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HP Remote Graphics Software User Guide 5.4.5 © Copyright 2011 Hewlett-Packard Development Company, L.P

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HP Remote Graphics Software User Guide 5.4.5 © Copyright 2011 Hewlett-Packard Development Company, L.P HP Remote Graphics Software User Guide 5.4.5 © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The HP Remote Graphics Sender for Windows uses Microsoft Detours Professional 2.0. Detours is Copyright 1995-2004, Microsoft Corporation. Portions of the Detours package may be covered by patents owned by Microsoft corporation. Microsoft, Windows, Windows XP, Windows Vista and Windows 7 are registered trademarks or trademarks of Microsoft Corporation in the U.S. and other countries. Intel is a registered trademark of Intel Corporation or its subsidiaries in the U.S. and other countries. Part number: 601971–002 Second edition: January 2011 Acknowledgments HP Remote Graphics Software was developed using several third party products including, but not limited to: OpenSSL: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). This product includes software written by Tim Hudson ([email protected]). This product includes cryptographic software written by Eric Young ([email protected]) Jack Audio Connection Kit (JACK): JACK is a low-latency audio server, written for POSIX conformant operating systems such as GNU/Linux and Apple's OS X. JACK is released in source code format under the GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999. JACK is used in the HP Remote Graphics Software Receiver for Linux. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). Portions of this software were originally based on the following: software copyright (c) 1999, IBM Corporation, http://www.ibm.com. Where required, related source code and licenses are re-distributed with HP Remote Graphics Software. ENWW iii iv Acknowledgments ENWW Table of contents 1 Introduction to HP Remote Graphics Software ................................................................... 1 1.1 Typical RGS configuration ................................................................................................... 3 1.2 RGS Sender and Receiver ................................................................................................... 4 1.3 RGS features ..................................................................................................................... 5 1.4 Additional RGS features ...................................................................................................... 6 1.5 Tabloid-size page .............................................................................................................. 7 1.6 Obtaining HP technical support ........................................................................................... 7 1.7 Software Service Strategy for Non-HP Hardware ................................................................... 7 1.8 Other RGS Documents ........................................................................................................ 8 2 RGS overview ................................................................................................................... 9 2.1 Supported computers and operating systems ......................................................................... 9 2.2 RGS version numbering .................................................................................................... 12 2.3 RGS licensing .................................................................................................................. 12 2.4 RGS products .................................................................................................................. 13 2.5 Sender and Receiver interoperability .................................................................................. 14 2.6 Application support .......................................................................................................... 14 2.7 Networking support .......................................................................................................... 15 2.8 Connection topologies ...................................................................................................... 15 2.8.1 The Remote Computer frame buffer ................................................................... 15 2.8.2 One-to-one connection .................................................................................... 16 2.8.3 Many-to-one connection .................................................................................. 17 2.8.4 One-to-many connection ................................................................................. 18 2.9 Establishing an RGS connection using Standard Login .......................................................... 19 2.10 Single Sign-on and Easy Login ......................................................................................... 20 2.11 RGS operating modes .................................................................................................... 21 2.12 Multi-monitor configurations ............................................................................................ 22 2.13 Remote Computer monitor blanking overview .................................................................... 23 2.14 Video overlay surfaces .................................................................................................... 24 2.15 Image quality ................................................................................................................ 24 2.16 Remote USB overview ..................................................................................................... 25 2.16.1 USB session switching ................................................................................... 26 2.16.2 Isochronous USB support ............................................................................... 26 2.16.3 Install-time configuration of remote USB .......................................................... 26 2.16.4 Unique smartcard handling ........................................................................... 28 2.16.5 Computers supporting remote USB ................................................................. 31 ENWW v 2.16.6 Supported USB devices ................................................................................. 32 2.17 Remote audio ................................................................................................................ 32 2.17.1 Remote audio on Windows ........................................................................... 33 2.17.2 Remote audio on Linux .................................................................................. 35 2.17.3 Support of sound recording devices on Microsoft Windows .............................. 36 2.17.4 Computers and operating systems which support RGS audio ............................. 37 2.18 Remote Clipboard overview ............................................................................................ 39 2.19 Interoperability of RGS and Microsoft Remote Desktop Connection ....................................... 42 2.20 Using RGS with desktop virtualization ............................................................................... 42 2.21 Remote Computer power saving states .............................................................................. 43 2.22 Supported keyboard locales ............................................................................................ 43 2.23 RGS security features ...................................................................................................... 44 3 Installing RGS ................................................................................................................. 46 3.1 Installing RGS on Windows ............................................................................................... 46 3.1.1 Installing the Receiver on Windows .................................................................. 46 3.1.1.1 Manual installation of the Receiver on Windows .............................. 46 3.1.1.2 Automatic installation of the RGS Receiver on Windows ................... 48 3.1.1.2.1 Usage ....................................................................... 49 3.1.1.2.2 Command line options ................................................ 49 3.1.1.3 Receiver installation log file ........................................................... 50 3.1.1.4 Uninstalling the RGS Receiver on Windows ..................................... 51 3.1.2 Installing the Sender on Windows .................................................................... 51 3.1.2.1 Prerequisites for Sender installation on Windows Vista and Windows 7 ............................................................................................. 51 3.1.2.2 Manual installation of the Sender on Windows ................................ 52 3.1.2.3 Starting and stopping the Sender on Windows ................................ 54 3.1.2.4 Sender command line options on Windows ..................................... 55 3.1.2.5 The Sender GUI on Windows ........................................................ 57 3.1.2.6 Setting the Windows Sender process priority ..................................
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