Maple Grove Transit Overview

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2020 Overview The City of Maple Grove established Maple Grove Transit (MGT) in June 1990 currently offering the the EXPRESS and MY RIDE service. The City’s Transit Administrator conducts operations oversight, transit planning, facility management, administration, customer service, and marketing. MGT has a Transit Commission to provide user input into the operation and planning of the system. The EXPRESS service offers 107 commuter trips to and from Minneapolis utilizing the following five routes: 780, 781, 782, 783, 785 and 789. The map and schedule brochure provides all the details you need to know about riding these buses. Three round trips of reverse commute will be offered effective March 2020. The EXPRESS service utilizes five park-and-rides lots. The Maple Grove Transit Station on the Route 781 has a three-level 926-stall parking ramp and an indoor, climate-controlled waiting area. Parkway Station on the Route 785 has an 800-stall parking ramp with an indoor station. The EXPRESS bus fleet consists of eleven 66-passenger articulated buses, twenty 45-passenger coach buses, eight 38- passenger standard transit buses and one 25-passenger shuttle bus. All buses have free Wi Fi service. Maple Grove follows the regional fixed route fare structure. Peak express bus trips are $3.25. Maple Grove accepts all Metro Passes, GoTo Card, and U Passes, which are available online or at the Maple Grove Cub Foods. Mobile fares are available through the Metro Transit app. The MY RIDE service is an advance reservation, shared-ride, curb-to-curb service available to the general public weekdays from 6 AM to 6 PM and Saturday 7 AM to 4 PM. The service area is within the City of Maple Grove boundaries, plus service to City of Osseo, Hennepin Technical College, North Hennepin Community College and Starlight Transit Station. The cash fare is $3.00 per one way ride or $2.00 when using the 10-ride ticket or mobile pass. There are eight small vehicles used in this service. Mobile apps are available to book, manage, and pay for rides. Maple Grove Transit averages between 3,400 riders per day. Riders cite the following reasons why they use Maple Grove Transit: frequent and convenient service, faster commute than driving, hassle free commute, economical, environmentally friendly, Guaranteed Ride Home program, and great customer service. Route 781 and 785 are one of the most productive and efficient express route in the region with more than 50 riders per service hour. Its farebox recovery rates exceed 60 percent where the regional goal is 30 percent. 2020 Budget Figures and Key Statistics Expenses $5.73 M Fare Revenue $2.17 M Other Revenue $0.08 M MVST Funds $3.48 M Ridership – annual 850,000 Service Hours – annual 38,175 Service Miles – annual 850,000 Fleet Size 49 Express Routes / Trips 6 / 107 Park and Ride Lots 5 Historical Ridership 1990 – 2019 16.4 Million Contact Us - Transit Administrator: [email protected] or 763-494-6005 EXPRESS BUS SERVICE MY RIDE LOCAL SERVICE .

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2019 Annual Regional Park-And-Ride System
2019 ANNUAL REGIONAL PARK & RIDE SYSTEM REPORT JANUARY 2020 Prepared for: Metropolitan Council Metro Transit Minnesota Valley Transit Authority SouthWest Transit Maple Grove Transit Plymouth Metrolink Northstar Link Minnesota Department of Transportation Prepared by: Ari Del Rosario Metro Transit Engineering and Facilities, Planning and Urban Design Table of Contents Overview ......................................................................................................................................................3 Capacity Changes........................................................................................................................................6 System Capacity and Usage by Travel Corridor .........................................................................................7 Planned Capacity Expansion .......................................................................................................................8 About the System Survey ............................................................................................................................9 Appendix A: Facility Utilization Data .......................................................................................................10 Park & Ride System Data .....................................................................................................................10 Park & Pool System Data .....................................................................................................................14 Bike & Ride
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Maple Grove Transit 2016 “Expressbusservice”
Maple Grove Transit 2016 “Express Bus Service” Customer Survey Report of Results December 2016 Prepared by: 2955 Valmont Road • Suite 300 • Boulder, Colorado 80301 • t: 303-444-7863 • www.n-r-c.com Maple Grove Transit “Express Bus Service” Customer Survey December 2016 Table of Contents Executive Summary ................................................................................................................... 1 Survey Background ...................................................................................................................4 Survey Results ...........................................................................................................................4 Appendix A: Verbatim Responses to Open-ended Survey Questions .................................... 34 Appendix B: Select Results Compared by Respondent Race/Ethnicity .................................. 92 Appendix C: Copy of Survey Questionnaire .......................................................................... 107 National Research Center, Inc. Report of Results Prepared by Maple Grove Transit “Express Bus Service” Customer Survey December 2016 List of Tables Table 1: Question 1................................................................................................................................................ 4 Table 2: Question 2 ............................................................................................................................................... 4 Table 3: Question 3 Compared by Question 1 ....................................................................................................
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Transit Operations Plans Report
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State Fair Express Service Regular Bus Routes
STATE FAIR EXPRESS SERVICE Fast, easy service from a free parking lot near you State Fair Express buses operate from 17 Twin Cities locations. For automated State Fair transit information, call 612-341-4287. Every Day Aug. 26–Sept. 6 Weekends and Labor Day Only ROUND-TRIP $ Children age four and under ride free. 5 CASH ONLY—Please have exact change. Service Every 15 Minutes Service Every Half Hour Buy in advance and save! 1 Northtown Mall – Blaine 11 Maple Grove Transit Station – I-94 & University Ave. & Hwy. 10 Hemlock Lane See other side for details. 2 Brookdale Square – Brooklyn Center NEW! 5900 Shingle Creek Pkwy., NE corner of Additional Express Service BUSES OPERATE Shingle Creek Pkwy. & Bass Lake Rd. 8 A.M. – MIDNIGHT DAILY 3 I-394 & Co. Rd. 73 Park & Ride – Minnetonka SouthWest Transit • Express buses serve fair gate #20 (on the south SW corner of I-394 & Co. Rd. 73 952-949-2287, swtransit.org side of Como Ave. across from the Warner Coliseum) (Hours of service vary) 4 Dunwoody College of Technology – Minneapolis • Bus departure times are approximate. I-394 & Dunwoody Blvd. 12 Wooddale Church. Weekdays only 6630 Shady Oak Rd., Eden Prairie • All express service is wheelchair accessible. 5 Southdale Shopping Center – Edina SE corner of lot near 69th & York Ave. 13 SouthWest Station. Weekends and Labor Day 13500 Technology Dr., Eden Prairie 35W 6 Bloomington – 82nd St. & 24th Ave. So. 94 1 14 SouthWest Village. Weekends and Labor Day 11 35E Across from Mall of America East parking ramp Hwy. 212 & Hwy. 101, Chanhassen 694 2 Service Every Half Hour Minnesota Valley Transit Authority 952-882-7500, mvta.com 494 10 7 Oakdale Center Park & Ride – Oakdale West of I-694 on 10th St.
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Transit Commission Regular Meeting Agenda (PDF)
MAPLE GROVE TRANSIT COMMISSION 6:30 P.M October 26, 2020 Virtual Meeting https://logis.webex.com/logis/j.php?MTID=m76aeb63f9172ce355bf15a399d936272 A. Call to Order by Chair B. Approval of Minutes: January 28, 2020 C. Ridership and Service Update D. Budget Update E. Potential Changes to Bus Service and Facilities F. Blue Line LRT Extension Update G. Governor’s Blue-Ribbon Panel on Regional Transit Service Delivery H. MNDOT I-94 BRT Project I. Next Meeting / Adjourn A. Call to Order • Teri Anderson will call the meeting to order at 6:30 PM. B. Approval of Minutes: January 28, 2020 • See Exhibit A for the minutes of the January 28, 2020 meeting for consideration of approval. C. Ridership and Service Update • EXPRESS Bus Service - When COVID hit this past spring, Express bus ridership went from 3300 daily rides down to 120. As a result, service was drastically reduced from 57 round trips per day to 12. Routes 780, 782, 783, and 785 have all be suspended. The remaining service is all on the Route 781 to and from the Maple Grove Transit Station. Ridership is now slowly increasing with 175 daily riders. As of September 14, we increased service to 24 round trips. Riders must wear a facemask and COVID driver barriers have been installed on the express bus fleet. • MY RIDE Service - The MY RIDE (dial-a-ride) service is operating at about 75 percent of contracted service levels. Demand continues to increase with some days attaining 70 to 80 total rides. Grocery and food shelf trips remain an option and are occasional being utilized by residents.
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Download 2019 Facts (PDF)
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Mn State Fair Bus Schedule Maple Grove Bonus
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2020 Annual Regional Park-And-Ride System
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494 North SW Prime Service Project Summary
494 North SW Prime Service Project Summary This I-494 North SW Prime service expansion project is requesting funds for an additional 15 SW Prime vehicles and operating dollars to implement a new SW Prime microtransit service along the I-494 corridor between Eden Prairie and Maple Grove. The service that will be a hybrid of the current SW Prime service that will allow riders both departing or entering SouthWest Transit's service area to be able to book rides to and from on demand zones where rides are provided as needed without reservations, and scheduled zones where riders select the time frame in advance they want to be picked up for their rides. SouthWest Transit will seek to partner with other transit agencies along the corridor (Maple Grove Transit, Metro Transit, and Plymouth Metrolink) so that the service may be utilized by as many riders as possible. Highlights of the proposed service: • The service is an expansion of the highly successful SW Prime microtransit service which offers on demand rides to and from anywhere within the city limits of Eden Prairie, Chanhassen, Chaska, Carver, and Victoria. • The service is proposing 10 electric passenger vehicles and 5 medium duty lift-equipped transit vehicles (electric if available). • The service plan calls for 13 vehicles to operate the service. • Service would mirror SW Prime service hours (Monday-Friday, 6am – 6:30pm). • The service as proposed will only service rides that originate or terminate within the proposed Eden Prairie zone of the service (The Golden Triangle and Town Center Areas of Eden Prairie), but eventually the service could be opened up to allow interzone rides across all proposed service areas.
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Federal Transit Administration Compliance Review Maple Grove Transit, 2019 Program Evaluation and Audit
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