HP Indigo Customer Note Wanna Cry Ransomware Affected products All HP Indigo presses and DFEs Applicable to This customer note is applicable to Level 1 Operators and above. Background In the last few days, a new ransomware (Wanna Cry, WannaCrypt, WCry, WCrypt) has attacked and encrypted thousands of computers worldwide. Microsoft has released a security update to prevent operating systems from being infected. The update also covers Windows operating systems that are no longer supported by HP Indigo (XP, Vista, 2003). The security updates have been qualified and released for all presses and DFEs as follows: Operating System Deployment method Supported operating systems: Released to presses and DFEs via Microsoft updates mechanism Windows 7, Windows Server 2008 R2, Windows Server 2012 Unsupported operating systems: Implemented via Hot Fix through HP Radar XP SP3, Vista, 2003 ESKO with Windows 2003 Remotely by local service teams Instructions For presses and DFEs with supported operating systems, install the update from Windows Control Panel>System and Security>Windows Update. Customer note: 2118 – 17 May 2017 Wanna Cry Ransomware 1 For unsupported operating systems, the Hot Fix will be updated automatically via HP Radar. Notes Customers with Windows XP SP2 must upgrade to SP3 to enable the Hot Fix installation. Refer to CN-2040 - Windows XP Service Pack 3, for additional information. © Copyright 2017 HP Development Company, L.P. Reproduction, adaptation, or translation without prior permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Published in Israel 2 HP Indigo Customer Note Customer note: 2118 – 17 May 2017.