DUBAI HEALTH EXPERIENCE

Index

DXH: ’s lifestyle experience of wellness and health Our Aspirations: DHA Director General’s prologue The DXH Story: Our inception and philosophy Dubai: The destination behind the experience

Experience DXH DXH at a glance: Infographic overview The DXH Ecosystem: Our lifestyle partners The DXH Edge: Unique benefits and attractions

Health Rejuvenated | Wellness Reinvigorated 7Journeys to Revitalised Wellness and Health Wellness Gallery Fast Forward Your Journey: DXH mobile app and website

DXH Cares Website and mobile app , Patients rights, responsibilities and well-being SmartCare e-Complain

Connected by Excellence: DXH Medical Partners DXH Listens: Contact Us Official Partners

Dubai remains one of ’s fastest developing and flourishing cities in the world. Our beloved city has become a model of modernity, luxury and prosperity, giving us the capabilities to achieve our goals for a better future in health.

The Dubai Health Authority strives to meet the needs of those searching for an exceptional treatment experience and an ideal healing environment, which promotes the well-being and happiness of our patients.

The authority strives to achieve this under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The support of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai and His Highness Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler H.E. Humaid Al Qutami of Dubai, UAE Minister of Finance and President of the DHA, also aids Director General the authority in achieving its goals. Dubai Health Authority Stemming from the interest in the health and livelihood of our medical tourists, we strive to provide quality healthcare services and ensure that health facilities in Dubai are equipped with the latest technology and solutions.

We also aim to ensure that Dubai’s health sector is supported by experienced medical, technical and administrate staff who ensure the health, safety, privacy and happiness of our patients and medical tourists in both our private and public health facilities.

The Dubai Health Authority is aware that medical tourists look for an exceptional treatment experience, which is why it ensures and provide quality integrated healthcare services. We have also streamlined all procedures that aid us in recruiting medical expertise from all specialties. simplifying these procedures also enable us in attracting world-class international and multinational health facilities—adding to the list of prominent hospitals in Dubai—hence aiding in providing a package of diverse options that meet patients’ needs.

The trust of our clients and customers in our medical facilities, and their satisfaction in the levels of services we provide, motivates us to be at the forefront of the world’s health institutions. DXH: DUBAI’S LIFESTYLE EXPERIENCE OF WELLNESS AND HEALTH DUBAI: THE DESTINATION BEHIND THE EXPERIENCE

What is the secret behind Dubai’s charismatic allure as a favourite haven for international tourists? Could it be its idyllic location at the centre of the world: a gateway connecting East and West, which makes it hyper-convenient for health tourists to jet in and out for quick procedures?

Or perhaps it is Dubai’s ranking as the safest city on earth, its seamless hospitality, leisure and shopping attractions that give accompanying family members an all-round adrenaline thrill?

Maybe it is the next-era infrastructure, with premium health facilities that enable supremely skilled professionals to shine and earn appreciation from over 110 nationalities and languages.

But then again, could it be Dubai’s patient-centric approach, which makes it a magnet for Talent, Transparency and Trust?

Health tourists have their own reasons and experiences, their own budgets and expectations. But once they arrive they quickly discover that the hard part is not finding reasons to visit Dubai, it is finding reasons to leave! THE DXH STORY: OUR INCEPTION AND PHILOSOPHY

In April 2016, a star was born: Dubai Health Experience (DXH) was launched under Dubai Health Authority (DHA) to put healthcare at the heart of Dubai’s lifestyle experience, giving health travellers an unforgettable voyage across an impressive spectrum of premier accredited clinics and hospitals.

This brand embodies high-prestige, high-quality and high-satisfaction wellness and recreation offerings that are perfectly choreographed in rhythm with Dubai’s aspiration of a healthier and happier society, freeing citizens, residents and visitors alike to fully ‘Embrace Life’ in sync with Dubai Vision 2021.

What gives DXH the global edge is that it is laser-focused on patient experience, with visitors enjoying unparalleled service excellence and support that is guaranteed even after the treatment ends. EXPERIENCE DXH

DXH AT A GLANCE WHAT MAKES AN UNFORGETTABLE , VISITOR S EXPERIENCE?

Health & Wellness Recreational Dubai Health Booking Experience Experience for instant appointments

Excellent communication Smooth travel and DXH tailor-made and access to information hospitality arrangements concierge services World-class experts Excellent recreation and for health tourists retail therapy attractions World-class facilities All-round getaway thrills DXH smart Excellent results and for accompanying synergies with post-treatment support family members tourism and leisure operators THE DXH ECOSYSTEM: OUR LIFESTYLE PARTNERS

The Health Bank This unique concept offers health management services to health tourists so they can enjoy pure, undiluted, blissful peace of mind. The spotlight is on preventative medicine with an integrated approach to wellness. Tailor-made services provide the best concierge care and coordination, wherever you are in the world.

The Retreat Palm Dubai A first-of-a-kind concept, this is the very first holistic well-being resort in the Middle East. It offers an immersive, enchanting experience that inspires lifelong memories. Inspired by the concept of holistic wellness, the world’s first Rayya Wellness Centre is a healing retreat that offers holistic wellness solutions and unprecedented relaxation experiences.

Travel and Hospitality Partners · The Address Hotel · Group · Al Rais Tours and Travel Agents · Travel DXH tailor-made · Al Rostamani concierge services for health tourists Public Sector Partnerships · Ministry of Economy · Federal Authority for Identity and Citizenship DXH smart · Department of Tourism and Commerce Marketing synergies with · Dubai Police tourism and · Dubai Statistic Centre · Dubai Ambulance leisure operators THE DXH EDGE: UNIQUE BENEFITS AND ATTRACTIONS By tapping into the wealth of recreational offerings that Dubai offers as a pearl in the modern leisure wonders of the world, DXH has orchestrated a seamless transition from medical tourism to wellness tourism.

DXH: BLENDING THE HEALTH EXPERIENCE AND THE DUBAI EXPERIENCE Dubai Health Experience meets Dubai’s Entertainment lifestyle

Dubai Health Experience meets Dubai’s Shopping lifestyle

Dubai Health Experience meets Dubai’s Dining lifestyle

Dubai Health Experience meets Dubai’s Cultural lifestyle

Dubai Health Experience meets Dubai’s Safari lifestyle

Dubai Health Experience meets Dubai’s Fashion lifestyle

Dubai Health Experience meets Dubai’s Hospitality lifestyle

Dubai Health Experience meets Dubai’s Futuristic lifestyle

Dubai Health Experience meets Dubai’s Adventure & Adrenaline lifestyle HEALTH REJUVENATED | WELLNESS REINVIGORATED

THE DXH EDGE: 7 JOURNEYS TO REVITALISED WELLNESS UNIQUE BENEFITS AND HEALTH DXH excels in connecting health tourists with highly distinguished AND ATTRACTIONS specialists in seven core areas of health and wellness:

DERMATOLOGY

ORTHOPAEDICS

ASSISTED COSMETICS REPRODUCTIVE DENTAL AND BARIATRIC TECHNIQUES TREATMENTS SURGERIES

WELLNESS & PREVENTATIVE HEALTH CHECK-UPS OPHTHALMOLOGY FAST FORWARD YOUR JOURNEY: DXH MOBILE APP Simply scan this QR code to instantly search for top-ranked facilities or experts in various specialties, then instantly make your choice to book. DXH CARES WEBSITE AND MOBILE APP

Explore the DXH smart portal [dxh.ae] to browse a diverse menu of health facilities and services. 70+ healthcare providers are listed on this easy-to-navigate portal, with numerous health packages to select from, including:

Health Packages - Advanced Ultra-Competitive Benefits procedures in: • Discounted Airline air fares • Orthopaedic • Visa services • Ophthalmology • Hotel partner recommendations • Dental and special offers • Dermatology • Wellness and Preventive Health Check-ups To further help overseas health tourists, the • Assisted Reproductive Techniques website also has extensive travel information • Cosmetics & Bariatric Surgeries including visa requirements (if needed) and the option of booking both hotel stays and These packages are featured with detailed return flights via Emirates Airline. inclusions and exclusions, making it easy for health tourists to compare and select The convenient availability of all services the best choices suited to their needs. provided in Dubai by our strategic partners on the DXH website enables visitors seeking treatment in Dubai to seamlessly arrange everything on one platform that is easy to access.

Meanwhile the DXH mobile app also gives incredibly simple and fast access to vetted health facilities and professionals in Dubai. PATIENT RIGHTS, RESPONSIBILITIES AND WELL-BEING

DHA relentlessly pursues a patient-centric strategy where visitor-happiness is deeply embedded at the heart of everything we do.

For this reason, DHA has developed a Charter of Patients’ Rights and Responsibilities for all patients treated in Dubai to understand their rights and responsibilities clearly before traveling to Dubai for healthcare.

YOU HAVE THE RIGHT TO:

1. Be treated to the highest professional 7. Be informed of the reason for various tests and ethical standards by appropriately and treatments qualified, experienced and licensed healthcare professionals 8. Receive information regarding your treatment / procedure such as potential 2. Be informed about the cost and payment benefits, side effects, risks and alternatives options of the healthcare service provided that will enable you to participate in by the health facility making informed decision

3. Be aware of the name and specialty of the 9. Change your mind about any treatment treating physician / dentist responsible for / procedure for which you have given your care consent to, refuse treatment and to be informed of the medical consequences 4. Request that the treating physician / of this action dentist and other healthcare professionals communicate in terminology and language 10. Request a second opinion by another you may reasonably expect to understand physician / dentist or to change the health or through services of an interpreter facility or the treating physician / dentist without compromising care within or 5. Have your request courteously received outside the organization and properly considered as quickly as circumstances permit 11. Be informed of the evidence status of any treatment / procedure conducted by 6. Be informed adequately regarding health facility, all related potential benefits diagnosis, treatment plan and prognosis risks and therapeutic alternatives of the treatment, and follow up care 12. Receive immediate treatment in life 17. Access your medical records and threatening emergency situations expect those records to be up to date and accurate 13. Receive adequate assessment and management of pain 18. Receive treatment in a safe environment

14. Receive respectful and compassionate 19. To receive appropriate protection care to terminally ill and dying patients and services if you are vulnerable, according to personal beliefs and as per a disabled individual, and / or elderly DHA regulations 20. Receive information on how to 15. Expect your personal privacy to be make asuggestion / complaint to respected to the fullest extent consistent the health facility with the care prescribed to you and applicable to UAE laws 21. Consent or refuse to participate in medical training programs or research projects 16. Expect all communication and other records pertaining to your care to be kept 22. To end your participation in such confidential and protected from loss or programs / projects at any time, misuse to the extent required by the UAE for any reason without compromising laws and local regulations the quality of medical services provided to you YOU HAVE THE RESPONSIBILITY TO: 1. Abide by any rules and regulations of the health facility 2. Present official personal identification and health insurance details whenever required 3. Attend the appointment on time and notify the health facility when you are unable to do so for any reason 4. Respect the priority given to emergency cases 5. Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, allergies and any other matters related to your health 6. Notify the treating healthcare professionals if you do not understand your diagnosis, treatment or prognosis 7. Cooperate with, and follow the treatment plan as outlined by the healthcare professional 8. Bear the consequences if you decide not to follow instructions, treatment plan or recommendations by healthcare professionals 9. Treat healthcare professionals, other patients and visitors in a respectful manner 10. Accept financial obligations associated with your care 11. Safeguard your belongings whilst receiving any healthcare treatment 12. Observe safety rules including the no-smoking policy, maintaining the cleanliness of the place and hygiene SMARTCARE SmartCare is a pioneering product that was jointly crafted by DXH and The Health Bank, and it transcends far beyond a simple health tourism service. Health tourists who use it enjoy 24 / 7 access to professional Care Coordinators who can help them find the right specialist or wellness service, manage their electronic health data, coordinate medical appointments, and facilitate a remote second medical opinion from a leading centre of excellence.

SmartCare gives health tourists a single point of contact, seamlessly combining healthcare coordination, flight booking, visas, accommodation, airport transfers, leisure activities and post-treatment support.

E-COMPLAIN Staying true to its spirit of transparency, DHA has created a transparent process to handle medical complaints related to any health professional or facility in Dubai. It quickly tackles issues head-on based on the level of severity and provides patients and their families with a clear timetable for resolution.

However, non-medical complaints including financial, criminal, insurance and behavioural complaints fall outside our mandate, and may be dealt with through the Customer Service desks at the healthcare facilities.

To lodge a complaint: Simply complete the Medical Complaints Procedure online at https://mc.dha.gov.ae or Call 800 DHA DXH GROUP MEMBERS

HOSPITALS • Private Hospital • Bourn Hall Clinic • Al Zahra Hospital • Cocoona Aesthetic Transformation Centre • American Hospital • Cosmesurge Clinics • Aster Hospitals • D N A Health Medical Center • Burjeel Hospital for Advanced Surgery • The Dome MedDental Clinic DMCC • Canadian Specialist Hospital • Dr Amina Al Amiri Clinic • Dubai London Clinic and Specialty Hospital • Dr Kayle Aesthetic Clinic • Emirates Hospital • Dr. Joy Dental Clinic • International Modern Hospital • Dr. Michaels Dental Centers • Kings College Hospital London • Dr. Nicolas and Asp Centre • Medcare Orthopaedics and Spine Hospital • Eternity Medicine Institute • Mediclinic Parkview Hospital • Excellency Physiotherapy Center • Mediclinic Welcare Hospital • Exeter Medical Center For Bone and Joint Health • Neuro Spinal Hospital • Fakih IVF Centre • NMC Hospital-Dubai Investment Parks • General Medical Centre • NMC Specialty Hospital • Kaya Skincare Clinic • Prime Hospital • Liberty Dental Clinic • Saudi German Hospital • Maison Lutétia Aesthetics Clinics • Thumbay Hospital • Medcare Eye Center • Zulekha Hospital • Mediclinic Dubai Mall • MedStar Day Surgery Center DAY SURGERY • Mint Dental Care • Neuropedia Children’s Neuroscience Center CENTERS & CLINICS • Novomed Centers • Aesthetica Avivo • Oris Dental Clinic (-Jumeirah) • Acacia Medical Center • Quirónsalud Ophthalmological Institute • Aesthetic Dermal Medical Centre (Zo Skin Centre) • Quro Obesity Center • Aesthetics International Plastic Surgery Clinic • SameDay Dental Implants Clinic • Al Shunnar Plastic Surgery • Seven Dental Centre • American Upright MRI • Shamma Clinic • Apa Aesthetic Dental and Cosmetic Center • Silkor Laser Clinic • Apex Medical and Dental Clinics • The Healers Clinic • Armada Medical Centre • The Hundred Wellness Center • Bella Roma Medical and Aesthetic Surgery Center • Tonic Weightloss Surgery Center • Biolite Aesthetic Clinic • United Medical Center • Bloom Aesthetic & Laser Clinic • Valiant Clinic • Borna Medical Spa Laser Center • Zia Medical Center CONNECTED BY EXCELLENCE: DXH MEDICAL PARTNERS

HOSPITALS

AL GARHOUD PRIVATE HOSPITAL

Al Garhoud Private Hospital accredited by JCI in 2013, is regionally known for its advanced service offering and departmental specialties with a capacity of 72 private beds, luxurious labor suites and state-of-the-art physical therapy facilities. It provides various medical services including Cardiology department, Dentistry department, Radiology & Imaging department, Obstetrics & Gynecology department, Dermatology & Skin Care, and Internal Medicine. Address: Garhoud, Dubai, UAE Phone: +971 4 454 5119

AL ZAHRA HOSPITAL

187 beds with state-of-the-art facilities offering patients medical services of Cardiology, Emergency, Endocrinology, Endoscopy, Family Medicine, General Surgery, Intensive Care Unit, and Internal Medicine. Address: , Dubai, UAE Phone: +971 4 378 6666

AMERICAN HOSPITAL

The first Middle Eastern hospital to be awarded JCI accreditation, The American Hospital has a capacity of 183 beds, acute care, general medical & surgical private hospital. It’s designed to provide a high quality, American standard of healthcare. It offers services of Cardiology, Dermatology & Aesthetics, Diabetes, ENT, Internal Medicine, Neurology, and Obstetrics. Address: 19th St., Oud Metha Road, Oud Metha - Dubai, UAE Phone: +971 4 336 7777

ASTER HOSPITALS DUBAI

Aster Hospitals Dubai is Aster DM Healthcare’s continuation of its endeavor to create world-class, patient-centric hospitals driven by medical innovations and a culture of excellence. It has a capacity of 100+ beds and is accredited by JCI, and offers healthcare services such as Anaesthesia, Cardiology, Critical Care Medicine, Dermatology, Family Medicine, ENT, and Aster Integrated Liver Care. Aster Hospital, Address: 9th Street, Al Qusais Industrial Area 2, Al Qusais, Dubai, UAE Phone: +971 4 440 0500 Aster Hospital, Mankhool Address: Kuwait Road, , , Dubai, UAE Phone: +971 4 440 0500

BURJEEL HOSPITAL FOR ADVANCED SURGERY

Burjeel Hospital is one of the finest medical facilities in Dubai accredited by JCI. The hospital has a capacity of less than 50 beds, three operation theaters with highest quality service offered in Joint Surgery, Pediatric Orthopedics, Hand Surgery, Sports Orthopedics, and Spine Surgery under the supervision of highly-qualified staff of surgeons and nurses who are experts in their particular fields of orthopedic care. Address: Sheikh Zayed Rd, – Dubai, UAE Phone: +971 4 407 0100

CANADIAN SPECIALIST HOSPITAL

The Canadian Specialist Hospital accredited by JCI, with a capacity of 200 beds, is the destination for over 500 patients on a daily basis seeking support in more than 30 specialized centers. The hospital offers world- class healthcare services including Endocrinology, ENT, Gastroenterology, General Surgery, Intensive Care, Obstetrics & Gynecology, Ophthalmology, Orthopedics, Operation Theatres, and Pediatrics. Address: Behind Ministry of Environment and Water, - Dubai, UAE Phone: +971 4 707 2222

DUBAI LONDON CLINIC AND SPECIALTY HOSPITAL

The Dubai London Clinic and Specialty Hospital was established in 1987 and accredited by JCIA. It has a capacity of less than 50 beds capacity and it offers various medical services including Advanced Gynecological Laparoscopic Surgery, Dermatology & Aesthetics, ENT, General Surgery, and Plastic Surgery in a very relaxed atmosphere. Address: Jumeirah, Dubai, UAE Phone: 800 - 352

EMIRATES HOSPITAL

Emirates Hospital Dubai has been designed to give patients a warm and friendly atmosphere together with providing them world-class healthcare services. The hospital has a capacity of (50 - 100) beds and offers specialities in Ophthalmology, Orthopedics, ENT, Cardiology, Urology, Obesity, General Surgery, Gynecology, Breast Cancer, Pediatric, and Joint Replacement Surgery following the Standards of the Joint Commission International (JCI). Address: Road, opposite Jumeirah Park - Dubai, UAE Phone: +971 4 349 6666

INTERNATIONAL MODERN HOSPITAL

Very close to all major Dubai’s tourist attractions, International Modern Hospital was founded in 2005 to be a JCI accredited, tertiary multi-specialty hospital having state-of-the-art facilities and expertise. The (50 - 100) bedded hospital offers various medical services including General Surgery, Bariatrics (Obesity), Urology, Gastroenterology & Gastro-intestinal surgery, Medical & Surgical Oncology, Orthopedic Surgeries and Sports Medicine. Address: Sheikh Rashid Road, Al Rafa’a Area, Bur Dubai, Dubai, UAE Phone: +971 4 406 3000

KING’S COLLEGE HOSPITAL LONDON

Being the world-renowned British teaching hospital, King’s College Hospital London of UAE The hospital has a capacity of (50-100) beds and provides a variety of specialties including: Orthopedics; Cardiology including Interventional Cardiology; General Surgery, Metabolic Surgery, ENT, and Plastic Surgery, Obstetrics and Gynecology; and others such as, Gastroenterology, Hepatology, Endocrinology, Pediatrics, Urology and Pain management. KCH Jumeirah Address: Jumeirah, Dubai, UAE Phone: +971 4 378 9555 KCH Dubai Address: Dubai, UAE Phone: +971 4 581 3222

MEDCARE ORTHOPAEDICS AND SPINE HOSPITAL

Medcare Orthopaedics and Spine Hospital is one of the finest medical facilities providing premium and state-of- the-art medical practice in the region. The JCI accredited hospital with a capacity of (50 - 100) beds offers various medical services of adult reconstructive surgery, limb lengthening & deformity, management of all sport related injuries, and knee & shoulder revision with computer assisted surgery. Address: 2nd Interchange, Sheikh Zayed Road, Dubai, UAE Phone: 8006332273

MEDICLINIC PARKVIEW HOSPITAL

Delivering international standards of healthcare services and treatments, Mediclinic Parkview Hospital offers over 35 specialties including same-day appointment for children, 24/7 emergency, Breast surgery, Gastroenterology, Weight reduction program, Cardiology, and other cosmetic services. It also offers the highest level of luxury with 6 VIP suites and one royal suite. Address: Arjan- Barsha South, Dubai, UAE Phone: 8001999 MEDICLINIC WELCARE HOSPITAL

Founded in 1998, Mediclinic Welcare Hospital was the first private hospital in Dubai to receive the Dubai Quality Appreciation Award and the ISO 9001:2000 certification. The JCI accredited hospital has a capacity of 118 beds and offers a range of healthcare services including Anaesthesia, Cardiology, Dermatology, 24 hr Emergency unit, ENT, Family medicine, General surgery, Obstetrics and Gynaecology, and more. Address: PO Box 31500, Al Garhoud, Dubai, UAE Phone: +971 4 282 7788

NEURO SPINAL HOSPITAL

Neuro Spinal Hospital Dubai was founded in 2002 and offers tertiary care, neurological and orthopaedic services in Dubai. The JCI accredited hospital has a capacity of 70 beds and receives patients from other countries in the Gulf and MENA region providing medical services of Back pain & Spinal unit, Brain unit, Joint replacement & Orthopaedics unit, Paediatric neuroscience, and Sports medicine. Address: Jumeirah Beach Road, Jumeirah 2, P.O. Box 71444, Dubai, UAE Phone: +971 4 342 0000

NMC HOSPITAL – DUBAI INVESTMENT PARK

NMC Hospital has a capacity of 72 beds and is accredited by JCI offering various healthcare services including Bariatric Surgery, Cosmetic Surgeries, Dermatology, ENT, Gastroenterology, General Surgery, Head & Neck Surgery, Internal Medicine, Nephrology, and more in a very relaxing environment by a highly- qualified team of surgeons and therapists. Address: Opposite the Green Community in DIP, Sheik Mohammed Bin Zayed Road (Old Emirates Road), Dubai, UAE Phone: +97148108802

NMC Specialty Hospital

NMC Specialty Hospital Dubai is a multi-specialty hospital established in 2004 as part of the NMC Healthcare group, accredited by JCI. The hospital has a capacity of 100+ beds and offers various medical services including Bariatric Surgery, Colorectal Medicine, Dermatology, General Internal Medicine, Physical Medicine & Rehabilitation, Rheumatology, and Spinal Surgery. Address: 7 A St, Amman Street, Al Nahda 2, Dubai, UAE Phone: +971 4 267 9999

PRIME HOSPITAL

Prime Hospital, accredited by JCI , is established to be a benchmark for healthcare solutions in UAE under the supervision of over 350 physicians & 1000 supporting professionals. The hospital has a capacity of (50- 100) beds and offers Cardiology, Dermatology, Emergency, Endocrinology, ENT, General Surgery, Internal Medicine, Nephrology, and Neurosurgery in a very comfortable environment. Address: Airport Road, Garhoud, Dubai, UAE Phone: +971 4 292 9777 SAUDI GERMAN HOSPITAL

Saudi German Hospital - Dubai is part of Saudi German Hospitals Group – JCI, CAP accreditation and one of the biggest private hospitals groups in the MENA region, with more than 100 beds. In a short period of 4 years, it has developed well-known healthcare services including Cardiothoracic and Cardiac Surgery, Clinical Nutrition, Dentistry, Dermatology and Cosmetology, and General Surgery along with Air Ambulance Facilities. Address: Hessa Street 331 West, Al Barsha 3, Dubai, UAE Phone: +971 4 340 3949

THUMBAY HOSPITAL BEHIND STADIUM METRO STATION, AL QUSAIS, DUBAI

Thumbay Hospital Dubai is a Specialty Tertiary care hospital, with a capacity of (50 - 100) beds and accredited by JCI. The hospital has state-of-the-art operation theatres to conduct complex surgeries in various specialties like Orthopedics, Neuro Surgeries, General and Vascular Surgeries, Urology, Nephrology, Gastroenterology, Oncology, Gynecology and Ophthalmology. It’s also equipped with the latest Cath Lab to provide world-class cardiac care in the region. Address: Al Qusais, Dubai, UAE Phone: +971 4 603 0663

ZULEKHA HOSPITAL

Zulekha Hospital, as part of the Zulekha Healthcare Group, has been for 25 years now among the forerunners in providing high-quality healthcare to patients and the UAE society at large. With three multidisciplinary hospitals in UAE and India, four UAE medical centres and four pharmacies providing specialised treatments in over 30 disciplines including: Bariatric Surgeries, Cardiac Surgeries, Oncology, Urology, Gynecology, Orthopedic, Neurology, and Plastic & Reconstruction Surgeries. The hospital in Dubai has a capacity of 100+ beds and accredited by JCI. Address: Doha Street, Al Nadha 2, Al Qusais, Dubai, UAE Phone: 600 52 4442

DAY SURGERY CENTERS & CLINICS

ACACIA MEDICAL CENTRE

Acacia Medical Centre Dubai is multi-specialist outpatient clinic established by a group of doctors seeking to provide world-class standards of medical services including Plastic & cosmetic surgery, Reconstructive surgery, Body Contouring, Liposuction, Hand Aesthetics and Burns. It seeks to make the patient experience as comfortable as possible. Address: Acacia Medical Centre, Shafar Bldg. 7, Al Wasl Rd. Jumeirah, Dubai, UAE Phone: +971 4 344 5515 AESTHETIC DERMAL MEDICAL CENTRE (ZO SKIN CENTRE)

Aesthetic Dermal Medical centre L.L.C (Zo skin centre) in Dubai offers a combination of cutting-edge skin science and extensive clinical expertise, all in a comfortable and elegant setting. Aesthetic Dermal Medical centre offers healthcare services in dermatology and plastic surgery in accordance with international standards. Address: 585b Jumeirah Beach Road, Dubai, UAE Phone: +971 4 3809517

AESTHETICS INTERNATIONAL PLASTIC SURGERY CLINIC

Connecting modern medicine with a holistic approach, Aesthetics International Plastic Surgery Clinic was established in Dubai to be a destination for those who seek aesthetic surgery and anti-aging medicine. It provides a variety of Plastic surgery, Cosmetic procedures, Family medicine and Wellness offered under the supervision of medical professionals within a discreet and relaxing spa environment. Address: Utamah Villa # 1049c, Intersection of Al Wasl Rd & Al Thanya Rd Opposite Union-Coop Supermarket, Jumeirah, Dubai, UAE Phone: +971 4 384 5600

AL SHUNNAR PLASTIC SURGERY

Al Shunnar Plastic Surgery is dedicated to provide safe and trusted plastic surgical and non-surgical services including Facial Plastic Surgery, Body Contouring, Breast Surgery, Non-surgical Anti-ageing Treatments, Laser, Cosmetic Treatments and Skin Care using trusted technologies by an experienced staff of surgeons and nurses. Address: 1 – Dubai, UAE Phone: +971 4 395 3033

AMERICAN UPRIGHT MRI

Making Dubai as its first home and flagship of cutting-edge American technology, American Upright MRI is equipped with the First Fonar Upright® Multi-Positional MRI in the Middle East. It offers various medical services of Open MRI, MRI for Claustrophobic patients, and MRI for Children, Upright MRI, and Weight-bearing MRI. Address: Shop #1, RDK-1 Building, Adj. Desco/Taheel, Dubai Investment Park – 1, Dubai, UAE Phone: +971 4 885 3838

APA AESTHETIC DENTAL & COSMETIC CENTER

Apa Aesthetic Dental & Cosmetic Center is a luxury and modern clinic which offers the latest technologies providing people with the healthiest and most aesthetic smiles. It offers all services of Cosmetic Dentistry by a highly educated team of specialists from New York who are able to cover almost every aspect of dentistry all under one roof. Address: 63 Al Thanya St, Villa B, Umm Suqeim 2, Jumeirah, Dubai, UAE Phone: +971 4 709 1000 APEX MEDICAL AND DENTAL CLINICS

Creating a stress-free, affordable, hygienic and comfortable patient experience, Apex Medical and Dental Clinics is a polyclinic founded on the sound principle providing the highest standard of medical and dental treatment. It offers various medical services including Dental implants, Smile transformation, Laser dentistry, Complex extractions, Hollywood smiles, and Plastic surgery. Address Suite 303 – 304, Apex Atrium, Motorcity, Dubai, UAE Phone: 04 360 8881

ARMADA MEDICAL CENTRE

Armada Medical Centre offers patients a comprehensive range of services including Cosmetic Surgery, Dentistry, ENT, General Practice, General Surgery, Orthopedic Services, Physiotherapy, Vaccinations and Vascular Surgery by highly-qualified physicians and surgeons in a very safe, trusted, and private environment. Address: , Dubai, UAE Phone: +971 4 399 0022

BELLA ROMA MEDICAL & AESTHETIC SURGERY CENTER

Focusing always on integrating Medical Knowledge with Art & Beauty Sensation, Bella Roma Medical & Aesthetic Surgery Center has delivered world-class services of healthcare and medical treatments including: Plastic Surgery, General Dental, Body & Skin Care & Laser Hair Removal, Dermatology, and Physiotherapy & Rehabilitation using latest technology of plastic surgeries. Address: Al Wasl Road, Safa2, Villa 843, Dubai, UAE Phone: +971 4 394 0006

BIOLITE AESTHETIC CLINIC

Biolite Aesthetic Clinic is a specialized clinic that offers discerning clients Plastic surgery, Aesthetic gynaecology, Hair removal, Anti-aging treatments, Non-surgical slimming, Hair loss and a host of aesthetic treatments to both men & women in a very relaxed atmosphere. Address: Villa 57, Al Thanya Street, Umm Suquimm 2, Dubai, UAE Phone: +971 4 346 6641

BLOOM AESTHETIC & LASER CLINIC

Bloom Aesthetic & Laser Clinic is Dubai’s all-encompassing destination for cutting-edge beautification offering the quality treatments in Anti-aging, Acne dermatology, Hair transplants, Laser beard-shaping/ Hair-removal, Aided weight loss, and Plastic surgery under the supervision of a talented team of therapists equipped with the most innovative & effective technologies in aesthetic medicine. Address: Villa 1059, Al Manara Street, Jumeirah, PO Box 283363 Dubai, UAE Phone: +971 4 399 3434 BORNA MEDICAL SPA & LASER CENTER

With two Branches in Jumeira and Al Wasl Road and more than 18 years of experience, Borna Medical Spa & Laser center offers the latest in Aesthetic, Dermatology and Plastic surgery with an extended variety of the latest products & medical devices from U.S.A. It provides medical services such as Plastic surgery, Laser hair removal, Liposuction in a very comfortable atmosphere. Address: Dubai, UAE Phone: +971 50 255 0383

BOURN HALL CLINIC

Bourn Hall Clinic was founded in England in 1980 to be a safe sanctuary for undergoing couples treatment offering services such as ERA, Gender Selection, ICSI, Infertility, Intrauterine insemination, In vitro fertilisation, Natural Cycle, PESA, PGD, PGS, Secondary Infertility, and SSR. The clinic features a state-of-the-art clean room that ensures embryos can develop in the most stable way according to international standards. Address: Jumeirah, Dubai, UAE Phone: +971 4 705 5055

COCOONA AESTHETIC TRANSFORMATION CENTRE

Cocoona Aesthetic and Day Surgical Centre was established in 2009 in Jumeirah, Dubai to be an all-in-one centre offering Plastic Surgery, Laser Treatment, Medical Spa, Weight Loss Surgery, Dentistry, and Reconstructive Surgeries with a flavor of luxury and comfort offering patients a super comfortable experience. Address: Al Wasl, Dubai, UAE Phone: +971 4 388 4589

COSMESURGE CLINICS

Covering all areas of cosmetic and dermatology services, CosmeSurge centre offers modern, high-quality aesthetic derma and plastic surgery treatments including Body contouring, Dermatology, and cosmetic surgeries provided by very experienced cosmetic specialists and surgeons within a relaxing environment. CosmeSurge Jumeriah Address: Jumeirah Beach Road, next to Emirates Hospital, opposite Dubai Ladies club P.O. Box 71860, Dubai, UAE Phone: +971 4 344 5915

Center for Integrative Medicine, Wellness & Bio-Aesthetics D N A HEALTH MEDICAL CENTER - Dubai

DNA Health is a specialized Functional Health Clinic providing a complete holistic wellness environment through world-class treatments and 5 star services including Weight Loss, Detox and Rejuvenation, Health Screening, Anti-Aging, Non-invasive aesthetic treatments together with Yoga, Tai Chi and Meditation activities. Al Qasr، Madinat Jumeirah, Road, Near Talise Spa, Dubai, UAE Address: Phone: +971 4 557 1006 THE DOME MED DENTAL CLINIC

The Dome MedDental Clinic DMCC has a team of qualified and experienced G.P. dentists offering all dental surgeries including wisdom teeth extraction, from “Same Day” single dental implant to a full mouth rehabilitation/reconstruction, Root canal treatments, Pediatric dentistry and so many services of dentistry. Address Jumeirah Lakes Towers, Cluster N, The Dome Tower, 12th Floor,Office No. 1201 PO Box 336677, Dubai, UAE Phone: +971 4 399 9772

DR. AMINA AL AMIRI CLINIC

With 17 years of experience in Dermatology and Aesthetics, Dr. Amina Al Amiri Clinic is a leading Dermatology and Aesthetics clinic in UAE with 3 different branches located in Dubai & Ras Al Khaimah. The clinic offers advanced dermatology and aesthetic treatments available in Skin, Hair and Nails by highly-qualified professionals in a relaxed atmosphere. Branch Address: 204,205,206 - Al Khallafi Building, Al Wuheida Road, Dubai, UAE Phone: +971 4 266 6527 Jumeirah Branch Address: VILLA 504B - JUMEIRAH 3, Dubai, UAE Phone: +971 4 395 2226

DR KAYLE AESTHETIC CLINIC

Reputed in bringing latest technologies and safe services of beauty care, Dr Kayle Aesthetic Clinic is a trusted destination for all beauty seekers. It offers several surgical procedures that help improve a person’s appearance and removing the signs of aging by professional beauty experts and plastic surgeons. Address: 1184, Al Wasl Rd, Um Suqueim 2, Dubai, UAE Phone: +971 4 330 6611

DR JOY DENTAL CLINIC

Dr Joy Dental Clinic has been in Dubai since 2004 and has a professional team of dental specialists and dentists who are committed to excellence in dentistry, offering services such as Cosmetic dentistry, Dental bridges & crowns, General dentistry, Gum treatment, Teeth whitening, and more. Address: Jumeirah branch- Villa No. 1021, Al Wasl Road, Umm suqeim 2, Dubai, UAE Phone: +971 4 328 5332

DR. NICOLAS AND ASP CENTRE

Dr. Nicolas & Asp is a well established dental clinic with a vision to offer “FAMILY MEDICAL & DENTAL SERVICES” in various Dubai communities. It provides services such as Orthodontics and Pediatric Dentistry in a very comfortable environment. Address: Jumeirah 3 Villa number 446, Dubai, UAE Phone: +971 4 394 7777 EXCELLENCY PHYSIOTHERAPY CENTER

A specialized physical therapy and rehabilitation center that focuses on healing physical pain and conditions that impair patients’ quality of life. Treatment methods involve different ways of relieving pain, fighting inflammations, improving tissue perfusion and restoring function, flexibility and strength. It also treats Spinal Disorders, Acute and subacute injuries. Address: Al Saaha, Block D, office W406, , UAE Phone: +971 4 453 3377

EXETER MEDICAL CENTER FOR BONE AND JOINT HEALTH

Being the first fully specialized Bone & Joint center, Exeter Bone & Joint focuses on providing specialized services in all areas of Bone & Joint fine specialties. It offers medical services of Spine Surgery, Shoulder & upper limb, Hip & Knee surgery, Foot & Ankle surgery, Physiotherapy & Rehabilitation, Hand surgery, and Pediatric Orthopaedic. Address: Street 4A, Villa 30, Jumeirah 1, behind The Village Mall, Dubai, UAE Phone: +971 4 380 1015

FAKIH IVF CENTER

Fakih IVF is a specialized fertility centre and focuses on Gynecology, Obstetrics, Genetics. Fakih IVF Center provides the most comprehensive range of male & female infertility treatments including IVF-ICSI, IUI, Mini IVF, Genetic Testing, and Family Balancing, CCS Comprehensive Chromosomal Screening (CCS), Pre-Implantation Genetic Diagnosis (PGD) and many more. Address: 37, 65b St. - 32b St., Al Wasl Road, Jumeirah 1, P.O. Box 72960, Dubai, UAE Phone: 800-32544 / +971 4 349 7600 E-mail: [email protected]

LIBERTY DENTAL CLINIC

Liberty Dental Clinic is a specialized clinic in treating dental problems and aesthetics and cosmetic dentistry. It’s equipped with the latest technologies to serve our patients such as: 3D CBCT scan and Biolase lasers. Address: Liberty Dental Clinic - Dubai, UAE Phone: +971 4 395 5009

MAISON LUTÉTIA AESTHETICS CLINICS

Located in the heart of Dubai, Maison Lutétia brings its French expertise in aesthetic medicine and its vision of authentic beauty to the region. Maison Lutétia offers a big variety of services for those facing hair thinning or loss. It also provides services of Hair Transplant, Aesthetics, Cosmetic Dermatology, and General Dermatology in a very comfortable environment. Address: Opposite of VIP & Valet Parking Entrance, Festival City Mall, Dubai, UAE Phone: +971 4 706 4000 MEDCARE EYE CENTRE

Medcare Eye Centre is an internationally renowned eye institution that serves as a provider of routine eye care and refractive, optical, retina and eye trauma services for the Gulf region. It specializes in the diagnosis and management of complex medical and surgical eye disease including blepharoplasty surgery, Cataract, DCR, Lasik, Squint, and Vitrectomy. Address: Sheikh Zayed Road, Dubai, UAE Phone: +971 4 380 7333

MEDICLINIC DUBAI MALL

Mediclinic Dubai Mall is Dubai’s largest outpatient medical facility that offers a vast range of medical fields including Orthopedic & Sports Medicine Surgery, Aesthetic Gynecology, Radiology & Diagnostic imaging, Cosmetic & Beauty Therapy Services, and Day Surgery Services provided by experienced staff of physicians and nurses in a very relaxed atmosphere. Address: Dubai Mall, Fashion Parking, Level 7, PO Box 282890, Dubai, UAE Phone: +971 4 449 5111

MEDSTAR DAY SURGERY CENTER

Medstar Day Surgery Centre specialized in beauty care services and has a highly trained and experienced specialists, surgeons, and therapists who provide healthcare services of anaesthesia, cardiology, cosmetic dentistry, cosmetic gynecology, dentistry, dermatology, dermatology & skin care, diet & nutrition and more. Address: Ground Floor, Gulf Tower, Oud Metha, Dubai, UAE Phone: +971 4 357 7877

MINT DENTAL CARE

Mint Dental Care is a fast-growing multi-disciplinary premium dental care provider in UAE. It offers a vast variety of medical services including Orthodontic Treatments, Scaling & Polishing, Composite Fillings, Teeth Whitening, Lumineers, Veneers, and Laser Gum Treatment. Mint Dental Care prioritizes patient needs with hassle-free appointments, VIP Parking and concierge services. Address: Unit no: 1906, 19th floor, Al Thanyah1, Tameem House, Barsha Heights, P.O Box: 13781, Dubai, UAE Phone: +971 4 513 5722

NEUROPEDIA CHILDREN’S NEUROSCIENCE CENTER

Neuropedia Children’s Neuroscience Center is a specialist pediatric neuroscience center in UAE, offering state-of-the-art expert care to children and young people across the UAE and GCC countries. It provides comprehensive medical services including General & Neurodevelopmental Pediatrics, Speech & Language Therapy, Child Psychology, and so many other services in a very relaxed atmosphere. Address: 24, opp. , Beach Road, P.O. Box: 333685, Jumeirah 1, Dubai, UAE Phone +971 4 343 1113 NOVOMED CENTERS

Founded in 2016, Novomed Centers today have 3 main sub-brands: (1) the Aesthetica centers with leading plastic surgeons, dermatologists and laser experts, (2) a dedicated Allergy & Asthma testing and treatment center, and (3) specialized clinics for Weight loss, Gynecology, Urology, Orthopedic conditions, Dermatology, Neurology, Gastroenterology and many more. Address: 30th Floor, Marina Plaza, , UAE Phone: +971 4 247 3100

ORIS DENTAL CENTER

A specialized dental clinic with branches in Mirdiff and Jumeirah, Oris Dental Center is a multi-specialty dental center established by Emirati Specialist Dentist in Dubai in 2008, offering both basic and specialized dental care including Cosmetic Dentistry & Dental Implant. Oris Dental Center’s facilities have both comfort features and state-of-the-art equipment. Mirdif Branch: Address: Street #47, Algeria Street, Uptown Mirdif, Al Barajeel Complex, Dubai, UAE Phone: +971 4 284 7774 Jumeirah Branch: Address: Umm Suqeim 3, Jumeirah Road, Opposite , Villa #1 855 A, Dubai, UAE Phone: +971 4 380 9990

Ophthalmological Institute

QUIRÓNSALUD OPHTHALMOLOGICAL INSTITUTE Dubai

Bringing 60 years of medical expertise, Quirónsalud Dubai belongs to the largest Spanish hospital group with more than 150 hospitals. Quirónsalud Dubai is offering comprehensive medical care services including Vitreo-Retina Unit, Cataract Unit, , Glaucoma Unit, Pediatric Ophthalmology Unit, and Low Vision Aids & Contact Lenses Unit by best medical care staff with local hospitality in a comfortable environment. Address: Villa 1187, 304 Al Wasl Road, District. P.O. Box 6622, Dubai, UAE Phone: +971 4 342 2228

SAMEDAY DENTAL IMPLANTS CLINIC

SameDay Dental Implants Clinic is the only clinic in Middle East that treats patients using a unique method of SameDay Dental Implants and Teeth done all in the same day by avoiding painful, time consuming and costly grafting procedures. It offers various dental services including Implants, Extractions, Veneers, Crowns, Full Mouth Rehabilitation, Oral & Maxillofacial Surgeries. Address: Villa 733, Jumeirah Beach Road, Umm Suqeim 2, Dubai, UAE, P.O. Box 413873 Phone: + 971 4 315 8300 SEVEN DENTAL CENTER

Incorporating skill, technology, and experience under one roof, Seven Dental Center is a one-stop solution for dental Aesthetics, General Dental Care, Cosmetic non-invasive treatments provided by competent physicians of varying disciplines of dentistry coupled with the use of the latest equipment and technologies offered in a very relaxed environment. Address: Beach Road Jumeirah 3, villa 506 Next to Sunset Mall, Dubai, UAE Phone: +971 4 395 2177

SHAMMA CLINIC

SHAMMA clinic is accredited by the Joint Commission International (JCI). It provides various services of healthcare in a very comfortable environment in the fields of General Medicine, Clinical and Cosmetic Dermatology, Plastic Surgery, Vascular Surgery, Gynecology & Obstetrics, Pediatrics & Adolescent Medicine, Clinical Psychology as well as Wellness and Nutrition. Address: St 10c, Villa 41, Jumeirah 1, Behind Jumeirah Plaza, Dubai, UAE Phone: +971 4 349 8800

SILKOR LASER CLINIC

Silkor, established in Lebanon in 1997, is an industry pioneer and MENA region’s leading chain of Dermatology, Skin Care & Plastic Surgery for both men and women. Treatments are performed by highly

skilled dermatologists and medical practitioners and take place in a relaxed comforting atmosphere.Logo Black & White Address: Jumeirah Beach Road, Umm Suqeim 2, Dubai, UAE Phone: +971 4 348 0500

THE HEALERS CLINIC

The Healers Clinic facilitates a safe, quick and effective healing experience for clients offering them a wide range of customized services that cover aspects of health maintenance including Yoga, Colon Hydrotherapy, Physiotherapy, Aesthetics and necessary Ayurvedic and homeopathy medication supported by dietary and lifestyle advice. Address: Villa 2, St 15, Al Wasl Road, Opp BoxPark, Jumeirah 2, Dubai, UAE Phone: +971 4 385 5677

THE HUNDRED WELLNESS CENTRE

The Hundred Wellness Centre takes a contemporary and holistic approach to well-being, helping patients to live a happier, healthier life every day. From ancient therapies such as Yoga, Pilates and Naturopathy, Weight loss and nutrition, Children’s health, Fertility and much more using advanced technologies like DNA Testing and Chronic Disease Prevention. It offers a wide and exciting range of treatments to heal both body and mind. Address: Dubai, UAE Phone: +971 4 344 7333 TONIC WEIGHT LOSS SURGERY CLINIC

Tonic Dubai is a well-established clinic providing weight loss and cosmetic surgery. All operations are carried out in private luxury local hospitals providing a private chauffeur service to the hospital on the day of surgery for complete comfort. Tonic Dubai offers several medical services including Weight Loss Surgery, specifically Gastric Bands, Gastric Bypass, Gastric Sleeve, and Gastric Balloon. Address: Suite No. 2304, AL SHAFAR TOWER 1, Al Barsha Heights. P.O BOX: 283642, Dubai, UAE Phone: +971 4 514 9660

UNITED MEDICAL CENTER

United Medical Center is the first Emirati outpatient facility inspired by our great nation and reflecting Dubai’s vision of passion, it aims at bringing international quality healthcare across a range of specialized fields including: Family Medicine, Cardiology, Pediatrics, Obstetrics and Gynecology, Internal Medicine, Gastroenterology, Pulmonology, Neurology, Ophthalmology, Radiology and various types of Surgery and Dentistry. Address: WAFI Mall OUD Metha, P.Box 213466, Dubai, UAE Phone: +971 4 370 8888

VALIANT CLINIC

Valiant Clinic is a premium, multi-specialty outpatient clinic offering diagnostic and wellness services. It delivers medical services of the highest quality using the latest technology. It offers services in Cardiology, Dentistry, Dermatology, Endocrinology, Family medicine, Gastroenterology, Internal medicine, Physiotherapy, Psychiatry, Pulmonology, Urology, Wellness, and Bio aesthetics. Address: CITY WALK, 13th Street, P. O. Box 414296, Dubai, UAE Phone: +971 4 317 3995

ZIA MEDICAL CENTER

Zia Medical Center focuses an unique patient-centered approach together with state-of-the-art facility designed for patient comfort and privacy. It offers various healthcare services in many fields including Internal Medicine, Orthopedics, Rheumatology, Cardiology, Obstetrics & Gynecology, Pediatrics, Plastic Surgery & Aesthetics and Dentistry. Address: Umm Suqeim 1, Jumeirah Beach Road, Dubai, UAE Phone: +971 4 3387878 OFFICIAL PARTNERS

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