Air Arabia Offer – Terms and Conditions

1. The booking and issuance of Air Arabia airline tickets for the Special Offer will be handled out of DNATA Head Office, Dnata Travel Centre, Sheikh Zayed Road, Dubai – UAE or any other branches (to be mentioned). The Cardholder shall present the original Emirates NBD Letter at the DNATA outlet for redemption and booking of a ticket. The Emirates NBD Letter cannot be used for bookings made online. 2. The Special Offer is only valid for booking and travel within one year from the end of the campaign period and only for air travel to the named destination: Nairobi (NBO), Mumbai (BOM), Delhi (DEL), Istanbul (SAW), Kathmandu (KTM), Colombo (CMB), and GCC except Jeddah (JED) & Medina (MED). 3. Cardholders shall make their bookings a minimum of (ten) 10 days prior to the proposed date of travel. 4. A fare of AED 10 and all government, airport taxes, surcharges and fees will need to be paid by the Cardholder during the time of issuance of the ticket. 5. Part redemption of the Emirates NBD Letter is not allowed and the Emirates NBD Letter cannot be exchanged for cash. 6. The offer is only applicable only on direct flights originating from Air Arabia’s Sharjah Hub, Sharjah International Airport (Sharjah). 7. The blackout dates as applicable on these Air Arabia destinations will be provided by the airline, these dates are subject to change. 8. Air Arabia reserves the right to restrict seat availability on peak times and certain flights in exceptional cases. 9. In the event of cancellation of the flight, existing DNATA policies and Air Arabia terms and conditions will apply. 10. The Cardholder may use the Special Offer to purchase tickets for an immediate family member (Immediate family means their Father, Mother, Spouse, Brother, Sister, Son or Daughter) upon giving an undertaking and proof of relationship for the same. 11. All tickets once issued under this promotion will be non-refundable, non-changeable and cannot be re-routed.