Navigant Credit Union Security | PROTECTING YOUR COMPUTER

Antivirus Software Anti-Spyware Software Software Updates Firewall Protection

Antivirus software detects and responds Spyware is a type of program that monitors Software Updates come in the form of Firewalls help protect against attacks across to various types of malware (malicious a user’s computer activity, collects software “patches” that replace defective any network — the Internet, your home software). Malware includes viruses, information about a user without his sections of software code with corrected network, and even wireless networks, like at worms and other programs designed to knowledge, and then provides that code. damage or disrupt a computer system. information to a third party. the airport, library or work.

Where do I get Antivirus software Where do I get Anti-Spyware software How do I keep my software programs updated? Where do I get a firewall? protection? protection? Some software programs, including Microsoft Microsoft Windows and Mac operating systems Antivirus software can be purchased at an Anti-Spyware software is available at any Windows and Mac operating systems, provide and even Antivirus software programs often electronics store, either online or offline. electronics store, either online or offline. automatic software updates. Keep these include firewalls. Firewalls can also be purchased automatic updates turned on so that your at most electronics stores or online. You can *Some Antivirus software vendors include: *Some Anti-Spyware vendors include: computer is protected routinely. obtain free firewalls online; however, they offer Symantec – www.symantec.com Symantec – www.symantec.com McAfee – www.mcafee.com McAfee – www.mcafee.com minimal or non-existent technical support and Trend Micro – www.trendmicro.com Microsoft – www.microsoft.com How do I check my computer operating documentation. Avast! – www.avast.com Webroot – www.webroot.com system’s automatic update settings? AVG – www.free.avg.com • Microsoft Windows users can check the How do I know if I already have a firewall? How do I know if I already have Anti- “Auto Update” settings by accessing the Operating systems often come with built-in How do I know if I already have Antivirus Spyware software? Control Panel > Automatic Updates or software firewalls: software? Check the list of programs on your computer Windows Updates. • Microsoft Windows users can verify if the Check the list of programs on your computer to verify if Anti-Spyware software is already • Mac users can check the “Software Update” firewall is turned on by accessing the Control to verify if Antivirus software is already installed on your computer. Look for settings by accessing System Preferences > Panel > Windows Firewall. installed. Look for program names that program names that may match one of the Software Update. • Mac users can verify if the Firewall is turned may match one of the Antivirus vendors vendors listed above. listed above. on by accessing System Preferences > Sharing Is spyware more dangerous than malware How do I manually patch one of my software > Firewall. How long does Antivirus software last? (viruses, worms, trojans)? programs? Most Antivirus vendors sell a perpetual Spyware collects data and shares it with Most software programs have automatic Do I need to maintain or update my firewall license that requires annual renewal in outside parties without your knowledge. update and patching features. The program once it’s installed? order to continue receiving updates that It’s made more dangerous when combined “Help” menu may also include a feature Check your system to ensure that the firewall is protect against the latest threats. The annual with malware and spread by cyber criminals. allowing you to manually “Check for not only installed, but also turned on. renewal fee is often less than the initial That’s why it’s important to have both Updates.” purchase of the Antivirus software. Antivirus and Anti-Spyware protection. What will happen if I don’t have a firewall? Your system may be vulnerable to unauthorized How do I update my Antivirus software? Can I combine Antivirus and Anti-Spyware Antivirus software automatically updates software? access and attack. itself with the latest threat and cure Most Antivirus software vendors offer definitions and often repairs damaged protection from spyware within their Do I need a software firewall or a hardware content automatically if it encounters products or as a separate purchase. Be sure firewall? malware (malicious software). to verify that Anti-Spyware protection Most individual home users use a software is included, or purchase a separate Anti- firewall, typically the one that is included with Spyware software package. their computer operating system. Hardware firewalls are typically suited for businesses and networked computers.

*Vendors not affiliated with Navigant Credit Union. Navigant Credit Union Security | PROTECTING YOUR PRIVACY

Email Safety Online Identity Protection Offline Identity Protection Online Banking Tips

Following some simple guidelines Online security includes following best Offline security is critical to helping • Navigant Credit Union will never email can help you safeguard your email practices while you’re banking online, you protect your identity. While online or call you to ask for your Online environment. Email is often used to shopping or just surfing the Internet. security is an important and current transport malware and broadcast issue, the majority of identity fraud Banking USER ID or Password. phishing scams. Be selective about where you surf. continues to take place offline. Not all Web sites are benign. Sites that • When enrolling in Enhanced Login Malware are engaged in illegal or questionable Lock your mailbox. Security, choose to receive your Email commonly transports malware activities often host damaging software Preferably, your personal mailbox should temporary pass code by telephone or text (malicious software) that can result in lock. Don’t leave mail in your mailbox longer and make users susceptible to aggressive than necessary – especially if your mailbox message, it’s the most secure! identity fraud or computer damage. Malware computer attacks. describes any program designed to cause does not lock. harm. Some common types of malware Use a secure browser. Hold your mail. • Periodically change your online banking include viruses, worms and trojans. Always use secure Web pages when you’re If you’re traveling, don’t let mail pile up. password (at least every 90 days) Phishing conducting transactions online (a Web page Have the post office hold your mail at times Phishing is a type of email fraud in which the is secure if there is a locked padlock in the when you won’t be able to collect it. lower left-hand corner of your browser). perpetrator poses as a legitimate, trustworthy Monitor mail closely. • Report any suspicious activity during business in order to acquire personal and Take immediate action if bills do not arrive as your online banking session to the Online sensitive information such as passwords or Select a strong password. expected or if you receive unexpected credit financial data. The best password is an undetectable one. cards or a mysterious account statement. Banking Department at Navigant Credit Never use birth dates, first names, pet Union. Never include sensitive information in email. names, addresses, phone numbers, or Don’t give out your phone number. Forged email purporting to be from your Social Security numbers as your password. Ask solicitors or other businesses for their financial institution or favorite online store is Instead, use a combination of letters, phone number so you have control over • Click the “Sign Off” button when you a popular trick used by criminals to extract numbers and symbols. Be sure to change these communications. have finished your online banking personal information for fraud. your passwords regularly. Don’t give out personal information in surveys. session. Closing the browser webpage Never open or respond to SPAM (unsolicited Surveys, both online and offline, can by clicking “X” does not end your session Don’t choose “Remember My Password.” be dangerous if they ask you to provide bulk mail messages). You should never use the “remember properly. Delete all SPAM without opening it. confidential information. Responding to SPAM only confirms your password” feature for online banking or transactional Web sites. Safeguard your Social Security Number. • If you are accessing your account through email address to the spammer, which can Do not publish your Social Security Number actually intensify the problem. a mobile device, be sure to use passcode Work on a computer you trust. on checks and other public documents. Do not carry your card with you; keep your protection on the device to prevent Never click on links within an email. Firewalls, Antivirus and Anti-Spyware Social Security card in a safe place at home. It is safer to retype the Web address than to software will help protect your computer unauthorized access. click on it from within the body of the email. and your personal information. Copies aren’t necessary. Know your rights regarding copies of your Don’t open attachments from strangers. Don’t use public computers for sensitive driver’s license. Business transactions, like If you do not know the sender or are not transactions. checking into a hotel, do not require a copy expecting the attachment, delete it. Since you cannot validate the computer’s of your driver’s license. integrity, there’s a higher risk of fraud when Don’t open attachments with odd extensions. you log in from a public computer. Take advantage of free annual credit reports. Most files use filename extensions such as Credit reports contain information about your accounts and your bill paying history. Major “.doc” for documents or “.jpg” for images. If Log off, disconnect, shut down. nationwide consumer reporting companies are a file has a double extension, like “heythere. Always sign off from online banking or any legally required to provide free copies of your doc.pif” it is likely that this is a dangerous file other Web site that you’ve logged into with a credit reports. Review your credit report each and should not be opened. In addition, do not user ID and password. Utilize automatic year for accuracy. open email attachments that have file endings timeout features that prevent others from of .exe, .pif, or .vbs. These are filename continuing your online banking session in Shred, Shred, Shred. extensions for executable files and could cause case you leave your computer unattended Shred bills, bank statements, pre-approved damage if opened. without logging out. When a computer is financial solicitations and other confidential not in use, disconnect it from the Internet or information before discarding them. Never give out your email address to shut it down. unknown Web sites. If you don’t know the reputation of a Web site, don’t assume trust. Many Web sites sell email addresses or may be careless with your personal information.