Information and Support for Parents

Information

and Support

for

Parents & Carers

including national and local agencies and organisations

Compiled June 2017

Parental Engagement Network is a not-for-profit social enterprise helping schools and settings develop their parental and community engagement. www.penetwork.co.uk

 Contents

General Support 4 General Education 6 Health 6 Parent/Family Support 9 Special Needs 11 Support for Young People 12 BME 13 Financial 14

Entries in boxes are Manchester-based

Help and Support Manchester Contact: 0800 083 7921 (Mon – Fri 8am - 6pm) or 0161 234 5001 (24hrs) [email protected] manchester.fsd.org.uk Free, confidential and impartial information and advice service for families with children aged 0-19 years (25 years for children with special needs). Up-to-date information about local and national organisations, services and activities including childcare, playschemes etc. This is also the main contact point for all Social Care inquiries.

Cornerstone Greater Manchester Police  104b Denmark Road, Moss 101- Non-emergency Side, M15 6JS number. 0161 232 8888 999 – Emergency calls only. General [email protected] www.gmp.police.uk Day centre with an open door For information about safety Support policy providing services to and crime prevention, to adults facing a wide range of make an enquiry, to report an Cheetham Hill Advice social issues including incident, and your local Centre homelessness, poverty, policing team. cheethamadvice.org.uk isolation, poor mental health, [email protected] drug and alcohol addiction. Internet Watch Foundation 0161 740 8999 www.iwf.org.uk Drop-in for Advice: Mon, Cruse Bereavement Care The IWF is the 'hotline' for the Tues and Thurs 9:30 to 12.30 www.cruse.org.uk public to reporting criminal Appointments can be made www.hopeagain.org.uk online content. Reports are at other times. Freephone Helpline: 0808 confidential and can be made Providing confidential help, 808 1677 anonymously. advice and support on: Cruse is a national welfare benefits; money & organisation providing Making Manchester Safer debt; housing/homelessness support after for bereaved www.makingmanchestersafer consumer and employment adults and children via online .com problems; access to work and information and resources or Hate Crime Report Line: adult learning, training and through a telephone helpline 08000 830 007 volunteering; immigration/ Anti-Social Behaviour Action nationality issues; End the Fear (Greater team: 0161 234 4612 access to health and other Manchester against asb.action.team@manchester. statutory services and Domestic Abuse) gov.uk. information about other local www.endthefear.co.uk Manchester Community services and opportunities. Greater Manchester Safety Partnership: 0161 234 Domestic Abuse Helpline 1641 Citizens Advice Manchester Monday to Friday 10am to crime&disorder@manchester. www.citizensadvicemanchester. 4pm: 0161 636 7525 gov.uk org.uk 24/7 National Helpline: 0808 Bringing together: Adviceline: 03444 111 222 2000 247 Manchester City Council; (Mon, Tue, Thu and Fri Help, support and advice for Greater Manchester Police; 9.30am - 5pm; Wed 10am - anyone experiencing Offender Services; the NHS; 5.30pm) domestic or sexual violence. Greater Manchester Fire and Offers free, confidential and Rescue Service; housing impartial advice and Gov.uk providers; the Universities information on a wide range www.gov.uk/browse/benefits and voluntary and community of subjects. 0345 300 3900 groups to provide you with Twitter: @HMRCcustomers crime prevention advice and Webchat also available. a place to report. Opening times: 8am to 8pm Monday to Friday and 8am to 4pm on Saturday. Information about Benefits including Tax Credit, Child Benefit and Carers and Disability Benefit

Mustard Tree Shelter True Vision www.mustardtree.org.uk www.shelter.org.uk http://report-it.org.uk/home [email protected] Helpline: 0808 800 4444 [email protected]. 0161 228 7331 Expert advisers give free, True Vision is here to give 110 Oldham Rd, Ancoats, M4 confidential, practical housing you information about hate 6AG advice and support online, in crime or incidents and how to Mon, Tues & Fri: 10am–4pm person and by phone. report it. Wed & Sat: 10am–2pm. 15 Southway, Eccles SSAFA Forces Help WAY Widowed and Young Precinct, M30 0LJ www.ssafa.org.uk www.widowedandyoung.org. Mon-Sat 10am- 4pm Helpline: 0800 7314880 uk 50 Hulton District Centre, 0161 223 7171 [email protected] M28 0AU greater.manchester@ssafa. 0300 012 4929 CAB drop-in sessions every org.uk Support for men and women Tuesday from 10–13 Mon-Fri 9-12 aged 50 or under when their Mon, Tues, Wed & Fri 10am- Help for veterans and service partner has died. 4pm. Thurs 10-12.30 personnel, and their families. Membership is £25 a year. Support for the homeless, Providing support with marginalised and vulnerable. experienced, non- Provides food, clothing, judgemental and friendly furniture and training. advice. A variety of practical Freedom Project. services which cover a range of social, family and financial

issues. Oasis Centre Gorton oasisgorton.org The Gaddum Centre 07732352568 www.gaddumcentre.co.uk [email protected] [email protected] Mon, Tues & Wed: 10am - 6 Great Jackson Street, 2pm M15 4AX Supporting families at times 0161 834 6069 of crisis with: food packs, Provides health and social clothing and a meal from the care services, including free cafe. Well-being support counselling, advice, such as trips, parties, social  information, advocacy, days and health events. Also bereavement counselling offered: recreational for children, carers' centres activities, craft workshops, and funding for local families. gardening, choir, basic skills programme and IT training. The Lullaby Trust

www.lullabytrust.org.uk Samaritans – Manchester & Information Line: 0808 802 Salford 6869 www.samaritans.org/ [email protected] manchester Bereavement support: 0808 [email protected] 802 6868 (Mon to Fri 10am - 72-74 Oxford Street, M1 5NH 5pm; Weekends & Bank 0161 236 8000 local charges Holidays 6pm - 10pm) 116 123 free to call Specialist support for Open to receive callers at the bereaved families, promotes door from 08.30-22.30 7 days expert advice on safer baby a week. Confidential sleep and raises awareness emotional support service. on sudden infant death. © Parental Engagement Network 2017 5 INFORMATION AND SUPPORT FOR PARENTS

 One Education www.oneeducation.co.uk  General 0844 967 1111 [email protected] Health Education Support for educational professionals Alcohol Concern Ace Education www.alcoholconcern.org.uk www.ace-ed.org.uk School Admissions Team, Drinkline: 0300 123 1110 Adviceline: 0300 0115 142 Manchester Children’s weekdays 9am – 8pm, Mon-Wed 10am-1pm Services weekends 11am – 4pm term time only. www.manchester.gov.uk/adm Information, advice and Advice and information for issions support about drinking and parents regarding education For queries about applying the problems that can law and guidance, as well as for a secondary or primary sometimes be caused by practical and tactical advice school place in the city. alcohol. on how to work with their Also helping professionals child's school to resolve any Wider Family Learning working with people with concerns. A wide range of Team alcohol problems. educational issues are Anna Jacobsen Campaigning for a different covered. [email protected]. drinking culture. uk Bookstart 07951577023 Anorexia and Bulimia Care www.bookstart.org.uk 0161 935 4428 www.anorexiabulimia Bookstart is a national Free Family Learning courses care.org.uk programme that encourages and activities to improve Support line: 03000 11 12 13 all parents and carers to parent’s skills and support support@anorexiabulimiacar enjoy books with their children’s learning. Some e.org.uk children from an early age. courses are just for parents A national organisation run Bookstart offers free books to or carers; in others, families for anyone who is suffering all children before they start learn together. because of eating disorders: school. sufferers, their families, Words for Life carers and professionals. Manchester Libraries www.wordsforlife.org.uk www.manchester.gov.uk/ National Literacy Trust Assist Trauma Care libraries/ project to encourage parents www.assisttraumacare.org.uk Information about libraries in and carers to read with their /our-service Manchester, including events, children from baby to age 11. 01788 551919 locations and opening hours Information, advice, National organisation offering of local libraries, online resources competitions and therapeutic help to adults children, individuals and renewal and book catalogue. recommended reads. families, affected by a wide Ofsted Z Arts range of traumatic www.gov.uk/government/orga www.z-arts.org occurrences. ASSIST helps nisations/ofsted 335 Stretford Road, Hulme, sufferers rebuild their lives The Office for Standards in M15 5ZA and move on following a Education, Children’s 0161 232 6089 traumatic experience that has impacted them working with Services and Skills. Website Venue providing creative contains inspection reports experiences for all ages with both the symptoms of Post- for all schools and childcare afterschool, Saturday and traumatic Stress Disorder and also with Traumatic providers. holiday workshops. Bereavement and Grief.

Beating Eating Disorders Child Bereavement UK Manchester Carers Centre www.b-eat.co.uk www.childbereavementuk.org www.manchestercarers.org.uk [email protected]. Helpline: 0800 02 888 40 0161 27 27 27 0 Helpline: 0345 634 1414 support@childbereavementu [email protected]. Youthline 0345 634 7650 k.org uk For people with eating supporting families and Free community services for disorders and their families. educating professionals when carers in Manchester Online support and a UK- a baby or child of any age including: Information and wide network of self-help dies or is dying, or when a Advice, Emotional support & groups. child is facing bereavement. practical help, Community drop-ins to meet other carers, Buzz Francis House Breaks & social activities and www.buzzmanchester.co.uk www.francishouse.org.uk Access to grants and training. 0161 248 1767 390 Parrswood, Didsbury, Health & Wellbeing Service M20 5NA Manchester Carers Forum for people and communities 0161 434 4118 www.manchestercarersforum in Manchester providing free Providing appropriate care for .org.uk NHS health checks in your children and young people 0161 819 2226 area including dental care for with life threatening info@manchestercarersforum children. conditions and the necessary .org.uk support and short-term rest Support for Carers in Manchester. If you look after, Champ for their families or help to look after, a loved www.champ.cmft.nhs.uk one, relative or friend who is Helpline: 0797 694 7895 FRANK older, frail, disabled, seriously [email protected]. www.talktofrank.com ill or has a mental health or CHAMP helps parents/carers 0300 123 6600 substance addiction problem to understand their children's Live chat 2pm-6pm - then you are a carer. growth and to achieve and Text: 82111 maintain a healthy lifestyle Free information, advice and support around drugs and Manchester Healthy ChatHealth drug-taking. Schools 07507 330 205 www.manchesterhealthyschools .nhs.uk Young people aged 11-16 Healthy Start 0161 946 8270 can text for advice on all www.healthystart.nhs.uk Health Improvement kinds of health issues, such Helpline: 0345 607 6823 Specialists who offer training, as sexual health, emotional This important means-tested support and resources to help health and wellbeing, scheme provides vouchers to support parents and schools bullying, healthy eating and pregnant women and children in making children feel any general health over one and under four happier, healthier and safer. concerns. The service is years old to buy basic foods Services include: provided Monday to Friday and vitamins. Drugs and Alcohol, 9am-4pm including school Education, Healthy Lifestyles holidays. Kath Locke Centre – Healthy, Eating and www.kathlockecentre.co.uk 0161 455 0211 Physical Activity, Sex and Conventional NHS healthcare Relationship, Education, alongside complementary Wellbeing - Emotional Health, therapies. There is also a Mental Health, Pupil cafe. Participation and Anti Bullying.

Maggie’s Centre Overeaters Anonymous Self Help Services www.maggiescentres.org Great Britain www.selfhelpservices.co.uk manchester@maggiescentres. www.oagb.org.uk [email protected] org 07000 784 985 k 0161 641 4848 [email protected] Crisis line 24/7: 0300 003 The Robert Parfett Building A fellowship of individuals 7029 The Christie Hospital NHS who are recovering from 0161 226 6775 Foundation Trust compulsive overeating. The Zion Community Resource 15 Kinnaird Road website contains up to date Centre, 339 Stretford Road Manchester M20 4QL details of all meetings held in Hulme, Manchester M15 4ZY Free practical, emotional and Great Britain and a list of Providing a range of support, social support to people with workshops and retreats. services and opportunities, cancer and their families and across the North West, for friends. Simply drop-in at any Patient Advice and Liaison people living with mental time - you’re always welcome Service (PALS) health problems such as 9am to 5pm, Mon to Fri. www.manchester.nhs.uk anxiety, depression, phobias Central Manchester and panic attacks NHS 111 University Hospitals: www.nhs.uk 0161 276 8686 Smokefree NHS 111 Free 24/7 [email protected] www.nhs.uk/smokefree You should use the NHS 111 Community Mental Health Provides free NHS support to service if you urgently need and Social Care Trust: help people quit smoking. medical help or advice but it's 0161 882 2084/2085 Choose from an app, Quit Kit, not a life-threatening situation [email protected] email, SMS or face-to-face PALS exists to help you deal guidance. Health support and NHS Choices with any issues you may computer classes. www.nhs.uk have about the care provided Find local services including: and to guide you through the Winston’s Wish GP, Dentist, Hospitals and different services available. Freephone helpline: 08088 Urgent Care. Find information PALS will listen to, advise 020 021 and advice on managing and support patients, their [email protected] common ailments and families and carers. Providing specialist child symptoms and their treatment bereavement support pathways. School Health Service services across the UK, cmft.nhs.uk including in-depth therapeutic NHS Choices: Vaccinations North Healthy Child help in individual, group and Guide Programme Team: 0161 241 residential settings. www.nhs.uk 2813 This vaccinations guide gives South Healthy Child Zion Centre up-to-date information on the Programme Team 0161 946 www.thebiglifegroup.com/big- vaccinations recommended 9431 life-centres/zion-centre/ for children and their families Young people can text on 0161 226 5412 . 07507330205 Support and resources to the Oral Health Foundation Supporting children and people of Hulme and the www.dentalhealth.org young people with identified surrounding area including a Free, confidential, dental health needs including café, outdoor gym, Mind, helpline: 01788 539780 complex learning and/or Working Well Employment Independent charity working physical health needs. service and more. to improve oral health by providing education materials and resources, advice and information and by organising campaigns and events. © Parental Engagement Network 2017 8 INFORMATION AND SUPPORT FOR PARENTS

Couple Connection Family Lives www.thecoupleconnection.net www.familylives.org.uk  Support for couples online Helpline: 0808 800 2222 including information and a National charity providing Parent/family relationship forum providing information, advice, guidance feedback on relationship and support on any aspect of support issues from other couples parenting and family life. and the Talk It Out team. Bullying UK FFLAG (Families and www.bullying.co.uk Cry-sis Friends of Lesbians and Helpline: 0808 800 2222 www.cry-sis.org.uk Gays) Online charity and helpline Helpline: 08451 228 669 www.fflag.org.uk providing information, advice mon-fri 9am-10pm 0845 652 0311 and support for parents, A national charity providing A National charity supporting children and schools around support to families with parents and their lesbian, gay bullying, including cyber- excessively crying, sleepless and bisexual daughters and bullying. and demanding babies. sons. Also Supports a Trained volunteers with network of local parents CANW personal experience are groups. Canw.org.uk available to callers daily 01254 244700 between 9.00am and Gingerbread [email protected] 10.00pm on the national www.gingerbread.org.uk Services for parents and telephone helpline. Helpline: 0802 802 0925 support for families who are National charity offering free struggling to cope: Young Dad Info advice and practical support carers emotional health; www.dad.info for single parents: helpline, Mentoring young people aged Celebrating the changing role website with lots of useful 10-17; Appropriate Adults of Dads with engaging, info, training. service for police interviews; helpful, practical, entertaining Advocacy; Support for youth resources and content. Grandparents Plus offenders; Pro – Contact www.grandparentsplus.org.uk (family contact DirectGov/Childcare and 0300 033 7015 arrangements); Bereavement Parenting General and legal support for support; Talent match; www.direct.gov.uk the wider family who care for Leaving care service; The best place to find children. vulnerable young people government services and support and Adoption. information for parents and Home Start families. www.home-start.org.uk Chatterbox Manchester South: 0161 945 chatterboxproject.org.uk Early Help Hub 6832 0161 795 6162 www.manchester.gov.uk/earl Manchester North: 0161 721 70 Booth Hall Road, Blackley, yhelppractitioner 4493 Manchester M9 7BL 0161 203 3261 Home-Start volunteers help A programme of activities and Evidence based parenting families with young children support services for members support and intervention to deal with the challenges of the local community and including parenting courses. they face. Offering support to beyond including after-school Also help with Housing and parents as they learn to cope, provision, toddler group, food school attendance. improve their confidence and bank, adult education North – 0161 234 1973 build better lives for their courses and practical Central – 0161 234 1975 children. support. South – 0161 234 1977

Kidscape NCT Thinkuknow www.kidscape.org.uk www.nct.org.uk www.thinkuknow.co.uk Equipping young people, Support line: 0300 330 0770 An education initiative by the parents and professionals Practical and emotional Child Exploitation and Online with the skills to tackle support in all areas of Protection (CEOP) Centre. It bullying and safeguarding pregnancy, birth and early provides information and issues across the UK. parenthood including help advice about cyber safety for with feeding. children, parents and Lalley Welcome Centre teachers. [email protected] Netmums g.uk www.netmums.com Webwise 0161 205 2754 Parenting website offering www.bbc.co.uk/webwise St. Malachys School local information, expert A range of video and written Eggington Street parenting advice, chat, guides to help you to get The Basement competitions, recipes and connected and develop the Manchester M40 7RG friendly support online skills to make the most Open Wed and Thurs. of your mobile, tablet, At the centre you will have Out There computer or interactive opportunities to get help with: www.outtheresfop.co.uk television. Also information Relationship breakdown, [email protected] about keeping children safe teenage problems, financial 0161 232 8986 online. difficulties, depression, Free and confidential support domestic violence, housing for those affected by the Women’s Aid Manchester benefits and repairs, imprisonment of a family www.manchesterwomensaid. separation, bereavement, member. org filling in forms, support for National 24hr Helpline: 0808 refugees and asylum Relate 2000 247 seekers, joining a credit www.relate.org.uk Manchester Helpline: 0161 union. 0300 100 1234 6367 525 Confidential one-to-one [email protected] An independent charity support for anybody who may Relate offers relationship providing a range of services need help, or just drop in for support including relationship for women and children a friendly chat. counselling for individuals affected by domestic and and couples, family sexual violence including safe Mumsnet counselling, housing in refuges across www.mumsnet.com mediation, children and Manchester. Also has Anonymous online chat forum young people's community based support for for parents, by parents. counselling and sex therapy. women and men living in their Also providing friendly and own homes. National Association of informal workshops for Child Contact Centres people at important stages in Yes www.naccc.org.uk their relationships. www.yesmanchester.co.uk 0845 4500 280 Mon-Fri 9am- [email protected] 1pm Surestart Children’s 0161 720 4090 Child contact centres and Centres Social enterprise helping services are neutral places www.childrenscentresfinder. North Manchester residents where children of separated direct.gov.uk find local jobs, training and families can enjoy contact Sure Start Children's Centres volunteering opportunities. with their non-resident are open to all parents and parents and sometimes other children and many of the family members, in a services are free. Use the comfortable and safe centre finder on the website environment. to locate your nearest one. © Parental Engagement Network 2017 10 INFORMATION AND SUPPORT FOR PARENTS

Nasen (National Talbot House Association for Special www.talbot-house.org.uk  Educational Needs) [email protected] www.nasen.org.uk 0161 203 4095 Special Needs 01827 311500 Support for local parents/ Promotes the development of carers of people who have AIS (Information, Advice children and young people learning disabilities. One to and Support) with special educational one support; information [email protected] needs (SEN) and supports about money and benefits; Confidential Helpline: 0161 those who work with them training for carers; carers’ 209 8356 mon-fri 10am-3pm lunches; day trips; pamper Offers support, advice and Scope treatments; THRIVE - where information to parents and www.scope.org.uk we assist older carers to carers to increase their 0808 800 3333 make plans for the future. involvement in the education [email protected] Drop-in: 10-3, Mon - Fri of their children with Special Help and information about Educational Needs (SEN) disability issues, resources for Early Years, fact sheets

and publications Autism Society Greater

Manchester Area Short breaks for carers of www.asgma.org.uk disabled children 0161 866 8483 0161 234 5001 Provides support for parents A range of short breaks & carers through autism including sports, art, drama, information and family playschemes, befriending support services and direct and sitting in your own home. support for people with

Asperger Syndrome/Higher Specialist Resource Team Functioning Autism. Outreach and Family

Support Contact a Family 0161 234 5001 www.cafamily.org.uk Working with parents and [email protected] carers of children with Free helpline: 0808 808 3555 disabilities from ages 0 –17, Providing information, advice the team assess eligibility for and support. CAF brings short breaks and provide families together so they can information on grants, support each other. services, specialist leisure

activities and parent/carer IPSEA support. www.ipsea.org.uk

Advice and Tribunal Helpline: 01799 582 030 Free resources and information for legal enquiries to help families get the right education for children and young people with all kinds of  special educational needs and/or disability (SEND).

Campaign Against Living Grief Encounter Miserably (CALM) www.griefencounter.org.uk  www.thecalmzone.net Helpline: 020 8371 8455 0800 58 58 58 (365 days, Supporting bereaved children Support for 5pm - midnight) and their families. Also CALM is a charity dedicated provides advice and training Young People to preventing male suicide. for schools and professionals.

42nd Street Childline LGBT Foundation www.fortysecondstreet.org.uk www.childline.org.uk www.lgbt.foundation 0161 228 7321 Children can call the free 24 0845 3 30 30 30 [email protected] hr confidential helpline for [email protected] Providing free and 121 counsellor chat: 0800 11 Provides direct services and confidential services to young 11. Children can also get resources to lesbian, gay, people aged 11-25 who are support from each other via bisexual and trans people: experiencing difficulties with message boards. helpline, counselling, email their mental health and advice, outreach clinic, emotional wellbeing. Eclypse support groups and advice 0161 839 2054 surgeries. Any Plans Tonight…? www.lifeline.org.uk www.anyplanstonight.co.uk Free drug & alcohol Manchester Targeted Youth Online guide aimed at young counselling for young people Support Service people to contraception up to the age of 19 in [email protected] and sexual health services Manchester. 0800 0126 606 in Manchester including Family Service Team – where Offering support into where to access there are children aged 5-19 education, employment and contraception, emergency affected by substance misuse training for young people contraception. Also testing of parents/guardians. (aged 15-18 unless stated) and treatment of STIs, Treatment Team – for who are: young carers (11- pregnancy and help after children age 11-19 who are 18); young people with SEND sexual assault. using substances (up to 25); care leavers (up to themselves. 25) and looked after children; Babble young people supervised by www.babble.carers.org Factory Zone Youth Justice Teams; Created by Carers Trust as www.thefactoryyz.org/ teenage parents and an online space where those [email protected] pregnant teenagers; young aged under 18 who tel: 0161 203 5333 people who are at risk of are caring for a family A unique safe place for young becoming long term NEET member or friend can chat, people aged 8 – 19 (up to 25 and those In Year 11 share their experiences and with additional needs) from transition. access information across Manchester, with a and advice. wealth of sport and National Citizen Challenge creative activities. Working www.ncsthechallenge.org Brook Advisory Centres closely with members to 020 3542 2400 www.brook.org.uk raise their aspirations, The A programme for all 15–17 Free and confidential service Factory offers a number of year olds. Helping build skills for under 19s, offering sexual targeted provisions to provide and confidence. Helps health screening, additional support to those teenagers connect to their contraception, pregnancy who need it. local community through testing, free condoms and social action projects advice. See the website for designed and delivered by your nearest Brook Service. the young people themselves. © Parental Engagement Network 2017 12 INFORMATION AND SUPPORT FOR PARENTS

African and Caribbean riprap Mental Health Services www.riprap.org.uk www.acmhs.co.uk Website to support teenagers admin@acmhs- who have a parent or relative  blackmentalhealth.org.uk with cancer 0161 226 9562 Windrush Millennium Centre Teenage Health Freak 70 Alexandra Road, Moss www.teenagehealthfreak.org Side, Manchester, M16 7WD Online health information for Provides a range of services young people including ‘Ask for African and Caribbean Dr Ann’. people who have mental health problems, services are The Children’s Society for those aged 18+ and who www.childrenssociety.org.uk are registered with a 0300 303 7000 Manchester GP. Carers are supportercare@childrens also supported. society.org.uk Live chat 10-4 Mon-Fri Bangladeshi Women’s Supporting children and Project families in Greater mbwo.org.uk Manchester. Offering support 0161 257 2122 for young people who run  360 Dickenson Road away or are at risk; young Longsight, Manchester people in the care system; BME M13 0NG children affected by domestic Advice and drop-in: Mon – Fri violence; young people and African Voice in Moston 9am – 3pm families seeking asylum. www.africanvoiceinmoston. Advice, information and org support on welfare rights, The Proud Trust africanvoiceinmoston@yahoo housing, health, education, www.theproudtrust.org .com training, accessing Supporting lesbian, gay, 1st Floor, 50 Kilnside Drive. employment, Well Woman bisexual and transgender Harpurhey. M9 5QP sessions, mental health and young people at a local and Manchester. reducing isolation outreach national level. Drop-in service Mon, Wed workers, english classes, and Fri from 10.00am child development , mother Young Minds to1.00pm. and toddler group and older www.youngminds.org.uk Food Bank by referral only people’s coffee mornings. Parents Helpline: 0808 802 Supporting isolated families 5544 and individuals through BHA (Black Health Agency) Committed to improving the Advice, Counselling, thebha.org.uk emotional wellbeing and Advocacy, Referrals and 0845 450 4247 mental health of children and Outreach and other services [email protected] young people. Provides enabling better A health and social care expert knowledge to interaction, youth charity which challenges professionals, parents and inclusion and better health inequalities and young people through online understanding of the various supports individuals, families resources, training and cultures within the and communities to improve development, outreach work community. their health and wellbeing. and publications. Food bank service for Specific health support for families and individuals faced those concerned about: with hardship (by referral). sexual health, cancer, Hep C.

Immigration Aid Unit Family Fund GMIAU www.familyfund.org.uk gmiau.org 01904 550055 tel: 0161 740 7722 Grants for families raising [email protected] disabled or seriously ill Advice, support and children and young people for representation for people a wide range of items such as subject to immigration washing machines, sensory control. toys, family breaks, bedding, Aiming to ensure access to  tablets, furniture, outdoor play justice for survivors of torture, equipment, clothing and trafficked people, human computers. rights abuse and conflict as Financial well as divided families and Gamblers Anonymous other who are in need and Boaz Trust www.gamblersanonymous. affected by immigration www.boaztrust.org.uk org.uk controls Christian organisation Support for compulsive accommodating destitute gamblers. Refugee Action asylum seekers and refugees www.refugee-action.org.uk in Greater Manchester. Gaddum Centre 0161 831 5420 Once accommodated they Administered Funds Manchester Projects include: offer advocacy and pastoral www.gaddumcentre.co.uk Refugee and Asylum Seeker support, as well as meeting 0161 834 6069 Voice; Increasing Asylum practical needs like food. [email protected]. Justice; Greater Manchester One-off grants for domestic Asylum Guides; Greater CAP Christians against appliances, furniture, Manchester Asylum Crisis poverty clothing, heating and fuel Project; Preventing Asylum; www.capuk.org bills, holidays and other Homelessness; The Gateway [email protected] general necessities. Resettlement Programme 01274 760720 Helping to release people Manchester Credit Union Talk English Manchester from a life sentence of www.manchestercreditunion. www.talkenglish.co.uk/ poverty, debt, unemployment co.uk manchester/courses and addiction. Offering free tel: 0161 231 5222 The Talk English project is debt help, job clubs, release info@manchestercreditunion. working with people with low groups and Money Courses. co.uk levels of English to help them Financial co-op, owned and improve their language skills, Citizens Advice Bureau controlled by its members. access services and get more See General Support Loans and savings for those involved in the community. who may struggle to access StepChange Debt Charity ordinary banks and lending. Wai Yin www.stepchange.org www.waiyin.org.uk Debt advice: 0800 138 1111 Manchester Homes and [email protected] DMP or TPP: 0300 303 7037 Properties 01618330377 Bankruptcy: 0800 975 9557 www.manchester.gov.uk/ Provides services to socially Debt Relief Order (DRO): housing excluded and disadvantaged 0800 107 1339 Information about housing in Chinese women and their Equity Release and Manchester. Look for a families and other Mortgages: 0808 168 6719 home, get safety and communities in need in the IVA: 0800 197 1713 maintenance advice, advice North West of England. Live chat Mon-Fri 8-8; Sat 9-2 about homelessness and Free anonymous debt advice neighbour disputes.

Tree of Life Centre Wesley Wood Street Mission www.treeoflifecentre.org www.thewesley.org.uk www.woodstreetmission.org. 0161 489 7018 Works in partnership with uk [email protected] others to provide furniture, 26 Wood Street, Manchester Operating in Wythenshawe, bikes and other household M3 3EF Tree of Life provides services items at the lowest possible 0161 834 3140 to the local community such prices to those in greatest Provides for needy families in as: Health and wellbeing need in Manchester. Also Manchester and Salford. sessions; advice and provides jobs, volunteering Projects include: Clothing; friendship groups; and training opportunities. Easter eggs; School Uniform; volunteering; furniture re-use Children's Book Clubs; shop; community café and Christmas gifts;Baby computer room. equipment.

Notes

We hold regular training sessions and network meetings in Manchester on topics relating to parental engagement.

For dates and details please visit our website www.penetwork.co.uk

Parental Engagement Network is a not-for-profit social enterprise helping schools and settings develop their parental and community engagement.