Consumer Movements, Activism, and Ideology
Total Page:16
File Type:pdf, Size:1020Kb
See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/228948443 Adversaries of Consumption: Consumer Movements, Activism, and Ideology Article in Journal of Consumer Research · December 2004 DOI: 10.1086/425104 CITATIONS READS 359 1,423 7 authors, including: Robert V. Kozinets John Sherry University of Southern California University of Notre Dame 89 PUBLICATIONS 10,778 CITATIONS 123 PUBLICATIONS 7,621 CITATIONS SEE PROFILE SEE PROFILE Some of the authors of this publication are also working on these related projects: Activism View project Online Reviews View project All content following this page was uploaded by Robert V. Kozinets on 27 August 2014. The user has requested enhancement of the downloaded file. Adversaries of Consumption: Consumer Movements, Activism, and Ideology ROBERT V. KOZINETS JAY M. HANDELMAN* This article focuses on consumer movements that seek ideological and cultural change. Building from a basis in New Social Movement (NSM) theory, we study these movements among anti-advertising, anti-Nike, and anti-GE food activists. We find activists’ collective identity linked to an evangelical identity related to U.S. activism’s religious roots. Our findings elucidate the value of spiritual and religious identities to gaining commitment, warn of the perils of preaching to the unconverted, and highlight movements that seek to transform the ideology and culture of con- sumerism. Conceiving mainstream consumers as ideological opponents inverts conventional NSM theories that view them as activists’ clients. ocial movements are intentional collective efforts by temporary consumer movements that seek to change this S activists to transform the social order (Buechler 2000). elemental institutional foundation. This article focuses on consumer movements, which are We can conceptualize any social movement’s ideology as particular kinds of social movements that attempt to trans- consisting of three core representational elements, in which form various elements of the social order surrounding con- the movement’s activists publicly portray (1) their goal, (2) sumption and marketing. As consumption has come to play themselves, and (3) their adversary (Melucci 1989; Touraine an increasingly central role in contemporary society, con- 1981). Considerable theory development has taken the goal sumer movements have arisen to challenge and transform of consumer movements to be changes in the principles, aspects of it by propagating ideologies of consumption that practices, and policies of organizations, businesses, indus- radicalize mainstream views. tries, and governments. This orientation is present in the As we seek to increase our understanding of the dynamics historical conceptualization of management sociologist Rao and complexities of consumer culture, we need theory that (1998), who asserts that there have been three eras of con- conceptualizes consumer movements and their ideological sumer movement in the United States: an antiadulteration role. As we follow the historical trajectory of a culture of movement, the rise of nonprofit consumer watchdog orga- consumerism that seems in many accounts to be globally nizations, and an era of legal activism. ascendant and apparently unstoppable, conceptualizing con- Activism in Rao’s (1998) account and related other the- sumer movements that stand in opposition to it may be oretical accounts of consumer movement history (e.g., Ga- viewed as increasingly important. Sklair (1995, p. 507) briel and Lang 1995; Tiemstra 1992) accept consumption terms the mutually reinforcing integration of consumer cul- as central to modern society and present businesses as the ture and consumerist ideology the “culture-ideology of con- targets and consumers as the clients of activist’s efforts. sumerism” and concludes that it is a “fundamental institu- Consumer movements are portrayed as organized around tional support of global capitalism.” The purpose of this goals that resist particular industrial or marketing practices, article is to arrive at a theory-based understanding of con- such as selling unsafe vehicles or publishing deceptive ad- vertising. A similar assumption of principles, practices, and *Robert V. Kozinets is assistant professor of marketing at the University policy changes as key goals for activists is apparent within of Wisconsin—Madison, School of Business, 975 University Avenue, Mad- ison, WI 53706; e-mail: [email protected]; Web page: http:// consumer research focused on the study of boycotts and www.research.bus.wisc.edu/rkozinets/. Jay M. Handelman is associate pro- socially responsible consumers (e.g., Friedman 1999; Gar- fessor of marketing at Queen’s University, School of Business, Kingston, rett 1987; Miller and Sturdivant 1977). According to this Ontario, Canada, K7L 3N6; e-mail: [email protected]. The research, the social order that these various consumers and authors thank Marc Ventresca, John Meyer, Richard Scott, Eileen Fischer, and John Sherry for their many insightful comments and suggestions. The activists seek to protect is one “of healthy and employed authors thank the editor, associate editor, and three reviewers for their consumers protected by the state against profiteers, market comments and helpful suggestions. They are also grateful for the contri- fluctuations and scarcities, unemployment and disease” butions of the consumer activists and consumers who were observed and (Trentmann 2001, p. 130). interviewed for this article. However, a more radical variety of consumer movement 691 ᭧ 2004 by JOURNAL OF CONSUMER RESEARCH, Inc. ● Vol. 31 ● December 2004 All rights reserved. 0093-5301/2004/3103-0021$10.00 692 JOURNAL OF CONSUMER RESEARCH has appeared in which the goal is not only the changing of (1993) notes, social movements are genuinely modern phe- principles, practices, and policies but also a fundamental nomena, linked to an age of ideology in which society came change to the ideology and culture of consumerism (Gabriel to be understood as a social creation that is also malleable. and Lang 1995; Rumbo 2002; Sklair 1995). The influence Touraine (1977) asserts that the premodern era constrained of this latest consumer movement can be located in some collective action through metasocial principles like divine of the activist identities and radicalized consumption mean- rules or natural laws that dictated the social order. Modern- ings present among a range of individuals, groups, and cul- ity, however, ushered in a new historical era where meta- tures studied in recent consumer research (e.g., Holt 2002; social guarantees largely passed into obscurity. In exchange Kozinets 2002a; Thompson 2004; Thompson and Troester came nearly boundless capacities for self-transformation and 2002). Yet, as Sklair (1995) notes, ordinary countercultures social change. are regularly incorporated into the consumer culture and These interrelated new capacities for self-transformation actually pose little threat to the capitalist system (see also and social change have received a central place in the so- Holt 2002; Kozinets 2002a). Nevertheless, Sklair (1995, p. ciological theorizing of New Social Movement (or NSM) 505) holds that it is important to theorize about the “con- theorists. Especially within European studies, a wide variety siderable difficulty of mobilizing social movements against of different NSM theorists have deployed concepts relating global capitalism on the basis of anti-consumerist ideology.” politics and culture to the contexts of contemporary social Seeking to further our understanding of this form of con- movements. In an overview article, Buechler (1995) places sumer movement, we are led to examine its ideology, con- the theories of Manuel Castells, Alain Touraine, Alberto stituted of its three key components: a goal, a self-repre- Melucci, and Jurgen Habermans as central to the large body sentation, and an adversary. Because the consumer of NSM theorizing. Positioning their approach in relation movement’s goal has altered to include radical change in to the economic reductionism of classical Marxism, these the broader consumer culture, has the activists’ description NSM theorists look to logics of action based not within the of themselves also changed? Has their altered goal led to sphere of production but in the spheres of politics, ideology, an alteration in activists’ portrayal and conception of their and culture. In addition, they look for sources of collective adversary? If they are no longer oriented only to change the identity such as ethnicity, gender, and sexuality to comple- practices of businesses, organizations, and industries, are ment the Marxist predilection for class-based identity those same businesses, organizations, and industries still (Buechler 1995, 2000). seen as their key adversaries? This article contributes to Different from sociological approaches to social move- current knowledge about activist ideology by exploring the ments like the resource mobilization and social construc- theoretical implications that the change in consumer move- tionist paradigms, NSM theorists theorize about social ment goal orientation has upon our understanding of activ- movements in relation to some societal totality. In many ists’ representations of themselves and their adversaries. NSM theoretical formulations, such as those of Castells, Building from a basis in the theoretical understanding of Touraine, and Habermas, new social movements are cast as New Social Movement theory, particularly