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January – December 2014

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January 3, 2014 - Vol 17, Issue 1

Fast Facts Sponsor In This Issue

Special MADA offer: online service consultant training

Bill to cut red tape for auto dealers advances

North American International Auto Show (NAIAS) in Detroit

CVR inventory count: January 10 Call MADA to learn how you can start saving 5 cents per gallon of ADM's Capitol Corner fuel. Special MADA offer: online service consultant training

Upcoming events Dealers are reminded that Larry Edwards, MADA Annual Meeting speaker and founder of Edwards & Associates Consulting, is offering MADA members the opportunity to train service Jan 15-26 * North Am erican consultants through a new online program. This web-based International Auto Show, program has been personally constructed by industry expert Detroit (w w w .naias.com) Larry Edwards, who has been successfully training service * Industry Preview (Jan 15 & 16) * Charity Preview (Jan 17) consultants in the classroom for 20 years. He recently refined his * Public Show (Jan 18-26) program for those who have a need for an online training application. Lesson plans are tiered for progress/implementation Jan 24-27, 2014 * NADA Convention, at the learners personal pace, with evaluation at each phase. New Orleans (NADA / ATD) * MI Presidents' Reception (Jan 26) Informational handout Enrollment form Quick Links If you have questions please call MADA at (800) 292-1923. MADA home page

ADA endorsed providers Bill to cut red tape for auto dealers advances

Ongoing educational programs U.S. Representative Gary Peters (D-MI) has applauded the U.S. House Energy & Commerce Committee's unanimous passage of PDF of Fast Facts (fax version) a bipartisan bill he authored with Congressman Bob Latta (R-OH) that would eliminate redundancies and red tape and invest in Michigan auto manufacturers, dealers, and consumers.

The Peters-Latta initiative, H.R. 724, would eliminate the need for additional paperwork when selling and buying new cars and trucks. Currently auto dealers must provide consumers with a certificate confirming a vehicle's compliance with The Clean Air Act, even though all cars and trucks sold in the U.S. must comply with The Clean Air Act. The bill passed unanimously by voice vote and is expected to go to the U.S. House Floor next year.

Full press release.

North American International Auto Show (NAIAS) in Detroit The 2014 NAIAS opens soon at Detroit's Cobo Center. Following are a few reminders of event activities and dates. Please see www.naias.com for complete show and ticket information.

The Industry Preview provides a unique networking opportunity that combines the latest automotive products and services with the key minds behind them all. The Charity Preview is your chance to help benefit children's charities, while attending one of the most high-profile, exclusive events in the nation. Those attending the Public Show and ordering 30 or more tickets are reminded that any day passes/group tickets can be purchased online for a reduced rate of $9 per ticket.

Industry Preview, $95 per person January 15 (noon - 9 p.m.) January 16 (7 a.m. - 9 p.m.)

Charity Preview, $350 per person January 17 (6 - 9 p.m.)

Public Show, $9 / $13 per person January 18 - 25 (9 a.m. - 10 p.m.) January 26 (9 a.m. - 7 p.m.)

CVR inventory count: January 10

Dealers participating in the CVR program are reminded that the count and physical verification of inventory must be taken Friday, January 10 prior to any transactions being processed for the day. The state suggests the following method to verify and report inventory. (This should take about 15 minutes.)

1.) Print a report of your current available inventory from the CVR computer.

2.) Verify the report by a physical check of the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package.

3.) If there are no discrepancies between the printed report and the physical verification, type the requested inventory numbers into the CVR computer: beginning and ending numbers for plates and tabs and permits in inventory, as well as the total number of each (as shown on the available inventory report).

4.) Submit the report.

While dealers are given until Wednesday, January 15 to submit the report, inventory must be counted and verified on January 10 prior to any new CVR transactions being processed.

Dealers who do not submit the required information are in violation of their agreement with the Michigan Department of State and risk losing the ability to use the CVR program. If you have questions, please contact your CVR account representative or CVR support at (800) 333-6995.

Return 2013 tabs to CVR WAREHOUSE

Please note that 2013 tabs are now obsolete and must be returned by Friday, January 31. Please review these steps:

1) Log into Inventory, run an Inventory Available report.

2) Verify series numbers for 2013 tabs on the report.

3) Verify 2013 tabs in inventory match printed report. 4) Mark 2013 tabs as "obsolete" in inventory.

5) Package tabs, note dealership name and license # (or include copy of Inventory Available report) and return to:

MADA ATTN: CVR Returns 1500 Kendale Blvd East Lansing, MI 48823

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Michigan's Medicaid Expansion Waiver Approved By Feds Business Consultant Says He'll Challenge Land Lansing Area Legislators Considering Oversight Of Lansing BWL Michigan Population Grows .13%; State Still 9th Biggest

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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January 10, 2014 - Vol 17, Issue 2

Fast Facts Sponsor In This Issue

CVR count day moved to January 14

U.S. House passes bill to cut red tape for dealers & consumers

FTC announces a nationw ide sw eep against deceptive auto dealer ads

Complimentary w ebinar for MADA members: putting the brakes on dealership Call MADA to learn how you can fraud start saving 5 cents per gallon of fuel. Customer notice follow ing IRS Form 8300 filing New s from NADA Director Wes Lutz

Upcoming events ADM's Capitol Corner

CVR count day moved to January 14 Jan 15-26 * North American International Auto Show , Effective this month, the quarterly CVR count days have been Detroit (w w w .naias.com) moved to the 2nd Tuesday of the month. For January, the * Industry Preview (Jan 15 & 16) count and physical verification of inventory must be taken * Charity Preview (Jan 17) * Public Show (Jan 18-26) Tuesday, January 14 prior to any transactions being processed for the day. The report must be submitted no later Jan 24-27, 2014 * NADA Convention, than Monday, January 20. New Orleans (NADA / ATD) * MI Presidents' Reception Dealers who do not submit the required information are in Sunday, January 26, 5-7 p.m. violation of their agreement with the Michigan Department of Westin New Orleans Canal Place State and risk losing the ability to use the CVR program. If you have questions, please contact your CVR account representative Quick Links or CVR support at (800) 333-6995.

MADA home page U.S. House passes bill to cut red tape for dealers & consumers ADA endorsed providers U.S. Representative and Congressional Auto Caucus Co-Chair Ongoing educational programs Gary Peters (D-MI) applauded the U.S. House passage of a bipartisan bill he authored with Congressman Bob Latta (R-OH) PDF of Fast Facts (fax version) that eliminates redundancies and red tape and invests in Michigan auto manufacturers, dealers and consumers.

The Peters-Latta initiative, H.R. 724, eliminates a redundant and outdated provision of The Clean Air Act that requires auto dealers to provide consumers with a certificate confirming a vehicle's compliance with The Clean Air Act, even though all cars and trucks sold in the U.S. must comply with The Clean Air Act when they leave the factory. Peters' simple and straightforward bill eliminates unnecessary paperwork for small businesses and consumers. The bill passed the House on Wednesday with a unanimous 405-0 vote.

MADA thanks Congressman Peters for his efforts on behalf of Michigan dealerships and consumers. Full press release.

FTC announces a nationwide sweep against deceptive auto dealer ads

The Federal Trade Commission announced on Thursday that nine auto dealers agreed to settle deceptive advertising charges, and the agency is taking action against a 10th dealer, in a nationwide sweep focusing on the sale, financing, and leasing of motor vehicles.

According to the complaints, the dealers made a variety of misrepresentations in print, Internet, and video advertisements that violated the FTC Act, falsely leading consumers to believe they could purchase vehicles for low prices, finance vehicles with low monthly payments, and/or make no upfront payment to lease vehicles. One dealer even misrepresented that consumers had won prizes they could collect at the dealership.

"Buying or leasing a car is a big deal, and car ads are an important source of information for serious shoppers," said Jessica Rich, director of the FTC's Bureau of Consumer Protection. "Dealers' ads need to spell out costs and other important terms customers can count on. If they don't, dealers can count on the FTC to take action."

"Operation Steer Clear" is the latest effort from the FTC to protect consumers in the auto marketplace.

FTC auto-related enforcement actions.

Complimentary webinar for MADA members: putting the brakes on dealership fraud

The focus at your store is to increase profits and service. To achieve those goals, it is imperative that the accounting and operational aspects of your store are aligned. Improper internal controls can result in fraud and theft - and victims don't realize it's happened until it's too late. It's a difficult situation for today's dealers, but strategies are available to help you protect your store now and into the future.

Putting the Brakes on Fraud in Dealerships, held Thursday, January 23 from 9-10 a.m., is an exclusive webinar from Rehmann. It is designed to positively impact dealers right away:

Discover potential areas of fraud and risk Establish internal control assessments Understand cyber fraud and its risks for consumer data Learn strategies to identifying risk and fraud

Click for more information or to register.

Customer notice following IRS Form 8300 filing

As a reminder, dealerships that filed an IRS Form 8300 in 2013 must provide a written statement to affected customers on or before January 31, 2014. The notice must include the name, telephone number, and address of the contact person at your dealership, the aggregate amount of reportable cash received, and that the information was reported to the IRS.

Form 8300 is a joint form issued by the IRS and the Financial Crimes Enforcement Network (FinCen) and is used by the government to track individuals who evade taxes and those who profit from criminal activities.

If you would like additional information please go to the IRS Automotive Tax Center web page at www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Automotive-Tax-Center.

News from NADA Director Wes Lutz

NADA Convention Mobile App for 2014 Now Available The mobile app for the 2014 NADA Convention & Expo is now available for download for smart phones and tablets. The free app, which syncs with myNADAplanner, allows attendees to maximize their convention experience by providing: up-to-the-minute updates on workshop sessions and events; workshop handouts and presentations that can be downloaded; a customized schedule builder; walking maps to navigate the convention center and expo floor with exhibitor descriptions and booth locations; and tools to stay organized. The app is available for iPhone, iPod Touch, iPad and Android devices. To download, visit the App Store or Google Play Store and search for NADA2014.

The Federal Reserve and CFPB Announce Jan. 1 Increase in TILA and Consumer Leasing Act Thresholds The Federal Reserve Board and the Consumer Financial Protection Bureau (CFPB) announced that the dollar thresholds in Regulation Z (Truth in Lending Act) and Regulation M (Consumer Leasing Act) for exempt consumer credit and lease transactions will increase to $53,500 beginning Jan. 1, 2014. This means that beginning Jan. 1, 2014, consumer credit transactions and consumer leases at or below $53,500 are subject to the protections of the regulations. These increases are consistent with the Dodd-Frank Act amendments to the Truth in Lending Act and the Consumer Leasing Act to adjust these thresholds annually by the annual percentage increase in the Consumer Price Index.

NADA's Used Vehicle Price Index Reaches All-Time High in November After diving by 3.5% in October, the rate of used vehicle depreciation slowed substantially to 1.5% in November, pushing the NADA seasonally adjusted used vehicle price index to its highest point of 125.6. The index, which measures the change in prices for used vehicles up to eight-years-old, is up 1.8 points from October's figure of 123.8, surpassing the previous high of 125 set in December 2012. "November's decline in the rate of depreciation can be credited to favorable market conditions, lower unemployment, moderating gas prices and advantageous credit conditions, including the end of the federal government shutdown in October," said Jonathan Banks, executive automotive analyst of the NADA Used Car Guide, in the December edition of Guidelines, a monthly report on new and used vehicle sales trends and price movement.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Richardville Welcomes Tax Cut Discussion MPSC To Investigate Ice Storm Outages, Will Help Review Lansing BWL Lipton Joins Barnett In 11th District Senate Race Snyder Ad Buy Into $660K Range Former Treasurer Dillon Still On State Payroll With No Salary Cut Delayed, Not Forgotten: 20 Once-Winning Bills Left Waiting

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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January 17, 2014 - Vol 17, Issue 3

Fast Facts Sponsor In This Issue

The Michigan Presidents' Reception

Secretary of State reminders: holiday and plates

MADA's new est associate member

Outlook and estimates related to Michigan's motor vehicle industry Call MADA to learn how you can start saving 5 cents per gallon of Demo Affidavit, Form 137 fuel. ADM's Capitol Corner: State of the State Special Edition

The Michigan Presidents' Reception Upcoming events Held in conjunction with the NADA Convention

Dealers attending the NADA Convention are invited to join DADA Jan 18-26 * North American President Paul Sabatini and MADA President Randy Wise for International Auto Show , Detroit (w w w .naias.com) the 2014 Michigan Presidents' Reception. MADA and DADA would also like to thank presenting sponsor, Comcast Spotlight, Jan 24-27, 2014 * NADA Convention, for their participation. New Orleans (NADA / ATD) * MI Presidents' Reception The Presidents' Reception will be held Sunday, January 26 from Sunday, January 26, 5-7 p.m. 5-7 p.m. at The Westin New Orleans Canal Place (Ballroom 2, Westin New Orleans Canal Place 12th Floor). An invitation with additional details was mailed last week to dealers who pre-registered for the convention. If you have Quick Links questions, please call MADA at (800) 292-1923 or DADA at (248) 643-0250.

MADA home page Secretary of State reminders: holiday and plates ADA endorsed providers SOS holiday closure Ongoing educational programs Secretary of State Ruth Johnson reminds dealers that all branch offices will be closed in observance of Martin Luther King Jr. Day PDF of Fast Facts (fax version) on Monday, January 20.

Dealer plates Your current plates are active through February 28, 2014. New plates will be mailed mid to late February.

MADA's newest associate member

MADA members have access to many valuable products and services through various companies specializing in auto dealerships. Please take a few minutes to learn about our newest member. For more information please contact the company directly, or call MADA at (800) 292-1923.

Lake Agency Inc. - Mr. John Racine Phone (810) 694-2050 E-mail: [email protected] Offering insurance options to Michigan dealers. Outlook and estimates related to Michigan's motor vehicle industry The House Fiscal Agency recently released the Economic Outlook and Revenue Estimates for Michigan, FY 2013-14 through 2015-16. Following are the outlook and estimates related to Michigan's motor vehicle industry.

The level and composition of light motor vehicle sales is a key component of Michigan's economy. Light motor vehicle sales are expected to total 15.5 million units in CY 2013, which would be a 7.2% increase from the previous year. Light motor vehicle sales are forecast to be 16.0 million units in CY 2014, then increase to 16.4 million units in CY 2015 and 16.7 million units in CY 2016 as the national expansion continues.

Imports and transplants (vehicles with a foreign nameplate that are made in the U.S.) have steadily gained in market share over the past several years; however since 2009 the market share of these vehicles has stabilized. As shown in Figure 7, the market share of the Detroit 3 auto manufacturers hovered around 44.5% in CY 2013 and is expected to increase only very slightly throughout the forecast horizon.

The extent to which the domestic nameplates can retain market share will have a direct impact on Michigan's economy. In CY 2013, the Detroit 3 is expected to sell 6.9 million vehicles, which would translate to an 8.0% increase from the previous year. It is expected that the Detroit 3 will sell 7.1 million vehicles in CY 2014 and continue to post healthy gains in CY 2015 and CY 2016.

After significant declines since CY 2000, Michigan transportation equipment employment increased 7.6% in CY 2012 and is forecast to increase 5.7% in CY 2013, 4.5% in CY 2014, 1.5% in CY 2015, and 1.9% in CY 2016. The CY 2016 estimated level of transportation equipment employment of 178,000 is 51% of the 346,000 peak in CY 2000. If the Michigan-produced market share of motor vehicles is greater or less than anticipated, Michigan's economy and revenue growth will be higher or lower than estimated. Demo Affidavit, Form 137

As a reminder, MADA offers members a demo affidavit form for calendar year 2014, which can be used when titling demonstrator vehicles for tax exempt purposes. The form is set up to be completed electronically, then printed as a two-sided document.

Download form.

ADM's Capitol Corner: State of the State Special Edition

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder Takes Some Credit In 4th SOS 'Some Tax Relief' Mentioned In Speech Inclusiveness, Immigration Made Cornerstone To SOS

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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January 24, 2014 - Vol 17, Issue 4

Fast Facts Sponsor In This Issue

The Michigan Presidents' Reception in New Orleans

Notice to CVR dealers: revised count dates

Automotive Industry Appreciation Night

Department of State: licensed dealer training Call MADA to learn how you can start saving 5 cents per gallon of Hazard communication standards: mandatory employee training fuel. Michigan UST ow ner / operator training

ADM's Capitol Corner Upcoming events The Michigan Presidents' Reception in New Orleans

Jan 18-26 * North American Dealers attending the NADA Convention are invited to join DADA International Auto Show , President Paul Sabatini and MADA President Randy Wise for the Detroit (w w w .naias.com) 2014 Michigan Presidents' Reception.

Jan 24-27, 2014 * NADA Convention, New Orleans (NADA / ATD) Sunday, January 26 from 5-7 p.m. * MI Presidents' Reception The Westin New Orleans Canal Place Sunday, January 26, 5-7 p.m. Ballroom 2, 12th Floor Westin New Orleans Canal Place Presenting sponsor: Quick Links

MADA home page

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version) If you have questions, please call MADA at (800) 292-1923 or DADA at (248) 643-0250.

Notice to CVR dealers: revised count dates

CVR has asked us to notify dealers that, going forward, all Quarterly Inventory Counts will be conducted on the second Tuesday of every quarter. For 2014, count dates are:

1st Quarter - January 14 (completed) 2nd Quarter - April 8 3rd Quarter - July 8 4th Quarter - October 14

CVR is aware some dealers are having issues with the quarterly count pages when using Internet Explorer 10 & 11 (may not load or accept password). In this instance, it has been found that the Chrome Internet browser can be used to enter the counts. Simply copy the web address from Internet Explorer.

If you have any additional issues please contact CVR Support at (800) 333-6995. Automotive Industry Appreciation Night

The Detroit Pistons are showing appreciation to the automotive industry by offering ticket discounts to the February 7th game against the Brooklyn Nets. More information is available here.

Department of State: licensed dealer training

The Michigan Department of State is offering full-day training in Lansing to assist licensed dealers and their staff on the basic requirements of the Michigan Vehicle Code. There are no course registration fees but pre-registration is required.

Topics include: vehicle ownership documents, wholesaling/retailing vehicles, TR-210/TR-209 secured interest change on title process, dealership records and dealer plate usage. Time will be made available for questions. Classes are available on: Feb. 20, Mar. 13, Apr. 2, May 6, Jun. 10, Aug. 14, Sept. 16, Oct. 1, Oct. 22.

A link to more information is available on the MADA website at www.michiganada.org/events/webinars.htm.

Hazard communication standards: mandatory employee training

As a reminder, by this time employers should have provided training related to new HAZCOM label elements and safety data sheet formats. OSHA adopted new hazardous chemical labeling requirements as a part of its recent revision of the Hazard Communication Standard (HCS), bringing it into alignment with the United Nations' Globally Harmonized System of Classification and Labeling of Chemicals (GHS). OSHA requires all employers to provide mandatory training for employees on the new chemical label elements (i.e., pictograms, hazard statements, precautionary statements, and signal words) and SDS format.

If your dealership employees still require this training please contact MADA at (800) 292-1923 or [email protected] for available training opportunities.

Michigan UST owner / operator training

As of this date, all federally regulated Class A and B Underground Storage Tank owners/operators must also have appropriate staff certified through successful completion of the DEQ UST exam. Inspectors are checking for compliance as part of their inspections; any facility found to be in non- compliance will be subject to red-tagging.

To help prepare and comply with the regulations, MADA and AFPD are offering Class A and B UST owner/operator training Exam Preparation classes for a special member rate of $70. The MADA office will host a training session on Wednesday, February 6 from 1-5pm. Please call MADA at (800) 292- 1923 for information.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Gov, Legislative Leaders Cut Deal To Shield Pensioners, DIA In Bankruptcy GOP Leaders Ramp Up Requests For Agema To Step Down Property Rights Take Spotlight In Assessor-Access Debate Committee Vote Eyed For Scalper Legalization Bill Darga: Michigan Not Attractive To Young People Unemployment Creeps Down To 8.4% Having trouble viewing this email? Click here

January 31, 2014 - Vol 17, Issue 5

Fast Facts Sponsor In This Issue

2014 dealer licenses

Thank you dealers!

NADA Guidance: Service Provider Dealer Data Access Addendum

Michigan International Auto Show opens next w eek Call MADA to learn how you can start saving 5 cents per gallon of Workshop from MADA Annual Meeting speaker Larry Edw ards fuel. ADM's Capitol Corner

2014 dealer licenses Upcoming events MADA reminds dealers to confirm that the dealership has

Feb 5-9, 2014 * Michigan Int'l Auto received its new dealer license from the State of Michigan. Some Show , Grand Rapids (w ebsite) auctions are requesting copies of the license for their files. * Charity Spectacular, Feb 5 * Public Show , Feb 6-9 If you have questions, please contact Jean Quinn at (800) 292- 1923 or e-mail [email protected].

Quick Links Thank you dealers!

MADA home page MADA and DADA would like to thank the many dealers and ADA endorsed providers guests who attended The Michigan Presidents' Reception this past Sunday in New Orleans. This event always offers a Ongoing educational programs wonderful opportunity to network with colleagues throughout Michigan. MADA President Randy and DADA President Paul PDF of Fast Facts (fax version) Sabatini were very pleased to have so many dealers join us.

We would also like to thank Comcast Spotlight for joining the activities this year as our presenting sponsor. We truly appreciate their commitment to MADA and DADA members.

NADA Guidance: Service Provider Dealer Data Access Addendum

NADA recently e-mailed guidance to its members relating to regulatory compliance in connection with dealer data access. The message included a sample Service Provider Dealer Data Access Addendum and cover memo created by NADA Legal and Regulatory Affairs for dealers to use with their third party service provider vendors. This follows an August 2013 NADA memo, which offered an overview of the primary regulatory issues surrounding Dealer Data, numerous practical tips for dealers to consider when protecting their data, as well as samples of the contract provisions required under federal law when a dealer wishes to allow access to Dealer Data with a third party service provider.

The recent addendum was drafted in an effort to clarify and simplify dealers' obligations to ensure that their applicable vendor contracts contain certain provisions required under federal law. It is a sample only, and should be used by dealers only after consultation with their legal counsel. Adoption of the addendum is not the only way dealers can meet their legal obligations and it may not be right for every situation. However, if they choose, dealers can use the addendum to amend their service provider legal agreements to satisfy the applicable contractual requirements.

If you have questions please call NADA Regulatory Affairs at (703) 821-7040.

Michigan International Auto Show opens next week

The Michigan International Auto Show, presented by the Grand Rapids New Car Dealers Association, will open its doors at DeVos Place in Grand Rapids with a Charity Spectacular on February 5.

Guests at the Charity Spectacular will enjoy cocktails, a strolling dinner and a live auction. Fashion Overdrive returns this year with another high-energy program combining the area's top stylists and beautiful models styled to compliment nine stunning vehicles. Tickets to this event will help support the life-saving work of the Helen DeVos Children's Hospital.

The public show begins on February 6. For more information or to purchase tickets, please visit www.GRautoshow.com.

Charity Spectacular Wednesday, Feb. 5 * 6:00 - 9:30 p.m. Tickets are $150 per person.

Public Show Schedule Thursday, Feb. 6 * 3:00 p.m. - 10:00 p.m. Friday, Feb. 7 * 11:00 a.m. - 10:00 p.m. Saturday, Feb. 8 * 10:00 a.m. - 10:00 p.m. Sunday, Feb. 9 * 10:00 a.m. - 6:00 p.m. Tickets are $10.00 for adults; children 6 to 14 are $4.00; children 5 and under are free.

Workshop from MADA Annual Meeting speaker Larry Edwards

Larry Edwards of Edwards & Associates is offering a three-day training class that guarantees to improve your collision manager's skills and your collision shop's results. This informative course is for the seasoned veteran who needs to learn how to adapt to today's changing collision environment and/or the entry level manager who needs a firm understanding on how to properly manage the collision shop.

Collision Manager College Course March 11-13, 2014 Charlotte, NC Learn more or register: www.edwardsconsult.com/institute.cfm

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Looking To Cap $100M Tax Relief Legislative Leaders Pan Minimum Wage Increase Income Tax Cut Advances In Senate, Debuts in House Income Tax Cut Slashes Through Senate Committee Mainstreet Fairness Gets Its Day In The Senate Detroit's Creditors Asking Legislators To Derail Snyder Deal In Website Proposal, Some See A Tax, Nixon Sees A 'Transaction' Having trouble viewing this email? Click here

February 7, 2014 - Vol 17, Issue 6

Fast Facts Sponsor In This Issue

Loaner vehicles and dealer plates

Save the date for golf: June 2, 2014

MADSIF: DOT hazardous materials certification classes

Offering options for disability income, Department of State: repair facility training limited benefit cancer expense life, accident only and section 125 ADM's Capitol Corner administrative expenses. Loaner vehicles and dealer plates www.afadvantage.com The Michigan Department of State would like to remind dealers of Upcoming events regulations related to the proper plating of loaner vehicles. As stated within Sec. 244(3) of the Michigan Vehicle Code, relating to the use of dealer plates: "The plates described in this section Feb 6-9 * Michigan International Auto Show , Grand Rapids shall not be used on service cars or wreckers which are being (w w w .grautoshow .com) operated as an adjunct of a licensee's business. . ."

Apr * National Dis tracted Driving Service cars are further defined as daily rental, lease, loaners, or Awareness month courtesy vehicles, vehicles used to chase and deliver parts, or (w w w .distraction.gov) vehicles used to provide roadside service or tow disabled vehicles. Jun 2 * MADPAC golf outing

If you have additional questions about the proper use of dealer Quick Links plates please call MADA at (800) 292-1923.

MADA home page Save the date for golf: June 2, 2014

ADA endorsed providers MADA is very pleased to announce an exciting new change for the 2014 MADPAC golf outing. This year we have moved the Ongoing educational programs tournament to Eagle Eye Golf Course near East Lansing, which PDF of Fast Facts (fax version) has been rated among the best public courses in Michigan and the nation. The course offers an impressive rolling "links" design with spectacular landscaping and a signature island green at #17.

Add June 2nd to your calendar and start planning your foursome! More information will be mailed to dealerships this spring.

MADSIF: DOT hazardous materials certification classes

As a reminder, DOT requires all businesses that package, transport/ship, handle or store hazardous materials to have at least one DOT hazmat certified employee at the location during all hours of operation. Hazardous materials refer to batteries, flammable liquids, compressed gas cylinders, air bag modules, seat belt with pre-tensioners, paints, cleaners/degreasers, adhesives, and hazardous waste. Re-certification is required every three years.

Various training sessions are available for employees who require certification or re-certification. The following sessions are available through MADSIF/CastleRock:

Feb. 25 (Ann Arbor) Feb. 27 (DADA/Troy) Feb. 27 (Lansing) Mar. 4 (Gaylord) Mar. 5 (Birch Run) Mar. 6 (Grand Rapids)

A link with registration information is available on the MADA website at www.michiganada.org/events/webinars.htm. You may also contact Leslie Drake directly at (866) 919- 9578 or [email protected].

Department of State: repair facility training

The Michigan Department of State is again offering training to help repair facility employees with the basic requirements of the Motor Vehicle Service and Repair Act. There are no course registration fees but pre-registration is required.

Topics include: Repair Facility Manual, proper written estimates and final invoices, record keeping requirements, repair facility and mechanic responsibilities, common mistakes to avoid, other basic requirements. Time will also be available for questions.

Sessions are offered in Lansing from 1-4 p.m. on the following days: March 12, April 15, May 15, June 12, July 17, August 13, September 10, October 14, November 6.

A link to more information is available on the MADA website at www.michiganada.org/events/webinars.htm.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder's 'AAA,' 'Political' Budget Proposal Draws Reaction Homestead Tax Credit Used As Gov's Tax Relief Vehicle 'Cordial Discussion,' Competition Awaits Tax Plan In Legislature Gov Opts For 'Down Payment' On Comprehensive Road Solution Propane Shortage Sparks More Heating Help

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2013, Michigan Automobile Dealers Association. All rights reserved.

Forward this email

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Michigan Automobile Dealers Association | 1500 Kendale Blvd. | PO Box 2525 | East Lansing | MI | 48826-2525 Having trouble viewing this email? Click here

February 14, 2014 - Vol 17, Issue 7

Fast Facts Sponsor In This Issue

Health care update: penalties delayed for mid-size employers until 2016

Reminders and updates from the SOS

Current dealer plates good through Feb. 28; new plates in the mail soon

Offering options for disability income, Group rates on dealer programs and services limited benefit cancer expense life, accident only and section 125 Health care update: penalties delayed for mid-size administrative expenses. employers until 2016

www.afadvantage.com The UHY LLP Auto Dealer Consulting Group has provided the following update about the Affordable Care Act. Upcoming events Late afternoon on February 10, 2014, just seven months after its

Apr * National Distracted Driving initial delay, the Treasury Department has granted additional Awareness month transition relief from the employer shared responsibility provisions (w w w .distraction.gov) of the Affordable Care Act. Now, mid-sized employers (defined as those with 50 to 99 full-time employees) will be given until Jun 2 * MADPAC golf outing January 1, 2016 before the employer mandate takes full effect.

Quick Links Large employers (with 100 or more full-time employees) will still be subject to the penalty provisions beginning January 1, 2015 which requires employers to offer an affordable and acceptable MADA home page health care plan or face significant penalties. Those penalties can be up to $2,000 per full-time employee, per year, or the ADA endorsed providers lessor of $3,000 per year for those employees receiving federal subsidies through the exchange program. In order to avoid having Ongoing educational programs to pay this penalty, those large employers must offer health care PDF of Fast Facts (fax version) coverage to at least 70% of their full-time equivalent employees in 2015 and at least 95% in 2016 and beyond.

For more information or questions on this topic please contact UHY LLP (Farmington Hills (248) 355-1040; Sterling Heights (586) 254-1040) or visit the company online at www.uhy-us.com. You may also contact MADA at (800) 292-1923.

Reminders and updates from the SOS

All Secretary of State offices will be closed on Monday, February 17 in observance of the Presidents Day holiday.

School districts and municipalities in 50 Michigan counties are holding elections on Feb. 25. Get a sample ballot for your area and more at the Michigan Voter Information Center!

Michigan's Recreation Passport now provides admission to Belle Isle Park, the natural wonderland that became Michigan's newest state park on February 10.

Current dealer plates good through Feb. 28; new plates in the mail soon Dealers are reminded that dealer plates marked "FEB 14" will remain active through February 28, 2014. The State of Michigan has informed MADA that new plates are expected to begin shipping via UPS late next week.

To assist dealers, the State of Michigan offers the following reminders about proper dealer plate usage:

Create a list of current dealer plates, printed on dealership letterhead. Keep a copy of this list in vehicles leaving the lot with a dealer plate. For law enforcement purposes, any time a vehicle leaves a dealer's lot on a dealer plate, the following should be in the vehicle: ownership document (MSO /copy of signed title), proof of insurance and written authorization to drive the vehicle. Know where dealer plates are being used throughout the dealership and periodically audit dealer plates to ensure none have been lost or stolen. (Lost or stolen plates should be reported to MADA or the Michigan Department of State Licensing Unit.) Prevent unlicensed drivers or drivers with an expired license from using your dealer plates. Collect and properly dispose of your expired dealer plates. (One method of disposing plates is to cut the plates in half before discarding.)

Additional updates will be e-mailed to those on our licensing distribution list. If you have questions or have not received your plates by the end of the month please contact Jean Quinn at (800) 292-1923 or [email protected].

Group rates on dealer programs and services

MADA has researched many companies that provide products and services for the dealership industry. We work with a select group of companies to create a cost-effective offering of products to MADA members. Following are a few companies we have endorsed. Additional information is available by calling Larry Parker at (800) 292-1923.

Business forms, Reynolds and Reynolds: Preferred source for business forms. Employee-pay services, LegalShield: Employee-pay program offering your employees identity-theft services and legal assistance. Secure disposal, Iron Mountain: Shredding services to help dealers comply with federal safeguarding rules. Workers' comp insurance, MADSIF: A dealer-owned group self-insured workers' comp fund organized and operated by Michigan dealers.

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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February 21, 2014 - Vol 17, Issue 8

Fast Facts Sponsor In This Issue

FTC w ill continue to take action against dealers

NADA Workforce Study now open

Automotive New s: Best Dealerships to Work For program

Offering options for disability income, Vehicle Dealer Supplemental Report (Form 92) limited benefit cancer expense life, accident only and section 125 From the Ford Sales Bulletin for April 8, 1916 administrative expenses. ADM's Capitol Corner www.afadvantage.com FTC will continue to take action against dealers Upcoming events As we mentioned previously, the Federal Trade Commission has set its sights on misrepresented or deceptive dealership Apr * National Distracted Driving advertisements. The organization has hired individuals to review Awareness month all forms of dealership advertising, including radio, TV, YouTube (w w w .distraction.gov) videos, dealer websites, etc. Enforcement action has already been taken against 10 dealerships, and we anticipate Jun 2 * MADPAC golf outing dealerships will continue to be a target of the FTC.

Quick Links According to the complaints, the dealers made a variety of misrepresentations in print, Internet, and video advertisements that violated the FTC Act, falsely leading consumers to believe MADA home page they could purchase vehicles for low prices, finance vehicles with low monthly payments, and/or make no upfront payment to lease ADA endorsed providers vehicles. Ongoing educational programs In light of the FTC's current focus, MADA suggests that dealers PDF of Fast Facts (fax version) revisit their advertising practices. This may mean having all ads and promotions reviewed according to BBB guidelines, Regulations Z and M, or by an attorney who specializes in advertising. As a reminder, dealers are ultimately responsible for their own advertisements. Don't automatically assume the material from manufacturers or ad agencies is compliant. And just because the competition advertises in a particular manner doesn't mean it follows guidelines set by the FTC.

If you have questions please call MADA at (800) 292-1923.

NADA Workforce Study now open

A major challenge facing new-car and -truck dealers is attracting and keeping talented employees. To assist dealers with this task, NADA offers the Dealership Workforce Study, now open for enrollment to NADA and ATD members.

Participating dealers will receive a custom report that compares the individual dealership's compensation for 60 job positions, employee benefits programs, hours of operation, work schedules, and retention and turnover to the aggregated data of other participating dealerships, both regionally and nationally. Participating dealers also receive an overall industry-wide analysis of the aggregated DWS data, including hiring and retention trends, demographics such as generational differences and the gender gap, compensation, tenure, employee benefits statistics, plus hours of operation and work schedules for all U.S. regions, as well as an economic overview of 2013 and forecast for the future.

Dealers can enroll at www.nadaworkforcestudy.com.

Automotive News: Best Dealerships to Work For program

Dealerships are encouraged to participate in the Best Dealerships to Work For program, created by Automotive News. This third annual search will identify and celebrate the best employers among automotive dealers in the United States and Canada, as measured by satisfaction through a confidential survey of employers and employees.

To be eligible for consideration, a dealership must: 1) be a new-vehicle store, 2) have at least 25 employees working in the United States or Canada, and 3) have been in business at least a year. Each dealership must register as a single rooftop. Dealerships that are part of a group should register individually. There is a fee of $125 per dealership. The registration deadline is March 21. More information is available at www.autonews.com/bestdealerships.

Vehicle Dealer Supplemental Report (Form 92)

Due to the new law regarding sales tax on the difference, dealers have had questions regarding the Michigan Vehicle Dealer Supplemental Report (Form 92) and whether additional calculations are needed when computing and completing this form.

Form 92 is used to calculate the administrative fee or discount (.75%) on sales tax collected and remitted to the Secretary of State. It is required to be mailed in with your Discount Voucher for Sales and Use Taxes (Form 161) or Combined Return for Michigan Taxes (Form 160) on a monthly basis.

Treasury recommends that dealers continue using the current Form 92 and instructions for completing the form as you have done in the past. No changes are currently needed. If at a later time changes are needed, the state will work with affected parties in developing those changes.

We thank dealers for asking the questions and treasury for their quick response.

From the Ford Sales Bulletin for April 8, 1916

Flashes From the Front Fender By G. B. Tyler, Manager Syracuse Branch

Never judge a man's speed by the length of time between the time the whistle blows and the time they ring out at the clock. That's the only time of day that some men show any speed.

Always remember that any person who enters a Ford garage comes for a purpose; see to it that he gets what he wants, whether you are a salesman, porter or service man.

Don't look for all your prospects in the billiard room of the best hotel in town; live wires don't spend the working time of the day playing billiards. Look for them at their offices - that's where they business.

Some of your prospects may be found on the main streets of a big city, but when they are there, they are not looking for automobiles - not in this day of short skirts and white shoes.

Spend time enough around headquarters to know what you are talking about - never guess. Prospects are looking for information, and guess-work on your part won't go. The man who knows usually puts enough determination back of his argument to convince.

Eight hours of sleep, eight hours of recreation and eight hours of good faithful effort make up a pretty good day. And - don't overlook the first two.

Your prospect judges your Company by you. Make a careful inspection every morning, and see if you stack up to Company requirements for the day.

An ounce of confidence in yourself is worth a pound that the boss might have in you. Think it over.

After supper is a good time to measure yourself. Look over the day and locate the weak spots. Then determine to overcome them tomorrow.

"They say Jim Blank has a soft job," is a story often heard. If he has, it's because he made it easy by good hard work. Don't try to get Jim's job but go at it to make yours soft the way he did.

"Get up right in the morning. Go to bed right at night. Start with joy in your heart, hope in the future, kindness in your purpose. If it is a dark day, never mind, you will lighten it up. If it is a bright day, you will add to the brightness. Give a word of cheer, a kindly greeting and a warm handshake to friends. If you have any enemies, look up, pass them by, forget and try to forgive. If all of us would only think how much of human happiness is made by ourselves, there would be less of human misery. If all of us would bear in mind that happiness is from within and not from without, there would be a wellspring of joy in every heart and the sun would shine forever."

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Compromise PPT Replacement Revenue Bills Ready For Intro Flint, Detroit Still Top-Five Most Violent, Crime Rate Decreases Income Tax Cut Nets Bipartisan Support To Advance In House Minimum Wage Initiative Ready For Signature-Collecting Haveman Wants Roads Over Tax Rollback Poll: 69% Want Renewable Energy Increase

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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February 28, 2014 - Vol 17, Issue 9

Fast Facts Sponsor In This Issue

MADA board meeting, March 25

Are you MIOSHA-ready?

Important w ebinars from NADA

Offering options for disability income, New products from 700Credit limited benefit cancer expense life, accident only and section 125 ADM's Capitol Corner administrative expenses. MADA board meeting, March 25 www.afadvantage.com MADA will hold a board meeting on March 25 at the MADA office Upcoming events in East Lansing. This will be a report board meeting only and available to board members via webinar. Please RSVP to [email protected] or call (800) 292-1923. Mar 25 * MADA board meeting, East

Lansing

Are you MIOSHA-ready? Apr * National Distracted Driving Awareness month MADSIF's Risk Management Staff has noted an increase in (w w w .distraction.gov) MIOSHA inspection activities at Michigan dealerships - an uptick Jun 2 * MADPAC golf outing and that shouldn't be taken lightly. Some examples of citations and MADA board meeting, Eagle Eye the approximate associated fines are listed below:

Annual lift inspections ($3500) Quick Links Safety glasses ($600 - $1200) Electrical violations ($1200) MADA home page Right to know ($1200) Fire safety and exits ($3500) ADA endorsed providers

Ongoing educational programs How can you be prepared for a MIOSHA inspection? Refer to your most recent MADSIF inspection report and make sure that PDF of Fast Facts (fax version) you have made all the recommended corrections noted in the report.

Questions about preparing for a MIOSHA visit? Contact your MADSIF Risk Management Specialist today or call the MADSIF office at (866) 919-9578.

Important webinars from NADA

NADA has webinars planned in March and April that will deal with some very important federal compliance issues. MADA highly recommends that dealers participate in the following webinars. Registration links are available here.

Comply with Federal Advertising Requirements March 19, 2014 at 1:00 p.m.

Participate in this webinar to hear directly from a panel of FTC attorneys on key requirements and restrictions related to dealership advertising. The panel will share recent FTC advertising enforcement actions from dealerships around the country as examples of what to avoid.

Presenters: Mark Glassman, Teresa Kosmidis, and Carole Reynolds, Federal Trade Commission. Moderator: Paul Metrey, NADA.

NADA's Fair Credit Compliance Program April 2, 2014 at 1:00 p.m.

This webinar will provide a general overview of the purpose and scope of the optional NADA Fair Credit Compliance Program as well as general and specific instructions for completing the program. The first part of the webinar will focus on the information the dealer principal or general manager needs to know and the second part will provide the information needed for the senior dealership employee who will actually develop, implement, and maintain the program.

Presenter: Paul Metrey, NADA

New products from 700Credit

700Credit, the MADA endorsed vendor for credit and compliance, is introducing new industry leadership products that dealers may want to learn more about. MADA members also receive preferred pricing on all 700Credit products. The new product highlights are:

Compliance Dashboard. Many dealers appreciate this tool that enables an at-a-glance, real time look at where the dealership stands on Red Flag, Adverse Action, and Risk Based Pricing Notices. 700Credit has completely automated Adverse Action and RBPN.

Employment Verification powered by Equifax. Got a stip to clear? There is no longer a need to send customers home to get their pay stub. Employment and income can be verified electronically with the click of a mouse.

Prospect PreScreen. Get your customers' credit score without a signed credit app, without SSN/DOB. Now you can land the customer on the car they can qualify for. You'll deliver more cars if you know credit information early in the selling process.

More information about 700Credit is available at www.michiganada.org, then choose the Links tab. If you have additional questions about 700Credit or the products they offer please call Larry Parker at (800) 292-1923.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

PPT Bills Jump Out Of Committee Group Of Washtenaw Co. Officials Endorsing Debbie Dingell Democratic Survey Shows Schauer, Peters Up Snyder: 1 In 8 Bridges Structurally Deficient Governor's Campaign Tried To Get DGA Ad Pulled Biz Ponders Strategies To Halt $10.10 Minimum

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected]. Having trouble viewing this email? Click here

March 7, 2014 - Vol 17, Issue 10

Fast Facts Sponsor In This Issue MADA Bankcard Reminder: temporary sales require licensing Advantage ADP offers w orkshop on dealer data security Please support MADPAC in 2014

Saving your dealership money w ith a Hiring National Guard members and veterans great group rate on credit and debit card processing. ADM's Capitol Corner

Call MADA at (800) 292-1923 Reminder: temporary sales require licensing

Upcoming events To ensure the most success for your temporary sale, please remember to first obtain the necessary approval from the state. Temporary sale locations must be properly licensed with Mar 25 * MADA board m eeting, the Department of State and are permitted only within a East Lansing dealer's county of licensure. Apr * National Dis tracted Driving Awareness month Temporary sales may include a "tent sale" or a similar event (w w w .distraction.gov) during which vehicles may be displayed and sold for a specified length of time. There is no cost to obtain licensing for a temporary Jun 2 * MADPAC golf outing and sale. However, the following must be provided 15 days prior to the MADA board meeting, Eagle Eye sale for the state to review and approve:

Quick Links A letter showing franchise approval to sell new vehicles, or self-certify that you have authorization. If only selling used MADA home page vehicles, provide a letter signed by the owner stating this. (See a sample letter here.) ADA endorsed providers Form AR-0066, Vehicle Dealer Supplemental Location Ongoing educational programs License Application (signed by a corporate officer) Michigan Vehicle Dealer Closeout Statement - Temporary PDF of Fast Facts (fax version) Location (used to cancel the supplemental license once the sale is over)

Please call Jean Quinn at (800) 292-1923 or e-mail [email protected] to obtain temporary sale forms. Completed forms can be returned to MADA via fax at (517) 351- 3120 or return them via e-mail to Jean. Forms will be reviewed for accuracy and forwarded to the state for processing.

ADP offers workshop on dealer data security

ADP is offering complimentary workshops where dealerships can learn the latest trends, best practices and strategies designed to meet the demand of today's technology-driven consumers. Who Let the Data Out?, presented by Jim Foote, business security expert, will be offered in Grand Rapids on March 19 and Detroit on March 20.

Knowing that your DMS data is secure can be difficult with so many people needing access to it. Assessing your areas of risk, implementing strong controls, and consistently updating your plan are essential security measures. This presentation will highlight common security mistakes dealers make, as well as other important topics like managing third-party access and what to do in the event of a security breach.

Additional information is available at www.michiganada.org/events/webinars.htm.

Please support MADPAC in 2014

A letter will soon be mailed to dealers requesting your financial support of MADPAC in 2014. Please take some time to read the letter and contact the association or your MADA board member if you have any questions. As you are aware, dealerships are a heavily regulated business. It is so important that dealers have a voice within the Michigan Legislature and a strong PAC is one of the ways we can do that.

Your annual support of MADPAC provides the opportunity for you to get involved in the legislative process and help advocate for Michigan's franchised new vehicle dealers. We look forward to your support and participation in 2014. If you have questions, please call MADA at (800) 292-1923.

Hiring National Guard members and veterans

American Jobs for America's Heroes, a national nonprofit campaign to help employers recruit unemployed National Guard members and other veterans, recently developed a webinar to help business owners and HR managers learn how to make military recruiting easier and more successful. Webinar speakers discuss ways to make job postings more precise to attract veterans and Guard members who truly meet your expectations and requirements. They also identify issues that may cause recruiters to miss learning about the candidate's skills that are relevant to the workplace.

The 50-minute webinar is available at www.CenterForAmerica.org/webinar.html.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

7.8% State Jobless Rate Lowest Since 2008 Duggan Visits Lansing, Pushes For Scrap Metal Reforms Exotic Dancer Registry Idea Too Exotic For Some Club Owners Kurtz: No On Senate; Poleski Pondering; Shirkey Decision Soon Calley Confident About Re-Nomination PPT Replacement Changes Pass Senate

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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March 7, 2014 - Vol 17, Issue 10

Fast Facts Sponsor In This Issue MADA Bankcard New fraudulent offer of utility "savings" Please continue to inform MADA Advantage Fraudulent lien release

Saving your dealership money w ith a FTC Charges Arkansas Car Dealer w ith Not Displaying 'Buyers Guides' great group rate on credit and debit card processing. Employment background checks: FTC and EEOC offer tips

Call MADA at (800) 292-1923 Webinar: Federal Advertising Requirements ADM's Capitol Corner Upcoming events New fraudulent offer of utility "savings"

Mar 25 * MADA board meeting, MADA has been notified that there are companies contacting East Lansing dealerships to offer a utility analysis, which they claim may result Apr * National Distracted Driving in refunds for past years and future savings. The company does Awareness month this by suggesting the dealership may switch their Michigan (w w w .distraction.gov) Department of Treasury classification to industrial processing (or a similar category). Jun 2 * MADPAC golf outing and MADA board meeting, Eagle Eye Dealerships do not qualify for an industrial processing classification and should not attempt to change their Quick Links classification. The state may initially accept the dealership's self-certification of the new classification, but upon verification it most likely will be determined that the dealership does not MADA home page qualify. Dealers who have been preyed upon by similar companies in the past have been required to repay the "savings" ADA endorsed providers to the state, with interest and penalties. Ongoing educational programs If you have questions, please call MADA at (800) 292-1923. PDF of Fast Facts (fax version)

Please continue to inform MADA

MADA would like to thank the dealers who keep us updated about potentially fraudulent activities. This communication enables us to spread the word and hopefully prevent others from being scammed. Please continue notifying us at (800) 292-1923 or [email protected].

Fraudulent lien release

The Department of State is aware that many fraudulent lien releases have been provided to dealerships and private party sellers during the past few months. These releases are computer generated and appear to originate from various financial sources. The contact information printed on the forms has been found to be wrong, or forwards to a shell company set up to answer validation requests. Many of the lien releases have a notary stamp at the bottom. While some states do require a notary, in general this is an uncommon feature to see on this type of document. This level of forgery is difficult to police, but dealers are still encouraged to do their due diligence to validate the information. Questions about specific lien releases can be directed to your local branch office.

FTC Charges Arkansas Car Dealer with Not Displaying 'Buyers Guides'

The Federal Trade Commission has charged an Arkansas auto dealer with failing to display a "Buyers Guide" on used vehicles offered for sale, as required by the FTC's Used Car Rule. Each violation could result in a civil penalty of up to $16,000.

The FTC's Used Car Rule, which took effect in 1985 specifically requires used car dealers to disclose whether the car comes with a dealer's warranty or is being sold "as is." If the car is sold with a dealer's warranty, the Rule requires the Buyers Guide to list its basic terms and conditions, including the duration of coverage, the percentage of total repair costs to be paid by the dealer, and the exact systems covered by the warranty.

In January 2013, the FTC announced that its Southwest Region Office had warned 11 used car dealerships in Jonesboro, Arkansas, that their sales practices violated the Used Car Rule. All but the dealership charged subsequently came into compliance.

According to the complaint, the FTC visited the dealership in Jonesboro in November 2012, and found that none of the vehicles offered for sale displayed a Buyers Guide. The agency informed the dealership of that fact, and sent the dealership a copy of the Guide and the FTC publication, A Dealer's Guide to the Used Car Rule. In May 2013, the FTC re-visited the dealership, and an affiliated dealership, and found both dealerships were offering used vehicles for sale that did not display a Buyers Guide.

The full release from the FTC is available here.

Employment background checks: FTC and EEOC offer tips

Hiring decisions are among the most important choices for any employer, but the process can be complex. For the first time, the Federal Trade Commission (FTC) and the Equal Employment Opportunity Commission (EEOC) have co-published two short guides on employment background checks that explain the rights and responsibilities of the people on both sides of the desk.

The FTC and the EEOC want employers to know that they need written permission from job applicants before getting background reports about them from a company in the business of compiling background information. Employers also should know that it's illegal to discriminate based on a person's race, national origin, sex, religion, disability, or age (40 or older) when requesting or using background information for employment.

At the same time, the agencies want job applicants to know that it's not illegal for potential employers to ask someone about their background as long as the employer does not unlawfully discriminate.

Find more tips in the brochures:

Background Checks: What Employers Need to Know Background Checks: What Job Applicants and Employees Should Know

Both area available online at www.business.ftc.gov.

Webinar: Federal Advertising Requirements

Dealers are reminded of the upcoming Federal Advertising Requirements webinar from NADA, held March 19, 2014 at 1:00 p.m. ET.

During this important webinar, you will hear directly from a panel of FTC attorneys on key requirements and restrictions related to dealership advertising. The panel will share recent FTC advertising enforcement actions from dealerships around the country as examples of what to avoid. Presenters: Mark Glassman and Carole Reynolds, Federal Trade Commission. Moderator: Paul Metrey, NADA.

A link with registration information is also available within the MADA home page at www.michiganada.org.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

RTA Makes Case For 2 Years' Worth Of Funding Genetski Bows Out Of Senate Bid Capitol Embraces Michigan's Gold Medal Skaters GOP On The Lookout For Missing Schauer Plan House R's Say Dems Are Not Sincere On Roads

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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March 21, 2014 - Vol 17, Issue 12

Fast Facts Sponsor In This Issue MADA Bankcard CVR quarterly inventory reminder Michigan revenue report Advantage Mobile payment acceptance technology

Saving your dealership money w ith a Nominate a deserving dealer for the Time or Northw ood aw ard great group rate on credit and debit card processing. ADM's Capitol Corner

Call MADA at (800) 292-1923 CVR quarterly inventory reminder

Upcoming events CVR would like to remind participating dealers that the next quarterly inventory count will be Tuesday, April 8, 2014. Going forward, the quarterly inventory count will be conducted on the Mar 25 * MADA board meeting, second Tuesday of every quarter. East Lansing

Apr * National Distracted Driving Please mark your calendars accordingly: Awareness month (w w w .distraction.gov) 2nd Quarter - April 8, 2014 3rd Quarter - July 8, 2014 Jun 2 * MADPAC golf outing and 4th Quarter - October 14, 2014 MADA board meeting, Eagle Eye

If you need assistance, the fastest method is to contact the CVR Quick Links support center at (800) 333-6995. As an alternative, you can also contact your CVR Account Executive. MADA home page Debbie Stapleton-Korn (517) 897-1451 ADA endorsed providers Dwayne Roose (586) 872-6538 Ulises Alanis (847) 230-6787 Ongoing educational programs

PDF of Fast Facts (fax version)

Michigan revenue report

The Senate Fiscal Agency recently released the February 2014 revenue report. Following are a few brief bullets points from that report.

Revenue from Michigan's General Fund and School Aid Fund earmarked taxes totaled $1.0 billion in February 2014, down 1.4% from the year-ago level.

Net income tax revenue totaled $226.2 million in February 2014, up 5.2% from February 2013, and $11.4 million above the level forecasted for the month.

February 2014 sales tax receipts decreased 5.2% from the prior year and were $21.9 million below the forecasted level. The declines reflected lower sales of items other than motor vehicles. February sales tax collections from motor vehicle transactions were up 0.9% from one year ago, although on a year-to-date basis sales tax collections from motor vehicle transactions are down 1.3%. Use tax collections were 5.4% above the February 2013 level.

Combined business tax collections from the SBT, Michigan Business Tax (MBT), and Corporate Income Tax (CIT) totaled $3.1 million for the month, reflecting MBT and SBT refunds that largely offset CIT collections. Net revenue from the MBT was a negative $15.4 million, while SBT revenue totaled a negative $9.7 million, both representing a net loss because refunds exceeded collections.

Complete report.

Mobile payment acceptance technology

MADA endorsed provider, Certegy Check Services/FIS, offers member discounts on its Enhanced Warranty, SettleSmart and Elec Check programs. Certegy is focused on products and services that help businesses compete through growth, efficiency and innovation.

The company is asking MADA members to participate in a Mobile Payment Acceptance questionnaire to help the company learn how this developing technology might play a role in your business today or in the future. The questionnaire is accessible at https://www.fisclientloyaltysurveys.com/se.ashx?s=705E3EC80EBE153D.

Nominate a deserving dealer for the Time or Northwood award

Please help us recognize MADA dealers who exemplify what it means to be upstanding members. Please review the dealer nomination form and nominate a dealer you believe deserves to be recognized for one of the following awards.

Northwood Dealer Education Award Recipients of this award have made noteworthy contributions to education, inside or outside of the industry. They are recognized for substantial dedication to the educational process and the field of automotive marketing.

TIME Magazine Dealer of the Year Award In addition to exhibiting exceptional performance in their dealerships, TIME Dealer of the Year nominees perform heroic community service and are strong advocates for improving the world around them.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder Sets May Timeline For $350M Detroit Package PPT Fix-It Bills Sail Through Committee On Ag Day, House Ag Committee Says Yes To Wild Game Sausage Polls Say People Both Support, Oppose Electric Choice/Deregulation Should State Require Kids Be In Gym Class? Long-Term Road Funding Cocktail Taking Shape

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved. Having trouble viewing this email? Click here

March 28, 2014 - Vol 17, Issue 13

Fast Facts Sponsor In This Issue MADA Bankcard Notice to CVR dealers: April 8 count day Complimentary dealer w ebinar: NADA's Fair Credit Compliance Program Advantage Please review your RD-108 and RD-108T paperw ork for accuracy

Saving your dealership money w ith a MADA legal consultant offers business insight to Northw ood automotive great group rate on credit and debit students card processing. Northw ood Night at the Palace promotion Call MADA at (800) 292-1923 ADM's Capitol Corner Upcoming events Notice to CVR dealers: April 8 count day

Apr * National Distracted Driving Dealers participating in the CVR program are reminded that the Awareness month count and physical verification of inventory must be taken (w w w .distraction.gov) Tuesday, April 8 prior to any transactions being processed for the day. The state suggests the following method to verify Jun 2 * MADPAC golf outing and and report inventory. (This should take about 15 minutes.) MADA board meeting, Eagle Eye (New Location!) 1.) Print a report of your current available inventory from the CVR computer.

Quick Links 2.) Verify the report by a physical check of the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the MADA home page labeling on each package.

ADA endorsed providers 3.) If there are no discrepancies between the printed report Ongoing educational programs and the physical verification, type the requested inventory numbers into the CVR computer: beginning and ending PDF of Fast Facts (fax version) numbers for plates and tabs and permits in inventory, as well as the total number of each (as shown on the available inventory report).

4.) Submit the report. While dealers are given until Monday, April 14 to submit the report, inventory must be counted and verified on April 8 prior to any new CVR transactions being processed.

Dealers who do not submit the required information are in violation of their agreement with the Michigan Department of State and risk losing the ability to use the CVR program. If you have questions, please contact your CVR account representative or CVR support at (800) 333-6995.

Complimentary dealer webinar: NADA's Fair Credit Compliance Program

Dealers are reminded of the upcoming Fair Credit Compliance Program webinar from NADA, held April 2, 2014 at 1:00 p.m. ET. This webinar will provide a general overview of the purpose and scope of the optional NADA Fair Credit Compliance Program as well as general and specific instructions for completing the program. The first part of the webinar will focus on the information the dealer principal or general manager needs to know and the second part will provide the information needed for the senior dealership employee who will actually develop, implement, and maintain the program. Presenter: Paul Metrey, NADA.

A link with registration information is available here.

Please review your RD-108 and RD-108T paperwork for accuracy

Secretary of State branch offices have noticed some RD-108 and RD-108T forms are being submitted improperly. As a reminder, the state developed the RD-108T following implementation of sales tax on the difference (STOD). This form must be submitted with any vehicle transaction involving a trade-in.

Some of the improper submissions may be due to DMS software that needs updating. Please confirm with your DMS provider that your software is current and accurate.

The amount on Line 3 of the RD-108 (total taxable price) will be the amount calculated on Line E of the RD-108T. This will include the STOD reduction. Line 1 and Line 2 on the RD-108 will not add up to Line 3 if a STOD trade-in is involved.

It is suggested that dealers carefully review the RD-108T and instruction sheet for additional details and further instructions.

While the state understands this is still a new procedure, dealers should now be accustomed to the changes. We expect the state will begin rejecting inaccurate paperwork in the near future. If you have any questions about the forms or calculations please call MADA at (800) 292-1923.

MADA legal consultant offers business insight to Northwood automotive students

Eric Bowden, a Partner at the Colombo & Colombo law firm and legal consultant to MADA and many dealers throughout the state, recently provided business insight and legal expertise to students in the Automotive Marketing & Management program at Northwood University. Eric was invited by the Chair of the Automotive Marketing program, Professor Elgie Bright.

Mr. Bowden's presentation covered the wide range of laws impacting auto dealerships including employment and labor, government regulation, consumer protection, advertising, retail sales and dealerships' relationships with manufacturers. He also discussed many of the federal laws that impact dealerships across the USA and gave specific examples of how situations can become serious legal issues if the appropriate policies are not in place and enforced.

Northwood Night at the Palace promotion

Students in Northwood University's Entertainment, Sport & Promotion Management (ESPM) program had the unique opportunity to work in the Detroit Pistons group ticket sales program at the Palace of Auburn Hills and sell tickets against one another throughout the season.

The friendly match-up will culminate in a special celebration at the Place on April 5 during the 7:30 p.m. game between the Pistons and the Boston Celtics. The top Northwood ticket sales team will be recognized via "Palace Vision" during halftime.

Tickets for Northwood Night at the Palace cost $30 for lower level seating, $15 for upper level and can be purchased by calling (248) 377-8620. Callers should indicate they are purchasing for the Northwood Night at the Palace promotion and if there is a specific student or selling team that should get the sales credit.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Gov: Current Same-Sex Marriages Lawful But Come Without Benefits States Unemployment Rate Now Down To 7.7% Groups Demand Defunding Of MSU Union Training Academy Land, Peters Horse Race Boiling Down To Independents, Dem Turnout Sales Tax For Road Funding Resolution Pops Up In Senate Schuette Focuses On Victims, Stays Away From Gay Marriage

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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April 4, 2014 - Vol 17, Issue 14

Fast Facts Sponsor In This Issue

CVR reminder

A look back in history: from the Ford Sales Bulletin, 98 years ago

FTC advertising resources for dealers

Providing F&I products and solutions Advance registration for the MADPAC golf outing is open focused on enhancing dealer National Distracted Driving Aw areness month profitability and customer satisfaction. ADM's Capitol Corner Upcoming events CVR reminder

Apr * National Dis tracted Driving Another quick reminder that April 8 is the CVR count day for Awareness month those who participate. It is extremely important for dealerships (w w w .distraction.gov) to remember to complete the count and physical verification of Jun 2 * MADPAC golf outing and inventory in a timely manner. Dealers who do not submit the MADA board m eeting, Eagle Eye required information are in violation of their agreement with the New Location: register today! Michigan Department of State and risk losing the ability to use the CVR program.

Quick Links A look back in history: from the Ford Sales Bulletin, 98 years ago

MADA home page April 8, 1916: The 500,000 Cars Assured

ADA endorsed providers Up to April 1st we had made and sold over 300,000 cars. With Ongoing educational programs the four best selling months of the year before us, the 500,000 mark seems assured. Production is under the most vigorous PDF of Fast Facts (fax version) swing, reaching as high as 2768 cars on the 25th of March, and for the month of March, a total production of 58,329 cars. An average of 50,000 cars for the next four months will swing us by the 500,000 mark, and with nothing to check the present speed we will swing, in July, into the "home stretch," an easy winner. And still we have not caught up with demand. Of course contingencies are possible that might interrupt or reduce or even stop production, but we don't anticipate any.

FTC advertising resources for dealers

With the recent FTC focus against deceptive or misleading dealer advertisements, MADA thought it would be helpful to remind dealers of the following guidance and resources:

FTC business center: automobiles http://business.ftc.gov/selected-industries/automobiles

Advertising Consumer Leases http://business.ftc.gov/documents/bus18-advertising-consumer-leases

.com Disclosures: How to Make Effective Disclosures in Digital Advertising http://business.ftc.gov/documents/bus41-dot-com-disclosures-information-about-online-advertising

Advertising FAQs for Small Business http://business.ftc.gov/documents/bus35-advertising-faqs-guide-small-business

Advertising consumer leases (NADA) http://www.nada.org/regulatory_affairs/news/Featured+Stories/CreditAdvertReminder.htm

Advance registration for the MADPAC golf outing is open

It seemed like Michigan's winter was never-ending, but here at MADA we can finally see more grass than snow, which means the MADPAC golf outing will be here soon. A letter and registration form will be mailed to members mid-month, but those who would like to get a head start on their foursome can submit their advance registration now. See this registration form for details, or download a copy from the MADA home page at www.michiganada.org.

We are very excited for this year's big change. We have moved the tournament to Eagle Eye Golf Course (just off Lake Lansing Road) which has been rated among the best public courses in the nation.

Thanks to the generous support of many sponsors, all registration fees again go directly to our MADPAC campaign.

The simplest way to play with the people you prefer is to set up a complete foursome now. Touch base with other dealers, invite your suppliers, vendors or friends, and complete the registration form today!

If you have questions, please call Tommi or Larry at (800) 292-1923. We hope to see you in June!

National Distracted Driving Awareness month

3,328 were killed in distracted driving crashes in 2012.

In an effort to bring awareness to this problem, April has been designated as National Distracted Driving Awareness month. Research shows that high visibility enforcement works to reduce distracted driving because, with many distracted drivers, the fear of a citation and fine outweighs the fear of being injured or killed in a crash.

The National Highway Traffic Safety Administration (NHTSA) and the Michigan Office of Highway Safety Planning (OHSP) have developed materials businesses may be interested in using to help promote this campaign.

NHTSA: http://www.nsc.org/safety_road/Distracted_Driving/Pages/DDAM.aspx

OHSP: http://www.michigan.gov/documents/msp/Safety_Materials_Catalog_2011_12_web_384339_7.pdf

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines: Brown Being Tapped As Schauer's Running Mate Peters Gets A Lot Of Obama Face Time Haveman: Time To End 'Driver Responsibility Fees' Moolenaar Announces For 4th Congressional District MPSC Chair: Ice Storm Investigation Conclusion Coming Soon

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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April 11, 2014 - Vol 18, Issue 14

Fast Facts Sponsor In This Issue

Important notice regarding transactions w ith trade-in

Don't open e-mail falsely claiming to be from FTC

Electronic filing of w age and tax reports

Providing F&I products and solutions AFIP Boot Camp Certification in May focused on enhancing dealer National Safety Council: cell phone policy kit for employers profitability and customer satisfaction. Michigan has w orld's best new plate Upcoming events ADM's Capitol Corner

Apr * National Distracted Driving Important notice regarding transactions with trade-in Awareness month (w w w .distraction.gov) The Michigan Department of State has asked MADA to notify dealers that branch offices are now rejecting inaccurate RD-108 Jun 2 * MADPAC golf outing and and RD-108T paperwork. As we mentioned in the March 28 MADA board meeting, Eagle Eye issue of Fast Facts, branch offices have noticed some forms are New Location: register today! still being submitted improperly when there is a transaction

involving a trade-in. Oct 10 * MADA board meeting, Northw ood Univ. If you have questions regarding the forms or calculations please Dec 3 * MADA Annual Meeting, Battle call MADA at (800) 292-1923. Creek

Don't open e-mail falsely claiming to be from FTC Quick Links The Federal Trade Commission is again warning small businesses that an e-mail with a subject line "Pending MADA home page consumer complaint" is not from the FTC. The e-mail falsely ADA endorsed providers states that a complaint has been filed with the agency against their company. The FTC advises recipients not to click on any of Ongoing educational programs the links or attachments with the e-mail. Clicking on the links may install a virus or other spyware on the computer. For more PDF of Fast Facts (fax version) information on malicious software (malware), visit www.OnGuardOnline.gov/malware.

Electronic filing of wage and tax reports

The following information has been provided by MADA associate member, UHY LLP, within its April 2014 newsletter.

Effective the first quarter of 2014, the Unemployment Insurance Agency (UIA) will neither mail nor accept a hard copy of Form UIA 1028, "Employer's Quarterly Wage/Tax Report", from employers identified as having more than five employees. Starting with the first quarter filing due on April 25, 2014, it is a requirement that the contribution and wage information be filed electronically for employers with more than five employees. Interest and penalties will be assessed to those not filing by electronic submission. In order to file electronically, an employer must have established a Michigan WAM account at www.michigan.gov/uia.

For more information or questions on this topic please call your personal tax professional, or contact UHY LLP (Farmington Hills (248) 355-1040; Sterling Heights (586) 254-1040) or visit the company online at www.uhy-us.com.

AFIP Boot Camp Certification in May

Dealers Resources, Inc. (DRI) is offering a boot camp to help dealership employees become AFIP certified in two days. Training will be conducted by AFIP's executive director, David Robertson. (Two weeks of informal study is suggested prior to the session.)

May 6 & 7 or May 8 & 9 Novi Double Tree

For more information please link here or call Jeannine Dailey with DRI at (248) 417-6200.

National Safety Council: cell phone policy kit for employers

With April being National Distracted Driving Awareness Month, we wanted to bring our members' attention to a free cell phone policy kit for employers.

The kit, available from the National Safety Council, is designed to help employers put policies in place to reduce crash risk from cell phone distracted driving. The National Safety Council recommends policies that prohibit both hands-free and handheld devices and apply to all employees.

Resources and communications available include:

Employer liability white paper Sample policy Communications to build management support Employee communications roll out calendar Answers to frequently asked questions Mythbusters info Stories from families affected by crashes

For more information please go to the National Safety Council's website at http://safety.nsc.org/cellphonekit.

Michigan has world's best new plate

The Automobile License Plate Collectors Association (ALPCA) has overwhelmingly voted Michigan's Mackinac Bridge license plate as the world's best new plate. First issued last August, the beautiful plate features the bridge against a sunrise sky and gives residents the opportunity to celebrate one of the Great Lakes State's greatest assets, an engineering marvel that connects the upper and lower peninsulas.

Michigan's plate was selected as the winner from among 12 finalists by ALPCA members for only the second time in the contest's history. In 1976, the state's red, white and blue bicentennial plate earned best new plate honors

More information is available within the Secretary of State's website at www.michigan.gov/sos.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Foreshadowing '14: Some See Signs Of '10; Others Don't Michigan Middle Of The Pack For State Transparency Recent Poll's Cross-Tabs Shed Light On Demographic Preferences Part Time Legislature Advocates Hoping Spring Warms Petition Gathering Anti-Minimum Wage Effort Recognizes Message Difficulty

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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April 18, 2014 - Vol 19, Issue 14

Fast Facts Sponsor In This Issue

Upcoming educational programs

Cyber Security Conference in Grand Rapids

Eight definitions that w ill define your success...or failure!

Providing F&I products and solutions ADM's Capitol Corner focused on enhancing dealer profitability and customer satisfaction. Fast Facts delayed due to power outage

Upcoming events Due to a major power disruption that caused our e-mail distribution system to shut down on Friday, we are sending a Monday edition of Fast Facts. We hope you all had a wonderful Apr * National Distracted Driving weekend! Awareness month (w w w .distraction.gov) Upcoming educational programs Jun 2 * MADPAC golf outing and MADA board meeting, Eagle Eye Dealers are reminded to visit New Location: register today! www.michiganada.org/events/webinars.htm for a list of training

opportunities. Following are a few programs you may be Oct 10 * MADA board meeting, Northw ood Univ. interested in.

Dec 3 * MADA Annual Meeting, Battle Webinars: Creek How Employee Satisfaction Can Drive Customer Loyalty and Retention, Apr. 24 (DealersEdge). True customer loyalty Quick Links starts with a transaction, and the people responsible for those transactions are your employees. By focusing on employee satisfaction you can create organic improvements in customer MADA home page loyalty and retention.

ADA endorsed providers Top 5 Dealership Compliance Myths, April 24 (KPA). In this webinar you will learn about the most commonly heard myths Ongoing educational programs that find their way into dealerships, with topics ranging from PDF of Fast Facts (fax version) OSHA compliance through waste disposal to loss control.

Transfer Digital Retailing Customers to the Showroom, May 14 (NADA). This webinar will focus on procedures that allow your dealership to seamlessly transfer your online customers from your virtual showroom to the in-store showroom.

On-site Programs: AFIP Boot Camp Certification (in Novi), May 6/7 or 8/9 (DRI). This program will help attendees become AFIP certified in two days.

Vehicle Dealer and/or Repair Facility Training (in Lansing), ongoing. The Department of State offers various sessions to assist dealers and their staff on the basic requirements of the Michigan Vehicle Code and the Motor Vehicle Service and Repair Act.

Cyber Security Conference in Grand Rapids

The Better Business Bureau of Western Michigan is offering a half day Cyber Security Conference, in partnership with Trivalent Group and the West Michigan Cyber Security Consortium. Attendance is free, but registration is strongly encouraged.

Grand Rapids Cyber Security Conference Wednesday April 23, 2014, 7:30 a.m. to 12:00 p.m. Eberhard Center, 301 W. Fulton St. in Grand Rapids

This event is designed to help businesses prepare and protect their data and business from cyber- crimes. Learn the latest techniques and best products to take your security to the next level. Here is a snapshot of the general sessions:

Getting Started: Cyber Security 101. Let's Get Physical: Security Assessment From The Outside In. Incident Response: Dive in to a comprehensive incident response plan - Hackers and cyber criminals are already organized and you should be too. Secure Your Family - Small businesses and consumers alike have a responsibility to protect their relationships. Panel Discussion - Join Law Enforcement and professionals from the FBI in a discussion about working together through an incident. Legal Implications - Attorney Jennifer Puplava will delve into safeguarding data and possible liabilities companies face without proper protections.

For additional details about the event please go to http://securitysummmit.weebly.com.

Eight definitions that will define your success...or failure!

The following is an article from Dave Anderson, president of Learn To Lead, an international sales and leadership training and consulting company. Mr. Anderson will be the keynote speaker at the December 3 MADA Annual Meeting. Prior to beginning Learn To Lead, Mr. Anderson enjoyed an extensive and successful career in the automotive retail industry. He has given over 1,000 workshops and speeches over the past decade on sales and leadership development and has spoken in fifteen countries.

To get great performance in any endeavor you must first define it. At the same time, to avoid or correct failure, you must also define and recognize it. Following are eight key words and definitions; five for success and three for failure. Understanding these eight definitions help you do two things: 1. Create a solid blueprint and strategy for success 2. Recognize, avoid, or overcome failure.

By weaving the "success" definitions into both your mindset and daily routine you will build an unshakeable foundation for accomplishment. But at the same time you must understand, avoid, and overcome the "failure" mindsets and behaviors so that your growth continues unabated.

1. Success definition: Principle: Accepted or professed rules of action or conduct. Principles of success have wide applicability that will transcend jobs and industries. Sample Principle: You reap what you sow. Lesson: If you don't like what you're reaping, sow something else.

2. Success definition: Success: A few good decisions repeated over every day. Success is not an accident. It is a culmination of choices you make throughout your life. Sample success decisions: Planning your day before it begins and then scheduling your priorities to ensure they are done first.

3. Failure definition: Failure: A few wrong decisions repeated over every day. Failure is not an accident. You set yourself up for failure with wrong decisions, and guarantee it by repeating them. Sample failure decision: Deciding not to take responsibility for your life and proceed through life like a hapless victim.

4. Success definition: Hunger: An intense or compelling desire or craving. Hunger cannot be taught. It comes from within and is fueled by a desire to both become more, and achieve more. Sample hunger example: An intense desire to not only be the best, but to also continually best what you have done previously.

5. Failure definition: Complacency: Calmly content, smugly self-satisfied. Successful people are prime targets for complacency, because prosperity drains urgency. Sample complacent example: Setting goals that make you comfortable, rather than those that would stretch you because you cannot attain them with a business-as-usual approach.

6. Success definition: Consistency: Constantly adhering to the same actions or conduct. Consistency is a character-builder, and a key differentiator between the average and excellent. Sample consistent example: Deciding to keep your commitment even when it's not easy, cheap or convenient.

7. Success definition: Diligence: To give constant attention to. Diligence in right disciplines forms healthy personal habits, and builds strong cultures. Sample diligence example: Continuing to plan, prepare, practice, prospect and train even when business is robust.

8. Failure definition: Slack: Negligent or sluggish. Slack people only execute right actions occasionally-and never execute them consistently enough to become the best at what they do. Sample slack example: Working hard only when you feel like it, only when you have to, and only when someone is watching.

This might be an appropriate time for a quick personal audit to see which of these success definitions you need greater daily doses of, along with which failure mindsets and behaviors are holding you back that you must purge from your life.

To learn more about Mr. Anderson please visit his website at www.learntolead.com.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Legislature Still In Wait-And-See Mode For Detroit Aid Schauer Deems Education A Top Priority, Calls EAA 'Failed Experiment' Unemployment Rate Falls To Lowest Rate In 6 Years Land Appears To Edge Peters In 1st Quarter Fundraising Report: Locals Saw $1B Revenue Loss Between '09, '12

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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April 25, 2014 - Vol 17, Issue 17

Fast Facts Sponsor In This Issue

Installment seller renew al reminder

Please help promote dealers on a statew ide level

Articles and resources from associate members

Providing F&I products and solutions ADM's Capitol Corner focused on enhancing dealer profitability and customer satisfaction. Installment seller renewal reminder

Upcoming events Earlier this week, the State of Michigan sent dealerships an e- mail to provide notice of the upcoming installment seller license renewals. At this time, dealers are not required to reply or Jun 2 * MADPAC golf outing and submit information. MADA board meeting, Eagle Eye New Location: register today! Your official application will be mailed by the state the

week of May 5. MADA will also mail a packet of information at Oct 10 * MADA board meeting, Northw ood Univ. that time to help dealers complete the renewal application.

Dec 3 * MADA Annual Meeting, Battle We encourage dealers to complete their application, then send it Creek to MADA by June 15 for review. We will contact you directly if there are any concerns or issues before hand delivering your paperwork to the state for processing. Quick Links

If you have questions, please e-mail Jean Quinn at MADA home page [email protected] or call (800) 292-1923 ext. 320.

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version)

Please help promote dealers on a statewide level

Dealerships are one of the most heavily regulated businesses in America. It is critical to the continued success of the industry that dealers have the proper resources in place to assess the political and legislative arena, and respond as needed. There are many ways we do this on both a state and federal level.

Michigan dealers have the Auto Dealers of Michigan, LLC to monitor activities within the state. Our legislative director regularly communicates with state legislators to keep our leaders updated about the economic benefits of this industry, but also to gauge their level of support for future issues. This open line of communication has proven successful on many issues in the past.

Dealers can individually help in the process by communicating with local legislators when important issues arise. You may also want to invite your local leaders to visit your dealership and meet the employees he or she represents. (ADM can help arrange if you are interested.) In addition, you can support MADPAC by participating in the annual golf outing (June 2), and with a personal contribution each year.

Your financial contribution to MADPAC enables us to help support the Michigan campaigns of dealer- friendly candidates. This is especially important as we lead up to an election year.

Please call Larry Parker at (800) 292-1923 to make your contribution to MADPAC .

Articles and resources from associate members

MADA associate members offer a wealth of valuable information, covering numerous different topics. Following are just a few articles and reports you may find interesting - follow the links to read more. If you have questions about the products and services offered by associate members please call Larry Parker at (800) 292-1923.

2025 Dealership Vision: What Lies Ahead! (Crowe Horwath) Two years ago, AutoTeam America member firms started a project with a simple premise - what should dealers and automotive professionals know today to prepare them for the reality of 2025 and beyond. With so much effort in retail automotive being occupied with completing a strong month, it is a welcome break to look a dozen years ahead and begin strategic planning now. www.crowehorwath.com/ContentDetails.aspx?id=7865

Five Tips for Every Business to Become Tornado-Aware (Zurich) Companies can take steps to help protect people, property and business income. The key factors are preparedness, vigilance and rapid response to dangerous conditions. www.zurichna.com/automotive/knowledgecenter/articlesandtipsheets.htm

Dealerships are Lucrative Targets for Data Thieves (ADP Dealer Service) The data in your Dealer Management System and other systems, like your Customer Relationship Management application, can be worth a great deal of money to hackers and identity thieves. Since many big businesses have implemented strong defenses, making it hard for thieves to compromise their systems, criminals are turning to small to medium-sized businesses as their primary targets. www.adpdealerservices.com/Home/Resources/Insight%20Center

Must Employers Continue Providing "Exchange Notices" to Employees? (Rehmann) Among the lesser publicized provisions of the Affordable Care Act is a requirement that, by October 1, 2013, all employers - regardless of size - provide notice of the existence of the new Health Insurance Marketplace. Assuming your company complied with this requirement, you may be wondering whether you need to keep distributing these "exchange notices" every year. www.rehmann.com/resources-insights/business-wisdom-2

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

History Made During Filing Deadline Filing Deadline Update: Top 10 House Seats Most Likely To Flip Primary Challenges Emerge For 19 GOP Incumbents Vets Driver's Licenses To Roll Out May 1 New Poll Entered Into Auto Insurance Reform Debate Land Ridicules Peters In New Ad For Anti-Woman Tact Toyota Recognized At Capitol For Earth Day

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected]. Having trouble viewing this email? Click here

May 2, 2014 - Vol 17, Issue 18

Fast Facts Sponsor In This Issue

Upcoming event for the auto and mobile communities

Reminder about youth employment

Resource guide for dealers

ADM's Capitol Corner

Employee-pay program offering your Upcoming event for the auto and mobile communities employees options for identity monitoring and legal assistance. Dealers may be interested in attending an upcoming conference, held May 13-14 at Lawrence Tech University in Southfield. With Upcoming events support from the Mobile Technology Association of Michigan (MTAM) and Connected Vehicle Trade Association (CVTA),

Jun 2 * MADPAC golf outing and AppConext Auto will bring together the automotive and mobile MADA board m eeting, Eagle Eye communities for a unique forum that will discuss the challenges New Location: register today! and opportunities facing the in-vehicle app marketplace.

Oct 10 * MADA board m eeting, Attendees will hear from various speakers, including: Northw ood Univ. Scott Burnell (Global Lead - Business Development & Dec 3 * MADA Annual Meeting, Partner Management, Ford Developer Program) Battle Creek Pat Davis (Director, Vehicles Technology Office, US Department of Energy) Quick Links Don Grimm (Senior Researcher, GM) Tim Yerdon (Global Director - Innovation & Design, Visteon MADA home page

ADA endorsed providers To find out more or register for the event, visit the AppConext Ongoing educational programs Auto event page at http://appconext.com/auto.

PDF of Fast Facts (fax version) MADA has been offered a limited number of comped conference passes (silver level) for the event; simply enter the discount code "MADA" on the registration page to obtain your conference pass.

For more info on the conference, you may also contact [email protected].

Reminder about youth employment

As the school year comes to an end, some dealers may hire summer help from employees covered by the federal youth employment regulations. As a reminder, the U.S. Department of Labor offers the following guidelines about youth employment.

Employees 16 years of age and under may not drive motor vehicles on public roads as part of their jobs - even if they possess a valid state drivers license.

Employees 17 years of age may drive cars and small trucks on public roads as part of their jobs only if all of the following requirements are met: The driving is limited to daylight hours; The 17 year-old holds a state license valid for the type of driving involved in the job performed; The 17 year-old has successfully completed a State approved driver education course and has no record of any moving violation at the time of hire; The automobile or truck is equipped with a seat belt for the driver and any passengers and the employer has instructed the youth that the seat belts must be used when driving the vehicle; The automobile or truck does not exceed 6,000 pounds gross vehicle weight; AND Such driving is only occasional and incidental to the 17 year-old's employment. This means that the youth may spend no more than 1/3 of the work time in any workday and no more than 20% of the work time in any workweek driving.

Driving by 17 year-olds as part of their jobs may not involve:

Towing vehicles Route deliveries or route sales Transportation for hire of property, goods, or passengers Urgent, time-sensitive deliveries (such as pizza deliveries) Transporting more than 3 passengers including employees of the employer Driving beyond a 30 mile radius of the teenメs place of employment More than 2 trips away from the primary place of employment in any single day to deliver the employer's goods to a customer More than 2 trips away from the primary place of employment in any single day to transport passengers other than employees of the employer

Additional information is available within the DOL's website:

Driving Automobiles and Trucks (PDF) - General information concerning the application for the federal provisions for driving motor vehicles. Teen Driving (PDF) - Explains the child labor requirements for minors to operate motor vehicles.

When hiring youth employees, dealerships are also reminded to consult with their legal advisor and review their handbook guidelines. It is also a good idea to verify any possible coverage restrictions with your P&C provider.

Resource guide for dealers

MADA has put together a quick reference guide to remind dealers of the products and services offered by our associate members. The guide is available here.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Richardville: Let's Do More for Roads Orr Wraps Up Day Two Pushing Grand Bargain Michigan Chamber Endorses Land/Ad Running In Select Markets Study: Estimated Average Weekly UI Savings Pegged As High As $9.1M Bill To Classify E-Cigs As 'Tobacco Product' Sparks Debate UAW Members Endorse Schauer For Governor

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please Having trouble viewing this email? Click here

May 9, 2014 - Vol 17, Issue 19

Fast Facts Sponsor In This Issue

Installment seller license renew als

MADPAC Golf Outing: registration deadline is May 16

NADA Dealership Workforce Study: deadline extended to June 30

ADM's Capitol Corner

Employee-pay program offering your Installment seller license renewals employees options for identity monitoring and legal assistance. The Michigan Department of Insurance and Financial Services (DIFS) will begin mailing dealerships' installment seller renewal Upcoming events applications next week. On Thursday, MADA mailed an envelope labeled "Important: License Renewal Information." The

Jun 2 * MADPAC golf outing and information enclosed will assist in the renewal process. If you do MADA board meeting, Eagle Eye not receive both packets by the end of next week please contact New Location: register today! Jean Quinn.

Oct 10 * MADA board meeting, Dealers will again be required to calculate the quantity and value Northw ood Univ. of installment sale contracts entered into from 4/1/13 to 3/31/14.

Dec 3 * MADA Annual Meeting, New this year, the renewal applications will now list dba names Battle Creek and corporate officers. Please confirm all preprinted information listed. If any renewal information is incorrect or needs updating, Quick Links note the corrections on the renewal application. Some changes require an additional fee and additional paperwork. If you have questions Jean can assist in the process. MADA home page

ADA endorsed providers Questions or concerns? Contact Jean Quinn by e-mail: [email protected], or phone: (800) 292-1923. Ongoing educational programs

PDF of Fast Facts (fax version)

MADPAC Golf Outing: registration deadline is May 16

Our field of players is nearly full, but we still have a few openings available. Please call Larry Parker to participate in this year's golf outing at the nationally recognized Eagle Eye golf course. All participants receive player gifts and are eligible for various big-ticket prizes, including electronics, golf packages and equipment.

Consider inviting your family, friends, vendors or even your best customers to play in the outing. We always enjoy the opportunity to meet a few new friends!

Dealers are also invited to attend the 9:30 a.m. MADA board meeting held prior to the luncheon and tournament play. (You do not need to golf to attend the meeting, but pre-registration is required.) A start at 12:00 p.m. will begin the tournament, followed by dinner, cocktails and prizes at 4:30 p.m.

We look forward to another great tournament and hope you will join us! Please contact Larry Parker or Tommi Nielsen with questions about the event, or to register. Call (800) 292-1923 or e-mail [email protected].

NADA Dealership Workforce Study: deadline extended to June 30

To accommodate numerous requests from dealer members, the deadline to participate in the 2014 Dealership Workforce Study (DWS) was extended to June 30, 2014. Dealers are encouraged to submit their data as soon as possible in advance of the deadline to allow for the extensive data review process.

The DWS is the only NADA-ATD study that compares dealership compensation and benefits, retention and turnover and hours of operation to aggregated peer data. With the results, dealers can make data-based decisions on recruiting, hiring and motivating employees. Only NADA and ATD members are eligible to participate, and there is no cost.

It's easy to participate. There are separate processes for single dealership and dealer group enrollments. Further, participants in the 2013 study will find the survey conveniently pre-populated with their previous answers, which can be changed as necessary. Finally, this year's reports will be sent directly to the person identified as report recipient. Reports will be sent as soon as they are available.

Each participating dealership will receive a complimentary, customized Basic Report comparing its data against data aggregated on a regional and national basis-plus a complimentary, comprehensive Dealership Workforce Study Industry Report.

Participants can also purchase a customized Enhanced Report, which further compares individual dealership data against data for the franchise and state. Additional customized group reports are available, as is the Compensation and Tenure Search Tool, which enables ad hoc searches, including searches by dealership or dealer groups. Visit www.nadaworkforcestudy.com to participate.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Detroit Deal Will 'Separate Statesmen, Politicians' Richardville Prefers Getting Money To Detroit Over Multiple Years Snyder Up 11, Peters Up 5 In New Michigan Poll Report: Tax Cuts Since '94 Haven't Helped 26% Of State Bridges Structurally Deficient

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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May 16, 2014 - Vol 17, Issue 20

Fast Facts Sponsor In This Issue

Sales to Canadian customers

Increase in theft of w heels

More about youth employment

ADM's Capitol Corner

Employee-pay program offering your Sales to Canadian customers employees options for identity monitoring and legal assistance. If you have a Canadian customer purchasing a vehicle in the U.S., please be aware of new requirements. The U.S. Census Upcoming events Bureau requires mandatory filing of export information through the Automated Export System (AES) or through AESDirect for all

Jun 2 * MADPAC golf outing and used self-propelled vehicles*. Electronic Export Information (EEI) MADA board meeting, Eagle Eye must be filed within the AES 72 hours prior to crossing the New Location! border. (*Used self-propelled refers to any vehicle designed to run on land to which the title is transferred by a manufacturer, Oct 10 * MADA board meeting, distributor, or dealer to an ultimate purchaser.) Northw ood Univ. Dale Kelly, chief of the U.S. foreign trade division, provided some Dec 3 * MADA Annual Meeting, additional detail through an article in the Winnipeg Free Press. "If Battle Creek the person from Canada (the importer) is actually in the U.S. at the time the goods are purchased or obtained for export, then Quick Links that person/company/individual is considered the U.S. principle party in interest and responsible for the filing of the AES."

MADA home page "Only if the merchandise was sold by a U.S. person or company ADA endorsed providers and the Canadian person never came to the U.S., then that U.S. company would be considered the U.S. principal party in Ongoing educational programs interest."

PDF of Fast Facts (fax version) While the law became effective April 5, 2014, the U.S. Customs and Border Protection has stated that the government will provide additional time for those affected to learn the process and comply in an "informed compliance" period through October 2, 2014. Until that time, no penalties will be issued for failure to comply. MADA will follow up on this issue and keep you informed.

More information from the U.S. Customs and Border Protection: Requirements for exporting a vehicle.

Increase in theft of wheels

A dealer insurance specialist at Ally Financial wanted to notify dealers that certain areas of the state are currently experiencing an unusually high number of wheel thefts. Chrysler and Chevrolet vehicles seem to be a big target at the moment, but they are not the only targets. He reminds dealerships to use wheel locks when appropriate, and keep the key in a safe location away from the vehicle. Thieves can easily break a car window and grab the key from the glove box.

If you have any information to report or pass along to dealers please contact MADA at (800) 292-1923 or e- mail [email protected].

More about youth employment

In addition to the federal youth employment driving regulations we included in the May 2 Fast Facts, we would also like to remind dealers about work/time regulations relating to youth employment.

A minor 14-15 years of age must perform all work outside school hours. These minors may not work more than: (a) 6 days per week; (b) a combined school and work week of 48 hours when school is in session (c) 3 hours on a school day; (d) 18 hours per week when school is in session; (c) 8 hours per day when school is not in session; (e) 40 hours per week when school is not in session. In addition, they may not work before 7 a.m. or after 7 p.m. on any day, except from June 1st through Labor Day, when nighttime work hours are extended to 9 p.m.

Except as provided in certain agricultural situations, a person shall not employ a minor 16-17 years of age for more than any of the following periods: (a) 6 days in 1 week; (b) An average of 8 hours per day in 1 week; (c) 10 hours in 1 day; (d) 48 hours per week when school is not in session; (e) If the minor is a student in school and school is in session, 24 hours in 1 week. In addition, a minor cannot work between the hours of 10:30 p.m. and 6:00 a.m. (Except on Fridays and Saturdays, school vacation periods, or when the minor is not regularly enrolled in school; in these situations the minor can work until 11:30 p.m.)

All minors shall not be employed for more than 5 hours continuously without an interval of at least 30 uninterrupted minutes for a meal and rest period.

Michigan's Youth Employment Standards Act requires employers to have work permits for minors under the age of 18. The permit certifies the age and compliance with labor laws prior to the minor starting work. Employers must also have posted the appropriate labor law poster and keep an adequate time record of the number of hours worked by the minor including start/end times and meal/rest periods.

Furthermore, a minor shall not be employed in, about, or in connection with an occupation that is hazardous or injurious to the minors health or personal well-being.

The law also requires a minor to be supervised by the employer or another employee 18 years of age or older. In addition, a minor shall not be employed in an occupation that involves a cash transaction after sunset or 8 p.m., whichever is earlier, at a fixed location unless an employer or other employee 18 years of age or older is present at the fixed location during those hours.

This is only a very brief overview of the federal and Michigan laws regulating youth employment. As we previously noted, when hiring minors, dealerships are reminded to consult with their legal advisor and review their handbook guidelines. It is also a good idea to verify any possible coverage restrictions with your P&C provider.

Additional information regarding youth employment: State of Michigan / federal government.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Kahn Looking To Pump Up Bolger Road Funding Bills Greimel: Minimum Wage Should Be At Least $9 An Hour Duggan, Orr Hunting For Settlement Votes House Approps Approves Phase-Out For Bad Driver Fees State Jobless Rate For April Ticks Down To 7.4% New Survey: Voters OK With State Assistance For Detroit Having trouble viewing this email? Click here

May 23, 2014 - Vol 17, Issue 21

Fast Facts Sponsor In This Issue

Please help us recognize tw o deserving dealers

Scam alert: calling to confirm credit card information

Upcoming educational opportunities

ADM's Capitol Corner

Employee-pay program offering your Please help us recognize two deserving dealers employees options for identity monitoring and legal assistance. MADA members are asked to help us recognize dealers who show significant support for community and/or educational Upcoming events programs. This industry has some of the most generous business owners in the entire state - both through monetary

Jun 2 * MADPAC golf outing and support and a personal commitment of time. While dealers don't MADA board meeting, Eagle Eye ask for anything in return, MADA is honored to be granted the New Location! opportunity to recognize two dealers each year who exemplify the meaning of community spirit and selfless generosity. Oct 10 * MADA board meeting, Please help us by nominating a dealer you believe meets this Northw ood Univ. criteria. A nomination form is available here.

Dec 3 * MADA Annual Meeting, Northwood Dealer Education Award. Recipients of this award Battle Creek have made noteworthy contributions to education, inside or outside of the industry. They are recognized for substantial Quick Links dedication to the educational process and the field of automotive marketing.

MADA home page TIME Magazine Dealer of the Year Award. In addition to ADA endorsed providers exhibiting exceptional performance in their dealerships, TIME Dealer of the Year nominees perform heroic community service Ongoing educational programs and are strong advocates for improving the world around them.

PDF of Fast Facts (fax version)

Scam alert: calling to confirm credit card information

MADA has been informed about a scam that has affected other dealers in the Midwest.

A suspect goes to a dealership to buy a car and uses a pre-paid credit card. The card does not go through so the dealership calls the number on the back of the credit card. The dealer gets a code number from the suspect's co-actor who plays the part of a representative of (in this instance) Green Dot Bank located in California. Once the employee has the code, he enters a 6 digit number manually into his credit card machine terminal. The merchant can use any 4 or 6 digital combination to do an offline transaction. At the close of business the dealer completes a batch entry to link the offline transactions completed on the credit card terminal. Credit card offline transactions are electronically processed through the Automatic Clearing House (ACH). When Green Dot Bank receives the electronic information they charge back the transaction to the dealer's business account.

As we have mentioned before, scammers are getting more creative and their scams can be more difficult to detect. If you have fraud related information that may help other dealers please let us know. Call MADA at (800) 292-1923 or e-mail [email protected].

Upcoming educational opportunities

Beyond the basics: Utilizing your accounting department to improve your profitability & operations. Rehmann is hosting a complimentary dealership webinar on June 17 on the topic of improving profitability through your accounting department. The webinar will advise dealerships on ways to analyze financial reporting to identify performance trends; ways to reduce store expenses; value of monitoring online banking transactions and much more.

NADA also has two webinars in May that dealers may be interested in:

Turn Service Customers into Sales (May 21). What if you could convert three to five percent of your service-drive customers into sales? The Service-Turn Program enables dealers to build a "franchise within a franchise," consistently upping parts and service gross - not to mention CSI & SSI. This webinar will share how to use proven process technology with your current DMS and CRM to identify trade triggers, prepare customized presentation packets, and schedule proper follow-up.

RO Cycle Time for Trucks (May 28). If a commercial truck isn't running, it's not generating income. So, the faster an RO can be completed, the more customer loyalty - and profit - your service department will generate. Find out how to measure cycle time, how RO cycle time affects your profitability, and what you can do to shorten your cycle time.

Links to these are additional webinars are available at www.michiganada.org/events/webinars.htm.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Full Senate Takes Its First Bite At Crumbling Roads As Pressure Mounts, Floor Votes Scheduled For Detroit Bills UAW Commits Financial Support For Detroit 'Grand Bargain' Driver Responsibility Fee Phase-out Passes House Schauer: Michigan's Economy Would Be Better If Snyder Wasn't Gov

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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May 30, 2014 - Vol 17, Issue 22

Fast Facts Sponsor In This Issue

In memoriam: Frank Pastrick

IRS memorandum re: dealership facility upgrades

MADPAC Golf Outing: Monday, June 2

U.S. Senate passes bill dropping emissions certification; now goes to Since 1972 R.J. Roberts has been president outfitting dealerships nationwide with career apparel and customized In memoriam: Frank Pastrick merchandise, including this year's MADPAC player gift. We regret to inform you that Francis Theodore Pastrick, passed away peacefully in his sleep on May 27, 2014. He was 65 years www.rjroberts.com old. Mr. Pastrick was the owner of the former Frank Pastrick Chevrolet in Benton Harbor. Upcoming events Funeral services will be at 11 a.m. Monday, June 2, 2014, at First Church of God (2627 Niles Ave. in St. Joseph). Friends may Jun 2 * MADPAC golf outing and meet with the family from 2-5 p.m. Sunday, June 1, 2014, at Pike MADA board meeting, Eagle Eye Funeral Home, Boyd Chapel (9191 Red Arrow Highway in New Location! Bridgman). Oct 10 * MADA board meeting, Northw ood Univ. Those making a memorial contribution may wish to consider contacting any United Federal Credit Union and giving to the Dec 3 * MADA Annual Meeting, Frank Pastrick Scholarship Fund. Online condolences are being Battle Creek accepted at www.PikeFH.com.

Quick Links IRS memorandum re: dealership facility upgrades

MADA home page As NADA has reported, The Internal Revenue Service has released guidance addressing the tax treatment of payments that ADA endorsed providers dealerships receive from manufacturers pursuant to facility image programs with three different sets of features. In the guidance, Ongoing educational programs the IRS Office of Chief Counsel concludes that the manufacturer payments under each of the three programs must be included in Dealer aw ard nomination form the dealership's gross income. PDF of Fast Facts (fax version) Dealers who receive manufacturer facility image program payments should consult with their tax advisor concerning this guidance. The full IRS memorandum is available here: www.irs.gov/pub/irs-utl/AM2014-004.pdf

MADPAC Golf Outing: Monday, June 2

With a full slate of players, we are anticipating a great event at Eagle Eye Golf Club! Following are a few last minutes reminders...

The MADA board meeting will begin at 9:30 a.m. in the Eagle's Nest Room. All dealers are welcome to attend. Golf registration also begins at this time. Players can access the driving range at 10:00 a.m., prior to a buffet lunch in the dining room at 11:00 a.m. The tournament begins with a shotgun start at noon.

At the conclusion of the tournament players are invited to stay for a buffet dinner, cocktails and prizes.

Please remember the new location!

Eagle Eye Golf Club 15500 Chandler Road in Bath Township Phone (517) 641-4570 Directions: www.hawkhollow.com/map.php

We would like to thank our numerous sponsors for their generous support of this event. Each year these sponsors provide monetary support, as well as a wide range of gifts for our players. This event could not be as successful without them. Please take a moment to thank these sponsors when you see them at the outing.

If you have any question about the golf outing please call Tommi Nielsen or Larry Parker at (800) 292- 1923.

U.S. Senate passes bill dropping emissions certification; now goes to president

In a joint effort led by U.S. Representative and Congressional Auto Caucus Co-Chair Gary Peters (D- MI) and U.S. Senator Debbie Stabenow (D-MI), Co-Chair of the Bipartisan Senate Manufacturing Caucus, the U.S. Senate unanimously passed their bipartisan bill to cut red tape for Michigan auto dealers and consumers. The bill eliminates a redundant and outdated provision of The Clean Air Act requiring auto dealers to provide consumers with a certificate confirming a vehicle's compliance with the law even though every new model meets that standard. The bill now goes to President Obama for his signature.

We would like to thank Congressman Peters and U.S. Senator Stabenow for their continued support of dealers in Michigan and the country.

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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June 6, 2014 - Vol 17, Issue 23

Fast Facts Sponsor In This Issue

Annual report of Michigan vehicle thefts

Thank you for your support and participation

ADM's Capitol Corner

Annual report of Michigan vehicle thefts

MADA's preferred source The following update was published in the Help Eliminate Auto for business forms. Thefts (H.E.A.T.) newsletter for June. www.reyrey.com For the sixth consecutive year, thefts of entire vehicles are down in Michigan, according to the 2013 Michigan Automobile Theft Upcoming events Prevention Authority (ATPA) Annual Report. Earlier this year, the ATPA released its 2012 auto theft statistics showing

Aug 13 * OSHA "Tak e a Stand" Day Michigan's decline in auto thefts. Below are some key findings of the 2013 ATPA Annual Report: Oct 10 * MADA board m eeting, Northw ood Univ. Since 1986, Michigan auto thefts have decreased from 72,021 to 24,973 - a 65.3 percent decline - despite Dec 3 * MADA Annual Meeting, Battle growth in both population and number of registered Creek vehicles. Michigan motorists are saving $52 annually per insured Quick Links vehicle as a result of lower theft rates. According to the FBI, Michigan ranked seventh in number of motor vehicle thefts with 24,973 in 2012. MADA home page Though the Detroit Police Department saw the most vehicle thefts compared to other law enforcement ADA endorsed providers agencies in Michigan with 11,504 auto thefts, the number Ongoing educational programs of thefts reported to DPD has decreased by 50 percent since 2006. PDF of Fast Facts (fax version) In 2012, Wayne County topped the list of Michigan counties with the highest reported motor vehicle thefts with 15,352 (67 percent of total state thefts), while Macomb and Oakland Counties accounted for 1,950 (9 percent) and 1,850 auto thefts (8 percent), respectively. The 2000 Dodge Caravan once again topped Michigan's list of most stolen vehicles in 2012, and thieves' top color preferences for vehicles to steal remained black, followed by white and red. The months with the highest auto theft figures were August, October and September.

Although the number of actual vehicle thefts continue to decline, it's important to be aware of other auto related-crime that continues to rise as vehicles become more difficult to steal. Criminals are not going away, they're just moving their focus from stealing vehicles to stealing tires, rims and catalytic converters; online fraud; insurance fraud and carjacking. These crimes need to be stopped, and partnerships between citizens, the insurance industry, law enforcement, prosecutors and H.E.A.T. can help put an end to all auto theft-related crime.

Thank you for your support and participation

We would like to thank the many dealers and sponsors who joined us on Monday afternoon for the 23rd annual MADPAC Golf Outing. The event raised $36,000 for MADPAC, which will support the legislative activities and goals of Michigan's franchised new vehicle dealers.

We were honored to have former Senate Majority Leader Mike Bishop join us during the MADA board meeting. He is running for Michigan's 8th Congressional District, which U.S. Rep. Mike Rogers will be vacating at the end of his term. We appreciate his willingness to discuss with us his reasons for running for Congress and his goals for Michigan.

MADA members who were unable to participate in the golf outing can still support the MADPAC campaign with a personal donation.

MADA and DADA, through the ADM, are continuously working to promote the legislative needs of our members. Your MADPAC donations allow us to continue making progress on these important legislative activities. Please call MADA's Larry Parker at (800) 292-1923 for more information.

Event sponsors play an important part in the success of the MADPAC Golf Outing. Special thanks goes to our gold, silver and bronze sponsors.

Gold Sponsors Bronze Sponsors * Automobile Dealers Accessory Corp. * ADP Dealer Services * Blue Cross Blue Shield and * American Fidelity Assurance Company * Blue Care Network of MI * Bank of America * Computerized Vehicle Registration (CVR) * Blue Dealer Services * MADSIF * CAPTRUST Financial Advisors * DealerTrack * Dealers Resources Silver Sponsors * FirstMerit Bank * Enterprise Rent-A-Car * FIS Retail Payment Solutions * Great Lakes Companies * Governmental Consultant Services, Inc. * IGS Energy * Loftus & Associates * Zurich * MADA * Morgan Stanley SmithBarney * Smith & Johnson Attorneys

A full sponsor list, including our numerous gift sponsors, is available here.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Senate Dips Toe Into Road Solution Snyder Turns Focus To Getting Retirees To Vote Yes DGA Reserving $6M In MI Airtime This Fall Land's Female Voter Problem? New Law Allows ORV Riders To Go Bare-Headed On Private Property U.S. Coast Guard Gives All Clear On NITC Permit Having trouble viewing this email? Click here

June 13, 2014 - Vol 17, Issue 24

Fast Facts Sponsor In This Issue

CVR now offers NMVTIS inquiry service

Reminder: upcoming CVR count

Installment seller license renew als, reminders

2014 Take A Stand Day

NADA w ebinar on June 18 MADA's preferred source for business forms. ADM's Capitol Corner www.reyrey.com CVR now offers NMVTIS inquiry service

Upcoming events CVR is now integrated with the National Motor Vehicle Title Information System (NMVTIS) to provide participating dealers with NMVTIS Vehicle History Reports through your existing CVR Aug 13 * OSHA "Take a Stand" Day account. The NMVTIS database is the only database that state motor vehicle agencies as well as all junk, salvage and Oct 10 * MADA board meeting, insurance companies in the U.S. are required by federal law to Northw ood Univ. report to every month. Dec 3 * MADA Annual Meeting, Battle Creek For only $2.00 per vehicle, this NMVTIS inquiry provides a concise report of title history, odometer history, branding history and total loss and salvage information. Quick Links These reports provide a quick initial screening that can help limit MADA home page risk. Some dealers use NMVTIS to supplement other vehicle reporting programs to get a more comprehensive look before ADA endorsed providers purchasing a used vehicle or taking one in on trade, especially when it comes from out of state. Ongoing educational programs To learn more about NMVTIS from CVR, please call (800) 333- PDF of Fast Facts (fax version) 6995 or visit www.cvrweb.com/NMVTIS. You may also review this flier.

Reminder: upcoming CVR count - July 8

The next CVR quarterly inventory count will be Tuesday July 8, 2014. The quarterly inventory counts are now being conducted on the second Tuesday of every quarter. If you need assistance, the fastest method is to contact the CVR support center at (800) 333-6995. As an alternative, you can contact your CVR account executive.

Installment seller license renewals, reminders

Dealers who have returned their renewal paperwork are encouraged to check the status of their installment seller license renewal and print a confirmation page once it has been renewed. (Many finance companies request a copy of this information.) To do this, please visit www.michiganada.org and click the link to the DIFS search page. To search, type your installment seller license number

(i.e. 001234) into the "License Number" field and click the "search" button. Click your dealership's name to open the detailed page with renewal status.

If you are one of the few dealers who has yet to return your renewal, please do so immediately. (Licenses will be cancelled if not received prior to the state's June 30th deadline.) Please take advantage of MADA's complimentary license renewal service so we can help you renew on time.

If you have questions about your renewal, please call Jean Quinn at (800) 292-1923 or e-mail [email protected].

2014 Take A Stand Day

Across the state on August 13th, the Michigan Occupational Safety & Health Administration (MIOSHA) is inviting employers to "Take a Stand" for workplace safety and health.

On this day, the MIOSHA program is dedicating more than 125 professional staff to visit Michigan high-hazard industries targeted by the MIOSHA Strategic Plan. MIOSHA safety and health professionals will be scheduled to provide one-on-one consultations. There will be no citations or fines for participating workplaces. However, participants must agree to correct all serious conditions. The deadline to submit your request is July 23, 2014.

More information is available within the state's website at www.michigan.gov/lara. If you have questions please call MADA at (800) 292-1923.

NADA webinar on June 18

NADA is offering a complimentary, 30-minute webinar on June 18, 2014 at 1:00 p.m. Please visit www.michiganada.org/events/webinars.htm for a link and registration details.

Generation Y employees have proven challenging to retain. Forty to 60 percent of them job-hop within their first two years of employment. This webinar will offer information to increase engagement and reduce expensive Gen Y turnover. Hear a success story from Craig Martinez, general sales manager of the world's top Lexus dealership since 1992. Management consultant Nicole Lipkin will also share "sticky factors" that can help you hold onto your youngest employees.

Simple Strategies to Retain Gen Y Employees June 18, 2014 at 1:00 p.m.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

School Bus Rolls To Gov As D's Provide Key Votes Part-Time Legislature Drive Mothballed Until 2016 New Mitchell Poll: Snyder Up 5%, Peters 3% DGA's Anti-Snyder Ad Uses Steelcase As Proof In 'Ship Jobs Overseas' Claim Sault Tribe Files To Legally Claim Land In Lansing, Near DTW Airport Bills Banning E-Cig Sales To Minors Near Snyder Decision

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as Having trouble viewing this email? Click here

June 20, 2014 - Vol 17, Issue 25

Fast Facts Sponsor In This Issue

Michigan minimum w age increase

Bounced check scam: suspects caught

Upcoming event for the collision and service repair industry

NADA resource: Get the Facts

Michigan minimum wage increase MADA's preferred source for business forms. Late last month Governor Snyder signed bipartisan legislation to www.reyrey.com gradually raise Michigan's minimum wage to $9.25 an hour by

2018. The increase will be implemented over the next four years, Upcoming events and will be adjusted to the rate of inflation (or 3.5 percent, whichever is lower) starting in 2019. Tipped employees will have a rate that is 38 percent of the minimum. Aug 13 * OSHA "Take a Stand" Day Effective Date Min. Wage Oct 10 * MADA board meeting, May 27, 2014 $7.40 Northw ood Univ. Sept. 1, 2014 $8.15 Dec 3 * MADA Annual Meeting, Battle Jan. 1, 2016 $8.50 Creek Jan. 1, 2017 $8.90 Jan. 1, 2018 $9.25

Quick Links Please refer to the Michigan Wage and Hour website at www.michigan.gov/wagehour for additional information, including MADA home page the 85% wage rate for minors, training wages and wages for tipped employees. ADA endorsed providers An overview of the Workforce Opportunity Wage Act, Ongoing educational programs Public Act 138 of 2014

PDF of Fast Facts (fax version) This change will also require a new Michigan labor law poster. We will notify dealers once we hear that updated posters are prepared and available.

If you have questions, please call MADA at (800) 292-1923.

Bounced check scam: suspects caught

A west Michigan dealer alerted us to a check scam other dealers should be aware of. Two individuals visited the dealership to look at a vehicle, negotiated a deal and signed a bill of sale. They provided a check, but asked that it be held. When they returned to take delivery of the vehicle the check was cashed, state work completed and the individuals received the title to the vehicle. The check later bounced.

The individuals also visited a boat dealership on several occasions - in a beat up car the first time and the first dealership's stolen 2014 vehicle the next. The police believe the male is the ringleader of a national scam and after the suspects obtain vehicles they skip town and start the scam over in a new location.

We are pleased to say that observant employees at the dealerships helped catch the suspects this week. However, it is also very likely that others will quickly fill in where these scam artists left off.

Please continue to be vigilant and keep MADA updated as needed.

Upcoming event for the collision and service repair industry

The Automotive Service Association will be presenting the 32nd NACE | CARS Expo & Conference Jul. 30-Aug. 2 at COBO Center in Detroit. This event is the largest North American conference and exhibition dedicated to the collision and service repair industries. It is an excellent opportunity for extensive hands-on training, education, and certification - without having to travel out of state. Attendees will have access to

Technology. Educational sessions and live demos headline the latest advancements and future tech trends. Education. Presenting continued education and advanced training from industry experts. Networking. Network with others in the industry during the many forums, receptions, tours and social events. Products. The latest, greatest, most sought after, most improved and everything in-between! Demos. Live demos featuring cutting-edge techniques and hands-on peer-vs-peer challenges.

More information is available at www.naceexpo.com.

NADA resource: Get the Facts The benefits of franchised auto dealers

The current franchised new-car dealer model has benefited consumers, manufacturers and local communities for nearly a century. It is supported by both dealers and factories as the best and most efficient way to buy, sell, service and finance cars in the marketplace. NADA has created a Get the Facts web page to set the record straight about the benefits of the franchise system for consumers and local communities all over America.

Learn more at www.nada.org/GetTheFacts. This page includes animated videos, FAQ downloads and other resources to promote the consumer and manufacturer benefits of new-car dealerships.

NADA resource: Get the Facts The benefits of franchised auto dealers The current franchised new-car dealer model has benefited consumers, manufacturers and local communities for nearly a century. It is supported by both dealers and factories as the best and most efficient way to buy, sell, service and finance cars in the marketplace. NADA has created a Get the Facts web page to set the record straight about the benefits of the franchise system for consumers and local communities all over America.

Learn more at www.nada.org/GetTheFacts. This page includes animated videos, FAQ downloads and other resources to promote the consumer and manufacturer benefits of new-car dealerships.

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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June 27, 2014 - Vol 17, Issue 26

Fast Facts Sponsor In This Issue

NADA Workforce Study: June 30th participation deadline

Statew ide ballot proposal 14-1

Reminder: dealer aw ard nominations

Complimentary dealer summit from AutoTrader

ADM's Capitol Corner MADA's preferred source for business forms. NADA Workforce Study: June 30th participation deadline www.reyrey.com NADA reminds dealers that the June 30th deadline to participate in this year's Dealership Workforce Study is quickly Upcoming events approaching. Don't miss out on the only NADA-ATD study of compensation, turnover and retention, benefits, work schedules,

Aug 13 * OSHA "Take a Stand" Day and hours of operation. This study can help you hire right, and keep your best employees. There is no cost to participate. Oct 10 * MADA board meeting, Northw ood Univ. NADA has made it easier to participate and get your results.

Dec 3 * MADA Annual Meeting, Battle Separate processes for single dealership and dealer Creek group enrollments Pre-populated survey (for 2013 participants) Quick Links Best of all: We'll send the reports directly to you as soon as they're available!

MADA home page Free reports for participating dealerships ADA endorsed providers Customized Basic Report compares your data against Ongoing educational programs data aggregated on a regional and national basis Comprehensive Dealership Workforce Study Industry Time and Northw ood dealer aw ard nomination form July 11 deadline! Report provides overall analysis and results for all U.S. regions PDF of Fast Facts (fax version) Additional customized reports available for purchase

Go to www.nadaworkforcestudy.com for instructions and enrollment. If you have questions please call (800) 557-6232 or e-mail [email protected].

Statewide ballot proposal 14-1

On Tuesday, August 5 Michigan voters will have the opportunity to select candidates for the November general election. In addition, a statewide ballot proposal will be presented for your consideration. Following is language that will appear on the ballot along with brief analyses of the important issues at hand.

Proposal 14-1. A referendum on Public Act 80 of 2014 which allocates use tax revenue for various local purposes. The amendatory act adopted by the Legislature would:

1. Reduce the state use tax and replace with a local community stabilization share of the tax for the purpose of modernizing the tax system to help small businesses grow and create jobs in Michigan. 2. Require Local Community Stabilization Authority to provide revenue to local governments dedicated for local purposes, including police safety, fire protection, and ambulance emergency services. 3. Increase portion of state use tax dedicated for aid to local school districts. 4. Prohibit Authority from increasing taxes. 5. Prohibit total use tax rate from exceeding existing constitutional 6% limitation.

Should this law be approved?

People voting YES say: People voting NO say:

The proposal ends the personal property The proposal facilitates the elimination of tax, eliminated by most Great Lakes the personal property tax, and removes a states, that taxes Michigan employers long-term source of revenue for local units every year on the same equipment and of governments. machinery they already paid sales tax on. General Fund tax revenue for state Ending this tax will boost business appropriations is reduced to provide investment and bring more jobs to revenue to local units of government. This Michigan, including creating up to 15,000 limits the Legislature's ability to new jobs according to economic analysts. appropriate funding for other state needs. Our communities are fully reimbursed for A new tax will assess some new important local services, such as police, manufacturing equipment at a higher rate fire, schools, senior services, libraries, than older equipment. roads and more with constitutionally Reimbursement to local governments is guaranteed revenue. delayed until 2016. Some small Taxpayers are protected because Proposal municipalities will not be fully reimbursed 1 doesn't raise tax rates. compared to the current tax. The proposal is supported by a wide range The proposal removes power traditionally of people and organizations, including local held by local units of government and government, law enforcement, school and grants it to the state. business groups.

Reminder: dealer award nominations

July 11 is the deadline to nominate a dealer for the Time Magazine Dealer of the Year Award (exceptional dealership performance and community service) or Northwood Dealer Education Award (dedication to the advancement of education).

Please nominate a deserving dealer today! Nomination form.

Complimentary dealer summit from AutoTrader: July 23 in Grand Rapids

AutoTrader is inviting MADA members to attend an event focusing on dealer operations, customer handling and market-specific information on how to reach your customers in your market. The day includes a general session, lunch and workshops.

Wednesday, July 23 | 9 a.m. - 4 p.m. | Grand Rapids

Presentations include:

Do You Know Today's Customer? How to Deliver an Outstanding Customer Handling Experience Pulling Back the Curtain on Vehicle Values & the KBB Consumer Evaluate Your Online Performance Adapting Your Used Car Practices to Win in Today's Market Increase Profitability While Delivering Customer Happiness

Please visit www.michiganada.org/events/webinars.htm for additional information, speaker bios and registration details.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder Intern Fired For Applying To Schauer Campaign Granholm For Governor In Another State? MI's Personal Income Growth Slightly Below National, Regional Average Land, Dems Exchange Shots Prisoners Pile On Aramark, Some Say Food Issues Predate Contractor

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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July 3, 2014 - Vol 17, Issue 27

Fast Facts Sponsor In This Issue

CVR count day: Tuesday, July 8

Fraudulent business-vehicle purchase

Connecting dealers directly to the Have a w onderful and safe Independence Day State of Michigan with fast, secure ADM's Capitol Corner electronic titling and registrations. CVR count day: Tuesday, July 8 www.cvrweb.com Dealers participating in the CVR program are reminded that the Upcoming events count and physical verification of inventory must be taken Tuesday, July 8 prior to any transactions being

Aug 13 * OSHA "Tak e a Stand" Day processed for the day. (The count cannot be reported prior to this date.) Please do the following to verify and report inventory. Oct 10 * MADA board m eeting, Northw ood Univ. 1. Print an inventory available report from the CVR computer. Dec 3 * MADA Annual Meeting, Battle 2. Verify the report by physically checking the actual Creek inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package. Quick Links 3. If there are no discrepancies between the printed report and the physical verification type the inventory numbers MADA home page (beginning, ending and totals for plates, tabs and permits) into the CVR system. Remember to enter each line ADA endorsed providers separately. 4. Submit the report Ongoing educational programs

Time and Northw ood dealer aw ard nomination form Jul y 11 deadl i ne! Dealers who do not submit the required information are in violation of their agreement with the Michigan Department of PDF of Fast Facts (fax version) State and risk losing the ability to use the CVR program. If you have questions, or if you are having difficulty meeting your requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

Thanks for entrusting us with your renewal

MADA would like to thank the numerous dealers who took advantage of our complimentary State of Michigan licensing renewal services. We appreciate the opportunity to assist with your installment seller license renewal.

Please note that the state is still processing and finalizing the thousands of renewals it has received. If you receive any follow up communication from the state please contact Jean Quinn at [email protected] or (800) 292-1923 so we can assist as needed.

Some quick facts:

589 renewals went through MADA and were personally delivered to the state. Once received by the state, most renewals sent through MADA were processed and renewed within two days. The most common oversight on the renewal application: notary section and volume of activity. Dealers can go online and print a copy of their renewed status (which is often requested by finance companies)

Fraudulent business-vehicle purchase

A Battle Creek dealer would like others to be aware of a potentially fraudulent situation. The dealership was recently visited by an individual interested in purchasing two new trucks for his business. Something about the scenario didn't sound right so the dealership researched the issue online and ended up speaking with the Sanilac County Sheriff's Office when additional red flags were raised. It was determined that the "customer" was a repeat offender from Sanilac County and had been released from jail a few weeks prior for issues related to fraudulent use of financial information.

The suspect is very convincing and knows what to say and how to work the situation. He gave a real Michigan business name as his business and even went as far as to contact an automobile vendor in his area to order "graphics" for the trucks. It is believed he intended to gain dealership bank information in this instance. If you have information that may be related to this case please contact Detective Darrin Siemen with the Sanilac County Sheriff's Office at (810) 648-8360 or call MADA at (800) 292-1923.

As always, we appreciate your efforts in passing potentially fraudulent information along to MADA. Please continue to e-mail MADA at [email protected] if you have information to share.

Have a wonderful and safe Independence Day

MADA would like to wish all our members and friends a wonderful 4th of July weekend, safe travel and spectacular fireworks!

In observance of the holiday, Secretary of State branch offices will be closed Friday, July 4 and Saturday, July 5.

The MADA office will be closed Friday.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Dems Hit Kesto For Alleged `Disappearing Act' PPP Has Snyder And Schauer Tied, Peters Still Up 5 On Land Mitchell Internal Poll Finds Six Point Lead Over Moolenaar When Campaign Signs Are Dangerous PPT Phase-Out Tries To Clear Confusion Hurdle At Ballot Box

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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August 1, 2014 - Vol 17, Issue 30

Fast Facts Sponsor In This Issue

Make your voice heard: vote on August 5

Health coverage information reporting by employers

Northw ood auto show , Oct. 10-12 A dealer-ow ned w orkers' NADA w ebinar: supercharge local tv ads compensation fund organized and operated by Michigan dealers, for 700Credit w ebinar: compliance questions answ ered Michigan dealers. www.madsif.com ADM's Capitol Corner

Upcoming events Make your voice heard: vote on August 5

MADA reminds dealers to vote in the primary election on Aug 13 * OSHA "Tak e a Stand" Day Tuesday, August 5. All legislative seats are up for election, and many final decisions will be determined during this primary. Oct 10 * MADA board m eeting, Northw ood Univ. As we mentioned in a previous issue of Fast Facts, statewide Dec 3 * MADA Annual Meeting, Battle ballot proposal 14-1 will also be presented for your Creek consideration. Approval of this amendatory act would reduce state use tax and replace it with a local community stabilization Jan 22-15 * NADA/ATD Convention, share to modernize the tax system to help small businesses San Francisco (NADA / ATD) grow and create jobs.

Quick Links More information about the upcoming primary, including the full text of ballot proposal 14-1, plus a list of candidates, is available at www.michigan.gov/vote. MADA home page Please vote on August 5th, and encourage your employees to ADA endorsed providers vote, as well. Polls are open from 7:00 a.m. to 8:00 p.m. Ongoing educational programs

PDF of Fast Facts (fax version)

Health coverage information reporting by employers

On July 24, 2014, the IRS released draft forms that employers will use to report on health coverage that they offer to their employees. In accordance with the IRS' normal process, these draft forms are being provided to help stakeholders, including employers, tax professionals and software providers, prepare for these new reporting provisions and to invite comments from them.

The IRS anticipates that draft instructions relating to the forms will be posted to IRS.gov in August. Both the forms and instructions will be finalized later this year.

MADA will continue to notify dealers as we hear of more information.

Northwood auto show, Oct. 10-12

Save the date for Northwood University's 51st Annual International Auto Show, set for the weekend of October 10, 11 and 12, 2014. The show is North America's largest student-run outdoor new car auto show and is held on the Michigan Campus of Northwood University located at 4000 Whiting Drive in Midland. The theme for this year's show is "Take the Wheel" focusing on connecting consumers to their vehicles.

In addition to the regular show schedule, a Classic Car Show will be held on Sunday, October 12. The Auto Show offers a variety of displays and exhibits throughout the campus in addition to food, information and entertainment.

The MADA board meeting will be held on the Northwood campus prior to the opening ceremony on Friday, October 10. All dealers are welcome (registration required).

NADA webinar: supercharge local tv ads

This complimentary webinar from NADA will show dealerships how to use actual TV viewership data to boost your sales volume. During this 30-minute program, Steve Walsh with Rentrak will discuss how to merge local TV viewing at an exact household level with the auto-buying activity from the same home over time to help ensure ads are reaching the most promising buyers. Watch it on Wednesday, August 20 at 1:00 p.m. ET.

For a registration link, please go here.

700Credit webinar: compliance questions answered

MADA endorsed provider 700Credit, a leading provider of credit reporting and compliance products and services, is offering a free webinar on Wednesday, September 17 at 2:00 p.m. This data-driven webinar will provide information on compliance challenges dealers face under the new rules and regulations. It will cover issues such as:

How to manage adverse action obligations Adhering to risk-based pricing regulation guidelines Crafting an Identity Theft Prevention Program and solutions for Red Flag regulations

Please go online to register for this complimentary program: www1.gotomeeting.com/register/388726569.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Bean: Schauer's Plan 'Difficult But Not Impossible' Moolenaar/Mitchell In Dead Heat In MI-4 Bernstein: I'll 'Absolutely' Keep An Open Mind Officials Named To Authorities Overseeing NITC, Land Acquisition Next Duggan Backing Hobbs, Santana; Poll Shows Hobbs Up Pew Research Finds 8 Voter Groups Having trouble viewing this email? Click here

August 8, 2014 - Vol 17, Issue 31

Fast Facts Sponsor In This Issue

NADA Convention: keynote speakers

In memoriam: David August Peterson

Advertising: new times, new media, new rules A dealer-ow ned w orkers' ADM's Capitol Corner compensation fund organized and operated by Michigan dealers, for NADA Convention: keynote speakers Michigan dealers. www.madsif.com San Francisco will host the 2015 NADA Convention & Expo from Upcoming events Thursday, Jan. 22, to Sunday, Jan. 25.

Keynote speakers include: Oct 10 * MADA board m eeting, Northw ood Univ. former Florida Governor Jeb Bush and NADA Chairman Forrest McConnell, III, on Friday, Jan. 23; Dec 3 * MADA Annual Meeting, Battle Jay Leno and NADA Vice Chairman Bill Fox on Saturday, Creek Jan. 24; and Jan 22-15 * NADA/ATD Convention, inspirational speaker Beck Weathers on Sunday, Jan. San Francisco (NADA / ATD) 25.

Quick Links The ATD Convention & Expo runs concurrently with the NADA convention at the Moscone Center. Many hotels are quickly selling out so those planning to attend are encouraged to MADA home page register soon. ADA endorsed providers For more information, visit www.nadaconvention.org. Ongoing educational programs

PDF of Fast Facts (fax version)

In memoriam: David August Peterson

It is with sadness that we inform you of the passing of David August Peterson on July 28, 2014 at the age of 79. Mr. Peterson was the owner of the former Peterson & Son dealership in Lapeer. He was a long-time MADA member and served for many years on the MADA Board of Directors.

Mr. Peterson is survived by his wife of 55 years, Kay, and children Tim (Karen), Chris, and Cari (Mike Hotchkiss).

No funeral service will be held; however, those wishing to make a memorial contribution are asked to please go to your favorite bar or restaurant, get a glass of wine, beer, a drink or a soda, and tip it to Dave.

More information: www.lifestorynet.com/memories/101195.

Advertising: new times, new media, new rules

The following article was provided by MADA member, DealerTrack, written by Randy Henrick.

Complicated new rules and aggressive FTC oversight requires a disciplined approach in the review and application of advertising.

Advertising the sale or financing of motor vehicles has become increasingly complicated with an aggressive Federal Trade Commission (FTC) and the need to reach consumers (especially Millennials) through social media, which was never thought of when advertising laws and regulations were written. It certainly makes a dealer's life more complex.

The FTC has launched a new automotive program since the Dodd-Frank Act gave it streamlined authority to write regulations. It has also become much more active in pursuing dealers for deceptive advertising under Section 5 of the FTC Act. (Since 2012, the FTC has brought 16 cases against auto dealers for deceptive advertising.) . The FTC's Head of its Bureau of Consumer Affairs said the FTC believes that deceptive dealer advertising is a "significant problem," many automotive dealer investigations are "in the pipeline," and that this is a "priority area" for the FTC.

The FTC's definition of deception

The FTC defines "deceptive" as any representation, omission, or practice that is likely to mislead a consumer acting reasonably under the circumstances. The representation, omission, or practice must be "material" which generally means whether it is likely to affect a consumer's conduct or decision with regard to a financial product or service, such as automotive financing. A recent FTC consent order was based on an advertisement that held in big bold print "2013 KIA Sportage. $0 down and $99 per month." Buried in small faint-gray type with the background of a white and silver wheel were a series of disclosures that included noting that only the first two months were at $99 - with the remaining 70 monthly payments being $521. Another dealer advertised a low vehicle price but buried in the inconspicuous footnote was a $5,000 down payment requirement.

Another deceptive advertisement listed favorable financing terms for a vehicle but failed to disclose that in order to qualify, consumers must have met numerous other criteria which few, if any, could collectively meet.. This is called "rebate stacking" and the FTC considers it to be deceptive as well.

Clear and conspicuous

Qualifications must be "clear and conspicuous" and small print type at the bottom of a page apparently doesn't do it. Nor do disclosures on a different page in a multi-page flier from where the qualified term is advertised. It is the overall impression of the ad that the FTC evaluates and it looks at what is not said as well as what is said. Remember, no consumer actually has to be misled by the advertisement. If the FTC determines it is "likely to mislead," a 20-year consent decree may be in the offing as occurred with these dealers. Any violation by running another ad the FTC deems to be deceptive could incur penalties of up to $16,000 per piece mailed or per viewing of a printed or online ad.

In determining whether an advertisement is deceptive, the FTC has described the four "P"s that are necessary for dealer advertising. "Prominence" and "proximity" refer to where the qualifications are placed in type size, visibility, and location relative to the qualified term. "Placement" is whether the language is located in a place where the reasonable consumer is likely to notice and comprehend it. Finally, "presentation" refers to whether or not the wording is clear and simple enough to be understood by a reasonable consumer. When the FTC audits a dealer, it will look at sales training material to ascertain what type of language and statements your sales people are trained to make to a consumer as well. The FTC has said that all sums to be paid must be disclosed in the advertisement, except that a dealer can say generally that tax, tags and title fees are additional. Again, all statements must be clear and conspicuous.

The FTC has stated that the following phrases are acceptable: "No downpayment" (however this phrase triggers other required disclosures under Federal Truth in Lending as discussed in the next paragraph); "easy monthly payments;" "low downpayments;" and "terms to fit your budget."

Additional violations

When the FTC comes upon what it believes to be a deceptive advertisement, it doesn't stop there. It looks for other violations in both advertising and in your dealership. A failure to disclose Truth in Lending (Regulation Z) or Consumer Leasing Act (Regulation M) triggered terms is an example of an additional advertising violation.

Click to read the rest of the article...

Randy Henrick is Associate General Counsel and lead Compliance Counsel for Dealertrack, Inc. This article is intended for information purposes only and does not constitute the giving of legal or compliance advice to any person or entity. Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on your particular situations from a knowledgeable attorney or compliance professional licensed to practice in your state.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Tea Party Finishes With 11 Wins, 19 Losses Race For Governor: Day One Electric Rates Study Begins; Could Homeowners Pay More, Business Less? How Did Moolenaar Win? Yob Gives His Take Dingell: Race About Candidate's Skill Set, Not Name Prop 1 Passed In Every County, Biz Group Says

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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August 15, 2014 - Vol 17, Issue 32

Fast Facts Sponsor In This Issue

NADA Convention: hotels are quickly selling out

Save the date for SOS and CVR training opportunities

Protecting - and grow ing - your bottom line A dealer-ow ned w orkers' ADM's Capitol Corner compensation fund organized and operated by Michigan dealers, for NADA Convention: hotels are quickly selling out Michigan dealers. www.madsif.com Dealers are reminded to register soon for the NADA/ATD Upcoming events Convention if you plan on attending. A dozen hotels are already sold out, and others are close to being sold out. Attendees must register for the convention prior to reserving rooms through the Oct 10 * MADA board m eeting, discounted NADA block. Northw ood Univ. The early bird registration price ends Sept. 12, 2014 (Oct. 6 for Dec 3 * MADA Annual Meeting, Battle Creek ATD members).

Jan 22-15 * NADA/ATD Convention, More information is available here, or online: San Francisco (NADA / ATD) www.nadaconvention.org www.atdconvention.org Quick Links

MADA home page

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version)

Save the date for SOS and CVR training opportunities: October 2014

MADA has worked with the Secretary of State's office to coordinate three training sessions for members who would like to become more knowledgeable about the Michigan Vehicle Code. MADA has also invited a CVR representative to conduct an optional work group for those who are interested in learning about electronic vehicle registration, or those who currently participate and have questions.

October 21 in Grand Rapids October 22 in Flint October 23 in Novi

There is no cost to attend, but seating will be limited. Registration information will be sent next month.

Protecting - and growing - your bottom line Straightforward steps to a stronger dealership

The following is an article provided by MADA member, Rehmann, written by Mark DeMara.

The dealership market is extremely competitive, with approximately 17,000 franchised new vehicle dealers in the United States - not including the many used vehicle, boat and recreational vehicle dealers. That competition poses constant challenges to your bottom line. But outside of striving to provide top sales and support service to your customers, there's not much you can do about it: your competition isn't likely to shutter just to make things easier for you.

Fortunately, you DO have control over the following four ways to protect your bottom line ... and one key way to improve it:

PROTECT

Fraudulent banking transactions. Your CFO, controller or accounting manager should review your bank account on a daily basis. Thieves are constantly looking for ways to steal your money and fraudulent online transactions are on the rise. Diligently monitoring your bank account(s) is the only way to minimize potential loss.

Your accounting management should review every bank transaction daily to assess their validity. It can be very easy, for example, for an employee to make their car payment online and bury the payment in your general ledger.

Additionally, consider utilizing a separate bank account for electronic cash transfers only. Use this account as a "sweep account" to prevent unauthorized electronic withdrawals from your general checking account.

Company credit cards. Develop and enforce strict policies stating what types of expenditures are permitted on company credit cards. Prohibit any personal use on these cards. Monitor transactions and enforce timely submission of receipts.

Receivable status reports. Your accounting department should provide frequent receivable status reports detailing outstanding balances, account aging and problem accounts that have not been collected. These reports should be reviewed with departmental management to ensure timely collection and improved cash flow.

Financial statement trend analysis. Review your monthly financial statements with your CFO, controller, and/or accounting manager and compare the current month and year-to-date activities with prior months and prior year statements to determine upward and downward trends. These trends will aid your dealership in assessing areas that are improving or are in need of improvement. Additionally, by recognizing trends early corrective action can be taken on a timely basis.

IMPROVE

20 Groups. Profitability and operational metrics are frequently discussed at "20 Group" meetings - meetings that provide dealerships with the opportunity to share ideas among their peers from across the nation. Typical areas of focus at the meetings include economic trends, operational policies and procedures that can improve sales and profitability, and manufacturer relations. Consider involving your accounting and departmental management in your 20 group meetings to gain their input regarding your operations and profitability. If you have questions about 20 Groups or would like to join, please call your association.

Mark DeMara possesses approximately 20 years of accounting and tax experience, with a special focus in working with new and used automobile and RV dealerships. He spent over a decade as the controller of a dealership, where he was responsible for accounting and payroll, expense control, internal controls and tax reporting. If you would like more information please contact Mark DeMara at (248) 458-7874 or [email protected].

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder Declares SE Michigan Disaster Amid Election Year Back-And-Forth Senate Road Work Group's First Meeting On Thursday Unemployment Rate Up To 7.7% Senate Says Yes To Wolf Hunting Initiative The Top 15 House Seats Most Likely To Flip

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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August 22, 2014 - Vol 17, Issue 33

Fast Facts Sponsor In This Issue

U.S. DOT unveils new , free, online search tool for recalls using VIN

Updated rental vehicle agreement

NADA w ebinar: avoid hidden tax triggers A dealer-ow ned w orkers' Webinar: how EPA educates green dealerships compensation fund organized and operated by Michigan dealers, for ADM's Capitol Corner Michigan dealers. www.madsif.com U.S. DOT unveils new, free, online search tool for recalls using VIN Upcoming events In 2012, Congress passed legislation - supported by NADA - which instructed NHTSA to create a new, VIN-searchable Oct 10 * MADA board m eeting, database for consumers and dealers to determine whether a Northw ood Univ. vehicle is under open recall. Dec 3 * MADA Annual Meeting, Battle Creek This new tool is now available at www.safercar.gov/vinlookup and provides consumers and retailers with a quick and easy way to Jan 22-15 * NADA/ATD Convention, identify uncompleted recalls by entering their Vehicle San Francisco (NADA / ATD) Identification Number (VIN). All major light vehicle and motorcycle brands can be searched.

Under the new NHTSA mandate, all major light vehicle and motorcycle manufacturers are required to provide VIN search capability for uncompleted recalls on their own websites. This data must be updated at least weekly. This provides new and used dealers a resource to refer to when confirming the potential recall status of vehicles for sale on their lot. Quick Links

MADA home page

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version)

Updated rental vehicle agreement

Colombo & Colombo, P.C. recently updated the model Rental Vehicle Agreement, which MADA also makes available through our office. This revised agreement incorporates changes in Michigan law. The major changes and reasons for the changes to the Agreement are as follows:

1. The term "narcotics" as used in former paragraph 4 has been changed to "controlled substances or other substances that impair your ability to operate the vehicle." This change reflects current terminology used in Michigan courts and in the Michigan criminal legal system today. 2. Former paragraph 7, now paragraph 5, on the "Reverse Side" includes various updates related to vehicle damage and recovery in the case of theft of a rented vehicle while in the possession of the renter. 3. A provision is added to what is now paragraph 8 providing that the renter is liable for any damage to a vehicle returned to the dealership after business hours and until the dealership reopens and confirms no damage. 4. A provision is added to what is now paragraph 10 defining what constitutes adequate consideration for the rental of the vehicle. This addition was precipitated by recent Michigan court cases. 5. Former "Page 2," now "Front Side," includes updates to paragraphs (A) and (C). Paragraph (F) and the "Caution" paragraph were removed and their provisions are now covered on the "Reverse Side" of the updated Agreement.

Additional details about these updates are available in this dealer notice, prepared by Colombo & Colombo.

If you engage in the vehicle rental business, it is recommended that you contact your insurance carrier to verify your insurance coverage and conditions for rental. To minimize your risk of loss, you should consider adopting policies similar to those of major vehicle rental companies. For example:

1. Verify the renter's driver's license, and make a copy for your records. 2. Verify the renter's insurance. 3. Require a major credit card to rent, with sufficient credit, in the form of a refundable deposit, to cover the cost of the rental.

Dealers may choose to use the updated form now, or wait until your supply of the older version runs out. The updated version of the form will be available from MADA next week. Our office offers packs of 25 (in triplicate). Please e-mail [email protected] or call (800) 292-1923 for information.

NADA webinar: avoid hidden tax triggers

Wednesday, August 27 at 1:00 p.m. ET

Next week's complimentary NADA webinar will discuss how tax triggers can turn into deal killers when the time comes to sell your LLC or S Corp. When you weigh any ownership or structural changes for your dealership, you should bear in mind the hidden tax triggers that could trip you up. In this webinar presenters Bob Hinton and Valerie Allen of Moss Adams will discuss how tax timing differences can affect a dealership sale, the true costs of tax deferrals on individual owners and the company, and the net tax effect for both the buyer and seller.

A registration link is available here.

Webinar: how EPA educates green dealerships

Thursday, August 28th at 2:00 p.m. ET

The National Green Garage Challenge program has announced that Lauren Bailey, manager of regulatory initiatives for National Auto Dealers Association (NADA), will be the guest speaker for an educational webinar entitled, "How EPA Educates Green Dealerships." This webinar is part of an ongoing series to educate vehicle service and repair professionals on accepted standards and practices that aid both the industry and the environment. Attendees will learn how NADA has partnered with the Enivronmental Protection Agency (EPA) to educate dealerships on energy reduction and cost saving opportunities and strategies.

A registration link is available at www3.gotomeeting.com/register/271516174.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Cherry: Land's Camp Still Hasn't Called On Debates Coalition Leader To Push For LGBT Expansion Vote In September House Dems Use Courser, Glenn To Fundraiser Protect Wolves Targets Nine House Members Cotter Camp: We Have 25 Supporters For Leader Bid

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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August 29, 2014 - Vol 17, Issue 34

Fast Facts Sponsor In This Issue

NADA 20 Group - a great resource for dealers

Senate Fiscal Agency, The Economy and State Revenue

NADA w ebinar: selling a car backw ards A dealer-ow ned w orkers' ADM's Capitol Corner compensation fund organized and operated by Michigan dealers, for NADA 20 Group - a great resource for dealers Michigan dealers. www.madsif.com NADA 20 Group is a fantastic resource for any new vehicle Upcoming events dealer looking for ways to improve profit. NADA 20 Group equips members (all non-competing peers) with best practices, new Oct 10 * MADA board m eeting, ideas, and financial analyses and comparisons needed to Northw ood Univ. improve business performance and profitability. On average, dealers in the NADA 20 Group program make 30% more money Dec 3 * MADA Annual Meeting, Battle than non-members. Creek

Jan 22-15 * NADA/ATD Convention, The expert NADA consultants average more than 25 years of San Francisco (NADA / ATD) automotive retailing experience; they know how to drive performance improvements by engaging members in peer-to- peer comparisons and discussions of emerging trends and opportunities.

NADA 20 Group Member Benefits:

Three one-and-a-half day meetings per year Access to the industry-leading franchise-specific online composite Quick Links Ongoing support from 20 Group peers and consultant between meetings MADA home page Comparisons of your dealership's performance to average and best-of-class dealers ADA endorsed providers Expense and performance guidelines, by franchise Ideas - collection of 20 Group ideas and best practices Ongoing educational programs Professional analysis of your financial performance

PDF of Fast Facts (fax version)

Interested in learning more? Go to www.nada20group.org or call (800) 557-6232.

Senate Fiscal Agency, The Economy and State Revenue

The Senate Fiscal Agency recently released the August 2014 State Budget Overview. Following are a few vehicle-related bullet points from the report.

The Great Recession

Light vehicle sales started dropping earlier, and fell from a 17.6 million unit annual rate in January 2006 to a 9.0 million unit rate in February 2009 (a 48.7% decline), the largest decline on record back to 1976.

Recent U.S. Economic Highlights

Light vehicle sales have improved, and are near pre-recession levels. Light vehicle sales totaled 15.5 million units in 2013, up 7.5% from 2012 and 34.4% from 2010. Since June 2013, light vehicles sales have averaged 15.7 million units, below the 16-17 million unit rate experienced between 1998 and 2007, but well above the 10.4 million units in 2009. March 2014 sales, at an annualized rate of 16.3 million units, tied November 2013 as the highest rate since May 2007.

Despite the weather, Michigan motor vehicle production in January and February 2014 was up 9.7% from the year-ago level.

Full report from the SFA.

NADA webinar: selling a car backwards

Wednesday, September 3, 2014 at 1:00 p.m. ET

This complimentary webinar will give attendees that opportunity to learn a step-by-step process for turning an effective appointment setter into a successful salesperson. Training for new salespeople typically focuses on the "road to the sale" and product, not communication skills. In this webinar presenter Joni Stuker will share a 90-day process that will help salespeople create sales opportunities and sell more. Because of this, salespeople tend to be "waiters," not "doers." Register now and put this game plan into action.

A registration link is available online: www.michiganada.org/events/webinars.htm. ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Down 2 Points, Snyder Going Up On TV To Stay Next Week Bolger Unsure On Whether Gay Rights Vote Will Happen National Outlets Not Giving Land High Likelihood Of Success 29 Northern Communities Applied For MEDC Deep Freeze Funding Road Agencies Peppered With Steep Salt Prices

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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September 5, 2014 - Vol 17, Issue 35

Fast Facts Sponsor In This Issue

Vehicle dealer license renewals and surety bonds

In memorium: Arthur Edward "Art" Hagen

NADA webinar: start your succession plan now

Michigan minimum wage increase now in effect Let ADA work with you to get the ADM's Capitol Corner most out of your coverage. Vehicle dealer license renewals and surety bonds Upcoming events Vehicle dealer license If your license expires this year, you should soon receive your Oct 10 * MADA board meeting, renewal application by mail, directly from the Michigan Northwood Univ. Department of State. (Those with a current multi-year renewal Dec 3 * MADA Annual Meeting, Battle may not receive anything from the state.) Annual renewal by Creek mail and multi-year renewal options are again available for those who are up for renewal. Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) MADA has also sent a separate mailing with information to assist in the renewal process.

Vehicle dealer surety bond Dealers with a DIA bond that is up for renewal will also find a bond renewal invoice in the MADA packet. As a reminder, pursuant to MCL 257.248(2), dealers are required to have a valid bond in the amount of $10,000 in order to receive a license or renewal from the State of Michigan. Quick Links If you have question or if you do not receive your information MADA home page from MADA and the state (if applicable), please contact Jean Quinn at [email protected] or (800) 292-1923. ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version)

In memorium: Arthur Edward "Art" Hagen

It is with sadness that we inform you of the passing of Arthur Edward "Art" Hagen on August 30, 2014 at the age of 91. Mr. Hagen was the founder of Hagen Ford in Bay City. The dealership is currently operated by his sons, Tom and Bob.

Mr. Hagen is survived by his wife of 69 years, Doris; and their children, Timothy Arthur (Mary Ellen); Thomas Samuel (Pamela); and Robert Gerald (Jane).

http://hosting-25042.tributes.com/obituary/show/Arthur-Edward-Hagen-101646191.

NADA webinar: start your succession plan now

Wednesday, September 10, 2014 at 1:00 p.m. ET

NADA offers this complimentary webinar to provide dealers with information to help evaluate your options for succession in a closely-held automobile dealership. Mark Johnson of MD Johnson, Inc. will share both successful and unsuccessful transitions to family members and general managers. You will learn how goodwill, blue sky, valuation, and appraisal play in succession. Register now and gain a deeper understanding of why and how dealership owners decide to transition internally, or sell to an outside buyer.

A registration link is available here.

Michigan minimum wage increase now in effect

The following notice about the minimum wage increase has been provided by Colombo & Colombo, P.C.

Effective September 1, 2014, the Michigan minimum hourly wage rate is now $8.15. All employees must receive at least the minimum wage for all hours worked. It is recommended that dealers review the compensation of all employees, hourly and those exempt from overtime, to ensure compliance with the new wage increase for all hours worked by employees on and after September 1, 2014. According to the new Michigan minimum wage law, the minimum wage is set to increase as follows:

1. Beginning September 1, 2014, $8.15; 2. Beginning January 1, 2016, $8.50; 3. Beginning January 1, 2017, $8.90; and 4. Beginning January 1, 2018, $9.25.

Commission-based Employees Commission-based employees, which may include salespeople, are still entitled to receive the minimum wage. It is suggested that dealers advance certain sums, or "draws," to these employees weekly and then settle with the employees as to their commissions on a regular biweekly or monthly basis. Dealers should be sure that either weekly draws are sufficient to meet minimum wage or that the dealer makes up the difference at the end of the "washout" period when an employee's commissions are less than the minimum wage.

Overtime Notwithstanding the minimum wage increase, the overtime rate is still 1-1/2 times an employee's regular rate. Certain classes of employees are exempt from the overtime pay rate, but for most hourly employees of dealerships, the overtime rate applies. So, hours worked in excess of 40 hours per week should be paid at a rate of 1-1/2 times the hourly rate at which the employee is employed.

Violations It is important for dealers to keep a record of the hours worked by each employee and statements of all wages paid. Requiring employees to clock in and out each day is the best way to ensure that the dealer has records of the hours worked. Always keep records of hours worked and wages paid, and always provide statements of hours and wages to your employees on a weekly, bi-weekly, or monthly basis. Violation of the new minimum wage laws can result in fines, payment of wages due, liquidated damages, attorney's fees, and the time and burden of defending a civil lawsuit under the Fair Labor Standards Act. However, minimum wage violations are among the easiest to avoid by keeping track of the hours worked by the salespeople and staff.

Printer friendly version of this notice.

New minimum wage poster required

Dealers must now have the updated Michigan minimum wage and overtime poster on display. A copy of the individual poster is available online here.

Those who use the AutoComply Service through the Federal Wage and Labor Law Institute (FWLLI) should have automatically received the new all-in-one poster. If you still need a poster and would like an all-in-one version, you may choose to order online through FWLLI at www.fwlli.com/ada. (Note "MADA member" in the special instructions field for the reduced member rate.)

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

5 Local Police Agencies Served Suspensions From Fed Equipment Program Bolger Nixes Re-Do On Labor Day Start Shirkey, Barnett Take Different Roads On Transportation Funding Peters Up Double-Digits Among Women Fieger Offers His Gubernatorial Critique

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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September 12, 2014 - Vol 17, Issue 36

Fast Facts Sponsor In This Issue

MADA board meeting - October 10

Free trial WSJ subscription for MADA members

Workshop for employees who handle State of MI document processing

BFS-4 temporary registrations: new log requirement Let ADA work with you to get the Upcoming dealer webinars: compliance and safety recalls most out of your coverage. ADM's Capitol Corner Upcoming events MADA board meeting - October 10 All MADA dealers are welcome to attend

Oct 10 * MADA board meeting, All MADA dealers are welcome to attend the next MADA board Northwood Univ. meeting, held at 10:00 a.m. on October 10 at Northwood Dec 3 * MADA Annual Meeting, Battle University in Midland. This meeting is held in conjunction with Creek the opening of the student-run Northwood University Int'l Auto Show. Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) Pre-registration is required. To attend, please call MADA at (800) 292-1923 or e-mail [email protected].

Free trial WSJ subscription for MADA members

The Wall Street Journal is offering MADA dealer members a free two-week trial of the publication (six copies per day, Monday through Sunday). The publication offers a full Quick Links spectrum of daily news covering everything from global events, business and finance, to sports, travel and entertainment to MADA home page keep your customers interested while they wait.

ADA endorsed providers Interested dealers can contact Pat Hanna at [email protected] or (614) 268-7950. Ongoing educational programs

PDF of Fast Facts (fax version)

Workshop for employees who handle State of MI document processing

Workshop dates: Oct. 21 in Grand Rapids; Oct. 22 in Flint; Oct. 23 in Novi

Registration is now being accepted for the Michigan Vehicle Code & CVR workshop offered by MADA in October. MADA has underwritten the program costs so dealers and staff are able to attend for free. Following is a brief overview of the workshop sessions.

State of Michigan training This workshop is recommended for dealers, managers, sales and office staff who must be knowledgeable about the Michigan Vehicle Code. Topics include: Vehicle ownership documents Wholesaling/retailing vehicles TR-210/TR-209 secured interest change process Dealer records Dealer plate usage Q&A

CVR user group Optional training also includes information about CVR. Topics include:

Help with error messages Setting up new workstations Adding new users Effectively managing your inventory Operations and integrating efficiency An overview of the CVR program (great for dealers interested in the program) Q&A

Dealers and staff are invited to attend either or both sessions. We thank the state and CVR for offering their time to present this information. Additional details, including locations and times, are included on the attached registration form.

BFS-4 temporary registrations: new log requirement

The Secretary of State has been monitoring the use of BFS-4 temporary registrations and found some inconsistencies among all dealer types. Currently when the state investigates dealers, or when law enforcement requests a dealer's copy of the BFS-4, there is often extensive time and dealer resources required to find and provide the copy. This is inconvenient for the dealer as well as the state.

To help verify proper use of temporary registrations, the state will implement a new process for recording these forms, effective January 1, 2015. As of this date, all dealers will be required to complete a Temporary Registration Log of every BFS-4 issued. This new requirement will make it easy for dealers to comply, and help avoid misuse of the temporary registrations purchased from the state and issued to customers.

The state will be e-mailing a notice to dealers regarding this issue shortly. The Dealer Manual will also be updated accordingly. Additional information will be forthcoming as the Dealer Manual revision is finalized and an example Temporary Registration Log is available.

If you have any questions or comments regarding this new process please contact MADA at (800) 292-1923 or contact the SOS.

Upcoming dealer webinars: compliance and safety recalls

Compliance questions answered MADA endorsed provider 700Credit, a leading provider of credit reporting and compliance products and services, is offering a free 30-minute webinar on September 17 at 2:00 p.m. EST. This informational, data-driven webinar will provide information related to compliance challenges dealers face under the new rules and regulations. The webinar will cover Adverse Action, Red Flag and Risk-Based Pricing compliance webinar:

How to manage adverse action obligations Adhering to risk-based pricing regulation guidelines Crafting an Identity Theft Prevention Program and solutions for Red Flag regulations

Federal defect and noncompliance safety recalls NADA is also offering a complimentary 30-minute webinar on September 17 at 2:30 p.m. EST to help dealerships find out how to best access information on the new NHTSA website and learn the purpose and history of federal safety recalls. Other topics include how recall determinations are made, how dealership recall campaigns are conducted and how NHTSA oversees the process.

The webinar is presented by and sponsored by NHTSA/DOT. It will be moderated by NADA's Doug Greenhaus.

Links for both webinars are available at www.michiganada.org/events/webinars.htm .

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Elliott Larsen Bills Dropped In Rocky Legislative Waters Snyder Not Convinced Debates Needed Snyder Returning To China After Election Police Can't Pull Car Over For Towing Ball-Obstructed Plate With Beers In Backpack, 'Sloppy' Former Sen. David Jaye Arrested

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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September 19, 2014 - Vol 17, Issue 37

Fast Facts Sponsor In This Issue

15-day temporary registrations (BFS-4)

Webinar: maximize aftermarket profit

MADSIF article: inspection preparedness

Reminder: complimentary workshop for MADA dealers and staff Let ADA work with you to get the ADM's Capitol Corner most out of your coverage. 15-day temporary registrations (BFS-4) Upcoming events The State of Michigan e-mailed a message to dealers this week regarding 15-day temporary registrations, also referred Oct 10 * MADA board meeting, to as BFS-4. As we mentioned in Fast Facts last week, Northwood Univ. effective January 1, 2015, vehicle dealers will be required to Dec 3 * MADA Annual Meeting, Battle maintain an inventory log of every BFS-4 issued. This new Creek requirement will help ensure dealers properly maintain records of the temporary registrations purchased from the Secretary of Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) State and issued to buyers.

An example Temporary Registration Log is available in the Quick Links updated Dealer Manual, at the end of Chapter 2. Please note that the log provided by the state is only an example. Dealers may create their own form, as long as it conforms to the MADA home page requirements listed under section 2-5.2 of the Dealer Manual. ADA endorsed providers Chapter 2 and the example log are available here.

Ongoing educational programs If you have questions about the new requirement please call PDF of Fast Facts (fax version) MADA at (800) 292-1923.

NADA webinar: maximize aftermarket profit

September 24 at 1:00 p.m. ET

NADA's upcoming webinar will offer guidance on what steps to take to set up a successful aftermarket department. In today's tight retail market, new- and used-car dealers want to know the best ways to pump up their profit per vehicle. A mostly untapped opportunity for increasing profit per vehicle is aftermarket-accessory sales. Dealers who have followed these steps see an average increase of $250 to $300 profit per vehicle sold!

More information and a registration link are available here.

MADSIF article: inspection preparedness

Following is an article from MADA endorsed provider MADSIF.

Imagine you've just walked into your workplace. Your employees are actively in production. Everything seems to be in its usual working order. A compliance officer comes in and orders an inspection. They find multiple areas that are worthy of a sanction. How did you miss that? How were you not prepared for an inspection of your workplace? Who is to blame here, the employees or yourself?

According to the Occupational Safety and Health Administration, an inspection can happen at any time without warning. The only way to be prepared is to ensure safe workplace conditions and policies that adhere to compliance standards.

Here are five ways to protect your employees and workplace while staying prepared for an inspection:

1. Have a safety plan prepared This plan should be reviewed and discussed with employees on a regular basis whether it is done monthly or quarterly. All written agreements such as emergency evacuation plans, assessments, and training information should be made available to all employees and easily assessable. See how you can increase safety and cut back on claims here.

2. Conduct Safety Audits Whether internal or external, a safety audit can act as a dress rehearsal and potentially save time and money. Safety audits not only allow you to address potential risks associated with your work environment, but they also allow you to inform and educate your employees about prior OSHA warnings and the steps taken to prevent and monitor potential unsafe conditions. By conducting audits such as these, your workforce can learn from prior mistakes, which can make an inspection much easier.

3. Keep work spaces clean and materials in plain sight Food and beverages should not be visible in work areas. Maintaining a clean and professional workplace makes an inspection easier for everyone involved. In addition, in case of a fire, you should not have to search for an extinguisher, have all necessary materials in their respective area as listed in your safety plan. Take preventative measures to ensure everyone in your workplace is safe. Learn how you can prevent slip and fall accidents here.

4. Keep Workplace Communication Open Any employee should be prepared to answer questions from an inspector because they have been well trained on a consistent basis. Discussing variables that could take place in an inspection can help to prepare all employees, not just supervisors and managers.

5. Review Operations/ Safety Manuals Manuals that have been provided to instruct inspectors can help to prepare you for any inspection. Learn about the process and check out OSHA's Field Operations Manual for inspectors here.

For more information about MADSIF please visit www.madsif.com.

Reminder: complimentary workshop for MADA dealers and staff

Workshop dates: Oct. 21 in Grand Rapids; Oct. 22 in Flint; Oct. 23 in Novi

Dealers and staff are reminded to register early for one of three complimentary training sessions. State of Michigan representatives will provide valuable information about processing vehicle ownership documents, plate usage and other important aspects of the Michigan Vehicle Code. CVR representatives will also offer user tips, program updates and general information about electronic vehicle registration.

Additional details, including locations and times, are included within this registration form. MADA board meeting - October 10

All MADA dealers are welcome to attend the next MADA board meeting, held at 10:00 a.m. on October 10 at Northwood University in Midland. This meeting is held in conjunction with the opening of the student-run Northwood University Int'l Auto Show.

Pre-registration is required. To attend, please call MADA at (800) 292-1923 or e-mail [email protected].

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder To Host About 10 Town Halls, Likely No Traditional TV Debates DGA Cuts New Ad In Governor's Race Vanguard/Denno Poll Shows Snyder Up 3 Calley Sour On Debates SOS Lays Out 17 Ways To Stamp Out Insurance Fraud Unemployment Drops Back To 7.4% Biz Groups More Optimistic About New Admin Rules Bill

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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September 26, 2014 - Vol 17, Issue 38

Fast Facts Sponsor In This Issue

Time change for MADA board meeting

MADA Bankcard Advantage

Reminder: employer information report due by Sept. 30

Reminder: informed compliance re: Canadian sales ends Oct. 2 Let ADA work with you to get the Pink Ribbon license plate now available through SOS most out of your coverage. Workshops: State of Michigan training and CVR user group Upcoming events Time change for MADA board meeting

Oct 10 * MADA board meeting, The MADA board meeting on Oct. 10 will begin at 10:30 Northwood Univ. a.m. This is a time change from the original meeting notice. Dec 3 * MADA Annual Meeting, Battle Creek The meeting will be held at Northwood University, in Jan 22-15 * NADA/ATD Convention, conjunction with the opening ceremonies for the Northwood San Francisco (NADA / ATD) University International Auto Show. All MADA dealers are welcome to attend the meeting, but pre-registration is required. To attend, please call MADA at (800) 292-1923 or e-mail [email protected].

MADA Bankcard Advantage

MADA would like to remind dealers that your membership gives you access to a great cost-savings on credit card processing. Members receive a group rate based on the usage Quick Links of all participating MADA dealerships - saving individual dealers approximately $500-$5,000 per year, based on MADA home page volume.

ADA endorsed providers To learn more, please call Larry Parker at (800) 292-1923 or e- Ongoing educational programs mail [email protected].

PDF of Fast Facts (fax version)

Reminder: employer information report due by Sept. 30

The EEO-1 Report, which is required to be filed with the U.S. Equal Employment Opportunity Commission, requires certain employers to provide a count of employees by race/ethnicity, gender and job category. Reports must be submitted and certified by September 30, 2014 at the latest.

The report must be filed by companies or "affiliated companies" with 100 or more employees. Affiliated companies are those owned by or corporately affiliated with another company and the entire enterprise employs a total of 100 or more employees.

Additional information is available online at www.eeoc.gov/employers/eeo1survey.

Reminder: informed compliance re: Canadian sales ends Oct. 2

If you have a Canadian customer purchasing a vehicle in the U.S., please be aware of new requirements now in effect. The U.S. Census Bureau requires exports of used self-propelled vehicles* to be filed in the Automated Export System 72 hours prior to export. (*Used self-propelled refers to any vehicle designed to run on land to which the title is transferred by a manufacturer, distributor, or dealer to an ultimate purchaser.)

The law became effective April 5, 2014, but additional time was provided for those affected to learn the process. This informed compliance period ends October 2, 2014, after which penalties will be issued for failure to comply with the new requirements.

Additional information is available online at https://help.cbp.gov/app/answers/detail/a_id/1736/~/exporting-self-propelled-vehicles.

Pink Ribbon license plate now available through SOS

The Michigan State Senate has passed Senate Resolution 108, introduced by Senator Glenn Anderson, to establish October as Breast Cancer Awareness Month. Additionally, on September 15th, the Michigan Secretary of State began making available the new Breast Cancer Awareness license plate that was established by a bill introduced by Senator Anderson. Since Senate Bill 101 was signed into law in December of last year, Senator Anderson has been working with the Secretary of State's office to finalize the preparation of Michigan's Pink Ribbon license plate.

The specialty fundraising license plate is available to order through any Michigan Secretary of State's office. Money raised by the sale of this plate helps support the Michigan Breast & Cervical Cancer Control Program administered by the Michigan Department of Community Health. Since 1991, this program has provided low-income women access to life-saving cancer screening services and follow-up care, including cancer treatment if needed.

Workshops: State of Michigan training and CVR user group

Dealers and staff interested in attending the upcoming workshops through MADA are encouraged to submit your registration form soon. Fewer than 10 seats remain in each location. MADA has underwritten the program so there is no cost for dealer members to attend.

Workshop dates: Oct. 21 in Grand Rapids; Oct. 22 in Flint; Oct. 23 in Novi.

State of Michigan training will cover vehicle ownership documents, wholesaling/retailing vehicles, TR-210/TR-209 secured interest change process, dealer records and dealer plate usage. Time will also be offered for Q&A.

The CVR user group will offer information about error messages, setting up new workstations, managing inventory, plus operations and integrating efficiency.

Dealers and staff are invited to attend either or both sessions. View this registration form for additional information.

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected]. Having trouble viewing this email? Click here

October 3, 2014 - Vol 17, Issue 39

Fast Facts Sponsor In This Issue

ATTN CVR dealers: Q4 physical inventory count is Oct. 14

State and CVR training nearly full

Leadership, culture and the customer experience

NADA webinar: top tactics to leverage your digital properties Let ADA work with you to get the ADM's Capitol Corner most out of your coverage. ATTN CVR dealers: Q4 physical inventory count is Oct. 14 Upcoming events The Q4 physical inventory count is scheduled for Tuesday, October 14, 2014. All counts must be submitted prior to any Oct 10 * MADA board meeting, transactions being processed on the scheduled day. (The count Northwood Univ. (10:30 a.m.) cannot be reported prior to this date.) Please do the following to Dec 3 * MADA Annual Meeting, Battle verify and report inventory. Creek

Jan 22-15 * NADA/ATD Convention, 1. Print an inventory available report from the CVR San Francisco (NADA / ATD) computer. 2. Verify the report by physically checking the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package. 3. If there are no discrepancies between the printed report and the physical verification type the inventory numbers (beginning, ending and totals for plates, tabs and permits) into the CVR system. Remember to enter each line separately. Quick Links 4. Submit the report

MADA home page Dealers who do not submit the required information are in ADA endorsed providers violation of their agreement with the Michigan Department of State and risk losing the ability to use the CVR program. If you Ongoing educational programs have questions, or if you are having difficulty meeting your PDF of Fast Facts(fax version) requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

State and CVR training nearly full

The State of Michigan training and CVR user group sessions are now full for the Flint and Novi locations. Very limited seating remains in the Grand Rapids location. A reminder e-mail will be sent late next week to those registered. If you believe you are registered but do not receive an e-mail please contact Summer Kniss at (800) 292-1923 or [email protected].

Due to the overwhelming response to these training sessions, MADA will work with the State of Michigan and CVR to coordinate additional programs in the future. Of course, MADA is also available year-round to take any questions you may have related to State of Michigan requirements and processes. Simply call the association or e-mail [email protected].

Leadership, culture and the customer experience

Please add December 3, 2014 to your calendar and plan to join dealers throughout Michigan at FireKeepers Casino Hotel in Battle Creek for the MADA Annual Meeting. We have an exciting new location, and speakers that are certain to offer valuable insight and advice to help streamline dealership operations.

Our keynote speaker is Dave Anderson, president of LearnToLead, an international sales and leadership training organization. After an extensive and highly successful career in automotive retail, Mr. Anderson began LearnToLead more than 15 years ago. He speaks around the globe on the topics of leadership, culture and the customer experience. He has spoken at the NADA Convention eleven different years and is the monthly leadership columnist for both DEALER Magazine and Dealer Business Journal.

Mr. Tim Skubick will also be back to provide insight into the political and legislative landscape. We can expect many changes to the Michigan Legislature in 2015, which will likely mean some new issues for dealers to keep an eye on.

Additional speakers will be announced in the coming weeks.

MADA and numerous sponsors underwrite all costs associated with the Annual Meeting so there are no fees for MADA dealers and their guest. This is an excellent program for dealers, general managers, sales managers or other key staff. Additional information and a registration form will be mailed later this month.

NADA webinar: top tactics to leverage your digital properties

October 8, 2014 at 1:00 p.m.

For new-car dealerships, putting a value on digital properties has always been an important challenge to overcome. This complimentary, 30-minute webinar from NADA will help attendees lean how social media platforms and other off-site properties will become measurable, targetable, and thus more valuable.

Learn more or register.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Mailer Sends Calls To Candidate's Mother In Hospice Snyder Forces Spending $9.9M On TV, Schauer Forces $9.3 Land-Peters Debate Appearing More Likely Snyder Camp Calls On TV Stations To Pull New DGA Ad Weiser Wants Investigation Into Injured U-M Football Player Secretary Of State, Attorney General Races Remain Tight

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please 10/31/2014 MADA Fast Facts - October 10, 2014 Having trouble viewing this email? Click here

October 10, 2014 - Vol 17, Issue 40

Fast Facts Sponsor In This Issue

Reminder: CVR count is Oct. 14

ADP is now CDK Global Offering MADA member discounts MIOSHA is offering matching grant awards for workplace safety and health for Enhanced Warranty, News from NADA Director Wes Lutz SettleSmart and Elec Check. NADA webinar: Lead with integrity the power of walking your talk www.fisglobal.com ADM's Capitol Corner Upcoming events Reminder: CVR count is Oct. 14

Dec 3 * MADA Annual Meeting, Battle Reminder: the Q4 physical inventory count is scheduled for Creek Tuesday, October 14, 2014. All counts must be submitted prior to any transactions being processed on the scheduled day. (The Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) count cannot be reported prior to this date.)

If you have questions, or if you are having difficulty meeting Quick Links your requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

MADA home page

ADA endorsed providers ADP is now CDK Global

Ongoing educational programs As many of you may have heard, ADP Dealer Services will now be know as CDK Global, Inc. The CDK executive PDF of Fast Facts (fax version) committee is made up of virtually the entire leadership team from Dealer Services. In addition, the company has added a number of key senior management positions to further strengthen its ability to serve clients. Dealers may learn more at www.cdkglobal.com.

MIOSHA is offering matching grant awards for workplace safety and health

In celebration of the 40th anniversary of Michigan's program for workplace safety and health, the Michigan Occupational Safety and Health Administration (MIOSHA) is offering matching grant awards of up to $5,000 to improve workplace safety and health. The grants are open to qualifying employers to purchase safety and health-related equipment.

The MiSHIP Grant requires that an eligible project is one designed to reduce the risk of injury to employees as identified in a site-specific safety and/or health evaluation conducted at the site.

To qualify for the MIOSHA Safety and Health Improvement Program (MiSHIP) Grant, an employer must meet several conditions, which are detailed within a fact sheet found at www.michigan.gov/mioshagrants. A registration form is also available.

News from NADA Director Wes Lutz https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118744033328&format=html&print=true 1/3 10/31/2014 MADA Fast Facts - October 10, 2014

New Dealership Valuation Guide Now Available A Dealer Guide to Dealership Valuation is now available at NADA University Online. Written for NADA by Diane Anderson Murphy and Adam Sanders of the Moss Adams Valuation Services Group, the Driven Management Guide explains the process of valuing car and truck dealerships in a variety of contexts - buy-sell transactions, estate and gift tax settings, ownership succession planning and shareholder buy-in or buy-out.

The guide discusses the main standards of value as well as the primary appraisal organizations and the due diligence process for dealership valuation. It explains how to estimate cash flow and dealership value. Other topics addressed include special valuation considerations and the relevance of IRS Revenue Ruling 59-60. The guide also offers strategies to maximize dealership value. Sign in to www.nadauniversity.com to access the new guide, which is located in the Training Center under Dealer/Executive. (Click on For The Dealers Eyes Only then Dealer Guide to Dealership Valuation. This guide requires dealer level access.)

NADA Academy Expands Curriculum in 2015 NADA-ATD Academy has expanded its curriculum. The Dealer Candidate Academy (DCA) includes a mock 20 Group session so students can experience the benefits of the financial composite used in a non-competing peer setting. In the General Dealer Management (GDM) program, a 20 Group consultant takes students through a dealership visit, demonstrating the benefits of in-dealership consulting. All classes visit NADA's Capitol Hill office for a legislative briefing. Finally, NADA University Online is integrated into the six-week Academy program, with completion of online courses, Driven guides and webinars requisite to graduation.

NADA Convention & Expo 2015

www.nadaconvention.org

NADA webinar: Lead with integrity, the power of walking your talk

October 15, 2014 at 1:00 p.m.

Presented by Janyne Peek Emsick, Ph.D. with Emsick Architects, this complimentary NADA webinar will discuss how auto dealer leaders implement and manage initiatives that further organizational health, profitability, and success. Register to find out how auto dealership employees describe what they experience as leadership integrity, and how you can increase credibility and trust.

Learn more or register.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

WXYZ Scraps U.S. Senate Debate After Candidates Spar On Format https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118744033328&format=html&print=true 2/3 10/31/2014 MADA Fast Facts - October 10, 2014 New Anti-Snyder Site Urges Republicans To `Vote For Gridlock' 4 Mich. Legislative Races Make National Dem Watch List NRSC Pulls $1M Out Of Michigan, Land Behind A Net 10 Points Some House D Candidates Hope GOP Voters Turn On Conservatives

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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October 17, 2014 - Vol 17, Issue 41

Fast Facts Sponsor In This Issue

Glenn Mercer & D/Sgt. Kyle McPhee added to Annual Meeting speaker line-up

MADA announces Time and Northwood dealer award nominees Offering MADA member discounts November 4 statewide ballot proposals for Enhanced Warranty, SettleSmart and Elec Check. Glenn Mercer & D/Sgt. Kyle McPhee added to Annual Meeting speaker line-up www.fisglobal.com MADA has confirmed two additional speakers for the MADA Upcoming events Annual Meeting, to be held Dec. 3 at the FireKeepers Casino Hotel.

Dec 3 * MADA Annual Meeting, Battle Our first speaker of the day will be Mr. Glenn Mercer. Mr. Creek Mercer is an industry consultant and investment advisor. His Jan 22-15 * NADA/ATD Convention, experience in cars and trucks began with two decades at San Francisco (NADA / ATD) McKinsey & Company, which involved several hundred OEM, *MI Presidents' Reception, Jan. 24 supplier, dealer, and aftermarket projects. A few of the topics he will discuss during his presentation: Quick Links Beware of "experts" making predictions! Learning from the past to imagine the future MADA home page The dealership of the future: format, size, ownership, activities ADA endorsed providers

Ongoing educational programs D/Sgt. Kyle McPhee with the Michigan State Police will join us during the board meeting. D/Sgt. McPhee is part of Michigan's PDF of Fast Facts (fax version) automotive task force. He will briefly discuss some of the issues the task force has seen more frequently and how dealers can stay involved and help minimize or avoid occurrences of automotive theft and fraud.

Mr. Mercer and D/Sgt. McPhee join afternoon speaker Mr. Tim Skubick, political correspondent, and Dave Anderson, who will keynote the event with a presentation to get dealers fired up to combat complacency and get even higher performance levels. (See a video overview of his presentation.)

MADA announces Time and Northwood dealer award nominees

The MADA winners of the Time Magazine Dealer of the Year and Northwood University Dealer Education awards were confirmed at last week's MADA board meeting. We would like to congratulate our Time award winner, Mr. Tim Kool, and our Northwood award winner, Mr. Joe Thelen!

A past president of MADA, Mr. Kool is president of Heritage Chevrolet in Battle Creek and Royal Chevrolet-Buick-GMC in Coldwater. He is highly devoted to his community, as shown through service on numerous boards, including United Way Battle Creek and Kalamazoo Region, the Battle https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118842181451&format=html&print=true 1/3 10/31/2014 MADA Fast Facts - October 17, 2014 Creek Community Foundation, and many others. He also established a scholarship fund in the name of a member of the dealership family who died in the line of duty. An annual car show, supported by the entire dealership, continues to raise money for the fund.

Mr. Thelen is the dealer principal at Thelen Auto Group and a long-time MADA board member. His dealerships provide yearly internships and fund scholarships for students at various schools, including Northwood University, Bay City schools and Delta College. Thelen Auto Group holds seats on several educational boards related to automotive and auto repair curriculum. In addition, the dealer group assists in NATEF teaching accreditation certification for Delta College and the Bay City School system.

Congratulations to our winners and thank you to the MADA members who nominated a deserving dealer this year.

November 4 statewide ballot proposals

On Tuesday, November 4, Michigan voters will have the opportunity to place their vote for many governmental and legislative seats in Michigan. In addition, two statewide ballot proposals will be presented for your consideration. Following is language that will appear on the ballot.

Proposal 14-1. A referendum of Public Act 520 of 2012, establishing a hunting season for wolves and authorizing annual wolf hunting seasons. Public Act 520 of 2012 would:

Designate wolf as game for hunting purposes and authorize the first wolf hunting season. Allow the Natural Resources Commission to schedule annual wolf hunting seasons. Provide criminal penalties for the unlawful possession or taking of wolves, but shield a person who lawfully captures or destroys a wolf from prosecution. Require a person who wishes to hunt wolves to obtain a wolf hunting license. Create a Wolf Management Advisory Council for the purpose of making nonbinding recommendations to the legislature regarding the proper management of wolves.

Should this law be approved? Yes / No

Proposal 14-2. A referendum of Public Act 21 of 2013, granting the natural resources commission the power to designate wolves and certain other animals as game without legislative action. Public Act 21 of 2013 would:

Allow the Natural Resources Commission (NRC) to designate certain animals as game for hunting purposes and establish the first hunting season for game animals without legislative action. Continue the NRC's designation of wolves as game and allow the NRC to set a wolf hunting season. Grant the Legislature sole authority to remove a species from the list of designated game animals. Eliminate the $1.00 hunting and fishing licensing fee for members of the military, whether stationed inside or outside of Michigan, subject to any lottery. Give the NRC sole authority to regulate fishing.

Should this law be approved? Yes / No

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

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October 24, 2014 - Vol 17, Issue 42

Fast Facts Sponsor In This Issue

Thank you for participating in the state and CVR workshops

In memoriam: Sidney Charnock Offering MADA member discounts Potential test drive scam for Enhanced Warranty, MADA membership renewals are in the mail SettleSmart and Elec Check. MADA applauds Gov. Snyder and Legislature for standing up for Michigan law www.fisglobal.com NADA webinar: OSHA's repeal of dealer recordkeeping exemptions

Upcoming events ADM's Capitol Corner Thank you for participating in the state and CVR Dec 3 * MADA Annual Meeting, Battle workshops Creek We would like to thank the nearly 150 individuals who attended Jan 14-25 * North American Int'l Auto Show, Detroit the State of Michigan and CVR training sessions this week in (ww.naias.com) Grand Rapids, Flint and Novi. Many dealerships have already *Industry Preview: Jan 14-15 commented that the sessions were incredibly valuable and they *Charity Preview: Jan 16 will be sending other employees when MADA next hosts these *Public Preview: Jan 17-25 programs. Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) We would also like to send a huge thank you to the State of *MI Presidents' Reception, Jan. 24 Michigan for volunteering their time and allowing MADA to host these sessions, which are typically available only in Lansing Quick Links through the state.

The CVR user group was a great addition to the day's events, MADA home page which enabled us to include a significant amount of information ADA endorsed providers within one program. MADA will notify you when we have future training programs scheduled. Ongoing educational programs

PDF of Fast Facts (fax version)

In memoriam: Sidney Charnock

MADA has been informed of the passing of Sidney Charnock on September 23, 2014, following a lengthy illness. He owned Charnock Oldsmobile in Dearborn for many years, along with his father and brothers.

He is survived by his wife Judy and their sons Tony, Don, Tim, Craig and Bob. Those wishing to make a memorial contribution may want to consider TGen Pancreatic Cancer Research (445 N. 5th St., Ste. 120, Phoenix, AZ 85004).

Potential test drive scam

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118907273882&format=html&print=true 1/3 10/31/2014 MADA Fast Facts - October 24, 2014 A member has notified MADA of a potential scam to be aware of. An individual has visited dealerships in West Michigan, claiming an interest in purchasing several vehicles for his company. In at least one instance he took a vehicle for a test drive (for his wife). However, he had use of the vehicle for more than a week, without dealership authorization for that time frame, and made no contact with the dealership during that time. Dealers are encouraged to review their policies regarding test drives, including overnight tests.

If you have questions please contact MADA at [email protected].

MADA membership renewals are in the mail

MADA is in the process of mailing your MADA membership renewal statement. We thank you for your participation during this past year, and look forward to working with you in 2015 as we continue to support and promote Michigan's new car and truck dealerships.

If you have any questions about membership, or would like to learn more about the various programs and opportunities available to MADA members, please contact the association at (800) 292-1923 or e- mail [email protected].

MADA applauds Gov. Snyder and Legislature for standing up for Michigan law

MADA applauds Governor Snyder for signing Public Act 354 of 2014 into law this week. We also thank the bill sponsor, Aric Nesbitt, and the Michigan House and Senate for passing the final version of HB 5606. We appreciate that Governor Snyder and the Michigan Legislature took the time to thoroughly analyze existing Michigan law and stood up for the true language and meaning of that law.

As the Governor stated in his letter, PA 354 of 2014 clarifies application of the current law to all manufacturers. It does not create new restrictions within the law. Under current Michigan law, which has been in place for more than 30 years, a manufacturer cannot "own or operate" a dealership nor sell to consumers at retail (with limited exceptions). These provisions were not added into HB 5606 - they are existing law.

The Michigan Legislature and Governor Snyder recognize the significance of local dealer businesses that consistently follow Michigan law. Auto manufacturers doing business in Michigan have been successfully complying with the Michigan law for years. These laws have served manufacturers, customers and dealers well and have created a competitive marketplace in Michigan. We look forward to continuing to do business in Michigan within the franchise laws of our state.

NADA webinar: OSHA's repeal of dealer recordkeeping exemptions

Wednesday, October 29, 2014 at 1:00 p.m. ET

This complimentary webinar from NADA will be presented by Dave Schmidt, Director, Office of Statistical Analysis, Occupational Safety and Health Administration and moderated by Lauren Bailey, Manager of State Law and Regulatory Initiatives, NADA Legal and Regulatory Group.

The Occupational Safety and Health Administration (OSHA) now requires dealers to keep a workplace injury and illness log. As of January 1, 2015, car dealers must use OSHA Form 300 to record workplace injuries and illnesses. By February 1, 2016, they must post an OSHA Form 300A summary of 2015 workplace injuries and illnesses. Under the new OSHA rule, workplace fatalities and hospitalizations must also be reported.

Register for this webinar to find out how to prepare for the looming compliance deadlines; complete the OSHA Form 300 Log and Form 300A; and better understand how to report workplace fatalities, amputations, inpatient hospitalizations, and eye loss to OSHA.

Please note: This webinar will be limited to 1,000 live participants. Online registration is available at http://marketing.nada.org/acton/fs/blocks/showLandingPage/a/4712/p/p-003e/t/page/fm/8 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118907273882&format=html&print=true 2/3 10/31/2014 MADA Fast Facts - October 24, 2014

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Snyder Signs Auto Dealers Bill Despite Opposition From Tesla The Detroit Effect: Dems See Importance, Challenges In Turnout Effort Film Incentive Bill Fast Tracked Through Senate Second Clinton In Two Weeks Pushes Dems To Turn Out Snyder, State Officials Re-Emphasize Michigan's Preparation For Ebola 2014 State Christmas Tree Coming From Kingsford

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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October 31, 2014 - Vol 17, Issue 43

Fast Facts Sponsor In This Issue

Annual Meeting information is in the mail!

Dealer alert: state investigating unemployment insurance fraud scheme Offering MADA member discounts Election Day: Nov. 4 for Enhanced Warranty, NADA Market Beat: Sept. sales up 9.3% over last year SettleSmart and Elec Check. SOS announces expanded plan to protect consumers www.fisglobal.com Doc Fee handout has been updated

Upcoming events NADA webinbar: gain control of your facility construction costs

ADM's Capitol Corner Dec 3 * MADA Annual Meeting, Battle Creek Annual Meeting information is in the mail!

Jan 14-25 * North American Please check your mail for a letter and Annual Meeting Int'l Auto Show, Detroit (ww.naias.com) registration form from MADA. We have great speakers *Industry Preview: Jan 14-15 scheduled for the December 3, 2014 event and we look forward *Charity Preview: Jan 16 to seeing many dealers and managers at the FireKeepers *Public Preview: Jan 17-25 Casino Hotel in Battle Creek! Jan 22-15 * NADA/ATD Convention, San Francisco (NADA / ATD) Annual Meeting sessions include: *MI Presidents' Reception, Jan. 24 The dealership of the future - hear from the industry consultant who managed the NADA-commissioned study analyzing facility image programs and their ROI. Lunch with Lansing political correspondent Tim Skubick Official MADA business meetings, with speaker - following the business meetings we will be joined by D/Sgt McPhee with the Michigan State Police Automotive Task Force. Performance in an up-market - this presentation is designed to get dealers fired up to combat complacency Quick Links and get to even higher performance levels. (Hear more about this presentation.) MADA home page A networking reception will conclude the program.

ADA endorsed providers MADA has reserved a block of rooms at FireKeepers for those who may need one. The special MADA event rate is $129++ Ongoing educational programs per night when reserved by Nov. 12. Attendees may reserve a PDF of Fast Facts (fax version) room at www.firekeeperscasino.com/stay. (Use Group Code 120214MADA to receive the special rate.)

Dealer alert: state investigating unemployment insurance fraud scheme

MADA has recently received reports from several members of an increase in fraudulent unemployment insurance (UI) benefit claims. We have also heard about this issue from other https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118988423519&format=html&print=true 1/4 10/31/2014 MADA Fast Facts - October 31, 2014 organizations; this scam is not limited to dealerships.

The problem typically involves someone filing a UI claim under the name and/or social security number of a current employee but the employee never actually filed his/her own claim. We have heard from other organizations that this matter is currently under investigation by the UIA and that the problem emanates from an unemployment fraud scheme out of Florida.

We are told that the majority of these fraudulent claims are "underemployment claims," which require the employer to verify with the employee on whether or not they filed a claim. Once a dealer receives a "monetary determination" form from UI, the account will be charged for benefits unless the business responds to the department disputing the claim within 10 days. The scammers are hoping the business does not check these requests and the claim is paid.

Employers should pay close attention to claims filed against them in the coming weeks and months and report anything suspicious to the UIA and/or MADA.

Election Day: Nov. 4

Michigan dealers and their staff are encouraged to cast their ballot in the Tuesday, Nov. 4, general election. There are many races on this midterm ballot, and voters have the opportunity to make a significant impact. Polls are open from 7 a.m. to 8 p.m.

While the state is closed for Election Day, dealers are reminded that select SOS branch offices will remain open for customers with urgent business. Please visit www.michigan.gov/sos for details.

NADA Market Beat: Sept. sales up 9.3% over last year

There were 1.2 million light-vehicle sales in September, down 21.5 percent from August, which has been one of the two highest sales months so far this year. September sales were up 9.3 percent from September 2013.

September YTD light-vehicle sales amounted to 12.4 million, up 5.4 percent from last year. The September Seasonally Adjusted Annual Rate (SAAR*) for light-vehicle sales was 16.3 million. This month was the sixth month to record a SAAR value in the range of 16.0-16.9 million sales, inclusive, in 2014.

In terms of September 2014 YTD, car sales held a market share of 47.5 percent, with sales up 90 basis points from last year while the corresponding market share for light trucks was 52.5 percent, with sales up 9.8 percent since last year. For Q3 2014, there were 4.2 million light-vehicle sales, up 7.8 percent from Q3 2013. Car sales for the quarter were up 2.8 percent from Q3 2013 while light- truck sales were up 12.5 percent from Q3.

Read the full report at www.nada.org/Publications/NADADATA/NADA_market_beat.

SOS announces expanded plan to protect consumers

Secretary of State Ruth Johnson recently announced a new plan to thwart scammers trying to take advantage of law-abiding citizens by selling fake insurance or through other tricks. The new efforts use cutting-edge technology, expand best practices and maximize resources. They include:

A comprehensive review of her department's processes, technology and structure to determine how best to detect and deter fraud. Data analysis to identify signs in transactions that may indicate fraud. Expanding the verification of the thousands of insurance certificates the department receives from customers daily. An upgrade in case management software to give department investigators the best tools for tracking down fraudulent activity. A roundtable discussion with business leaders about fraud to seek their advice and ensure the https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1118988423519&format=html&print=true 2/4 10/31/2014 MADA Fast Facts - October 31, 2014 department is following best practices.

Some of the new initiatives are the result of recent recommendations by the Fighting Auto Insurance Rip-Offs (FAIR) Task Force. Others reflect Johnson's intent to crack down on any type of fraud that targets the department and its customers.

For more information, please go here.

Doc Fee handout has been updated

MADA has revised the Documentary Preparation Fee handout following the recently signed legislation that eliminates doc fee amount restrictions on certain manufacturer sales. The revised handout is available within the MADA website at www.michiganada.org. Please log in to the member section. A pdf link to the handout is listed in the first section of the member page. You may also download a copy here.

Dealers may choose to provide this handout to customers, which explains the State of Michigan regulation of the fee and the many activities dealers are required to follow related to a vehicle sale or lease.

NADA webinbar: gain control of your facility construction costs

Wednesday, November 5, 2014 at 1:00 p.m. ET

Presented by Brent T. Tally of TallyCM, this complimentary webinar from NADA will discuss facility re-image programs and rising construction costs, which are of deep concern for many dealer principals. Learn some basics of construction management and value engineering. Register today and find out how to prevent costly project overruns and successfully renovate your facility.

Registration link: http://marketing.nada.org/acton/fs/blocks/showLandingPage/a/4712/p/p- 003e/t/page/fm/8.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

New Poll: Schauer Gains 4, Snyder Loses 2 As Race Enters Final Week During Mich. Stop, Paul Talks Growing GOP, Says Its Brand `Sucks' Calley Elaborates On Weekly Trips To Harvard For Master's Degree Snyder: NITC Is Moving Forward As Land Clearing Commences U of M Regent Punts On Football Program Question Republicans Attack Libertarian Candidate In 20th Senate District Mailer

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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November 7, 2014 ­ Vol 17, Issue 44

Fast Facts Sponsor In This Issue

The Michigan Presidents' Reception

Reality rebuttal to "conventional" nonsense

ADM's Capitol Corner Serving more than 200 auto dealerships and ranked as Michigan's The Michigan Presidents' Reception largest full­service plan provider. Saturday, January 24, 2015 MADA and DADA invite all member dealers to attend The Upcoming events Michigan Presidents' Reception, held in conjunction with the NADA/ATD Convention. We would like to remind attendees Dec 3 * MADA Annual Meeting, that the convention schedule has changed for 2015 ­ it will run FireKeepers in Battle Creek (register) from Thursday to Sunday. In following that change, MADA and DADA will host our event Saturday evening. We have also Jan 14­25 * North American Int'l Auto Show, Detroit taken this opportunity to offer dealers a new event format ­ (www.naias.com) something a little different from what we have typically done. *Industry Preview: Jan 14­15 *Charity Preview: Jan 16 The reception will offer cocktails, light hors d'oeuvres, a new *Public Preview: Jan 17­25 and unique venue, and great networking opportunities. We Jan 22­15 * NADA/ATD Convention, realize this is a very active night, with many functions related to San Francisco (NADA / ATD) convention activities, so we hope you mark your calendars now *MI Presidents' Reception, Jan. 24 and plan to attend. An invitation will be mailed in January to

those pre­registered for the convention. Quick Links

The Michigan Presidents' Reception MADA home page Saturday, January 24, 2015 | 5 ­ 7 p.m. ADA endorsed providers Martin Lawrence Art Gallery 366 Geary Street in San Francisco, CA Ongoing educational programs

PDF of Fast Facts (fax version)

Reality rebuttal to "conventional" nonsense

Following is a small portion of an article from MADA Annual Meeting speaker Dave Anderson.

Business is filled with common complaints, cop outs, clichés, conventional wisdom, and excuses that will keep you average if you buy into them. As you read over the following list determine how many you have heard, said, or bought into. Then consider the reality rebuttal, offered with the intent to create a healthier perspective on each issue.

There's a shortage of talented people in my area. Reality rebuttal: It's unlikely the Creator got ticked off at your area and stopped putting talented people there. In reality, the most talented people already have jobs, but you have no strategy for recruiting passive job candidates into your enterprise. Get one.

We can't fire him; we have no one to replace him with. Reality rebuttal: It's better to be strategically short­staffed than foolishly filled up. And, if you had an ongoing recruiting discipline you'd have someone in the pipeline.

He's loyal; he's been here a long time. Reality rebuttal: Loyalty is defined as "faithfulness to one's duties or obligations"; the definition says nothing about being somewhere a long time. That would be tenure or seniority. At the end of the day, loyalty is performance.

I've been in the business thirty years. Why should I have to attend training? Reality rebuttal: Just because you show, doesn't mean you grow. Growth isn't automatic, and it is not a synonym of experience. Since intellectual capital depreciates, keep training or lose your relevance.

It's the manufacturer's fault our sales are down. Reality rebuttal: Quit whining and focus on the many things you can control each day but don't: your attitude, work ethic, discipline, where you spend your time, with whom you spend it, whether you're going to train, recruit, hold people accountable, and the like. You're not a victim of your circumstances; you're a product of your choices.

My managers work a ton of hours; there's no way you can call them complacent. Reality rebuttal: Complacent is defined, "calmly content, smugly self­satisfied." Your managers can work eighty hours per week and still be so complacent they don't train regularly, recruit proactively or hold others accountable Complacency is more about what someone puts in the hours than the hours someone puts in.

My managers are fine. I need salesperson training. Reality rebuttal: If your managers were fine, they'd already be training your salespeople. Besides, it's foolish to take live eggs, stick them under dead chickens and then wonder why they don't hatch. Train your managers first.

Dave Anderson has more examples of reality rebuttals to conventional wisdom. Read them here.

Dealers and their managers are also invited to attend Mr. Anderson's presentation on December 3rd in Battle Creek: Stay Hungry with a Red Belt Mindset. In many martial arts the red belt is the rank prior to black belt. Red belts are known for being hungry, humble, teachable, and with the desire to prove themselves daily. Unlike the black belt, who may believe he's "arrived", the red belt in business continues to challenge the status quo, overcome complacency and stir up hunger within themselves and others to achieve bigger goals. This presentation will present four keys to stirring up and/or sustaining hunger, and discuss how to overcome hunger's number one extinguisher: complacency.

Call MADA at (800) 292­1923 to register for Dave Anderson's presentation or download a registration form here.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Senate GOP Elects Meekhof Majority Leader Ananich Elected Senate Minority Leader Cotter Elected Speaker; Greimel Re­elected Minority Leader 9 Closest State House Races All Broke GOP's Way Snyder Hoping To Relax In Kitchen This Weekend Johnson Addresses Turnout Issue, Plans To Run For Re­Election Republican Victories Not A Wave In Michigan, Most Pollsters Say Having trouble viewing this email? Click here

November 14, 2014 ­ Vol 17, Issue 44

Fast Facts Sponsor In This Issue

Secretary of State policy regarding gifts

Tools to get your dealership ready for 2015

F&I seminar from Zurich in January Serving more than 200 auto dealerships and ranked as Michigan's ADM's Capitol Corner largest full­service plan provider. Secretary of State policy regarding gifts

Upcoming events As we know, dealers are some of the most generous and thoughtful business owners in Michigan. They recognize those

Dec 3 * MADA Annual Meeting, who have helped them in a variety of ways, occasionally in the FireKeepers in Battle Creek (register) form of gifts.

Jan 14­25 * North American While Secretary of State employees truly appreciate the Int'l Auto Show, Detroit (www.naias.com) recognition, the office would like to remind dealers that it is *Industry Preview: Jan 14­15 against Secretary of State policy for employees to accept gifts *Charity Preview: Jan 16 or rewards of any sort. This policy applies to both branch office *Public Preview: Jan 17­25 employees and staff working within the Business Licensing and Jan 22­15 * NADA/ATD Convention, Regulation Division. Violations of the policy can result in San Francisco (NADA / ATD) employee discipline, an unintended consequence we're sure you *MI Presidents' Reception, Jan. 24 want to avoid.

Quick Links However, recognition or acknowledgement is always appreciated and can be given through the state's online comment form. To access this form, go to MADA home page www.michigan.gov/sos and click the "Contact SOS" tab at the top. ADA endorsed providers

Ongoing educational programs Your comments will be forwarded to the person or office they were directed to, their supervisors, and are often posted within PDF of Fast Facts (fax version) the office and on the Secretary of State's intranet site.

If you have any questions, please feel free to call MADA at (800) 292­1923.

Tools to get your dealership ready for 2015

This year's MADA Annual Meeting presentations are geared toward dealers and general managers. We hope you will be able to attend! Speakers will discuss some of the important issues dealers have been talking about this year.

Glenn Mercer is the industry consultant who managed the NADA study analyzing facility image programs and their ROI. He will join us to talk about the dealership of the future and what it could look like.

Michigan will have 10 new senators and 44 new representatives in 2015, plus 3 new caucus leaders. Lansing political correspondent Tim Skubick will discuss what this and other legislative changes may mean for businesses.

D/Sgt Kyle McPhee of the Michigan State Police Automotive Task Force will discuss some of the issues he has recently seen as it relates to automotive theft and fraud.

How can dealers and managers help improve performance in an up­market? Dave Anderson will give you some tools to get fired up to combat complacency and get to even higher performance levels.

MADA Annual Meeting December 3, 2014 Presentations begin at 11:00 a.m. FireKeepers Casino Hotel in Battle Creek

MADA will be accepting registrations through next week (November 21). Please call MADA at (800) 292­1923 or go here for a registration form.

F&I seminar from Zurich in January

Zurich will be hosting a finance & insurance seminar January 7­9 at the Marriott Hotel in Livonia. The content will include Zurich's Streamlined Selling System which has been featured at the NADA Dealer Academy and considered to be an NADA best practice for F&I selling systems. The Streamlined Selling System is designed to increase F&I product sales & profit, deliver superior customer experience scores & retention rates as well as help keep dealerships legally compliant in today's increasingly governed retail environment.

Additional content will include:

Selling F&I products on leases Selling to Gen Y buyers, and Q.U.I.E.T­close method of objection handling

All training materials including a Training Follow­up Plan is provided by Zurich. Seating is limited. For details/registration, please contact your local Zurich representative or Debbie Guerin in the Zurich­MI Regional office at: (248) 465­8651.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

With Bills Ready, Sides Dig In Fight Over Elliott­Larsen, Religious Rights Greimel Wants Transportation Funding Bill To Be Last Road Canada's Beef With U.S. Trade Policy May Harm Michigan Ag Chamber Prez Slams Film Incentive Bill As It Advances In House Freshman Get Orientated McLaren Bill Back On Senate Floor, But No Vote Yet

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November 21, 2014 ­ Vol 17, Issue 46

Fast Facts Sponsor In This Issue

Thanksgiving holiday closings

2015 Fuel Economy Guide now available

Attention CVR dealers: Mackinaw Bridge plate not yet available to order Serving more than 200 auto dealerships and ranked as Michigan's MADA Annual Meeting ­ December 3, beginning at 11 a.m. largest full­service plan provider. ADM's Capitol Corner

Upcoming events Thanksgiving holiday closings

Secretary of State Ruth Johnson reminds dealers that all branch Dec 3 * MADA Annual Meeting, offices will be closed in observance of the Thanksgiving holiday. FireKeepers in Battle Creek (register) Offices will be closed on Thursday, Nov. 27, Friday, Nov. 28, and Jan 14­25 * North American SUPER!Centers will be closed on Saturday, Nov. 29. (more) Int'l Auto Show, Detroit (www.naias.com) The MADA office will be closed Nov. 27 and 28. *Industry Preview: Jan 14­15 *Charity Preview: Jan 16 *Public Preview: Jan 17­25

Jan 22­15 * NADA/ATD Convention, San Francisco (NADA / ATD) *MI Presidents' Reception, Jan. 24

Quick Links

MADA home page

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version) The MADA staff wish to express our gratitude for your membership and the many friendships we have made during the past 93 years. We wish you and your family a very happy Thanksgiving!

2015 Fuel Economy Guide now available

The U.S. Department of Energy and the Environmental Protection Agency have released their 2015 Fuel Economy Guide. The guide provides detailed fuel economy numbers for MY 2015 light­duty vehicles, along with estimated annual fuel costs and other information for prospective purchasers.

EPA regulations require automobile dealers to prominently display a copy of the guide and provide copies to customers upon request. The regulations ensure that prospective customers have ready access to fuel economy information for current model year vehicles.

You can download the guide or order hard copies through the government website:

www.fueleconomy.gov/feg/dealers.shtml

An EPA/DOE letter detailing how to make the guide available to customers is also linked within the web page.

Attention CVR dealers: Mackinaw Bridge plate not yet available to order

Please note that the Mackinaw Bridge plates are not yet available for ordering. As CVR continues to prepare for the new 1.7 CVR release you may have noticed that the Mackinaw plates are listed as part of your inventory options. However, these plate are still not available for ordering or shipping. Any orders placed will be cancelled. Excessive orders can cause a delay in the new release being deployed.

CVR will notify dealers when the plates are available for ordering. In the meantime, please do not place any orders for this inventory. If you have questions you may contact your CVR representative.

MADA Annual Meeting ­ December 3, beginning at 11 a.m.

Today is the last day to register for the MADA Annual Meeting. We have a very limited number of seats remaining for MADA dealers and general managers. Please call MADA at (800) 292­1923 or e­ mail [email protected] if you would like to register. (Pre­registration is required.) As a reminder, speakers include:

Glenn Mercer is the industry consultant who managed the NADA study analyzing facility image programs and their ROI.

Lansing political correspondent Tim Skubick will discuss what the new slate of legislators and and other legislative changes may mean for businesses.

D/Sgt Kyle McPhee of the Michigan State Police Automotive Task Force will discuss some of the issues he has recently seen as it relates to automotive theft and fraud.

Dave Anderson will give you some tools to get fired up to combat complacency and get to even higher performance levels.

MADA Annual Meeting ­ December 3, 2014 Presentations begin at 11:00 a.m. FireKeepers Casino Hotel 11177 E Michigan Ave in Battle Creek Phone: (877) 352­8777

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Many In House GOP Standing By Their Original Road Plan LGBT Lobbyist: We Have the Votes Sarpolus: 225K Voted For Snyder, Peters October Unemployment Now Lowest in 6 1/2 Years 77% Of TV Spending On Gubernatorial Race Didn't Come From Campaigns

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December 5, 2014 ­ Vol 17, Issue 47

Fast Facts Sponsor In This Issue

NADA asks dealers to contact your U.S. House member re: CFPB reform legislation

Thank you attendees, sponsors and speakers The leading source of credit reporting and compliance solutions for the auto Lansing Regional Chamber Economic Club to host NAIAS discussion industry. State allowable fees for computerized vehicle registration www.700credit.com From Plante & Moran: tangible property regulation compliance

Upcoming events ADM's Capitol Corner NADA asks dealers to contact your U.S. House member re: Jan 14­25 * North American CFPB reform legislation Int'l Auto Show, Detroit (ww.naias.com) NADA­backed legislation to rescind the CFPB's 2013 guidance *Industry Preview: Jan 14­15 *Charity Preview: Jan 16 to indirect auto lenders is gaining momentum. *Public Preview: Jan 17­25 H.R. 5403, sponsored by U.S. Reps. Marlin Stutzman (R­Ind.) Jan 22­15 * NADA/ATD Convention, and Ed Perlmutter (D­Colo.) is now co­sponsored by 55 San Francisco (NADA / ATD) *MI Presidents' Reception, Jan. 24 Democrats and 92 Republicans. (From Michigan: Reps. Benishek, Huizenga, Kildee, Peters, and Walberg.) The legislation would both rescind the CFPB's guidance and ensure Quick Links transparency and an informed process in auto lending regulations moving forward. MADA home page NADA urges its members to contact their House member ADA endorsed providers and request his/her co­sponsorship of H.R. 5403. Democrats remain the primary target of NADA's grassroots efforts. For Ongoing educational programs more information, visit www.nada.org/cfpb, contact us at PDF of Fast Facts (fax version) [email protected] or call (202) 547­5500.

Thank you attendees, sponsors and speakers

We would like to thank those who attended the Annual Meeting on Wednesday. It was a wonderful event with a great turn out and excellent speakers. Our day started with a presentation from Mr. Glenn Mercer who discussed facility upgrades and the dealership of the future. (Please e­mail [email protected] to request a copy of his presentation.)

D/Sgt Kyle McPhee with the Michigan State Police automotive task force and Ms. Terri Miller, director of the Help Eliminate Auto Theft program, updated us about trends in auto theft. (Link here for loss prevention handouts provided at the meeting.) Det/Sgt McPhee is also preparing additional dealership resources, which MADA will pass along to members once available.

Our presentations concluded with keynote speaker, Mr. Dave Anderson. His presentation offered tips to help combat complacency and improve performance levels.

2015 MADA officers During the board meeting portion of the event, MADA president Randy Wise announced the nominating committee's slate of officers for 2015. Mr. Otto Belovich, owner of Cherry Capital Cadillac Subaru will be our new president. First vice president and treasurer will be Mr. Dan Shaheen, owner of Team One Chevrolet Buick GMC Truck in Charlotte. We are also very pleased to have Mr. Bob Shuman join our executive committee as the 2015 second vice president. He is the owner of Shuman Motor Sales in Walled Lake.

We truly appreciate the commitment and participation of our executive committee, as well as all our MADA, ADA and ADM board members. Thank you.

Annual Meeting Sponsors Thank you for your continued support!

The following companies provided financial support to help make the 2014 Annual Meeting possible. We appreciate their continued support of MADA and its members and encourage you to learn more about these companies and the products and services they offer. Please call MADA at (800) 292­1923 if we can be of assistance.

Diamond: Blue Cross Blue Shield of Michigan & Blue Care Network Auto Dealers Accessory Corp.

Platinum: CVR GCSI MADSIF

Silver: American Fidelity Assurance Co. Federated Insurance CAPTRUST Financial Advisors IGS Energy, Inc. Dealers Resources Inc. Merchants Bonding Co. DealerTrack Zurich

Bronze: ADRS/Ralph C. Wilson Agency Fraser Trebilcock Davis & Dunlap, PC Auto/Mate Dealerships Systems Great Lakes Companies AutoTrader.com Loftus & Associates BMO Harris Bank PNC Bank ­ Dealer Finance Group ı Bank of America Merrill Lynch RouteOne LLC CDK Global UHY Advisors MI Flint Auto Auction

Lansing Regional Chamber Economic Club to host NAIAS discussion

The Lansing Regional Chamber Economic Club will host a luncheon meeting this month with DADA executive director, Rod Alberts, and Scott LaRiche, chairman of the 2015 North American International Auto Show. As many dealers know, the NAIAS is one of the world's largest auto shows, bringing in over $350 million to the local economies of Southeast Michigan each year.

Michigan dealers are invited to attend the luncheon and hear from Mr. Alberts and Mr. LaRiche. Meeting details follow.

Thursday, December 18, 2014 11:30 a.m. ­ 1:30 p.m. Kellogg Hotel and Conference Center Tickets: $40/member; $55/nonmember ; Table of 8: $300

http://www.lansingchamber.org/events/event_details.asp?id=491116&group=

State allowable fees for computerized vehicle registration

Dealers have recently asked about the maximum, state allowable fee that may be charged to consumers who choose to take advantage of the convenience of computerized vehicle registration and plating through the dealership. The state maximum fee dealers may charge to consumers is $24, which has been in place since the beginning of the program. This fee has not changed, and as you know, this is a voluntary fee.

Questions have arisen since CVR announced an increase in their operational fee last month. CVR has noted that this was their only increase in the fee since its inception over nine years ago.

Dealers are welcome to contact CVR, MADA or the State of Michigan if they have any questions or concerns with this issue.

From Plante & Moran: tangible property regulation compliance

On Sept. 13, the IRS released final regulations on the proper tax treatment of expenditures related to tangible property. The final regulations will apply to tax years beginning on or after Jan. 1, 2014. They affect business owners in almost all industries, particularly those in manufacturing or with substantial real estate portfolios. The IRS will be looking for these new rules to be addressed and properly communicated to the IRS with the filing of the 2014 tax return.

In addition to consulting with your tax professionals, dealers may wish to review the Plante & Moran alert regarding the tangible property regulations, which provides an overview of the changes. A brief video overview is also available here: www.plantemoran.com/services/Tax/tangible­ property/Pages/Videos.aspx.

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Elliott­Larsen Expansion Declared Dead for 2013­2014 Session Prevailing Wage Backers Watching New House GOP Bill Lower Interest Rate Being Pitched For Delinquent Property Taxes Bill That Says University Athletes Can't Unionize Advances 'Main Street Fairness' Bills Move From Senate Committee Insiders Not Bullish On Elliott Larsen Expansion Passing This Session

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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December 12, 2014 ­ Vol 17, Issue 48

Fast Facts Sponsor In This Issue

Sales tax trade­in credit increases to $2,500, effective January 1, 2015

NADA Convention update: additional 100 hotels rooms now available

The leading source of credit reporting Reminders: more new requirements going into effect January 1, 2015 and compliance solutions for the auto industry. NADA webinar: The needs of NextGen buyers: what makes them click

www.700credit.com ADM's Capitol Corner Upcoming events Sales tax trade­in credit increases to $2,500, effective January 1, 2015

Jan 14­25 * North American As you know, the sales tax trade­in credit for vehicle purchases Int'l Auto Show, Detroit will increase to a maximum of $2,500, effective January 1, (ww.naias.com) 2015. MADA, the State of Michigan, and DMS providers have *Industry Preview: Jan 14­15 been working together help ensure a smooth transition for this *Charity Preview: Jan 16 *Public Preview: Jan 17­25 change.

Jan 22­15 * NADA/ATD Convention, Please note that the delivery date determines which sales tax San Francisco (NADA / ATD) trade­in credit amount to apply (NOT purchase date). The *MI Presidents' Reception, Jan. 24 new RD­108T will include a box for entering the delivery date. The form and calculations are based on that delivery date. Quick Links The Michigan Vehicle Code [MCL 257.254(4)(a)(b)] states in substantial part, "A retail vehicle sale is void unless both of the MADA home page following conditions are met: The sale is evidenced by a written ADA endorsed providers memorandum that contains the agreement of the parties and is signed by the buyer and the seller and actual delivery of the Ongoing educational programs vehicle is made to the buyer." PDF of Fast Facts(fax version) As an example, if a vehicle is purchased on December 30, 2014 and delivered on January 2, 2015 the sales tax trade­in credit amount is not to exceed $2,500.

The state is currently finalizing forms and FAQ handouts related to the 2015 change. MADA will forward this information to dealers once available. If you have questions please call MADA at (800) 292­1923.

NADA Convention update: additional 100 hotel rooms now available

If you're planning to attend the NADA Convention & Expo in San Francisco next January and still need to register and book a hotel room, about 100 additional rooms are now available at various hotels in the city. These remaining rooms will be booked quickly, so attendees are urged to complete their registration and housing process at www.nadaconvention.org as soon as possible.

If you've already registered to attend the NADA convention but still need a hotel room, call Experient's customer service department at (800) 974­3084 to book a room. Advance online registration, which includes a $75 discount from the onsite rate, ends January 15.

Reminders: more new requirements going into effect January 1, 2015

State of Michigan log required for 15­day temporary registrations Dealers are reminded that, beginning January 1, 2015, the State of Michigan will require dealers to maintain an inventory log of every 15­day temporary registration (BFS­4) issued. This new requirement will help ensure dealers properly maintain records of the temporary registrations purchased from the Secretary of State and issued to buyers.

An example Temporary Registration Log is available in the Dealer Manual at the end of Chapter 2. (See: http://www.michigan.gov/documents/sos/Dealer_Manual_Chapter_2_186041_7.pdf) Please note that the log provided by the state is only an example. Dealers may create their own form, as long as it conforms to the requirements listed under section 2­5.2 of the Dealer Manual.

If you have questions about the new requirement please call MADA at (800) 292­1923.

OSHA recordkeeping requirements As detailed in a NADA/ATD FAQ sheet and a DADA/MADA advisory from September, a recent OSHA rule removes a long­standing OSHA recordkeeping exemption for light­duty dealers, effective January 1, 2015. The rule also mandates new serious injury reporting requirements for all dealers. (See NADA handout at:http://images.magnetmail.net/images/clients/NADA/attach/InjuryIllnessRecordkeeping_QA.pdf.)

OSHA has also provided an online tool to train employees to complete the newly required forms. Dealers are strongly encouraged to access OSHA's work­related injury/illness recordkeeping and reporting website for forms, instructions, tutorials, and handbooks designed to aid compliance. (See:https://www.osha.gov/recordkeeping/tutorial.html.)

NADA webinar: The needs of NextGen buyers: what makes them click

December 17, 2014 at 1:00 p.m. ET

This webinar, presented by Mike Platts with Carfax, will delve into the world of millennial shoppers and what drives their online buying habits. Learn how to adjust your online and in showroom approach to better accommodate the needs of the new generation of used­car shoppers. Register for this webinar and discover how simple changes in marketing practices can pay huge dividends to your bottom line.

Get more information and register here: http://marketing.nada.org/acton/fs/blocks/showLandingPage/a/4712/p/p­003e/t/page/fm/8

ADM's Capitol Corner

Please click here to read Capitol Corner, your legislative news brief provided by the Auto Dealers of Michigan, LLC.

Headlines:

Detroit Declared Done With Bankruptcy 'Long Way To Go' On Roads As House D's Play Some Hardball Uber Bill Stalls On Drive Through House Olumba Going Out In Blaze Of Metaphors, Attacks Term Limit Resolution Introduced In Senate Having trouble viewing this email? Click here

December 19, 2014 ­ Vol 17, Issue 49

Fast Facts Sponsor In This Issue

Holiday closures

FTC takes further action against two dealership chains

The leading source of credit reporting U.S. Rep Peters recognized for his work on behalf of dealers and compliance solutions for the auto industry. Michigan Dealer Manual: updates to chapters 5 and 9

www.700credit.com Holiday closures

Upcoming events Secretary of State Ruth Johnson reminds residents that all branch offices and the Office of the Great Seal will be closed in observance of the Christmas and New Year's holidays. The Jan 14­25 * North American Int'l Auto Show, Detroit closures are: (ww.naias.com) *Industry Preview: Jan 14­15 Wednesday, Dec. 24, and Thursday, Dec. 25, for *Charity Preview: Jan 16 Christmas *Public Preview: Jan 17­25 Wednesday, Dec. 31, and Thursday, Jan. 1, for New Jan 22­15 * NADA/ATD Convention, Year's San Francisco (NADA / ATD) *MI Presidents' Reception, Jan. 24 The MADA office will be closed Dec. 24, Dec. 25 and Jan. 1. Quick Links There will be no Fast Facts next week. MADA would like to wish all our members a joyous holiday MADA home page and very prosperous new year!

ADA endorsed providers

Ongoing educational programs

PDF of Fast Facts (fax version)

FTC takes further action against two dealership chains

The FTC has announced additional action against two auto dealer chains for deceptively advertising the cost of buying or leasing a car. These actions follow consent orders the FTC entered into with the same dealer chains in 2012 to resolve allegations that they engaged in deceptive advertising related to negative equity and failed to satisfy the disclosure requirements that apply to credit and/or lease ads containing "trigger terms."

These cases represent the fourth set of advertising enforcement actions brought by the FTC against auto dealers since 2012.

The FTC continues to monitor dealership advertising for misrepresented or deceptive advertisements ­ this includes all forms of dealership advertising, including print, radio, TV, YouTube videos, dealer websites, etc.

MADA reminds dealers to review their advertising practices to ensure FTC compliance. This may mean having all ads and promotions reviewed according to BBB guidelines, Regulations Z and M, or by an attorney who specializes in advertising. As a reminder, dealers are ultimately responsible for their own advertisements. Don't automatically assume the material from manufacturers or ad agencies is compliant. And just because the competition advertises in a particular manner doesn't mean it follows guidelines set by the FTC.

If you have questions please call MADA at (800) 292­1923.

U.S. Rep Peters recognized for his work on behalf of dealers

The staff at Serra Chevrolet in Southfield invited U.S. Rep. Gary Peters to visit the dealership this week. Dealer/Operator Greg Brown thanked Rep. Peters for his work on H.R. 724, legislation that eliminated a redundant and outdated provision of the Clean Air Act requiring auto dealers to provide consumers with a certificate confirming a vehicle's compliance with the law even though every new model meets that standard. Rep. Peters also thanked DADA and MADA for their participation and assistance in accomplishing this change.

We appreciate the work Rep. Peters has done for dealers and look forward to working with him in 2015 in his new position as U.S. Senator.

Michigan Dealer Manual: updates to chapters 5 and 9

The Department of State recently updated chapters five and nine of the Michigan Dealer Manual. The updates deal with distressed vehicles and foreign salvage dealers. The state has distributed a change announcement providing an overview of the most significant changes. Dealers are encouraged to review the updates for information that is pertinent to your business operations.

5­7.1 Recertification Inspection. Before a salvage­titled vehicle may be registered for road use, it must be inspected by a certified salvage vehicle inspector, who is a specially trained police officer. This section has been amended to reflect updates to the website accessible to dealers with links providing names, and telephone numbers of certified salvage vehicle inspectors in their region.

5­12.1 Proof of Ownership and Record Keeping Requirements. Dealers must have a properly assigned title, a salvage title, a scrap title, or other properly assigned ownership document for every vehicle in inventory. This section has been amended to identify pertinent ownership forms germane to distressed vehicles.

5­12.2 Scrap Processor Exception. A Vehicle Scrap Metal Processor (Class F) is not required to obtain a title for each vehicle purchased from another licensed dealer. This section has been revised to reflect which dealership classification uses a TR­9 Scrap Vehicle Inventory form to convey ownership to a scrap metal processor.

5­12.3 Police Book Requirements. When dealers acquire whole vehicles to be dismantled, the vehicles are logged into the Police Book. As the individual major component parts removed, they are logged into the Major Component Parts Record (SOS­426). The Major Component Parts Record must be maintained in or attached to the Police Book. Class F Vehicle Scrap Metal Processors are required to make Police Book entries only for vehicles purchased not acquired on TR­9 forms.

9­4.2 Major Component Parts Record. Late model major component parts purchased in Michigan, brought to Michigan for resale, or removed from vehicles acquired in Michigan must be entered in a Major Component Parts Record SOS­426. This section has been enhanced to provide more information regarding major component parts and how records are to be maintained.

For additional information:

2014 Michigan Dealer Manual Change Announcement Dealer Manual by chapter: http://www.michigan.gov/sos/0,4670,7­127­49534_50300­74113­­ ,00.html.

Sales tax trade­in credit: 2015 forms now available

The State of Michigan has finalized the RD­108T and FAQ documents relating to the trade­in sales tax credit change for 2015. These files are posted within the Publications and Forms section of the SOS website at www.michigan.gov/sos.

December 2014 announcement from SOS FAQ handout RD­108T automatic calculating RD­108T handwritten

We again remind dealers that the delivery date determines which sales tax trade­in credit amount to apply (NOT purchase date). The state looked into this issue and, in following Michigan law, confirmed that delivery date must be used as the determining factor for the credit amount.

We have heard that some DMS providers are making updates to their systems to comply with the delivery date requirement. Dealers may want to discuss this with their DMS providers to ensure they are prepared for the January 1st change.

If you have questions about the attached files or this topic in general, please contact [email protected] or call MADA at (800) 292­1923.

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

© 2014, Michigan Automobile Dealers Association. All rights reserved.

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