FAQs

Where can I use my Card? Anywhere VISA is accepted, or at any locations participating in CO-OP, , or STAR ATM Networks.

Where will funds be deducted from when I use my card? Point of sale transactions will be deducted from your checking account. ATM withdrawals can be completed from either your checking, primary share savings, or Money Market accounts (Money Market must be requested).

Are there limits to how much I can spend using my card? Yes. Daily use limits are: $500 for ATM’s and other transactions; $2,000 for point of sale and signature based transactions.

Can I incur non-sufficient funds or overdraft by using my card? Yes, a NSF or overdraft applies for each attempt by a merchant for recurring transactions if your available balance is insufficient. Your available balance includes your actual balance less any holds and temporary debit authorizations (which may be more than the actual amount of your purchase). *

What other fees might I incur? . There is a fee to block or unblock your card.* . Owners of foreign ATMs (not owned by VCCU) may impose a surcharge if you use their ATMs. . If you conduct transactions with merchants in other countries, an international transaction fee may be charged. The amount will vary and is based on the fee charged by the merchant’s network. . Money Market debits in excess of 3 per month incur a fee*  There is no surcharge at ATMs that are part of the CO-OP Network.  There are never any ATM usage fees to use our ATM, located at the address listed below.

For a complete disclosure, please see our Truth in Savings Disclosure. *Please see our Cost Recovery Schedule for current rates.

Vocality Community Credit Union | 757 Redwood Drive, Garberville, CA 95542 www.vocalityccu.org | 1-855-565-2012 REV 01/2021