HP Indigo Customer Note

Wanna Cry Ransomware Affected products All HP Indigo presses and DFEs Applicable to This customer note is applicable to Level 1 Operators and above. Background In the last few days, a new ransomware (Wanna Cry, WannaCrypt, WCry, WCrypt) has attacked and encrypted thousands of computers worldwide. has released a security update to prevent operating systems from being infected. The update also covers Windows operating systems that are no longer supported by HP Indigo (XP, Vista, 2003). The security updates have been qualified and released for all presses and DFEs as follows:

Operating System Deployment method

Supported operating systems: Released to presses and DFEs via Microsoft updates mechanism

Windows 7, Windows 2008 R2, 2012

Unsupported operating systems: Implemented via Hot Fix through HP Radar

XP SP3, Vista, 2003

ESKO with Windows 2003 Remotely by local service teams

Instructions For presses and DFEs with supported operating systems, install the update from Windows Control Panel>System and Security>Windows Update.

Customer note: 2118 – 17 May 2017 Wanna Cry Ransomware 1 For unsupported operating systems, the Hot Fix will be updated automatically via HP Radar. Notes Customers with Windows XP SP2 must upgrade to SP3 to enable the Hot Fix installation. Refer to CN-2040 - Windows XP Service Pack 3, for additional information.

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2 HP Indigo Customer Note Customer note: 2118 – 17 May 2017