Annual Report and Accounts 2019 T H E W a T C H E S O F S W
ANNUAL REPORT AND ACCOUNTS 2019 THE OF WATCHES SWITZERLAND GROUP ANNUAL REPORT AND ACCOUNTS 2019 THE WATCHES OF SWITZERLAND GROUP THE WATCHES OF SWITZERLAND GROUP IS THE UK’S LEADING LUXURY WATCH SPECIALIST OPERATING IN BOTH THE UK AND US, WITH A COMPLEMENTARY LUXURY JEWELLERY OFFER. The Group comprises of four prestigious retail brands; Watches of Switzerland, Mappin & Webb, Goldsmiths and Mayors and has been transformed over the last five years into a modern, technologically advanced, multi-channel retailer with a foundation of success based on strong watch brand partnerships, impactful marketing and unrivalled customer experience. A range of icons are used throughout this report to highlight our performance in key areas GOVERNANCE FRAMEWORK Our governance framework allows us to consider stakeholders when making key decisions throughout BOARD LEADERSHIP DIVISION OF COMPOSITION, AUDIT, RISK REMUNERATION AND COMPANY RESPONSIBILITIES SUCCESSION & AND INTERNAL the year. PURPOSE EVALUATION CONTROL Read more Corporate governance page 56 OUR STRATEGIC PRIORITIES The Group’s strategy for continued growth and market share is focused across both GROWING BEING A STRONG DELIVERING CONTINUING TO EXPANDING REVENUE PARTNER FOR EXCEPTIONAL DEVELOP BEST IN MULTI-CHANNEL UK and US markets. AND PROFITS OUR LUXURY CUSTOMER CLASS PRACTICES MARKET LEADERSHIP WATCH BRANDS SERVICE Read more Our strategy page 9 AT A GLANCE The Watches of Switzerland Group is the UK’s largest luxury watch retailer with over 35.0% market share and accounting for half of Rolex’s sales in the UK. Sales of our top five luxury watch brands of Rolex, Patek Philippe, Omega, Breitling and TAG Heuer made up 70.0% of the Group’s revenue in FY19.
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