This Bulletin Supersedes Service Bulletin 19-008-05, Dated October 26, 2005, Which Should Be Removed from Your Files
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NUMBER: 19-008-05 REV. A GROUP: Steering DATE: November 2, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of DaimlerChrysler Corporation. THIS BULLETIN SUPERSEDES SERVICE BULLETIN 19-008-05, DATED OCTOBER 26, 2005, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES A NEW PARTS TABLE AND CAUTION. SUBJECT: Revised Power Steering System Bleeding Procedures MODELS: 2004 - 2006 (CS) Pacifica 2002 - 2006 (DR/DH/D1) Ram Pickup 2004 - 2006 (HB) Durango 2001 - 2006 (JR) Sebring Convertible/Sebring Sedan/Stratus Sedan 2002 - 2006 (KJ) Liberty 2005 - 2006 (LX/LE) 300/Charger/Magnum 2005 - 2006 (ND) Dakota 2000 - 2005 (PL) Neon/SRT4 2001 - 2006 (PT) PT Cruiser 2001 - 2006 (RG) Chrysler Voyager (International Markets) 2001 - 2006 (RS) Town & Country/Caravan/Voyager 2005 - 2006 (WK/WH) Grand Cherokee 2006 (XK/XH) Commander NOTE: This bulletin does NOT apply to DR SRT10 vehicles. 19-008-05 REV. A -2- PARTS REQUIRED: Qty. Part No. Description **AR 05166226AA Power Steering Fluid, ATF+4 (MS 9602) For use in: CS, DR, DH, D1, HB, JR, KJ, LX, LE, ND, PL, PT, RG, RS vehicles** **AR 05142893AA Power Steering Fluid, Hydraulic System (MS 10838) For use in: WK, WH, XK, KH vehicles** SPECIAL TOOLS/EQUIPMENT REQUIRED: 9688 Adapter, P/S Cap C-4207-A Vacuum Pump, Hand (or equivalent) POWER STEERING SYSTEM BLEEDING PROCEDURE: WARNING:The fluid level should be checked with engine off to prevent injury from moving components. CAUTION: **MOPAR® Power Steering Fluid +4 or ATF+4 (MS-9602) is to be used in the power steering system of CS, DR, DH, D1, HB, JR, KJ, LX, LE, ND, PL, PT, RG, and RS vehicles. Mopar Hydraulic Power Steering Fluid (MS 10838) is to be used in the power steering system of WK, WH, XH, and XK vehicles. No other power steering or automatic transmission fluid is to be used in these systems. Damage may result to the power steering pump and system if the incorrect fluid is used. Do not overfill the power steering reservoir.** CAUTION: If the air is not purged from the power steering system correctly, pump failure could result. NOTE: If the power steering reservoir cap does not have a dipstick, there will be a sight window on the side of the reservoir for checking fluid level. NOTE: Be sure the vacuum tool used in the following procedure is clean and free of any fluids. 1. Wipe the filler cap clean with a clean rag and fill the power steering reservoir to the proper level. The dipstick should indicate COLD when the fluid is at normal ambient temperature. 2. Tightly insert Miller Special Tool, 9688 - P/S Cap Adapter, onto the pump reservoir (Fig. 1). -3- 19-008-05 REV. A Fig. 1 VACUUM PUMP 1 - HAND VACUUM PUMP C-4207-A 2 - CLEAR HOSE FROM ADAPTER TO RESERVOIR 3 - SPECIAL TOOL - 9688 4 - VACUUM PUMP RESERVOIR CAUTION: Failure to properly connect the vacuum pump reservoir may allow power steering fluid to be sucked into the vacuum pump. CAUTION: Do not run the engine while vacuum is applied to the power steering system. NOTE: When performing Step #3, make sure the minimum vacuum level is maintained during the entire time period. 3. Using a hand vacuum pump, Miller Special Tool C-4207-A, with the vacuum reservoir attached, apply 68-85 kPa (20-25 in. Hg) of vacuum to the power steering system for a minimum of 3 minutes. 4. Slowly release the vacuum, remove the special tools and add fluid to the proper level if necessary. 5. Repeat Step #1 through Step #4 until the fluid level no longer drops. 6. Start the engine and cycle the steering wheel from lock to lock three times. NOTE: Do not hold the steering wheel on stops. 7. Stop the engine and check for leaks at all connections. Check for any signs of air in the reservoir and check reservoir level. If air is present repeat the procedure if necessary. POLICY: Information Only. June 2004 Dealer Service Instructions for: Customer Satisfaction Notification D27 Tire and Loading Information Label Models 2005 (LX) Chrysler 300 NOTE: This recall only applies to certain vehicles equipped with P215/65R17 tires (Sales Code TWH) that were built through April 15, 2004 (MDH 0415XX). IMPORTANT: Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this notification. IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The tire and loading information label on about 750 of the above vehicles incorrectly states that the vehicle is equipped with a full size spare tire. Since a full size spare tire is not an available option on the listed model, all involved vehicles are equipped with a compact spare tire (T135/90D17). Repair Tire and loading information overlay labels will be mailed to all owners known to DaimlerChrysler for the owners to install (or for installation by their dealer if preferred). Copyright 2004, DaimlerChrysler Corporation, All Rights Reserved Customer Satisfaction Notification D27 Page 2 Tire and Loading Information Label Parts Information Each dealer, to whom vehicles in the recall were invoiced, will receive enough Tire and Loading Information Overlay Labels, P/N CEA0D270, (included with the vehicle list) to service 100% of unsold vehicles. Tire and loading information overlay labels are being mailed to all owners known to DaimlerChrysler. If an owner’s label is lost, dealers may order additional labels if necessary. Service Procedure 1. Open the driver’s door and locate the Tire and Loading Information Label on the driver’s door opening B-Pillar (Figure 1). 2. Clean the existing label by wiping it with a household cleaner to remove any dirt, oil residue or grease. 3. Remove the overlay label from its paper backing and carefully install it on the tire and loading information label covering the original spare tire information (Figure 1). Firmly press and smooth the label to the surface of the existing label to ensure good adhesion. Figure 1 Customer Satisfaction Notification D27 Page 3 Tire and Loading Information Label Completion Reporting and Reimbursement Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by DaimlerChrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the following labor operation number and time allowance: Labor Operation Time Number Allowance Install Tire and Loading Information Overlay Label 23-D2-71-82 0.2 hours Add the cost of the label, if necessary, plus applicable dealer allowance to your claim. NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. Parts Return Not applicable. Dealer Notification and Vehicle List All dealers will receive a copy of this dealer notification letter by DMAIL and by mail. Two additional copies will be sent through the DCMMS. DealerCONNECT will be updated to include this notification in the near future. Customer Satisfaction Notification D27 Page 4 Tire and Loading Information Label Vehicle Lists, Global Recall System, VIP and Dealer Follow up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. Involved dealers were also mailed a copy of their vehicle (VIN) list with the dealer notification letter. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. Owner Notification and Service Scheduling All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by mail. They are requested to install the labels themselves or schedule an appointment for this service with their dealers. A generic copy of the owner letter is attached. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Customer Satisfaction Notification D27 Page 5 Tire and Loading Information Label Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations DaimlerChrysler Corporation CUSTOMER SATISFACTION NOTIFICATION – SPARE TIRE INFORMATION Dear: (Name) DaimlerChrysler has determined that incorrect spare tire information was listed on the Tire and Loading Information Label installed on some 2005 model year Chrysler 300 vehicles. The problem is... The tire and loading information label on your Chrysler 300 (VIN: xxxxxxxxxxxxxxxxx) incorrectly states that your vehicle is equipped with a full size spare tire.