Safe Working Procedure Jangro 13/8/04 11:40 AM Page 1

Safe Working Procedure Note

Safe Working Procedure Notes

Jangro Limited James House,Worsley Road, Farnworth, Bolton BL4 9NL 0845 458 5223 © JANGRO Network Safe Working Procedure Jangro 13/8/04 11:40 AM Page 3

Safe Working Procedure Note

Introduction

The Jangro Proficiency Manual includes 39 For more detailed information regarding any Safe Working Procedure Notes that provide cleaning task or problem which my be step-by-step instruction and guidance into encountered when cleaning you may wish to the main duties that cleaning operatives source the Jangro “Training for Results would normally be expected to carry out and Resource Pack”. The pack is aimed at to assist in acquiring the basic skills necessary providing managers and supervisors with a for any section of the Cleaning Industry. comprehensive manual that can be used in conjunction with the video presentation as The information is presented in a manner part of a training course and also doubles up which will allow ease of learning and draws as an employee handbook and resource pack. attention to particular areas of concern, e.g. Health & Safety, with our handy “Safety First The pack also contains a comprehensive Section” together with suggestions for Health and Safety Best Practice Guidance appropriate Personal Protective Equipment Booklet, which provides straightforward, which should be worn for each task.The practical guidance on developing and manual also recommends the most suitable improving safe working practices within your Jangro Product for each task from the current own organisation. Jangro Catalogue. As well as meeting our statutory requirement The contents of the manual if communicated to provide all our customers with Safety Data correctly to cleaning operatives will satisfy Sheets for all products, Jangro has also Health & Safety Requirements for Safe developed generic COSHH Risk Assessments Systems of Work and together with many of for each product which are now also available the other Jangro Health & Safety Resource as part of the Resource Pack. materials will help to create a safer environment.

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Safe Working Procedure Note

Contents

Section Safe Working Procedure Sheet Number I Hard Floors 1 Mop Sweeping 2 Single Solution Mopping 3 Two Solution Mopping 4 Spray Cleaning 5 Machine Buffing 6 Machine Scrubbing & Drying 7 Strip Dry & Re-Apply Emulsion Polish 8 Prepare for & Re-apply a Semi Permanent Seal Using an Abrasive Mesh Disc 9 Bonnet Mopping 10 Scrubbing & Drying Using Battery Powered Scrubber Dryer 11 Scrubbing & Drying Using Electrically Powered Scrubber Dryer 12 Machine Sweeping Using Battery Powered Sweeper 13 Machine Sweeping Using a Petrol/Propane Powered Sweeper 14 Cleaning of Stairs, Landings, Balustrades & Handrails

II 15 Suction Cleaning of Area 16 Hot Water Extraction Carpet Cleaning 17 Dry Foam Shampooing 18 Wet Foam Shampooing 19 Dry Powder or Granules Carpet Cleaning 20 Carpet Skimming

III High Levels & Vertical Surfaces 21 High Level Cleaning 22 Wall Washing 23 Window Cleaning 24 Graffiti Removal 25 Pressure Washing

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Safe Working Procedure Note

Contents continued

Section Safe Working Procedure Sheet Number IV Furniture 26 Dusting, Damp Wiping,Washing, Polish Application 27 Upholstery Shampooing 28 Washroom Cleaning 29 Cleaning Personal Computers

V General 30 Dry Steam Cleaning

VI Waste 31 Disposal of Hypodermic Syringes 32 Dealing with Pest Carcasses 33 Dealing with Body Fluids Spillages 34 Litter Picking

VII Kitchens 35 Chopping Boards & Food Preparation Areas 36 Manual Dishwashing 37 Cleaning of Food Processing Machinery 38 Cleaning of Fryers 39 Cleaning of Dishwashers 40 Cleaning of Fridges, Freezers, Cold Rooms & Refrigerated Storage/Display Units 41 Cleaning of Ovens/Grills

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Safe Working Procedure Note

Safe Working Procedure Notes

Section I Hard Floors

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Safe Working Procedure Note

Activity Mop Sweeping (Dry Floors Only)

Purpose Removal of dirt & grit from the floor in order to minimise wear of the floor polish.

Equipment Checklist Mop sweeper. Dust pan and brush. Vacuum Cleaner and attachments. Warning signs. Residual Circuit Breaker. Plastic refuse sack. Scraper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

Safety First Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting vacuum cleaner plug. Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Physically check the condition of all equipment before and after use, particularly plugs and cables. Check handle is smooth before operation (rough handles may cause splinters). Do not leave mop sweeper unattended at any time (especially lying on floor). Clean all equipment after every use. When cleaning several rooms, remove dust after each room, ensure dust is not transferred form one room to another.

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Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to vacuum cleaner plug and cable. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the vacuum cleaner to the to the power supply. 5. Remove chewing gum or other litter with scraper. 6. Sweep using a continuous stroke (straight or in figures of eight) overlapping at each return stroke. Ensure mop sweeper head remains in contact with the floor at all times and that a leading edge is maintained at all times. Sweep under heavy furniture, move lighter furniture and replace. 7. Use dust pan and brush in all corners. 8. When sweeping large areas, collect dust with pan several times. 9. If mop sweeper retains dirt , clean using vacuum cleaner. 10. Cover all areas systematically ensuring all areas are completed. 11. When completed ensure all soil is collected with dust pan and brush and clean mop sweeper with vacuum cleaner before storing. 12. Remove the plug and circuit breaker from the electricity supply, and recoil the cable. 13. Clean all equipment and check all items for safety. 14. Return all items of equipment to the storage area and store safely and securely.

Care of Equipment Store mop sweeper with head up. To clean mop sweeper head, detach handle, wash and rinse thoroughly and hang.

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Safe Working Procedure Note

Activity Single Solution Mopping

Purpose The removal of soilage, dirt & spillages from the floor leaving a clean safe surface.

Suitable Jangro Products

Perfumed Concentrated Hard Surface Floor Multi Purpose Cleaner Maintainer Cleaner BA001 BD030 BA010-5

Pine Floor Lemon Floor Neutral Floor Gel BD050 Gel BD040 Cleaner BD070

Equipment Checklist A single solution mopping system ie. (Bucket, wringer and mop). . Measuring Apparatus. Abrasive Pad. Scraper. Floor Cloth. Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Physically check the condition of all equipment before and after use. Check handle is smooth before operation (rough handles may cause splinters). Do not leave mopping system unattended at any time (especially lying on floor). Clean all equipment after every use. Use as little water as necessary. Do not use soaps as these can make the floor slippery.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Ventilate the area. 5. Remove chewing gum or other litter with scraper. 6. Prepare cleaning solution following manufacturer’s instructions (product must be added to the water). 7. Apply solution to an area of floor using the mop. 8. Mop the floor using a figure of eight stroke with each pass overlapping. 9. Clean adjacent to skirtings by “cutting in” parallel to skirtings. 10. Use abrasive pad to remove stubborn marks. 11. Ensure bucket is behind line of work. 12. When ringing out mop, stand in front of wringer and press down firmly. 13. Change cleaning solution when dirty. 14. Re-charge mop with clean solution as required. 15. Wipe skirtings with cloth to remove splashes. 16. Leave floor as dry as possible and leave warning signs in place until dry. 17. Clean all equipment and check all items for safety. 18. Return all items of equipment to the storage area and store safely and securely. 19. Return warning signs to store when floor is completely dry.

Care of Equipment Remove mop from handle, wash and allow to air dry. If re-assembled store head up. Wash abrasive pad and allow to air dry. Wash buckets, wipe inside and out and store upside down.

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Safe Working Procedure Note

Activity Two-Solution Mopping

Purpose The removal of soilage, dirt & spillages from the floor to leave a clean, safe surface.

Suitable Jangro Products

Perfumed Concentrated Hard Surface Floor Multi Purpose Cleaner Maintainer Cleaner BA001 BD030 BA010-5

Pine Floor Lemon Floor Neutral Floor Gel BD050 Gel BD040 Cleaner BD070

Equipment Checklist A double mopping system. Cleaning Agent. Measuring Apparatus. Abrasive Pad. Scraper. Floor Cloth. Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Physically check the condition of all equipment before and after use. Check handle is smooth before operation (rough handles may cause splinters). Do not leave mopping system unattended at any time (especially lying on floor). Clean all equipment after every use. Use as little water as necessary. Do not use soaps as these can make the floor slippery.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Ventilate the area. 5. Remove chewing gum or other litter with scraper. 6. In one bucket prepare cleaning solution following manufacturer’s instructions (product must be added to the water). 7. Fill second bucket with clean water for rinsing. 8. Apply cleaning solution to an area of floor using the mop. 9. Mop the floor using a figure of eight stroke with each pass overlapping. 10. Clean adjacent to skirtings by “cutting in” parallel to skirtings. 11. Use abrasive pad to remove stubborn marks. 12. Ensure buckets are behind line of work. 13. Use separate, preferably colour coded, mops for applying cleaning solution and rinse water. 14. When ringing out mop, stand in front of wringer and press down firmly. 15. Remove as much cleaning solution from floor as possible before rinsing. 16. Repeat mopping process using rinse mop and the clean water. 17. Wipe skirtings with cloth to remove splashes. 18. Leave floor as dry as possible and leave warning signs in place until dry. 19. Clean all equipment and check all items for safety. 20. Return all items of equipment to the storage area and store safely and securely. 21. Return warning signs to store when floor is completely dry.

Care of Equipment Remove mop heads from handles, wash and allow to air dry. If re-assembled store head up. Wash abrasive pad and allow to air dry. Wash buckets, wipe inside and out and store upside down.

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Safe Working Procedure Note

Activity Spray Cleaning

Purpose Removal of scuff marks & soilage to improve appearance & durability of the floor polish.

Suitable Jangro Products

Perfumed Floor Polish Neutral Floor Floor & Cleaner Cleaner Maintainer BD100 BD070 BD030

Equipment Checklist High Speed Buffing/Floor Polishing machine. Drive plate and Spray Cleaning pad or Spray Cleaning Brush (or equivalent if multi brush machine). Cleaning Agent. Labelled hand spray or spray fitted to machine. Mop Sweeper and Vacuum Cleaner with Attachments, or Suction Unit and Skirt fitted to Buffing/Polishing machine. Measuring Apparatus. Cloth and Bucket. Warning Signs. Residual Current Device.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Do not leave mop sweeper unattended (especially lying on the floor). Always keep the machine cable behind the machine. Do not allow the cable to become taut at any time. Whenever not in use, always leave the machine handle in the upright position.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. If the scrubber/polishing machine is fitted with a tank, disconnect the water feed prior to buffing. 6. Prepare cleaning solution as per manufacturer’s instructions (always add product to water) and place in the hand or machine spray bottle with correct label attached. 7. Pick up large items of litter by hand and mop sweep floor. 8. Spray a fine mist from about 1 metre above floor over an area of approximately 2m2, taking care not to over spray other areas. 9. Pass the machine over the damp areas and buff until dry and highly polished, using overlapping strokes to ensure an even appearance. 10. Spray clean area adjacent to skirtings by “cutting in” parallel to skirtings.Wipe skirtings using a clean cloth. 11. Position the cable behind the line of work to ensure it is not caught in the machine drive plate or tripped over. 12. Check the pad/brush for damage and cleanliness regularly, turn pad over or change it or clean it as necessary. 13. If required mop sweep the floor after spray cleaning. 14. Clean equipment and check for safety. 15. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Whenever necessary, clean mop sweeper head using vacuum cleaner. Store mop sweeper with head up. Always remove brush or drive plate and pad from under the machine after operation to prevent them becoming distorted. Clean the spray bottle ensuring the nozzle is free from obstruction. Wash bucket, wipe inside and out, store upside down.

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Safe Working Procedure Note

Activity Machine Buffing

Purpose To improve the gloss and appearance of floor finish by removal of scuff marks & increase durability of polish.

Suitable Jangro Products

Floor Polish & Perfumed Neutral Floor Cleaner Floor Cleaner BD100 Maintainer BD070 BD030

Equipment Checklist High Speed Buffing/ Polishing Machine. Polishing, brush or drive plate, if not fixed. Appropriate buffing pad. Mop sweeper. Residual Current Device(RCD).

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Do not leave mop sweeper unattended (especially lying on the floor). Clean all equipment after every use. Use as little water as necessary. Always keep the machine cable behind the machine. Do not allow the cable to become taut at any time. Whenever not in use, always leave the machine handle in the upright position.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Pick up large items of litter by hand and mop sweep floor as necessary. 5. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 6. If the rotary machine is fitted with a tank, disconnect the water feed prior to buffing. 7. Prepare cleaning solution following manufacturer’s instructions (product must be added to the water). 8. Apply solution to an area of floor using the mop. 9. Mop the floor using a figure of eight stroke with each pass overlapping. 10. Leave floor as dry as possible and leave warning signs in place until dry. 11. Buff the floor using overlapping passes in order to ensure evenness in appearance. 12. Buff area adjacent to skirtings by “cutting in” parallel to them. 13. Cover the area systematically to ensure all areas are properly buffed. 14. Position the machine cable behind the line of work to ensure it is not caught in the machine drive plate/brush or tripped over. 15. Check the pad at regular intervals and clean or turn as necessary. 16. When the task is complete, remove the plug and circuit breaker from the electricity supply, and recoil the cable. 17. If required, mop sweep the floor after buffing. 18. Clean all equipment and check all items for safety. 15. Return all items of equipment to the storage area and store safely and securely. Care of Equipment Whenever necessary, clean mop sweeper head using vacuum cleaner. Store mop sweeper with head up. Always remove brush or drive plate and pad from under the machine after operation to prevent them becoming distorted. Clean the spray bottle ensuring the nozzle is free from obstruction. Wash bucket, wipe inside and out, store upside down.

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Safe Working Procedure Note

Activity Machine Scrubbing & Drying

Purpose Removal of impacted dirt, soilage and marks from the floor to leave a clean surface.

Suitable Jangro Products

Di-Limonene Concentrated Hard Surface Neutral Multi Purpose Cleaner Cleaner Cleaner BA001 BA005 BA010-5

Heavy Duty Kitchen Cleaner Degreaser BA060 BB015-5

Equipment Checklist Low Speed Scrubbing/ Polishing Machine with tank and anti splash skirt. Drive plate and Green abrasive pad or Scrubbing Brush (or equivalent if multi brush machine). 1 wet suction machine Residual Current Device (RCD) 2 buckets 1 abrasive pad (and pad holder/edging tool) Cleaning Agent Measuring apparatus Warning Signs Sheet of protective plastic. Cloths Mop Sweeper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Do not splash cleaning solution. Always keep the machine cable behind the machine and out of water. Do not allow the cable to become taut at any time. Whenever not in use, always leave the scrubbing machine handle in the upright position.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Pick up large items of litter by hand and mop sweep floor. 7. Prepare cleaning solution according to manufacturer’s instructions(always add product to water) and place in the machine tank. 8. Start scrubbing the floor in the area furthest away from the door, using an overlapping pattern to ensure the whole area is covered. 9. Scrub adjacent to skirtings by “cutting in” parallel to skirtings using edge of pad. 10. Position the cable behind the machine to ensure it is not caught up in the drive plate. 11. Check the pad/brush for damage and cleanliness regularly and turnover the pad, change or clean as necessary. 12. Using the edging tool and abrasive pad, clean alongside walls and in corners. 13. Wipe splashes from skirtings and walls as they occur. 14. Pass wet suction machine over the area before the floor has started to dry, going from a dry area to a wet area. 15. Place machines on the sheet of protective plastic. 16. Clean all equipment and check for safety. 17. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Always remove brush or drive plate and pad from under the machine after operation to prevent them becoming distorted. Wash pad/brush and allow to dry. Clean wet suction machine inside and out and allow to dry. Wash buckets wipe inside and out, and store upside down.

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Safe Working Procedure Note

Activity Strip, Dry & Re-Apply Emulsion Polish

Purpose Removal of polish, dirt & marks & application of emulsion floor polish in order to protect & extend the life of floor covering, making future maintenance easier. Suitable Jangro Products

Rinse-Free Floor Polish High Traffic Polish Remover Floor Polish Remover BD080 BD020 BD090

Acrylic Floor Wet-Look Primer Floor Polish BD125 BD010

Equipment Checklist Low Speed Scrubbing / Polishing Machine with anti splash skirt. Drive plate and black heavy duty scrubbing pad. Wet suction machine. Residual Current Device (RCD). 2 buckets. 1 abrasive pad (and pad holder/edging tool). Measuring apparatus. Warning Signs. Sheet of protective plastic.

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Safe Working Procedure Note

Equipment Checklist continued Stripping Agent. Mop Sweeper. Measuring Apparatus. Cloths and Bucket. Warning Signs. . pH indicator paper. Sufficient Water Based Polish and Acrylic Floor Primer. Polish Applicator and Tray or suitable mopping unit. 2 mopping units and two mops.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Do not splash stripping solution or polish. Always keep the machine cable behind the machine and out of water. Stripping solution bucket must be behind line of work. Do not allow the cable to become taut at any time. Whenever not in use, always leave the scrubbing/polishing machine handle in the upright position.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Pick up large items of litter by hand and mop sweep floor. 7. Prepare stripping solution in a bucket according to manufacturer’s instructions (always add product to water) and place in the machine tank.

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Safe Working Procedure Note

Step by Step Guide continued 8. Apply stripping solution by mop over an area of about 10m2,paying particular attention to the edges. 9. Allow to soak for about 5 minutes but do not allow to dry onto surface. 10. Commence stripping the edges first using the edging tool, paying particular attention to the corners. 11. Start scrubbing the floor in the area furthest away from the door; using an overlapping pattern to ensure the whole area is covered. 12. Ensure bucket is always behind line of work and machine cable is behind the machine and not lying in water. 13. Remove slurry with the wet suction machine, starting on a dry area and moving on to a wet area. 14. Repeat steps 8-12 until the whole area has been scrubbed. 15. Check the pad/brush for damage and cleanliness regularly and turnover the pad, change or clean as necessary. 16. After scrubbing place both machines onto protective plastic sheet. 17. Remove splashes from walls, skirtings and furniture as they occur. 18. In a mopping unit bucket prepare a solution of acetic acid in water. Rinse the floor well, then remove liquid with wet suction machine. Check pH of floor using indicator paper. If more than 9 repeat the rinsing process and retest the pH for neutrality (pH7). 19. When the floor is neutral and clean, allow to dry. 20. Apply one coat of Acrylic Primer Seal if required (Porous Floor Surfaces) thinly and evenly using the applicator. Start at furthest corner from the door. Avoid splashing skirtings. 21. Apply first coat of polish thinly and evenly using the applicator. Start at furthest corner from the door. Avoid splashing skirtings. 22. Allow to dry hard. 23. Apply further coats as required allowing to dry Hard in between coats. All subsequent coats should be applied in the opposite direction to the coat prior and starting approximately 10cm from the skirtings. 24. Remove plug and RCD from power socket and recoil machine cable. 25. Clean all equipment and check for safety. 26. Return all equipment, materials to store and store safely and securely. 27. When floor is completely dry return warning signs to store.

Care of Equipment Always remove brush or drive plate and pad from under the machine after operation to prevent them becoming distorted. Wash pads and allow to dry. Clean wet suction machine inside and out and allow to dry. Dispose of surplus polish, wash buckets, wipe inside and out, and store upside down. Clean polish applicator thoroughly. Remove mop heads from handles, wash and allow to dry. Store mop sweeper head up.

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Safe Working Procedure Note

Activity Prepare for & Re-Apply a Semi-Permanent Seal Using an Abrasive Mesh Disc

Purpose To ensure the adhesion and evenness of finish of floor seals on wooden floors.

Suitable Jangro Products

Oleo- Water-Based Polyurethane Resinous Polyurethane Seal Seal Seal BD122 BD120 BD121

Equipment Checklist Standard speed Scrubbing / Polishing Machine with suction unit attached (if possible). Floor maintenance pad to act as buffer between mesh disc and drive plate. Abrasive mesh discs 60,100 and 150 grit. Edging sander and various grades of sandpaper. Drive Disc. Claw hammer and screwdriver. Sufficient amount of seal (organic solvent /water type). White spirit. Seal applicator and tray. Paint Brush. Seal Applicator Pads. Mopping Unit. Suction Cleaner. Residual Current Device (RCD). Measuring apparatus. Warning Signs. Mop Sweeper.

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Safe Working Procedure Note

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times Ventilate area Place Warning signs at the extremes of the work area prior to the work commencing Check electrical equipment particularly plugs and cables Check if machine is fitted with a Residual Current Device (RCD) Ensure RCD is in power socket before inserting machine plug Do not plug machine in until it has been assembled and is ready for use Ensure hands are dry before plugging in machines Always keep the machine cable behind the machine at all times Do not allow the cable to become taut at any time Whenever not in use, always leave the scrubbing/polishing machine handle in the upright position Do not smoke or alow naked flames or sparks in the area.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. Preparing the Floor 6. Pick up large items of litter by hand and mop sweep floor. 7. Check floor for protruding nails and /or screws and take remedial action, if necessary. 8. Using coarser grade disc, start stripping old seal in area furthest from the door. 9. Ensure machine cable is behind the line of work so it is not caught up in the machine. 10. Use overlapping passes to ensure an even appearance. 11. Check the disc frequently and turn it over, clean it or change it, as necessary.

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Safe Working Procedure Note

Step by Step Guide continued 13. Repeat steps 8-12 using a finer grade disc. 14. Sand edges next to skirtings with Edging Sander finishing with fine grade sand paper. 15. Sweep and vacuum floor area thoroughly to remove all dust. 16. Damp mop floor with white spirit and allow to dry. 17. Check the floor for evenness of appearance and dryness before any seal is applied. Application of the Seal 18. Pour seal into applicator tray and apply to edges using a paintbrush, starting furthest from door. 19. With an applicator apply 1 coat of seal thinly and evenly over the remainder of the floor. 20. Allow to dry hard preferably overnight. 21. When hard dry, apply second coat of seal thinly and evenly at right angles to the first coat. 22. Clean all equipment and check for safety. 23. Return all equipment, materials to store and store safely and securely. 24. When floor seal is hard dry return warning signs to store.

Care of Equipment Always remove drive plate and pad from under the machine after operation to prevent them becoming distorted. Wash pads, discs and mop and allow to dry. Clean seal applicator, tray and paint brush. Store mop and mop sweeper with head up. Wash bucket wipe and store upside down.

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Safe Working Procedure Note

Activity Bonnet Mopping

Purpose Removal of dirt, soilage and marks from large unobstructed hard floor areas leaving a clean, safe surface.

Suitable Jangro Products

Di-Limonine Concentrated Hard Surface Neutral Multi Purpose Cleaner Cleaner Cleaner BA001 BA005 BA010-5

Neutral Floor Cleaner BD070

Equipment Checklist Standard speed Scrubbing / Polishing Machine with tank or gear press unit, or hand spray. Drive Disc Bonnet Mops Cleaning Agent Abrasive Pad Cloth Bucket. Residual Current Device (RCD) Measuring apparatus Warning Signs Mop Sweeper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

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Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cable behind the machine at all times. Do not allow the cable to become taut at any time. Whenever not in use, always leave the scrubbing/polishing machine handle in the upright position.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Pick up large items of litter by hand and mop sweep floor. 7. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water), putting some into the tank of the machine, if fitted. 8. Remove marks from floor surface and clean corners using cloth and abrasive pad before commencing to bonnet mop. 9. Dispense some cleaning solution from the tank ensuring that the floor and bonnet are not over wet. (If tank is not fitted dampen the pad prior to placing under the drive disc). 10. Commence Bonnet Mopping the floor in an area furthest from the door, using an overlapping pattern to ensure the whole area is covered. 11. Clean adjacent to skirtings by “cutting in”parallel to skirtings. 12. Position the cable behind the line of work to ensure it does not get caught up by the bonnet, drive disc or tripped over. 13. Clean the whole floor, turning the bonnet over, cleaning or replacing as appropriate. 14. Wipe skirting with cloth to remove splashes. 15. Allow floor to dry. 16. Remove plug and circuit breaker from the power socket and recoil the machine cable. 17. Clean equipment and check for safety. 18. Return all equipment, materials to store and store safely and securely. 19. When floor is completely dry return warning signs to store. Care of Equipment Always remove drive disc from under the machine after operation to prevent them becoming distorted. Wash bonnets after use. Wash pads, discs and mop and allow to dry. Empty machine tank and flush clean. Store mop sweeper with head up. Wash bucket wipe and store upside down.

© JANGRO Network S.W.P.9 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 31

Safe Working Procedure Note

Activity Scrubbing & Drying Using Battery Powered Scrubber Dryer

Purpose Removal of impacted dirt, soilage and marks from the floor to leave a clean, dry surface.

Suitable Jangro Products

Scrubber Scrubber Dryer Dryer Power Solution BD061 BD060

Equipment Checklist Battery Powered Scrubber Dryer. Machine Scrubbing Brushes, or disc drive with relevant pads. Low foaming cleaning agent. Measuring apparatus. Warning Signs. Bucket & cloths. Mop Sweeper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Remove any metal objects from self & or clothing to ensure that no metal comes into contact with battery terminals.

© JANGRO Network S.W.P.10 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 32

Safe Working Procedure Note

Safety First continued Switch off the battery charger before disconnecting the machine from the charger. Ensure hands are dry before connecting the battery to the machine. After connecting the battery to the machine, check that it has been connected properly and that no warning light is lit, if applicable. Before use check the machine for safety. When filling the solution tank, take care that no splashing or overflowing occurs. Check the collection tank at regular intervals & empty as necessary before the emergency cut off device can be activated. Avoid splashing or bumping walls, skirting or other items. Ensure the charger unit is switched off before disconnecting the battery from the machine & reconnecting it to the charger unit. Check the battery liquid level before recharging. Be aware of the correct Health & Safety procedures to be adopted whilst a battery is being re-charged, as explosive gases may be produced.

Step by Step Guide 1. Put on Personal Protective Equipment having removed any personal effects containing metal from self or clothing. 2. Switch off the battery charger, then disconnect the machine from the charger. 3. Connect the battery to the machine ensuring that hands are dry. 4. Assemble machine and all of the equipment to be used and check each item for safety. 5. Place warning signs at the extremes of the work area. 5. Ventilate the area. 6. Pick up large items of litter by hand and mop sweep floor. 7. Prepare cleaning solution according to manufacturer’s instructions (always add product to water) and pour into the machine solution tank. 8. Start cleaning the floor, in the area furthest away from the door having regard to the brush position & pressure in relation to the soilage, using a systematic overlapping pattern to ensure the whole area is covered. 9. Changing or turning the pads as necessary. Remove splashes from walls, skirting or other items as they occur. 10. Clean all equipment and check for safety. 11. Switch off the unit, disconnect the battery from the machine, check the battery liquid level and re-connect it to the charger unit. 12. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty machine tanks, clean and wipe dry. Wash brushes, pads & disc & allow to dry. Wash bucket wipe inside and out, and store upside down. Store mop sweeper with head up and when dirty wash mop head, rinse & hang to dry.

© JANGRO Network S.W.P.10 Page 2 of 2 © JANGRO Network Safe Working Procedure Jangro 13/8/04 11:40 AM Page 33

Safe Working Procedure Note

Activity Scrubbing & Drying using Electrically Powered Scrubber Dryer

Purpose Removal of impacted dirt, soilage and marks from the floor to leave a clean dry surface.

Suitable Jangro Products

Scrubber Scrubber Dryer Dryer Power Solution BD061 BD060

Equipment Checklist Electrically Powered Scrubber Dryer. Machine Scrubbing Brushes, or disc drive with relevant pads. Low foaming cleaning agent. Measuring apparatus. Warning Signs. Bucket & cloths. Mop Sweeper. Residual Current Device.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

© JANGRO Network S.W.P.11 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 34

Safe Working Procedure Note

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check all equipment for safety particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machine. Do not leave mop sweeper unattended (especially lying on the floor). Always keep the machine cable behind the machine. Do not allow the cable to become taut at any time.When filling the solution tank, take care that no splashing or overflowing occurs. Check the collection tank at regular intervals & empty as necessary before the emergency cut off device can be activated. Avoid splashing or bumping walls, skirting or other items.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble machine and all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 5. Ventilate the area. 6. Pick up large items of litter by hand and mop sweep floor. 7. Prepare cleaning solution according to manufacturer’s instructions (always add product to water) and pour into the machine solution tank. 8. Insert RCD into power socket before inserting machine plug. 9. Start cleaning the floor, in the area furthest away from the door having regard to the brush position & pressure in relation to the soilage; using a systematic overlapping pattern to ensure the whole area is covered. 10. Ensure machine cable is behind line of work & not lying in water. 11. Remove splashes from walls, skirting or other items as they occur. 12. Remove plug & RCD from power socket and recoil machine cable. 13. Clean equipment and check for safety. 14. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty machine tanks, clean and wipe dry. Wash brushes, pads & disc & allow to dry. Wash bucket wipe inside and out, and store upside down. Store mop sweeper with head up and when dirty wash mop head, rinse & hang to dry.

© JANGRO Network S.W.P.11 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 35

Safe Working Procedure Note

Activity Machine Sweeping Using Battery Powered Sweeper

Purpose Removal of impacted dirt, soilage and marks from the floor to leave a clean, dry surface.

Equipment Checklist Battery Powered Machine Sweeper. Machine Sweeping Brushes. Warning Signs. Battery Top up Dispenser.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area if appropriate. Place Warning signs at the extremes of the work area prior to the work commencing. Remove any metal objects from self & or clothing to ensure that no metal comes into contact with battery terminals. Switch off the battery charger before disconnecting the machine from the charger. Ensure hands are dry before connecting the battery to the machine. After connecting the battery to the machine, check that it has been connected properly and that no warning light is lit, if applicable. Before us check the machine for safety. Consider the turning radius in relation to width of doors, access points, corridors etc. Avoid splashing or bumping walls, skirting or other items. Ensure the charger unit is switched off before disconnecting the battery from the machine & reconnecting it to the charger unit. Check the battery liquid level before recharging. Be aware of the correct Health & Safety procedures to be adopted whilst a battery is being re-charged, as explosive gases may be produced and leakage may occur.

© JANGRO Network S.W.P.12 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 36

Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment having removed any personal effects containing metal from self or clothing. 2. Switch off the battery charger, then disconnect the machine from the charger. 3. Connect the battery to the machine ensuring that hands are dry. 4. Check the battery has been connected correctly and that no warning lights have been lit. 5. Assemble machine and equipment to be used and check each item for safety. 6. Place warning signs at the extremes of the work area. 7. Ventilate the area, if appropriate. 8. Adjust the brush position & pressure in relation to the soilage on the floor and to manufacturer’s instructions. 9. Plan the route, then sweep the floor using a systematic overlapping pattern and changing the brushes as necessary. 10. Whilst sweeping pay attention to the edges and immovable objects. 11. Check and empty the collection hopper at regular intervals. 12. Clean all equipment and check for safety. 13. Switch off the unit, disconnect the battery from the machine, check the battery liquid level and re-connect it to the charger unit. 14. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty collection hopper, clean and wipe dry. Wash brushes & allow to dry.

© JANGRO Network S.W.P.12 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 37

Safe Working Procedure Note

Activity Machine Sweeping Using Petrol/Propane Powered Sweeper

Purpose Removal of impacted dirt, soilage and marks from the floor to leave a clean, dry surface. Equipment Checklist Battery Powered Scrubber Dryer. Machine Scrubbing Brushes, or disc drive with relevant pads. Low foaming cleaning agent. Measuring apparatus. Warning Signs. Bucket & cloths. Mop Sweeper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times Place Warning signs at the extremes of the work area prior to the work commencing Ensure that the machine is switched off and the ignition key removed before checking the machine for safety and when the machine has been stored, after sweeping. Ensure all control levers are free moving and in the right position before starting the machine. Consider the turning radius in relation to width of doors, access points, corridors etc. Start the machine in a safe and controlled manner. Check the collection sack/hopper regularly and empty as necessary.

© JANGRO Network S.W.P.13 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 38

Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Place warning signs at the extremes of the work area 3. Switch off and remove the ignition key. 4. Assemble the machine and equipment and check for safety. 5. If fitted check that can crusher is clear at the start of the task. 6. Check collection sack/hopper is empty at the start of the task. 7. Adjust the brush position & pressure in relation to the soilage on the floor and to manufacturer’s instructions. 8. Ventilate the area if appropriate. 9. Check that the control levers are free moving and in the right position to start the machine. 10. Plan the route, then sweep the floor using a systematic overlapping pattern and changing the brushes as necessary. 11. Whilst sweeping pay attention to the edges and immovable objects. 12. Check and empty the collection hopper at regular intervals. 13. Clean all equipment and check for safety. 14. Return machine, equipment and warning signs to store and store safely and securely. 15. Switch machine off and remove ignition key.

Care of Equipment Empty collection hopper, clean and wipe dry. Wash brushes & allow to dry.

© JANGRO Network S.W.P.13 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 39

Safe Working Procedure Note

Activity Cleaning of Stairs, Landings, Balustrades & Handrails

Purpose The removal of soilage, dirt & spillages from surfaces & floor leaving a clean & safe. Suitable Jangro Products

Heavy Duty Concentrated Di-Limonine Cleaner Multi Purpose Neutral BA060 Cleaner Cleaner BA010-5 BA005

Hard Surface Neutral Floor Cleaner Cleaner BA001 BD070

Equipment Checklist Warning Signs-tape. A single solution mopping system ie. (Bucket, wringer and mop). Back Vacuum Cleaner. Dust pan and brush. Static duster, mitten. Cleaning Agent. Measuring Apparatus. Abrasive Pad. Scraper. Bucket and Cloths. Deck scrubber or edging tool and pads. Sharps Container.

© JANGRO Network S.W.P.14 Page 1 of 3 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 40

Safe Working Procedure Note

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs/tape at the extremes of the work area prior to the work commencing. Check all equipment before and after use. Do not leave mopping system unattended at any time (especially lying on floor or stairs). Use as little water as necessary on stairs. Do not use soaps as these can make floors and stairs slippery. Avoid splashing cleaning agent, particularly if stairway is open plan design. Wipe any splashes immediately. Ensure bucket on landing is behind line of work. When disposing of sharps take care and follow relevant procedure for safe disposal. Only return warning signs to store when floor is completely dry. Be aware of potential trip hazards whilst working backwards towards and down stairs. If back vacuum is used ensure it is correctly strapped on.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment and check each item for safety. 3. Place warning signs and or tape at the extremes of the work area. 4. Ventilate the area. 5. Check surfaces for chewing gum and remove with scraper. Landings and Stairs (Suction clean using back vacuum if carpeted) 6. Sweep the landings and stairs from top to bottom, paying particular attention to edges and corners. Pick up soil, place into refuse sack and remove to disposal point. 7. Prepare cleaning solution in bucket as per manufacturer’s instructions, adding agent to water. 8. Apply solution to an area of floor using figure 8 stroke with each pass overlapping. 9. Clean adjacent to skirtings by “cutting in” parallel to skirtings. 10. Use abrasive pad to remove stubborn marks. 11. Ensure bucket is behind line of work. 12. When ringing out mop, stand in front of wringer and press down firmly. 13. Rinse the mop frequently, change the solution when necessary and re-charge mop with clean solution as required. 14. Wipe skirtings with cloth to remove splashes. 15. Continue down the stairs using a deck scrubber or the edging tool, if necessary. 16. Pay particular attention to the edges, corners and risers. 17. Use the minimum amount of liquid (especially if stairway is open plan), leave floor as dry as possible and leave warning signs in place until dry. 18. Clean all equipment and check all items for safety.

© JANGRO Network S.W.P.14 Page 2 of 3 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 41

Safe Working Procedure Note

Step by Step Guide continued Balustrades and Handrails 19. Identify the type of soil to be removed. 20. If dry dust, clean using static duster paying particular attention to balustrade rails, string capping, outer string and handrail. 21. If damp wiping is necessary, prepare cleaning solution in a bucket according to manufacturer’s instructions, adding agent to water. 22. Using a damp cloth wrung almost dry, wipe surface using smooth strokes. Rinse cloth as necessary in clean water and recharge with cleaning solution, wringing out until almost dry. 23. pay particular attention to balustrade rails, string capping, outer string and handrail. On completion of the task 24. Clean all equipment and check for safety. 25. Return equipment and materials to the storage area and store safely and securely. 26. Return warning signs to store when floor is completely dry.

Care of Equipment Remove mop from handle, wash and allow to air dry. If re-assembled store head up. Wash abrasive pad and allow to air dry. Wash buckets, wipe inside and out and store upside down. Wash cloths, dustpan, brush, deck scrubber, edging tool and pads and allow to air dry. Empty back vacuum cleaner, wipe clean and check bag.

© JANGRO Network S.W.P.14 Page 3 of 3 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 43

Safe Working Procedure Note

Safe Working Procedure Notes

Section II Carpets

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Safe Working Procedure Note

Activity Suction Cleaning of Carpet Areas

Purpose Removal of dust, grit and loose refuse in order to extend the life and enhance the overall appearance of the carpet. Equipment Checklist Vacuum Cleaner and attachments. Stiff hand brush. Dust pan and brush. Scraper. Plastic refuse sack. Residual Current Device (RCD). Measuring apparatus. Warning Signs. Mop Sweeper.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cable behind the machine at all times. Do not allow the cable to become taut at any time.

© JANGRO Network S.W.P.15 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 46

Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Remove chewing gum with scraper. 5. Pick up any large/sharp items of litter (i.e. pins and paper clips using dust pan and brush. 6. Position the cable behind the line of work to ensure it does not get caught in the brushes if using an upright vacuum. 7. Adjust the height of the brush/beater bar to suit floor surface: where a tub vacuum is used, fit the appropriate tool. 8. Cover area systematically, vacuuming against the direction of the carpet , concentrating on heavily trafficked areas, edges and corners. 9. Using a dustpan and brush, clean all areas inaccessible by the machine, i.e. under furniture. 10. Clean equipment and check for safety. 11. Return equipment materials and warning signs to store safely.

Care of Equipment Empty vacuum cleaner and clean inside and out. Clean all brushes thoroughly. Clean / replace filters and bags as directed by manufacturer. Clean dust pan.

© JANGRO Network S.W.P.15 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 47

Safe Working Procedure Note

Activity Hot Water Extraction Carpet Cleaning

Purpose Removal of general soilage from the carpet, with minimal wetting in order to extend the life & improve the appearance of the carpet.

Suitable Jangro Products

Bactericidal Woolsafe Woolsafe Deodoriser Spot & Stain Extraction BE055-1 Remover Shampoo BE021-5 BE002-5

Traffic Lane Cleaner BE040-5

© JANGRO Network S.W.P.16 Page 1 of 3 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 48

Safe Working Procedure Note

Equipment Checklist Vacuum cleaner and appropriate tools. Hot Water extraction machine and appropriate tools. Spray Bottle. Stain Removal products. Hand scrubbing brush. Low foaming Carpet Cleaning Agent. Cloths. White Cloth/white tissue paper. Bucket. Residual Current Device (RCD). Measuring apparatus. Warning Signs. Pieces of Card/Foil/Plastic.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines and hoses behind workline at all times. Do not allow the cables to become taut at any time. Check carpet for colour fastness and that it is securely fastened before using the hot water extraction machine. Do not allow wood or metal objects to rest on wet carpet, separate using pieces of card, foil or plastic.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove as much furniture as possible.

© JANGRO Network S.W.P.16 Page 2 of 3 Safe Working Procedure Jangro 13/8/04 11:40 AM Page 49

Safe Working Procedure Note

Step by Step Guide continued 7. Pick up large items of litter by hand and remove all loose soil from the carpet using the vacuum cleaner. 8. Check the carpet is secured at all edges. 9. Using a white cloth check the carpet for colour fastness using neat cleaning agent. 10. If necessary remove stains. 11. Prepare Carpet Cleaning Solution according to manufacturer’s instructions (adding agent to water), putting some into a spray bottle and the remainder into the hot water extraction machine. 12. Prespray all heavily soiled areas. 13. Starting at an area furthest away from the door, spray in overlapping straight lanes, moving backwards, one wet pass followed by at least three dry passes, taking care not to over wet the carpet, working in areas of approximately 1 metre square. 14. Take care not to spray walls and furniture. 15. Clean corners and edges with cleaning solution using a hand tool or scrubbing brush. 16. Wipe skirting with cloth to remove splashes. 17. On completion return furniture to original location, placing legs on pieces of protective card/foil or plastic. 18. Remove plug and circuit breaker from the power socket and recoil the machine cable. 19. Clean equipment and check for safety. 20. Return all equipment, materials to store and store safely and securely. 21. When floor is completely dry thoroughly suction clean the carpet, then return vacuum cleaner and warning signs to store.

Care of Equipment Empty suction cleaner, check bag and empty, check and clean/replace filters. Clean hand scrubbing brush. Empty hot water extraction machine flush clean, wipe dry and clean and wipe wand. Clean spray bottle particularly the nozzle. Wash bucket wipe and store upside down.

© JANGRO Network S.W.P.16 Page 3 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 51

Safe Working Procedure Note

Activity Dry Foam Shampooing

Purpose Removal of general soilage from the carpet, to extend the life & improve the appearance of the carpet.

Suitable Jangro Products

Bactericidal Traffic Lane Woolsafe Deodoriser Cleaner Extraction BE055-1 BE040-5 Shampoo BE002-5

Woolsafe Spot & Stain Remover BE021-5

Equipment Checklist Rotary Floor Machine with Shampoo Brush and Tank fitted. Industrial Upright Vacuum Cleaner. Stain Removal Products. Hand scrubbing brush. Carpet Cleaning Agent (High Foam). Cloths. White Cloth/white tissue paper. Bucket. Residual Current Device (RCD).

© JANGRO Network S.W.P.17 Page 1 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 52

Safe Working Procedure Note

Equipment Checklist continued Measuring apparatus. Warning Signs. Pieces of Card/Foil/Plastic.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times Ventilate area Place Warning signs at the extremes of the work area prior to the work commencing Check electrical equipment particularly plugs and cables Check if machine is fitted with a Residual Current Device (RCD) Ensure RCD is in power socket before inserting machine plug Do not plug machines in until they have been assembled and are ready for use Ensure hands are dry before plugging in machines Always keep the machine cables behind the machines at all times Do not allow the cables to become taut at any time Check carpet for colour fastness and that it is securely fastened before using the dry foam machine. Do not allow wood or metal objects to rest on wet carpet, separate using pieces of card, foil or plastic. When not in use, leave shampooing machine handle in upright position.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove as much furniture as possible. 7. Pick up large items of litter by hand and remove all loose soil from the carpet using the vacuum cleaner. 8. Check the carpet is secured at all edges. 9. Using a white cloth check the carpet for colour fastness using neat cleaning agent. 10. If necessary remove stains. 11. Prepare Carpet Cleaning Solution according to manufacturer’s instructions (adding agent to water). Add to Tank on Scrubbing Machine. 12. Prespray all heavily soiled areas. 13. If applicable, wet and prime shampoo brush before starting.

© JANGRO Network S.W.P.17 Page 2 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 53

Safe Working Procedure Note

Step by Step Guide continued 14. Starting at an area furthest away from the door, shampoo carpet in overlapping straight lanes, taking care not to over wet the carpet. 15. Take care not to splash walls and furniture. 16. Clean corners and edges with a hand scrubbing brush dipped in Carpet Cleaning Solution. 17. Wipe skirting with cloth to remove splashes. 18. On completion return furniture to original location, placing legs on pieces of protective card/foil or plastic. 19. Remove plug and circuit breaker from the power socket and recoil the machine cable. 20. Clean equipment and check for safety. 21. Return all equipment, materials to store and store safely and securely. 22. When floor is completely dry thoroughly suction clean the carpet, then return vacuum cleaner and warning signs to store.

Care of Equipment Empty suction cleaner, check bag and empty, check and clean/replace filters. Clean shampoo brush. Clean hand scrubbing brush. Empty tank on machine and rinse thoroughly. Wipe down machine thoroughly. Wash bucket wipe and store upside down. Always remove brush from under the scrubbing machine to prevent it from becoming distorted.

© JANGRO Network S.W.P.17 Page 3 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 55

Safe Working Procedure Note

Activity Wet Shampooing

Purpose Removal of general soilage from the carpet, with minimal wetting in order to extend the life & improve the appearance of the carpet.

Suitable Jangro Products

Bactericidal Woolsafe Woolsafe Deodoriser Spot & Stain Extraction BE055-1 Remover Shampoo BE021-5 BE002-5

Traffic Lane Cleaner BE040-5

© JANGRO Network S.W.P.18 Page 1 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 56

Safe Working Procedure Note

Equipment Checklist Vacuum cleaner and appropriate tools. Hot Water extraction machine and appropriate tools. Spray Bottle. Stain Removal products. Hand scrubbing brush. Low foaming Carpet Cleaning Agent. Cloths. White Cloth/white tissue paper. Bucket. Residual Current Device (RCD). Measuring apparatus. Warning Signs. Pieces of Card/Foil/Plastic.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines and hoses behind workline at all times. Do not allow the cables to become taut at any time. Check carpet for colour fastness and that it is securely fastened before using the hot water extraction machine. Do not allow wood or metal objects to rest on wet carpet, separate using pieces of card, foil or plastic.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove as much furniture as possible.

© JANGRO Network S.W.P.18 Page 2 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 57

Safe Working Procedure Note

Step by Step Guide continued 7. Pick up large items of litter by hand and remove all loose soil from the carpet using the vacuum cleaner. 8. Check the carpet is secured at all edges. 9. Using a white cloth check the carpet for colour fastness using neat cleaning agent. 10. If necessary remove stains. 11. Prepare Carpet Cleaning Solution according to manufacturer’s instructions (adding agent to water), putting some into a spray bottle and the remainder into the hot water extraction machine. 12. Prespray all heavily soiled areas. 13. Starting at an area furthest away from the door, spray in overlapping straight lanes, moving backwards, one wet pass followed by at least three dry passes, taking care not to over wet the carpet, working in areas of approximately 1 metre square. 14. Take care not to spray walls and furniture. 15. Clean corners and edges with cleaning solution using a hand tool or scrubbing brush. 16. Wipe skirting with cloth to remove splashes. 17. On completion return furniture to original location, placing legs on pieces of protective card/foil or plastic. 18. Remove plug and circuit breaker from the power socket and recoil the machine cable. 19. Clean equipment and check for safety. 20. Return all equipment, materials to store and store safely and securely. 21. When floor is completely dry thoroughly suction clean the carpet, then return vacuum cleaner and warning signs to store.

Care of Equipment Empty suction cleaner, check bag and empty, check and clean/replace filters. Clean hand scrubbing brush. Empty hot water extraction machine flush clean, wipe dry and clean and wipe wand. Clean spray bottle particularly the nozzle. Wash bucket wipe and store upside down.

© JANGRO Network S.W.P.18 Page 3 of 3 Safe Working Procedure Jangro 13/8/04 11:41 AM Page 59

Safe Working Procedure Note

Activity Dry Powder, or Granules Carpet Cleaning

Purpose Removal of general soilage from the carpet to extend the life & improve the appearance of the carpet. Suitable Jangro Products

Woolsafe Sta Dry Spot & Stain Carpet Remover Cleaning BE021-5 Compound BM2004

Equipment Checklist Industrial Upright Vacuum Cleaner. Agitator machine or stiff brush. Carpet Cleaning Powder or Granules. White Cloth/white tissue paper. Residual Current Device (RCD). Stain Removal Product. Nail Brush. Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

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Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. Check carpet for colour fastness and that it is securely fastened before spreading dry powder / granules.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove as much furniture as possible. 7. Pick up large items of litter by hand and remove all loose soil from the carpet using the vacuum cleaner. 8. Check the carpet is secured at all edges. 9. Using a damp white cloth check the carpet for colour fastness using dry powder/granules. 10. If necessary remove stains. 11. Spread dry powder/granules evenly over the carpet, in accordance with manufacturer’s instructions. 12. Work the dry powder/granules into the pile using stiff brush or agitator machine, until all traces have disappeared paying particular attention to traffic lanes, corners and edges. 13. Allow to dry thoroughly 14. Suction Clean the whole area, starting furthest from the door and emptying the bag as necessary. 15. Remove plug and circuit breaker from the power socket and recoil the machine cable. 16. On completion return furniture to original location. 17. Clean equipment and check for safety. 18. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty suction cleaner, check bag and empty, check and clean/replace filters. Clean nailbrush. Clean agitator machine or stiff brush.

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Safe Working Procedure Note

Activity Carpet Skimming

Purpose Removal of general soilage from the carpet, with minimal wetting, to extend the life & improve the appearance of the carpet.

Suitable Jangro Products

Spot & Stain Coffee Stain Traffic Lane Remover Remover Cleaner BE021-75 BM045-1 BE040-5

Woolsafe Extraction Shampoo BE002-5

Equipment Checklist Medium Speed Scrubber Polisher Machine, tank or gear press unit or hand spray. Drive disc and bonnet, or 2/3 white pads. Industrial Upright Vacuum Cleaner. Stain Removal products. Cloths and small brush. Carpet Cleaning Agent (low foam). White Cloth/white tissue paper. Bucket. Residual Current Device (RCD).

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Safe Working Procedure Note

Equipment Checklist continued Measuring apparatus. Warning Signs. Pieces of Card/Foil/Plastic. Pile Brush.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. Check carpet for colour fastness and that it is securely fastened before using the scrubber/polisher machine. Do not allow wood or metal objects to rest on wet carpet, separate using pieces of card, foil or plastic. When not in use, handle of scrubber/polisher floor machine in upright position.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove as much furniture as possible. 7. Pick up large items of litter by hand and remove all loose soil from the carpet using the vacuum cleaner. 8. Check the carpet is secured at all edges before using scrubber polisher machine. 9. Using a white cloth check the carpet for colour fastness using neat cleaning agent. 10. If necessary remove stains. 11. Prepare Carpet Cleaning Solution according to manufacturer’s instructions (adding agent to water).

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Step by Step Guide 12. Prespray all heavily soiled areas. 13. Clean corners and edges by hand using cloth or small brush and Carpet Cleaning Solution. 14. If using a bonnet: a) Pre-wet in bucket, wring out until almost dry, affix to drive disc and clean carpet by spray cleaning using carpet cleaning solution dispensed from hand spray. OR b) Pre-wet in bucket, wring out until almost dry, affix to drive disc and clean carpet, dispensing carpet cleaning solution as required from the tank. OR c) Pre-wet in bucket, wring out until almost dry, to drive disc and clean carpet, washing bonnet in carpet cleaning solution as often as necessary. If using white Pads: Pre-wet in bucket, affix to drive disc and clean carpet by spray cleaning using carpet cleaning solution dispensed form hand spray. 15. Starting at an area furthest away from the door, clean in overlapping passes, to cover all the carpet. 16. Take care not to splash walls, furniture and adjacent floors. 17. Wipe skirting with cloth to remove splashes. 18. Remove plug and circuit breaker from the power socket and recoil the machine cable. 19. After Carpet Skimming, pile brush the carpet whilst the carpet is still damp. 20. On completion return furniture to original location, placing legs on pieces of protective card/foil or plastic. 21. Clean equipment and check for safety. 22. Return all equipment, materials to store and store safely and securely. 23. When floor is completely dry thoroughly suction clean the carpet, then return vacuum cleaner and warning signs to store.

Care of Equipment Clean bonnets/white pads after use. Clean hand scrubbing brush. Empty machine tank, and flush clean. Clean spray bottle particularly the nozzle. Wash bucket wipe and store upside down. Always remove drive disc, bonnet or pads from under the scrubbing machine to prevent it from becoming distorted.

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Safe Working Procedure Note

Safe Working Procedure Notes

Section III High Levels & Vertical Surfaces

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Safe Working Procedure Note

Activity High Level Cleaning

Purpose Removal of dust, dirt and soilage from surfaces, leaving clean. Suitable Jangro Products

Heavy Duty Concentrated Hard Surface Cleaner Multi Purpose Cleaner BA060 Cleaner BA001 BA010-5

Di-limonine Neutral Cleaner BA005

Equipment Checklist Back Vacuum Cleaner. Suction Cleaner and high level accessories. Hand brush with handle loop. Scraper with handle loop. Relevant access equipment. Wire Brush with handle loop. High level dusting tools. Dust Covers. Masking tape (to cover electrical sockets). Cleaning agent. Buckets. Cloths. Residual Current Device. Measuring apparatus. Warning Signs.

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Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment). Over spectacles eye protection. Hard Hat with chin strap. Safety harness and line(if identified in risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check all equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. If possible work from ground level rather than use access equipment. Access equipment should be erected, checked and dismantled by a competent person only. Check access equipment carefully before use and when moving from one are a to another. If using a back vacuum cleaner ensure it is correctly strapped on. If using safety harness and line ensure secured safely. Cover electrical sockets with masking tape. Avoid splashes of cleaning agent on furniture, curtains, or floor.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Remove furniture and/or place dust covers to protect surfaces beneath the area to be cleaned. 7. Cover electrical sockets with masking tape. 8. Erect access equipment. 9. Put on back vacuum cleaner. 10. Dry clean high levels using equipment as necessary, working systematically in straight strokes and taking care not to stir up dust. 11. Remove RCD from power socket and recoil machine cable. 12. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water). 13. Clean area, avoiding splashing articles below and moving access equipment as required.

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Step by Step Guide continued 14. On completion dismantle access equipment. 15. Wipe with cloth to remove splashes. 16. Clean equipment and check for safety. 17. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty vacuum cleaners, check bags and filters. Clean hand brush, scraper and wire brush. Clean access equipment. Wash buckets wipe and store upside down.

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Safe Working Procedure Note

Activity Wall Washing

Purpose Removal of dirt and soilage from washable surfaces leaving clean and free from dirt and soilage.

Suitable Jangro Products

Heavy Duty Concentrated Hard Surface Cleaner Multi Purpose Cleaner BA060 Cleaner BA001 BA010-5

Di-limonine Neutral Cleaner BA005

Equipment Checklist Set of platform steps or other suitable access equipment. Dust Covers. Cloths/sponge. Masking tape (to cover electrical sockets). Cleaning agent. Measuring Apparatus. Residual Current Device. Measuring apparatus. Plastic Sheeting (if required). Abrasive pad. Buckets. Warning Signs.

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Equipment Checklist continued Or Wall Washing Machine. Residual Current Device (RCD). Bucket. Or Spray Bottle. Buckets. Cloths.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment). Over spectacles eye protection.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug wall washing machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cable behind the machine at all times. Do not allow the cable to become taut at any time. If possible work from ground level rather than use access equipment. Access equipment should be erected, checked and dismantled by a competent person only. Check access equipment carefully before use and when moving from one are a to another. Only clean manageable areas and never over extend. Cover electrical sockets with masking tape. Check condition of wall, paint or finish to ensure suitability of cleaning agent. Avoid splashes of cleaning agent on furniture, curtains or floor.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plug, cable and inside of wall washing machine. 3. Place warning signs at the extremes of the work area. 4. Cover electrical sockets with masking tape. 5. Place plastic sheeting next to wall, if required. 6. Remove furniture or cover with dust covers. 7. Erect access equipment. 8. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water).

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Step by Step Guide continued 9. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 10. Ventilate the area. 11. Clean the wall by either: - a) Apply cleaning solution to the wall with cloth, sponge or trigger spray, working from bottom to top. Allow a short time for the cleaning agent to work, then rinse-wipe the wall from top to bottom to leave the wall as dry as possible. Or b) Insert RCD into a power socket, plug in a wall washing machine, and then apply cleaning solution to the wall working from bottom to top. Allow a short time for the cleaning agent to work, clean by machine then rinse-wipe the wall from top to bottom to leave the wall as dry as possible. 12. Use side-to-side overlapping strokes, working in small manageable areas. 13. Remove drips and runs as they occur. 14. On completion, dismantle access equipment. 15. If applicable remove RCD from power socket and recoil machine cable. 16. Clean equipment and check for safety. 17. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Clean wall washing machine. Clean hand brush, scraper and wire brush. Clean access equipment. Wash buckets wipe and store upside down.

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Safe Working Procedure Note

Activity Window Cleaning

Purpose Removal of dirt and soilage from glass leaving clean and clear.

Suitable Jangro Products

Detergent Concentrated BB045-5 Detergent BB046-5 BB035-5 BB034-5

Equipment Checklist

Extension poles or step ladder. Cleaning agent. Measuring apparatus. Applicator. Leather. Scrim. Window Wash Applicator. Scraper or non-abrasive pad. Squeegee. Bucket. Cloths. Window Scraper. Plastic sheet. Dust Covers to protect surfaces if cleaning interior glass. Masking tape (to cover electrical sockets). Warning Signs.

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Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment). Over spectacles eye protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area (if applicable). Place Warning signs at the extremes of the work area prior to the work commencing. If possible work from ground level rather than use access equipment. Access equipment should be erected, checked and dismantled by a competent person only. Check access equipment carefully before use and when moving from one area to another. Ladders and mobile access equipment must be securely anchored before starting work. Do not climb onto window ledges without safety harness securely anchored. Only clean manageable areas and never over extend. Cover electrical sockets with masking tape. Avoid splashes on to adjacent surfaces or furniture. Wipe spillages from surrounding woodwork to prevent possible staining. Do not use powder, paste or abrasive cleaners. Treat painted or stained glass or two way mirrors according to manufacturer’s instructions. Cover carpet with dust covers. Remove paint spots with a window scraper.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Cover electrical sockets with masking tape. 5. Place plastic sheeting next to wall, if required. 6. Remove furniture or cover with dust covers if cleaning internal glass. 7. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water). 8. Ventilate the area. 9. Clean large panes of glass by applying cleaning solution with applicator to sides and top of frames and in a zigzag pattern to the rest of the pane. Remove water and dirt by either: a) Use a well wrung leather or scrim and start at the sides and top of frame, followed by a zigzag pattern down the frame. Or b) Wipe the sides and top of the frame using a well wrung leather or scrim, followed by using a squeegee.When using a squeegee, make a vertical stroke from top to bottom at one side of pane, then using a zigzag stroke across the pane horizontally keeping the blade at 45degrees to the direction of travel. Move the blade horizontally in a zigzag pattern never lifting the blade off the pane. Finally finish with a straight vertical stroke down each edge of pane.Wipe blade with absorbent cloth after each operation.

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Step by Step Guide continued

10. Use extension pole with leather on it to dry top edge.Wipe bottom edge of pane with leather or scrim. 11. Clean small pane windows by applying cleaning solution with an applicator to top row of panes. Then squeegee across upper part of the windows, tilting handle slightly to push water towards bottom of glass. Make a second pass with squeegee to remove remaining solution.With scrim wipe dry lower moulding, then proceed to next row of panes and repeat. 12. On completion clean equipment and check for safety. 13. Return all equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Clean all items used, including any access equipment. Wash buckets wipe and store upside down.

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Safe Working Procedure Note

Activity Graffiti Removal

Purpose Removal of dirt and heavy soilage from surfaces leaving clean and as dry as possible. Suitable Jangro Products

Graffiti Paint & Heavy Duty Remover Graffiti Cleaner BG065 Remover BA060 BK220

Equipment Checklist Pressure washer or 2 buckets and cloths. Range of cleaning agents suitable for removing various types of graffiti. Abrasive Pads. Mopping System. Cleaning agents. Measuring apparatus. Spray Bottle. Acetic Acid. Residual Current Device (RCD) if pressure washer used. Protective Covers for Furniture and other surfaces. Masking tape (to cover electrical sockets). Warning Signs. Dust Covers.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment). Over spectacles eye protectors

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Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Ventilate the area if appropriate. Check electrical equipment particularly plugs and cables. Check if machines are fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. Cover electrical sockets with masking tape if applicable. If using pressure washer, take care to avoid splash back.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Cover electrical sockets with masking tape(if applicable). 5. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 6. Protect surrounding areas with dust covers ,if appropriate. 7. In one bucket prepare cleaning solution according to manufacturer’s instructions (adding agent to water) and add to machine. 8. Half fill one bucket with clean water. 9. Remove graffiti by either: a) Apply cleaning solution to marked surface, allow contact time, then scrub with abrasive pads, wash off and rinse with clean water. Or b) Use pressure washer, having taken safety precautions and using the method detailed for pressure washing. 10. If necessary mop surrounding floor area dry and neutralise with Acetic Acid. 11. Clean equipment and check for safety. 12. Return equipment, materials and warning signs to store and store safely and securely. 13.When floor dry return warning signs to store.

Care of Equipment Empty pressure washer after use, clean and wipe dry. Empty wet suction machine, clean and wipe dry. Clean all items used, including any access equipment.

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Safe Working Procedure Note

Activity Pressure Washing

Purpose Removal of dirt and heavy soilage from surfaces leaving clean and as dry as possible.

Suitable Jangro Products

Heavy Duty Traffic Film Traffic Film Cleaner Remover Remover BA060 BA100 Double Strength BA101

Kitchen Degreaser Heavy Duty BB015-5

Equipment Checklist Pressure Washer, wands, hoses and attachments. Wet Suction Machine. Cleaning agents. Measuring apparatus. Residual Current Device (RCD). Protective Covers for Furniture and other surfaces. Masking tape (to cover electrical sockets). Warning Signs.

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Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment). Over spectacles eye protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machines are fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. Cover electrical sockets with masking tape. When using pressure washer, take care to avoid splash back.

Step by Step Guide 1. Put on Personal Protective Equipment 2. Assemble all of the equipment to be used and check each item for safety, particularly plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Cover electrical sockets with masking tape. 5. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 6. Remove any obstructions from the area. 7. If necessary cover items with protective covers. 8. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water) and add to machine. 9. Select appropriate temperature, then direct jet at the surface to be cleaned, ensuring that the optimum distance from the spray nozzle to the working surface is maintained throughout. 10. Pay particular attention to heavily soiled areas. 11. Using suction machine remove excess water from floor and leave as dry as possible. 12. On completion remove plug and circuit breaker from power socket and recoil machine cable. 13. Clean equipment and check for safety 14. Return equipment, materials and warning signs to store and store safely and securely. 15. When floor dry return warning signs to store.

Care of Equipment Empty pressure washer after use, clean and wipe dry. Empty wet suction machine, clean and wipe dry. Clean all items used, including any access equipment.

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Safe Working Procedure Note

Safe Working Procedure Notes

Section IV Furniture

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Safe Working Procedure Note

Activity Dusting, Damp Wiping,Washing, Polish Application

Purpose Removal of dust, soilage, grease, finger prints, marks and deposits to leave a clean, hygienic surface. Suitable Jangro Products

Concentrated Hard Surface Multi Surface Multi Purpose Cleaner Polish Cleaner BA001 BA020-5 BA010-5 BA020-75 BA010-75

Cleaner Polish BG045

Luxury Polish BG046

Equipment Checklist Cleaning agent. Measuring apparatus. Aerosol or trigger spray aerosol polish. Buckets. Colour Coded Cloths. Window Scraper. Warning Signs. Dusters (lint free). Static mitten.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

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Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area (if applicable). Place Warning signs at the extremes of the work area prior to the work commencing. Cover electrical sockets with masking tape. Avoid splashing cleaning agent on to furniture, curtains or floors. Use only lint free dusters. Wipe any splashes immediately. Do not spray directly onto furniture when standing on a hard floor.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Ventilate the area. 5. Dusting: Using a dry, lint free duster or static mitten, systematically dust vertical surfaces, from top to bottom and horizontal surfaces with straight, overlapping strokes. Re-fold duster as necessary to ensure that dust is not re-deposited onto cleaned surfaces. Draw dust out of corners and away from the edges of horizontal surfaces. Do not flick duster. Replace duster as necessary. 6. Damp Wiping: Prepare cleaning solution according to manufacturer’s instructions (always adding agent to water) Using a damp cloth wrung almost dry, wipe the surface from top to bottom, using smooth fluent strokes. Rinse cloth in clean water as necessary, recharge with cleaning solution and wring out until almost dry. Repeat as necessary. 7. Washing: Apply cleaning solution using a cloth, then remove dirt by wiping with a cloth, turning the cloth frequently. Rinse the cloth in cleaning solution to remove dirt as often as is necessary. Apply clean rinse water and wipe dry with a clean cloth. 8. Polishing: Apply polish sparingly to a surface previously damp wiped and allowed to dry.Take care not to apply polish to any adjacent surfaces.When dry, buff to a high sheen. (If an aerosol polish containing silicone is to be applied to furniture ensure that the polish is applied to the duster and not directly to the furniture in order to prevent any polish falling to the floor and causing slippery conditions). 9. Clean equipment and check for safety. 10. Return equipment, materials and warning signs to store.

Care of Equipment Wash dusters and cloths. Wash buckets wipe and store upside down.

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Safe Working Procedure Note

Activity Upholstery Shampooing

Purpose Removal of general soilage from the upholstery, with minimal wetting in order to extend the life & improve the appearance. Suitable Jangro Products

Bactericidal Woolsafe Woolsafe Deodoriser Dry Foam Extraction BE055-1 Carpet Shampoo Shampoo BE002-5 BE011-5

Woolsafe Traffic Lane Spot & Stain Cleaner Remover BE040-5 BE021-5

Equipment Checklist Vacuum cleaner and appropriate tools. Upholstery Cleaning Machine (dry foam or hot water) and appropriate tools. Spray Bottle. Stain Removal kit. Small scrubbing brush (medium bristle). Cleaning Agents. Cloths. White Cloth/white tissue paper. 2 buckets. Sponge for manual method. Residual Current Device (RCD). Measuring apparatus. Warning Signs. Protective sheeting.

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Safe Working Procedure Note

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machine is fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machines in until they have been assembled and are ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines and hoses behind the work line at all times. Do not allow the cables to become taut at any time. Check upholstery for colour fastness before proceeding to clean. Do not allow fabric to become over wetted. Cover any polished surface with protective sheeting before shampooing.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, paying particular attention to plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 5. Ventilate the area. 6. Before cleaning, check upholstery for any damage, stains, areas of wear or problem points and report if found. 7. If possible ascertain type of filler in upholstery. 8. Remove loose soil using the vacuum cleaner. 9. Prepare Cleaning Solution according to manufacturer’s instructions (adding agent to water). 10. Using a white cloth check the upholstery for colour fastness, using neat cleaning agent. 11. If necessary remove stains using the stain removal kit. 12. Using the upholstery cleaning machine, clean thoroughly and systematically, ensuring that cleaning solution does not penetrate beyond the fabric. 13. Ensure the fabric is left as dry as possible after cleaning. 14. If cleaning manually, prepare dry foam shampoo in a bucket, immerse the sponge in the foam and clean the upholstery using the minimum of water. 15. Allow to dry then suction clean. 16. Remove plug and circuit breaker from power socket and recoil the machine cable. 17. Clean equipment and check for safety. 18. Return all equipment, materials and warning signs to store and store safely and securely.

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Safe Working Procedure Note

Care of Equipment Empty suction cleaner, check and clean/replace bag and filters. Clean sponge and scrubbing brush. Empty upholstery cleaning machine, flush clean, wipe dry and clean and wipe wand. Wash buckets wipe and store upside down.

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Safe Working Procedure Note

Activity Washroom Cleaning

Purpose To leave surfaces hygienically clean, in order to minimise the risk of cross contamination.

Suitable Jangro Products

Germicidal Foaming Perfumed Washroom Bactericidal Toilet Cleaner Cleaner Cleaner BC040-1 BC001-5 BC010-5 BC040-5 BC001-75 BC010-75

Washroom Toilet Acidic Toilet Sanitiser Descaler Cleaner BC030-1 BC050-1 Stainless BC030-5 BC050-5 Steel BC060-1 BC060-5

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Safe Working Procedure Note

Equipment Checklist Toilet Brush. 2 cloths of appropriate colours. Non abrasive pad. Cleaning Agents. 2 buckets. Spray bottle. Warning signs. Bottle Brush. Pair of tweezers. Plastic waste bags of appropriate colour. Measuring apparatus. Supply of consumables if required (soaps, paper towels, toilet rolls etc.).

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Take care not to splash walls and fixtures. Never mix cleaning agents as poisonous gases could result. Use cloths and buckets of a designated colour. Do not scratch surfaces/fittings with abrasives as scratches may harbour harmful bacteria. Always flush toilets and apply toilet cleaner first to ensure sufficient contact time. Wash cloths and allow to dry. Wash buckets, wipe and store upside down.

Step by Step Guide WC Method 1. Put on personal protective equipment. 2. Assemble all equipment and check for safety. 3. Place warning signs at extremes of work area. 4. Ventilate the area. 5. Empty waste bins and waste outlets in accordance with waste procedures and replace consumables if applicable. 6. Flush the toilet, with seat lid closed. 7. Reveal water line by pushing back water in the toilet bowl with toilet brush. 8. Apply toilet cleaner to the inside of the bowl, including under the rim and allow to soak (5-10 minutes contact time whilst other tasks are completed). 9. With cleaning agent (detergent sanitizer) and colour coded cloth immersed and wrung out, wipe outside and around WC, including toilet roll holder, pipework, toilet brush holder, cistern and handle, toilet seat lid(top & underneath) and hinges.

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Step by Step Guide continued 10. Scrub inside the bowl with toilet brush, particularly any stains, water line and under rim. 11. Flush toilet rinsing the brush in flushing water. Replace brush in holder. 12. Dry toilet seat with cloth, then close the lid. 13. Clean all equipment and return to store safely. Sluices, Urinals As WC 1-5 6. Flush the urinal and turn off automatic flushing system, if possible. 7. Remove all debris form channel and waste outlet. 8. With cleaning agent (detergent sanitiser) and colour coded cloth immersed and wrung out, wipe surrounding surfaces including cistern and pipework, starting at the highest point and working from clean to dirty parts. 9. Apply cleaning agent to entire face of urinal and wipe clean. Use the toilet brush inside the urinal. Pay particular attention to water marks and drain. 10. Rinse toilet brush then urinal using clean hot water. Repeat until clean. 11. Turn on automatic flushing cistern if possible. 12. Clean equipment and check for safety. 13. Return all equipment, materials and warning signs store safely. Wash Hand Basin As WC 1-5 6. Prepare cleaning solution according to manufacturer’s instructions (always add agents to water). 7. Using a colour coded cloth wrung out in cleaning solution, wipe surrounding surfaces including wall tiles, ledges, pipes, waste bin and underneath the basin. 8. Remove any objects form the basin e.g. soap. 9. Remove any loose hair or other items from the plug, chain and plug hole with tweezers. 10. Using a colour coded cloth rinsing out in cleaning solution, wipe around the inside of the basin, including plug, chain, taps and overflow. 11. With running tap water, rinse the basin area thoroughly, swilling water in overflow. Clean the overflow with the bottle brush. 12. Wring out cloth and polish stainless steel or chrome. 13. Replace all items. 14. Clean all equipment and check for safety. 15. Return equipment, materials and warning signs to store safely. Baths As WC 1-6 7. With a colour coded cloth immersed in cleaning solution and wrung out, wipe the surrounding surfaces including the wall tiles, ledges, pipes, waste bin, stool, hand rails, grasps, bath mat, soap dish and outside of the bath, working from clean to dirty areas. 8. Remove any objects form the basin e.g. soap. 9. Remove any hair or other obstructions from the plughole, chain and overflow using the tweezers. 10. Using a colour coded cloth immersed in cleaning solution and wrung out, wipe around the inside of the bath, including plug, chain, taps and overflow. Clean the overflow with the bottle brush. 11. With running tap water rinse the bath thoroughly, swilling water into the overflow. 12.Wring out cloth until almost dry and polish all stainless steel and chrome. 13. Replace all items. 14. Clean all equipment and check for safety. 15. Return equipment, materials and warning signs to store safely.

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Step by Step Guide continued Shower As WC 1-6 7. Clean the curtain rail with colour coded cloth immersed in cleaning solution and wrung out. 8. Using a colour coded cloth wrung out in cleaning solution, start at the highest point of the cubicle and wipe clean to dirty areas, paying particular attention to wall tiles, shower head, taps and soap tray. 9. Remove any objects form the shower e.g. soap. 10. Remove any hair from plug hole with tweezers. 11. If a shower tray is used clean inside and out with a colour coded cloth wrung out in cleaning solution. Check the shower tray for damage and report if necessary. 12. Replace al items. 13. Clean shower curtain weekly by soaking in cleaning solution and hanging to dry. 14. Clean all equipment and check for safety. 15. Return equipment, materials and warning signs to store safely. Bidet As WC 1-6 7. Using a colour coded cloth wrung out in cleaning solution, wipe surrounding surfaces including wall tiles, pipes, outside of bowl, taps and top of rim. 8. Remove any debris from plug hole. 9. Dampen the bowl by running the taps. Using a wrung out colour coded cloth, wipe the inside of the bowl and underneath the rim. 10. Using a colour coded cloth and a bottle brush, clean the overflow. 11. Using tap water, rinse the bowl thoroughly. 12. Clean equipment and check for safety. 13. Return equipment, materials and warning signs to store.

Care of Equipment Ensure toilet brush and holder are clean before returning brush to holder. Wash cloths and allow to dry. Wash buckets wipe and store upside down.

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Activity Cleaning Personal Computers

Purpose Removal of dust, soilage, grease, finger prints, marks and deposits to leave a clean, hygienic surface.

Suitable Jangro Products

Telephone & Foam VDU Wipes Cleaner BA035 BG050

Equipment Checklist Mini-vac. Proprietary foam cleaner/cleaning wipes/cleaning solution. Non-linting cloth. Cotton buds. Waste bin or bag. Warning signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area (if applicable). Place Warning signs at the extremes of the work area prior to the work commencing. PC & VDU must be switched off at the mains and unplugged before cleaning. Cleaning should not be attempted when a computer is “live”.

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Safety First continued A “live” computer should not be switched off, unplugged or the connections touched. Do not clean computer discs. The PC must not be moved. All cleaning agents & materials should be anti-static. Anti-glare mesh should only be dry dusted.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Ventilate the area. 5. Check that both the PC and VDU have been switched off by the client at the mains and unplugged before starting the cleaning operation. 6. Remove ant-glare mesh, if fitted, before cleaning the screen. 7. Remove loose debris by hand, then remove dust from the keyboard, screen and PC with the mini-vac or non linting dry cloth. 8. Apply cleaning solution to the cloth and damp wipe VDU surround, keyboard surround and other visible surfaces. 9. Clean screen systematically, edges first then horizontally in over-lapping strokes. 10. Clean tops of keys and around keys with cotton buds. 11. Clean equipment and check for safety. 10. Return equipment, materials and warning signs to store safely.

Care of Equipment Empty and clean mini-vac.

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Safe Working Procedure Notes

Section V General

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Activity Dry Steam Cleaning

Purpose Removal of dirt and heavy soilage from surfaces leaving clean and as dry as possible. Equipment Checklist Dry steam machine, wands, hoses, attachments, socks, towels etc. Cleaning agents. Measuring apparatus. Cloths. Bucket. Scrubbing brush or abrasive pad. Residual Current Device (RCD). Protective Covers for flooring if cleaning vertical surfaces. Masking tape (to cover electrical sockets). Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves. Protective Shoes (if identified on risk assessment).

Safety First Ensure Personal Protective Equipment is worn at all times, particularly gloves to avoid contact with steam. Place Warning signs at the extremes of the work area prior to the work commencing. Check electrical equipment particularly plugs and cables. Check if machines are fitted with a Residual Current Device (RCD). Ensure RCD is in power socket before inserting machine plug. Do not plug machine in until it has been assembled and is ready for use. Ensure hands are dry before plugging in machines. Always keep the machine cables behind the machines at all times. Do not allow the cables to become taut at any time. Ensure that only water and no chemical is added to machine. If a cleaning solution has been used to loosen heavy soilage it should be completely removed to avoid the possibility of chemical vapour causing a hazard to health. Cover electrical sockets with masking tape.

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Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety, particularly plugs and cables. 3. Place warning signs at the extremes of the work area. 4. Cover electrical sockets with masking tape. 5. Insert Residual Current Device (RCD) into the power socket before connecting the machine to the power supply. 6. Remove any obstructions from the area. 7. If necessary cover flooring with protective covers. 8. Fill the machine with water to the level indicated by the manufacture. 9. Screw the pressure cap into position. 10. Switch machine on and allow time for steam to build up inside the pressure tank. 11. If applicable test colour fastness of fabric before cleaning. 12. If applicable, prepare cleaning solution in accordance with manufacturer’s instructions (always add agent to water) to loosen any heavy soilage. 13. If applicable, wipe all cleaning solution from cleaning area before steam is applied. 14. Direct the appropriate tool in a low safe position to test if the machine is ready for use. 15. If necessary adjust the pressure to give sufficient steam. 16. Pay particular attention to heavily soiled areas. 17. Replace socks as they become soiled. 18. Wipe soiled areas dry immediately after cleaning. 19. When finished release the pressure in a safe and controlled manner. 20. Remove plug and circuit breaker from power socket and recoil machine cable. 21. Clean equipment and check for safety. 22. Return equipment, materials and warning signs to store and store safely and securely.

Care of Equipment Empty steam cleaning machine and clean tools. Clean all items used, including any access equipment. Clean bucket, wipe and store upside down. Wash cloths and allow to dry. Clean scrubbing brush and abrasive pad.

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Safe Working Procedure Notes

Section VI Waste

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Activity Disposal of Hypodermic Syringes

Purpose To ensure the safe and hygienic removal and disposal of contaminated sharps.

Suitable Jangro Products

Bio Hazard Sharps Combination Handling Kit Kit EA 126 EA127

Medical Sanitiser BA051

Equipment Checklist A puncture resistant “sharps” disposal carton. Plastic tweezers. Clean white tissue. Antiseptic spray. Antiseptic wipes. Yellow biohazard waste bag.

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Personal Protective Equipment Required Protective disposable neoprene gloves. Disposable apron. Disposable gloves.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Ensure that none of the contaminated items are disposed as normal waste.

Step by Step Guide 1. Before entering the area put on the disposable apron and the gloves. 2. Place warning signs at the entrance of the work area to warn users of your presence. 3. Places all of the equipment within easy reach within the work area, making sure that none of it comes into contact with the contaminated items. 4. Open the lid of the disposal carton and place it on the floor next to contaminated syringe. 5. Take the tweezers and manoeuvre the syringe into a position where you can grasp it firmly by the body (not by the needle end). 6. Making sure that you have a firm grip on the syringe, carefully places it into the carton, taking care to place it in needle first. 7. Once this has been done repeat the process for any additional items in the work area. 8. When you are certain that the syringes have been deposited safely inside the carton, place the tweezers inside and close the lid, making sure that it is sealed properly and place it to one side. 9. Sprays the infected area with the antiseptic solution and wipes with the clean tissue. 10. Once all of the potentially infected area has been disinfected, dispose of the tissue in the biohazard waste bag. 11. Remove gloves and apron and place them in the biohazard waste bag. 12. To finish, wipe your hands with an anti-septic wipe and place it in the biohazard waste bag. 13. Seal the bag and place it in the designated waste reception area. 14. Take the sharps disposal carton and arrange for its disposal in line with the relevant local authority guidelines. 15. Return to the cubicle and clean it thoroughly as normal. 16. Remove the warning sign, return all equipment to the store and reopen the area for normal use. 17. Report the incident to your manager or supervisor.

Care of Equipment All items used are disposable to maintain hygiene standards. Ensure that no disposable items are re-used following the cleaning procedure.

Clean-up procedures following removal of contaminated items should be relevant to the area being cleaned and reference to the relevant Safe Working Procedure Note should be made.

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Activity Dealing with Pest Carcasses (insect, bird, rodent)

Purpose To ensure the safe and hygienic removal and disposal of pest carcasses.

Suitable Jangro Products

Medical Cleaner Bio Hazard Sanitiser Disinfectant Combination BA051 BA050 Kit EA127

Equipment Checklist A biohazard waste bag. Antiseptic spray. Disposable gloves and apron. Disposable spatula and scoop and pair of tweezers. Anti-septic hand wipe. Disposable tissue. Bactericidal cleaning solution and scrubbing brush.

Personal Protective Equipment Required Protective disposable neoprene gloves. Disposable apron. Disposable gloves.

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Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Ensure that none of the contaminated items are disposed as normal waste.

Step by Step Guide Important Note: If the carcass is a rat or pigeon, do not attempt to handle it. Leave it to the Pest Control Officer and only carry out the clean-up procedure described in this note.

1. Before entering the work area, put the disposable apron and gloves. 2. Places warning signs at the extremes of the work area to warn people of your presence. 3. Place all of your equipment within easy reach, taking care that none of it comes into contact with the area from which the carcass has been found. 4. Taking the spatula and scoop, remove the carcass carefully, taking care that it does not come into contact with any exposed skin. (for large insects, use the tweezers) and place it, along with the spatula and scoop, into the biological waste bag. 5. Once the carcass has been removed, using a scrubbing brush, apply bactericidal cleaning solution to the area, rotationally scrubbing the area where the carcass was found. 6. Soak up the waste solution using absorbent tissue and deposit it in the waste bag. 7. Once the area is relatively dry, apply the antiseptic solution by spraying the affected area thoroughly and allow to dry naturally, before wiping with absorbent tissue and depositing in the waste bag. 8. Clean the whole room thoroughly in the usual way using appropriate equipment and techniques normal equipment. 9. Before finishing place your apron and gloves in the waste bag. 10. Wipe your hands thoroughly with the ant-septic wipe and place it the waste bag. 11. Seal the waste bag and place it in the designated area ready for collection. 12. Reopen the room and return all equipment, including the warning sign to the storage area.

Care of Equipment All items used are disposable to maintain hygiene standards. Ensure that no disposable items are re-used following the cleaning procedure.

Clean-up procedures following removal of contaminated items should be relevant to the area being cleaned and reference to the relevant Safe Working Procedure Note should be made.

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Activity Dealing with Body Fluid Spillages

Purpose To ensure the safe and hygienic removal and disposal of Body Fluids and contaminated items.

Suitable Jangro Products

Body Fluid Bio Hazard Medical Spill Kit Combination Sanitiser EA125 Kit BA051 EA127

Equipment Checklist Body Fluid Spillage Kit comprising: Absorbent granules. Clean white tissue. Antiseptic spray. Antiseptic wipes. Yellow biohazard waste bag.

Personal Protective Equipment Required Protective disposable neoprene gloves. Disposable apron.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Ensure that none of the contaminated.

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Step by Step Guide 1. Before entering the work area, put on the disposable apron and gloves. 2. Place warning signs at the extreme of the work area to warn people of your presence. 3. Place all of the equipment within easy reach, taking care that none of it comes into contact with the stain to be cleaned. 4. Standing over the stain, take the absorbent granule container and sprinkle it liberally over the stain, making sure it is completely covered. 5. After giving the granules time to absorb the majority of the liquid, check that it has been drawn from the carpets and is beginning to take a more solid form. 6. Once you are satisfied, take the cardboard spatula and agitate the stain. Using the cardboard spatula and working from the outside of the stain in, scrape the residue into the scoop and place it into the waste bag. Place the scoop and spatula in the bag for disposal. 7. After taking as much of the stain up as possible, take up the rest of the powder using the dry cleaning cloth and dispose of it in the waste bag. 8. Once the majority of the stain has been removed, spray the area liberally with the anti-septic solution and allow a couple of minutes for it to act. 9. Taking another clean cloth dry the area and dispose of it in the waste bag. 10. Before finishing place apron and gloves in the waste bag. 11. Wipe your hands thoroughly with the ant-septic wipe and place it the waste bag. 12. Seal the waste bag and place it in the designated area ready for collection. 13. Reopen the room and return all equipment, including the warning sign to the storage area.

Care of Equipment All items used are disposable to maintain hygiene standards. Ensure that no disposable items are re-used following the cleaning procedure.

Clean-up procedures following removal of contaminated items should be relevant to the area being cleaned and reference to the relevant Safe Working Procedure Note should be made.

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Safe Working Procedure Note

Activity Litter Picking

Purpose Removal of litter leaving area litter free.

Equipment Checklist Litter gripper. Litter spike. Clapper boards. Long handle brush and pan. Sharp’s rigid container. Plastic sacks. Oil can containing light oil. Markers to identify contaminated waste. Waste bin or bag.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves

Safety First Ensure Personal Protective Equipment is worn at all times. Contaminated waste must not be handled. When cleaning hedgerows only one foot should be placed into the hedgerow. Leave items out of reach. Sharps must be collected and disposed of following relevant Sharps Disposal Procedure. Sharps must be placed in designated rigid containers.

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Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Pick up litter using appropriate equipment and place into designated plastic sacks. 4. Place sharps into designated rigid containers. 5. Mark and report any suspected contaminated waste. 6. Remove sacks and rigid containers to designated waste collection areas. 7. On completion oil litter gripper joints and litter picker. 8. Clean equipment and check for safety. 9. Return equipment, materials to store safely. 10. Wash hands.

Care of Equipment Wash all equipment. Oil litter picker and litter gripper joints.

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Safe Working Procedure Notes

Section VII Kitchens

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Activity Chopping Boards & Food Preparation Areas

Purpose Leave all surfaces clean, free from all dirt & food & hygienically clean.

Suitable Jangro Products

Kitchen Cleaner Sanitiser BB010-5 BB010-75

Equipment Checklist Cleaner Sanitiser. Cloths. Bucket.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net.

Safety First Ensure Personal Protective Equipment is worn at all times. Place Warning signs at the extremes of the work area prior to the work commencing. Physically check the condition of all equipment before and after use. Change cloths & Cleaning Solution Regularly. Clean all equipment after use.

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Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at the extremes of the work area. 4. Ventilate the area. 5. In bucket prepare cleaning solution following manufacturer’s instructions (product must be added to the water). 6. Brush off and remove debris from surfaces to be cleaned. 7. Load a clean cloth with clean, warm water and wipe surface. 8. Load a clean cloth with cleaning solution & liberally wet the surface. 9. Allow time for the solution to act on the surface. 10. Wipe the surface clean and allow to air dry. 11. Clean and return all equipment.

Care of Equipment Clean cloths and allow to air dry. Clean bucket.

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Activity Manual Dishwashing

Purpose Leave all dishes clean, free from all dirt, food & hygienically clean.

Suitable Jangro Products

Supreme Concentrated Washing up Lemon liquid Detergent BB028-5 BB030 BB028-1 BB035-5

Detergent Anti-Bactericidal BB045-5 Concentrated Cleaner BB040-5

Equipment Checklist Hand Dishwashing Detergent. Cloths. Abrasive Pads/Scrubbing Brush.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net.

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Safety First Ensure Personal Protective Equipment is worn at all times. Change cloths/pads /brush & Cleaning Solution Regularly. Check & Clean all equipment after use.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Prepare a solution of Hot Water & chosen washing up liquid. 4. Scrape off any waste food into a waste food bin. 5. Place dishes into the solution and allow to soak. 6. Rinse with clean hot water and allow to air dry. 7. Return all equipment to store and store safely and securely.

Care of Equipment Clean cloths/pads/brush after use and allow to air dry.

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Activity Cleaning of Food Processing Machinery

Purpose Leave all surfaces clean, free from all dirt, food & hygienically clean.

Suitable Jangro Products

Kitchen Cleaner Sanitiser BB010-5 BB010-75

Equipment Checklist Cleaner sanitiser. Abrasive Pads/Scrubbing Brush. Cloth. Bucket. Warning Signs. Waterproof kit or tape. Trigger Spray Bottle.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net. Over spectacle eye protectors.

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Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Allow appropriate contact time. Change pads/brush regularly. Check & Clean all equipment after use. Switch off power and remove plug from electrical supply before cleaning.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs and ventilate the area. 4. Switch off power and remove plug from the electrical supply. 5. Protect electrical parts using a waterproof kit/tape. 6. Prepare a solution of hot water and cleaner sanitiser, following manufacturer’s instructions, always adding agents to water. 7. Place any removable parts in the solution or spray and allow adequate contact time. 8. Clean all parts by brushing or wiping. 9. Rinse with clean hot water and allow to air dry. 10. Clean all equipment and return all to store and store safely and securely.

Care of Equipment Clean pads/brush after use and allow to air dry. Clean bucket inside and out and allow to air dry upside down.

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Safe Working Procedure Note

Activity Cleaning of Fryers

Purpose Leave all surfaces clean & free from all dirt & food.

Suitable Jangro Products

Heavy Duty Degreasing Kitchen Powder Degreaser BB100 BB015-5 BB015-75

Equipment Checklist Cleaner Degreaser. Scrubbing Brush. Spatula. Disposable paper tissue. Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net. Over Spectacle Eye Protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Switch off power and remove plug from power socket before cleaning. Allow fat to cool before emptying fryer.

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Safety First continued Allow appropriate contact time. Change cloths/pads /brush & Cleaning Solution Regularly. Be aware of hot fat splashes. Check & Clean all equipment after use.

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs at extremes of work area. 4. Ventilate area. 5. Switch off power & remove plug from the powers ocket. 6. Drain Fat into a waste container and wipe away any residual grease using disposable paper tissue. 7. Fill fryer with a solution of water and cleaner degreaser, following manufacturer’s instructions, always adding agent to water. 8. Submerge all baskets and utensils in the solution. 9. Switch on and boil. 10. Check on progress of cleaning and switch off when satisfied. 11. Remove any film or deposits from the inside of the fryer with a brush or spatula and deposit in a waste food bin. 12. Empty the fryer and rinse thoroughly with clean hot water and allow to air dry. 13. Return all equipment to store and store safely and securely.

Care of Equipment Clean all equipment after use and allow to air dry.

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Safe Working Procedure Note

Activity Cleaning of Dishwashers (if not self cleaning)

Purpose Leave all dishes clean, free from all dirt, food & hygienically clean.

Suitable Jangro Products

Heavy Duty Degreasing Kitchen Powder Degreaser BB100 BB015-5

Equipment Checklist Cleaner/Degreaser. Cloth. Bucket. Abrasive Pads/Scrubbing Brush. Warning signs. Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net. Over spectacle eye protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Change cloths/pads/brush & Cleaning Solution Regularly. Check & Clean all equipment after use. Ensure machine is switched off and plug removed form power socket before cleaning.

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Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Ventilate the area and place warning signs. 4. Remove spray arms and check holes are not blocked. 5. Remove filters and empty out any debris into a waste bin. 6. Prepare solution of hot water and cleaner degreaser in bucket, following manufacturers instructions, always adding agent to water. 7. Clean filters with solution and rinse well with clean hot water. 8. Clean interior then exterior with solution using a clean cloth. 9. Rinse with clean hot water. 10. Replace all removable parts and allow to air dry. 11. Return all equipment to store and store safely and securely.

Care of Equipment Clean cloths/pads/brush after use and allow to air dry.

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Safe Working Procedure Note

Activity Cleaning of Fridges, freezers, cold rooms and refrigerated storage/display units

Purpose Leave all surfaces clean, free from all dirt, food & hygienically clean.

Suitable Jangro Products

Kitchen Cleaner Sanitiser BB010-5 BB010-75

Equipment Checklist Cleaner/sanitiser. Cloth. Bucket. Abrasive Pads/Scrubbing Brush.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net. Over spectacle eye protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Change cloths/pads/brush & Cleaning Solution Regularly. Check & Clean all equipment after use. Ensure machine is switched off and plug removed form power socket before cleaning.

© JANGRO Network S.W.P.40 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:42 AM Page 124

Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Ventilate the area and place warning signs. 4. Remove food to alternative cool storage. 5. Prepare solution of hot water and cleaner sanitiser in bucket, following manufacturers instructions, always adding agent to water. 6. Remove racks and soak in solution. 7. Clean all surfaces, handles seals, interior and exterior surfaces with solution using a clean cloth. 8. Rinse with clean hot water and allow to air dry. 9. Reconnect appliance and allow it to reach correct temperature before replacing food. 10. Return all equipment to store and store safely and securely.

Care of Equipment Clean cloths/pads/brush after use and allow to air dry.

© JANGRO Network S.W.P.40 Page 2 of 2 Safe Working Procedure Jangro 13/8/04 11:42 AM Page 125

Safe Working Procedure Note

Activity Cleaning of Ovens & Grills

Purpose Leave all surfaces clean, free from all dirt, food & hygienically clean.

Suitable Jangro Products

Oven Cleaner BB020-5 BB020-75

Equipment Checklist Oven Cleaner(ready to use). Abrasive Pads/Scrubbing Brush. Warning Signs.

Personal Protective Equipment Required Protective Overall. Protective Neoprene or PVC Gloves with gauntlets. Cap, hat or hair net. Over spectacle eye protectors.

Safety First Ensure Personal Protective Equipment is worn at all times. Ventilate area. Place Warning signs at the extremes of the work area prior to the work commencing. Allow appropriate contact time. Change pads/brush. Check & Clean all equipment after use.

© JANGRO Network S.W.P.41 Page 1 of 2 Safe Working Procedure Jangro 13/8/04 11:42 AM Page 126

Safe Working Procedure Note

Step by Step Guide 1. Put on Personal Protective Equipment. 2. Assemble all of the equipment to be used and check each item for safety. 3. Place warning signs and ventilate the area. 4. Spray surfaces with oven cleaner or liquid griddle cleaner. 5. Allow adequate contact time. 6. Clean stubborn deposits using abrasive pad. 7. Rinse with clean hot water and allow to air dry. 8. Clean and return all equipment to store and store safely and securely.

Care of Equipment Clean pads/brush after use and allow to air dry.

© JANGRO Network S.W.P.41 Page 2 of 2