ST. JUDE CHILDREN’S RESEARCH HOSPITAL
WELCOME PACKET Memphis, TN GENERAL INFORMATION CAMPUS INFORMATION
CAMPUS MAP Each building is represented by a letter. This is how you will see meeting locations on your agenda (IA-1010). Letters represent the building, first number represents the floor.
ZZ ZX
10 1 6 7 ZY
MA 9
8
5 2
3
4
Entrance Gates A Danny Thomas/ALSAC Pavilion K 595 Building S Barry Building B Patient Care Center L 567 Danny Thomas Place T Tri Delta Place Patient Only Parking C Richard C. Shadyac ALSAC Tower M Future Research Building U ALSAC Gift Shop D Danny Thomas Research Center MA Future ARC V St. Jude GMP Facility Marlo Thomas Center E Donald P. Pinkel, MD, Research Tower N 305 Building W 448 North Second F Central Energy Plant O Tamer-Rashid Building East X 160 Shadyac Avenue Kay Kafe G AutoZone Garage 1 OA Tamer-Rashid Building West Y Garage 3 H Incinerator/Hazardous Waste OE Domino’s Event Center Z Data Center Mail Services Center I Chili’s Care Center P AutoZone Garage 2 ZX North Galloway IA Kay Research & Care Center Q Kmart St. Jude Life Center ZY South Galloway Docks J 545 Danny Thomas Place R Longinotti Building ZZ 655 Warehouse
ALSAC GIFT SHOP If you would like to purchase St. Jude souvenirs, you can find them in the gift shop.
SECURITY BADGES Wear your badges at all times. This is for security, for our patients and our employees.
PHOTOGRAPHS In order to respect their privacy, St. Jude Children’s Research Hospital prohibits employees, visitors and guests from taking photographs of or with patients and or families.
WELCOME PACKET IMPORTANT THINGS TO REMEMBER
• You are at St. Jude to attend a meeting/conference only.
• DO NOT take photos, videos or any recordings of patients, families, or patient information (and please ask any staff before you take their photo).
• All patient information is confidential (includes information you may hear or see while attending a tour).
• If you have family or friends traveling with you, please know they are not allowed on the St. Jude campus during your visit. Access to St. Jude is for you only.
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPPA) • HIPAA is a federal law designed to protect the privacy, security, and confidentiality of patients/research subjects’ Protected Health Information (PHI). • The rules protect health information in any form: oral, written, or electronic. • Who must follow the rules? - Employees - Students - Volunteers - Visitors - Trainees
HIPA A is a federal law designed to protect the privacy, security, and confidentiality of patients/research subjects’ Protected Health Information (PHI)
WELCOME PACKET CAMPUS INFORMATION
ON-CAMPUS POLICIES STANDARDS OF CONDUCT • Conduct should be in accordance with good professional and ethical standards at all times. • If you violate policy or professional standards, endanger the health or well-being of staff, patients or visitors, interfere with the orderly and efficient operation of the facility, breach confidentiality or engage in any other activity, which St. Jude deems inappropriate and/or illegal, you will be subject to corrective action, up to and including being discharged from St. Jude campus.
DRESS CODE • Neat, clean, appropriate, and professional No heavy • Safe and comfortable shoes perfume, • Nothing too tight or too short • No offensive words or pictures cologne or • No heavy perfume, cologne or fragrance fragance
GENERAL • No smoking on campus (designated outside smoking areas are available) • No eating in lab or clinical areas • No photographs, videos or voice recording of patients, patient information, procedures or patient areas • Do not come to campus if you are sick (refer to the Infection Control Guidelines for Hospital Visitors)
TOURS Our patients can be more vulnerable to infection and visitors who are sick or who have been exposed to contagious illnesses must reschedule their tour.
EMERGENCY WARNINGS • Fire alarm: leave the building by using the correct stairs (not elevator) • Announcements: in Patient Care areas - Dr. Red: fire or fire drill, ask for instructions - Dr. Red Major: leave the building - Dr. Green: all clear - Dr. Child: search for missing child • Severe Weather: be aware of the weather (tornadoes, severe thunderstorms) - Tornadoes: safest place is in the basement or lowest floor of a building, in a room with no windows (e.g. closet or bathroom) - Tornado siren: tested once a week, usually Wednesday afternoons
WELCOME PACKET INFECTION CONTROL GUIDELINES INFECTION CONTROL GUIDELINES
To protect the health and safety of patients, visitors are asked to follow these guidelines: • Visitors must be 16 years of age or older to visit the hospital. • Visitors of all ages may visit the Danny Thomas/ALSAC Pavilion located on the hospital campus if open. All children under the age of 16 must be accompanied by an adult. • Because many patients are vulnerable to infections as a result of treatment, visitors who are sick or who have been exposed to contagious illnesses must postpone and reschedule their visit. Visitors experiencing any of the following signs or symptoms must plan to visit at a later date: • Temperature of 100.4 degrees or greater in the last 48 hours • Vomiting or diarrhea • “Pink eye” • Rash suggestive of chickenpox, shingles, measles or other viral illness • Cold, flu, or respiratory infection (runny nose, congestion, sore throat, or cough) • A draining wound • A rash after recently receiving the chickenpox vaccine or • Have received the oral polio or smallpox vaccine within the previous four weeks
To ensure a memorable experience for visitors, please follow these guidelines: • Visitors must be accompanied by an ALSAC or St. Jude staff DO NOT member with an ID badge at all times. come to • For privacy purposes, no photos or videos are allowed of patients, campus if families, or staff. • Visitors should avoid interacting with patients or their families to you are safeguard health and privacy. sick • St. Jude is a tobacco free campus. Smoking or the use of tobacco (including electronic cigarettes) is prohibited while on campus. • Campus shuttle buses are available for patients, families, and staff only.
WELCOME PACKET MEMPHIS INFORMATION DOWNTOWN MEMPHIS
GETTING AROUND • Public transportation (buses): www.matatransit.com • Taxis • Uber, Lyft • Memphis Hop Bus: www.memphishop.com
THINGS TO DO • NATIONAL CIVIL RIGHTS MUSEUM - http://www.civilrightsmuseum.org/ • BEALE STREET - http://www.bealestreetonline.com/ • ROCK’N’SOUL MUSEUM - http://www.memphisrocknsoul.org/ • SUN STUDIO - http://www.sunstudio.com/ • SOUTH MAIN ART DISTRICT - http://www.gosouthmain.com/ • MEMPHIS FARMERS MARKET - http://memphisfarmersmarket.org/ • THE PEABODY HOTEL - http://www.peabodymemphis.com/ • THE COTTON MUSEUM - https://memphiscottonmuseum.org/ • MALCO POWERHOUSE THEATRE - https://malco.com/cinema_shows_new.php?theatre_pick=121 • BELTZ MUSEUM OF ASIAN + JUDAIC ART - https://belzmuseum.org/ • MEMPHIS RIVER PARKS - https://www.memphisriverparks.org/ • MEMPHIS ZOO - https://www.memphiszoo.org/
RESTAURANTS • The Rendezvous - https://www.hogsfly.com/ • Central BBQ - https://cbqmemphis.com/ • Gus’s Fried Chicken - http://gusfriedchicken.com/ • The Majestic Grille - http://majesticgrille.com/ • Aldo’s Pizza Pies - http://www.aldospizzapies.com/ Fire, medical or other emergency: • Local on Main - http://mainstreet.localgastropub.com/ Call 911 from any • Huey’s - https://hueyburger.com/ phone to reach the • Cafe Keough - https://www.cafekeough.com/ police, fire department, or for • Tamp & Tap - https://www.tampandtap.com/ emergency medical help
SAFETY • Travel in a group if possible • Stay in lighted areas • Have a plan for transportation • Always check the schedule for changes when using public transportation
WELCOME PACKET TROLLEY SERVICE
The trolley system is an inexpensive way to travel along the downtown area. Always check the following website for any construction, route changes, or maintenance updates. http://www.matatransit.com/services/trolleys
Main Street Rail Car Trolleys
The Main Street Line travels along Main Street from A.W. Willis to G.E. Patterson Avenue. Main Street is just two blocks west of the St. Jude and the Uptown Square Apartments. Along this route, you can access restaurants, FedEx Forum, the Orpheum Theater, Gibson Guitar Factory, the Rock’N’Soul Museum, The National Civil Rights Museum, Beale Street, the Memphis Farmer’s Market on Saturday morning, and the South Main Arts District.
Main Street Rail Line Trolley base fare is $1 and trolley passes will be accepted. Trolley operates every 20 minutes, 7 days a week. SERVICE HOURS: Monday-Friday: 6:45 a.m. – 12:15 a.m. (runs every 20 minutes) Saturday: 8:00 a.m.-12:10 a.m. (runs every 20 minutes) Sunday: 10 a.m.-6:10 p.m. (runs every 20 minutes)
WELCOME PACKET TROLLEY SERVICE CONTINUED
Riverfront and Madison Trolley Shuttle Schedule
• The Riverfront Line travels the same route along Main Street, and also makes a loop along Riverside Drive for access to the River, Mud Island River Park, Beale Street Landing, and Tom Lee Park. • The Madison Avenue Line provides limited service to and from the Medical District on Madison Avenue to Main Street.
Riverfront Line - Trolley Bus Route Trolley buses operate along Front Street and Riverside Drive to Bass Pro Shops at the Pyramid. This shuttle operates about every 40 minutes. Trolley base fare is $1 and trolley passes will be accepted. SERVICE HOURS: Monday-Friday: 9:00 a.m.- 9 p.m. Saturday: 8:30 a.m.- 11:30 p.m. Sunday: 10:30 a.m.-6 p.m.
Madison Line - Trolley Bus Route Trolley buses operate along Madison Avenue about every 30 minutes. Trolley base fare is $1 and trolley passes will be accepted.
SERVICE HOURS: Monday-Friday: 6:45 a.m.- 6 p.m. Saturday: 8:15 a.m.- 6:30 p.m. Sunday: NO SERVICE OFFERED
WELCOME PACKET BUS SERVICE
• Visit the website for a full listing of bus routes, fares, and hours of operations: http://www.matatransit.com/
• The William Hudson Transit Center/North End Terminal is only two blocks north of St. Jude, near Main Street and A.W. Willis Avenue. Many of the bus routes pick up there
Use the Trip Planner to find out the best busWELCOME routes to take PACKET for the date and time you wish to depart and return.
• Click on Maps and Schedules to see a full listing of bus routes and times of pickup along a certain route
WELCOME PACKET GRACELAND/SUN STUDIOS/ ROCK ‘N’ SOUL MUSEUM SHUTTLE
Free shuttle service to patrons of Sun Studio. It runs between Sun Studio, The Rock 'n' Soul Museum just off Beale Street with trips to Graceland every other hour.
Shuttle seating is limited, and available for free on a first come, first served basis.
For times and more information, visit: https://www.sunstudio.com/shuttle-schedule
MEMPHIS HOP BUS
The Memphis Hop makes shuttle stops at several Memphis attractions every 1-2 hours. One ticket is valid for one whole day.
Tickets can be purchase online at http://memphishop.com/buy-tickets/.
The attractions include:
National Civil Rights Museum o Elvis Presley’s Graceland o Blues Hall of Fame o Stax Museum of American Soul Music o 1-40 Welcome Center o St. Blues Guitar Workshop/Sun Studio o Hard Rock Café o Memphis Rock ‘n’ Soul Museum o Bass Pro Shop (Formerly Known o AutoZone Park/ The Peabody o Memphis Pyramid) o BB King and Beale Street
WELCOME PACKET Department of Global Pediatric Medicine
262 Danny Thomas Place, Memphis, TN 38105-3678 www.stjude.org/global