Carrier Cloud Solutions
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2 1. Company Overview 3 2. Products 6 3. Customers 12 4. Geographies 14 5. Management 16 6. Financial Performance 19 3 Company Overview Products Customers Geographies Management Financial Performance 4 • A Mobile VAS pioneer in Emerging Markets with products such as RBT, Music, Infoservices and Personal Cloud Business • Delivers value using white-labeled Managed Services model, with a recurring revenue share business model • Headquartered in Bangalore, India. Founded in 2000, incubated by Infosys • Head Count: Around 1,700 employees • R&D Centers Globally : 6 Company Structure • FY2014 Revenue: $144 million; publicly listed in India • Acquisitions: Voxmobili (2007), Telisma (2008), Dilithium Networks (2010), LiveWire Mobile (2013) • Boston, Cairo, Delhi, Dubai, Johannesburg, Jakarta, Kuala-Lumpur, London, Global Offices Mumbai, Nairobi, Paris, Silicon Valley, Sao Paulo, Seattle, Singapore, Sydney • Offices in 45 countries • 2-4% contribution to Operators’ top-line in large customers Customer Impact • Generating > $1.25 billion for our customers in revenues VAS Pioneer 5 100+ million 9 billion 1,500+ million Unique Users/month Calls handled/month Market Reach 63+ million 35 million 6 million RBT Users/month OnCloud Downloads On Device Portal Downloads 6 Company Overview Products Customers Geographies Management Financial Performance 7 •Ring Back Tones • Voice • Network • Governance Portals, Address Book •Reverse Ringback • Health using & Social Tones • Education Speech Address Book Utilities •Ad-RBT Recognition • Phone Music & RBT Music •Music Platform in local 4 Infotainment Backup (Ringtone / Full- languages Cloud & Speech Cloud • Multi-media track downloads • Infotainmen & Messaging / Video) t (Sports, Sync •Speech Music Jokes, Services Search Religion, • OnCloud •User generated News, etc.) Locker content RBT • OnCloud •M-Radio Secure OnMobile Multimodal Platform Multi-channel: Voice, SMS, Video, USSD, MMS, 2.5/3G – WAP, On-device portal and handset clients; multiple languages Payment Models: Access, Pay-per-use, Subscription, Sachet Payment Modes: Operator bill, Credit, Debit, Cash Cards 8 Telephony Apps SS7, PRI, SIP/RTP Differentiated applications for both corporate and consumer markets OnMobile Mobile Positioning Network Deployment Center Monitoring Multimodal Architecture Architecture station Distributed & scalable Voice, WAP, SMS local languages MMP2500 architecture with no single point sequential/concurrent HTTP/Location APIs of failure MSC T1/E1/J1 C7/PRI/R2 3rd Party Apps Internet Voice Application CIMD/SMPP Firewall WML HTTP Application SMSC LAN X-HTML BSS Application Speech Location Application VoiceXML 2.1, SpeechObjects Radius/DHCP MultiModal MRCP for ASR/TTS integration Application Billing System SLM /Grammar based ASR GGSN WAP 1x SGSN OSS Speaker-independent, hotwork Gateway recognition speaker identification Local language models Management systems SMS/WAP Payment Content management data warehousing personalization Portal management system Models: Premium access, (Collab-filter) 247 NOC subscription, transaction etc., Local language support Customer care reporting Mechanisms: Prepaid/Post-paid Hosted infrastructure credit card, direct debit SMSC: SMPP, CIMD Cash card High entry barrier + High switching costs 9 2000-2004 2005-2006 2007-2009 2010 – 2011 2012-2014 ● Platform – Voice ● Support for more ● Try & Buy ● Karaophone ● OnCloud Locker portal 1.0 (English) languages ● ● Customer Lifecyle ● OnCloud Secure M-Search (Voice & ● 10 Indian languages SMS) Management ● Ring tones ● OnMobile ● Live Audio ● M-Radio ● Zero Balance Developer Network ● Karaoke streaming Missed Call ● RBT: Press* to copy ● Cell Broadcast ● Ticketing (Railways, ● Anti Theft ● Dynamic Voice Mail ● ● Music Download Movies) SMS/USSD ● Social RBT service ● ● Infotainment ● CheckMate AdRBT ● Converged VAS ● ● Indian Languages ● Pricing innovations: Reverse RBT ● Help Me on Mobile Model (3 languages) Subscription, Not ● Business Enough Funds Intelligence ● Digital Football ● Ring back tones ● M-Commerce: ● Mobile Kunji ● Contests Shopping Mall, I-Pay, Bill Payment ● Multimodal Support including SMS, WAP ● Multi-language WAP 10 • Best RBT managed service provider o Have 50 RBT customers on managed services across 35 countries o Already managing 63 million+ subscribers on RBT across customers • Technology Leadership o Track Record on Innovation . Search & Discovery (* Star to Copy, I-Call-I, Msearch) Pricing Innovations (Pay-per- Use, Sachets), Cross-Operator features o Integration Expertise with large number of Network Elements, Billing Systems o Framework-based Open Architecture for faster Innovation • Unmatched RBT Replacement experience o Maximum number of RBT replacements by any company o Replaced all the major RBT vendors and across the world o Handled large concurrent deployments across Africa and LATAM 11 Media & Content TV, Radio, Publishing Music, Movies, Video, Print… Enterprises Internet Mobile Services Enterprises and Portals, E-Commerce Governments Verticals, P2P, UGC Mobile Handset Manufacturers, NEPs, Operators, MVNOs 12 Company Overview Products Customers Geographies Management Financial Performance 13 92 Customers 14 Company Overview Products Customers Geographies Management Financial Performance 15 Finland Canada UK Poland 59+ Netherlands Germany Belgium Countries France Romania Italy USA Spain Turkey South Korea Cyprus Pakistan China Egypt Qatar Bangladesh Mexico UAE India Taiwan Mali Niger Saudi Thailand Guatemala Nicaragua Senegal Arabia El Salvador Burkina Faso Nigeria Costa Rica Panama Sierra Leone Malaysia Colombia Ghana Uganda Venezuela Rwanda Sri Lanka Singapore Ecuador Kenya Indonesia 92 Tanzania Brazil Customers Peru Angola Malawi Zambia Madagascar Australia Chile Uruguay South Africa Argentina 16 Company Overview Products Customers Geographies Management Financial Performance 17 Name Background H. H. Haight • MBA, Harvard Business School and Bachelor of Science, University of California, Berkeley Executive Chairman • Over 20 years of experience in the leadership and growth of various enterprise companies • Previously served as MD in Advent International Corp and CEO in Argo Global Capital, LLC Rajiv Pancholy • Has degrees from McGill University, Montreal and Indian Institute of Technology (IIT), Delhi Chief Executive Officer • Over 30 years of experience in the telecommunications industry and Managing • Founder, TTP Media and previously served as CEO and Chairman, TenXc Wireless; President and CEO, Mitec Director Telecom and President and COO, Microcell Connexions Sanjay Bhambri • MBA from FMS, MS University Chief Commercial • Over 18 years of strong experience in industries like IT, Satellite Services, Travel, Telecom, VAS and Energy Officer utilities • Was previously Senior Vice President, Infratsructure Solutions at Enzen Global Solutions Florent Stroppa • MS, Telecom and Network Architecture, Telecom Paris Tech University Senior Vice President, • Over 13 years of experience in product management, software engineering, business development and user Products experience • Has also worked with Vodafone as Senior Manager, Communication Services and co-founded Wstadium Christy George • Bachelor of Technology degree from Indian Institute of Technology (IIT), Mumbai Senior Vice President, • Previously worked at Infosys Technologies and various other companies for more than 8 years Technology Praveen Kumar • Chartered Accountant Vice President, Finance • Over 13 years of experience in financial accounting and reporting, revenue assurance, systems implementation, partnering with business on strategic initiatives, treasury management, taxation and investor relations • Was previously with Hewlett Packard, MetLife India, GE Capital and A F Ferguson 18 Name Background H. H. Haight • MBA, Harvard Business School and Bachelor of Science, University of California, Berkeley Executive Chairman • Over 20 years of experience in the leadership and growth of various enterprise companies • Previously served as MD in Advent International Corp and CEO in Argo Global Capital, LLC Rajiv Pancholy • Has degrees from McGill University, Montreal and Indian Institute of Technology (IIT), Delhi Chief Executive • Over 30 years of experience in the telecommunications industry Officer and Managing • Founder, TTP Media and previously served as CEO and Chairman, TenXc Wireless; President and CEO, Mitec Director Telecom and President and COO, Microcell Connexions François-Charles • BAA in Finance and Marketing from HEC Montreal Sirois • President and Chief Executive Officer of Telesystem and OnMobile Systems Additional Director • Over 15 years of experience in corporate mergers, acquisitions and financing • Founded Microcell i5, Masq and Up2 technologies and serves on the boards of Telesystem, Zone3, Stingray Digital Group and iPerceptions Naresh Malhotra • Qualified as a Chartered Accountant in 1970, trained with Price Waterhouse Independent Director • Over 35 years of experience in India and overseas in various companies • Previously served as founding partner and managing director of corporate finance in KPMG in India • On board of Blue Star Infotech, Royal Orchid Hotels, Amalgamated Bean Coffee Trading Company (Coffee Day) Harit Nagpal • BE, Punjab University and Management degree from FMS, Delhi Independent Director • Currently the CEO and MD at Tata Sky and was previously with the Vodafone Essar • Over 25 years of experience in Telecom and consumer marketing positions both in India and overseas Rajiv Khaitan • LLB, University of Calcutta