How to Win Back America's Transit Riders
Who’sDrew to add cover On Board 11 Charts done 2019 How to Win Back America’s Transit Riders TransitCenter works to improve public transit in ways that make cities more just, environmentally sustainable, and economically vibrant. We believe that fresh thinking can change the transportation landscape and improve the overall livability of cities. We commission and conduct research, convene events, and produce publications that inform and improve public transit and urban transportation. For more information, please visit www.transitcenter.org. Publication Date: February 2019 1 Whitehall Street, 17th Floor, New York, NY 10004 www.TransitCenter.org @transitcenter Facebook.com/transitctr Who’s On Board 2019 How to Win Back America’s Transit Riders Acknowledgments Steven Higashide and Mary Buchanan of TransitCenter are the authors of this report. David Bragdon and Tabitha Decker provided additional writing and editorial review. The authors are grateful for thoughtful review from Evelyn Blumenberg, Nicholas Klein, Alan Lehto, Tom Mills, Michelle Poyourow, Jarrett Walker, Aaron Weinstein, and TransitCenter’s Jon Orcutt and Hayley Richardson. Resource Systems Group (RSG) served as the lead research consultant, conducting focus groups, developing the survey questionnaire, and analyzing survey results. The authors gratefully acknowledge RSG’s project manager Ben Cummins. Greg Spitz and Alex Levin of RSG and Jed Lam of Aeffect also contributed to the research. The authors thank Emily Drexler of the Chicago Transit Authority for assistance with recruiting for focus groups, as well as Linda Young and Preeti Shankar of the Center for Neighborhood Technology for providing AllTransit data. Contents Executive Summary 1 All Transit Ridership is Local 6 Findings 14 1.
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