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6 South (Surgical Trauma Unit, Hamilton General Hospital)

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6 South (Surgical Trauma Unit, Hamilton General Hospital) 14 Welcome to 6 South Welcome to 6 South Surgical Trauma Unit Hamilton General Hospital Information for patients and their families Curing - Caring - Comforting 905-521-2100, ext. 46600 © Hamilton Health Sciences, 2015 PD 8804 – 05/2015 dpc/pted/6SouthWelcome-trh.docx dt/May 26, 2015 ____________________________________________________________________________ 13 Welcome to 6 South Welcome to 6 South Table of contents Patient Experience Page At Hamilton Health Sciences we welcome your feedback. About 6 South .................................................................................... 1 Hearing from patients and families is the best way to improve our care Health Care Team ............................................................................... 1 and services. If you have compliments or concerns about your care, please speak with a member of your health care team or the What personal items will you need on 6 South? .................................. 4 unit/area manager (ext. 46767). Room set up ........................................................................................ 5 If you wish to share your feedback or compliments further, or feel Who can visit? ..................................................................................... 5 your concerns have not been addressed, please contact the Patient safety ...................................................................................... 6 Office of Patient Experience at ext. 75240. Allergies .............................................................................................. 7 Medications ......................................................................................... 7 Can my family member stay overnight? .............................................. 7 Notes What is a family spokesperson? .......................................................... 7 _______________________________________________________ Meals .................................................................................................. 8 _______________________________________________________ Education resources ............................................................................ 8 Laundry ............................................................................................... 8 _______________________________________________________ Preferred accommodation ................................................................... 8 _______________________________________________________ TV and telephones .............................................................................. 8 _______________________________________________________ We are smoke-free .............................................................................. 9 Fragrance restricted ............................................................................ 9 _______________________________________________________ Discharge ............................................................................................ 9 _______________________________________________________ Other information ................................................................................ 11 _______________________________________________________ The Mark Preece House ..................................................................... 11 Names of your team members ............................................................ 12 _______________________________________________________ Patient Experience .............................................................................. 13 _______________________________________________________ Notes ................................................................................................... 13 _______________________________________________________ __________________________________________________________________________________ ________________________________________________________________________________ 12 1 Welcome to 6 South Welcome to 6 South Names of your team members About 6 South … Clinical Manager 6 South cares for patients with multiple injuries from trauma and patients with general surgical conditions. Clinical Leader Types of surgical patients include General Surgery, Plastics, Urology, Doctor(s) Orthopedics, and Ear, Nose & Throat. Staying in the hospital can be a stressful time. We hope this booklet will help answer some of your questions about 6 South. Any member of the health care team will be pleased to answer your questions at any time – no question is too simple to ask. Trauma Nurse Clinician Nurse(s) Occupational Therapist Physiotherapist Occupational/ Physiotherapist Assistant Enterostomal Therapist Dietitian The Health Care Team Speech-Language A team of people work together to provide your care on 6 South. Pathologist You and your family are important members of our team. Social Worker Members of the heath care team will teach you and your family about: • Pharmacist what has happened • what treatment and care is needed Chaplain • what to expect during your stay on the unit • what to expect when you leave the hospital __________________________________________________________________________________ ________________________________________________________________________________ 2 11 Welcome to 6 South Welcome to 6 South Other information … Team member How they help • the Marketplace Cafeteria is located on Level 1 and is open Monday to Clinical Manager • organizes the overall running of the unit Friday, 7:00 am to 6:30 pm. • answers any concerns about your care • vending machines are located outside of the Marketplace Surgeon (most • the doctor in charge of your care Cafeteria on Level 1. responsible physician) • the Barton Bean Coffee Shop is located on Level M (Main), and is open Resident/Fellows • a doctor in training who works under 24 hours, 7 days a week. the direction of the doctor in charge of • the Gift Shop is located on Level M (Main) by the main entrance. your care • a bank machine is located on Level M (Main). Trauma Nurse Clinician • a nurse with the trauma team who has • the Hamilton General Drugstore is located on Level M (Main). Hours are specialized training in trauma care and Monday to Friday, 9:00 am to 5:00 pm. helps coordinate your health care needs • a Chapel is available to visitors on Level M (Main). Registered Nurse • coordinates your care with other health • the Information Desk is located on Level M (Main) close to the main Registered Practical team members entrance at the front of the hospital. Nurse • provides ongoing monitoring and treatments to improve your condition • visitor washrooms are located by the visitor elevators on each level of the hospital. • teaches you and your family about your condition • bi-monthly or monthly parking passes are available for purchase at the Parking Office, ext. 44061. Parking is also available at the Barton Street lot Occupational Therapist/ • helps you to be more independent with (near Tim Hortons) for a reduced daily rate. Occupational Therapist your daily activities • Wifi is available for a fee. For more information ask your business clerk or visit Assistant • teaches you to use special equipment www.hhsc.ca/hotspots. which allows you to do more for yourself • helps you identify what supports you will need when you are planning to leave the hospital The Mark Preece House • helps you to rent or buy equipment you will need for your home The Mark Preece House is available at a minimal cost for out-of-town families to stay when wanting to be near their loved one. Physiotherapist/ • helps you to gradually increase your Physiotherapist physical activity Please ask a team member for more information. Assistant • helps you to improve your strength, flexibility and balance • teaches you to use aids such as a cane or walker if needed __________________________________________________________________________________ ________________________________________________________________________________ 10 3 Welcome to 6 South Welcome to 6 South For your safety, before you leave hospital you need to know… Team member How they help • How to care for your incision? Speech-Language • helps you with your communication difficulties Pathologist • assesses and makes suggestions for • Who will remove your staples or sutures? managing your swallowing problems • When you are scheduled for a follow up appointment? Enterostomal • teaches you and your family about your Therapist ostomy • If your medications have changed since surgery? • helps you to prepare for managing your ostomy at home • What activities you are not allowed to do? Dietitian/ • makes sure you meet your nutritional needs Dietetic Assistant and receive the foods that are best for you • teaches you and your family about your diet If you have a collar or brace you need to know… Social Worker • helps you and your family learn ways of coping • How to apply your collar or brace? with the changes in your lives • gives you information about financial and • When you are allowed to have your collar or brace off? community support services • helps with your planning when it is time to • If you are allowed to shower with the collar or brace off? leave the hospital • • How to change and wash your collar pads? gives you information about Power of Attorney • helps you with insurance papers Pharmacist • assesses your medications and dosages Members of your health care team will discuss and answer these • answers your questions about medications questions before you leave the hospital. There are also patient education
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