U.K. and Republic of Ireland Operations Bulletin No. 1, 5 January 2011 ©2011 Mastercard Production Review—Due for More Information Members with Questions May Contact

U.K. and Republic of Ireland Operations

Bulletin No., 1 • 5 January 2011

Solo Decommissioning—Supplement on Chargeback Handling and Other “6767” BINs Nigel Turner, Head of Market Relationships Suggested routing: Operations Contact, Principal Contact, Rules Contact, Technical Contact

Topic(s): Chargebacks, Rules/Standards The information in this bulletin applies to Maestro and Solo transactions.

Applies to: � Issuers � Acquirers � Processors

� Maestro

Summary: This bulletin supplements that issued in October 2010 on Solo Decommissioning, and covers: - Handling of Solo chargebacks prior to and following 31 March 2011 - Other “6767” BINs that must be treated as UK Maestro after Alignment (scheduled for 13 May 2011) Action Indicator: M Mandate A Attention warranted

Effective Date: 1 April 2011

Solo Chargeback Procedures

Further information regarding Solo chargeback procedures prior to and following the closure of the Solo scheme are provided below.

Up to and including the public notification date of the closure of the Solo Scheme on 31 March 2011, chargebacks will be treated as at present (manually, in accordance with the Solo Rules and settled as at present).

©2011 MasterCard Production Review—Due From 1 April 2011, all Solo chargebacks will also be handled manually as at present; however, the existing Solo Rules for chargebacks (Section 11.1 of those rules only) will remain available for a period of 120 days, after which they will be discontinued. All chargeback reason codes will be retained for this period.

NOTE All other Solo rules will be discontinued as of 31 March 2011.

Other BINs in the Range “6767xx”

All BINs in the range “6767” will cease to be available for Solo transaction processing after 31 March 2011.

However, there are two BINs in the 6767xx range that have been issued for UK Maestro prepaid cards. These BINS are: • 676770 – Issued for Clydesdale Bank • 676774 – Issued for Clydesdale Bank

Acquirers must ensure that their merchants do not delete these BINs from merchant terminals after 31 March 2011 but continue to process these as UK Domestic Maestro (UKDM) transactions until Maestro Alignment (13 May 2011) and thereafter to process these under the post-alignment standard UK Maestro rules.

Rule Amendments – Only for Solo Cards The following section will be retained in the Solo Rules (June 2007) after 31 March 2011 for 120 days.

Solo Rules Chapter 11—Exception Item Processing 11.1—Overview Please refer to the Maestro Global Rules document, UK chapter 19A, Section 11, for the rules and procedures for processing exception items, such as chargebacks. Any differences applicable to processing Solo chargebacks are included at this location.

Solo Decommissioning—Supplement on Chargeback Handling and Other “6767” BINs 2 U.K. and Republic of Ireland Operations Bulletin No. 1, 5 January 2011 ©2011 MasterCard Production Review—Due For More Information Members with questions may contact:

Customer Operations Services

Phone: 32-2-352-5403 Fax: 32-2-352-5949

E-mail: css@mastercard.com

Trademarks Trademark notices and registration symbols used in this bulletin reflect the registration status of MasterCard trademarks in the United States. Please consult with the Customer Operations Services team or the MasterCard Law Department for the registration status of particular product, program, or service names outside the United States. All third-party product and service names are trademarks of their respective owners.

Routing MasterCard frequently recommends that persons having certain responsibilities read certain articles. Each member is responsible for ensuring that it remains in compliance with MasterCard Standards at all times. Thus, it is the responsibility of each member to determine who within its organization is afforded access to MasterCard information.

Revisions In the event of a conflict between this document and a subsequently published edition, the subsequently published edition shall have precedence.

Proprietary Rights The information contained in this document is proprietary and confidential to MasterCard International Incorporated, one or more of its affiliated entities (collectively “MasterCard”), or both. This material may not be duplicated, published, or disclosed, in whole or in part, without the prior written permission of MasterCard.