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North Wales Police Wrexham Industrial Estate Targeted Policing Initiative

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North Wales Police Wrexham Industrial Estate Targeted Policing Initiative North Wales Police Wrexham Industrial Estate Targeted Policing Initiative Tilley Award submission 2004 Tilley Award submission Wrexham Industrial Estate Targeted Policing Initiative Force North Wales Police Endorsing Chief Officer Mr R Brunstrom, B.Sc. (Hons), M.Sc. Chief Constable North Wales Police Headquarters Glan-y-Don Colwyn Bay LL29 8AW Contact Details Constable Ian Massie Community Safety Officer North Wales Police Unit C1 Evans Business Centre Zone 1 Deeside Industrial Park Deeside Flintshire CH5 2JZ Telephone: 01244 283193 Fax: 01244 283198 E mail: Ian.Massie@north-wales .police.uk 2 Wrexham Industrial Estate Targeted Policing Initiative SUMMARY Wrexham Industrial Estate is situated approximately 2 miles north of the town of Wrexham and some 10 miles from Chester. The estate covers approximately 550 hectares and in geographical terms, it is one of the largest industrial estates in Europe. Around 300 businesses operate on the estate, providing a livelihood for many residents of Wrexham and North East Wales. In addition to these businesses, there are ninety Local Authority houses and approximately one hundred private dwellings within the confines of the estate, together with a number of retail outlets. There is a considerable variety in the nature and type of businesses that operate from the estate, ranging from small firms to multinational companies that are involved in manufacturing or storing a wide range of products. Limited perimeter protection, poor landscaping, and the sheer scale of the area, combined with a maze of roads with multiple access routes, had hindered effective security patrols. During the 10 years preceding the Targeted Policing Initiative, research had shown that the Industrial Estate had suffered significant losses through theft, burglary and damage amounting to £1.25 million annually. Over the years a number of worthy initiatives had been put forward to reduce crime on the estate but these tended to be short lived. In December 2000 the Home Office awarded the Eastern Division of North Wales Police £188,000 under the Crime Reduction Programme Targeted Policing Initiative. This award enabled North Wales Police to tackle the problems head on. The aim of the initiative was to seek to provide an environment that was both safe and secure for residents, employees and businesses. The intended target was to reduce the volume of crime and other incidents on Wrexham Industrial Estate by 25% over 2 years. The initiative ran from 14th February 2001 to the 31st March 2003 and achieved the following results: • Overall crime down 25.9% (compared with 1999). • Burglary reduced by 59.6%. • Theft reduced by 13.5%. • In a recent independent survey 75% of people said they felt safer on the estate since the project started. • 73% of businesses believe the TPI project to have been a success • Business, security and environmental forums established – development of Estate Community. • CCTV, Radio Link and multi-faceted Web site established. • Establishment of a permanent police presence, part funded by the business community, and supported by an Estate Coordinator in partnership with the Local Authority. 3 Partners As with many problems the solution does not always lie with one person or organisation, and it was with this in mind, that a multi-agency approach was adopted. The lead agency, North Wales Police, formed the first partnership with Wrexham County Borough Council, one of the main landowners of the estate. Throughout the initiative other partners have also been involved, including the Welsh Development Agency, Mayfield Property Consultants, local Community Councils and of course (and most importantly) the residents. Project Stages In order to ensure that the initiative remained focused and on target it was divided into five stages. The first four stages were of equal duration: six months, with the fifth and final stage lasting 1 month. Objectives When the original TPI bid was submitted, it was identified that five core objectives would be required to address the problems on the estate. These were: 1. Co-ordination 2. Communication 3. Analysis and Targeting 4. Target Hardening 5. Training and Accreditation Objective 1 – Co-ordination It has been estimated that businesses on the estate spend at least two million pounds annually on security measures, in one form or another. Security firms ranging from national companies to what can only be described as ‘one man and his dog’ are deployed on the estate, with Wrexham County Borough Council and Mayfield Property Consultants also providing manned and static guarding services. The levels and quality of the service provided has been equally wide ranging, and there has been no identified training or accepted standard. Each company has worked in isolation because, in many cases, they have viewed each other as potential competitors. Guards had reported feeling vulnerable, particularly in confrontational situations. They perceived themselves to be at risk and believed that they were isolated, with no support available if they found themselves in difficulty, even though there were other security guards on duty at neighbouring sites at the time. Many of the security officers possessed potentially useful information about criminal activity or vehicle movements, whilst others were a source of good local knowledge, which could have been of significant benefit to both the Police and the community. None of this information was shared. This lack of a coordinated approach contributed to crime and incident problems because movements and activity by potential offenders were not being detected, or monitored, even 4 within a relatively small geographical area. Consequently, potential offenders were able to move freely around the honeycomb of minor roads with a degree of anonymity. Coordinating these resources would prove to be a significant challenge, but a necessary facet in seeking to provide a long term solution to the Estates crime problems. Achievements of Objective 1 TPI office centrally located on the estate. The Targeted Policing Initiative unit was located centrally on the estate, and this provided both a police presence and a focal point for co-ordination. We believe that this was instrumental in gaining the trust of the businesses, as well as showing a commitment to attaining the end result. As part of the Crime and Disorder Partnership, Wrexham County Borough Council were approached and subsequently provided office accommodation at a reduced rate. The Targeted Policing Initiative office became the main contact point for many enquiries relating to the estate. Businesses wishing to locate to the area were enquiring which units or land were available. Existing businesses contacted the officers on a daily basis, with many diverse enquiries. It soon became clear that there was a need for a permanent office on the estate. The daily contact with businesses also assisted the process of identifying all manner of problems, many of which were community related, but were not necessarily policing issues. Focal point for all businesses – residents. Businesses and other agencies were soon anxious to utilise the expertise of the officers. The office was regarded as the central co-ordination point for local business and other organisations. It became the norm for people from the estate to call at the office and pass on information. Businesses enquired about policing and community safety matters affecting their other sites in the UK. Effective Communication established between businesses – conduit for all enquiries relating to the estate The Business Forum brought together companies who had previously never spoken to each other. Managers started to exchange information about company policies, especially Health and Safety issues, and personnel matters. When one large company announced 200 redundancies over 25% of staff were found jobs on the estate as a direct result of the contacts / links forged through that company being a member of the Business Forum. 5 Objective 2 – Communication Communication needed to be improved, both in live time terms, and in the passing and collation of information. Although a large proportion of companies on the estate employ full time security personnel, an even greater proportion of small to medium companies exist without that facility. It is the latter sized companies that were being targeted by the criminal element, and although many had made individual efforts to reduce opportunities for crime on their premises, the problems had refused to go away. Tackling a common problem together is far more effective than separate individual efforts, and it was felt that if businesses were made aware of trends in criminal activity, they would be able to take preventative action, which they were willing to do with professional guidance and support. It was for this reason that a radio link system was proposed. Such a system would streamline communication and increase the personal safety and operational effectiveness of people who were both directly, and indirectly, involved with security matters at their place of business. The system would benefit the whole community as well as improving lines of communication between residents, the emergency services and the local authority to name but a few. In addition to the radio link, it was decided to disseminate a community newsletter to businesses in an effort to reinforce both the security message, and other relevant information such as company security profiles and notice boards for events. Achievements of Objective 2 Effective Radio Link Scheme established The two officers identified at an early stage that communication throughout the estate needed to be improved. The expertise of North Wales Police Radio Communications Department was obtained. 55 hand held radios were purchased with the base station being donated by North Wales Police. The system operates on UHF, and enables users to pass information about a variety of incidents and day-to-day issues immediately. The base station and aerial are situated at a secure site on the estate, with the radios operating on an open frequency, which allows users to hear both sides of any message that is being broadcast.
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