The DTMP19 Hospitality Manual
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TOURNAMENT STAFF Below are the names and email addresses of the Dell Technologies Match Play Staff. Please do not hesitate to reach out with any questions. We are here to ensure you and your guests have an enjoyable experience. Jordan Uppleger Kris Devlin Executive Director Sales Manager Office: 512-949-5881 Cell: 512-803-0613 Email: [email protected] Email: [email protected] Callie Gibson Geoff Hill Senior Tournament Services Manager Operations Manager Cell: 520-906-7447 Cell: 520-591-1714 Email: [email protected] Email: [email protected] Rosalyn Barnett Devin Whalen Tournament Coordinator Operations Intern Email: [email protected] Email: [email protected] Zoe Margolis Tournament Services Intern Office: 512-949-5885 Email: [email protected] Address: 3600 N. Capital of Texas Highway Building B, Suite 230 Austin, TX 78746 FAN VILLAGE U WC 1. FIRST AID & SPECTATOR INFO/LOST & FOUND 2. FAN SHOP-MERCHANDISE TENT MC 3. DELL TECHNOLOGIES FAN EXPERIENCE 4. LOCAL FOOD VENDORS OAK GROVE ON SIX K 8 E 7 6 5 5. TAPS & TACOS/CRAFT BEER 6. LOCAL FOOD VENDOR 7. COWBOY CANTINA R 8. VIDEO BOARD F K LAKE HOUSE CHALET O MC G B PRESENTED BY MICROSOFT U UBER L P PRESENTED BY BAYLOR PICK-UP/DROP-OFF PRESENTED BY AVIS SCOTT & WHITE HEALTH H M Q D I WATERLOO E CAPITAL CLUB J N R PRESENTED BY HOTEL VAN ZANDT TERRACE TOURNAMENT FACT SHEET Date Tournament History March 27-31, 2019 Year Winner Site 1999 Jeff Maggert La Costa Resort & Spa Site 2000 Darren Clarke La Costa Resort & Spa Austin Country Club 2001 Steve Stricker The Metropolitan Club Austin, TX 2002 Kevin Sutherland La Costa Resort & Spa 2003 Tiger Woods La Costa Resort & Spa 2004 Tiger Woods La Costa Resort & Spa 2005 David Toms La Costa Resort & Spa 2006 Geoff Ogilvy La Costa Resort & Spa 2007 Henrik Stenson The Gallery Golf Club 2008 Tiger Woods The Gallery Golf Club 2009 Geoff Ogilvy Ritz-Carlton, Dove Mountain 2010 Ian Poulter Ritz-Carlton, Dove Mountain 2011 Luke Donald Ritz-Carlton, Dove Mountain 2012 Hunter Mahan Ritz-Carlton, Dove Mountain 2013 Matt Kuchar Golf Club at Dove Mountain 2014 Jason Day Golf Club at Dove Mountain 2015 Rory Mcilroy TPC Harding Park Par/Yardage 2016 Jason Day Austin Country Club Par: 36-35=71 / 7,028 Yards 2017 Dustin Johnson Austin Country Club 2018 Bubba Watson Austin Country Club Architect Pete Dye (1984) Format Five Day match play competition. Group play Wed. – Fri. Single elimination bracket play, Sat. – Sun. Defending Champion Bubba Watson TV TIMES All televisions sets should be on the Dell Technologies Match Play during the broadcast hours. Wednesday, March 27 Golf Channel: 1:00-7:00 p.m. CT Thursday, March 28 Golf Channel: 1:00-7:00 p.m. CT Friday, March 29 Golf Channel: 1:00-7:00 p.m. CT Saturday, March 30 Golf Channel: 9:00 a.m.-1:00 p.m. CT NBC: 1:00-5:00 p.m. CT Sunday, March 31 Golf Channel: 9:00 a.m.-1:00 p.m. CT NBC: 2:00-6:00 p.m. CT SCHEDULE OF EVENTS Monday, March 25 Friday, March 29 • Gates open 9:00 a.m. • Gates open 8:30 a.m. • Will Call open 9:00 a.m. – 6:00 p.m. • Will Call open 8:30 a.m. – 6:00 p.m. • Practice Day for professionals • All hospitality venues open • Course closed to the Public – Dell Technologies • Competition Group Play Day Three employees, ACC ticket holders & volunteers only • Approximate Tee Times: 9:30 a.m. – 3:11 p.m. • 1899 Club, Front-Nine Member Patio, Back-Nine Member Patio and Clubhouse open Saturday, March 30 • Gates open 7:00 a.m. Tuesday, March 26 • Will Call open 7:00 a.m. – 4:00 p.m. • Gates open 9:00 a.m. • All hospitality venues open • Will Call open 9:00 a.m. – 6:00 p.m. • Round of 16 bracket play, approximate tee times: • Practice Day for professionals 7:30 – 8:47 a.m. • Course closed to the Public – Dell Technologies • Quarterfinals bracket play, approximate tee times: employees, ACC ticket holders & volunteers only 12:25 – 1:10 p.m. • Executive Women’s Day 10:00 a.m. – 3:30 p.m. • 1899 Club, Front-Nine Member Patio, Back-Nine Sunday, March 31 Member Patio and Clubhouse open • Gates open 8:00 a.m. • Will Call open 8:00 a.m. – 4:00 p.m. Wednesday, March 27 • All hospitality venues open • Gates open 8:30 a.m. • Semifinals bracket play, approximate tee times: • Will Call open 8:30 a.m. – 6:00 p.m. 9:00 – 9:11 a.m. • All hospitality venues open • Consolation & Championship Matches, approximate • Competition Group Play Day One tee times: 2:00 – 2:15 p.m. • Approximate Tee Times: 9:30 a.m. – 3:11 p.m. • Trophy Ceremony immediately following play Thursday, March 28 Note: Hospitality venues will open the same times • Gates open 8:30 a.m. as gates and will close 30 minutes after play. • Will Call open 8:30 a.m. – 6:00 p.m. • All hospitality venues open • Competition Group Play Day Two • Approximate Tee Times: 9:30 a.m. – 3:11 p.m. Marketing and Sponsorship Opportunities Sponsorships Typical sponsorship categories include hospitality venue presenting rights & interior branding, special event presenting rights, public venue presenting rights, etc. For more information and availability, contact Kris Devlin at [email protected] or 512-949-5885. Spectator Guide Acknowledgements The spectator guide provides hole-by-hole details of the Austin Country Club golf course, as well as player bios, course maps, and daily professional groupings and start times. The Spectator Guide is complimentary to all fans and is also distributed to all hospitality venues. • Total distribution for tournament week: 50,000 + • Austin American Statesman Preview Publication distribution: 100,000+ • Full page acknowledgement (4x7): $5,000 • Artwork deadline: February 15, 2019 WC FAN VILLAGE KZ D FV OAK GROVE ON SIX D A - FAN SHOP – MERCHANDISE TENT B - DELL TECHNOLOGIES FAN EXPERIENCE - TAPS & TACOS C - LOCAL FOOD VENDORS - CRAFT BEER D - MEXICO CHAMPIONSHIP - LOCAL FOOD VENDORS AD SPACE FN OG PRESENTED BY HOTEL VAN ZANDT PRESENTED BY MICROSOFT KZ D FV WC WINE & DINE PRESENTED BY BAYLOR SCOTT FN & WHITE HEALTH PRESENTED BY WILLIAM HILL ESTATE WINERY PRESENTED BY NETJETS DAILY PAIRINGS MARCH 21-25 Official Tee Time Provider of the PGA TOUR AUSTIN COUNTRY CLUB delltechnologiesmatchplay.COM POLICIES AND PROCEDURES Alcohol Policy Strict adherence to alcoholic beverage consumption laws will be enforced in all hospitality areas. • Alcohol cannot be served to anyone younger than 21; proof of age will be required for anyone younger than 35 • Only two drinks may be purchased at a time; spectators are not allowed to carry more than two drinks at any given time • Beverages may not be brought into or taken out of the ACC Clubhouse First Aid Presented by Baylor Scott & White Health Three First Aid stations are available during tournament week. First Aid Headquarters is located in the cart barn next to the 1st tee and the clubhouse. The second location is near the Fan Village. Third location is located by 6 green. For serious injuries, an ambulance is on site. Inclement Weather Policy Observe the leaderboards throughout the golf course for “Weather Warning” signs that will appear prior to inclement weather moving into the area. When this sign appears, spectators are advised to take precautions PRIOR to play being suspended. If the siren sounds, seek shelter immediately. AVOID THE FOLLOWING - Open areas, bleachers, hilltops, high places, isolated trees, bodies of water, golf carts and metal or wire fences. If your hospitality suites are deemed unsafe, this will be communicated on all scoreboards, hospitality televisions, and via your hospitality staff and volunteers. Lost & Found Lost and found will be located near the Fan Village in the spectator info tent. After gate hours, all items will be transferred to the tournament office. Lost & Found: 512-277-2176 Tournament Office: 512-949-5885 POLICIES AND PROCEDURES PERMITTED ITEMS Personal bags 6”x6” or smaller 6” (See the PGA TOUR Bag Policy for more information 6” (https://www.pgatour.com/company/tournaments-prohibited-items.html#bagpolicy)) Clear plastic, vinyl or other carry items not exceeding 12” x 6” x 12” 12” (See the PGA TOUR Bag Policy for more information (https://www.pgatour.com/company/tournaments-prohibited-items.html#bagpolicy)) 12” 6” A one-gallon clear resealable plastic bag (See the PGA TOUR Bag Policy for more information (https://www.pgatour.com/company/tournaments-prohibited-items.html#bagpolicy)) At the tournament’s discretion, food may enter the tournament in a clear, resealable plastic bag, not to exceed the size of a one (1) gallon bag Mobile phones, tablets, and PDA’s - MUST be on Silent mode and adhere to TOUR’s Mobile Device Policy (See the PGA TOUR Mobile Device Policy for more information (https://www.pgatour.com/company/mobile-device-policy.html)) Point and shoot, film or DSLR cameras with lens smaller than 6”; no case (During Practice Rounds Only) Umbrellas without sleeve Portable radios with headsets Medically necessary materials, strollers, small diaper bags, plastic baby bottles, and other essential baby supplies (infant must be with carrier) - items subject to search Collapsible chairs without chair bags Binoculars without case Seat cushions that do not require a carrying case or that do not have pockets or compartments Segways®, motorized scooters or other personal transportation devices when used as a mobility aid by individuals with mobility impairment POLICIES AND PROCEDURES PROHIBITED ITEMS No bags larger than a small purse 6”x6” including carrying cases, backpacks, camera bags, or chair bags (See the PGA TOUR Bag Policy for more information (https://www.pgatour.com/company/tournaments-prohibited-items.html#bagpolicy))