Zachry Hospitality - Hilton Palacio Del Rio

DIRECTOR OF FOOD & BEVERAGE

San Antonio, TX

YOUR PARTNER IN GROWTH | Position Overview

At its core, the city is dynamic. Their roots run deep, the heritage is rich, and the conﬂuence of cultures is celebrated. The popula�on and cultural inﬂuences are diverse, and the apprecia�on of that diversity makes the city shine.

THINGS TO DO

A city rich in history and booming with modern atrac�ons, San Antonio invites visitors to be inspired, be curious and be hungry. Walk, bike, hike and play through the spectacular parks, gardens and outdoor spaces. Experience the city’s historical signiﬁcance through tours, fes�vals and seasonal events. Shop, drink and dine at local favorites across the diverse neighborhoods.

Arts & Culture - Here, culture sings. Stroll and shop through El Mercado, an authen�c Mexican marketplace in the heart of downtown. Check out The Wite Museum on the Broadway Cultural Corridor for a visit with the dinosaurs, browse modern European and American art at the McNay Art Museum, or explore a broad range of history exhibited at the San Antonio Museum of Art.

Attractions - The local atrac�ons keep adventurers, thrill seekers and family vaca�oners coming back for more. Revisit the classics – Six Flags Fiesta Texas and SeaWorld & Aqua�ca San Antonio – and explore Morgan’s Wonderland, Inspira�on Island, The Wite Museum or The DoSeum.

River Walk – Discover Magic, Stroll, shop and dine along the winding path of the River Walk for a uniquely San Antonio experience.

Alamo - A story bigger than Texas. And a landmark of Texas history. We all Remember the Alamo.

World Heritage - San Antonio is a city on the rise, but they haven’t forgoten the rich heritage.

Hill Country - Get away. Explore. And experience the Heart of Texas, the Hill Country. Characterized by tall, rugged hills of limestone and granite, Texas- sized ranches, and refreshing swimming holes.

Nightlife - Explore the nightlife oﬀerings in San Antonio. From classic cocktail bars to neighborhood pubs, to urban wineries, and too many local entertainment venues to list, the nightlife scene is varied, fes�ve and fun.

Outdoor Adventures - Walk, bike or hike through our city parks and green spaces. Plan a family picnic and feed the ducks at Brackenridge Park, or explore the latest exhibits at the San Antonio Botanical Garden.

Shopping - From locally owned, unique bou�ques in Alamo Heights and Pearl, to vintage stores in Olmos Park and upscale favorites at The Shops at La Cantera, they have it all and then some.

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ABOUT HILTON PALACIO DEL RIO

Beautifully situated on the renowned San Antonio River Walk in downtown San Antonio, the Palacio del Rio appeals to visitors for its proximity to attractions such as the world-famous Alamo. Extensive renovations in 2012 transformed this iconic River Walk hotel to convey a contemporary flavor within a hacienda setting. With superior service, modern resort amenities and access to premier dining and entertainment, the Palacio del Rio is exemplary of our commitment to innovation while still honoring our South Texas roots.

• Sleeping Rooms: 485 • Mee�ng Rooms: 15 / 25 breakouts • Largest Mee�ng Room: 5,757 Sq. Ft. • Mee�ng Space: 27,000 Sq. Ft. • Year Built: 1968 • The only downtown hotel with private balconies for every room • River's Edge Café & Pa�o Bar, Durty Nelly's Irish Pub and Tex's River Walk Sports Bar • Outdoor Pool and Fitness Center

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ABOUT ZACHRY HOSPITALITY

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success.

Our Exper�se We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Our Por�olio Includes: • Hilton Palacio del Rio Hotel • Staybridge Suites Downtown Convention Center Hotel • Embassy Suites San Antonio - International Airport • Embassy Suites by Hilton San Antonio Landmark • Hemisfair Mixed Use Development

Core Values Family-owned since 1924, we stand on the foundation of our company’s proud legacy and strive to build an enterprise worthy of the contributions and sacrifices of our co-workers, present and past.

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 3 Every Person Maters • We respect each person as a unique individual • We value our diﬀerences as a key to our future and a sign of our strength. • We have the humility to learn from one another at all levels. • We recognize contribu�ons and reward accomplishments based on individual abili�es and performance. • We provide without compromise the training, tools and mutual accountability necessary for everyone to work safely every day.

Together We Can Do Great Things • We are open, honest, and fair with our co-workers and our business partners. • We challenge ourselves and one another to excel in all our undertakings and take pride in what we can accomplish together. • We create and innovate. • We seek opportunity – not security.

More Than a Job • We support and encourage one another in pursuing our personal and professional goals. • We embrace our responsibility to improve people’s lives in the communi�es where we live and work. • We use our resources wisely and preserve our environment for future genera�ons.

Services We Provide Hospitality begins with an open door - as do our partnerships and collaborations with developers, investors and owners. We offer a unique and comprehensive array of services that few companies can match. We can accomplish great things with you or for you. Nothing is off the table and the door is always open. • Manage - Zachry Hospitality has extensive hotel management experience, revenue controls and marketing capabilities that meet the challenges of a rapidly changing marketplace • Acquire - At Zachry Hospitality, our goal is to advance our clients success. Our team of experts will help you maximize your ROI by making smart, strong deals. • Develop/Design/Build - Our design, construc�on and management of projects for the hospitality sector are second to none. Our history of achievement is the benchmark for what we can construct and innovate for you.

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POSITION SUMMARY

To lead the execution of strategic and creative sales and marketing plans to drive revenues across the different restaurant and bar outlets of the hotel. Direct and organize the activities of the Food and Beverage operations while maintaining high quality standards of food and beverage, driving profitability, and creating memorable experiences for our guests with excellent service.

ESSENTIAL FUNCTIONS

• Provides leadership, guidance and assistance rela�ng to the execu�on of revenue and marke�ng func�ons of all Food & Beverage outlets. • Conducts ongoing research of the Food & Beverage industry latest trends to drive revenues while crea�ng memorable experiences for our guests. • Demonstrates posi�ve leadership characteris�cs that inspire team members to meet and exceed standards and promote team member empowerment. • Engages and par�cipates with the Execu�ve Chef and restaurant managers in the crea�on of striking menu op�ons designed to atract the local customer as well as our in-house guests.

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 4 • Plans and directs the func�ons of administra�on and planning of the Food and Beverage Department to meet the daily needs of the opera�on. • Clearly communicates, assign and delegate responsibility and authority for the opera�on of the various food and beverage outlets to include the banquet opera�ons. • Ability to drive revenues thru social media • Develop, implement and monitor schedules against current forecasts to achieve targeted payroll margins of all outlets’ opera�ons. • Implement effec�ve control of food, beverage and labor costs among all sub-departments to achieve established profitability margins. • Assist the management team establishing desire standards of quality food, service & cleanliness of the F&B areas. • Regularly reviews and evaluates the degree of customer acceptance of the individual restaurants and banquet service, to recommend to management new opera�ng and marke�ng policies whenever declining or constant sales imply dissa�sfac�on by the customers, a material change in the make-up or the customer market, or a change in the compe��ve environment. • Develop and u�lize the opera�ng tools necessary to ensure up to date resources are used to ensure budge�ng, accurate forecas�ng, purchase specifica�ons, recipe crea�on, por�on specifica�ons, menu abstracts, food produc�on control are achieved. • Promote flexibility and adaptability in the hiring prac�ces to encourage an evolving workforce. Create and administer training and development programs to provide exper�se at all levels and permit advancement for those persons qualified and interested in career development. • Effec�vely communicates, verbally and in wri�ng, with Banquet Manager, Event Manager, Catering Managers, as well as all other departments of the hotel. • Establish and maintain inventory par levels that support exis�ng levels of opera�ons. • Other duties as assigned.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform other supportive functions to include but not limited to:

• Scheduling, conducting and documenting departmental meetings. • Timely completion of required training of all team members. • Execute payroll functions accurately and on a timely manner to ensure a smooth payroll processing. • Keeps work area and department specific bulletin boards neat and organized at all times. • Must maintain a positive working relationship with other departments, team members and guests.

PHYSICAL FUNCTIONS

Frequency Key: Rare: up to 1 hour, Occasional: 1-3 hours, Frequent: 3-6 hours, Constant: 6-8 hours

Sitting ...... Frequent Far Vision ...... Constant Walking; climbing stairs ...... Frequent Hearing ...... Constant Crouching/Bending/Stooping .... Occasional Talking ...... Constant Reaching ...... Occasional Lifting/Carrying (up to 50 lbs.) ...... Occasional Pushing/Pulling ...... Occasional Travel ...... Occasional Near Vision ...... Constant

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 5 OTHER DUTIES

• Additional language skills helpful. • Comply with all safety security as described by Hilton Palacio del Rio. • All Housekeeping, general cleaning is the responsibility of each Team Member. • Monitor all Company policies and procedures for compliance.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. Responsible to report defective, damaged or lost PPE, or equipment that does not fit properly to Loss Prevention.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential function for the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Extensive knowledge of restaurant and bar revenue genera�on. • Extensive knowledge of food and beverage opera�ons to include supervisory skills, service techniques, and guest experiences. • Thorough knowledge of execu�on of banquet events. • Ability to embrace and implement change to achieve targeted revenue and opera�onal eﬀec�veness. • Ability to communicate in English, both verbally and in wri�ng, with guests and employees, some of whom will require high levels of pa�ence, tact, and diplomacy to defuse anger, to collect accurate informa�on, and to resolve problems. • Ability to lead by example. • Ability to embrace and promote cultural diversity in the workplace. • Ability to work under pressure and deal with stressful situa�ons during busy periods. • Ability to con�nuously perform essen�al job func�ons on a variety of shi�s, for extended periods. • Ability to train and coach on a constant basis. • Considerable skill in math and algebraic equa�ons using percentages are necessary to assist in monthly forecasts and comple�on of daily banquet checks. • Ability to listen and communicate effectively. • Ability to access and accurately input information using applicable computer systems. • Ability to stand, walk and continuously perform essential job functions. • Hearing and visual ability to observe and detect signs of emergency situations. • Ability to push/pull cart/ table weighing up to 150 lbs.; grasp, lift to waist and carry items weighing up to 50 lbs. • Knowledge of scheduling aiming at productivity improvement. • Ability to effectively manage time.

QUALIFICATION STANDARDS

EDUCATION: Minimum of 4-year college degree preferred.

EXPERIENCE: Minimum of 5 years’ experience in Food & Beverage Management.

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 6 LICENSES OR CERTIFICATES: Food Handlers Cer�ﬁca�on and TABC required. CPR cer�ﬁca�on preferred.

GROOMING/UNIFORMS: All employees must maintain a neat, clean and well-groomed professional appearance.

OTHER

Regular attendance in conformance with the standards established by Hilton Palacio del Rio, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with the hotel’s company policies and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

NOTICE

Standing, bending, stooping, and lifting weights up to and including 50 pounds may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. This is a hospitality business, and a hospitable service culture must be projected at all times with both internal and external customers.

KEY CHARACTERISTICS

• Superior level of integrity and respect • High degree of emotional intelligence • Strong influencer and communicator • Visible, respected and inspirational leader • Empathetic • Enthusiastic with a pride and passion for winning • Self-Awareness • Creative thought leader and implementor

TOP PRIORITIES

1. Immerse in the culture of Zachry Hospitality 2. Understand the history of the property 3. Build plan to develop “new normal” including staﬃng, menu, restaurant concepts including trends in service, technology and product. 4. Ensure that Diversity, Equity, and Inclusion is woven into the fabric of the organiza�on and strategic plan.

If interested in learning more about this great opportunity, please send your resume to the SearchWide Global Executive listed below.

John Brich, Vice President | SearchWide Global www.searchwideglobal.com | [email protected] 513-508-2809 (mobile)

About SearchWide Global

SearchWide Global is a full service executive search firm primarily for companies in the travel, tourism and convention, and hotel and lodging industries. We specialize in C-Level, Director and Management level executive searches for companies ranging in size from Fortune 500 corporations to mid-sized public and private companies.

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