r.ffmBol* Relationship beyond banking ... CORRIGENDUM ZONE DHANBAD ZONE CATEGORY IT Comprehensive Onsite Annual Maintenance Contract for Maintenance of Computer Hardware & peripherals installed in various ITEM branches / offices / departments of BOI Dhanbad Zone spread across seven districts of Jharkhand State i.e. Dhanbad, Godda, Jamtara, Deoghar, Dumka, pakur & Sahebganj. DHN : lT: A(J : 20L9-20:047 TENDER REFERENCE NO. TENDER START DATE oTloslzots IAST DATE & TIME FOR RECEIPT OF TENDER OLILO/a0L9 up to 5:OO pm Clause Sr. Page Clause No in No. No. Name RFP Text Query BOI Response RFP Annual The bidder should have an turnover annual turnover of 05 crores or Eligibility criteria to 1 3 above from services / 1.3 be raised As per Criteria maintenance of computer RFP from 5 hardware and peripherals for the crores last three fina ncial years to 10 crores The vendor Labor law The bidder should be complying should ensure compliance Eligibility with all the 2 3 applicable labor laws compliance to 1.11 is Criteria and other relevant laws related allthe mandatory to operations of the bidder. obligations or not arising under lT Department, BOt Zonal Office: Dhanbad Zone, S.R Mansion, Shastri Nagar, Dhanbad - 826001 Tel.: 0325 2303040, 2305545, - 2303115, Fax: 2302522, e-mail: d ha n bad.it@ ba nkofind ia.co.in Page 1 of 6 r"ffmBq* ReLationship beyond banking ... the contract labor act 1970, minim u m wages act as per J harkhand Government, workmen co mpensation act 1923 and other laws prevailing in the countrV The eligible bidder shou ld Service have service centre centres criteria to compulsorily be relaxed anywhere in The eligible bidder should have and lndia and service centres compulsorily in perma ne nt Eligibility permanent 3 3 1.2 Dhanbad and Deoghar. Proof of office Criteria office in service centres must be attached establishme Jharkhand with tech n ical bid. nts to be State. Proof of considered service centres in offices must Jharkhand / be attached slate with tech n ical bid. Decla ration Service centre to be given can be by the firm anywhere in for opening lndia but f ully The eligible bidder should have of service functional service centres compulsorily in Eligibility centre after before tender 4 3 L,2 Dhanbad and Deoghar. Proof of Criteria allotment of start date. service centres must be attached tender and Proof of with technica I bid. before service centres placement must be of work attached with order. technical bid. lr Department, Bor zonal office: Dhanbad zone, s.R Mansion, shastri NaBar, Dhanbad - 826001 Tel.: 0326 2303040, - 2305545, 2303116, Fax:2302522, e-mail: dha n bad.it@ ba nkofind ia,co. in Page 2 of 6 r,*mBq* Relationship beyond banking ... Penalty will be levied @ Rs 5OO/_ per day for non - availability of both field engineer and stationed engineer so replacement of engineer to be provided in case engineer is absent for any rea50n. Other Penalty limit 5 4.8 & Penalty Terms & capping to 5 & & ca pping would Condition be 8 4.28 resolution be 100% of s lf of calls is not mentioned AMC provided even after 24 hours clearly value. from the time of call logging, the penalty would be levied @ Rs 100 per day per pending call for next 48 hours and @ Rs 300 per day beyond 72 hours from the date of breakdown call. Minimum The service engineers / stationed qualification engineers should have minimum of Minimum qualification Other of having passed manpower qualification Terms & higher secondary ( tr,n, to be raised has been 6 6 4.9 Condition examination of any board and from 10+2 raised from have s a certificate of having to diploma/ 10+2 to successfully completed a course degree for diploma / in hardware and networking providing degree from a reputed institute. better service The service engineers / stationed engineers should have minimum qualification "Engineer" "Engineer" Other of having passed word to be word to be Terms & higher secondary (12,h) 7 35 4.9 replaced by replaced by Condition examination of any board and have "Manpower "Manpower" s a certificate of having " for better in successfully completed a course whole clarity in hardware and networking document. from a reputed institute. lT Department, BOI Zonal Office: Dhanbad Zone, S.R Mansion, Shastri Nagar, Dhanbad _ g26001 Tel.: 0326 2303040, - 2305545, 2303116, Fax:2302522, e_mait: dha [email protected] Page 3 of 5 ntrffiBo|* ReLationship beyond banking ... Changes in qua ntity may happen because of hardware that are cu rrently covered in warranty but The quantity mentioned above is will be out Clarification of estimated and not actual warranty regarding +- Annexure quantity. Quantity may vary (t) between 30-40% the A 3O% - 4Oo/o. AMC Payment will be AMC period. hardware made on agreed item-wise per Also if piece variation basis. hardware is not covered by vendor in AMC at the start of AMC period or hardware is deleted by ba nk du ring AMC Comprehensive onsite annual maintenance contract tor maintenance of computer hardware & peripherals insta lled in various branches / offices / Branch List Bra nch list has departments of BOI Dhanbad to be been attached Zone spread across seven provided as Annexure 1 districts of Jharkhand State i.e. Dhanbad, Godda, Jamtara, Deoghar, Dumka, Pakur & Devanand Gupta Deputy Zonal Manager lr Department, Bor Zonar office: Dhanbad zone, s.R Mansion, shastri Nagar, Dhanbad - g26001 rTel.: 0325 - 2303040, 2305545, 2303116, Fax'.2302522, e-mait: dha nbad.it@ bankofindia,co. in Page 4 of 6 ::,ffmBOt* ReLationship beyond banking ... Annexure 1 LIST OF BRANCHES / OFFICES 5r.No. District Branch Name 5r,No. District Branch Name 1 BAIDHYANATH DHAM Deoghar 35 Dhanbad JHARIA DEOGHAR 2 Deoghar 36 Dhanbad K-K. POLYTECHNIC JASIDIH 3 Deoghar Dhanbad KANDRA KUNDA 4 Deoghar 38 Dhanbad KANDRA IND ESTATE LAKHORIA 5 Deoghar 39 Dhanbad KAPURIA MADH UPUR 5 Deoghar 40 Dhanbad KATRAS BAZAR PALAJORI 7 Deoqhar 47 Dhanbad KATRASGARH AMAGHATA 8 Dhanbad 42 Dhanbad KELIASOLE BABUDIH 9 Dhanbad 43 Dhanbad KESSURG,ARH BAGHMARA 10 Dhanbad 44 Dhanbad KIRKEND BAGULA 11 Dhanbad 45 Dhanbad KOLA KUSUMA BALIAPUR t2 Dhanbad 46 Dhanbad KOYLA NAGAR BARBINDIA 13 Dhanbad 47 Dhanbad LAIKDIH BARWA ADDA 14 Dhanbad 48 Dhanbad LODNA BELGARIA 15 Dhanbad 49 Dhanbad MAITHAN BERA 76 Dhanbad 50 Dhanbad MANAITAND BHAGA 77 Dhanbad 51 Dhanbad MANIADIH 10 BHAGA BANDH Dhanbad 52 Dhanbad MOHUDA BHATDEE 19 Dhanbad 53 Dhanbad MOKO BHULAN BARAREE 20 Dhanbad 54 Dhanbad MUGMA BHULI 2t Dhanbad 55 Dhanbad Nela/i S C B CHIRKUNDA 22 Dhanbad 56 Dhanbad N/RS/ COMBINED 23 Dhanbad BUILDING 51 Dhanbad PANCHET DAMODERPUR Dhanbad 58 Dhanbad PARK MARKET DHAIYA 25 Dhanbad 59 Dhanbad PUTKI DHANBAD 26 Dhanbad 60 Dhanbad RAJGANJ DHANBAD SB 27 Dhanbad 61 Dhanbad SANGRAMDIH ENA 28 Dhanbad 62 Dhanbad SARAIDHELA GODHUR 29 Dhanbad 63 Dhanbad SHAKTI MANOIR GOMOH 30 Dhanbad 64 Dhanbad S/NDR/ 31 HIRAPUR SME Dhanbad 65 Dhanbad TELMOCHO INDIAN SCH OF TETULMARI 32 Dhanbad MINES 66 Dhanbad JAMADOBA 33 Dhanbad 67 Dhanbad r/SRA JEENAGORA 34 Dhanbad 68 Dhanbad TOPCHANCHI lT Department, BOI Zonal Office: Dhanbad Zone, S.R Mansion, Shastri Nagar, Dhanbad _ 826001 0326 2303040, 2305545, ,Tel.: - 2303116, Fax:2302522, e_mail: [email protected] Page 5 of 6 ntrffiEor* Relationship bet'ond hanking ... Sr.No, District Branch Name Sr.No. District Branch Name Dhanbad ZO 69 Dhanbad 84 Jamtara KARMATAND LDM Offlce 70 Dhanbad 85 Jamtara KUNDAHIT AMO - Dhanbad East 71- Dhanbad 86 Jamtara MIHIJAM AMO - Santhal 72 Dhanbad Pargana 87 Jamtara NALA DUMKA 73 Dumka 88 Jamtara NARAYANPUR HANSDIHA 7q Dumka 89 Pakur AMRAPARA JARMUNDI 75 Dumka 90 Pakur BIRKITI MAHARO 76 Dumka 91 Pakur KARIODIH DRUPAD 77 Godda 92 Pakur PAKUR GODDA 78 Godda 93 Pakur SONARPARA MAHAGAMA 79 Godda 94 Sahebganj BARHARWA MQTIA DUMARIA 80 Godda 95 Sahebganj GANGAPARASAD PATHARGAMA 81 Godda 96 Sahebganj RADHANAGAR RAJ FATEHPUR 82 Jamtara 97 Sahebganj SAHEBGANJ JAMTARA 83 Jamtara 98 Sahebganj TALJHARI lT Department, BOI ZonalOffice: Dhanbad Zone, 5.R Mansion, Shastri Nagar, Dhanbad - 826001 Tel.: 0325 - 2303040, 2305545, 2303116, Fax. 2302522, e-mail: dhanbad,[email protected],in 6ffi Page 6 of 5 swJ\?cE 3i6/.