A Case Study of Khon Kaen, Thailand
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International Journal of Social Science and Humanity, Vol. 5, No. 10, October 2015 Using Co-Design to Express Cultural Values and Create a Graphical Identity: A Case Study of Khon Kaen, Thailand Ratanachote Thienmongkol community in the twentieth/twenty first century has not Abstract—This paper outlines one of the significant design meant a familiarity and consistency with the Sin-Chai processes in my practice based design project. It involved literature. The authors considered that Sin-Chai literature has creating a new design of the public transport map (BRT Khon not been strong enough to provide the key images and Kaen) for Khon Kaen city. Collaborative and participatory identity designs for Khon Kaen city and the new UTS. design concepts are presented in this paper. Both concepts can be used to present the voice of stakeholders within the Further details of this argument are addressed in topic five. community who played a central role in my design process. It This point challenges me, in the role of Khon Kaen people, can be noted that democracy design can be used with the a user, a researcher and a graphic designer, to question “how heuristic concept of graphic designers to reach a design solution. can I research the real “local identity” from the knowledge The human factors that formed the knowledge base of the base of stakeholders in the community (Human Factors)?” community were critical to providing the challenging ideas that and “how can I transform this knowledge into the form of created the identity sets of map symbols on my design prototype (map). The graphic details on the map features display the graphic materials on the BRT transit map?” I believe that the design materials which related to the local ways of life, folk co-design approach can create identity designs in public wisdom, and culture. This design contribution expressed the spaces based on the democratic responsiveness, community cultural values and created a consistency between map readers ownership and respect of culture values. and their background knowledge. The results of my usability test found that graphical materials, which relate to user’s backgrounds, can be used to enhance communication and recognition. II. THE CASE STUDY CONTEXT/CULTURE Khon Kaen province is located in the center of the Index Terms—Co-design, graphic design, community Northeast region in Thailand, better known as the „Isan‟ participation, transit map. region. Khon Kaen province has the fourth largest population of Thai cities, at 1.76 million people, while the CBD contains 250,000 people. Its geographical location and development I. BACKGROUND policies have made Khon Kaen a center of business, In the next few years, Khon Kaen city will reform the education, medical professions, and transport in the region. Urban Transport System (UTS) introducing a new project Local government is the Khon Kaen municipality (or Khon „Bus Rapid Transit‟ (BRT) that will replace the old local Kaen City Council). transport „SongThel‟ (Mini-Bus). This project will affect the Isan culture represents all traditional practices in the Isan areas of Khon Kaen municipality. The project will create region, covering the ways of life in this area [3]. An Isan style radical change by replacing the whole operating system of has a strong identity derived from foods, languages (accents), public transport. This plan has also included research eating, folk arts, customs, amusements and beliefs. Khon regarding new routes, architecture and corporate identity Kaen is one of 19 provinces in the region, which preserves designs, which were created as the design prototypes. These Isan traditionalism. Although the Isan region shares common design artifacts were defined by following the key concepts traditional practices, each province has their own strong folk of „Sin-Chai‟ literature that is the major concept of urban and wisdoms [4]. For example, in „Yasothon‟ province there is a people development policies of the Khon Kaen municipality Fireworks festival; „Ubonratchathani‟ province has the [1]. Beeswax-Candle festival, and „Nong-Khai‟ province has the However, even though Khon Kaen is situated in the areas Long-Boat competition. Meanwhile, Khon Kaen has the Silk of the „Lan Chang‟ empire1 and the Sin-Chai has been a festival. The silk-cloth (Par-Mai) products are world famous traditional literature for the „Mekong River‟ of more than 900 goods, and represent the folk wisdoms in this province (see years, the Khon Kaen community does not have any the examples in Fig. 1) [5]. relationship to the literature in terms of history, geography and the calendar [2]. The learning experience of people in the Manuscript received June 1, 2014; revised August 2, 2014. Ratanachote Thienmongkol is with the New Media Department, Faculty of Informatics Mahasarakham University, 44000, Thailand (e-mail: [email protected]). 1 In 1869-2321BC, the „Lan Chang Empire‟ covered the areas of the Fig. 1. These pictures present the tradition of Khon Kaen folk wisdom, folk Mekong Riverbank across Laos and Northeast Thailand (Isan region), some musical instrument and custom: (left) Silk Cloths, (centre) Khaen and (right) parts of Cambodia and Vietnam; and the bottom areas of the South of China Isan country folk music. [1]. DOI: 10.7763/IJSSH.2015.V5.566 832 International Journal of Social Science and Humanity, Vol. 5, No. 10, October 2015 The Bamboo Mouth Organ (called „Khaen‟) is a key fare systems, and timetables. Lynch [12] argued that the musical instrument for the Isan country-folk music (called changing of the urban transport project would have a „Mor-Lum‟) Hence, different folk wisdom in each province significant impact in modeling the image of cities. Hence the has been built up contribute to local images and identities development of a graphic support system that could be (see Fig. 2). applied to assist people to recognize and use their urban space [13]. The reformation of a public transport system needs to create a new user information system, including a transit map, map handout, graphics on the buses, tickets, graphic material in the stations, bus shelter and bus stop. The Khon Kaen BRT project is not only reforming the operating system, but it will also modify the city image by using the Fig. 2. These pictures depict Khaen as the famous representing symbol in Environmental Graphic Design (EGD) approach. It will Khon Kaen city: (left) a Khaen with the hotel building design, (centre) a become an opportunity to see Khon Kaen city‟s fast Khaen with logo and (c) aKhaen with the city clock tower. transformations and the changing image of the city. III. THE NEW ROLE AND NEW SYSTEM IMPACT WITH THE CITY IMAGE IV. THE EGD EXPERIENCE WITH URBAN TRANSPORT SYSTEM IN THE CITY In 2015 the Southeast of Asia Nations or „ASEAN‟ will associate as the „Asean Economics Community‟ (AEC). The Gibson [14] explained that the EGD is related to an AEC consists of 10 member countries2 in this community organization of the spatial space in urban areas, signage system [6]. Since 1982 Khon Kaen province has been systems, and public design systems of wayfinding promoted by the central government to be one of five major applications for creating an appropriate message to cities in Thailand [7]. This promotion meant Khon Kaen has communicate with people. Cohesive information and a to make adaptations in the logistics and transport hubs in the unifying visual element in a graphic communication system, Isan region, in order to support the aim of „East West for a given location in a built environment, is key to the Economic Corridor‟ (EWEC) of the AEC. systematic development in the EGD spectrum activity [15]. Although Khon Kaen city provides a mini-bus system (20 lines), there is no public transit information to show people how to use it. Even the large transit nodes in Khon Kaen city provide no graphic material of user information guidelines (e.g. wayfinding of minibus with map, timetable, and fare rates). This is evidenced in Fig. 4. The new arrival of the BRT system will not only reform the UTS, but will bring with it the new arrival of the EGD experience in UTS for the city Fig. 3. This map show the location of Khon Kaen province at the center of the and people [16]. Isan region. This area is the heart for distribution of goods to Indo-China. EWEC will consist of double lines of trains and motorways from Burma to Thailand, through Laos and stopping in Vietnam [8]. Fig. 3 shows that Khon Kaen city is located at the center of the Isan region and Indo China areas (Indo-China areas consists of Cambodia, Laos, Thailand and Vietnam [9]). Any goods, cargo or transit passengers need to Fig. 4. These pictures show on overview of challenges in the largest transit nodes in the city: (left) an old information board (without updating) is the be stored and stay in the city before distribution. These concealed by advertising canvas, (center) the Thai language around the reasons prompted Khon Kaen municipality to introduce the minibus is the informal information that every buses for passenger, (right) the new public transport plan (under the name of “Khon Kaen overview of bus stops in the city that is worn out and dirty. BRT”)3. This plan will also support a transit commuter (e.g. people, investors, and tourists) system, and reform their urban transport system. V. THE INFLUENCE OF THE LOCAL POLICY REFLECTS TO THE The BRT project was collaboratively planned between CITY IMAGE Khon Kaen municipality and Khon Kaen University. In the With the new EGD experience, Khon Kaen municipality years 2009-10, the BRT master plan involved: 1) cancellation awakened to the need to define the corporate identity for the of the old mini-bus system and installation of the new BRT; 2) BRT system.