CIVITAS Insight 12
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Removing Barriers to Public Transport Fare Integration in Poland
Public Disclosure Authorized Removing Barriers to Public Transport Fare Integration in Public Disclosure Authorized Poland: Key Directions of Change Public Disclosure Authorized Public Disclosure Authorized ©2016 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org Cover photo: Artur Malinowski/Flickr/2016 under a Creative Commons Attribution License. This report was prepared by the staff of the International Bank for Reconstruction and Development / The World Bank. The findings, interpretations, and conclusions expressed in it do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Acronyms and Abbreviations EC European Commission EEC European Economic Community EMV Europay, Mastercard, and Visa EU European Union FUA Functional Urban Area GOM Gdańsk Metropolitan Area KZK GOP Public Transport Municipal Association for the Upper Silesia Industrial Area MZKZG Metropolitan Association for Public Transport in the Gulf of Gdańsk PLN Polish Zloty PR Przewozy Regionalne, Regional Railway Company PSO Public Service Obligation PTA Public Transport Authority -
National Railcard International Survey Commissioned from the Railway Consultancy Ltd by Railfuture
PROMOTING BRITAIN’S RAILWAY FOR PASSENGERS AND FREIGHT www.railfuture.org.uk www.railfuturewales.org.uk www.railfuturescotland.org.uk National Railcard International Survey Commissioned from The Railway Consultancy Ltd by Railfuture Produced for Railfuture – Promoting Britain’s Railway for Passengers and Freight www.railfuture.org.uk [email protected] National Railcard International Survey July 2003 Contents Page 1 Introduction 3 2 National Railcard in the UK 4 3 Difficulties in International Comparisons 7 4 Switzerland: The Half-Fare Card 9 5 Germany: The BahnCard 13 6 Austria: The Vorteilscard 18 7 The Netherlands: The Voordeluren-kaart 22 8 Other National Railcards in Europe 26 9 Comparative Results 28 10 Final Conclusions 35 Annex A – Data Sources and Acknowledgments 37 References 39 The Railway Consultancy Ltd. 1st Floor South Tower, Crystal Palace Station, London, SE19 2AZ. Tel: 020-8676-0395 Fax: 020-8778-7439 E-Mail: [email protected] Document control initials date Written D Medrisch, S-J Schrader, T Van Ark 25/06/2003 Checked N G Harris 25/06/2003 Revised D Medrisch 05/07/2003 Checked N G Harris 11/07/2003 Authorised N G Harris 11/07/2003 Produced for Railfuture – Promoting Britain’s Railway for Passengers and Freight www.railfuture.org.uk [email protected] 2 1 Introduction 1.1 Recent research has shown that many British people find the cost of rail travel a barrier for this mode of transport. Dissatisfaction has been expressed, both with regards to the general level of fares, and to the complexity of discounts to rail travel, where there are any. -
Study on Electronic Ticketing in Public Transport FINAL REPORT
Study on electronic ticketing in public transport FINAL REPORT Prepared by: Mohamed Mezghani May 2008 Contents Page OBJECTIVE AND SCOPE OF THE STUDY .................................................... 3 PUBLIC TRANSPORT PRICING AND (E-)TICKETING CONCEPTS ............... 5 1. Public transport pricing ......................................................................... 4 2. Public transport ticketing ....................................................................... 7 3. Electronic ticketing in public transport ..................................................... 8 ANALYSIS OF (e)-TICKETING SCHEMES IN PUBLIC TRANSPORT NETWORKS ........................................................................ 12 1. Collected information and references .................................................... 12 2. Description of pricing and ticketing in selected cities ............................... 12 3. Main issues to be addressed when developing e-ticketing ........................ 25 3.1 Fares .......................................................................................... 25 3.1.1 The responsibility for setting fares ......................................... 25 3.1.2 Fare structure ..................................................................... 25 3.1.3 Passenger-based discrimination ............................................. 27 3.2 Ticketing ..................................................................................... 27 3.2.1 Ticketing spectrum ............................................................. -
Study on the Prices and Quality of Rail Passenger Services
Study on the prices and European Commission quality of rail passenger Directorate General for Mobility and Transport services Final Report Our ref: 22870601 April 2016 Client ref: MOVE/B2/2015-126 Prepared by Steer Davies Gleave Study on the prices and European Commission quality of rail passenger Directorate General for Mobility and Transport services Final Report Our ref: 22870601 April 2016 Client ref: MOVE/B2/2015-126 Prepared by: Prepared for: Steer Davies Gleave European Commission Directorate 28-32 Upper Ground General for Mobility and Transport London SE1 9PD Directorate-General for Mobility and Transport, MOVE B2 Rue de Mot 28 B-1040, Brussels Belgium +44 20 7910 5000 www.steerdaviesgleave.com Steer Davies Gleave has prepared this material for European Commission, Directorate General for Mobility and Transport. The copyright of all the material belongs to the EU in accordance with article I.9 the public service contract between the European Commission (Directorate General for Mobility and Transport) and Steer Davies Gleave. Nevertheless, the information and views set out in this report are those of the author(s) and do not necessarily reflect the official opinion of the Commission. The Commission does not guarantee the accuracy of the data included in this study. Steer Davies Gleave has prepared this material using professional practices and procedures using information available to it at the time and as such any new information could alter the validity of the results and conclusions made. Steer Davies Gleave, the Commission or any person acting on the Commission’s behalf may not be held responsible for the use which may be made of the information contained therein. -
Your New Travel Companion
Your new Create an travel companion HSL account Turn the page, grab your card and enjoy your 1. Go to hsl.fi/account journeys. To make the most of your card, 2. Create an HSL account by create an HSL account. entering your email address 3. You’re ready to go If you already have an HSL account, log in and check your information. In the future, the HSL account will allow you to top up your card online and provide access to other useful services. HSL Customer Service Tel. 09 4766 4000 Mon-Fri 7am-7pm Sat-Sun 9am-5pm hsl.fi hsl.fi/en/tickets-and-fares/sales-points General Travel Conditions Helsinki Region Transport 13.8.2018 Your new Create an travel companion HSL account Turn the page, grab your card and enjoy your 1. Go to hsl.fi/account journeys. To make the most of your card, 2. Create an HSL account by create an HSL account. entering your email address 3. You’re ready to go If you already have an HSL account, log in and check your information. In the future, the HSL account will allow you to top up your card online and provide access to other useful services. HSL Customer Service Tel. 09 4766 4000 Mon-Fri 7am-7pm Sat-Sun 9am-5pm hsl.fi hsl.fi/en/tickets-and-fares/sales-points General Travel Conditions Helsinki Region Transport 13.8.2018 Win! All those who create an HSL account and check their information, are entered into a prize draw for HSL gift vouchers. -
Conditions of Carriage & Fare Conditions Of
Conditions of Carriage & Fare Conditions of Regionalverkehre Start Deutschland GmbH Start Unterelbe - hereafter referred to as Start Unterelbe – effective as of 06.11.2020 1 Content I. Conditions of Transport of Start Unterelbe 1. Scope of Application 2. Rights and Obligations 3. Exclusion from Carriage 4. Travelling with Items and Animals 5. Travelling with Bicycles and Mobility Devices/Wheelchairs 6. Lost Property 7. Liability in the Event of Cancellation, Delay and Missed connections 8. Additional Services 9. Video Surveillance 10. Privacy 11. Statute of Limitation 12. Jurisdiction 13. Liability II. Start Unterelbe Fare Conditions 1. General Fare Conditions 1.1 Scope of Application 1.2 Tickets 1.3 Carriage Fee 1.4 Free Carriage 1.5 Increased Fee (EBE) 1.6 Regular Fare 2 1.7 Children 1.8 BahnCard Discount 1.9 Group Tickets 1.10 Carriage Class 1.11 Single and Return Tickets 1.12 Season Tickets 2. Special Fare Conditions 2.1 National Semester Ticket Niedersachsen for Students 2.2 Reservation 3. Tariff Special Offers 3.1 Terms of Use for the Season Ticket Transition Tariff Start Unterelbe – HVV (ÜTSt) (Hamburg Public Transport Association/Transition Fare) 3.2 Conditions of Use for the Combination Tariff combined fare Start Unterelbe - regiomaris 4. Passenger Rights in Regional Rail Transport 4.1 Scope of Application 4.2 Contract of Carriage 4.3 Travelling with Different Means of Transportation 4.4 Determination of an Expected Delay and Connections 4.5 Onward Travel with Delays and Alternative Trains 4.6 Principles for Refunds and Compensation in the Event of Delay 4.7 Refund in Case of Cancellation, Delay or Missed Connections 4.8 Fare compensation in Case of Cancellation, Delay or Missed Connections 4.9 Assistance in Case of Cancellation, Delay or Missed Connections 3 4.10 Passengers with Disabilities and Reduced Mobility 4.11 Carriage of Luggage 4.12 Complaints, Procedures for Enforcement of Claims 4.13 Arbitration and National Enforcement Bodies III. -
Analysis of Responses to the Survey on Smart Travel Analysis of Responses to the Survey on Smart Travel Transport Scotland
transport.gov.scot Analysis of Responses to the Survey on Smart Travel Analysis of Responses to the Survey on Smart Travel Transport Scotland Contents Executive summary ..................................................................................................... 3 Findings ................................................................................................................... 4 1 Introduction ........................................................................................................... 7 Background .............................................................................................................. 7 2 Profile of respondents ........................................................................................... 8 3 Transport mode and season ticket use ............................................................... 10 4. Smartcards ......................................................................................................... 15 Perceived benefits of Smartcards .......................................................................... 15 Use of Smartcards – non-concessionary cards ..................................................... 17 Use of Smartcards – concessionary cards............................................................. 19 Reasons given as to why Smartcards aren’t used more often ............................... 20 Suggestions for improvements .............................................................................. 22 5. Conclusion ......................................................................................................... -
Fare and Ticketing Systems in Europe 1
Fare and Ticketing Systems in Europe 1 Fare and Ticketing Systems in Europe 2 YTV Helsinki Metropolitan Area Council, Opastinsilta 6 A 00520 Helsinki, Finland tel. exch. +3589 15 611 fax +3589 1561 369 http://www.ytv.fi Further information: Pirkko Lento, tel. +3589 1561 637 [email protected] Cover picture: WSP Finland Helsinki 2008 3 Introduction The Helsinki Metropolitan Area Council’s travel card system will be replaced by 2014. In conjunc- tion with this work the need to renew the fare and ticketing system will be evaluated. A preliminary study on renewing the fare and ticketing system was completed in October 2006. To complement the preliminary study, this follow-up study consists of an overview of the fare and ticketing systems used in other, mostly European, cities. The eleven European cities chosen for this study were Barcelona, Amsterdam, Zürich, Stuttgart, Vienna, Manchester and London as well as the Nordic cities of Stockholm, Malmö, Gothenburg, Oslo and Copenhagen. Of these cities Vienna, Barcelona, Stockholm, Oslo and Copenhagen are so called BEST cities, which monitor the quality of their respective public transport systems in co- operation. In addition to the European cities, Singapore was also included in the study as it uses a distance based fare system for both bus and rail transport. The structure and characteristics of the fare and ticketing system of each city was studied. The report is divided into chapters for each city. Every chapter begins with basic information con- cerning the city such as the number of inhabitants, surface area and population density. The cur- rently used fare and ticketing systems are described to the same extent as they are explained to ordinary passengers on the Internet pages of, for example, the parties responsible for providing transport services.