70

Two cyclones that hit in close succession in early 2011 caused about $10m worth of damage to our roads

Auckland Transport Annual Report 2011 71

Section 3 people and partners

Executive Leadership Team 72

People 74

Collaborating with key partners 78

A sustainable approach 80

Progress on key projects 85

Section 3 People and Partners 72

Executive leadership team

Dr David Warburton Chief Executive

Before joining Auckland Transport, David was the Chief Executive for CPG NZ & Australia, and prior to that Chief Executive of Wanganui District Council. He still serves on the Whanganui District Health Board. David has a PhD in environmental engineering from Massey University and has held numerous senior management roles in the forestry, processing, packaging, property development and retail industries.

Dr Kevin Doherty Chief Infrastructure Officer

Most recently, Kevin held various senior leadership roles with the NZTA. Kevin led the initiation and development of the Auckland Motorway Alliance and has been integrally involved in major state highway infrastructure projects around the country. Kevin holds a Doctorate from the University of Adelaide in structural engineering and an MBA from Massey University.

Fergus Gammie Chief Operating Officer

Prior to joining Auckland Transport, Fergus held the role of Chief Executive of the Auckland Regional Transport Authority (ARTA). Fergus worked with ARTA since its formation in 2004. He has also worked for Auckland Regional Council, and spent many years as a Transport Consultant, playing a key role in leading and developing passenger transport, travel demand management and transport consulting for businesses throughout Australasia.

David Foster Chief Financial Officer

Dave Foster has been a CFO for over 20 years. He has been a member of the NZ Institute of Chartered Accountants (NZICA) for 25 years and was a member of the Financial Reporting Standards Board of NZICA. He is also a past member of the financial management working party for local government.

Auckland Transport Annual Report 2011 73

Peter Clark Corporate Manager, Strategy & Planning

Peter has been involved in the transport sector for 26 years and has held a variety of roles in private consulting as well as local and regional government, including most recently at ARTA. He holds an Honours degree in economics as well as Masters in both planning and transport engineering.

Simon Harvey Corporate Manager, Human Resources and Customer Services

Simon has had extensive global experience having worked with organisations in Australia, Singapore, Canada and the United Kingdom. He has worked in Human Resources and Strategy for large corporates such as Westpac, PWC and Vodafone and has had an active involvement in community development, working with the Ministry of Social Development on work based strategies and initiatives.

Dr Stephen Rainbow Corporate Manager, Key Relationships

Stephen was previously Chief of Staff for former Auckland City Mayor John Banks and prior to that was General Manager of Transport at Auckland City Council and Director of Urban Strategy at . He has considerable experience in the heritage and environment sectors and was a three-term City Councillor in Wellington.

Claire Stewart Corporate Manager, Special Projects

Claire’s last role was as Commercial Manager in an engineering consulting firm and prior to that a Manager of corporate finance at an accounting firm. Claire has a law and commerce degree and practised in NZ and Australia. She has worked predominantly in the project management and business planning areas.

Wally Thomas Corporate Manager, Communications & Public Affairs

Prior to the formation of Auckland Transport, Wally was Director of Public Affairs at Waitakere City Council during which time he was seconded to the Auckland Transition Agency (ATA) as its Communications Advisor. An award-winning journalist, he has been the editor of a number of publications. He holds a NZ Diploma in Business and is a Fellow of the Public Relations Institute of New Zealand (PRINZ).

Section 3 People and Partners 74

people

Auckland Transport is committed to providing a safe, Allowances and salary protection vibrant and enjoyable work environment. We aim A number of employees who were in different locations to attract, grow and retain the best talent through on 1 November were eligible for a relocation allowance. our reputation as an ‘employer of choice’ and as an All payments were made to those who applied and who organisation in which anyone can grow their careers. met the guidelines established.

Our core values have been defined as People, Service, Culture Under the terms of employment contracts negotiated prior and Community and these will be modelled to our employees to transition, some staff have salary protection relating to to bring meaning to them and be embedded into how they pre-1 November terms and conditions of employment. do business. These range from six months to two years. All staff whose salary protection provisions ended in May were moved to ONE ORGANISATION – TOGETHER new contracts and the appropriate level of salary.

On 1 November 2010, some 848 employees joined the new Staff benefits Auckland Transport organisation, many transitioning from one of the eight local government organisations, ARTA, Metrowater A proposed new package of staff benefits was developed and or ARTNL. discussed with the Public Service Association. These will be introduced in the 2011/2012 financial year. These are targeted Despite the fact that most of these employees relocated at the wellness of staff and include: to new offices, in Henderson, Manukau, Takapuna or the central city, the transition process was seamless, with • Health checks Auckland Transport continuing to deliver on services and • Fitness-based work programmes work programmes throughout this challenging reorganisation. Manager induction training programmes were held in • Smart financial management November to impart essential information to managers and • Referral of candidates for advertised job vacancies. team leaders, to assist them with bringing the organisation into a single entity with common values. Most importantly, Staff induction people began the process of getting to know one another in Auckland Transport looks to on-board new employees in their new roles. ways that support their learning from Day One. A corporate Auckland Transport’s mix of jobs is diverse and complex, induction programme includes a workshop with an overview with around 395 unique roles. The end of June saw full-time of the organisation’s business units and key projects. These are employees at 940 against a budget of 1,020. led at a high level by the CEO, executive team and other senior managers. An orientation bus tour includes visits to various Particularly pleasing is that in this period only three positions sites and projects for a look at Auckland Transport’s work in were recruited via agencies – an endorsement of Auckland action. Feedback has been exceptionally positive. Transport’s employment brand and a significant cost saving to the organisation. Our careers website has several thousand job seekers registered on it and will be further expanded to THE INNOVATION PROGRAMME leverage online recruiting capability. Developing a culture of innovation is an important aspect of organisational growth. The innovATe programme creates Job evaluation and HR processes a vehicle for employees to contribute new ideas, through an online portal. A cross-organisation team of innovation A commitment was given to all staff that job evaluations champions reviews all ideas submitted to see which can which had been undertaken prior to transition would be be practically implemented. reviewed if requested. Employees were provided with the opportunity to comment on their roles and position The first such idea is the use of Quick Response codes on descriptions. These were then benchmarked (internally and mobile phones. This is where scanning codes from mobile externally) and where appropriate roles were re-banded or smart phones connects staff to web based information sites. re-sized. This task has been completed and all areas of question addressed.

Auckland Transport Annual Report 2011 75 people contd

CAREER PATHWAYS In May 2011, a Code of Conduct was endorsed by the Executive Leadership Team and is now a requirement of ‘Growing’ our people across all disciplines is a key element all employees. This covers issues such as professionalism, in providing a challenging and rewarding workplace. We have ethics and expectations. Where possible, policies have introduced several programmes to enable career advancement been streamlined. and progression. One of these is with registered engineers. Auckland Transport employs engineers in our operations, HEALTH AND SAFETY infrastructure and strategy and planning units. In June 2011 the objectives, project structure and make-up of teams were A range of projects are laying the groundwork for a working confirmed to align with introducing a career pathway for environment that is both healthy and safe. They include: engineers. Working parties then developed the criteria that will be used to assess employees and ensure consistency of • An overarching Health and Safety Policy, manual, forms, progression across the organisation. Final proposals were templates and guidance notes which are published and made at the end of July, with a Professional Assessment available on the staff intranet Group established in August to oversee the programme • Established accident and hazard reporting systems going forward. • Elected health and safety representatives for each team A similar process will be used in identifying career progression or department and ongoing monthly meetings throughout the organisation in different roles. Parking is the • An established comprehensive Employee Assistance current area of pathway development. Programme (EAP), providing all employees access to a wide range of confidential counselling services, free of charge Career mentors have been interviewed and profiled for developing a new Careers programme. Staff will be able to • Systems and processes for suppliers of physical works being locate potential careers on an intranet site, read a mentor’s developed, including Working Safer and Smarter Guidelines, profile and meet with these professionals for guidance on performance criteria and monitoring, and project their development. management linked to the Auckland Transport intranet.

NEW POLICIES

Any large organisation requires systematised policies and procedures to function effectively. Our philosophy is to make these as simple and user friendly as possible. Key human resources policies were in place on 1 November.

Staff are encouraged to submit new ideas to the innovATe programme

Section 3 People and Partners 76

People contd

The Accident Compensation Corporation (ACC) Workplace Further negotiation resulted in ACC agreeing not to experience Safety Management Practices (WSMP) Audit was passed in rate Auckland Transport until three years of claim data is early March at Secondary level. Following twelve months of available. This means the organisation is not carrying forward, continuous improvement, Tertiary level will be sought through or being held responsible for, any claims sustained by any a second audit. previous local authorities.

Auckland Transport staff monthly incident report 2010-2011

8

6

4

2

JAN-11 FEB-11 APR-11 JUN-11 NOV-10 DEC-10 MAR-11 MAY-11

Injury Injury Assault, threats Motor Vehicle Lost-time injury (non-serious harm) (serious harm) or violence to staff Accidents

A review of accident statistics to date identifies the most harm injury to a staff member, a fractured ring finger. frequent injuries as Foot (12), Spine-lower back (9) and knee/ Eight lost-time injuries were reported. shoulder tied at (4). The most frequent incidents have been Sick leave continues to trend at a low level across the threats or violence to Parking and Enforcement staff (20) and organisation and the turnover of staff is moving in a general non-injury motor vehicle accidents (7). There was one serious downward direction.

Auckland Transport percentage sick leave against hours worked from November to June 2011

3.50 3.25 3.24 3.00

2.50 2.30 2.47 2.49 2.08 2.00 1.87 1.65 1.50

1.00

0.50 PERCENTAGE

JAN-11 FEB-11 APR-11 JUN-11 NOV-10 DEC-10 MAR-11 MAY-11

Auckland Transport Annual Report 2011 77 people contd

Percentage of unplanned turnover from November 2010 to June 2011

12.00

10.25 10.00 9.22 8.00 7.44 7.10 6.88 6.20 6.00 5.92

4.00 3.63 3.50

PERCENTAGE 2.00

JAN-11 FEB-11 APR-11 JUN-11 NOV-10 DEC-10 MAR-11 MAY-11 YTD JUN-11

IN THE COMMUNITY Rapid response to the As a large employer , we can have a positive impact, through our people, on both the regional and local West Auckland earthquake communities. We actively work with areas of the community Immediately following the devastating magnitude 6.3 that have linkages to employment and employment prospects earthquake in Christchurch on 22 February, Auckland with our organisation. Transport staff were deployed as part of the recovery These include: operation. The first contingent of volunteers arrived on the ground the day after the quake, providing practical • Fundraising for others: Once a month staff are able to wear support in the form of senior communications staff as non-business (i.e. casual) attire to work. On these Casual well as civil, structural and roading engineers. Fridays a gold-coin collection for a local charity is taken. Roles included communications advice and support to Recent efforts have seen more than $1,300 contributed to Christchurch Mayor Bob Parker, international media the Christchurch earthquake recovery and the Pike River liaison, organising VIP briefings and tours, building mining disaster. A fundraising staff bake-off in response and roading inspection and reporting. A total of 10 to the Japan earthquake was also held in March. Auckland Transport staff were involved in deployments • Supporting local assisted employment: In April Wrap ‘n’ ranging from five to 10 days. Experience gained from Pak was engaged to package and distribute a brochure. the event was reported to Auckland Civil Defence to Based in Avondale, Wrap ‘n’ Pak assists people with mental inform future planning in the event of a natural disaster health issues to reintegrate back into the community in this region. through participating in real work experience in a training environment. Engaging Wrap ‘n’ Pak was fiscally competitive and supports Auckland Transport’s goal of being a leading LOOKING AHEAD corporate citizen in west Auckland. Auckland Transport The programme of work for 2011/12 includes: continues to promote this community group to other organisations. • Continuing to develop career progression pathways, • Blood Bank: A blood drive campaign was held in Henderson starting with Parking with enough blood to save 138 lives being donated. NZ • Developing the new Careers programme beyond the Blood also gained 23 new donors through this exercise. planning stages and into delivery • Further expansion of the careers website to leverage online recruiting capability.

Section 3 People and Partners 78

Collaborating with key partners

Auckland Transport has a large job to do and can’t do Local Boards it alone. It needs to work with its partners to ensure that there is open and regular communication with Significant effort has gone into building constructive relationships between Auckland Transport and the 21 the stakeholders that it needs to help deliver the Local Boards. The Elected Member Liaison Team has primary transport system that Auckland aspires to. Its approach responsibility for the relationships with the Boards and their to relationships with all key stakeholders is proactive, 149 elected members. responsive and transparent. From Local Boards to industry groups and iwi, the Key Relationships Unit Every three years, Local Boards develop a local plan that has worked over the last year to build effective outlines the community’s aspirations and priorities, desired relationships between Auckland Transport and a projects and potential funding. Auckland Transport has worked closely with Local Boards on the transport components of wide range of stakeholders. their Local Plans. Auckland Council Auckland Transport has also worked closely with Local Boards to ensure they have their say on the transport programme Auckland Council, established on 1 November 2010, sets the prepared by Auckland Transport. Engagement has been overall strategic direction and develops a Long-term Council consistently high and Auckland Transport is now positioned Community Plan which sets out transport funding. While as a trusted source of advice to Local Boards. Auckland Council owns the local road network, Auckland Transport manages it. Other CCOs This year, the Council has agreed a Statement of Intent Auckland Transport works collaboratively with other CCOs on with Auckland Transport. We are also providing input into issues of mutual interest. We have specific relationships with: Auckland’s spatial plan, Auckland Unleashed. Our Key Relationships Unit has established and maintains clear lines • Waterfront Auckland on roads and public transport of communication between elected members and Auckland infrastructure planning within the waterfront area Transport, addressing pressing issues as they arise and • Tourism, Events and Economic Development for acting as a source of expert advice on transport policy road closures, transport services and planning for and operational issues. significant events. Iwi

The Independent Maori Statutory Board, Tamaki Regional Mana Whenua Forum, Tamaki (Treaty Negotiations) Collective and several runanga, iwi and hapu authorities hold key relationships with Auckland Council and with Auckland Transport.

This year, Auckland Transport held a series of meetings with Auckland Council and NZTA Maori Relationships Managers to establish a consistent approach to engaging with Maori in the region on transport projects. We clarified our statutory responsibilities to Maori, and put in place processes to ensure iwi engagement on major projects including the Auckland- Manukau Eastern Transport Initiative (AMETI), the airport Tipa Compain (left) leads Auckland Transport’s corridor study and the City Rail Link (CRL). stakeholder liaison with Iwi/Maori The processes put in place over the last year will ensure that relationships are being built that will ensure iwi are consistently engaged at the earliest possible opportunity.

Auckland Transport Annual Report 2011 79

Collaborating with key partners contd

The New Zealand Transport Auckland Airport International Agency (NZTA) Ltd (AIAL)

The NZ Transport Agency (NZTA) was established in August Auckland Airport is a key partner in the joint study being 2008 to ensure the Government’s national priorities for undertaken of transport solutions in the southern opportunity transport are achieved. The New Zealand taxpayer is a major area over the next 30 years. The South West to Airport investor in Auckland’s transport infrastructure. Transport Study area includes the airport and inner Manukau Harbour surrounds. NZTA works with Auckland Transport, the Auckland Council, and other local councils to plan for their land transport needs. It nominates a non-voting member to Auckland KiwiRail Transport’s Board of Directors. In the new environment, KiwiRail is responsible for the electrification programme in Auckland Transport and NZTA have a strong collaborative Auckland, for the mechanical maintenance of the region’s train approach to ensuring the most effective and efficient use fleet and for all track and signalling work in the region. of resources available and to ensuring real progress is made across the entire transport network in Auckland. This year, Auckland Transport developed a Relationship Plan with KiwiRail to progress projects of high regional significance This year, a relationship plan was developed with NZTA and interdependence, such as the City Rail Loop and the that focused on collaboration and communication. The two supply of electric trains. agencies established initiatives to deliver efficiency gains and economies of scale from combined regional and national investment. One example is a Memorandum of Understanding Operators and contractors (MOU) signed in February called ‘solutions via substitution’. A wide range of transport operators supply bus, train and This means that where NZTA is developing and investing in ferry services. While relationships have been historically State Highway improvements such as the SH20 Waterview defined by a combination of registrations to operate services Connection, Victoria Park, Newmarket Viaduct and Hobsonville, and tendered contracts, Auckland Transport seeks to work Auckland Transport works at the same time to upgrade the collaboratively with operators to ensure the best possible arterial roads that service these corridors. customer experiences on the network.

Improved coordination of road works timetabling and the Joint This year, a new commercial franchising model has been Transport Operations Centre at Smales Farm are other ways developed for our partnership with public transport operators. the two agencies are working to make efficiency gains. Real It involves a combination of open book negotiation on efficiency gains from the existing transport network are the performance-based commercial agreements alongside likely outcomes of this unprecedented collaboration between a substantial proportion of tendered contracts. the agencies responsible for Auckland’s transport network. Industry and customer groups Ports of Auckland A number of industry and customer groups, such as the Road Auckland is home to New Zealand’s principal seaport and Users Forum, Business Forum, local business associations, airport. Together they move 75 per cent of the country’s and walking cycling and public transport advocates, along imports and 40 per cent of our exports. An efficient transport with the Whoa to Go online customer panel offer valuable network is critical to facilitating the movement of goods and input to transport planning and projects. Significant effort freight that is so essential Auckland’s economy. By 2040, we has gone into ensuring regular contact and feedback from expect Ports of Auckland to be carrying four times as many these various groups over the last year, as they have sought containers. Ports of Auckland moves freight intra- and inter- to engage with the single agency now responsible for most regionally from the CBD wharves. Auckland Transport works of the region’s transport. with the Ports to ensure Auckland’s arterial roads carry freight efficiently. This year, the Whoa to Go panel supported development of the new HOP brand and isthmus bus identifiers. The panel was also expanded from public transport to include vehicle users, cyclists and users of parking facilities.

Section 3 People and Partners 80

A SUSTAINABLE APPROACH

As Auckland continues to grow, so too does the demand New inner isthmus buses for travel. The mode of transport used and the number of journeys made significantly affects Auckland’s New high-tech buses are being introduced on the new Inner City and Outer Loop services. They will exceed Euro 5 emission contribution to national environmental goals. standards. TARGETS FOR REDUCING EMISSIONS

The Government has committed to developing a Forward Award-winning projects Plan for Transport, which will replace the New Zealand Auckland Transport employee Veenay Transport Strategy, and to a target of 50 per cent reduction Rambisheswar won the small projects category in net greenhouse gas emissions from 1990 levels by 2050. of this year’s Arthur Mead Environmental and The Forward Plan will consider the 30-year Auckland Plan, Sustainability Awards. Veenay’s winning project which Auckland Council is developing. The proposed target in involves installing ‘traps’ inside roadside drains the draft Auckland Plan is for a more ambitious 40 per cent throughout the region. The traps are designed to reduction in emissions by 2025. filter out rubbish and other contaminants that In Auckland, transport still accounts for the largest share of run off the roads. This effectively means cleaner total emissions, at 38 per cent. But this figure is a decline water in Auckland’s harbours, streams and the from 44 per cent in 2009 and is expected to drop further estuary at minimal cost and with benefits for as Auckland Transport instigates moves to further reduce marine life. Second prize also went to an Auckland emissions. These include: Transport project, with Siri Rangamuwa’s Albany Lakes Precinct- Integrated Asset Management • Electric trains and low emission buses Strategy. The awards are made for predominantly • Using new technologies and fuels engineering work that best exemplifies care for, and consideration of, environmental values. • Continuing to increase the use of public transport and active travel such as walking and cycling • Maximising Auckland’s high-occupancy vehicle lanes (HOV). The Local Government (Tamaki Makaurau Reorganisation) Act 2009 requires Auckland Council to be responsible for environmental impact monitoring in the region. Auckland Transport has targets in the 2011 Statement of Intent for walking and cycling.

We deliver a variety of regional road safety education programmes in partnership with community groups, NZ Police and other stakeholders

Veenay Rambisheswar with his award for his drain ‘trap’ invention

Auckland Transport Annual Report 2011 81

A SUSTAINABLE APPROACH contd

East Coast Road works TRAVEL BEHAVIOUR CHANGE

The $10.7m upgrade of East Coast Road from Hastings Road to Rosedale Road was completed in March 2011. This 1km Our role stretch of road averages 22,000 vehicles a day and passes in Auckland Transport works with its communities to deliver front of the biggest high school in Australasia – Rangitoto road safety education, travel planning, walking and cycling College. As well as employing a number of time-saving initiatives – all of which have vital roles to play in improving construction initiatives, a range of environmental best road safety, reducing congestion and lowering the cost of practices were adopted during the works. transport on the environment and health.

• Old kerb and channel and concrete footpaths were recycled • It delivers a variety of regional road safety education • A silt fence was installed along work areas programmes in partnership with community groups, adjacent to the Rangitoto College hockey pitch NZ Police and other stakeholders to increase awareness to safely collect and filter muddy water from the of road safety issues and reduce accidents exposed hillside above • It manages the award-winning School Travel Plan • Hessian was used to cover exposed vertical faces and programme. Every morning 245,172 children travel to small stockpiles of earth or mulch Auckland schools and over half these trips are made by car. Schools participating in the programme have taken 6,250 car • Special filter logs were used around storm water inlets to trips off the road in the morning peak since 2005 and there prevent run-off flowing into waterways have been 48% fewer crashes involving pedestrians around • Mulch generated from cleared vegetation was used on site schools. The reduction in car trips has saved 3.3 million km to stabilise bare areas in car travel and over 1,000 tonnes of CO2. • Dug-out soil was reused to backfill new earth-retaining • It delivers travel planning initiatives with businesses, walls in the school grounds institutions and business areas promoting greater travel • Old asphalt on access tracks was reused and plastic choice. This has reduced the number of car trip by over ducting off-cuts and wood were recycled. 2,500 in the morning peak on our roads. • Development of a safe network of walkways and cycle lanes and facilities is vital to Auckland Transport’s long-term plan. Film Applications The number of Aucklanders who walk and cycle is continuing to increase, and there have been cycle safety campaigns and In the first eight months of operation, we handled increased levels of cycle skills training provided. over 800 applications for filming on roads and at bus and rail stations. We support and promote Auckland’s economic and tourism objectives by granting film students, advertising companies, the film industry and the general public use of a wide range of Auckland Transport-managed locations (for example, the Kingsland Rail Station was used in the film ‘Mr Pip’).

Section 3 People and Partners 82

A SUSTAINABLE APPROACH contd

PERFORMAnce Walking and cycling Cycle and walking numbers have continued to increase in the Travel planning region. This increase is highest into the CBD, with the morning Auckland Transport has continued the successful programme peak period experiencing a 27 per cent increase, primarily in of developing travel plans in schools, tertiary institutions, and walking. The largest increases were seen at Symonds Street workplaces during the 2010/11 year. A total of 252 travel and Fanshawe Street, with the highest number of cyclists plans were active by June 2011, including 39 in start-up phase, on Tamaki Drive. and 213 in implementation. Surveys in 2011 show these Results indicators programmes have resulted in 8,417 fewer vehicle trips on Auckland’s roads during the morning peak period – a result Auckland Transport’s performance against the performance that’s over target and up 4.3 per cent from last year. targets set for travel behaviour change in the Statement of Intent and the Auckland Council Planning Document, for 1 November 2010 to 30 June 2011, is summarised below. This information has been audited. Recent Target Actual Objective/performance measure Performance1 2010/11 2010/11 Comments

Morning peak (7am-9am) car trips avoided 9,619 (includes AM 10,000 – 2010 baseline in LTP and SOI (9,619) was through TravelWise initiatives and PM trips) incorrectly reported from legacy councils 8,390 8,417 (mixture of AM and PM trips shown). 8,064 (Revised Revised target (8,390) retains original 4% (AM trips only) Target) improvement over baseline

Walking trips into the CBD (inbound pedestrian 4,007 4,490 5,297 counts) in morning peak (7am-9am)

Cycle trips into the CBD (inbound cycle counts) 829 890 853 in morning peak

Cyclist movements in the Regional 12,625 Increase on 12,970 Cycle Count baseline

1 These figures were taken from Auckland Council’s Long-term Plan 1 November 2010 – 30 June 2019 Volume 4: The council-controlled organisation unless otherwise stated. These reflect the results prior to the amalgamation.

The North Western cycleway has proven extremely popular with young and old alike

Auckland Transport Annual Report 2011 83

More people are walking and cycling as a viable alternative form of transport

Section 3 People and Partners 84

A walking school bus for St Francis School in Pt Chevalier

Auckland Transport Annual Report 2011 85

PROGRESS ON KEY PROJECTS

Progress on key travel behaviour projects during Auckland Transport’s first eight months is summarised below. Key travel demand projects Actions and achievements to 30 June 2011

Road safety campaigns Auckland was one of only two New Zealand regions to meet the Government’s 2010 target of ‘deaths plus hospitalisations of more than 3 days’, and had a record low fatal and serious crash rate during 2010 (see graph overleaf).

Nine regional road safety campaigns were delivered across Auckland this year. Campaign targets are linked with NZ Road Policing enforcement to the Regional Road Safety Strategy and with Auckland Transport safety engineering projects, to reduce crashes (see page 30).

The campaigns included:

• Make It A Good One, Make It Home young sober driver campaign, and Repeat Drink Driver education programme • Look Twice and training in motorcycle safety and visibility • Slow Down Around Schools child pedestrian safety, and Check Before You Step pedestrian safety • Tamaki Drive Look Back for Bikes and Be Safe Be Seen campaign • Bad Calls Can Be Deadly intersection safety • Regular child restraint checking clinics. School travel plans • In 2011, 25 new schools have signed up to the travel plan programme, taking the total to 216 schools. 5,400 children now walk to school on 334 Walking School Bus routes, cared for by 2,300 volunteers • Surveys in TravelWise schools showed a 5 per cent reduction in car use to get to school, with increases in walking, cycling and car pooling • In April 2011, 75 schools were awarded certificates at a ceremony in the Civic Theatre. Gold awards were given to schools that had reduced the number of car trips to their school by more than four per cent. Point Chevalier Primary School cut its car use by 12%. Workplace travel plans This year the programme has welcomed Counties Manukau District Health Board, Fletcher Building & Aluminium, NZ Navy (Devonport), Albany area, New Lynn area, and Auckland Transport itself:

• Telecom’s travel plan for its new Telecom Place building on Victoria Street began in March 2011 with a public transport clinic to staff on their travel options and challenge their current choices of commute. Auckland Transport provided access to the regional car pooling service and our public transport trial, offering staff free travel on all bus and train services for two weeks to ‘give public transport a go’ in April • Auckland International Airport’s Lift programme celebrated its fourth birthday in February this year. The Lift scheme has grown to involve 23 companies across the airport community. It has 1,000 registered members who car pool, using priority parking close to the terminal • Counties Manukau DHB has developed its travel plan which will launch in September. Waitemata DHB has held cycle training and promotions this year and will be launching car pooling shortly • Tertiary travel campaigns have been undertaken and Massey University has joined the programme.

Section 3 People and Partners 86

PROGRESS ON KEY PROJECTS

Key travel demand projects Actions and achievements to 30 June 2011

Personalised journey A trial of personalised journey planning has been undertaken in the North Shore suburbs of planning Sunnynook and Devonport with the aim of promoting travel choices to residents to reduce reliance on their cars. The programme was part of the Sunnynook neighbourhood accessibility plan and the package to reduce congestion for the Lake Road upgrade in Devonport. The programme is continuing, but an initial assessment of the first 74 households to take part has shown that a third of households changed some of their trips resulting in a 20 per cent reduction in driving alone trips. Annually this means that 30,840km of single car travel have been removed with switches to public transport, active modes and car pooling. Tamaki Drive Auckland Transport is continuing with the work required to complete 50 per cent of the regional improvements cycle network by 2016 through:

• Continued development of the cycle and walking programme, including the revision of the central cycle map • A public bike hire scheme for the Rugby World Cup • During Bikewise month in February, 30 activities and events were held across Auckland. Go By Bike to work breakfasts were held at Orewa, Takapuna, the Viaduct, Henderson and Manukau. Other activities included Mayoral cycle challenges, bike maintenance courses, and a Ride your Bike summer programme. • In May, the Be Safe Be Seen winter cycle campaign was launched with a breakfast for cyclists at Aotea Square • The cycle training programme has expanded this year to both schools and adult training. Around 2,500 people have been involved in 95 training events in the region. Walking Annual Walk to Work breakfasts were held in March. More than 600 people walked and gathered at locations around Auckland. Auckland Transport hosted the breakfasts in association with Living Streets Aotearoa, an organisation that promotes walking-friendly communities. This year’s theme was ‘Increasing the walk’ in your commute.

Auckland fatal and serious crashes 2001 to 2010

700

600

500

400

300

200

100

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

State Highways Local Roads All Roads

Auckland Transport Annual Report 2011 87

Spotlight on North Shore’s CarPool Now

CarPool Now is a highly successful car-pooling to encourage staff to sign up, including registration forms initiative for businesses, introduced by Auckland and promotional materials and advice on competitions to incentivise staff. Transport in partnership with the North Harbour Business Association. Rising petrol prices are contributing to the success of CarPool Now, but as the North Harbour Business Association points The scheme was launched in November 2010 and has over out, the scheme is not only good for commuters, it’s good for 220 people registered on the website. It is one of a number business by providing start-up companies and those looking to of carpooling schemes in key commercial centres across expand with yet another reason to make North Harbour their Auckland that are helping to reduce congestion and carbon location of choice. emissions, lower commuter travel costs and improve staff wellbeing and productivity.

The new website-based schemes enable commuters to decide who they travel with, how often they carpool and let them Car pooling know who lives nearby to find a carpooling buddy. Auckland Transport provides companies with all the information needed reduces congestion and the costs of transport on the environment

North Harbour Business Association’s carpool scheme is a huge success

Section 3 People and Partners