08/09

about our sustainability report Grupo Portucel Soporcel Mitrena – Apartado 55 2901-861 Setúbal – www.portucelsoporcel.com

Development and Coordination Sustainability Committee Forest and Environment Advisory to the Board Corporate Image and Communication Department

Publication Characteristics Inside pages were printed on 120 g/m2 Inaset Premium Offset and cover on 350 g/m2 Soporset Premium Offset both with FSC certification.

Certification

Consults Deloitte & Associados SROC, S.A.

Acknowledgment We would like to thank our employees for having taken part in the photographs that illustrate the Company’s Sustainability Report

The electronic version of Sustainability Report 08/09 is available at the Company’s website www.portucelsoporcel.com

Images Group’s Image Bank Slides & Bites Paulo Oliveira (Pages. 7, 10, 14, 25, 37, 39, 51, 54, 57, 61, 63, 69, 70, 73, 74, 116) Joaquim Pedro Ferreira ( 33)

Design and Production P-06 Atelier

Graphic Lidergraf

Free translation of a report originally issued in Portuguese. In the event of discrepancies, the Portuguese language version prevails.

08/09

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Contents

1. About this Report 6 2. Messages from the board 12 3. 2008/2009 Highlights 18 4. About the Portucel Soporcel group 24 5. About our Management 32 6. About our Stakeholders 50 7. Forestry 56 8. About the Process 76 9. About the Market 94 10. About our People and Community 106 11. Annexes 118 About this Report 5

Sustainability Report 08/09 6 eport R this bout A 1. A bo u t h is R 6 eport www.portucelsoporcel.com. at website corporate group’s Soporcel Portucel from available 2009, and 2008 for Reports Governance Corporate and Reports Annual the consulting by complemented be may report this in contained information the All S.A. SROC, &Associados, Deloitte auditors, our by confirmed duly A+, as of score acompliance achieved history Group’s the in time first the for and guidelines (G3) Initiative Reporting Global the with line in Report Sustainability its prepares group Soporcel Portucel The performance. social and environmental economic, our of terms in especially years, two last the over faced opportunities and challenges the of parties interested other and stakeholders our all inform to up drawn been has Report 2008/2009 The group. Soporcel Portucel the by published Report Sustainability bi-annual third the is This

F o ld here. Backward.

Sustainability Report 08/09 8 The report covers all Group companies, listed below by business area: business by below listed companies, Group all covers report The SPCG Soporgen PSCE Enerpulp E Soporcel Portucel Future the About P H Empremédia Ema21 Arboser S R R nergy ervices ulp and P and ulp esearch and Development and esearch z ai eadbox aper P aper roduction of a survey, conducted mostly face-to-face or by by or face-to-face mostly conducted asurvey, of part as consulted were that groups stakeholder priority of representatives of apanel by supported was document, technical and detailed amore second the and overview an providing one documents, two into report the organize to decision The report. afuller seeking those of needs information the meet to designed data, technical detailed, of arange with summary, the in provided information the complements part second This SA. SROC, &Associados, Deloitte from report verification the includes also and (GRI), Initiative Reporting Global the of requirements the with complies which report, atechnical is part second The stakeholders. our all for language non-technical in period, two-year the over faced issues sustainability main the of overview brief a offering summary executive an is which of first the parts, distinct two into divided is report This Portucel International Trading International Portucel Italia Soporcel Portucel N Soporcel International Soporcel Portucel Portucel Soporcel U Soporcel Portucel France Soporcel Portucel España Soporcel Portucel &Marketing Sales Soporcel Portucel Z Sp. Poland Soporcel Portucel Austria Soporcel Portucel Deutschland Soporcel Portucel N du Afrique Soporcel Portucel 2000 Soporcel P Atlântico do Bosques Moçambique Portucel Brasil Florestal Portucel Florestal Portucel Enerforest Forest Atlantic Florestal Aliança A ulp and P and ulp gro-Forestry aper Marketing aper orth America orth nited K nited ingdom .O.O. ord conference call conference group have been identified as follows: as identified been have group Soporcel Portucel the in reporting and management sustainability to relevance of issues main The report. this up drawing and issues material assessing for needed data obtain to as well as improvements, for suggestions to listen to and management sustainability Group’s the of to thankallthosewho contributed. with thesuccessof consultationprocessandtakes thisopportunity priority by theGroup(seepage51). The Groupis nonethelesssatisfied which includedrepresentatives ofallstakeholder groupsidentifiedasa 1 Itwasnotpossibletoobtainresponsesfrom alltheagentsconsulted, 1 , in order to gauge the perception perception the gauge to order , in equal importance. equal assigned being group each groups, stakeholder different the for average the then and group, same the from stakeholders by given score average the calculating by group stakeholder each to importance of issues the at arrived we survey, the to responding representative 3. 1. companies. peer from reports nine in considered topics of analysis and documentation, internal Group’s the from drawn aspects, relevant potentially assigned by the stakeholders (35%) and that indicated by senior management of the entire entire the of management senior by indicated that and (35%) stakeholders the by assigned classification Identification and definition of a list of list ofa definition and Identification Starting with the hierarchy indicated by each each by indicated hierarchy the with Starting The important issues to be considered in drawing up this Report were determined by weighting the the weighting by determined were Report this up drawing in considered be to issues important The Portucel Soporcel group (65%). (65%). group Soporcel Portucel to the Portucel Soporcel group Soporcel Portucel the to Issues of importance importance of Issues issues, in the light of Group strategy. strategy. Group of light the in issues, sustainability of hierarchy own its identified group Soporcel Portucel the of management senior the representing Committee, sustainability issues in order of importance. importance. of order in issues sustainability rank to invited were who stakeholders, 4. 2. At the same time, the Sustainability Sustainability the time, same At the Consultation of internal and external external and internal of Consultation

About this Report 9 Sustainability Report 08/09 10 importance: of order resulting the in below indicated report, its centred has group Soporcel Portucel the which on issues sustainability of alist generated process This individuals: following the contact please us, to put to questions any have or information further any need you If www.portucelsoporcel.com at website, our on questionnaire Y contribution. your receive to delighted be would and report, this for questionnaire afeedback designed We have reporting. and management sustainability Group’s the improving Y think you Tell what us symbol the with them highlighting innovation, of subject the to related are feel we which initiatives of anumber to attention draw to sought H issue. this on chapter aspecial include to not decided was it innovation, of questions to attaches Group the which importance the Despite issues. related the to prominence special give to Y the is 2010 As The importanceofvirginfibreinmaintainingthepaperproductioncycle Incentives forindigenousforestry Ongoing improvement ofproductandservicequality Innovation initiatives Measures topromoteethicalconductandcombatfraud andcorruption Construction ofthenew mill Preservation ofbiodiversity The importanceofthe Workforce inimplementingthesustainabilitystrategy Forest certificationandrelatedissuesinthe Portuguese forestrysector Commitment torenewable energyandefficiencymeasures Improved relationswithexternal stakeholders Forestry management Optimization ofproductionprocesses Atmospheric emissionsandclimatechange Issue our opinion can make a valuable contribution to to contribution avaluable make can opinion our ear of Biodiversity, the Portucel Soporcel group is pleased pleased is group Soporcel Portucel the Biodiversity, of ear . ou can find the the find can ou e-mail: [email protected] e-mail: 165 709 265 |Fax: 003 709 Telf: 265 A [email protected] e-mail: 110 709 265 |Fax: 051 709 Telf: 265 S Manuel João [email protected] e-mail: 738 184 213 |Fax: 737 Telf: 184 213 Mata Gil Manuel na Nery na owever, we have have we owever, . 103, 104 111 37, 38,98-101 24, 77 43 21, 78 66-73 107-110 64, 65 77, 78 51-53 57-63 18-22, 44,45 80, 81 Page oares

Sustainability Report 08/09 12 d boar the m ro f S e g Messa 2. M 2. t from essages h 12 e board

F o ld here. Backward. sophisticated industrial plant. Controlled and and Controlled plant. industrial sophisticated and anew in invested We have forests. our of management for standards higher ever set We have do: to sought has group Soporcel Portucel the what is This future. the for forests plant to all above and processes, and products quality high with terms, competitive on quantities large produce to need we 2050, in million thousand nine of population aglobal towards move we As materials. raw its supplies which forest the of and industry the around revolve careers and lives whose stakeholders and communities the of operate, we which in ecosystems the of sustainability the guaranteeing and conditions environmentally-friendly increasingly under standards, higher to more, produce to challenge: exciting an face particular in industry paper the and general in industry products forestry the boom, apopulation experiencing aworld In O ur R ur ole in S ociety external audit. external an to time first the for subject and guidelines GRI the with line in organized Report, Sustainability this in reflected find will you stance the is This future. the to forward looking whilst present, the in success achieve to We seek valorization. biodiversity in and services ecosystems of markets in prices, carbon in interests our consolidated have we , for biomass and fibre wood, for worldwide demand growing the of sight losing Without attitude. responsible asocially and environment the for respect showing forests, productive more and healthier of planting the encouraged and planted both and saplings of number the increased and quality the improved have We effluents. of discharge the reduced

MessageS from the board 13 Sustainability Report 08/09 14 to tell who needs who most. who needs who tell to difficult is it and other each need both governments: with equality real of aposition in particular) in industry manufacturing (and world business the places This original. or new is which promise or offer to little has often reality in which leadership, political fresh for searching are societies Modern today. experienced dysfunctions social and economic the with uncertainty, of times –at about is this all what is –which sustainable be to possible perfectly is it that We believe acceptable. socially and responsible ecologically viable, economically remain to is aim Our policy. sustainability our for rationale and background the out sets report This Chairman of the Board of Directors of Board the of Chairman P strategy. this of success the of judges the be will general in society and clients shareholders, Our direction. this in steps determined both are expansion international Group’s the for plans and report, this in prominently features which Setúbal, in mill paper new The general. in stakeholders and shareholders its to responsibilities its of sight losing without authorities, the and general in society of interests the consolidate to seeks which ethics business of acode to committed is group Soporcel Portucel The dates. target and aims realistic with sustainability, for agenda an with politicians present can world business the that mean countries developing for support and crisis energy the of resolution the change, climate against fight the growth, economic achieving of urgency the jobs, create to need the which in history, contemporary in moment unique almost an is This edro Queiroz P Queiroz edro ereira export at Portuguese ports. Portuguese at export for handled cargo conventional and containerized total of 10% and exports Portuguese total of 3% for accounting countries, hundred one to value, added national of coefficient ahigh with euros, million thousand one approximately valuing goods exported group Soporcel Portucel the 2009, In sectors. economic other across cuts it which in way unique the to due economy, the on effect knock-on respective the and society, Portuguese the by made contribution enormous the of awareness public of alack is There premises. industrial its surrounding communities the in programmes responsibility social its in and value added national of level ahigh and employment generate which projects investment its in environment, the with interacts Group the which in way the in seen be can and model, business group’s Soporcel Portucel the of heart the at lies Sustainability A bout our R our bout ole cluster to to cluster Development, with the following main aims: aims: main following the with Development, and Research in basis ongoing an on We invest training programmes, free of charge, to groups groups to charge, of free programmes, training offering by conferences, and seminars organizing by management, forestry in practice best of knowledge transferring in engaged actively We are certification. forestry for schemes international two these under certified forests Portuguese total the of respectively 59% and 49% 2010, of quarter first the in represented, schemes) Certification Forest of Endorsement the for (Programme PEFC the and Council) Stewardship (Forest FSC the by certified management, our under forests the Consequently management. forestry in practice best international adopting in Portugal in apioneer been has Group The > > > Improved and Paper Quality Paper and Pulp Improved Protection Environmental Management Forestry Sustainable

MessageS from the board 15 Sustainability Report 08/09 16 sustainable forestation. forestation. sustainable promotes effectively that afactor instead is operates), group Soporcel Portucel the (where in produced that especially and paper, that H planet. the of deforestation the to contributes paper consuming that idea the concerning years recent in debate much been has There factors. cultural relevant other and biodiversity of H of Areas as classified be to them allowing characteristics present group Soporcel Portucel the by managed forests certified the of most that fact the of N for Fund Wildlife (Worl WWF the with partnership in work our in and model, management forestry our into biodiversity of conservation integrated We have resources. fighting fire own our with Protection) ( Civil Protecção de and we support the A the support we and programmes, prevention wildfire and forests for plans clearance undergrowth out We carry programmes. research own our from materials genetic terms, preferential on available, made have we and landowners, forest and producers wood timber of associations and owever, there are now irrefutable facts which show show which facts irrefutable now are there owever, ature) we have achieved recognition recognition achieved have we ature) igh Conservation Value, due to their levels levels their to due Value, Conservation igh N ational Authority for Civil Civil for Authority ational N PC – Autoridade N –Autoridade PC acional acional and in the second half of the 20 the of half second the in and (1902 century one approximately of aperiod Over Woodfree ( Woodfree K Eucalyptus Bleached of producer European largest the We are consumption. of 50% than more for accounting latter the production, energy and furniture construction, in directly used is roundwood total the of 90% Some paper. and pulp of production the than other purposes for worldwide consumed is wood that note to important is It country. this in trees of planting the behind force driving main the was industry Chief Executive Officer Executive Chief H José purpose. this for planted specifically resource, natural arenewable from manufactured product, responsible environmentally an is paper Our ‑ onório 2006), Portugal’s total forests grew by 74%, by grew forests total Portugal’s 2006), U WF) paper for and writing. and printing for paper WF) raft Pulp (BE Pulp raft K P) and U and P) th century the paper paper the century ncoated ncoated

ld here. Backward. here. ld

o F ew bleached and November 2008 Revamping of the in Setúbal November 2008 N unbleached pulp washing presses in Setúbal November 2008 Featured in “Accountability Rating Portugal” 2008 December 2008 Featured in “ACGE Climate Responsibility Index – Euronatura” ew N niversity of the , designed to VEST Magazine H eptember 2008 eptember 2008 eptember 2008 N Seminar on “ Development Opportunities in Setúbal” CHEMPOR jovem 2008 – U Minho S Biggest and Best Company in Sector – Exame Magazine 2008 S June 2008 Best Company in Central Portugal – I June 2008 Start-up of SAP- R standardize procedures in human resources management S B N – IC meeting of Business meeting of the ew wood debarker in ew water cooling pril 2008 st st and Biodiversity companies Environmental Board May 2008 1 N January 2008 N Figueira da Foz February 2008 Increased capacity in secondary effluent treatment at Figueira da Foz A towers in Cacia May 2008 1 ts 18 h lig h

2008/2009 Highlights 3. 2008/2009 Hig Communication Corporate for Association Portuguese the from Award 2009 May Setúbal in boiler cogeneration biomass the of Revamping 2009 May Licence Environmental its obtains Cacia A bed fluidized a to boiler cogeneration biomass Cacia the of Transformation 2009 March N Responsibility –Social RSO.PT the of Membership 2009 January 2009 pril etwork Start-up of N of Start-up A Cork for Certification forestry FSC 2009 July Eucalyptus for Certification forestry PEFC 2009 July Prosperity” and Sustainability “Forestry, Seminar 2009 June Mill in Setúbal in Mill –IC Sado” the in “Dolphins for Plan Action the on Partner 2009 May 2009 ugust N B ew Paper Paper ew Paper Industry” Paper and Pulp European in “Biodiversity of Publication 2009 November Project Plantations” “ WWF the of Phase Second O Cycle” Paper the of “Sustainability on Conference S Setúbal in plant cogeneration cycle combined N of Start-up A 2009 eptember 2009 ugust 2009 ctober N ew Generation Generation ew ew ew OOE – Project Efficiency” Operational “Overall 2009 December Setúbal and Cacia in plants N 2009 December Biorefinery” and Bioenergy “Industry-Based on Conference 2009 November –UN Lisboa” 2009 Earth Planet of “ in Participation 2009 November ew biomass power power biomass ew ESCO Y ear ear

2008/2009 Highlights 19 Sustainability Report 08/09 20 Group’s policies in this field. this in policies Group’s the and terms licensing requirements, legal with compliance to view aparticular with undertakings, main Group’s the of impact environmental the on Directors, the by requested when recommendations, and reports issues and activities business Company’s the in issues environmental monitoring for responsible is Board Environmental the Company, the of Articles the with accordance In own. their to parallel running office of term a five-year for Directors the by appointed protection, environmental and science of field the in academics leading five of consists It Directors. of Board the to reports and Company the of Articles the in visualised was board new This 2008. May 21 on held was group Soporcel Portucel the of Board Environmental the of meeting first The B Prof. Conceição Cunha, U Cunha, Conceição Prof. U Pio, Casimiro Prof. Agronomy of H Pereira, Santos João Prof. N Vice-Chancellor, Ganho, Rui Prof. Members: U Technical the of Chairman: professors: university following the comprises currently T – 1 May 2008 important. most as regarded those of details brief with developments, main the of overview an provide below listed highlights The sustainability. Group’s the on impact an with achievements and events of ahost –presented –2008/2009 period two-year This oard he E he ew U ew nvironmental B nvironmental niversity of Lisboa of niversity Fernando Ramôa Ribeiro, Chancellor Chancellor Ribeiro, Ramôa Fernando st Meeti niversity of Lisboa of niversity o ng niversity of Aveiro of niversity oard meets quarterly and and quarterly meets oard niversity of Coimbra of niversity the f the igher Institute Institute igher En viro nm e n tal paper topaper 1.6 million tons ayear? of quality high printing writing and C the sophisticated machine, paper allowing world’s the most largestaround and mill Setúbal new The is centred Did you that… know ompany to increaseompany its output A economy. national and local the to contribution a valuable making jobs, indirect 1,500 some as well as units, other from retrained Employees 65 and Group the to recruits new 285 by taken jobs, skilled highly and direct 350 creating euros, million 550 approximately totalled mill paper new the in Investment (U paper woodfree uncoated writing and printing of producer leading Europe’s as position its improve to and complex industrial Setúbal the at produced pulp the all integrate to able is group Soporcel Portucel the solutions, innovative technologically and unique features which mill, new this With history. Group’s the in alandmark was 2009 in complex industrial Setúbal the at mill paper new the at production of start the and opening official The u WF). g ust 2009 – New S –New 2009 ust etúbal P etúbal aper Mill aper represented an investment of 74 million euros. 74 of million investment an represented plant new This terms. environmental and energy both in efficiency improved offering thereby content, carbon alow has which gas natural by fuelled installed, was plant cogeneration cycle combined new a efficiently, mill new the power to order In m. 935 of length track with line branch railway internal an and containers, 1,000 some yard with an area of 35,000 m 35,000 of area an with yard acontainer building in invested also Group the paper, dispatching in logistics effective assure to order In 2 , with capacity for for capacity , with

2008/2009 Highlights 21 Sustainability Report 08/09 22 the nationalthe grid? also supplies but needs, electricity to only power steam its meets and own mill’s new The cogeneration plant not Did you that… know P De in the order of 200 million euros. million 200 of order the in expenditure acapital for total in accounting sector, energy the in programme investment Group’s the in components key the of one were plants new These biomass. from generation power in position its improving Group, the by sales power additional in GWh/year 167 afurther contribute will MW, 12.5 of acapacity with plants, these of Each outset. the from grid national the into power feeding 2009, December in up started were plants These Setúbal. and Cacia in constructed and designed planned, were plants power biomass new two mill, paper new the support to built been has which gas, natural by fuelled plant, cogeneration cycle combined the to addition In 2009. and 2008 during concerns Group’s the of forefront the at was Energy la c e n m i ts ber 2009 – New B –New 2009 ber n Ca c ia a ia S nd etúbal io m ass P ass ower ower deserve special mention. special deserve also which initiatives, and projects developments, to attention drawing inserts special find will you report this Throughout Report. Sustainability this in elsewhere featured are highlights Other Project. OOE the of aresult as recorded been have euros 10 of million excess in Gains 2009. December in concluded mills, Group all encompassing project in a efficiency, production improving on period this during focused also was Attention O De peratio c e m P –OOE 2009 ber n al Eff al i c ie nc ro y j e c verall t, Overall

Sustainability Report 08/09 24 roup g el c opor S el c ortu P the bout A 4.2.

4.1. 4. Governance Structure 28 Structure Governance 25 Profile Group A bo u t h e P ort u S cel gro oporcel u p 24 bleached Eucalyptus pulp; pulp; Eucalyptus bleached sulphate of production the pioneering leader, aworld becomes 1957 Directors; of Board the of Chairman current the of grandfather Mendonça, Santos Manuel of direction technical the under pulp, pine unbleached producing Cacia, in up 1953 largest producer of U of producer largest Europe’s currently group, Soporcel Portucel day present the to rise giving S.A., Papel, de Portuguesa –Sociedade Soporcel acquires S.A. e Papel, 2001 S.A.; e Papel, Pasta de Produtora –Empresa Portucel to name its 2000 Foz; da Figueira in mill apulp with up starts S.A., Papel, de Portuguesa 1984 industry; the of nationalization of EP, aresult as Portugal de ePapel Celulose de 1976 Setúbal; in paper writing and printing fine produce to amill building to aview with S.A. Papéis, de 1965 pulp; Eucalyptus bleached producing to geared aplant with Setúbal, in up starts SARL, Celulose, de 1964 – Incorporation of Portucel – Empresa –Empresa Portucel of –Incorporation – Companhia Portuguesa de Celulose starts starts Celulose de Portuguesa –Companhia – Companhia Portuguesa de Celulose Celulose de Portuguesa –Companhia – Incorporation of Inapa, Indústria N Indústria Inapa, of –Incorporation – A new company, Socel – Sociedade Industrial Industrial –Sociedade Socel company, –Anew – Portucel – Empresa Produtora de Pasta Pasta de Produtora –Empresa –Portucel – A new company, Soporcel – Sociedade –Sociedade Soporcel company, –Anew – Portucel acquires Papéis Inapa, changing changing Inapa, Papéis acquires –Portucel WF paper. WF

F o ld here. Backward. acional acional national added value, as the group’s operations are the sale of tradable goods with a high coefficient of to reducing theforeign country’s deficitthanks to The Portucel Soporcel group contributes resolutely exporters. in andPortugal, is one of thetop country’s three force aleading today is group Soporcel Portucel With a history stretching back half a century, the standards. and comply with strict, internationally recognized an environmental, economic and social perspective, the company’s forests are managed responsibly, from of Forest Certification schemes)which guarantee that and under the PEFC (Programme for the Endorsement of it certified bythe FSC (Forest Stewardship Council), approximately 120 thousand hectares of forest, most the order of 1,100 million euros. The Group manages begin with forestry, generating annual turnover in All the operations of the Portucel Soporcel group 4.1. P Group rofile star player in several areas of the national economy. national the of areas several in player star for innovation and entrepreneurship, making it today a Since its earliest days, the Group has displayed a flair economy. Portuguese the in upstream, effect, knock-on its of because also but value, added because of its direct contribution to GDP and its gross importance to theeconomy, country’s not only added value, the Group’s operations are of crucial Possibly the largest inexporter terms of national country. the within from drawn essentially suppliers and resources the European leader in this sector, and uses human value: uncoated woodfree ( it processes into a product with significant added –which –wood resource national arenewable on based U WF) paper. The Group is

About the Portucel Soporcel group 25 Sustainability Report 08/09 26 Em 2009 Em Portugal in do we What and commercial subsidiaries commercial and L ocation of production units units production of ocation > > > > > > > > > > > > of 1,100 million euros; million 1,100 of ports. Portuguese at goods; of exports Portuguese of GDP; of 0.7% to correspond sales GDP, its and industrial of 2% biomass; from PEFC; by the certified 59% and FSC the under We exported goods worth 928 million euros. million 928 worth goods We exported people; 2,297 We employed electricity; of 1,148 GWh We generated pulp; t of million 1.3 We manufactured paper; tof million 1.1 We produced turnover annual an We generated handled cargo total the of 10% We represent 3% for account markets foreign to sales Our approximately represent operations Group’s The energy of producer largest country’s the We are certified forests Portuguese of 49% We manage forest; of ha 120,000 We manage

Norwalk, CT What we do in the world the in do we What Europe in do we What > > > > Community; European the outside are which of 27% countries, (BE pulp Eucalyptus ( woodfree Approximately 94% of our Sales are to 100 100 to are Sales our of 94% Approximately bleached of producer leading Europe’s We are uncoated of producer leading Europe’s We are We are the world’s 4 world’s the We are Setúbal Figueira da Foz Casablanca Aveiro Madrid U WF) paper; WF)

London

Paris K P). th

Brussels BE of producer largest Amsterdam Cologne Verona

Vienna

Warsaw K P. A US A North Europe frica approximately 1.1 million tons will be incorporated incorporated be will tons million 1.1 approximately which of tons/year, 1.4 million approximately of capacity production pulp by complemented tons/year, million 1.6 at stands capacity production paper group’s Soporcel Portucel The technology. sophisticated and scale their to due quality, for benchmarks international are which Cacia, and Foz da Figueira Setúbal, in complexes, three comprises structure industrial Group’s The Eucalyptus Bleached of producers leading world’s the of one and ( woodfree uncoated of producer largest Europe’s as ranks now it Future), the ATF by (About operated Setúbal, in mill paper new the of 2009 in start-up the With brands. international strongest Portugal’s of one it making market, paper and pulp world the in position aprominent enjoys group Soporcel Portucel The U K WF) paper. It is also the Europe’s largest, largest, Europe’s the also is It paper. WF) raft Pulp (BE Pulp raft K P). tons. 400,000 approximately of increase an show to expected is 2010 in output paper 2009, August in mill paper new the of start-up the to Thanks mill. paper new the of output the excluding respectively, 7%, and 5% by increased paper and pulp of production 2009, to 2005 from period the Over capacity. full at operating is Setúbal in mill paper new the once paper into 2005 2006 2007 2008 2009

0 Paper andPulpOutput(t) Paper production Pulp production

500,000

1,000,000

1,500,000

About the Portucel Soporcel group 27 Sustainability Report 08/09 28 Environmental Board is responsible for monitoring monitoring for responsible is Board Environmental the 2008, in up Set Directors. of Board the to directly reports also that body another is Board Environmental group’s Soporcel Portucel The sustainability. for policy strategic and acorporate of implementation oversee and define to are powers main committee’s This director. anon-executive by chaired Committee, aSustainability elected has Group The Meeting. General the to directly reports Committee Remuneration Group’s The expertise. their of areas specific the in decisions to contribute which committees, specialist of anumber by supported also is Directors of Board The Board. Executive the form and office executive hold directors these of Five directors. further eight and a chairman comprising Directors of aBoard to entrusted is group Soporcel Portucel the of governance The Governance S 4.2. Internal C Internal E Sustainability C Sustainability nvironmental C nvironmental C orporate Governance Governance orporate ontrol C ontrol C ommittee ommittee ommittee ommittee tructure message from the Environmental Board. Environmental the from message annual the of asummary include to appropriate felt was it body, new this of creation the since published be to Report Sustainability first the is this As activities. current Group’s the by raised concerns environmental the to relating fields the in especially expertise, scientific and technical recognized with world, academic the from drawn and independent all chairman), as acts whom of (one members five has Board Environmental The area. this in policies its and licences Group’s the of terms the requirements, legal to attention special paying undertakings, main company’s the of impact environmental the on recommendations make to and activities, company’s the of aspects environmental on opinion its issuing and Directors B oard of of oard E xecutive xecutive Board Monitoring C Monitoring A A udit C udit sset R sset ommittee isk A isk nalisys and and nalisys ommittee C C A Industrial A Forest orporate A orporate ommercial A ommercial S O Group tructure rea rea rea rea rganizational rganizational universities and the Group, especially as regards regards as especially Group, the and universities between relations develop and improve to designed information of range avast with group Soporcel Portucel the provide to striven has Board The parties. interested all to relation in retained be openness of policy existing the that recommending importance, particular attached has Board the which to aspects are reporting rigorous and processes of reliability The authorities. regulatory and environmental the to supplied information the monitored periodically has Board Environmental the processes, industrial of field the In fuels. fossil of use the from deriving those particularly emissions, gas greenhouse reduced to helped accordingly and energy, of use and generation the in efficiency of level impressive an achieved has Group The biomass. forestry of use making by energy, of terms in self-reliance of level high already Group’s the increase to designed projects investment of range awide through followed has Board Environmental the energy, of field the In biodiversity. of preservation on stress aparticular with resources, natural of conservation and trees growing fast of plantations from fibre of production the between balance effective an achieving to staff technical its and Company the of commitment the witnessed has and schemes, PEFC and FSC the under certification of process Group’s the interest great with followed has Board Environmental the forestry, of field the In conglomerate. paper integrated avertically in operations industrial and forestry daily its of results and processes skills, the about learning in interest alively showing performance, Group’s the monitored has Board Environmental the 2008, May Since operations. its on it advise and support to order in academia, from drawn members with Board, Environmental an create to decided group Soporcel Portucel the 2005, in adopted it which Policy, Sustainability the with line in and situation, this of Aware strategies. development its into them integrate to and issues, environmental internalize to has world business the markets, the from pressure to due and reasons ethical For M ESSA G E F RO E M THE N VIRO NM E N TAL BOAR D this sector. this in requirements future and trends international of abreast stay can it which through forums different the in and industry the with associated specifically organizations international in participating to committed remains Group the that recommends also It Portugal. in area this in advances recent of advantage taking fields, energy and environmental the in R&D and capital human in continually invests Group the that recommends accordingly Board Environmental The territory. Portuguese within located resources the of basis the on development industrial sustainable of afuture assure to possible be it will efforts increasing continually through only that and enormous are planet the of sustainability and preservation the facing challenges the that H world. eco-efficient increasingly and changing afast in ahead stay to Group the help to much do will stakeholders with relations resulting the and reflects this that transparency the that confident Report, Sustainability the publishing of principle healthy the with satisfaction its express to wishes Board Environmental the Finally, date. start-up the of advance in significantly obtained were operation for needed licences the all that report to proud is Board The project. the for established parameters environmental the with comply to concern constant the witnessed has all, above and, conducted been has mill paper new the for project the which with standards technological high and rigour enthusiasm, the noted has Board Environmental The country. the and general in society to ultimately and parties, both to beneficial be will resources of pooling the that confident setting, abusiness in studies doctoral for scholarships Prof. Conceição Cunha Conceição Prof. Pio Casimiro Prof. Pereira Santos João Prof. Ganho Rui Prof. Ribeiro Ramôa Fernando Prof. 2009 31 December Board, Environmental The owever, the Environmental Board considers considers Board Environmental the owever,

About the Portucel Soporcel group 29 Sustainability Report 08/09 30 working parties, such as the Forestry, Environmental Environmental Forestry, the as such parties, working and committees main the on as well as Committee, Executive and Directors of Board the on sitting Industries), Paper European of (Confederation CEPI of work the in involved closely been has Group The aspects. environmental and social economic, relevant the regards as especially industry, paper the and forestry of development E and domestic both at affairs, policy public in participation on stance active an adopted has Group The investors/financial-information.php). (http://www.portucelsoporcel.com/en/ question in period the for Reports Annual the in consulted be can Governance Group in involved bodies the all of workings and organization the of Details Directors. of Board the of independent repute, high of persons three comprising up, set been has Committee Ethics an Ethics, of Code the to subject also are directors company the that Given responsibilities. and work identity, their into it integrate will who staff, all by adopted and to distributed be to document aformal in them incorporating subscribes, Group the which to procedures and principles values, ethical the out sets which Ethics, of Code its approved and up drew group Soporcel Portucel the period, reporting the During times. all at principles ethical of importance the acknowledge to and basis asustainable on change of processes manage to it required have which challenges, external and internal vast faced has group Soporcel Portucel the history, its of course the Over level, on matters relating to the the to relating matters on U level, products industry – challenges and opportunities. and –challenges industry products forestry sustainable the and sector, forestry the of sustainability and future the forests, Mediterranean fires, forest of fighting and prevention the including day, the during debated were issues of Anumber Silva. Dr. Jaime area, this for responsible minister the representing Vieira, Dr. Luís Fisheries, and Agriculture for State of Secretary the by attended was Seminar the of opening The world. the around and and sectors, industrial forest-based on reflect to able were who abroad, and Portugal from participants hundred three than more together brought event The H the at held was Mundial, Fidelidade Seguros de Companhia with group Soporcel Portucel the by organized Prosperity”, and Sustainability “Forests, on seminar international An sectors and industries in the Portuguese economy. Portuguese the in industries and sectors key the of one facing problems major the to solutions for searching and awareness raising to a view with cooperation mutual of aspirit in agencies, its and government Portuguese the with contact regular in been have group Soporcel Portucel the of Directors the period, reporting the During APRE COGE of boards management the on sits and Association), Industrial (Portuguese AIP and Industry) Portuguese of (Confederation CIP the with actively worked has Group the general, in industry of level At the Confederation). Farmers (Portuguese CAP UN Portugal), of Association (Forest Forestis Industry), Based theForest- of Competitiveness the for (Association monitoring the activities of organizations such as AIFF been particularly active in participating in or closely has group Soporcel Portucel the sector, forestry In view of its significantengagement with the energy. and environment the biomass, forestry, to relating particular in operations, our to relevance greatest the of legislation for processes preparatory in position industry’s the out setting position of anumber to contributed having Energy, and Industry and Environment Forestry, for those as such committees, technical the all on role active an plays and Board, Executive the and Council General the chairs Group the Association, Industry Paper Portuguese the CELPA, In licences. emission in trading European and change climate BREF, IPPC, labelling, ecological legislation, environmental certification, forestry as such fields important in legislation, European of formulation the to contributed has and Committees, Energy and to (Portuguese Renewable Energy Association). Energy Renewable N (Portuguese (Portuguese Cogeneration Association) and and Association) Cogeneration N (Portuguese explore the main challenges and opportunities facing the sector in Portugal Portugal in sector the facing opportunities and challenges main the explore AC (Mediterranean Forest U Forest AC (Mediterranean otel Ritz in , on 2 June 2009. 2009. 2June on Lisbon, in Ritz otel nion) and and nion) About our Management 31

Sustainability Report 08/09 32 t n e m e g a n Ma our bout A

3.2. 5. 3.1. 5. 2. 5. 3. 5. 5.1. 5. 39 Opportunities and Challenges 33 Management Sustainability Commitments for the Future 47 Future the for Commitments 42 Report Sustainability previous the from Targets 42 Future the for Commitments Past, the from Targets A bo u t o u r M a n ageme n t 32

F o ld here. Backward. following commitments to Sustainable Development: Sustainable to commitments following the made has Group the Committee, Sustainability its of recommendations the with line In success. future to lead will which recipe the is This fairness. social and responsibility environmental prosperity, economic for quest balanced and asimultaneous on founded is group Soporcel Portucel the of policy sustainability The 5.1. S > > > > > > stakeholders. stakeholders. and partners to practices and principles services; quality and products improving to conditions; operations; To disseminate sustainable development development sustainable To disseminate aview with innovation, in and R&D in To invest license; operating its to right its To safeguard working and resources human in To invest workplace; the at safety and health To assure business of impact environmental the To reduce ustainability Management development. sustainable to areas relevant main the in approach management Group’s the at brief in look now We shall stakeholders. its of needs the to respond to times all at seek to and obligations legal its beyond far progress to group Soporcel Portucel the enabling groups, business leading country’s the of one into organization the transformed has approach fundamental This solutions. efficient most and best the for times all at searching grow, and innovate to capacity the by supported culture abusiness to committed been has Group the outset, the From production. energy and paper and pulp of marketing and manufacture the sector, agro-forestry the Development, and Research includes which portfolio abusiness manages group Soporcel Portucel The

About our Management 33 Sustainability Report 08/09 34 Ec group is overseen by the E the by overseen is group T (www.portucelsoporcel.com). website corporate Group’s the from available 2009, and 2008 for Reports Annual the consult please information, further For Portugal. in produced electricity total the of 5% approximately represent to set is output 2011 this from and business, Group’s the for importance in grown have sales and production Energy prices. sale average lower to also and output, paper in integration of because market to sales in areduction to due value, in 30% by down were sales business, pulp the In demand. shrinking significantly of ayear in achievement amajor representing year, previous the to compared 2009 in 5.9% by grew sales Paper economy. national the on impact significant already ( woodfree uncoated of producer leading Europe’s of mantle the over take to Group the allowed has Setúbal in mill paper new the of opening The exports. Portuguese of volume total the of 3% of equivalent the exports Group the euros, million 1,100 approximately of ( woodfree uncoated and pulp Eucalyptus bleached of producer European leading the is and market, paper and pulp international and Portuguese the in position aleading enjoys today Group The P Management U U he economic performance of the P the of performance economic he WF) printing and writing paper and to boost its its boost to and paper writing and printing WF) aturnover With paper. writing and printing WF) o n o m i c P er lanning and Control Division. Control and lanning f or m a nc xecutive B xecutive e ortucel S ortucel oard and by the the by and oard oporcel oporcel S P career plans. career and models assessment performance implemented also has Group The position. competitive its reinforce to and skills renew to order in Workforce, entire its for development professional ongoing of apolicy adopted has Group the basis, a sustained on Employees it’s from performance excellent to Inensure order success. toGroup’s the fundamental are workforce of the pride corporate S respect and responsibility of apolicy to committed is H O P o ra ractices and Quality is the responsibility of the the of responsibility the is Quality and ractices ocial performance in the fields of E fields the in performance ocial uman Resources: the Portucel Soporcel group group Soporcel Portucel the Resources: uman rganizational and H and rganizational c ial P ial c ti

c for its Workforce. The job satisfaction and and job satisfaction The Workforce. for its es a es er f or Quality nd m a nc uman R uman e –Em esources Division. esources ploy m mployment mployment e n t S the responsibility of the I the of responsibility the S of Coimbra. of U the at chemical in programme masters’ integrated the in module Technology and Science Paper and Pulp the in student best the to U the at engineering chemical in course degree the from mark highest the with graduating student the for prize the award to period reporting the over continued, Group the education, of field the In creation. and job and projects social to donation and aid through and programmes community of number increasing an through prosper, and exist to right its legitimise to order in essential as regards it values the to years the over priority assigned has group Soporcel Portucel the welfare, social of terms In environment. the preserving and life of quality better promoting mills, its around regions the in value creating to commitment its reflect projects and developments Group’s The forestry. and industry created jobs indirect of thousands and 2009, year-end at jobs direct 2,300 approximately careers: professional specialist and employment skilled of generation the through and units, industrial the by services and goods of purchasing the through both operates, it which in areas the in development regional and local the on positively impacts Group the of sucess The Division. Communication o ocial performance and its impact on society is is society on impact its and performance ocial niversity of Beira Interior and to offer a traineeship atraineeship offer to and Interior Beira of niversity c ial P ial er f or m a nc e –S nstitutional I nstitutional o c iety mage and and mage niversity niversity the responsibility of the O the of responsibility the S S services. support customer specialized and programmes training complexes, industrial its to visits websites, brand various the through initiatives communication surveys, satisfaction including measures, of anumber adopted has Group the clients, its of satisfaction the gauge to order In practice. marketing best using market, the to openness of apolicy through and products, quality top selling by satisfaction, customers’ its ensure to times, all at seeks, group Soporcel Portucel The Division. Quality and Development P the of responsibility the is S participation in workers’ organizations. workers’ in participation their to and associations, of membership Employees’ its to open fully been always has organization the H Constitution. Portuguese the and law the with compliance full and strict in itself conducts it matters, other in as this in that, given issues rights human to specifically geared policy management a have not does group Soporcel Portucel The R S o o ocial performance relating to P to relating performance ocial ocial performance relating to H to relating performance ocial esources Division. esources c c ial P ial ial P ial er er f f or or m m a a nc nc e –P e –H rganizational and H and rganizational roduct Marketing, Marketing, roduct ro u m d a roduct L roduct uman R uman u n R c t L i g iability hts ights is is ights iability iability owever, owever, uman uman

About our Management 35 Sustainability Report 08/09 36 technological support and specialist training. specialist and support technological research, of fields the in sector paper and forestry the supports which organization aGroup Institute), Research Paper and (Forest Papel edo Floresta da RAI through primarily pursued is and management, forestry to approach our in apriority also is Research stakeholders. its of respect the gaining and value generating resources, natural of conservation to aview with management, forestry competitive and responsible efficient, promotes group Soporcel Portucel the forest, Portuguese of hectares thousand 120 approximately of ownership its to due and reason, this For depend. activities organization’s our all which on asset aprecious represent forests The Florestal. A P Forestry Forestry P Forestry ctivities is the responsibility of the A the of responsibility the is ctivities erformance relating to O to relating erformance er f or m – Instituto de Investigação Investigação de Z –Instituto a nc e perational perational liança liança STD FSC, O of versions new the to systems management its adjust to measures of arange adopted it 2009, and 2008 in and Directors, of Board the by made commitments the to responsive systems management in scale alarge on invested has Group the end, To this improvement. continuous of principle the on based Policy, Systems Management the in out set commitments the embody which practices implementing by staff it’s of all for workplace healthy and asafe assuring and operations its of impacts environmental the minimizing clients, its of expectations and needs the meeting in successful been has group Soporcel Portucel The output. increase and impacts environmental the reducing to consequently and processes production efficient more guarantee to it allowing activity, industrial it’s of aspects environmental the in (2008/2009), period reporting the in euros 13 million than more invested, Group the reason this For performance. market and industrial forestry, in positioning and strategy its in apriority as environment the regarding policies, environmental its with care great taken has group Soporcel Portucel the impact, environmental asignificant with activity an is paper and pulp of production the that Considering S Documentation E S Management E P En nvironment, Management S Management nvironment, nvironmental P nvironmental er viro H f or SAS 18001:2007 and ISO 9001: 2008 and and 2008 9001: ISO and 18001:2007 SAS nm m ‑ 40 a e nc ‑ n 005 and STD-40-00. and 005 tal P ystems is the responsibility of the the of responsibility the is ystems e o erformance and P and erformance ector. f Ma er f n or a g m e ystems and T and ystems m a nc e n e a erformance of of erformance t S nd yste echnical echnical m s to involve all personnel and functions related to: related functions and personnel all involve to order in needed processes the defines manual This responsibility. of chain the and safety environment, the quality, for implemented systems management the details Directors, of Board the by promulgated group Soporcel Portucel of Manual System Management the aims, these pursue to order In certification. of aspects all in improvements and integration development, further achieve to and systems management its develop to continues group Soporcel Portucel The complexes in Setúbal and Figueira da Foz. Foz. da Figueira and Setúbal in complexes industrial the at and mill Cacia the at paper, writing and printing of production and development the and pulp Eucalyptus of production the to applies certified, duly been has which group, Soporcel Portucel the of System Management Integrated The processes. different the between relationships and responsibilities key organization, Policy, Systems Management on guidance and information with stakeholders, all and units Group all provides Manual System Management The > > > > health and safety of Employees. of safety and health impact; Control and management of hazards to the the to hazards of management and Control environmental of minimization and Control resources; forestry of Management quality; service and product Process, environmental parameters. environmental as well as materials, subsidiary and raw products, of control and monitoring the of results the of quality the ensuring systems, management accredited have Group the of laboratories All group. Soporcel Portucel the with contracts respective the in defined are site industrial each on established companies of systems management the under Responsibilities Company). Commercial N &Marketing Sales Soporcel Portucel and Soporcel ATF, by paper Portucel, writing and printing and pulp Eucalyptus ECF of marketing wood, of procurement the includes System Custody of Chain The V – Empresa Comercial Comum (Common (Common Comum Comercial V –Empresa

About our Management 37 Sustainability Report 08/09 38 1 A 1 PEFC –Annex4 1 S Certification /Accreditation Last Certificate,validto Last Certificate,validto Last Certificate,validto Last Certificate,validto 1 Environmet Last Certificate,validto 1 SC-STD-40-004, FSC-STD-40-005 Chain ofResposibility–FSC-STD-40-003, 1 Qu st st st st st st afety –OHSAS 18001eNP4397 ccreditation oflaboratories –ISO/IEC17025 Certification Certification Certification Certification Certification Certification ality –ISO9001 –ISO14001 Soporcel group extended in 2009 its multi-site multi-site its 2009 in extended group Soporcel Portucel the in 2009 of resources, its management inthe flexibility greater to Inassure order of and the allsafety protection its Employees. environmental totrust, assigned status customer priority the underlining thereby systems, management group’s Soporcel Portucel of policy the to regard with Directors of Board the by assumed already mill made it possible the tocommitment reassert to the new certification ofpaper Portucel’s Extension Setúbal. in complex industrial Portucel’s at implemented already systems the of extension an constitutes model ATF certification the resources, organizational of advantage Taking 2009. July in conducted up start during Management Safety and Environment Quality, for certified was mill paper new The August 2013 March 2012 March 2011 April 2012 April 2012 Cacia mill 2007 2006 2007 1999 1989 1989

Industrial Facilities Industrial Complex Figueira daFoz October 2011 March 2011 March 2012 April 2013 April 2012 2006 2007 2001 1993 1995 2005

Setúbal Industrial February 2012 January 2012 March 2011 March 2012 July 2013 Complex 2006 2007 2004 1989 1989 2006

certificates and . 1 2? A Quality Management? celebrated 20 of years certified In 2009 C the Did you that… know the previous year. previous the to compared parameter, this on points percentage two of improvement an representing factors, different to relation in customers group Soporcel Portucel of satisfaction the gauge to designed 2009 in conducted astudy in performance environmental for 90% of ascore achieved Group The information. market standardized and resources of use the in synergies in resulting PEFC), and (FSC organizations benchmark by certified System, Management Custody of Chain asingle with market the to itself present to able is Group the model, new this With Galicia. in yards external operates which Atlântico, de toBosques and the territory in Portuguese located woodyards external the all to units production ofpaper and allpulp its PEFC certification FSC and nd that they hold Portuguese hold they that nd Portuguese March 2011 March 2012 W External ood 2006 2007 N/A N/A N/A N/A

Y ards acia Setúbal and sustainability and in fact highlighted the advantages advantages the highlighted fact in and sustainability Group’s the improve to efforts continued to obstacle no were difficulties economic The counterparts. American and European its of that with favourably very compared years, these for Reports Annual the in reflected as 2008/2009, over performance Group’s the environment, economic difficult this Despite U the and –Europe markets main two its in situation arecessive with Group the confronting Europe, especially zones, economic other to spreading U the in 2008, in out broke which crisis, economic world the by influenced inevitably therefore was period reporting the over Business zones. economic other in located operations production with but markets, same the in operating sector the in groups other with competitiveness its on and products its for demand global on impact asignificant with variables macroeconomic of evolution the to sensitive particularly is performance its market, global the to exposed wholly is group Soporcel Portucel the As Challenges O and 5.2. nited States nited nited States, quickly quickly States, nited pportunities shortcomings of Portugal’s forests. Portugal’s of shortcomings urgent the account into takes which policy a forestry for need the and sector the of importance real the of authorities government the persuade to need the is country the and sector the both facing challenges greatest the of One landowners). forestry (400,000 creation job as well as (10%), goods of exports and (3%) GDP of form the in contribution impressive an making economy, Portuguese the to importance acknowledged of are industries Forestry-based level. aglobal and a national alocal, at material, this use which industries the to athreat pose to continued –have – sector the for material raw the for demand growing the from resulting challenges and pressures The drive. innovation ongoing the and energy renewable of use the operations, industrial of eco-efficiency plantation, forestry of management sustainable as such issues, these with taken has Group the which care the of

About our Management 39 Sustainability Report 08/09 40 a result there has been a move towards burning of of burning towards amove been has there a result As over-enthusiastic. clearly were biomass forest waste of availability the for estimates initial the that is fact the praised, be only can biomass from power promote to decision Government’s the Whilst Setúbal. in other the and Cacia in one MW, 12.5 of capacity with both period, reporting the over plants power biomass two up started and constructed it biomass, from energy of producer first country’s the being already despite and effort national this in itself involve to eager been has group Soporcel Portucel The energy. generating for biomass forest of use the to importance assigning included has which energy, renewable to commitment aclear made has Government Portuguese the gases, greenhouse of reduction the and change climate of problem the for U European the of view In countries. in achieved already certification forestry of levels high the assuring of capable be will forest, Portuguese of 85% for account who producers, forestry for incentives effective provides which policy national a only certification, forestry for suppliers many its to offers it incentives the and efforts, Group’s the Despite urgency. of matter a as forestry, Portuguese in practice standard as established be to certification for essential is it market, open the on purchased is used wood the of H schemes). Certification Forest of Endorsement the for (Programme PEFC the and Council) Stewardship (Forest FSC the systems, accepted internationally two under certified already are plantations forestry Group’s the All certification. forestry without markets these in operate to impossible is it why is which segment, premium the in predominantly U the and Europe in output its of 90% approximately sells group Soporcel Portucel The practice. economic and environmental social, good with keeping in managed are sourced, are they which from forests the that demonstrate to order in essential absolutely is materials raw of certification forestry products, its sells industry the which in markets developed the in sustainability of concepts to attached importance growing the of aresult As nion’s ambitious targets targets ambitious nion’s owever, as most most as owever, nited States, States, nited competitor competitor enjoyed by its brands. brands. its by enjoyed levels awareness and reputation the and products its of quality the of perception by supported products, premium place to and markets penetrate to capacity excellent an demonstrated has it where market, international the to model operating its extend to opportunity asuperb it offers sector U the of leadership won newly Group’s the paper, uncoated for machine largest world’s the installing H facility. paper integrated afully complex industrial Setúbal the making euros, million 550 of expenditure capital atotal with Setúbal, in mill paper new the up starting and building designing, for project the was which 2008/2009, during faced challenge main the by demonstrated clearly was Portugal in commitment Group’s The priority. anational forest Portugal’s make to effort anational behind weight its put to willing and ready is and innovation, and research resources, technical of terms in both field, this in expertise proven its of view in abroad, and home at position aprominent enjoys group Soporcel Portucel The products. of range and assets its of management rational and correct the promoting and productivity improving forestry, country’s the of output the increases which apolicy again, once and, burning for waste forestry country’s the of supply the encourages which apolicy on depend will biomass from energy producing for plans Portugal’s of success The prices. and quantities both of terms in mills, pulp for pulpwood procuring of challenge the increased obviously has situation This fuels. fossil imported on dependency country’s the reduce to way any in helping not consequently and export, for exclusively annum, per pellets of tons 1,000,000 year by whilst nil, practically was burning for pellets for capacity production the period, reporting the of start the at worse, even situation To the make manufacture. pulp as such value, added greater involving of applications from resource diverting which wood aving successfully risen to the challenge of of challenge the to risen successfully aving ‑ end 2009 capacity had grown to to grown had capacity 2009 end WF WF attractive horizons. attractive and fresh to looks it as Group, the facing challenge great another is This basis. asustained on value, creating and development of programme structured a through follow to it allow will which overseas growth for opportunities explore therefore will It abroad. base production its expand to aspirations well-founded has group Soporcel Portucel the that secret no is it deserve, to continue Portugal in operations N quality. high extremely and products innovative on based strategy, service and branding affirmative an of advantage take to and market, the by appreciated highly quality service of alevel assure to it allowing U and European main the in prestige up built has which network, sales extensive Group’s the of most the make to opportunity an is This otwithstanding the recogniition which its its which recogniition the otwithstanding S markets, S markets, and industrial complex. industrial and forestry group’s Soporcel Portucel the of expansion international the –of opportunity exciting – and challenge great the for foundations the form will and stage advanced an at is process This authorities. local the of collaboration friendly and open the with possibilities, development studied has Group the that continents these on countries in is it and Africa, and America Latin in located are plantations Eucalyptus productive to suited best region’s The

About our Management 41 Sustainability Report 08/09 42 sustainability topics. sustainability these of each on achieved progress main the at briefly look now We shall matters. welfare and environmental integrity, and ethics of questions issues, economic encompass commitments These timeframe. a longer over achieved be to are nature, ambitious amore of others, and (2008/2009), relates report this which to period the within fall these, of some honour, to determined was it which commitments of aset SR, 2006/2007 its in out, set group Soporcel Portucel the force, in currently Policy Sustainability the and down, laid guidelines strategic the with keeping In S 5.3.1. T 5.3.1. T 5.3. ustai ar n ability R ability g argets from the P the from argets ets f ets ro eport the previous previous m the ast, Commitments for the Future for the Commitments ast, Model E Commitment to regard With years. two next the over activities sustainability Group’s the in beneficial prove will initiatives these of proportion A significant included: has This issues. sustainability different on progress and positioning its gauge to Group the enable to I E Commitment the Regarding made: were commitments following The Issues Economic ndicators in S in ndicators paper industry. paper and pulp the in groups international leading the of that with compared is performance sustainability Group’s the which in Deloitte, by conducted sustainability, for study > Abenchmarking Group. the in place in System Management and Assessment Performance the in included be to criteria, sustainability of a set of aConsultant, from support with > Preparation, &Paper. Forestry for Questionnaire Assessment Sustainability Corporate the in participation study to order in 2008, in launched Research SAM with relationship > Anew 2007. in Struggles, and H by conducted that as such level, national a at studies sustainability in > Participation Group. the in implemented E2: development. sustainable of terms in performance Group’s the monitoring E implement the procedures needed to manage manage to needed procedures the implement > U Risks). (All risks operating and damage direct of property to risks particular in risks, insurable of updating and review > Annual To create indicators for assessing and and assessing for indicators To1: create se of the “SAP GRC Access Controls” tools to to tools Controls” Access GRC “SAP the of se To reinforce the risk management model model management risk the To reinforce , the following improvements have been made: been have improvements following , the ustainability , steps have been taken taken been have , steps 1. P 1. 2. R 2. erformance erformance isk Management Management isk eidrick eidrick Renewal of forest fire insurance. fire forest of > Renewal field. this in certification existing of terms the with compliance consequent and impacts environmental controlling for procedures and processes of follow-through > Continued obtained. coverage the of scale the within necessarily and limits, reasonable within kept is exposure that assure to order in insurance, risk credit or guarantees bank by risks credit of Coverage frames. time and magnitudes corresponding the and variations appreciable of occurrence the of likelihood the account into taking derivatives, financial of use the through risks, financial hedge to continued has Group > The facilities. Group’s the in equipment other and hardware computer of safety physical the assure to measures > Increased available. being not expertise IT Group internal of event the in even restored, be will system IT the that guaranteeing (BCRS), solution Recovery Disaster the of > Implementation requirements. business with line in model, segregation functions the and software to access and application of the Code of Ethics. of Code the of application and interpretation the to relating matters on Directors of Board the advise also will Committee Ethics The Directors. of Board the by appointed society, of members distinguished be to are who members, independent three of consists committee This matter. the assess and consider to upon called is Committee Ethics an involved, be may director acompany where situations For directors. company including group, Soporcel Portucel the of staff and Employees all to applies Code The 2010. of half first the from as Group, the throughout implementation, mandatory for Directors, of Board the of approval the for submitted and Commitee Executive the by approved then was This Committee. Sustainability the of supervision the under up, drawn carefully was Ethics of aCode commitment, this honour to order In Conduct of aCode of publication through ethics, professional on guidelines T C1. was made commitment The Issues Ethics o consolidate o consolidate .

About our Management 43 Sustainability Report 08/09 44 achieved and the measures implemented. measures the and achieved results main the at briefly look now We shall 2010. into continued has work the of some and overall, achieved were defined targets and aims The gases. greenhouse of especially emissions, cut to and efficiency industrial improve resources, of consumption minimize to designed plans action in out set targets the achieve to order in measures implemented have plants Group all issues, environmental on made commitments the honour to order In Issues Environmental shown below: shown Setúbal Figueira daFoz Cacia Facility Setúbal Figueira daFoz Cacia Facility A Commitment 2. I 2. nnovation and I and nnovation The commitments made were as follows: as were made commitments The with the results shown below: shown results the with resources A Commitment To reducewaterconsumptioninpaperproduction To reduceconsumptionofchemicals To reducefuelconsumptioninbiomasscogeneration boiler To reducepower consumptiononPaperMachine2 To reducewaterconsumption To reduceconsumptionofchemicals Measures Taken To reducefibrelossinpulpmill To reducemanagementcostsforprocesswaste To improve fibrelossandloadsinPaperMachine 1 To increasepaperproduction To reducefibrelossinpulpmanufacture To increaserecovery ofcondensate To increaseproduction Measures Taken A participation in the Countdown the in participation A footprint carbon our improve to measures A benefits. environmental with services new launch to and processes, industrial and management forestry improve to projects development and A resources. of consumption industrial minimizing To prevent loss of biodiversity, through through biodiversity, of loss To4. prevent 1. To search for solutions and implement implement and solutions for To3. search To continue to pursue innovation, research research innovation, pursue to To2. continue mproved P mproved To continue with the policy for managing and and managing for policy the with To continue , the following measures were adopted, adopted, were measures following , the 1. Minimizing consumption of of consumption Minimizing 1. rocesses , the following measures were adopted, with the results results the with adopted, were measures following , the initiative. 10% Water intake 2% Sulphuricacid 1% Sodiumchlorate 18% Causticsoda 41% 3% 12% Water intake 17% Lime 10% Causticsodaforbleaching Outcomes 47% 5% < 8kg/t 2% 25% 5% 3% Outcomes area and the progress made. progress the and area this in work its of details full 7.4),(item providing Report Sustainability this in issue the to devoted is chapter afull that biodiversity conserve to efforts its in fronts many so on engaged been has Group The A Commitment adopted: were initiatives major following A Commitment efficiency. generation power in increase a28% yiel will which Foz, da Figueira at cogeneration, biomass for turbine steam new the on work construction civil of start the and stage, project the of > Completion grid. national the on year, per GWh 600 to 543 place to able and MW 80 of a capacity with gas, natural by fuelled plant, cogeneration cycle combined anew of Setúbal, in completion, 2009, > August GWh. 167 of sales annual energy renewable Group additional in resulting each, MW 12.5 of a capacity with boilers, power biomass new two of Setúbal, and Cacia in completion, 2009, > December site. on produced energy of management process the in improvements and footprint, carbon less generating gas, natural by oil fuel substituting by achieved was A1 measure in to referred 41% the reduction mill, pulp Foz da Figueira in boiler, cogeneration biomass the > In 72%. by emissions particle and 83% by consumption oil fuel cutting thus technology, bed fluidized to converted boiler, cogeneration biomass the on project optimization environmental the of mill Cacia in conclusion 2009, > April 4. P 4. 3. I 3. mproved carbon footprint carbon mproved reventing loss of biodiversity of loss reventing , the , the : Commitment S Commitment processes and E and processes follows: as were SR 2006/2007 the in made commitments The Issues Social expansion of European forest. European of expansion the in player primary the is industry paper the that and environment, the to harmful not is paper S5. communities. local in initiatives educational and S stakeholders. different the with communication working parties are yet to be presented. be to yet are parties working the of findings The improvements. possible as Employees, Group by raised matters on measures propose and responses the assess and analyze to up set been have parties working > Internal Group. the in climate organizational the of astudy conducted has consultant external > An management. resources human in procedures standardize to designed system, SAP-R the implementing on started has > Work S wildfires. against forests defending and production of optimization and streamlining practice, good of implementation certification, forest encourage to designed landowners, and producers forest S2. dissatisfaction. employee of areas identify to and processes resources S To continue with convergence of human human of convergence with To1. continue 3. 4. To maintain the policy of supporting welfare welfare supporting of policy the To maintain Enhancing procedures for dialogue and and dialogue for procedures Enhancing To raise social awareness of the fact that using using that fact the of awareness social To raise To continue efforts aimed at private private at aimed efforts To continue 1. H 1. mployee satisfaction mployee uman resources, convergence of of convergence resources, uman : H

About our Management 45 Sustainability Report 08/09 46 section 6 of this report. In brief: In report. this 6of section stakeholders Commitment S Commitment Commitment S Commitment 7. item in brief: In detailed L andowners responsibility policy. responsibility social Group’s the and efficiency energy brands, paper projects, investment major performance, business for visibility greater achieve to articles detailed more achieve to seeking media, the with communication > Increased Employees. at especially aimed initiatives, social and environmental economic, of intranet, the using > Dissemination, event. high-profile alarge, Seminar, Forestry International the of 2009, in > Organization, internet. the on initiatives main the > Publicizing stakeholders. different its with communication broader in engaged Group > The stakeholders. consulting of aprocess conducted Group > The Companies against fires). against Companies – Movement (Eco Fogos Contra –Empresas ECO Movimento as such campaigns promoting fires, forest combat and prevent to > Work showcases. technological of programme > Anew Practice. Good Forestry of aCode of > Drafting certification. forest promote to order in landowners forestry and producers involving activities of variety > Awide certification. FSC its extended and PEFC the under certification forest obtained Group > The , many of the activities involved are are involved activities the of , many , the main initiatives are described in in described are initiatives main , the 2. E 2. 3. S 3. fforts aimed at Forest Forest at aimed fforts tepping up communication with with communication up tepping continued existence and development of forest of development and existence continued the to industry paper the of importance fundamental S Commitment brief: In report. 10 this of section communities S Commitment Group. the by sent email all in forests, European of sustainability the to consumption paper of importance the on messages of > Inclusion forests. of sustainability the for paper of consumption rational of advantages real the Portugal in consumers paper major to > Explaining Vedras Torres Socorro, do Serra the of > Reforestation Setúbal council, H the for > Support Autism and Disorders Developmental for Association Portuguese –the APPDA of branch Setúbal the for > Support School. N Ondas das Marinha the for > Support Cacia. in Park Seniors the for > Support Museum. Aveiro of > Sponsorship Trust. Children’s McDonald Ronald the for > Support sites. industrial Group’s the around communities local the support to designed initiatives social and educational of > Continuation , the main initiatives are described in in described are initiatives main , the 5. R 5. 4. P 4. olicy of support for local local for support of olicy aising awareness of the the of awareness aising oliday Camp run by Sado local local Sado by run Camp oliday ursery ursery : E4. E Index. Sustainability Jones Dow the by conducted type the of assessment acompany for apply to able be to as so sustainability, E2. A+. of ascore achieve to order in audited, and guidelines GRI the with accordance in up drawn Group, Soporcel Portucel the of Report E1. Commitments Economic fields: social and environmental economic, the in 2010/2011, period the for commitments following the adopting is group Soporcel Portucel the development, sustainable of terms in improvements continued achieving of objective the also and field, this in made been has which progress the Policy, Sustainability Group’s the of view In Co 5.3.2. To increase total paper output by 25%. by output paper total To3. increase To increase total energy output by 50%. by output energy total To increase Publication of the 2010/2011 Sustainability Sustainability 2010/2011 the of Publication To prepare the Group in the field of field the in Group the To prepare mm it m e n ts f ts or the Future the or footprint”. A8. products. paper over the coming two years: two coming the over aims following the achieve to as so products, new develop and resources save to operations, industrial of efficiency the improve to order in development A6. footprint. carbon the of reduction and used biomass from energy renewable of percentage the in efficiency, energy A biodiversity. A4. biodiversity. A Commitments Environmental A A management. forestry in innovation and A market. Iberian the in suppliers external its from received forests certified from wood of 7. 1. 3. To continue to make progress on improving improving on progress make to To5. continue 2. > > > by 5%. by To obtain the “ecolabel” for some of the Group’s Group’s the of some for “ecolabel” the To obtain A6.3. A6.2. A6.1. To organize an international seminar on on seminar international an To organize To continue efforts to increase the percentage percentage the increase to efforts To continue To continue efforts in innovation, research and and research innovation, in efforts To continue Assessment of the Group’s “environmental “environmental Group’s the of Assessment To continue efforts to halt the loss of of loss the halt to efforts To continue To continue efforts in research, development development research, in efforts To continue To cut total energy consumption by 2%. by consumption energy To total cut To increase total recovery of fibres by 2%. by fibres of recovery total To increase To reduce total consumption of chemicals chemicals of consumption total To reduce

About our Management 47 Sustainability Report 08/09 48 S S9. Setúbal. in mill paper new the to S8. Employees. for process management and assessment performance S climate. organizational the into looking parties working the of recommendations S6. –R SAP S5. Group. the by established terms on S scales. sustainability content. sustainability S13. environment. the to harmful not is S technologies. new of use making stakeholders, with communication S exclusion. social and poverty combat to working including sites, industrial around communities local in S S2. S1. Commitments Social 10. To raise awareness of the fact that using paper paper using that fact the of awareness To12. raise 11. To integrate sustainability indicators into the the into indicators sustainability 7. To integrate 3. 4. To put the Code of Ethics into practice. into Ethics of Code To the put To organize “open doors” events for the media. the for events doors” “open To organize To increase the number of traineeships offered, offered, traineeships of number the To increase To complete the review of operative salary salary operative of review the To complete To finalize the project for implementation of the the of implementation for project the To finalize To finalize and put into practice the approved approved the practice into put and To finalize To review the careers of operatives. of careers the To review To organize visits by staff and their families families their and staff by visits To organize To develop increased dialogue and and dialogue increased To develop To step up welfare and educational initiatives initiatives educational and welfare up To step To update the Group website and expand its its expand and website Group the To update H system. About our Stakeholders 49

Sustainability Report 08/09 50 ers ers d takehol S our bout A 6. A 6. bo u t o u r S ta k e h 50 olders Soporcel group. Soporcel Portucel by years two last the along accomplished progress the reflected is report this Throughout standards group and the WB the and group responsibilities, covering the following aspects: following the covering responsibilities, and principles of aset with established (SFPI) Group Working Industry Products Forest Sustainable the of 2007, members March in progress, social and balance ecological growth, economic between efforts the balancing and development sustainable to commitment ongoing the of evidence As sector. the of sustainability the in stakeholders the of and products Forest in consumers the of trust and awareness raise to sector, the of performance better to contribute to aiming industry, products forest the in companies world major the with 1997 in created was group aworking companies, member WBCSD the between commitment close this Following dialogue. stakeholders the in and industry paper and pulp the about perceptions the clarifying in industry, the for practises sustainable best the of promotion the in WBCSD with cooperative very been has Group the amember, becoming Since organization. the of branch Portuguese H José CEO, Group’s the currently and 1995 since Development, Sustainable for Council Business –World WBCSD of amember been has group Soporcel Portucel The T > > > > > > H mitigation; change Climate reduction; emissions and Eco-Efficiency sourcing; Fibre management; Resource Governance and Management he he ealth and safety, H safety, and ealth P ortucel ortucel onório, is chairman of BCSD Portugal, the the Portugal, BCSD of chairman is onório, uman rights, and labour labour and rights, uman S oporcel oporcel C S F o D ld here. Backward. E group Soporcel Portucel management. sustainability Group’s the improving for opportunities identifying and group Soporcel Portucel the for issues sustainability relevant the selecting of purpose central the with stakeholders, its with programme aconsultation undertook Group the 2009 of half second the During > > > > > > > > > > > I Dimension Market I nstitutional Dimension nstitutional Dimension nternal Society in general in Society Media N agencies Municipal agencies Government Associations Forestry Clients Suppliers Employees Authority Regulatory Shareholders conomic Dimension conomic > Operatives staff Techical and > Management GOs reformulating the performance assessment system. assessment performance the reformulating as well as progression, career on rules and scales salary redefining to aview with taken, been have steps important Very policy. resources human aproactive to committed is group Soporcel Portucel the people, own its to regard With field. the in experts leading the from drawn speakers with participants, of number large a attracted which event ahigh-profile was This Seminar. Forestry International the was area this in initiatives main the of One forests. of certification the encourage to order in owners, forest and producers private for arranged courses and events of number the increasing to committed also is Group The debated. are sustainability and biodiversity to relating topics where conferences, and seminars programmes, training workshops, as such events, of arange in itself involved also has Group the years, two last the Over initiatives. and activities important most the on information provide to possible it made have website company’s the and internet the as such tools of use The Group. the within importance increasing on taken have stakeholders with interaction for procedures The activities. organization’s the by directly most influenced are or influence who identified and consulted and identified were stakeholders of groups priority eleven process, this out carry to order In represented. on thebasisofinterviews. Notalltheentitiesconsulted were willingtotake part,butingeneral allgroupswere 2 Several representatives were selected fromeachofthesegroupsandthe consultation processwasconducted 2 , representing the internal and external stakeholders stakeholders external and internal the , representing

About our Stakeholders 51 Sustainability Report 08/09 52 business performance and the Group’s policy on sustainability and social responsibility. social and sustainability on policy Group’s the and performance efficiency, business energy brands, paper of visibility the raise to designed articles prominent more and comprehensive more place to seeking media, the with dialogue its up stepped has group Soporcel Portucel the addition, In issues. sustainability on articles of proportion increasing an included also has the years newsletter two past the Over abroad. working teams the introduce to designed articles through subsidiaries, commercial Group’s the to paid been also has attention special 2008, Since communities. local with relations its and Group the of life internal the on articles containing Employees, its all of address home the to sent is T Win-win aspects of sustainability Communication onaspects of theGroup’s business in management Main aspectsforimprovement The Organization’s values of the relevant sustainability issues, the findings of this process are explained and analyzed at the start of this this of report. start the at analyzed and explained are process this of findings the issues, sustainability relevant the of selection to regard with that, note should Readers interviews. the to responding and consulted stakeholders different the from obtained responses the by suggested conclusions main the identify to be will stage next The Society inGeneral Suppliers NGOs Municipal agencies Clients Employees Stakeholders I newsletter, internal Group’s the of publication is maintained been has which initiative Another opic > Responsetonationalandinternationalsurveys. > Initialtraining forsuppliers. > Invitationstotake partinconferences/Groupinitiatives. > Invitationstovisitmills. > Clientsatisfaction surveys. > Invitationstovisitmills,supportbriefingsforclients; > Newsletter –INFO. > Studyoforganizationalclimate; > Periodicmeetingsbetween BoardofDirectorsand Workers’ Committee; Procedure forInteraction Relevant issues > Partnershipswithschools/colleges toprovide traineeships. share experiences andtoestablishframeworks forcooperation; > Creationofforumsfordiscussionwithstakeholders inordertoassurethe strategic alignmentofthe sector, to > Increasedinvolvement inmunicipalprojects,throughtheCommunityEngagementPolicy; > Socialevents bringingtogetherpeoplefromdifferentGroupunits; > Increased Workforce involvement inGroupmeetings; > Anew “Portucel SoporcelgroupDay”; > Improvement tothecontentofinternalandexternal communicationtools. > Informationonfuturemeasuresandactivities; > Moretechnicalandcommercialinformation; > AhigherprofilefortheSustainabilityReport; > Moreinformationonbiodiversity; > Increasedinternaldisseminationofthecriteriainvolved insustainability; > Betteraccesstoinformation; > Moreinformationonhow climatechangemayaffectbusiness. > Technical andbusinesssupportforforestryproducers; > Jointinitiatives withorganizationsconnectedwood productionandsupply; > Informationandclarificationof wood procurementpolicy; > Involvement withsmallproducers; > Lookatinvestment inbiodiversity; > CultivatetheOrganization’s humancomponent; > Reflectontheadvantagesanddrawbacks ofcreatingcompanieswithintheGroup; > Profit–andmarket-oriented, withoutneglectingconcernsfortheenvironmentandcommunity welfare. > Research(RAIZ); > Constructionofnew papermill; > Commitmenttorenewable energy; > Forest certification; > Apro-active stanceonsustainabilitymanagement,principallyinrelationtotheenvironment; As required Ongoing Ongoing Ongoing Annual Ongoing Quarterly Every 2years Every 2months Frequency N FO, which which FO, MIT Portugal. initiative (EfS)oftheUniversity ofCoimbra and (CEAA) fortheEnergySustainability External MonitoringandMeasurementBoard APE –Portuguese EnergyAssociation AIFF –AssociationofForestry Industries Forestis –Portuguese AssociationforForest .University ofCoimbra PRODEQ –AssociationfortheDevelopment of FAO –Food andAgricultural Organization PEFC Portugal Declaration forPaper Paper Profile–EnvironmentalProduct FSC Portugal Technology IBET –InstituteofExperimentalBiologyand ISQ – Welding andQualityInstitute Association APREN –Portuguese Renewable Energy COGEN Portugal CIP –Confederation ofPortuguese Industry Manufacturers CEPIFINE –EuropeanAssociationofFinePaper Industries CEPI –Confederation ofEuropeanPaper Association Celpa –Portuguese PaperIndustry of Nature IUCN –InternationalnionforConservation UN –UnitedNations RSE Portugal Sustainable Development BCSD Portugal –BusinessCouncilfor Sustainable Development WBCSD – World BusinessCouncilfor Organization issues. sustainability and environmental on working organizations and sector, the within organizations of number alarge with associated currently is and basis, ongoing an on stakeholders its with actively engages group Soporcel Portucel The Member Member Member ofManagementBoard Member oftheHigherCouncil Chair oftheGeneral Meeting Member Member oftheAdvisoryCommitteeonPaperand Wood Products Member oftheManagementBoard Member oftheSteeringCommittee Chair oftheGeneral Meeting Member ofAuditBoard Member ofGeneral Council Member ofManagementBoard Member ofGoverning Council Member ofManagementBoard;chairsworking partyonlicensing. The Portucel Soporcelgroupis Vice ChairmanoftheUncoated Woodfree Sector. Forestry, EnvironmentandEnergyCommittees. Member oftheBoardDirectorsandExecutive CommitteeandoftheCEOsForum. Memberofthe working parties. The Groupsitsonthegoverning bodies(executive boardandgeneral council)andalsoontechnical In 2007,Portucel Soporcelgroupbecameinvolved intheCountdown 2010initiative. The GroupsigneduptotheUNGlobalCompactPrinciplesin2004. strategic steeringcommittee. The Groupwasafoundingmemberin2002andhasplayed anactive roleonitsgoverning bodiesandthe governing councilinMay2010. bodies sinceitscreationin2001. The Group’s CEO,JoséHonório,waselectedChairmanofthe The Portucel SoporcelgroupisafoundingmemberofBCSDPortugal andhassatonitsgoverning has beenamembersince1995. Leading international organisation in the field of sustainable development. The Portucel Soporcel group T ype ofinvolvement

About our Stakeholders 53

Forestry 55

Sustainability Report 08/09 56 Forestry .4. 4 7. . 3 7. . 2 7. . 1 7. 7.

64 Certification Forest of Promotion 59 Management Forest 57 Forestry the and group Soporcel Portucel F Biodiversity Conservation orestr y 56 66 Honório. José CEO. its by Value”, Creating and Innovation “Eucalyptus, on Seminar the at represented also was Group The complex. industrial Setúbal its at mill paper anew in investment ambitious its and forestry sustainable of field the in practice good publicise to presence its used Group The downstream. activities of chain whole the and forests the between relationship close the visitors to explaining and wood of processing industrial the showcasing fair, trade FIMAP/Ferrália the of part was event This Exponor. at 2008 October in held Expo, Floresta in part take to Portugal de Florestal –Associação Forestis and Portugal de Empresarial –Associação AEP by invited accordingly was It sector. Eucalyptus the on focus anatural with Portugal, in industries forestry developing in involved actively been has group Soporcel Portucel The Florestaat E T he Grouphe

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F o ld here. Backward. and the subsequent replanting of areas, with an impact on the business of forestry nurseries, soil preparation, etc. planting, preparation, soil nurseries, forestry of business the on impact an with areas, of replanting biomass, subsequent the and forestry of exploitation as such activities other to indirectly rise gives also Procurement producers. forestry small 20,000 than more of economy household the on impact adirect with Galicia, and Portugal throughout properties across distributed hectares, 35,000 approximately at estimated is felled annually Eucalyptus of area total The transport. and operations forestry in engaged enterprises, family them of many businesses, sized medium and small 300 than more involves directly activity This peninsula. Iberian the within suppliers from purchased wood Eucalyptus is mix procurement the of 90% to 85% as insofar impact, economic indirect asignificant generates centres production Group’s the for materials raw of procurement The http://files.portucelsoporcel.net/dynamic-media/files/politica-florestal-en.pdf consult: please policy, forestry Group’s the about more out To find woodlands. Portugal’s of competitiveness and performance overall the improve to ways best the for search to actively working and partnerships strategic developing to sector, forestry the in entities other with engagement to approach apro-active taken has Group The suppliers. and Employees its by practice best of adoption the to actively contributing to also and operations, its to applicable legislation the with complying to both committed is group Soporcel Portucel the policy, forestry its Through entities. other and owners private from rented is Company the by managed area the of 46% Approximately pasture. and farmland to addition in country, the of regions different the of representative are which habitats, semi-natural and natural of areas as well as species, coniferous and deciduous varied of areas Pine, Oak, Cork as such occupation, of varieties other 27% remaining the and plantations, Eucalyptus are 73% which of forests, of hectares thousand 120 approximately manages and agro plantations its that ensure to seeks accordingly It operations. its for elements important one as most the forests country’s the on looks and owner forest largest Portugal’s is group Soporcel Portucel The 7.1. P ‑ forestry holdings are managed in an efficient, competitive and responsible manner. It currently currently It manner. responsible and competitive efficient, an in managed are holdings forestry ortucel S ortucel oporcel group and the Forestry the oporcel and group

Forestry 57 Sustainability Report 08/09 58 belonging to the following categories: following the to belonging timber uses only group Soporcel Portucel The supply. 10 its %of approximately represents which wood, Eucalyptus imports occasionally Group The wood. certified FSC total of 90% approximately for accounted forests own Group’s the from sourced wood 2009, In sourced from FSC or PEFC certified forests. forests. certified PEFC or FSC from sourced fibres, imported incorporates also Group the products, paper certain for process production the In > > > Controlled fibrous materials. fibrous Controlled and wood; controlled FSC FSC); or (PEFC timber certified mixed or Pure from sources regarded as unacceptable, such as: as: such unacceptable, as regarded sources from obtained are fibres, long and wood acquired, material fibrous non-certified the of none that guarantee to process analysis arisk uses group Soporcel Portucel the source, controlled a from or certified are which materials fibrous only processes production its in incorporate to Policy Systems Management the in made commitment the with line In > > > > > violated; violated; used for non-forestry uses. non-forestry for used or assets; natural the to harm irreversible cause activities forestry where N logging; unauthorized or illegal of Areas trees; modified Genetically N are rights civil or traditional where Areas atural forests converted into plantations plantations into converted forests atural on-certified forests of high conservation value value conservation high of forests on-certified T 7.2. Forest Management technological support and specialist training. specialist and support technological research, by providing sector paper and forest the supports which institution an Institute), Research Paper and (Forest Papel edo Floresta da Investigação RAI through research applied in significantly invests group Soporcel Portucel The Z RAI Conduct. of Code Forestry the in presented rules and principles of aset of basis the on operating to itself committed therefore has Group the management, its under forests the of importance social and ecological economic, the of Aware operations. and management forest in engaged Company Group’s the Florestal, Aliança through forests, its of management responsible for solutions best the find to sought has group Soporcel Portucel the history, its of course the Over he Forestry Co Forestry he d e o f Co engineering and chemical engineering. chemical and engineering paper Coimbra and aco to RAI research, technological of field the In . Technological Trás‑osof H the with working research, RAI paper. of surface the to relating knowledge physical and chemical new created and units production various at consumption energy and water in reductions to led organization the by provided services consultancy technological The practice. good disseminate to showcases” “technological up setting associations, owners forest Portugal’s of members and group Soporcel Portucel the from staff technical for initiatives transfer technology and training dozen a than more for responsible also were teams These fieldwork. extensive through properties, woodland of hectares thousand 20 than more on reported and assessed teams consultancy forestry its alone, (2008/2009) period reporting the In sectors. paper and forestry the of competitiveness RAI Z RAI nd Instituto de de Z –Instituto u has developed and consolidated partnerships in the field of forestry forestry of field the in partnerships consolidated and developed Z has the improving to dedicated organization, non-profit aprivate, Z is c ‑ t operation network which involves the U the involves which network operation - Montes e Alto Douro eAlto Montes , bringing together specific expertise in the areas of , chemistry, of areas the in expertise specific together , bringing igher Institute of Agronomy, the U the Agronomy, of Institute igher P group/docs/viveiros-alianca.html http://www.portucelsoporcel.com/en/ consult: please S.A., Aliança Viveiros about more out To find forest. Portugal’s of future the to contribute produced species forest The tree. olive of varieties five and species, shrub and ornamental thirty and hundred one species, forest different thirty than more including plants, of variety agreat produce nurseries Group’s the ayear, plants 8million of excess in output and Ferreiras, and Caniceira Espirra, in located units, production three With S.A. Aliança Viveiros company its through markets foreign and domestic the for and use own its for plants ornamental and forestry produces group Soporcel Portucel The ro , and with the Institute of Experimental and and Experimental of Institute the with , and d u c i P ng la n niversities of Aveiro of niversities ts niversity niversity belongs Z belongs Interior , Beira

Forestry 59 Sustainability Report 08/09 60 also in regional and national projects. national and regional in also and initiatives communication raising awareness in RAI from specialists by provided technicians, forest for training through primarily aims these pursued has Group the support, financial to addition In following main objectives: main following the with agreements, co-operation these under activities in euros thousand 760 than more invested has group Soporcel Portucel 2007, the Since U UN and Fenafloresta wound-up), been since has (which Federation Products Forestry Portuguese The Association, Forestry –Portuguese Forestis Confederation, Farmers –Portuguese CAP including operations, forest to related directly organizations with agreements co-operation signed has Group the activities, management forest its with connection In Co-operatio > > > > industry (RAI unit R&D forestry its from owners forest certification forest of concept sector forest the of nion of the Mediterranean Forest. Forest. Mediterranean the of nion To transfer forestry technology and expertise expertise and technology forestry To transfer private by operated area certified the To increase the of dissemination and promotion Active interests the defend to front To acommon build and the Group’s Forestry Sector, participation participation Sector, Forestry Group’s the Z and with Forestry Forestry n with Z ) to the forest forest the ) to O r g a n i z atio AC – n s was on third party property. party third on was A through Group, the by out carried work firefighting the of I property. own its on fires to intervention its limited not has N contribution to the N the to contribution significant ahighly in resulted and general in forests Portuguese benefitted has commitment This forest. its protect to efforts country’s the to contributor private largest the far by it making fires, forest fighting and preventing in year each euros 3million some invests group Soporcel Portucel The (A N the by run (DFCI) system defence wildfire national the of part a been has 2005 since and country, the of districts (AF Authority Civil Protection (A Protection Civil N the including institutions, of anumber with agreements cooperation signed has Afocelca conception, its Since Portugal. in forest of hectares thousand hundred two than more own together which Silvicaima, and Florestal Aliança of forces the combining venture ajoint Afocelca, up set sector the in companies other with together Group the 2002, in forest, Portugal’s of part devastates year each which problem, this tackle to order In fires. forest fighting and preventing involves also group Soporcel Portucel the within management Forest W fires. forest prevent to do can they what of awareness people’s raise to a campaign for Protection, Civil the including organizations, of anumber with 2009 May in agreement a cooperation signed group Soporcel Portucel the Government, the by organized us”, of all to up “It’s Portugal, a fire-free for campaign the of part As E Companies A ational Authority for Civil Protection, as the Group Group the as Protection, Civil for Authority ational il NPC). C df O ire Ma ire Movement – Movement focelca, in which it has a majority holding, holding, amajority has it which in focelca, n 2009, for example, more than 85% 85% than more example, for n 2009, ational Authority for Civil Protection Protection Civil for Authority ational N n ) and municipal councils in various various in councils municipal ) and a g N e N the PC), m ational Firefighting and the the and Firefighting ational e n gainst Fires t ational Authority for for Authority ational N ational Authority for for Authority ational ational Forestry Forestry ational

T levels of biodiversity present in given locations. given in present biodiversity of levels the benefit even and maintain can managed, properly when and industries based forest of needs the meet to help plantations existed, previousiy none where areas in extraction such for opportunities providing and forests natural from material raw of extraction the on pressure reducing By areas. surrounding the with interfaces their at and plantations within ecosystems of functions the preserving to aview with activities, of impact residual the minimize and benefits maximize to it allows which approaches, management and planning of definition (ii) and practices, management local by caused ecosystem, overall the on impacts of assessment (i) pillars: fundamental two on based management through heritage, cultural and social our to and level landscape at ecosystems of integrity the to contribution apositive make can particular, in plantations and general, in forests that believes Group The he a he dd e d be n e f its o its f P la n te d Forests the greatest value in the region. the in value greatest the of being as perceived aspects the to as Monchique and Alentejo South-Western the in groups interest main the consult to was process this of aim WWF. The the with partnership in Areas Value Conservation of H classification for project the of part as 2008 in conducted process consultation the was this of example An interest. socio-cultural or archaeological natural, of sites classify and identify to order in stakeholders relevant the consulting by is activities management forest its in communities local with engages Group the which in way Another division. communication corporate Group’s the from support with issues, specific discuss to readiness of and stakeholders these by posed questions to replying and receiving in transparency and openness of apolicy adopted has division forestry Group’s The process. dialogue this for opportunities provide also contractors service forestry of monitoring the and Training project. each of stage planning the at assessments impact preliminary through established contacts basis, continuous amore on and, sessions raising awareness and communication intranet), and website Group (the tools communication corporate of use the including channels, of avariety through conducted is entities) relevant 500 than more identified has sector forestry (the operations forestry Group’s the in stakeholders different the with Dialogue Eng a g e m e n t with L t with o c al Co al mm u n ities igh igh

Forestry 61 Sustainability Report 08/09 62 Forests and Stakeholder Engagement. The three three The Engagement. Stakeholder and Forests H Integrity, – Ecosystem considered topics three the for studies case of dissemination the through involved, entities other and companies the highlighted also has project The employment. and growth economic to contributing and participation stakeholder effective for processes H and ecosystems of integrity the maintain which those as N defining plantations, of aspects positive many revealed has project The countries. several in WWF the of branches and Department), Forest Sabah Malaysian the and Commission Forestry UK the China, of Administration Forest State (the representatives government Colombia), K Smurfit and Oriental Forestal U Enso, Stora (Mondi, companies paper and pulp other involved also project The 2years. last the over involved being group Soporcel Portucel the with 2009, in completed was ( Project N the of phase first The > N Inn place took event The trip. field a moth-watching for properties its of one up opening Group the with N AmBioDiv-Valor and Lusoborboletas by organized was and education environmental with research scientific combined project The event. Europe-wide a of part as group Soporcel Portucel Moth European the of edition 2008 the in participation the was this of example An projects. education biodiversity and wildlife support to partnerships establishing involved has practice, in which, education environmental to itself committed 2010 CountDown in part taking By E uropean Moth Night Moth uropean ew Generation Plantations Project Plantations Generation ew ovatio igh Conservation Value Areas, considering considering Areas, Value Conservation igh N ights, in an initiative jointly staged by the the by staged jointly initiative an in ights, N GPP), co-ordinated by WWF International, International, WWF by co-ordinated GPP), n In itiatives ew Generation Plantations Plantations Generation ew ew Generation Plantations Plantations Generation ew igh Conservation Value Value Conservation igh appa Cartón de de Cartón appa PM- , the Group has has Group the , K ymmene, ymmene, atural, atural, responsible sector. responsible more socially and environmentally an to transition the accelerate and support can institutions financial which in ways and production sustainable to relating issues key discuss to WWF, and the and companies institutions, financial between dialogue encourage to designed was This plantations. of Financing Forest Responsible on aworkshop of organization the undertook WWF the with collaboration in Group the 2010 In plantations. forest of management responsible the to relating issues, important equally with dealing 2009, of quarter third the in began which phase, second the with ahead press to decided Group the project, the of value the of recognition In newgenerationplantations/). footprint/forestry/sustainable_plantations/ Portugal in aplantation in forests value conservation high “ and in Portugal plantations in identification forest value – “ Group the by presented studies case the featuring website, WWF the on available are brochure final the of version digital the and articles technical planet. the on biodiversity the of representative highly is which group, a constitute to they depend. The depend. they which on habitats the to changes to respond they as stressed was bio-indicators these of importance N Moth European the for eligible were which 15 of species, different from children. A total of 36 of total A children. as well as visitors, other and biologists including N Moth European of coordinator national Lusoborboletas, (by Portugal in moths H at Stakeholder engagement in high conservation conservation high in engagement Stakeholder also included a talk on on atalk included also and Espirra de erdade Methodologies and approaches for identifying identifying for approaches and Methodologies total of 26 people took part, part, took people 26 of A total ights). ” (http://wwf.panda.org/what_we_do/

species identified were considered considered were identified species

Eduardo Marabuto, from from Marabuto, Eduardo individuals were identified identified were individuals ights project, and the the and project, ights ” drive to develop closer ties with stakeholders. with ties closer develop to drive acontinued of part as etc.), associations, owner forest authorities, administrative the Councils, (AF sector the in players other with conjunction in area this in done be to work important is there that aware is Group The display. on methods the adopt to them encourage to and hand, first practice forestry good see to chance the them offer to designed suppliers, and contractors owners, forest at aimed is and 2010 in commence to is programme The species. other and Eucalyptus of plantations of examples with managed, properly be can forests RAI with conjunction in prepared showcases, technology of network a planning on 2009 and 2008 in proceeded Work Showcases > Technological N , Municipal Councils, Parish Parish Councils, , Municipal in order to demonstrate how how demonstrate to order Z in management. forests better promoting to contribute to designed is and practice good of terms in Group the by developed and acquired knowledge the of fundamentals the out set will Code This operations. forestry of management the in interest an with organizations and persons other and association producers, owners, forest to also but staff Group to only not 2010, in distribution and publication for designed Practice, Forestry Good of Code Group’s the of drafting the on 2009 in started Work Practice Good of > Code

Forestry 63 Sustainability Report 08/09 64 and civil protection offices and agencies. and offices protection civil and forestry companies, confederations, and associations sector forestry Authority, Forestry N the of staff technical the authorities, local governments, civil at primarily directed country, the around locations various at 2009 2419 to June from place took and State of Secretary the by chaired were sessions The promote Forestto promote Certification by invited Group “FORESTS: T “FORESTS: of theme the with Code, Forestry proposed the and requirements certification on debates and presentations of aseries in part took group Soporcel Portucel the Forestry, and Development Rural for State of Secretary the of invitation the On H E DOMAI OF T N OF due to the complexity of the procedures, the cost, cost, the procedures, the of complexity the to due areas, these of certification forest on constraints H highest. is productivity Eucalyptus where country, the of regions northern and central the in located mostly 3 hectares, than less of holdings forest own whom of 85% owners, forest 400,000 than more has Portugal Greenpeace. N environmental international by supported and recognized widely most scheme certification the as regarded been has FSC Germany, K U the as such markets, demanding most the In products. in used materials raw the of sourcing the to as market international the of demands growing the to respond to designed are which standards, recognized internationally strict, with keeping in responsibly, managed are forests that confirms certification Forest (PEFC). schemes Certification Forest of Endorsement the for Programme the and (FSC) Council Stewardship Forest the of that particular in schemes, certification forest main the under manages it which assets forest the of certification achieving to committed been stage early an from has group Soporcel Portucel the principle, this with keeping In level. global and national local, at functions social and economic ecological, relevant its future, the in and now perform, to potential the maintaining manner, aresponsible in managed forests from sourced is industry paper and pulp the of products the in used wood the that guarantees Certification Forest Forest Certi Forest 7.3. P ingdom, Switzerland, the Benelux countries and and countries Benelux the Switzerland, ingdom, S H ecretary of of ecretary E F U T U romotion of Forestromotion of Certification RE”. f i c atio n owever, there are certain certain are there owever, S tate tate GOs, such as WWF and and WWF as such GOs, ational ational nited nited certification. forest for campaign its advanced further have sector the in associations at aimed initiatives raising awareness and training of aseries in participation and organizations producer’s forestry national with agreements co-operation its time, same At the programmes. certification these for standards national the revising and drafting in role active an taken having Portugal, PEFC and Portugal FSC of backers the of one is group Soporcel Portucel The fronts. different of anumber on action taking Portugal, in certification forest industrial non- private, encourage to sought has Group the operations, management forest its of certification double the and position this to addition In worldwide. approach this of pioneers the amongst itself placing market, the on purchased pulpwood certified of metre cubic each for premium a price offer to Portugal in company first the was group Soporcel Portucel the above, out set reasons the For wildfires. of risk high the to finally, and, certification forest for incentives policies European and national of lack the raw materials used in products. in used materials raw the of source the of demanding increasingly is which market, international the on presence its improve to and market the to offered products certified of range the diversify to it allowing products, forest non-timber other and Cork Pine, of producer major a also is Group the processes, industrial its for wood Eucalyptus producing to addition In Cork. include to extended was wood Eucalyptus for 2007 in obtained certification FSC the of scope the year, same the In Portugal. in management forest for licence PEFC the of award first the being this PEFC, the under management forest its of certification obtained Group the mid-2009, In hectares. 102 thousand than more management, its under assets forest the of most for FSC under certification obtained group Soporcel Portucel 2007,In the S Certi opor f c i c el g el atio roup n obtai n e by the P d by the on ForestCertification on assuring the competitiveness of forest products. forest of competitiveness the assuring and woodlands protecting in certification forest of role the to attention draw to primarily designed was and region central the from owners forest and experts together brought event The group. Soporcel Portucel the from support with Association, Industrial and Commercial Foz da Figueira the and Foz da Figueira of Council Municipal the with partnership in organized forests”, Portuguese of development the for step decisive a Certification, “Forestry on Building, Council Municipal Foz da Figueira the at 2009, 16 on September place took A seminar P ortucel S ortucel ortu c el el oporcel group supports S oporcel supports group eminar

Forestry 65 Sustainability Report 08/09 66 7.4. B policy, expressed in the Biodiversity Declaration Declaration Biodiversity the in expressed policy, active an of component avisible and operations its of feature aconstant been has biodiversity to relating issues to attitude Group’s The future. in established be to targets for ground the prepare to and companies, and communities governments, by made already efforts highlight to is initiative this of aim central Another biodiversity. of value economic the of understanding promoting and threats, underlying the combating and identifying Earth, on life of continuation the for biodiversity preserving of importance the of awareness public raising of others, amongst objective, the with Y International the 2010 declared U the of Assembly General The iodiversity Conservation nited N nited ear of Biodiversity, Biodiversity, of ear ations ations Biodiversity Y Biodiversity International the celebrating events the of part as 2010, in subject this on aseminar holding to itself committed and models, management forest Group’s the into strategy conservation biodiversity the integrating in made progress and taken measures the highlighting 08/09, Report Sustainability its of centre the at biodiversity placed group Soporcel Portucel the context, this In conservation. of field the in undertakings its also and Company, the of life the with interaction its and biodiversity of concept the of vision its out 2007, in setting issued ear. Malcata landscape levellandscape Serra de Monchiqu de Serra Site Monchique N Alentejo South-west Alentejo South-west forest Oak Cork by dominated N Estuary Sado Valley Sado forest Oak Cork by dominated landscape conservation, soil of consisting service environmental Tejo do Essential Charneca N Tagus Tagus International International Mogadouro A reas of of reas Malcata N Malcata N atura N atura H e N atural Park atural igh Conservation Conservation igh etwork Site in Sabor, International Douro N Douro International Sabor, in Site etwork atura N atura atural Park, N Park, atural rules in its technical guidelines. These include: These guidelines. technical its in rules practice good of aseries included has Group the quality, water or soil to changes by caused impacts indirect potential mitigate or prevent to order In biodiversity. on impacts potential the of assessment local including harvesting, to through afforestation from activities, forestry various its to continuously and systematically applied is which impacts environmental assessing for system a implemented has Group the stage, early an From Mo Co In etwork Monchique Site Monchique etwork te > > > > strategy into the forest management model. management forest the into strategy conservation biodiversity the of integration through conservation, for guidelines specific setting mapping, and surveys through status, courses; water of vicinity the in chemicals these of use the excluding and means, chemical than rather vegetation, spontaneous controlling for purpose; this for structures appropriate using and conditions earth firm in necessary, absolutely when only allowed crossings soil; the of movement any preventing and machinery heavy of movement avoiding n Respect for wildlife with special conservation conservation special with wildlife for Respect means manual and mechanical to given is Priority with courses, water crossing on Restrictions courses, water along strips riparian for Respect d servatio g el ratio n o atura N atura atural Park atural n i atural Park and N and Park atural f B the Forest Ma Forest n the io etwork Cabrela Site, landscape landscape Site, Cabrela etwork d V iversity iversity alue at the the at alue atura N atura atural Park atural n a g etwork etwork e m e n t sources included the sources filesof the ICN available.sources from the These best information guidelines, management out the most appropriate the forms basis status, on which the then seeks Group and conservation area, its respective intervention collected on The in information the biodiversity a given conservation. for interest with areas of mapping and classification the in result which and offlora andorder habitats, surveys to fauna, conduct Technique (BATM)Manuals which it has developed in In the Assessment field,the Group uses Biodiversity present. species the of assessment arapid by complemented approach ahabitat on based is strategy conservation with the a biodiversity operations impact), greater (whichlocal precede the assessments of planning In and social addition to impacts. environmental on land and usecollects information and potential and requirements, restrictions relevant regulatory the consideration into taking importance, its and of assessment the wildlife on present the land an the conducts point, Group As a starting years. recent over Group the by developed programmes conservation and methods monitoring by supported partnerships, and specialists involving projects, specific in included measures through or projects reforestation) (and afforestation through implemented been has approach integrated This B of (Institute

Forestry 67 Sustainability Report 08/09 68 biodiversity. on made are indirect, or direct impacts, significant no H and Acacias as (such species invasive eradicate to efforts with together adapted), well very is and ago years 200 than more Portugal into introduced was Eucalyptus (the species exotic introducing not and organisms modified genetically using not habitats, converting not of policy the with combined approach, whole This species. of protection the or forests, riparian and meadows degraded of recovery the zones, streamside or forests Oak Cork of management habitats, priority for measures management of implementation the to point may we plans, these under out carried work of examples As improvement. and/or recovery environmental to aview with action practical require which characteristics semi-natural or natural with areas on focus and biodiversity and habitats managing for tools are Plans Action Conservation The monitoring. subsequent and implementation for (CAP), Plans Action Conservation in formulated are which measures, management specific on decides then Group the status, conservation special with species of presence U conservation. on Directives and Conventions different the from resulting guidelines and out the restrictions setting experts, conservation updrawn specifically for this by purpose documents, N ature and Biodiversity Conservation) and internal and internal Conservation) and ature Biodiversity sing this habitat approach, and considering the the considering and approach, habitat this sing for preservation of the Bonelli eagles in southern Portugal. southern in eagles Bonelli the of preservation for (CEAI), Centre Research Birdlife Iberian the with partnership the or Areas, Value H for MedPO, WWF the with partnership the as such abroad, and Portugal in both attention media attracted have Group the by adopted measures the of Many 2010. to through loss biodiversity halt help to seeking is 2010 Countdown to adhesion its and initiative, Biodiversity and Business a co signing by demonstrated biodiversity conserving to commitment apublic made has Group The time. this at reported normally are which of results the area, this in initiatives of anumber in engaged is division forestry the and biodiversity, conserving for concern increased displayed has Group the Certification, Forest of process the pursuing and Policy Sustainability its adopting By Day. Biodiversity Since 2000, the U the 2000, Since May –I 22 akeas), means that that means akeas), ‑ operation agreement with the IC the with agreement operation nited N nited nternational B nternational ations has established 22 May as International International as May 22 established has ations areas covered by the by the covered areas 157 across spread hectares U Management Forest Group’s the by managed land The index. biodiversity ahigh with areas or areas protected to next or in located is group Soporcel Portucel the by managed area the of part asignificant above, reported As N S B habitats. evolving or degraded with forests, riparian of restoration the of case the in as biodiversity, in gain positive anet achieve and further this carry to developed been also have initiatives time, same At the maintained. are land the on levels biodiversity operations, of implementation and planning the of outcome aminimum as that, assure to seek Group the by undertaken programmes These the the by covered areas The stakeholders. other the and general in society of recognition the gain and value create to and resources forest of conservation the promote to authorities, relevant the with actively worked accordingly has group Soporcel Portucel favourable and climaxic). and favourable evolutive, (degraded, conservation of categories various in habitats containing and question in land the Z Protection Special and Sites Classified Areas, Protected of opor io ational N ational nit, corresponding to approximately 120 thousand thousand 120 approximately to corresponding nit, NN d iversity i iversity PA and the PA the and c N el g el B, its involvement with the European European the with involvement its B, etwork of Protected Areas ( Areas Protected of etwork ones, representing more than 20% of of 20% than more representing ones, roup the estateso n the iodiversity Day N atura atura N atura 2000 2000 atura N etwork include a number a number include etwork

municipalities, includes includes municipalities, igh Conservation Conservation igh N the P f the etwork and the the and etwork NN PA). The The PA). ortu , which , which c el el SPZ managed by the Group. the by managed area the of 40% than more covering up drawn been have plans action and manuals Conservation conservation. for interest of being as classified areas of hectares thousand 12 approximately of identification the with land, Group’s the of proportion asignificant on out carried been had assessments biodiversity 2009, of end the By conservation. biodiversity of aims the to aview with effectively, more land its manage to Group the allows System Information Geographical the into networks these geo the of integration The Sites NNPA hectares included Portucel Soporcelgroup % – Special Protection Z Protection –Special – Sites classified in the N the in classified –Sites –N ational N ational etwork of Protected Areas Protected of etwork 1 ones in the N the in ones NNPA 6,165 5.1 atura 2000 N 2000 atura ‑ referencing data for for data referencing atura 2000 N 2000 atura Sites 26,030 21.7 etwork etwork SPZ 19,341 16.1 2 4 N 3 K 2 Special Protection Z Protection 2 Special Asset group Soporcel 1 Portucel ey Areas for E for Areas ey ational N ational 3 etwork of Protected Areas ( Areas Protected of etwork U ones (SP ones Z ) NN 4 PA)

Forestry 69 Sustainability Report 08/09 70 size and characteristics of the Group’s estate. Group’s the of characteristics and size U Management and Landscape –Ecoregion, scales different to matched being parameters management with scale, landscape the at structure aspatial within unit management each by occupied localization the consideration into takes adopted methodology The ecosystems. and species between, interaction of, and abundance and diversity the on impact an has level landscape forest the at structure spatial the that showing studies of number avast of basis the on PO), Med (WWF Programme Mediterranean WWF the with partnership in developed been has FSC, the to exclusive concept, this to approach the Group, the by managed land the of dispersal the and scale the of view In importance. cultural and social environmental, exceptional of H being significant most the categories, different into classified are conservation for interest of Areas H igh Conservation Value Areas, which are areas areas are which Areas, Value Conservation igh i g h Co n servatio n V alue A alue nit – in order to fit the the fit to order –in nit reas the N the under land classifying for criteria the applying By cultural, economic or religious significance. religious or economic cultural, their to due communities, local of identity cultural traditional the for and soil the of conservation for basins, hydrographical of protection and conservation for areas critical or extinction, of danger in or threatened rare, are which ecosystems around established are Areas Value Conservation H the level, alocal On apriority. as regarded are actions conservation biodiversity where level, H as classified and area, certified Group’s the of 48% approximately to corresponding listed, been have U 7Landscape of atotal conservation), soil and quality water of terms (in services environmental essential providing landscapes of Areas Protected igh Conservation Value Areas at the landscape landscape the at Areas Value Conservation igh atura 2000 N 2000 atura etwork, the N the etwork, ational N ational etwork of of etwork igh igh nits nits N N the by classified habitats the that found was it units, management Group’s the in found were that samples habitat 35 approximately the Of H safeguarded. be to species and habitats are there where cases for Plans Action Conservation using improved, or maintained is present wildlife the that assuring of aim the with precaution; of principle the on based is areas these of management The below. describe shall we which partnerships, and projects specific of anumber in resulting issues, biodiversity to commitment atrue developed and knowledge detailed acquired accordingly has Group The Poplar. and Willows by dominated forests, riparian up making habitats the and forests, H and Oak Cork Oaks, evergreen of forests include land Group’s the of part a significant covering and identified habitats Other Ashes. and Alders of forests alluvial and forests Juniper endemic ponds, Mediterranean temporary as such habitats, priority of anumber include others, with combination in or isolated occur which habitats, various These N 19 in and NN in represented are 9 habitats region, in N 7in and NN the in represented 5are found, 9 habitats the of Malcata in area, the in holding Group’s the on N N the in listed 13habitats example, N 2000 etwork of Protected Areas ( Areas Protected of etwork abitats etwork for the Monchique region are to be found found be to are region Monchique the for etwork etwork were well represented. By way of of way By represented. well were etwork 2000 atura 2000. atura N , and in the International Tagus Tagus International the in , and NN PA) and the N the PA) and atura 2000 2000 atura PA areas PA areas ational ational olm Oak Oak olm PA atura atura importance it attached to forest certification. forest to attached it importance the underlining further Group, the by supplied paper certified on published was brochure The Group. the by publication this in disseminated practice good of examples three the were plantations forest of design the and fires forest suppressing for strategy the eagle, Bonelli’s of protection The chains. supply their along industries paper by applied as protection biodiversity in practice good describing document, reference this drafting in N and agencies government of network (a pan-European Eurosite with collaborated Group Issue The amember. is group Soporcel Portucel the which of Group, Issue Biodiversity the by work years’ two of outcome the Co ea of the 11 the of part as (CEPI) Industries Paper of Confederation Industry Paper and Pulp European the in Biodiversity – Promoting “ entitled brochure the in conservation, biodiversity of example European a as up held been also has work Group’s The C CEAI. the with collaboration in monitoring, systematic and species the of biology the to methods management of adjustment through areas, Group’s the in protection special received has and Portugal, in species athreatened is This N (LIFE06 Portugal” in Eagle Bonelli’s Tree N of “Conservation entitled Projecto –N aLIFE of part as –CEAI), Ibérica Avifauna da Estudos de (Centro Research Birdlife for Centre Iberian the with apartnership developed has Group WWF, the the with partnership its to addition In –B EPI g n le i le servatio n souther io th European Paper Week. This represents represents This Week. Paper European d iversity I iversity GOs, as well as private entities) entities) private as well as GOs, n pro ”, launched by the European European the by ”, launched n P j e ssue Group ssue ortu c Sharing Experiences Experiences Sharing t f or the B the or g al AT/P/000194). AT/P/000194). o n elli elli esting esting atureza atureza

Forestry 71 Sustainability Report 08/09 72 raising, communication and education. and communication raising, awareness –environmental conservation of terms in field the in work its of aspects complementary promoting and developing to itself committed has Group The 2010. by planet the on biodiversity of loss the halt to aiming aproject 2010, Countdown is Group the by backed initiative international Another Cou management. forest of areas various in honoured (IC N of Institute the with signed agreement aco-operation in 2007 Biodiversity “ the of implementation for basis the as served also model management forest the into conservation biodiversity of Incorporation Co B usi N ‑ operatio B), containing commitments which have been been have which commitments containing B), n n tDow ess a ess ” (B&B) philosophy, adopted in late late in adopted philosophy, ” (B&B) 2010 n 2010 B nd ature and Biodiversity Conservation Conservation Biodiversity and ature n Ag io ree d iversity ( iversity m e n t Business and and Business B & B ) Portucel Soporcel group). group). Soporcel Portucel the by published Francisco”, São de Quinta the of birdlife the and “Eucalyptus entitled book the and Criação, Má by published Eagle”, “Bonelli’s on book the brochure, Industry” Paper and Pulp European the in Biodiversity Promoting Experiences– “Sharing the brochure, Biodiversity” and “Forests the as (such biodiversity of field the in projects publishing and sessions public through work, and approaches Company’s the of dissemination external and beyond, and sector the for conservation, biodiversity on training internal provide to practice, good and expertise conservation share to partnerships and projects in participation active Group’s the of made be should mention special level, At acorporate Co mm u n i c atio n a R nd aisi A ng ware n ess ess R the services of the ecosystems that depend on them. on depend that ecosystems the of services the improve or maintain to sought be will resources and solutions and years, few next the for commitments Group’s the of one is state, evolutinary or degraded a in are which habitats, of rehabilitation The region. the in associations forestry and agencies government of representatives by U Management Beja de Vale the at day open an for basis the as served Interventions, Territorial –Integrated ITI PRODER, 2.4, Measure under funding obtained Division Forestry the which for projects, these of one 2009, In projects. its of some in work rehabilitation habitat included has Group the vegetation, natural restoring of objectives its achieve to order In communities. local of members to bodies management regional of representatives from ranging management, forest in involved stakeholders main the with dialogue for opportunities provided have these of many and Group the by undertaken work conservation of examples several are There ehabilitatio n o f H nit, in Odemira, attended attended Odemira, in nit, abitats

Forestry 73

About the Process 75

Sustainability Report 08/09 76 ess c ro P the bout A 8.3. 8.2. . 1 . 8

8.

90 Processes Industrial in Safety 79 Process Eco-Efficient An The Industrial U Industrial The A bo u t h e P 76 rocess 77 nits

F o ld here. Backward. Setúbal: Pulp 530,000 t/year – Paper 795,000 t/year 795,000 –Paper t/year 530,000 Pulp Setúbal: t/year 285,000 Pulp Cacia: of the plant. plant. the of operations the in force adriving been has innovation K the using Portugal in produced first was pulp Eucalyptus 1957, in that here, was It mill. the by enjoyed advantages the of one is materials raw its to proximity The country. the in forest Eucalyptus of area largest the in Aveiro, from 8km Portugal, of region central the in located is Mill Cacia The technology. sophisticated and scale their of respect in standards quality international set which and Foz da Setúbal, Figueira Cacia, in located units, industrial three comprises structure production Group’s The T 8.1. coated papers and also high quality . tissue quality high also and papers , “decor” of production the for “designed” pulp of tons thousand 285 of capacity production its to thanks Europe, Central from buyers amongst reputation outstanding an enjoys Mill Cacia The process. For more than five decades, decades, five than more For process. raft he I he ndustrial U ndustrial nits Figueira da Foz: Pulp 560,000 t/year – Paper 790,000 t/year 790,000 –Paper t/year 560,000 Pulp Foz: da Figueira two by t is assured of paper of 790,000 output Annual U into Eucalyptus of tons bleached of thousand 560 capacity production entire the with integrated, fully are complex da Foz industrial Figueira at the Operations technology. quality high with fitted Europe, in units industrial best and largest the of one as regarded today is and paper, fine uncoated of tons thousand 790 approximately of output annual has complex The Europe. in units production paper and pulp efficient I Foz da Figueira the Lavos, in 1984, in Founded PM1 having started up in 1991 and PM2 in 2000. in PM2 and 1991 in up started having PM1 is one of the largest and the most most the and largest the of one is Complex ndustrial

paper machines, both with a width of 8.6 m, of m, 8.6 a width with both machines, paper WF printing and writing paper writing and printing WF K raft pulp (BE pulp raft K P) being incorporated P) incorporated being

About the Process 77 Sustainability Report 08/09 78 U of production annual with Mill, Paper Setúbal the of production the into incorporated was produced pulp the of 40% approximately 2009, and 2008 In paper/year. manufactured of tons thousand 795 produce together which (ATF), Future the About and (FPS) Mill Paper Setúbal the site, the on mills paper two the at produced paper writing and printing into incorporated tons, thousand 530 of capacity annual with pulp, Eucalyptus bleached producing mill the basis: integrated an on function which mills three includes estuary, Sado the by S The WF paper of 295 thousand tons. thousand 295 of paper WF etúbal I etúbal ndustrial Complex ndustrial , located in Mitrena, Mitrena, in , located paper. office premium of production the in leader European the Group the making and product value a higher assuring thereby Complex, Setúbal the at produced pulp the all paper into integrate to possible be will it mill, paper new the of construction the With biomass. self is and performance energy excellent presents mill The used. technology the of because also but size, its of because only not Europe, Southern in important most the of one is Mill Pulp Setúbal The width. U largest the has Future the About whilst width, varying of machines, paper three has Mill Paper Setúbal The ‑ sufficient in electricity, thanks to the use of use the to thanks electricity, in sufficient WF in the world, 10.4 m, 10.4 m, world, the in machine paper WF from biomass? Group’s the at plants derived was In produced 2009, energy of 78% the Did you that… know absorbing each year more than double the fossil CO fossil the double than more year each absorbing 2009. in Portugal in electricity total of 3.5% represented Soporgen, including sources, various from group, Soporcel Portucel the by generated power total The resource. renewable this from Portugal in generated power total of 53% approximately for 2009 in accounting biomass, from energy” “green of producer Portuguese largest the accordingly is Company The residues. forest and bark liquor, black as such process, production the of waste processing and by-products of consisting biomass, is group Soporcel Portucel the by used source energy main The mills. paper and pulp Group the all by produced reducing the CO the reducing to daily contribute and sink carbon important an represent group Soporcel Portucel the by managed forests The recycled. be can and carbon of quantities large store products forest however, intensive; energy as regarded is industry paper and pulp The En eco-efficiency. in study acase is group Soporcel Portucel The A 8.2. er g y n E 2 concentration in the atmosphere, atmosphere, the in concentration co- E fficient P fficient rocess 2

2005 2006 2007 2008 2009

0 Total energyconsumptionby source(GJ) Renewable energy Non-renewable energy

10,000,000

20,000,000

30,000,000

About the Process 79 Sustainability Report 08/09 80 2005 2006 2007 2008 2009 by 60%. 60%. by fuels fossil of consumption total its reduced Group the 2009, to 2000 from period the Over resources. renewable from obtained was Group the by produced energy total the of 78% period, reporting the over consumption energy direct to regard With

0 by renewable source(GJ) Total energyconsumption Black liquor Bark andotherforestresidues

5,000,000

10,000,000 was equivalent was Group to C the dioxide retained forests by by the the managed A Did you that… know by approximately 1.7 million year? per cars t the end of 2009, the accrued quantity of carbon of of end carbon 2009,t the quantity accrued the

15,000,000

20,000,000

25,000,000 Group: the by managed mills the in initiatives of a number implementing by achieved was efficiency energy improve to period two-year the over Progress negative. is sales, less purchases of terms in balance, energy the performance, energy excellent its of aresult As needs. industrial own its to relation in asurplus, runs group Soporcel Portucel the power, electrical of aproducer As At the Cacia Mill Cacia At the > CO and particles solid of emissions lower particular in and emissions, atmospheric in reduction asignificant achieved mill the that meant This oil. fuel than pollution less causes which gas, natural to changed be could fuel auxiliary the that meant also It fuel. fossil auxiliary for need the in reduction adrastic and output higher with boiler, the of performance the in improvement asignificant in resulted &Paper Pulp BREF sector, pulp paper the for document reference European the in (BAT) Technique Available Best the as regarded is technology, bed fluidized to burning grate rotary from switching by boiler, biomass the of Optimization of the environmental performance performance environmental the of Optimization 2 . O 2 emissions generated . This investment investment . This At the Figueira da Foz Industrial Complex Industrial Foz da Figueira At the At the Setúbal Industrial Complex Industrial Setúbal At the produced. produced. ton per GJ 0.72 to 2007, to corresponding compared 4%, of consumption energy total in a reduction achieve to period reporting the in possible was it measures, these of implementation the of aresult As > > > > > economizers and combustion gas pipes. gas combustion and economizers the of replacement through boiler, biomass the of temperature. and pressure ahigher at steam turbine will generator turbo new the that given 2004, December since operating Boiler, Recovery new the of design and concept the of advantage take will it as unit, production this of efficiency energy the improve will project this of implementation The generators. turbo existing the of two replace to MW, 70 of capacity with generator, turbo 2; no. Machine production; pulp for engines electrical large EFF1. score efficiency with engines by kW 22 to up of output Optimization of the environmental performance performance environmental the of Optimization new of a fitting the on 2009 in started Work Paper on discs refiner of Substitution four on control speed electronic of Installation with engines standard of substitution Gradual 26,500,000 27,000,000 27,500,000 28,000,000 28,500,000 29,000,000 and electricalenergy(GJ) Consumption ofthermal

2007

2008

2009

About the Process 81 Sustainability Report 08/09 82 0.8 0.9 1.1 1.2 1 Primary energysources,2009 Level andenergyconsumption GJ/t product Consumption ofthermalandelectricalenergy, Pulp+Paper production(t) Renewable energy(GJ)

2005

2006 63.5% BlackLiquor(GJ) 14.5% Natural Gas(GJ) 7.9% Fuel(GJ) 14.0% Bark(GJ) 2007

2008

2009 renewable energy. renewable to commitment and processes the of improvements resources, natural of use the reducing to a view with group Soporcel Portucel the by implemented and planned measures the of effectiveness the demonstrates This resources. renewable from consumption energy and consumption energy specific for indicators in improvement an alongside increased, has output paper and pulp period, this over consumption; energy its from free broken has output paper and pulp Group’s the that see can we baseline, the as 2005 Taking renewable resource) is CO is resource) (a renewable biomass from generation power the as balance, energy national the to contribute 2010, early in operation full started which units, These steam. MWth 49.75 of capacity thermal with each sites, Setúbal and Cacia the at plants, Power Biomass two of construction the on 2008 in started Work 2 neutral. in total CO total in 1% approximately of a reduction recorded Group The gaseous emissions. gaseous of area the in 2009, and 2008 in euros 11 million than more invested Group the effectively, improvements these achieve to order In improved. significantly been have and production, energy from essentially are air the into released emissions The operations. industrial its of impacts environmental the minimize to practices adopted has group Soporcel Portucel the improvement, continuous to aview With emissions direct total in reduction a20% period, this over recorded, group Soporcel Portucel the years, five last the over implemented processes industrial to improvements and projects investment to thanks and 2009, late in up started which facilities the CO 0.4 0.6 0.8 1.0 1.2 2 a Growth level anddirectCO other at other nd Pulp+Paper production(t) Kg CO

2005 2 2 /t emissions from 2008 to 2009. Excluding Excluding 2009. to 2008 from emissions

2006 m ospheri

2007 c e 2 emissions 2008 m issio

2009 n s 0.00 0.20 0.40 0.60 0.80 1.00 1.20 Trading Scheme. Trading E the by covered gases greenhouse of emissions direct to only relate graphs following The Scheme. Trading E the by covered gases greenhouse of Sources ofCO Atmosferic emissionskg/tproduct Particles SOx NOx

2005

2006 2 emissions,2009 Production ofelectricity–52.5% Physical-chemical processes–3.6% Other combustionprocesses–43.9%

2007

2008 Emissions U Emissions U Emissions

2009

About the Process 83 Sustainability Report 08/09 84 in gaseousemissions(€) Total investment 2009 (5,906,743) 2008 (5,686,351) – AS in S part change issues. change climate on position Company’s the explain to order in forests”, of role “The on discussion panel the in part take to invited was group Soporcel Portucel The universities. and organizations private and public of range awide of participation the with 17 16 April, on and Mafra in held was Future” –ASustainable Change “Climate on A Seminar P ortucel S ortucel ustainable Future” “Climateeminar on Change oporcel takes group 0.4 0.6 0.8 1.0 1.2 contractual requirements. requirements. contractual and routines operating procedures, of documentation training, and raising awareness units, industrial its of impacts environmental the of mitigation resources, natural of use rational through processes, production Group’s the of efficiency the enhance to designed initiatives of anumber with together techniques, available best the of use to a view with equipment and infrastructure in investment to thanks achieved been have improvements The impacts (gaseousemissions) Growth level andenvironmental SOx, kg/tSO NOx, kg/tNO Pulp+Paper production (t)

2005 2 2 2006

2007

2008

2009 Water withdrawal, 2009 Industrial Complex). Industrial (Setúbal estuary Sado the into and complex) Foz da Figueira and Mill Cacia the of case the (in ocean the into diffusers through discharged then are and system, sludge activated an using treatment secondary and primary undergo plants group Soporcel Portucel by made discharges water All output. of ton per consumption water in 45% of reduction impressive an recorded Group the 2009, to 2000 From units. industrial its at reductions these achieve to measures adopted and area this in significantly invested accordingly has It resources. natural of consumption reducing for concern growing a demonstrated has Group the years, the Over W ater a Eff nd lue Surface water(62.2%) Underground water(37.8%) n ts 0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 0.8 0.9 1.1 1.2 1 Growth level andwaterconsumption Emissions intowaterkg/tproduct Water consumptionm Pulp +papelproduction(t) Total Phosphorus Total nitrogen Absorbable organiccompounds–AOX COD BOD TSS

2005 2005

2006 2006 3 /t product

2007 2007

2008 2008

2009 2009

About the Process 85 Sustainability Report 08/09 86 the increases achieved in total production output. production total in achieved increases the despite law, in established limits emission upper the below times all at are and improvements, significant presented have parameters All resources. water protecting in euros 1million approximately invested has Group the years, two last the Over in neteffluents(€) Total ofinvestments 2008 (1,113,391) 2009 (82,949) 0.2 0.4 0.6 0.8 1.0 1.2 1.4 impacts (liquideffluents) Growth level andenvironmental BOD, kg/t TSS, kg/t COD, kg/t Pulp +paperproduction(t)

2005

2006

2007

2008

2009 in solidwaste(€) Total investment Non-hazardous Waste (1000t) Hazardous Waste (t) due to the stoppage of production facilities at the Setúbal industrial complex. complex. industrial Setúbal the at facilities production of stoppage the to due activities, maintenance in increase an from resulted 2008 in produced quantity the steady, relatively held has equipment, mill of maintenance from oils used principally waste, hazardous of production the Although field. this in investment of policy acontinuous to 2007, thanks since sustained, and constant been has progress This produced. waste the of 80% some to value adding and reusing field, this in example aleading today are units industrial Group’s the a result, As output. in reduction a17% in years, three last the over resulted, have production waste minimize to Efforts processes. other in materials raw as products these of use the promoting products, RAI Instituto with partnership in projects, R&D with ahead pressed also has Group The disposal. appropriate assuring and production compost and energy through waste to value adding as well as waste, reducing of aims prime the with processes, production improving to committed remains group Soporcel Portucel the management, waste to respect With W aste aste and potential users of waste waste of users potential Z and 2008 (304,444) 2009 (26,456) 2005 274 340 Valorization ofwaste,2009 100 120 140 160 20 40 60 80 0 Waste production 2006 305 484 Total production(kg/tproduct) Adding valuetowaste,%

2005

2006 2007 Agricultural usesandcompost–69% Energy production–2% Other –2% –13% 329 394

2007 2008 305 767 2008

2009 2009 274 510

About the Process 87 Sustainability Report 08/09 88 Portuguese economy. Portuguese the in and society in player aleading as Group the by taken attitude responsible the illustrating and resources, natural and environment the protecting to commitment strong Group’s the representing euros, million 54 approximately totalled has investment environmental years, five last the Over here. detailed not fields other and emissions gaseous in resources, water saving in issues, waste in investments significant made has group Soporcel Portucel the chapter, this in explained been has as protection, environmental in investment of field the In En viro nm e n tal In vest m e n t 10,000,000 2,000,000 4,000,000 6,000,000 8,000,000 0 in environmentalprotection(€) Investments

2008

2009 stabilizes. process the as minimized be to expected is noise this and start the to due were noise about complaints The 2009. April in boiler, converted the of start-up the to prior received both 2009, 2in to 2008 7 in from falling minimized, was dust concerning complaints of number the Plant, Cacia the at boiler cogeneration biomass the of conversion the With action. immediate of taking the through or procedures existing of implementation through either implemented, were measures corrective cases, all In effluent. liquid and noise dust, odours, to relating period, reporting the over recorded were complaints 15 environmental of A total complex. industrial Foz da Figueira the at management waste to associated evidence documentary mandatory the present to failure and complex, industrial Setúbal the at tank smelt the in emissions particles of measurements prompt in limits, emission with comply to failure Plant, Cacia the at Boiler, Cogeneration Biomass the CO in and particles of levels one-off to due were inspections, in detected non-compliance, of instances These euros. hundred six 14of thousand value atotal with offences, minor to relating 2009, and 2008 in fines, environmental three to subject was Group the compliance, legal of field the In L e g al Co al ‑ up of the biomass power plant in Cacia, Cacia, in plant power biomass the of up m plia nc e materials being used on average each year. each average on used being materials of quantities same the pattern, the in change visible no is there years, reporting two the Over product. final the in incorporated directly materials of use the of predominance the shows graph above The packaging. in plastic, and metal and process the in N paper. and pulp for process production the in materials direct its as fibres recycled and fibre long starch, wood, identifies Group The U Materials 2008 2009 on ‑ renewable materials are mainly chemicals chemicals mainly are materials renewable 0 Materials used(t) Direct materials Non renewable materials se d 4,327,927 4,476,024 2,000,000

4,000,000

6,000,000

About the Process 89 Sustainability Report 08/09 90 procedures, and the respective safety officers officers safety respective the and procedures, safety Group’s the to subject also is bodies external by complexes industrial the at undertaken Work property. and persons of safety the on guidelines policy Group the with keeping in successfully, role their perform to them enabling thereby structures, operational respective the and divisions other to support technical providing for Directors, the to directly report H their through responsibility, take divisions management mill The out. carried is work way the in and structures, respective the of functioning and Organization the within principles, central the underlying culture the strengthen which measures promote to and rules and procedures safety with and requirements legal with compliance ensure to seeks structure This Company. the in levels all at responsibilities and skills complements which procedure a safety designed have Directors the situations, emergency to system aresponse of development and accidents industrial of prevention the to relating requirements the and force in legislation the of light the In work. at safety and health ensure to as so legislation, relevant the with compliance in protection, and prevention of means appropriate adopting and risks assessing hazards, identifying on based is system The Directors. the by approved H the in detailed are aims, policy these implementing of ameans as System, Management Safety the running for methodology and responsibilities structure, management The aims. these achieving to Workforce the of commitment and involvement the concerns and property and people for safety of conditions adequate to relation in objectives and principles Company’s the establishes Manual, Systems Management the in out set and Directors the by defined as Policy, Systems Management The S 8.3. afety in I afety ealth and Safety Managers, who who Managers, Safety and ealth ealth and Safety Manuals Manuals Safety and ealth ndustrial P ndustrial rocesses Division also takes responsibility for the following: the for responsibility takes also Division Organization and Personnel the services, back-up and administrative of field the in duties its with connection In health. occupational for responsible is service, Medicine Occupational its through H and Organizational The Group. the by established practices and procedures plans, the with complying safety, and health promote to required are workers U Group. the for established practices and procedures safety the with compliance to contributing thereby system, safety group Soporcel Portucel the with engage companies these of nder safety legislation and Group policy, all all policy, Group and legislation safety nder > > people and property. and people of movements; internal Surveillance of facilities to ensure the safety safety the ensure to facilities of Surveillance of control and facilities to access of Control uman Resources Division, Division, Resources uman

Sustainability Report 08/09 92 middle management and technical staff, the index fell from 0.5 in 2008 to 0.1 in 2009. in 0.1 to 2008 in 0.5 from fell index the staff, technical and management middle days. For lost of number highest the represents category workers operative the rate, injury the Regarding workers. operative amongst period, the of year each in recorded was disease occupational an of case One Injury Rate years. N Portugal. in occurring all and staff operative to relating mostly leave, sick in resulting accidents 164 of atotal recorded Group the (2008/2009), period reporting the Over environment. working asafer for making thereby safety, and health to risks the minimize or eliminate to consequently and measures preventive and corrective implement to Group the allows causes of analysis careful and reporting The reported. and analyzed processed, are workers of safety and health the to relating incidents all plants, At all Group improvement. continuous of aim the pursue to order in essential is monitoring performance Safety Performance Safety and Health Occupational DiseasesRate 2009 2008 Lost DayRate 2009 2008 2009 2008 Operatives Operatives Operatives 26.9 30.5 0.3 0.4 0.8 0.8 Middle Managementand Middle Management Middle Management T echnical Staff 8.1 0.0 0.0 0.0 0.1 0.5 o fatal accident occurred during these two two these during occurred accident o fatal Senior Managementand Senior Management Senior Management T echnical Staff 3.6 0.0 0.0 0.0 0.0 0.0 T T T op Management op Management op Management 7.9 0.0 0.0 0.0 0.1 0.0 About the Market 93

Sustainability Report 08/09 94 bout the Market the bout A

9.1.1. 9.2. 9.3. 9.1. 9.

98 Brands group Soporcel Portucel Correcting misinformed perceptions about Paper 102 Paper about perceptions misinformed Correcting Business Results 95 Business Paper and Pulp the in group Soporcel Portucel The A bo u t h e M ar 95 k 94 et

F o ld here. Backward. in the P in the (http://www.portucelsoporcel.com/en/investors/fianancial-information.php). 2009 and 2008 for Reports Annual the in published been have and table following the in summarized are stakeholders, various Group’s the to relevance of review, under period two-year the for indicators business main The U the and Europe in especially stage, world the on players strongest Portugal’s of one Group the making continents, five across countries 100 than more to exported being are sales paper its of 90% than More brands. own its of quantity in sales volume expand to it allowing innovation, and branding of policies successful pursued has Group The economy. Portuguese the on impact positive a highly had again once group Soporcel Portucel the performance, business its of terms In * Paymentofamounts relatingtotheprevious period (someofwhichinadvance,thecase 2007) Capital Expenditure,M€ Payments ofCorporation Payments toSuppliers,M€ Payments toersonnel,M€ Payments toShareholders,M€* EBITD EBITD Profit fortheperiod,M€ T Indicator B 9.1.1. 9.1. T urnover, M€ A/Sales, % A, M€ usi n he P he ess R ess ulp and P ulp and T esults ax, M€ ortucel S ortucel nited States. nited aper businessaper oporcel group 1,131.9 246.9 876.1 115.2 271.7 131.1 2008 24.0 49.5 80.4

1,095.3 505.4 910.4 103.5 222.2 105.1 2009 20.3 30.9 79.0

About the Market 95 Sustainability Report 08/09 96 year. last the over investment 21% total of approximately represented which energy in investment from came increase this to contribution large Another 2009. in expenditure capital total of 75% some for accounted which Setúbal, at mill new the in investment heavy the to largely due 2009, to 2008 from significantly increased expenditure capital Group’s the period, reporting the Over capacity. additional acquired newly Group’s the of part small a reflecting already 11.1% by up 2008, on tons, thousand 1,130 to rose sales Total paper markets. new creating to geared initiatives sales successful to also but 46%, by output paper Group’s the boosted which Setúbal, in mill paper new the of start-up the to part in thanks sales, paper of volume its increase to managed still Group H 2008. of half second the in started which crisis economic the to due largely year, previous the to compared 2009 in 3.2% around by dropped Turnover Indicator –M€ reporting: sustainability for requirements GRI the with comply to determined been have indicators following The Accrued economicvalue Economic valuedistributed Economic valuegenerated Without thenew mill > 5.9% With thenew mill > 11.1% 1,158.1 179.2 978.8 2008 owever, the the owever, 1,036.2 1,125.5 2009 89.3

Sustainability Report 08/09 98 best producer of pre-print paper. pre-print of producer best the as emerged group Soporcel Portucel the study, same the In quality. about asked when respondents by cited and used frequently most brand offset the was and growth, and awareness brand of terms in top out came brand Soporset the companies, printing European 777 consulted it which in 2009, in EMGE by conducted study market another In criteria. branding and technical combines which index an performance, brand and awareness brand of terms in brand N EMGE, company, British the by 2009 in conducted study market another In countries. European seven in users professional 400 than more of surveys involving AB, Research International Opticom by time ninth the for conducted study market 2009 Paper –Office Survey Tracking Equity Brand the in brand mill top the as recognized was brand, paper office premium best-selling world’s N papers. office of brands mill of terms in player European atop is Group Today the size. equivalent of competitors international its of any by unrivalled afigure sales, paper cut-size total of 2/3 approximately for accounting 2009, in positively very developed brands Group years. two last the over market European the in position aprominent won have brands group’s Soporcel Portucel The P 9.2. emerged as the best office paper paper office best the as emerged also avigator ortucel S ortucel equipment and materials? and equipment leading UStesting in the laboratory independent office certification from the Inacopia period the Over 2008/2009, N the Did you that… know oporcel B group avigator, the the avigator, and Discovery and , the , the and Discovery. and –N markets these in certification forestry with launched already brands the joined products N in countries other in also and countries same the in launched were Explorer) and Inacópia (Pioneer, certification forestry FSC with brands paper office year, same the In Austria. and Belgium France, U the in certification PEFC and FSC with industry printing the to paper selling started Group the 2008, in Also development. forest sustainable for concern and paper quality high fibres, of recycling combine to need the to coherently respond that solutions as presented also are These iCare. Explorer and Fusion –N fibres recycled incorporating paper office of brands four launched Group the period, 2008/2009 the Over rands orthern and Eastern Europe. These new certified certified new These Europe. Eastern and orthern L Buyers brands obtained performance obtained brands performance nited K nited avigator H avigator ingdom, Switzerland, Germany, H Germany, Switzerland, ingdom, aboratory IN aboratory avigator ybrid, Pioneer Shi Z Shi Pioneer ybrid, , Pioneer (B C L I) en, Inacopia Inacopia en, – the –the , avigator avigator olland, olland, T www.explorer-paper.com consumer. ademanding for values aspiring presents brand Explorer the sports, adventure to Themated E www.inaset-paper.com product. offset aleading as decades three than more of experience and tradition The www.target-paper.com use. domestic and professional both in consumers, of arange for choice of brand The In www.soporset.com industry. printing European the in awareness brand best the with paper offset The S ar xplorer oporset aset g et Navi Dis www.navigator-paper.com paper. office of brand mill paper office of leading Europe’s segment. premium the in bestseller World www.inacopia-paper.com globulus. Eucalyptus from produced paper office first The In www.pioneer-graphic.com www.pioneer-paper.com industry. printing the for paper and paper office in Modernity P www.discovery-paper.com papers. office in eco-efficiency for benchmark The io ac c n overy g opia eer ator Majuscule N awarded FrenchThe association distributors of stationery Did you that… know award ceremony organized by its French customer for its for media Navigator the the at campaigns brand, silverthe marketing, for ribbon incategory best the A Yearof the 2008,their at A nd that…nd also in France won in company 2008, the ? avigator H g/m 75 with products other company’s the joined accordingly which Office, Inacopia to concept eco-efficient this extended company the paper with a basis weight of 75 g/m 75 of weight abasis with paper office selling of policy active its through Following recommendations for use and recycling. recycling. and use for recommendations and uses and characteristics main its of description a containing sheet, data asafety have products paper All consumers. end its of also but Workforce, Group’s the of only not safety the assure to order in cycle, life entire their over impact their to view a with designed are products paper Office business. paper its of development and growth the in fruit borne has which strategy, branding its of proud is group Soporcel Portucel The Eco-logical. N and –Discovery market the on launched ybrid the Silvery the Trophy for Product nnual General Meeting?nnual 2 , in 2008/2009 2008/2009 , in 2 already already avigator avigator

About the Market 99 Sustainability Report 08/09 100 Sociedade Ponto Verde. Ponto Sociedade to charge respective the pays Group the market, domestic the on sold brands mill all For products. these of life of end the to relating those including products, paper to applicable requirements legal the all with compliance guarantees This techniques. available best the to geared legislation, European strictest the with keeping in issues, environmental for responsible authority national the by issued licenses, environmental have mills Group’s the All of the B the of P printing performance and quality. and performance printing of terms in results superb offers and countries, European several in awareness Pioneer countries, 40 than more in sold Currently positioning. responsible socially brand’s the with line in consumers, end at aimed campaign apromotional through cancer), breast of diagnosis early for working (a charity LAÇO for support its consolidated Pioneer The ioneer S the bolsters brand was specially designed for the female market, and has has and market, female the for designed specially was brand rand ocial R has developed excellent brand brand excellent developed has esponsibility disseminating professional initiatives in this field. this in initiatives professional disseminating and recognizing encouraging, communication, business in excellence reward to intended is and Association Communication Corporate Portuguese the by awarded is Prize APCE The Publications. Special for Category the in Prize, APCE the won Cardoso, Sousa Amadeu artist Portuguese the by kept diary illustrated the recreating 2008, in AP the wins Catalogue Inaset The I The naset Catalogue naset C 2009 P E 2009 , launched by the Company Company the by , launched rize supplier in Spain. by this international paper best the as customer Spain. Inand 2009, once was again company the chosen supplier paper best the – as inequipment Italy supplierlargest contract and of officeproduct elected was In company 2008, the by L Did you that… know is subject, prior to being launched on the market. the on launched being to prior subject, is packaging which to Division), Marketing the (through internally and groups) focus (through externally processes, selection with and professionalism, and ethics honesty, integrity, of principles resulting the and Confederation Marketing European the of Conduct of Code the with complies Group The labelling. of purposes the for standards relevant the with complying thereby paper, its producing in used materials fibrous for controls tracking implemented accordingly has and Custody of Chain for certificates PEFC and FSC holds Group The yreco – E urope’s

About the Market 101 Sustainability Report 08/09 102 of consumption. of 50% than more for accounting latter the production, energy and furniture construction, in directly used is roundwood of 90% Some paper. and pulp of production the than other purposes for worldwide consumed is wood that note to important is It U the of area forest the than more forest, of hectares 3.4million some has currently Portugal country. this in trees of planting the behind force driving main the was industry paper the century twentieth the of half second the in 74%, by and grew forests Portuguese (1902-2006), century one approximately of period a Over growing. been also have forest Portugal’s year. per fields football 1 million than more representing 2005, to 1990 from ha 805,000 of rate annual an at grew woodlands European logging. illegal to opposed resolutely is and biodiversity, conserve to working practice, forestry best applies industry The forest. the resource, arenewable for cycle production sustainable a on based is Europe in industry paper The forestation. sustainable of promoter effective an actually is located) is group Soporcel Portucel the (where Europe in produced that especially paper, that evidence irrefutable is there But planet. the of deforestation to contributes paper consuming whether to as years recent in debate frequent been has There deforestation?! to contributes paper Consuming facts. the of some present to now We shall paper. about perceptions misinformed and misunderstandings encounter to uncommon not is it sustainability, of terms in record excellent its despite But cycle. life its of end the at fuel anon-fossil as used and recycled be can It wood. resource, natural arenewable from made is it as sustainability, of terms in marks high scores paper more, is What packaging. and hygiene communication, as essential as areas in societies civilized for resource indispensable increasingly an as serving as well as culture, and arts the science, of dissemination and advance the to contribution unrivalled an made has and years, of thousands for use in been has Paper Misinformed P Correcting 9.3. nited K nited ingdom and H and ingdom olland put together. put olland is a way of contributing to the sustainability of the the of sustainability the to contributing of away is plantations, Eucalyptus from produced paper, our on printing that mean practices sustainable These criteria. established internationally strict with line in manner, responsible economically and socially environmentally, an in managed are they that assuring thereby certified, are forests Group’s the seen, already have we As forest. country’s the renew to used species, forest of a range covering plants 8million some produce nurseries state-of-the-art its year Each forests. Portugal’s of expansion the to contributing thereby purpose, this for especially created plantations, renewable and sustainable from wood material raw main its as uses Group the Accordingly, competitiveness. its built has group Soporcel Portucel the which on materials raw essential the safeguard to order in forests, of protection and development its with starting environment, the and nature of defence intransigent of attitude an on based is development Group’s The sustainability. to commitment a strong made has group Soporcel Portucel the stakeholders, other and shareholders its for value generating competitively, paper quality high produce to is mission main its that fact the of sight losing Without (94%). ranching cattle and agriculture in lie deforestation of causes main the that shows region Amazon the in research that noted be should It forest. of areas largest the lost which countries the were Indonesia and 2010, and 2000 between that, show figures Recent forests. tropical in primarily observed aphenomenon is Deforestation erceptions about P erceptions about aper aper (70 and 75 g/m 75 and (70 grammages lower in paper office of production the in noticeable especially is eco-efficiency This paper. manufacture to used species tree other with compared when paper, of sheets of number same the produce to wood less substantially use to mills the allows also U processes. bleaching and cooking the in needed are agents chemical fewer globulus Eucalyptus paper, and pulp produce to used species coniferous and hardwood other with Compared world. the in species this with cultivated area total the of 53% than less no for accounts Peninsula Iberian The paper. writing and printing uncoated of production the for fibre virgin best the producing as regarded unanimously is world, the around known Eucalyptus of species 500 than more of one only albeit which, globulus Eucalyptus is Portugal in species Eucalyptus dominant The area. forest country’s the of 19% approximately occupying centuries, two nearly for Portugal in present been have trees Eucalyptus that note to important is It sourced. is paper the make to used wood the which from plantations forestry Portugal’s forests. Portugal’s of sustainability the to contributing effectively of away is group Soporcel Portucel the by produced paper consuming reasons, these all for short, In paper. office of consumption sustainable for solution ideal an in resulting competitors, traditional with compared quality and performance losing without has a low content, which means that that means which content, lignin alow has globulus Eucalyptus of se 2 g/m 80 of instead 2 ), ), recycled fibres?! recycled from made be board and paper all Should thereby avoiding the use of fossil fuels). fossil of use the avoiding thereby energy, green producing for life, useful its of end the at used, be may it (although interminably process this undergo cannot recycled, be can it although that, paper also is There recycled. be can paper all not hand other the on and, paper recycled from solely made be cannot which products paper of group asignificant is there hand, one the on Therefore, recycling. for potential the with materials raw other at look we if rate unparalleled an is which recycled, fact in is 80% than more recycling, for available paper other the Of paper. toilet and nappies disposable tissues, and tablecloths used napkins, example for recycling: for unsuitable as regarded is board and paper of consumption European of 19% that estimated is It 100%. to raised be cannot this 2008), in (66.6% world the in recycling paper of levels highest the has Europe Although use. after recycled be cannot which papers are there fibres, paper of capacity recycling limited the to addition In system. production board and paper whole the sustain and renew to order in fibres new incorporate to essential it making time each quality of aloss with times, 6 4to recycled be only can paper manufacturing in used fibres that fact the from derives need This system. production paper the in place a find to order in fibre virgin of incorporation the needs paper recycled as wood”, from made paper vs. paper “recycled on debate the in heard often arguments of anumber demystify to aneed is There

About the Market 103 Sustainability Report 08/09 104 unavailable for recycling. for unavailable are that or cycles, life shorter with products, paper quality lower of manufacture the in directly fibres, new 100% i.e. wood, use to then and uses demanding for paper quality top produce to fibres recycled 100% use to sense no make obviously would It hardwoods. other from fibres than recyclings of number larger a for allows fibre Globulus Eucalyptus that fact the to also but content, fibre high its to only not due is This characteristics. demanding less progressively with products in recycling for material of source excellent an is it fibres, new from produced is group, Soporcel Portucel the by produced paper the is which paper, office Because etc.). work, academic projects, and reports documents, legal invoices, contracts, of case the in (as longevity requires sometimes and standards stricter meet to has paper of type This consumption. paper European of 5% than less represents paper office contrast, In recycling. for paper of source valuable aless them make does it although performance, and quality on impact little with cases most in fibres, recycled from exclusivly made cases some in are cycles, life shorter and applications demanding less with products, These uses. hygiene for paper other and paper toilet newspapers, materials, packaging for is consumption board and paper European of 67% At present, wood. from produced suitably more are types what and paper recovered of use the with made be should paper of types what clarify to important therefore is It group is extremely low (2%). low extremely is group Soporcel Portucel the of output paper the in fibres recycled of use overall the reasons, these all For paper. quality top for especially fibre, virgin of use the to priority give to rational only is it that feel we equal, to hard is which aquality present and plantations sustainable from locally produced are fibres virgin the where Portugal, as such forestry, to suited regions In applied. is principle general this which to extent the influence also obviously should reuse, for suitable and available is which paper recovered or resources, forestry sustainable of Europe in abundance The example. agood is paper office premium which of paper, writing and printing as such cycles, life longer serve and standards quality higher meet to has which paper for reserved being fibre virgin with tissues), some and newspaper packaging, most as (such lifetimes shorter and standards quality demanding less with products in used be fibres recycled of percentage a large that requires system paper whole the of operation sustainable and rational the context, this In board. and paper of recycling and consumption the to standard” a“cascade matching of perspective environmental H ence the importance, from a technical and and atechnical from importance, the ence About our People and Community 105

Sustainability Report 08/09 106 ity n u mm Co nd a eople P our bout A . 1 . 0 1 10.2. 10.

111 Community the with Relations 107 People The A bo u t o u r P a eople n d C omm un it y 106

F o ld here. Backward. commercial subsidiaries around Europe and the U the and Europe around subsidiaries commercial in based are others the whilst Portugal, in work %) 96 than (more Employees Group’s the of Most Operatives. and Staff Technical and Management Middle Staff, Technical and Management Senior Top Management, levels: occupational four into divided is Workforce Group’s The part-time. employed were four only 2009, year-end at personnel group’s Soporcel Portucel the of that noted be should It Employees). (direct contracts permanent of on employed are whom of majority vast the Employees, 2,297 of atotal with period reporting the ending Workforce, its in increase overall an recorded Group The W created. were jobs new 285 where mill, Setúbal new the for personnel of recruitment and selection the saw 2009 and 2008 of years financial The Organization. the by achieved success the to basis adaily on contribute who Employees, its of enthusiasm and dedication professionalism, the on relies Group the aims, these achieve to order In performance. environmental and social economic, excellent with business its manage to seeks group Soporcel Portucel The 10.1. ork f or c T e he he People SA. 1,000 1,500 2,000 2,500 500 0 Workforce of Workforce Geographical distribution Total Workforce No. of Temporary Work Contracts No. ofPermanent Work Contracts

1,908 2007 1,952 44 Other Countries–3.7% Portugal –96.3% 2,066 2008 2,175 109

2,092 2009 2,297 205

About our People and Community 107 Sustainability Report 08/09 108 Proportion ofaverage basicpayofdirectEmployees processes. development professional Group’s the of effect the and assigned responsibility of levels the reflects table, following the in shown women, and men for pay basic The all. to applies system asingle that meaning group, Soporcel Portucel the within levels occupational the of any at women, and men for salaries the setting rules or principles pay the in difference no is There P effectiveness. business ensure to able team, mature and astable it giving Workforce, its for plans career in investment Group’s the illustrates fact This years. 49 to 40 is group Soporcel Portucel the in range age predominant the that shows structure age the presenting graph The Ag positions. management 1% hold approximately Group, the by employed women 289 the Of variations. significant no with years, the over stable been has ratio This women. 13% only with (87%), male predominantly is Workforce Group’s The 1,200 1,500 ay 300 600 900 e S 0 Men tru Top Management Senior Managementand Technical Staff Middle Managementand Technical Staff Operatives 1,175 c

ture 244 2007 225 52

1,356 248 2008 228 70

1,451 Top Management Senior Management Middle Management Operatives Occupational Category 250 2009 237 70 100 150 200 10 20 30 40 50 50 0 0 Age Structure(%) Women 50 to59years 60 to64years Over 65years

8.1 Top Management Senior Managementand Technical Staff Middle Managementand Technical Staff Operatives 21.6 121 Men Rate 34.2 66 33.5 2007 2.4 2008 66 3 3.8 30.3 Women Rate 34.8 30 40 to49years 18 to29years 30 to39years 153 1.1 32 2008 85 3 10,.5

2008 22.9 0.75 0.90 0.91 1.37 Men Rate 32.7

31.6 2009 2.4 165 32 2009 5.6 89 31.8 3 Women Rate 33.2 28.3 2009

0.78 0.91 0.91 1.36 1.1 More than65years 60 to64years 50 to59years 40 to49years 30 to39years 18 to29years retaining talent. and retaining attracting to commitment its reflecting turnover, staff of rate low extremely an recorded has Group The Turnover Staff corresponding involvement rate was progressively diluted. progressively was rate involvement the corresponding growth, subsequent and merger the After bargaining. collective in involvement of tradition agreater had first the which of Soporcel, and Inapa Portucel, companies, three of merger the from formed was Group The interests. professional and social their defend which organizations join to free entirely are Employees Group’s the Compact, Global the in down laid principles the with keeping In Activities Trade Union Age range 45.3% 2007 Portugal 10 1 1 7 8 9 Percentage ofEmployees covered by collective bargaining agreements 2007 Elsewhere 0 0 0 0 4 0 40.7% 2008 Portugal 10 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 6 0 2 3 5 Turnover by gender(%) Women Men 2008

1.9 2007

Elsewhere 3.1 0 0 0 0 1 1

1.2 2008 2.2 Portugal 12 0 1 6 2 8 38.6% 2009 2009

1.4 2009 Elsewhere 1.0 0 0 0 1 1 0

About our People and Community 109 Sustainability Report 08/09 110 analysis and development. and analysis career of process aformal by 87% approximately and analysis/assessment performance of process aformal in involved are group Soporcel Portucel the of Employees the of 97% Some rate. accident the reducing to contributing significantly safety, and health was 11.3% approximately year, last the in provided hours training total the of that, noted be should It hours. training 90 of average annual an received employee each period, two-year the Over Workforce. its in increasingly invested has Group the development, professional of field the In development professional and Training categories. operative the in and staff technical and management middle the in increased but management, top and staff, technical and management senior the in decreased rate absenteeism The Absenteeism 2008 2009 0.0 0.5 1.0 1.5 2.0 2.5 3.0 Absenteeism Average annualtraining hours

0 2009 2008 11.7 Operatives Middle Management Senior Management Top Management

12.6 Operatives 28.9 49.8 50 Middle Management

50.8 and technical staff 64.8

Senior Management and technical staff

100 99.2

Top Management 122

150 Soporcel group was involved over the period, reflecting the priorities of its social policy. social its of priorities the reflecting period, the over involved was group Soporcel Portucel the which in initiatives main the to attention draw we report, this throughout and chapter, this In group. Soporcel Portucel the of conduct the governed always have which principles basic the details which 2006, in published Policy Engagement Community its in expressed as Group, the of operations and development the underpins society to commitment This institutions. and initiatives of range asignificant for support through environment the preserve to and population the of well-being the promote to seeking management, its under forest the and complexes industrial its around communities local the with Empresarial). This work was carried out on on out carried was work This Empresarial). à Cidadania Apoio e Reflexão de (Grupo GRACE with U the by organized initiative, planet” the for plant co a signed group Soporcel Portucel the and Lua da – Monte Sintra de Parque forest, access public of rehabilitation environmental the and biomass of processing and collection the to aview With Monserrate de Tapada the in Work –Voluntary 2008 prevention. wildfire for need the highlight to and biodiversity and conservation woodlands of awareness people’s young To raise objective: Group P forests. of sustainability the to pose wildfires that danger the and resources natural of –conservation forests the of value the of awareness raise to asession included and Turcifal, of parish the from citizens senior and children involved also initiative This support. technical comprehensive with and trees 1,000 some donating by Company), the by managed area an (in Socorro do Serra the reforest to Vedras Torres of Council Municipal the with forces joined group Soporcel Portucel Tree the Day, World of celebration the of part As trees 1,000 of adonation with Socorro, do Serra the of –Reforestation 2008 co its up increased consistently has group Soporcel Portucel the years, the Over http://www.portucelsoporcel.com/en/group/docs/policy-involment-community.html Policy”, Engagement “Community from Extract solidarity.” and interests to conciliate adesire view, of points to other openness respect, relationship: social any in needed values fundamental the of basis the on community the with relationship its conducts group Soporcel Portucel “The R 10.2. romoter: nited N nited ‑ operation agreement which tied in with the “Let’s “Let’s the with in tied which agreement operation ations for the environment, in cooperation cooperation in environment, the for ations Torres Vedras Municipal Council Municipal Vedras Torres elations with the Community elations the with regions around its industrial complexes industrial its around regions the in institutions social To support objective: Group P 2010. in implemented be to is project This expenses. related food paying by families needy to help designed institutions, welfare to aid financial for project its with scheme this substituted Group the 2009, In councils. parish and municipal from obtained information and teams Group by visits through gathered underprivileged, the of behalf on work their of knowledge Group’s the of basis the on year each selected are Institutions complexes. industrial its around regions the in working organizations charity and welfare for presents Christmas for funds allocated has group Soporcel Portucel the 2001, Since Christmas –Charity 2008 work. voluntary with connection in GRACE with relations develop to and area woodlands aneglected To rehabilitate objective: Group P species. indigenous of trees 2,500 than more of planting the with Day, Volunteer International romoter: romoter: Portucel Soporcel group Soporcel Portucel GRACE and Sintra de Parques ‑ operation and dialogue dialogue and operation

About our People and Community 111 Sustainability Report 08/09 112 contributed contributed have witch companies of anumber with forces joined has Group The Portugal. in Foundation Children’s McDonald Ronald the support to aco signed has group Soporcel N The Portugal Foundation Children’s McDonald Ronald the by aproject supports Kids –Navigator 2008 located. are plants our which in region the to related directly projects with name Company’s the To associate objective: Group P type. this of projects support to need the for region the in sponsors other of attention the focus to helped has initiative this policy, community Group’s the in apriority not is arts the of sponsorship Although Cacia. and Angeja of history the with connected figures portraying H Dona wife his and Albuquerque de João Dom of tomb the on work restoration of funding its through Museum, Aveiro the of sponsor prime the become has group Soporcel Portucel The Museum Aveiro the sponsors group Soporcel Portucel –The 2008 romoter: avigator K avigator elena Pereira, a piece of great artistic value value artistic great of apiece Pereira, elena Society (Aveiro Museum) (Aveiro Society ids brand operated by the Portucel Portucel the by operated brand ids ‑ operation agreement agreement operation of the need to protect the forest. the protect to need the of awareness people’s young To raise objective: Group Sport) and People P scent. lemon-like pleasant citriodora Eucalyptus include and locations, different the for suitable being as Group the by chosen were trees The Portugal. mainland around hostels youth 46 the at planting for Y a at Solstice Summer the “Spend slogan the under by Movijovem, organized a project backed Group The Youth Hostels to Plants of –Donation 2008 backgrounds. needy from them of many children, at associates which project a welfare to To contribute objective: Group P hospital. the at treatment long-term undergoing children of families the for support H Children’s Estefânia H McDonald Ronald first the of running and construction the to outh outh romoter: romoter: H ostel”, by donating a varied collection of trees trees of collection a varied by donating ostel”, Movijovem (State Department for Y for Department (State Movijovem group Soporcel Portucel ouse in Portugal, located near the the near located Portugal, in ouse N avigator avigator , a species which gives off a off gives which , a species ospital, designed to provide provide to designed ospital, K ids with a project aimed aimed a project with ids oung oung and to disseminate examples of good practice. good of examples disseminate to and biodiversity of To knowledge to add objective: Group P group. Soporcel Portucel the from taken are which of three biodiversity, of field in the of practice good examples and experiences at the 11 the at was launched brochure the byGroup, the donated Industry Paper and Pulp Experiences – BiodiversityPromoting in the European “ brochure the of publication the in culminated work This loss planet. on the totaken biodiversity halt be can which measures and of biodiversity knowledge our to increase together have worked who experts of a group comprising Industries), Paper of European byset CEPI (Confederation party working biodiversity of the a has been member group Soporcel Portucel –“ 2009 Seia”. Green of “Rehabilitation Estrela, da Serra the for project reforestation the in used been have which Pine) Tree and Strawberry Ash, Oak, Mediterranean Oak, Cork (Oak, species different of trees 18 new 541 of atotal 2008 in donated Group the 2007, and 2006 in purchases paper of basis the On N purchase enterprises) state not but authorities, or institutes (public agency government any whenever State Portuguese the to plants forestry donate to undertaken has group Soporcel Portucel the 2006, in signed Resources, Forestry of General Directorate the and Eco-logical N between agreement cooperation the U Estrela da Serra the of reforestation the for trees 18,000 than more of –Donation 2008 causes. humanitarian and social To support objective: Group P life. working in participation and integration social education, development, own their furthering activities, occupational and useful socially of range a in part take to chance the spectrum, autism the from disorders with people, young and children offer to designed 2008, in project workshop a organized APPDA the of branch Setúbal The (APPDA) Autism and Disorders Development for Association –Portuguese Project –Workshops 2008 romoter: romoter: Sharing Experiences th European Paper Week, and showcases showcases and Week, Paper European CEPI Setúbal branch of APPDA of branch Setúbal ”. Printed on certified paper paper on ”.certified Printed avigator Eco-logical. avigator The The ” Brochure avigator avigator nder nder Sharing Sharing complaints about odours from the Cacia Mill. Cacia the from odours about complaints most the made has which group population the with image company’s the improve to and population the of life of quality the To improve objective: Group P plant. the to location close its given families, their and Employees former Group’s the for also intended is and facilities, three of consists park This region. the of population elderly the for park abio-healthy of creation the supported group Soporcel Portucel the Council, Parish Cacia the with apartnership of part As Park Citizens Senior Cacia the for –Support 2009 Y International the promoting event, profile ahigh in To part take objective: Group Sciences Geological P area. this in initiatives innovative launch to and Earth Planet of Y International the of achievements the assess to industry of leaders and politicians scientists, I and Earth Lisbon Event 2009 Event Lisbon Earth Planet the sponsored group Soporcel Portucel The 2009 Event Lisbon Earth –Planet 2009 environment. the defend to need the of people young amongst awareness raise to and institution this with ties To strengthen objective: Group Foz) da Figueira P environment. natural the with taken be to care the of awareness children’s the raise to designed was and Foz da Figueira in schools primary and nursery at children 800 than more reached initiative The trees. Eucalyptus ornamental two of planting the through region, the in schools at aimed Foz) da Figueira in Center Arts (Performing Foz da Figueira da Espectáculos e Artes de Centro by organized initiative raising awareness environmental an to backing its gave group Soporcel Portucel The Day Forestry World mark to planting tree –Symbolic 2009 romoter: romoter: romoter: U GS, with the prime aim of bringing together together bringing of aim prime the with GS, Cacia Parish Council Parish Cacia UN CAE (Centro de Artes e Espectáculos da da eEspectáculos Artes de (Centro CAE ESCO and the International U International the and ESCO , a joint initiative by U by initiative , ajoint ear of Planet Earth. Planet of ear nion of of nion nesco nesco ear ear

About our People and Community 113 Sustainability Report 08/09 114 2009 – Celebrations for the 250 the for –Celebrations 2009 units. industrial its by enjoyed relations institutional the To strengthen objective: Group P children. underprivileged economically of agroup for aholiday offer to designed was aid This Setúbal. in Council, Parish Sado by organized 15, 6to aged children for camp aholiday supported Group the running, year third the For children underprivileged for Camp –Holiday 2009 Ondas. das Marinha of population the of perception the in company responsible asocially as image its to contribute to and Council, Municipal Foz da Figueira and Group the between relations institutional existing the To strengthen objective: Group P Council. Municipal Foz da Figueira the and Group the between apartnership of out grew project the infants, 30 for capacity With Foz. da Figueira of municipality the in Ondas, das Marinha in centre anursery of construction the towards a donation made group Soporcel Portucel The Foz da Figueira of municipality the in Ondas, das Marinha in centre anursery of building the for –Support 2009 relations. institutional To strengthen objective: Group P H “The on abook of publication the supporting by initiative the to contributed group Soporcel Portucel The events. cultural of number a with 2009 of year the marked council municipal the acity, as status Aveiro’s of years 250 marking celebrations the of part As status city Aveiro’s of romoter: romoter: romoter: Sado Parish Council Parish Sado Council Municipal Foz da Figueira Aveiro Municipal Council Municipal Aveiro in their work. their in shown has Employees these of each which dedication and skills the to attention draws company the events, At these service. company’s the in years 30 15 or completed have who Employees to Mill, Cacia the at and complexes industrial Setúbal and Foz da Figueira its at tribute pays group Soporcel Portucel the year Each S of Length istory of Aveiro”. of istory th anniversary anniversary ervice A ervice leading institutions: leading by organized seminars and conferences for support its through period reporting the over stakeholders various its with ties its strengthened also Group The organized by Impactus and Almedina. Almedina. and Impactus by organized –jointly Products” their and Forest Portuguese > > > > > > e Desenvolvimento Empresarial; e Desenvolvimento aInovação para –Associação –Inovisa production” wood and sequestration carbon estimating Association; Energy Authority; Port Sesimbra organizers; other amongst Setúbal, of Government Civil the by and (CCDR-LVT) Valley Tagus the and Lisbon for Board Development Regional and Coordination the by –promoted Region” Setúbal the for public and private organizations and universities. and organizations private and public of representatives of range avast by attended N Tapada the at held Future” Conference on “ on Conference for simulators and “Models on Seminar –Portuguese Innovation and Energy on Seminar and –Setúbal Platforms” Logistical “Iberian Seminar on “Climate Change – A Sustainable –ASustainable Change “Climate on Seminar N of Value “The on Conference wards N ew Development Opportunities Opportunities Development ew acional de Mafra, and and Mafra, de acional atural Capital: Capital: atural paper. of tons 55 totalling projects, social and educational cultural, to made were donations 256 of A total mills. its around areas the in charities, and schools to paper donated also Group the 2009, and 2008 In operators. forest also are who suppliers wood Group’s the to extended been also has practice This cost. areduced at 2009 and 2008 in sold were plants improved million 1.8 approximately U seed. from grown plants and plants improved between cost in difference the covers Group the as insofar sponsorship, of form the in Group the by provided been has yields higher with production sustainable for incentive This organizations. these with affiliated indirectly or directly operators forest of disposal the at Aliança Viveiros by produced plants Eucalyptus placed accordingly has It plants. Eucalyptus improved of use the encourage and support to order in associations, forestry leading co signed has group Soporcel Portucel the Portugal, in management forest sustainable promote to quest its In nder these co these nder ‑ operation agreements, agreements, operation ‑ operation agreements with with agreements operation projects. environmental to given mostly euros, thousand 401 totalled 2009 and 2008 in Sponsorship welfare. social to geared mostly initiatives, and projects of arange developing to aview with 2009, and 2008 in euros thousand 760 of donations made Group The Sponsorship 2008/2009 Donations 2008/2009 Sport –0.35% Cultural –3.51% Educational –2.10% Social –94.04% Educational –5.36% Events andconferences–12.27% Environmental –82.37%

About our People and Community 115

Annexes 117

Sustainability Report 08/09 118 exes Ann IV. Annex Annex III. Annex II. Annex I. Annex 11. Contact Details 132 Details Contact 130 Auditor External from Report Review 125 Index GRI 120 Glossary N Methodological Ann e x 118 es 119 otes

F o ld here. Backward. mix 2009 the following formula: following the using was calculated rate turnover The employment. in whilst or death retirement toor due dismissal, voluntarily, organization the leaving of Employees number we the turnover, used the to Incalculate order region and gender range, age by turnover, and –Total Workforce LA2 S 2009. and 2008 in made donations to relate community the in investment for figures The question. in years two the in (IRC) tax corporation to relating receipts and payments tax of value the to relate state the to Payments assets biological of value fair the in variation and assets non-current of disposals on gains includes generated value economic The 2009. and 2008 for accounts and reports consolidated Group’s the from directly taken were indicator this in used figures The distributed and generated value economic –Direct EC1 indicator: following the using calculated were indicators These > > > Ec I. —MethodologicalAnnex Notes worked) * 1,000,000 worked) ( *1,000,000 worked) hours of leave/no. sick to leading work at work of number total and absenteeism, and days, lost diseases, occupational injury, of –Rates LA7 basis. same on the reformulated accordingly were 2007 for reported figures The period. reporting of end at Total Workforce A N Frequency of occupational diseases = diseases occupational of Frequency =( work at accidents of Frequency N May 09 Mar 09 Aug 09 o Nov 09 Sep 09 Dec 09 Feb 09 Apr 09 verage Oct 09 Jun 09 Jan 09 Jul 09 o. of occupational diseases/ occupational of o. o umber of Employees leaving the organization / organization the leaving of Employees umber c n ial Ind ial ‑ related fatalities by region. by fatalities related o m i c Ind 16.1% 31.5% 20.1% 14.3% 12.0% 15.0% 10.7% 10.0% 11.0% 15.2% 21.2% Hydro 9.0% 9.2% i c ators i c ators Hydro PRE 1.2% 0.9% 0.7% 0.3% 0.3% 0.1% 0.5% 2.1% 1.4% 2.1% 3.3% 1.8% 3.6% 12.5% 11.5% 12.1% 12.4% 14.2% 12.4% 10.6% 16.2% 23.1% 22.0% 13.8% 9.2% 9.0% Wind N o. of hours hours of o. N generation PRE o. of accidents accidents of o. Cogeneration and micro­ 7.7% 7.8% 7.9% 7.2% 7.5% 9.7% 8.7% 8.6% 9.1% 9.5% 8.3% 7.4% 8.3% Natural gas 30.3% 25.0% 35.1% 40.9% 40.7% 34.5% 35.0% 42.5% 41.7% 33.7% 27.3% 25.9% 34.4% ERSE data, were regarded as negligible. as regarded were data, ERSE available the of basis the on calculated electricity, of consumption with associated Emissions Report. CELE the of basis the on verified were group Soporcel Portucel the by emissions for reported figures The weight by emissions gas greenhouse indirect and –TotalEN16 direct consumption. 1% total of than less is it as negligible considered was consumption Indirect data. ERSE of basis the on calculated was consumption energy Indirect source primary by consumption energy –Indirect EN4 product. end the in present materials be to considered are materials Direct operations. business Group’s the to relevant most as considered materials the were These production. paper for constituents other and fibre /recycled pulp fibre long starch, wood, included materials direct of calculation The metals. and plastics chemicals, included materials non-renewable of calculation The volume or weight by used, –Materials EN1 > > En Employees. male and female of salary gross basic annual average between Ratio category employee by men to women of salary basic of –Ratio LA14 N absenteeism/ Seriousness index =( index Seriousness =( Absenteeism o. of hours worked) *1,000 worked) hours of o. Fuel oil viro 3.8% 0.8% 1.8% 1.5% 0.6% 1.2% 1.6% 1.2% 1.5% 1.3% 1.0% 1.3% 1.5% nm e 21.0% 16.7% 17.6% 14.7% 18.0% 23.1% 21.8% 16.8% 18.9% 18.7% 15.2% 11.7% 17.9% n Coal N tal Ind o. of workable hours) workable of o. N o. of hours lost through through lost hours of o. Nuclear 5.6% 4.7% 2.7% 6.5% 6.2% 9.0% 7.0% 6.2% 5.7% 6.8% 5.8% 5.2% 5.9% N i c o. of days lost per accident/ per lost days of o. ators Geothermal* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Diesel* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 1.9 % 0.9% 1.1% 1.5% 1.5% 1.7% 2.1% 2.4% 2.7% 2.4% 2.5% 2.0% 1.7%

Annexes 119 Sustainability Report 08/09 120 biological processes. consumed inthedegradation oforganicmatterby Parameter forassessing thequantityofoxygen BOD (BiochemicalOxygenDemand) as therecentlydeadvegetable matter. Dead biomassisfrequentlyincludedinthisdefinition mass oflivingorganismsinagiven areaorvolume. partially useableasanenergyresource.Itisthetotal Organic, non-fossil,materialofbiologicalorigin, Biomass system, timberandsoya oil. liquor resultingfromthepaperandpulpproduction the alcoholproducedfromfermentedsugar, theblack oils producedby plants.Examplesofbiofuelsinclude Fuel producedfromdryorganicmatterorcombustible Biofuel ecosystems (communities)inagiven area. relative abundanceofdifferentgenes,speciesand biomass. Itthereforehastodowiththenumberand functional groups,suchashabitats,ecosystemsand each speciesandthetotaldiversity ofspeciesand Biodiversity expresses thegeneticvariabilitywithin Biodiversity . Bleached Eucalyptuspulpproducedby thechemical BEKP (BleachedEucalyptusKraft Pulp) responsibility incompanies. to promoteeco-efficiency,innovation andsocial the changetowards SustainableDevelopment and scenario, makingthebusinesscommunityawareof the guidingprinciplesof WBCSD intothenational economy. This Associationhasthemissionofbringing a further33leadingcompaniesinthePortuguese Council forSustainableDevelopment, togetherwith Soporcel, associatedtothe WBCSD – World Business the initiative ofthecompaniesSonae,Cimporand Non-profit associationcreatedinOctober2001upon Development BCSD Portugal –BusinessCouncilforSustainable given areaandduringacertainperiodoftime. gases and/oroftheirprecursorsandaerosolsina to thereleaseintoatmosphereofgreenhouse Within thecontext ofclimatechange,emissionsrefer Atmospheric emissions substances inwastewater. Expresses theamountofchlorine-boundorganic AOX (AbsorbableOrganicCompounds) II.Annex —Glossary and internationallevel. public authoritiesandprivateinstitutions atnational industry anditsassociatedactivities indealingswith the collective interests ofthepulp,paperandboard A non-profit Portuguese associationrepresenting Portuguese PaperIndustryAssociation CELPA –AssociaçãodaIndústriaPapeleira – variations attributabletonatural causes. alter thecompositionofatmosphereandclimatic Climate Changeattributabletohumanactivitieswhich time. The Convention thereforedistinguishesbetween variations, isobserved duringcomparable periodsof atmosphere andwhich,togetherwithnatural climatic activity whichaltersthecompositionofglobal climate, directlyorindirectlyattributabletohuman defines ClimateChangeasamodificationinthe Framework Convention onClimateChange(UNFCCC) also bestatedthatArticle1oftheUnitedNations the atmosphereorinuseofsoil.Itshould anthropogenic modificationsinthecompositionof processes orfromexternal causes,orfromlasting Climate Changemayresultfromnatural internal prolonged periodoftime(generally decadesormore). conditions andintheirvariability,whichpersistsfora A statisticallysignificantvariationinaverage climatic Climate Change carbon inagricultural soil. reforestation orotherpractices thatimprove the through achangeintheuseofland,forestation, sequestration ofcarbondioxide fromtheatmosphere the biologicalpointofview, thisincludesthedirect carbon depositotherthantheatmosphere.From Processes toincreasethecarboncontentofa Carbon sequestration warming. which contributestowards thepotentialforglobal affecting theradioactive balanceoftheEarthand is ananthropogenicgreenhousegasresponsiblefor Although itmaynotdirectlyaffecthumanhealth, processes andalterations intheuseofland. include theburningoffossilfuels,diverse industrial in natureorbeofhumanoriginfromsourceswhich instance. Acolourless,odourlessgas,whichmayexist arise fromcombustionoffossilfuelsorbiomassfor containing compounds.Carbondioxide emissions Product ofthecombustioncarbonor Carbon Dioxide (CO lithosphere. the atmosphere,ocean,terrestrialbiosphereand various formssuchascarbondioxide) through The termusedtodescribetheflow ofcarbon(in Carbon Cycle 2 ) sources andtoreducetheconsumption ofenergy. Activity whichseekstooptimisetheuseofenergy Energy efficiency small spatialscalesto,ultimately,theentireEarth. of anecosystemmayaccordinglyrange fromvery depending on the focus of interest or study. The extent could becalledanecosystemaresomewhat arbitrary, their physicalenvironment. The boundariesofwhat A systemofinteracting livingorganismstogether with Ecosystem resources. and services,minimizingtheconsumptionofnatural Concept basedontheefficiencyproductionofgoods Eco-efficiency landscapes. to haltthelossofspecies,habitatsandnatural and operation ofnatural systemsby 2010,inorder countries inprotectingandrecovering thestructure A pan-Europeaninitiative whichseekstosupport Countdown 2010 for industrialpurposesorresidentialheating. generation ofelectricity.Cogeneration maybeused energy, whichmakes useoftheresidualheatfrom The combinedproductionofelectricityandthermal Cogeneration source ofprimaryenergyused. decentralised production of energy, irrespective of the commonly known ascogeneration orthroughthe combined heatandelectricityproductionprocesses, promoting theefficientuseofenergythrough A non-profitassociationwiththeobjective of Efficiency andthePromotionofCogeneration COGEN Portugal –Portuguese AssociationforEnergy compounds inwater. required forthecompleteoxidation oforganic Parameter forassessingthequantityofoxygen COD –ChemicalOxygenDemand have thesamegeneticinheritanceassourceplant. the rootingofstemcuttings. These areplantswhich A plantproducedinanurseryfromanotherby Clonal plant environment, energyandforestuse. legislation andinitiatives inthepaperindustry, Association whichmonitorsandanalysesEuropean The Confederation ofEuropeanNationalPaper CEPI –Confederation ofEuropeanPaperIndustries in theproductionofpaper. Agglomerate ofcellulosefibresusedasa raw material Cellulose pulp economics. in bio-geophysical conditions,socialstructure,and throughout theworld, reflectingwidedifferences Many definitionsofthetermforest areinuse A typeofvegetation inwhichtreespredominate. Forest deposits, suchaspetrol,natural gasandcoal. Carbon-based fuelsextracted from fossilcarbon Fossil fuels environmental legislation. third partycompensationfornon-compliancewith Monetary amountcorrespondingtothefinesand Environmental Fines environmental damage. with theobjective ofavoiding, reducing orrepairing Capital expenditure ofanenvironmentalnature, Environmental investment to goahead. (reference situation),ifagiven projectwere not would occurinaperiodoftimeandgiven area should beobtainedby comparingthesituationwhich classified aspositive ornegative, largeorsmall, or activity. The quantificationofthealterations, components asaconsequenceofgiven action Any alteration totheenvironmentoranyofits Environmental Impact 1852. from Australia (Tasmania) introducedintoPortugal in Portugal istheEucalyptusglobulus,abroadleaftree (Myrtaceae family). The mostcommon speciesin Name given tovariousspeciesoftheEucalyptusgenus Eucalyptus out inAnnex BoftheProtocol. reduction commitmentsandtheemissionslimitsset emission values,whicharecalculatedaccordingtothe tradable quotasbasedontheattributedquantitiesof Protocol, emissionstrading consistsofasystem international systems.UnderArticle17oftheKyoto national emissionstrading andquotassystemsforthe IPPC adoptedtheconvention touselicencesforthe internationally. The SecondEvaluationReportofthe may occurbetween companies,eithernationallyor outside ofthecountry.Ingeneral, emissionstrading compensate emissionsfromanothersourceinsideor required level, touseortrade thesurplusreductionto who reducegreenhousegasemissionsbeyond the achieving environmentalobjectives whichallows those It takes amarket-oriented approach,aimedat March). December (revised by DecreeLawno.72/2006of24 Portuguese lawby DecreeLawno.233/2004of14 Directive 2003/87/CEof13October, transposed into strategy toreduceGHemissionsisfulfilled,under a mechanismcreatedtoensurethattheEuropean usually calledtheDiplomaCELEinPortugal. This is regulate emissionsofgreenhousegases(GHG), The firstintra-community market instrumentto EU ETS–Emissions Trading Scheme

Annexes 121 Sustainability Report 08/09 122 environmental andsocialperformance. companies topreparereportson theireconomic, worldwide structure ofreportingdirectives, helping An independentglobalinstitution developing a GRI –GlobalReportingInitiative hydrofluorocarbons (HFC)andperfluorocarbons(PFC). greenhouse gases,namely:sulphurhexafluoride (SF6), Protocol establishesstandardsinrelationtoother Protocol. InadditiontoCO2,N2OandCH4,theKyoto and bromine,whichareregulatedby theMontreal halocarbons andothersubstancescontainingchlorine greenhouse gasesintheatmosphere,suchas and ozone(O3).Inaddition,therearemanmade dioxide (CO2),nitrousoxide (N2O),methane(C H4) greenhouse gasesarewatervapour(H2O),carbon and clouds.IntheEarth’s atmosphere,themain Earth’s surface, theatmosphere the spectrumofinfrared radiation emittedby the absorb andemitradiation incertainwavelengths of atmosphere, whethernatural oranthropogenic,which Greenhouse gasesarethegaseouscomponentsof Greenhouse Gases(GHG) space. of this,heatisretainedrather thanbeingreleasedinto by certaingasespresentintheatmosphere.Asaresult radiation reflected by theearth’s surface isabsorbed A processwhichoccurswhenpartofthesolar Greenhouse effect GH emissionsandpromotingtheirglobalacceptance. standards onthemonitoringandcommunicationof the objective ofdeveloping internationallyaccepted A businesspartnershipbetween variousentitieswith GHG Protocol(GreenhouseGasInitiative) but incompletemeasureofwell being. deterioration ofnatural resources.GDPisamuchused depreciation ofmanufactured goodsorexhaustion or normally ayear. Itiscalculatedwithoutdeductionsfor a geographical regionduringagiven periodoftime, included inthevalueofproductsacountryor economy, plusanytaxes andlessanysubsidiesnot for allresidentandnon-residentproducersinthe The sumofgrossvalueadded,atretailprices, GDP (GrossDomesticProduct) managers toadoptthecertificationsystem. system andcallingonforestproducers,owners and certification processin Portugal, implementingthe the WWF hasactedasfacilitator oftheFSC responsibly managedforests.Asinothercountries, assures consumersthatproductsaresourcedfrom forestation. Independentcertification by theFSC organizations whichareinterestedinresponsible accreditation servicesforcompanies,supporting includes standardsetting,qualitycertificationand management offorestsworldwide. Itswork organization whichpromotestheresponsible An independent,non-governmental andnon-profit FSC –Forest Stewardship Council In 2008 itwent backtousingitsoriginal name. Conservation and 2008, it adopted the official name of World various countries around the world. Between 1990 organizations and around 10,000 professionals from governmental agencies,766NGOsand81international It bringstogetheraround83American states,108 working for the conservation of natural resources. An internationalorganizationfoundedin1948 Nature andNatural Resources IUCN –InternationalUnionfortheConservationof on environmentalmanagementsystems. International OrganizationforStandardization(ISO) Set ofinternationalstandardscreatedby the ISO 14000Standards dimension. organizations ingeneral, regardlessoftheirtypeor which establishaqualitymanagementmodelfor International OrganizationforStandardization(ISO) Set ofinternationalstandardscreatedby the ISO 9000Standards development ofhumanresources. energy and environmental control, and systematic and safety management and control processes, products and processes, structuring of quality, hygiene transfer and development of technology, innovation in with theState,LocalAuthoritiesandcompanieson services, with consequent international profile, working continuous improvement inPortuguese industryand An institute with the mission of contributing to ISQ – Welding andQualityInstitute intermediate dryingprocess. paper manufactured atthesamemill,withoutan Pulp producedatamillforincorporation into Integrated Pulp enhancement andrecognitionofthenatural heritage. especially forthecataloguing,monitoring,supervision, This bodypreparesandimplementsactionplans, of natureandbiodiversity conservationpolicies. as monitoringandoverseeing theimplementation for managingprotectedareasinPortugal, aswell The ICNBisthegovernment instituteresponsible Biodiversity ICNB –InstituteforNatureConservationand refresher training forscientificandtechnicalstaff. the fieldofbiology,chemistryandbiotechnology An instituteconductingandpromotingresearchin Biology IBET –InstituteofExperimentaland Technological approved by MinisterialOrder209/2004of3March. environment, asdefinedintheEuropean Waste List, Waste whichpresentsadangertohealthandthe Hazardous waste portion ofthetotalenvironment. organism orspecieslices;amorelocallycircumscribed The particularenvironmentorplacewherean Habitat U nion, using the same abbreviation. producers. Environmental declaration voluntarily signedby paper Paper Profile material suspendedintheair. Atmospheric pollutantmadeupfromfinelydivided Particles and safetyatwork systems. Safety AssessmentSeriesforcertificationofhealth Standards belongingtotheOccupationalHealthand OHSAS 18001Standards March. List, approved by Ministerial Order209/2004of3 the environment,asdefinedinEuropean Waste Waste whichdoesnotpresentdangerforhealthand Non-hazardous waste formation ofozone. other oxides ofnitrogenthatplayamajorroleinthe The termusedtodescribethesumofNO,O NOx (NitrogenOxides) Non-Governmental Organization. NGO professional competenceandbusinessintegrity. Membership ofthisassociationserves asamarkof lends recognitionandcredibilitytothesector. foundation in1920. The existence ofthisassociation association forpaperandcardboardtraders sinceits Founded in1920thisistheonlyaccreditedtrade NAPM –NationalAssociationofPaperMerchants of 25years. the internationalcommunitytobeachieved inaperiod so‑called MillenniumDevelopment Goals(MDGs)by the new millennium,andwiththeapproval ofthe challenges faced by Humanityonthethresholdof boost todevelopment issues,identifyingthecentral global cooperation inthe21stcentury.Itgave ahuge the UnitedNations,launchedadecisive processof 189 MemberStatesoftheGeneral Assemblyof The MillenniumDeclaration, adoptedin2000by all Millennium Goals abroad, asraw materialforthemanufacture ofpaper. Pulp intendedforsaleontheopenmarket athomeor Market Pulp less thantheemissionsexpected for2008). (for some countriesthisvaluecorrespondsto15% 1990 levels, intheperiodbetween 2008and2012 greenhouse gasesby, atleast,5.2%inrelationto countries areobligedtoreduceemissionsof of globalwarming. With thisprotocol,developed scientific research,astheanthropogeniccause greenhouse gases,considered,accordingtomost 1997 whichestablishedcommitmentsforcutting An internationaltreatynegotiatedinJapan Kyoto Protocol 2 and Sending wasteforrecycling and/orreuse. Reuse of Waste energy, photovoltaic andsolarheating. biofuels, biogas,biomass,geothermalenergy,wind for example: conventional hydro-electric power, essentially inexhaustible, asopposedtofossilfuels, It isenergyobtainedfromsourcesconsideredtobe including non-carbonorcarbon-neutral technologies. period oftimeinrelationtotheEarth’s natural cycles, Sources ofenergywhichareavailableforashort Renewable energy Forestry (IPCC,2000). the ReportofIPPConLandUse,Changeand forestation, reforestationanddeforestation,consult the term“forest”andotherrelatedterms,suchas over timeforothersuses.For moreinformationon Planting ofnew forestsonlandwhichwasconverted Reforestation composting butexcluding energyrecovery. process foritsoriginaloranotherpurpose,including Reprocessing ofrecover paperinaproduction Recycling ofpaper process formanufacturing. The main or essential substance used in the production Raw Material industries (wood-based boardsandcellulose). Wood logsofasmallerdiameterforthewood chipping Pulpwood licences. National planwhichregulatescarbondioxide emission Licenses PNALE –NationalPlanfortheAllocationofEmission accrediting sustainableforestmanagement. legislative framework islessfirm,withaview to and organizationinforestownership andwherethe countries facing greaterproblemsofleadership for globalforestryissues,seekingtowelcome new The PEFCaccordinglypresentsitselfasasolution and wasextended tootherregionsoftheworld. Europe, thePEFCexperienced exponential growth, European forests.Afteritslaunchandsuccessin management, basedonthespecificfeaturesof framework forcertificationofsustainableforest Initially, thePEFCwasdeveloped tocreateareference from professionalsintheforestrytimbersector. of forestowners inEuropeancountries,withsupport This programme wasfoundedin1999ontheinitiative Certification PEFC –Programme fortheEndorsementofForest

Annexes 123 Sustainability Report 08/09 124 including thePortucel SoporcelGroup. forefront oftheirbusinessareasonagloballevel, brings togethermorethan190companiesatthe to SustainableDevelopment issues, whichcurrently Leading world organizationinthecorporate approach Development. WBCSD –World BusinessCouncilforSustainable depth atwhichplantscangrow. which lightcanpenetrate andthereby reducesthe solids reducesthedepthbelow thewatersurface to effluents orwaterbodies.Anincreaseinsuspended A measureofsuspendedsolidsinwastewater, TSS (Total SuspendedSolids) Group’s industrialfacilities. Total offossilandbiomassfuelsconsumedatthe Total ConsumptionofPrimaryEnergy considered riskfactors fortheorganization. but alsoenvironmentalandsocialaspects,whichare into accountnotonlytraditional economicfactors companies, organizationsandcountriesshouldtake A conceptaccordingtowhichthedevelopment of Sustainability cohesion andprotectionoftheenvironment. three essentialpillars:economicdevelopment, social meet theirown needs”. Itsimplementationisbasedon compromising theabilityoffuturegenerations to development whichmeetspresentneedswithout Environment andDevelopment. Itwasdefinedas: the UnitedNationsin World Committeeforthe Common Future”, preparedundertheauspicesof launched in1987by theBrundtlandReport“Our 1992. Onthisoccasionconceptwasreaffirmed, Development (CNU Conference oftheUnitedNationsonEnvironmentand world politicalagendaattheEarthSummit. This Sustainable development wasplacedonthe Sustainable Development affected by theactivityofagiven entity. Interest groupscomprisingallthosewhoaffectorare Stakeholders Gaseous moleculesmadeofsulphurandoxygen. SOx (Sulphuroxides) international andtransnational level. environment, civicandbusinessaffairs, atanational, education, training, society,thearts,science, supporting programs andprojectsintheareasof competitiveness by planning,implementingand contributing towards sustainabledevelopment and social responsibilityamongstcompanies, An associationwiththeobjective ofpromoting RSE PORTUGAL –Corporate SocialResponsibility AD) washeldinRiodeJaneiro the managementofhumanandfinancialresources. distribution cycles, totheproductionofenergyand management offorestplantations,productionand productive stagesoftheprocessfromsustainable needs oftheCustomer, andwhichcovers allthe Group, withtheultimateobjective ofsatisfyingthe A seriesofrelatedactivitiesdeveloped by the Value chain regarded asstrategic. Certification andtomonitorcertificationprojects action hasbeentodivulgeandpromoteFSCForestry Initiative (FSCPortugal). Oneofitsmainlines responsibility forimplementingtheFSCNational projects aroundtheworld. In2006,the WWF assumed in theworld, managingover 1,300conservation is oneofthelargestenvironmentalorganizations over– consumptionofnatural resources. The WWF resources andpromotingareductioninpollution ensuring thesustainableuseofrenewable natural diversity. This organizationalsohastheobjective of through theconservationofworld’s biological and toconstructafutureinharmonywithnature degradation ofthenatural environmentoftheplanet to globalissueswiththemissionofpreventing the Created atthebeginningof1960’s asaresponse WWF –World Wide FundforNature Annex III.Annex —GRI Index 3.12 3.11 3.9 3.7 3.6 3.4 3.3 2.9 2.8 2.7 nature ofownership andlegalform. 2.6 3.13 3.10 3.8 3.5 3.2 3.1 Report Parameters 2.10 number ofcountrieswheretheorganizationoperates, andnamesof 2.5 2.4 2.3 2.2 nameoftheorganization. 2.1 Organizational Profile 1.2 1.1 Strategy andAnalysis  Complete and verified GRI ContentIndex. boundary, ormeasurementmethodsappliedinthereport. Significant changesfromprevious reportingperiodsinthescope, compilation oftheIndicatorsandotherinformationinreport. assumptions andtechniquesunderlyingestimationsappliedtothe Data measurementtechniquesandthebasesofcalculations,including State anyspecificlimitationsonthescopeorboundaryofreport8. Boundary ofthereport. Contact pointforquestionsregardingthereportoritscontents. Reporting cycle. structure, orownership. Significant changesduringthereportingperiodregardingsize, Scale ofthereportingorganization. Markets served. for thereport. Policy andcurrentpractice withregardtoseekingexternal assurance in earlierreports,andthereasonsforsuchre-statement. Explanation oftheeffectanyre-statementsinformationprovided comparability fromperiodtoand/orbetween organizations. outsourced operations, andotherentitiesthatcansignificantlyaffect Basis forreportingonjointventures, subsidiaries,leasedfacilities, 3.5 Processfordefiningreportcontent. Date ofmostrecentprevious report. Reporting period. Awards received inthereportingperiod. to thesustainabilityissuescovered inthereport. countries witheithermajoroperations orthatarespecificallyrelevant Location oforganization’s headquarters. operating companies,subsidiaries,andjointventures. Operational structureoftheorganization,includingmaindivisions, Primary brands, products,and/orservices. Description ofkey impacts,risks,andopportunities. strategy. about therelevance ofsustainabilitytotheorganizationandits Statement fromthemostseniordecisionmaker oftheorganization

Verified and partial  Status AR 2009BusinessIndicators,p23andp147 AR 2009DivisionalStructure,p21 AR 2009,p.96,NotestotheFinancialStatements. Public limitedcompanywithsharecapitalrepresentedby registeredshares, on sustainabilityissues. means thatitisinPortugal thattheGroup’s activitiescausethemostimpact The Portucel SoporcelgroupproducesallitspulpandpaperinPortugal This are reportedinthemethodologicalnotes. in theperformancedatarelationtoprevious periods.Changesinmethods companies, taken inisolationorasagroup,representanysignificantchange Portucel SoporcelNV. Inview oftheirnatureandsize,nonethese Portucel FlorestalBrasil, Portucel Moçambique,BosquesdoAtlântico, to includenew Groupcompanies:Ema21,Headbox, PSCE,AtlanticForest, In relationtoprevious years, thescopeofthisreporthasbeenextended No existing informationhasbeenrestated. by theGroup. sets ofindicatorsarereportedat100%given thatthecompanyismanaged equity method(associates)forallthecompaniesmakingupGroup.Others consolidated reportusingthefullconsolidationmethod(subsidiaries)and which is8%owned. Accordingly,thebusinessindicatorsarereportedin All Groupcompaniesare100%owned by theGroup,except forSoporgen, There arenolimitationsonthereport. sustainability performance. Balance – The Reportlooksatbothpositive andnegative aspectsof methodology. Relevance –AmaterialityanalysishasbeencarriedoutusingtheGRI and opportunitiesfacing thesector. Sustainability Context –Item5.2ofthisreportsetsoutthemainchallenges previous years. Comparability –Allquantitative dataispresentedonacomparable basiswith undertaken by theentireGroup. Scope –ItisstatedonPage6thattheReportreferstoactivities The reportingcycle fortheSustainabilityReportisevery two years. 2006/2007 The lastreportproducedby thePortucel Soporcelgroupwasfortheperiod Observations 27 — — 8, 26 — — — 8 8, 9 6 — 6 125 119 — 10 6 98 21 131 28 33, 98 6 39 13-16 Page

Annexes 125 Sustainability Report 08/09 126 EC3 Coverage oftheorganization’s definedbenefitplanobligations. DMA ENManagementapproachtoenvironmentalperformance Management Approach 4.11  4.10  4.9  4.8  4.7  4.6  4.5  4.4  4.3  organization’s activitiesduetoclimatechange. EC2 Financialimplicationsandotherrisksopportunities forthe governments. investments, retainedearnings,andpaymentstocapitalproviders and operating costs,employee compensation,donationsandothercommunity EC1 Directeconomicvaluegenerated anddistributed,includingrevenues, Economic PerformanceIndicators DMA PRManagementApproachtosocialperformance:Products DMA SOManagementApproachtosocialperformance:Society DMA HRManagementapproachtosocialperformance:umanRights DMA LAManagementapproachtosocialperformance:Employment Practices DMA ECManagementapproachtoeconomicperformance 4.17  4.16  4.15  4.13  4.12  4.2  4.14  4.1  Governance, Commitments,andEngagement  Complete and verified principle isaddressedby theorganization. Explanation ofwhetherandhow theprecautionaryapproachor social performance. performance, particularlywithrespecttoeconomic,environmental,and Processes forevaluating thehighestgovernance body’s own standards, codesofconduct,andprinciples. opportunities, andadherenceorcompliancewithinternationallyagreed environmental, andsocialperformance,includingrelevant risksand organization’s identificationandmanagementofeconomic, Procedures ofthehighestgovernance bodyforoverseeing the performance andthestatusoftheirimplementation. conduct, andprinciplesrelevant toeconomic,environmental,andsocial Internally developed statementsofmissionorvalues,codes strategy oneconomic,environmental,andsocialtopics. members ofthehighestgovernance bodyforguidingtheorganization’s Process fordeterminingthequalificationsand expertise ofthe of interestareavoided Processes inplaceforthehighestgovernance bodytoensureconflicts and environmentalperformance). arrangements), andtheorganization’s performance(includingsocial governance body,seniormanagers,andexecutives (includingdeparture Linkage between compensationformembersofthehighest recommendations ordirectiontothehighestgovernance body. Mechanisms forshareholdersandEmployees toprovide recommendations ordirectiontothehighestgovernance body. Mechanisms forshareholdersandemployees toprovide topics andconcerns,includingthroughitsreporting. engagement, andhow theorganizationhasrespondedtothosekey Key topicsandconcernsthathave beenraised throughstakeholder engagement by typeandby stakeholder group. Approaches tostakeholder engagement,includingfrequencyof engage. Basis foridentificationandselectionofstakeholders withwhomto advocacy organizations. Significant participationinassociationsand/ornational/international endorses. principles, orotherinitiatives towhichtheorganizationsubscribesor Externally developed economic,environmental,andsocialcharters, management andthereasonsforthisarrangement). executive officer(and,ifso,theirfunctionwithintheorganization’s Indicate whethertheChairofhighestgovernance bodyisalsoan List ofstakeholder groupsengagedby theorganization. setting strategy ororganizationaloversight. the highestgovernance bodyresponsibleforspecifictasks,suchas Governance structureoftheorganization,includingcommitteesunder

Verified and partial Status regular basis. reviewed, makingitpossibletocontrolcertainsustainabilityissuesona The Environment,QualityandSafetyManagementSystemsareregularly environmental andsocialperformance. and theInternalControlCommittee,responsibleforsupervisingeconomic, Corporate Governance SupervisionCommittee,theSustainabilityCommittee Three specificcommitteesfunctionwithinthecompany:Internal The Grouphasalsodrawn upaForestry CodeofConduct. en/info-centre.php?c=48C64A1339FC1 can befoundatconsultthesepolicieshttp://www.portucelsoporcel.com/ the organization’s economic,environmental andsocialperformance. These The Portucel SoporcelgrouphasimplementedaseriesofPolicies relatingto Executive Committee. Corporate Governance Report(pp.173-180)–AreasofResponsibilitythe environmental performance.For furtherinformation,pleaseconsultthe manage thedifferentquestionsrelatingtoGroup’s economic,socialand Board areestablishedinview oftheexpertise andexperience neededto The areasofresponsibilityassignedtothemembersExecutive 191) –Ethicalprinciples. information, pleaseconsulttheCorporate Governance Report(pp.190and conduct, inordertoavoid conflictsofinterestsandotherissues. For further The CodeofEthicalPrinciplesimplementedintheGroupsetsguidelinesfor Corporate Governance Report,containedintheAR2009. For informationonthispoint,pleaseseeChapterII,pp.182and183ofthe procedures fordialoguewiththe Workforce, pleaseseeitem6ofthisreport. of themajorityshareholder(). For moreinformationontheformal members oftheBoardDirectorsareExecutive Committee There arecommunicationchannelsopenwithshareholdersinsofar astwo does notthereforeapply. There aretwo governance bodiesinthePortucel Soporcelgroup. This item pages 165and166,inthe2009AnnualReport. Executive Committee,pleaseconsulttheCorporate Governance Report,on For furtherinformationonthecompositionofBoardDirectorsand AR 2009Item1.20.1,p103 AR 2009Item33,p145 sought toconsidertherelevant issues. In settingitstargetsforthenext two years, thePortucel Soporcelgrouphas process whichtakes sustainabilityissuesintoaccount. The Portucel Soporcelgroupiscurrentlydeveloping anemployee assessment Observations 28 33, 59 28 — — — 28 28 — — 8, 52,63 — 96, 115 35 35 35 34 34 36 8, 51,52,61 51, 61 30 30 30 71 28, 30 Page protected areasandofhighbiodiversity valueoutsideprotectedareas. EN11 Locationandsizeoflandowned, leased,managedin,oradjacentto, EN22 Total weight ofwasteby typeanddisposalmethod. engagement. provided primarilyforpublicbenefitthroughcommercial,in-kind,orprobono EC8 Development andimpactofinfrastructure investments andservices from thelocalcommunityatlocationsofsignificantoperation. EC7 Proceduresforlocalhiringandproportionofseniormanagementhired EN23 Total numberandvolume ofsignificantspills. EN19 Emissionsofozone-depletingsubstancesby weight. EN17 Otherrelevant indirectgreenhousegasemissionsby weight. EN16 Total directandindirectgreenhousegasemissionsby weight. biodiversity. EN14 Strategies, currentactions,andfutureplansformanagingimpactson EN13 Habitatsprotectedorrestored. protected areas. on biodiversity inprotectedareasandofhighbiodiversity valueoutside EN12 Descriptionofsignificantimpactsactivities,products,andservices EN8 Total waterwithdrawal by source. these initiatives. products andservices,reductionsinenergyrequirementsasaresultof EN6 Initiatives toprovide energy-efficientorrenewable energybased EN5 Energysaved duetoconservationandefficiencyimprovements. EN4 Indirectenergyconsumptionby primarysource. EN3 Directenergyconsumptionby primaryenergysource. EN2 Percentageofmaterialsusedthatarerecycled inputmaterials. EN1 Materialsusedby weight orvolume. Environmental PerformanceIndicators EN20 NO,SO,andothersignificantairemissions by typeand weight. EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. EC4 Significantfinancialassistancereceived from government. EN21 Total waterdischargeby qualityanddestination. at significantlocationsofoperation. EC6 Policy, practices, andproportionofspendingonlocally-basedsuppliers  Complete and verified

Verified and partial Status 2009: 37,688(1,000m 2009: 52,060(1000m 2008: 40,452(1,000m Surface Water the occurrence,andlater sentafullreport. materials removed. Alltherelevant authorities were informedonthe dayof damage. However, damageprevention measures were adoptedandthespilled place intotheMitrenamarshes,withoutany significantenvironmental In October2009,aspillageofapproximately 3tofshreddedpapertook TSS NO this typeofgas. ozone-depleting substances,andisnotengagedinrecovering equipmentwith The Portucel Soporcelgroupproducesnoproductsincorporating thistypeof N/A averages willbepublished. the tentoesofCarbonFootprint. Itisexpected thatsoon,European the CEPIframework forpaperandboardproductsbasedontenkey elements, the several typesofgraphic papers. The manualhastaken intoconsideration manual withmethodology,boundaries,andconversion factors tobeusedfor carbon footprintofpaperproducts,CEFINE/CEPIPRIT hasdeveloped a Due tothelackofaninternationalrecognisedmethodologycalculate 2009: 240,895tCO 2008: 242,624tCO 2008: 1,158t 2008: 2,214t 2009: 1,089t 2009: 2,459t AOx 2008: 180t 2009: 199t 2008: 53,377(1000m Flow rate to thiseffect. individuals fromthelocalcommunity.However, thereisnowrittenprocedure All thingsbeingequal,theGroupmaygive prioritytotherecruitmentof written proceduretothiseffect. equal, theGroupmaygive prioritytolocalsuppliers.However, thereisno economic andsocialmilieu,“local”isdefinedasnational.Allthingsbeing In view oftherelative sizeoftheorganizationanditsconnectionswith Years Observations Tax Incentives/Credits Subsidies (€) investment (€) Support inResearch&Development and Financial Incentives (€) IEFP IFADAP IAPMEI SIME COD SO 2008: 1,4140t 2008: 940t 2009: 1,5138t 2009: 815t Nitrogen 2008: 234t 2009: 121t 2 2 3 3 3 3 ) ) ) ) 2008: 20,818(1,000m 2009: 22,918(1,000m Ground Water BOD Particles 2008: 947t 2008: 748t 2009: 721t 2009: 599t Phosphorus 2008: 125t 2009: 103t 3 3 ) ) 58.018.669 6.639.198 103.710 103.710 87.487 8.604 7.619 2008 0 10.877.283 6.009.539 140.505 547.373 138.980 687.878 547.373 1.389 2009 135 85 86 — — 68-73 71, 73 82 81 87 83 83 67, 68 69 80, 81 79, 80 104 89 115 — — — Page 83

Annexes 127 Sustainability Report 08/09 128 to corruption. SO2 Percentageandtotalnumberofbusinessunitsanalyzedforrisksrelated include humanrightsclausesorthathave undergonehumanrightsscreening. HR1 Percentageandtotalnumberofsignificantinvestment agreementsthat Social PerformanceIndicators–HumanRights LA14 Ratioofbasicsalarywomen tomenby employee category. other indicatorsofdiversity. category accordingtogender, agegroup,minoritygroupmembership,and LA13 Compositionofgovernance bodiesandbreakdown ofEmployees per development reviews. LA12 Percentageofemployees receivingregularperformanceandcareer regarding seriousdiseases. in placetoassist Workforce members,theirfamilies, orcommunitymembers LA8 Education,training, counselling,prevention, andrisk-controlprograms whether itisspecifiedincollective agreements. LA5 Minimumnoticeperiod(s)regardingoperational changes,including LA4 PercentageofEmployees covered by collective bargainingagreements. region. LA2 Total numberandrate ofemployee turnover by agegroup,gender, and LA1 Total Workforce by employment type,employment contract, andregion. Social PerformanceIndicators–LabourPractices andDecent Work EN30 Total environmentalprotectionexpenditures andinvestments by type. reclaimed by category. EN27 Percentageofproductssoldandtheirpackagingmaterialsthatare entering, operating, andexiting. assess andmanagetheimpactsofoperations oncommunities,including SO1 Nature,scope,andeffectiveness ofanyprograms andpractices that Social PerformanceIndicators–Society of forcedorcompulsorylabor. compulsory labour, andmeasurestocontributetheelimination HR7 Operations identifiedashavingsignificantriskforincidentsofforcedor labour, andmeasurestaken tocontributetheeliminationofchildlabour. HR6 Operations identifiedashavingsignificantriskforincidentsofchild taken tosupporttheserights. association andcollective bargainingmaybeatsignificantrisk,andactions HR5 Operations identifiedinwhichtherightto exercise freedomof HR4 Total numberofincidentsdiscriminationandactionstaken. screening onhumanrightsandactionstaken. HR2 Percentageofsignificantsuppliersandcontractors thathave undergone LA10 Average hoursoftraining peryear perEmployee by Employee category. number ofwork relatedfatalities by region. LA7 Ratesofinjury,occupationaldiseases,lostdays,andabsenteeism, sanctions fornoncompliancewithenvironmentallawsandregulations. EN28 Monetaryvalueofsignificantfinesandtotalnumbernon-monetary and extent ofimpactmitigation. EN26 Initiatives tomitigateenvironmentalimpactsofproductsandservices,  Complete and verified

Verified and partial Status of charge. the healthofits Workforce throughavariousmedicalservicesprovided free The Grouprunsnoprogrammes ofthiskind.However, itseekstosafeguard bargaining agreementsand/orlegislationwillbecompliedwith. rights willbesafeguardedatalltimes,andthetermsofrelevant collective There isnoformalnoticeperiodforoperational changes.However, workers’ recycled fibreintoitsproductionprocess. and hasanagreementwithSociedadePonto Verde. However, itincorporates The Groupdoesnotreclaimpaperpackaging,althoughitencourages recycling Zero (0) responsible forpursuingtheGroup’s aimsinthisarea: A numberofspecialistcommittees,reportingtotheBoardDirectors,are management, seekingtominimisethepotentialadverse effects. In thiscontext, theGrouptakes anactive andprecautionaryapproachtorisk Group. monitored, andaremanagedand/ormitigatedby differentunitswithinthe environmental andhealthsafetyrisks–aredulyidentified,assessed negative impactonbusiness.Alltheserisks–financial.operational, property, The Group’s activitiesaresubjecttoawiderange ofriskswhichcanhave a labour. itself, establishwhatstepsshouldbetaken intheface oftheriskchild Both theEthicalPrinciplesimplemented,andPortuguese Constitution labour. itself, establishwhatstepsshouldbetaken intheface oftheriskchild Both theEthicalPrinciplesimplemented,andPortuguese Constitution None. No casesofdiscriminationwere recordedinthereportingperiod. both relationswiththirdpartiesandthemarket. define thegeneral guidelinesgoverning itsconductandthatofsuppliersin Both thesupplierspolicyandethicalprinciplesimplementedinGroup parties andthemarket. conduct oftheGroup’s topmanagementandEmployees inrelationswiththird Constitution themselves setgeneral guidelineswhichshouldgovern the However, theEthicalPrinciples implementedintheGroupandPortuguese There arenoinvestment contracts thatincludehumanrightsclauses. Observations type andvalueofcover. adequacy oftheinsurance taken outby the Group,intermsofscopeand the systemsinplaceGroupforpreventing propertyrisks,andonthe > PropertyRiskAnalysisandMonitoringCommittee, whichpronounceson Ethical Principles; association, ornon-compliancewiththeduties andcriteriasetdown inthe irregularities resultingfrombreachesofthe law, regulationsorarticlesof the financial,propertyandenvironmentalrisks,alsoofassessing > InternalControlCommittee,inchargeofdetectingandcontrolling issues; > SustainabilityCommittee,forsocialresponsibilityandenvironmental 111 108 108 110 110 92, 110 109 109 107 89 111, 113 82, 83,84, 88 — — — — — 109 — — — — Page regulations concerningtheprovision anduseofproductsservices. PR9 Monetaryvalueofsignificantfinesfornoncompliancewithlawsand and sponsorship. related tomarketing communications,includingadvertising, promotion, PR6 Programs foradherencetolaws,standards,andvoluntary codes requirements. percentage ofsignificantproductsandservicessubjecttosuchinformation PR3 Type ofproductandserviceinformationrequiredby procedures,and products andservicescategoriessubjecttosuchprocedures. services areassessedforimprovement, andpercentageofsignificant PR1 Lifecycle stagesinwhichhealthandsafetyimpactsofproducts Social PerformanceIndicators–ProductResponsibility sanctions fornoncompliancewithlawsandregulations. SO8 Monetaryvalueofsignificantfinesandtotalnumbernon-monetary and lobbying. SO5 Publicpolicypositionsandparticipationinpublicdevelopment SO4 Actionstaken inresponsetoincidentsofcorruption. policies andprocedures. SO3 PercentageofEmployees trained inorganization’s anti-corruption  Complete and verified

Verified and partial Status authorities, thesecompaniespaidatotalof5,400,000€. relating totheperiod1998-2004.UnderanagreementwithGermantax Germany forintra-community transactions by Portucel SA andSoporcelSA, In August2008,thetaxauthoritiesconcludedaninvestigation of VAT duein sources andinnovation. plantations, eco-efficientproduction,energygeneration fromrenewable and hasbeenmostactive intheareasofsustainablemanagementforest socially responsiblepractices: organizations whichpursueaimsinthefieldofsustainabledevelopment and The Groupisanactive memberofanumbernationalandinternational of GroupEmployees orcompanies. The auditfindings failed toidentifyanysignsoffraudulent activityonthepart the periodfrom2004to2009. audits ofalltransactions between thesecompaniesandGroupin suspend allbusinessdealingswiththesecompaniesandtoconductinternal on thepartofcompaniesowned by ManuelGodinho,theGroupdecidedto In thelightofinformationmadepublicconcerningpossiblecorruptpractices pending approval. A CodeofEthicsapplicabletoallthecompaniesinGroupiscurrently rules oftheirrespective professions. diligence, loyalty, confidentialityandresponsibility,as well aswiththeethical all itsEmployees arerequiredtocomplywithasetofprinciplesrelating The Portucel SoporcelgrouphasaCodeofethicalprincipleswhichmeansthat regulations ontheprovision anduseofproductsservices. No fines were recordedinthereportingperiodforbreachoflawsand Observations > WBCSD– World BusinessCouncilforSustainableDevelopment, Companies and > RSEPortugal –Portuguese AssociationforSocialResponsibilityin > BCSDPortugal –BusinessCouncilforSustainableDevelopment 101 101 37, 100 — 30 — — Page

Annexes 129 Sustainability Report 08/09 130 Annex IV.Annex Auditor —Review External from Report Annexes 131 Sustainability Report 08/09 132 Contact Details Details Contact e-mail: [email protected] Fax +33155479209 Phone : +33155479200 92500 RueilMalmaison–France 20, RueJacquesDaguerre Portucel SoporcelFrance, EURL France e-mail: sales–[email protected] Fax. +3227190389 Phone:+32 27190380 B –1831DiegemBelgium Lambroekstraat, 5A Portucel SoporcelSales&Marketing nv Belgium /Luxembourg e-mail: [email protected] Poland Warsaw Portucel SoporcelPoland Sp.ZO.O. e-mail: [email protected] Fax +4318796797 Phone: +4318796878 1130 Wien –Austria Fleschgasse 32 Portucel SoporcelAustria,GmbH Austria /SwitzerlandEasternEurope Commercial Subsidiaries Fax: +351233940502 Phone: +351233900100/200 3081-851 Figueira daFoz –Portugal Lavos –Apartado5 Complexo IndustrialdaFigueira daFoz Soporcel Fax: +351265709165 Phone: +351265709000 2901-861 Setúbal–Portugal Mitrena –Apartado55 Complexo IndustrialdeSetúbal Fax: +351234910619 Phone:+ 351234910600 3800-536 Cacia–Portugal Rua BombeirosdaCelulose Fábrica deCacia Portucel Offices andMills Fax: +351265709165 Phone: +351265709000 2901-861 Setúbal–Portugal Mitrena –Apartado55 Head Office e-mail: [email protected] Fax +351265729481 Phone: +351265700523 2901-861 Setúbal–Portugal Mitrena –Apartado55 Fax +351233940097 Phone: +351233900176 3081-851 Figueira daFoz –Portugal Lavos –Apartado5 Soporcel 2000 Morocco / Tunnisia Portugal /Portuguese LanguageAfricanCountries/ e-mail: [email protected] Fax +390457151039 Phone: +390457156938 37012 Bussolengo(VR)–Italy Piazza delGrano, 20 Portucel SoporcelItalia,SRL Italy /SanMarino e-mail: [email protected] Fax +31235471879 Phone: +31235472021 2102LH eemstede–olland Industrieweg 16 Portucel SoporcelInternational,Bv Holand /NordicCountriesBalticStates e-mail: [email protected] Fax +492219201059 Phone: +492219201050 50667 K Gertrudenstrasse, 9 Portucel International Trading, GmbH e-mail: [email protected] Fax +4922127059729 Phone: +492212705970 50667 K Gertrudenstrasse, 9 Portucel SoporcelDeutschland,GmbH Germany öln –Germany öln –Germany e-mail: [email protected] Fax +12038385193 Phone: +12038318169 Norwalk, Connecticut06854–USA 40, RichardsAvenue Soporcel NorthAmerica United StatesofAmerica e-mail: [email protected] Fax +441372729944 Phone: +441372728282 Surrey KT187RG–Unitedingdom Epsom 16 /22 West Street Oaks House,Suite4A Portucel SoporcelUK,Ltd United Kingdom/Ireland e-mail: [email protected] Fax +34913837954 Phone: +34913837931 Edifício Ofipinar–28033MadridSpain C /Caleruega,102-104Bajoizda Portucel SoporcelEspaña,S.A. Spain Fax. +351233900479 Phone: +351233900175 3081-851 Figueira daFoz –Portugal Apartado 5–Lavos Soporcel S.A. Other Markets Overseas /Greece e-mail: [email protected] Fax +212522879494 Phone: +212522879475 20190 Casablanca/Maroc Maarouf Lotissement Attaouflk-sidi immeuble 1-4èmeétage Zêmith Dillénium Portucel SoporcelAfriqueduNord

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