Of 77 OPEN E-TENDER TSV Services CIN No

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OPEN E-TENDER TSV Services CIN No. L74899DL1999GOI101707 Website: www.irctc.com Email id: [email protected] OPEN E-TENDER BID DOCUMENT FOR PROVISION OF ONBOARD CATERING SERVICES THROUGH TRAIN SIDE VENDING (TSV), IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, IN PARTIAL / COMPLETE UNBUNDLING MODEL IN FOLLOWING SECTIONS

Sec. No. TSV Section Railway I CSMT-Daund-CSMT(Via Pune)/CSMT – Roha-CSMT/Roha-BSR-Roha Central Railway II DAUND-KOLHAPUR-DAUND/PUNE-KOLHAPUR-PUNE Central Railway III MMR-CSMT-MMR Central Railway IV MMR-/Wadi/Latur(Via DD)-MMR & KMV-MRJ-KMV Central Railway V MMR-BSL-MMR Central Railway VI BRC-MMCT-BRC, Western Railway IX Central/West Central Railway NGP-ET-NGP XI Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / Rewa – Jabalpur West Central Railway (JBP) and Jabalpur (JBP) – Bina (BINA) - Jabalpur (JBP) Via Katni (KTE) XVI Western Railway ADI-VG-DHG-SIOB-GIMB-BHUJ & SIOB-PNU XVII Western Railway VG-SUNR-RJT- HAPA-JAM- KNLS-OKHA and WKR-MVI-DAC-MALB XVIII SUNR-DLJ-SOJN-PIT/BVP; SUNR-DLJ-RLA-MHV; PBR-WSJ-JLR-RJT; PBR- Western Railway WSJ-LPJ-KNLS-JAM-RJT(VIA HAPA)/OKHA(VIA KNLS); SMNH-VRL-JND- JLR-RJT/OKHA(Via WSJ) XIX BINA-ET-BINA West Central Railway XX JBP-ET-JBP West Central Railway XXI BSL-ET-BSL Central/West Central Railway

Last date and Time of Submission of bids : 25-02-2020 by 1500 hrs

Date and Time of Opening of bids : 25-02-2020 at 1530 hrs

Pre-bid Meeting : 14-02-2020 at 1500 hrs

E-Tender No. – IRCTC/WZ/2019/CATG/MOBILE/TSV-SECTION-I, II, III, IV, V, VI, XVI, XVII, XVIII, XIX, XX & XXI

M/s Indian Railway Catering and Tourism Corporation Ltd. West Zone, 2nd Floor, New Administrative Building, CSMT, Mumbai -400001 Ph. 022-22618062/63/64 E-mail:- [email protected] Page 1 of 77

DISCLAIMER a. Indian Railway Catering & Tourism Corporation Ltd., herein after mentioned as “IRCTC” does not make any representation or warranty as to the accuracy, reliability or completeness of the information in this Bid Document. Therefore, each Bidder should conduct their own investigations and analysis and check the accuracy, reliability and completeness of the information in this Bid Document and obtain independent advice from appropriate sources. The Bidder shall bear all its costs associated with the preparation and submission of its Bid including expenses associated with any clarifications which may be required by IRCTC or any other costs incurred in connection with or relating to its Bid. All such costs and expenses will remain with the Bidder and IRCTC shall not be liable in any manner. b. IRCTC will have no liability to any Bidder or any other person under the law of contract, tort, the principles of restitution or unjust enrichment or otherwise for any loss, expense or damage which may arise from or be incurred or suffered in connection with anything contained in this Bid Document, any matter deemed to form part of this Bid Document, the award of the License, the information and any other information supplied by or on behalf of Railway/IRCTC or otherwise arising in any way from the selection process of the License. c. The issue of this Document does not imply that IRCTC is bound to select the Bidder or to appoint the Selected Bidder. IRCTC reserves the right to reject any or all of the Bids submitted in response to this Bid Document at any stage without assigning any reason whatsoever. IRCTC also reserves the right to withhold or withdraw the process at any stage with intimation to all Bidders who have submitted the Bid. d. IRCTC reserves the right to change/ modify/amend any or all of the provisions of this Bid Document at any stage. e. Each Bidder‟s acceptance of delivery of this Tender constitutes its agreement to, and acceptance of the terms set forth in this Disclaimer. By acceptance of this Tender, the recipient agrees that this Tender and any information herewith supersedes document(s) or earlier information, if any, in relation to the subject matter hereof.

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INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED

NOTICE INVITING E-TENDER

Sub: OPEN E-TENDER BID DOCUMENT FOR PROVISION OF ONBOARD CATERING SERVICES THROUGH TRAIN SIDE VENDING (TSV), ON NON- EXCLUSIVE BASIS, IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, IN PARTIAL / COMPLETE UNBUNDLING MODEL IN FOLLOWING SECTION OF CENTRAL/WESTERN RAILWAY:

1. Period of the license- 5 (five)Years 2. Bidders are required to deposit EMD of Rs 5 lakh for each section through tenderwizard website itself prior to submission of E-Tender. EMD deposited in any other account of IRCTC by any other process will not be adjusted and such offers will be summarily rejected.

3. The bids will consist of two packet system i.e Technical and Financial Bids. Technical Bid will consist of Technical and other conditions as laid down in the Bid document. Financial bid shall consist of the financial aspects as per conditions laid down in the Bid document

4. Evaluation of financial bid will be done individually for the concerned Section, defined by IRCTC

5. The successful tenderer shall be intimated about the Award of license and EMD of unsuccessful tenderers shall be returned without any interest within one month from the date of award of license.

6. The bid shall remain open for acceptance for 120 days from the date of opening of E-Tender.

7. Indian Railway Catering and Tourism Corporation Limited., reserves the right to reject any/all E- Tenders without assigning any reason.

8. The Notice Inviting E-Tender and Instructions to the tenderers, Special Conditions, Technical Criteria, Offer Forms, E-Tender Schedule shall form the part of Tender Documents. The E-Tenders received will be evaluated by IRCTC to ascertain the highest acceptable E-Tender on license fee quoted against the bid.

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INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED

(A Government of India Undertaking)

INSTRUCTIONS TO TENDERERS

The Indian Railway Catering and Tourism Corporation Limited (IRCTC) proposes to obtain E- tender FOR PROVISION OF ONBOARD CATERING SERVICES THROUGH TRAIN SIDE VENDING (TSV), ON NON- EXCLUSIVE BASIS, IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, IN PARTIAL / COMPLETE UNBUNDLING MODEL

1. General:

Date & Time up to which offers will be received: 25-02-2020 by 1500 hrs

Time of Opening Financial Bid (Part B): To be intimated separately to the tenderers short-listed on the basis of technical bids.

i. This Tender Document can only be viewed at http://eprocure.gov.in , http://www.irctc.com, & http://www.tenderwizard.com/IRCTC and will be submitted/ received only at http://www.tenderwizard.com/IRCTC, as prescribed in “INSTRUCTIONS TO THE TENDERERS.” ii. EMD shall be paid through the e-tendering website www.tenderwizard.com/IRCTC. In case of non submission of the said EMD through e-tendering website, the bid will be summarily rejected. It may be noted EMD of Rs 5 lakhs is to be deposited mandatorily for each TSV Section. It may also be noted that EMD deposited in any other account of IRCTC by any other process will not be adjusted and such offers will be summarily rejected. iii. To participate in the E- Tender, it is mandatory for the bidders to register themselves on the website www.tenderwizard.com/IRCTC without any payment and obtain User ID & password which is required for submitting the tender. It may please be noted for submission of bid, Class-III digital signature is required. iv. The applicant should upload complete set of documents in support of Eligibility Criteria. v. Corrigendum/Addendum to this Tender, if any, will be published on website www.irctc.com, www.tenderwizard.com/IRCTC. No newspaper press advertisement shall be issued for the same. vi. For any difficulty in downloading & submission of tender document on website www.tenderwizard.com/IRCTC, please contact at tenderwizard.com helpdesk no. 011-49424365 or cell no 8800115628/ 8800907637. vii. The digital signature of the bidder on the E- tender form will be considered as confirmation that the bidder has read, understood and accepted all the documents referred to in the tender documents. It may please be noted that in case of deviation quoted by bidder, offer will be summarily rejected without further correspondence/communication.

2.0 This E-Tender is based on Two bid system i.e. Technical bid and Financial bid. 2.1 Technical bid –This shall form the basis of ascertaining the Technical and Financial credentials of the tenderer. Following documents are to be scanned and uploaded with Technical bid:-

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Eligibility Criteria General Information Submitted/ not submitted

1.0 Name and full address of the applicant with telephone no and email address and name of the contract person (Address proof- Agreement copy/registration copy/telephone bill in the name of vendor)

2.0 Status of the applicant:-

In case of company Certificate of incorporation/Article of association

In case of partnership firm Registration of partnership deed under partnership act 1932

In case of proprietorship/ Registration certificate from any statutory individual business authority

Mandatory Criteria Documents Required Submitted/not submitted 1.0 Should not be Self Declaration Annexure-IA. debarred/blacklisted/banned by IRCTC or Ministry of Railways/ (No change in format /declaration is other CPSUs/ Govt. Deptt. in the permissible) last 05 years 2.0 Should have at least One outlet (Copy of Currently valid Food License (FSSAI) (production and service) which for minimum one unit having production and include Pantry Car, Railway service elements to be scanned and uploaded.) Food Plaza, Refreshment Rooms, Jan Ahar of Rly Stations Restaurants, Hotel, Canteens/Cafeteria and cell kitchen or any other place where food production is done and should have service element of serving prepared food apart from sale to the customers at the same premises.

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3.0 Average Minimum Annual Following documents shall be submitted turnover of (i) Audited Balance sheet and profit & loss Rs. 1.50 crore from catering / account for the financial years 2016-17, hospitality business in last three 2017-18 & 2018-19 to be scanned and completed financial years 2016- uploaded. 17, 2017-18 & 2018-19 involving only production and (ii) Duly signed and stamped Certificate from sale/service of cooked food CA (in the format of Annexure IB) that the items, Sales of beverage and turnover figures for packed items. Turnover in any of M/S………………………………..are the last 03 financial years should reconciled as per VAT/Service Tax /GST not be NIL. returns ,to be uploaded .This turnover has to be only from units which undertake (Trader / stockiest / production and sale/service of cooked food Distributors are not eligible) items, Sales of beverage and packed items..

(iii) The applicant shall upload an affidavit showing the segment wise turnover as per total amount shown in GSTR 3B as per the GSTN including the turnover from Catering & Hospitality business and details of taxes paid in the format Annexure I C . (No change in format /declaration is permissible) 4.0 Details of bidder Details of Bidder on the letter head of the company in Annexure-ID format.

Note:- 1. There is no need to upload tender documents and corrigendum along with the bid. 2. Loading of above mentioned document amounts to acceptance of terms and conditions as mentioned in the tender document and the successful bidder has to submit the complete document along with acceptance letter.

NOTE: The data submitted by the successful bidder, in compliance of the above eligibility conditions shall be subject to verification by IRCTC itself or through an agency appointed by IRCTC, for which all necessary documents shall have to be essentially provided by the bidder, if so required. If the successful bidder is found to be ineligible on such verification, the Letter of Award will be terminated along with forfeiture of License fee and SD. In such eventuality the successful bidder will also be debarred for 3 years from participating in the future projects of IRCTC. Non submission of any of the document listed above in ‘Mandatory Criteria’ will lead to summarily rejection of the offer and no correspondence in this regard shall be made /entertained.

Following Documents are to be scanned and uploaded with technical bid I. Stamped dated and signed including Annexure-IA, Annexure–IB , Annexure-IC, Annexure-ID II. All the details/relevant self attested documents as per Eligibility Criteria i.e, Balance sheets and Profit & loss account of last three completed financial years 2016-17, 2017-18 & 2018-19 duly audited by Statutory auditors. III. One currently valid FSSAI licenses for units having production and service elements

2.2 Financial bid - This shall consist of Offer Form for Financial bid and the E-Tender schedule duly filled in the format specified herein in accordance with the instructions and other relevant provisions mentioned in this Tender document. 2.3The E-Tender schedule- Financial Bid (Annexure-II) is to be filled electronically in accordance with the instructions and terms given in this tender document.

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3.0 Validity: 3.1 The submission of any offer and documents shall constitute an undertaking that the tenderer shall have no cause for and claim, against the Authority for rejection of the offer. The Authority shall always be at liberty to reject or accept any offer at his sole discretion and any such action will not be called into question and the tenderer shall have no claim in that regard against the Authority. 3.2 The offer shall be kept valid for acceptance for a minimum period of 120 (one hundred twenty) days from the date set for opening of E-Tender. 3.3 Offers shall be deemed to be under consideration immediately after they are opened and until such time the official intimation of award of contract is made by the Authority to the tenderer. While the offers are under such consideration, tenderers and/or their representatives or other interested parties are advised to refrain from contacting the Authority by any means. If necessary, IRCTC will obtain clarifications on the documents submitted, by requesting for such information from any or all the tenderers, in writing, as may be considered necessary. Tenderers will not be permitted to change the substance of their offers after the offers have been opened.

4.0 Evaluation of offers: The entire process of evaluation of the offers shall be in two stages: 4.1 Stage I: The Technical bid of all the offers that are received within the date and time mentioned herein shall be opened after due date and time. The technical suitability of the tenderers shall be evaluated based on eligibility criteria and verification of the document submitted by tenderer with the technical bid. The financial bid of only those tenderers shall be opened who are shortlisted in stage I 4.2 Stage II: The date and time of opening of the Financial Bid shall be intimated to the shortlisted tenderers and shall be opened at such appointed date and time. Both the bids will be opened electronically and will be immediately available on tender uploading site for viewing to bidders. However, if bidders wish they may remain present at the time of electronic opening of bids at IRCTC/Zonal Office, Mumbai. 4.3 During E-Tender evaluation, the IRCTC may, at its discretion, ask the tenderer for a clarification of its bid. The request for clarification and response shall be in writing. No change in the price or substance of the E-Tender shall be sought, offered or permitted, in response. 4.4 The E-Tenders received will be evaluated by the IRCTC to ascertain the highest acceptable E-Tender on licensee fee quoted against the bid

5.0 Rates 5.1 The bidders are required to quote a single license fee without Taxes. Taxes as applicable will have to be paid in addition to the quoted license fee. 5.2 The license fee quoted/accepted against this E-Tender shall be valid for a period mentioned in „the contract‟. 5.3 IRCTC reserves the right to enhance contract period beyond the 5 year period solely for operational reasons on the same rates, terms and conditions 5.4 IRCTC may waive any minor nonconformity, or irregularity in a bid that does not constitute a material deviation, provided such waiver does not prejudice or affect the relative ranking of any bidder. 5.5 Prior to the detailed evaluation, IRCTC will determine whether each bid is complete, and is substantially responsive to the bidding documents. For purposes of this determination, a substantially responsive bid is one that conforms to all the terms, conditions and specifications of the Tender Documents without material deviations, exceptions, objections, conditionality, or reservations. A material deviation, exception, objection, conditionality, or reservation is: a. One that limits in any substantial way the scope, quality, or performance of the product/material/stores. b. One that limits, in any substantial way that is inconsistent with the Tender documents, the IRCTC rights or the successful bidders‟ obligations under the contract; and c. One that the acceptance of which would unfairly affect the competitive position of other bidders who have submitted substantially responsive bids. If a bid is not substantially responsive, it will be rejected by the Authority and may not subsequently be made responsive by the bidder by correction of the nonconformity. The Authority‟s determination of bid responsiveness will be based on the contents of bid itself and any written clarifications sought by the Authority in writing the response to which shall also be in writing and no change in rates shall be sought, offered or permitted.

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6.0 Earnest Money: 6.1 Bidders are required to deposit EMD through the e-tendering website www.tenderwizard.com/IRCTC only. In case of non submission of the said EMD, the bid will be summarily rejected. It may be noted that EMD deposited in any other account of IRCTC by any other process will not be adjusted and such offers will be summarily rejected. 6.2 The Earnest Money of unsuccessful bidder shall be returned within 30 days of the finalization of the tender. 6.3 No interest shall be payable by the IRCTC on the Earnest Money. 6.4 The Earnest Money of the successful tenderer will be returned after the Security Deposit as required is furnished. 7.0 E-Tenders are not transferable. IRCTC reserves the right to reject any or all of the E-Tenders in part or full at his sole discretion without assigning any reasons.

8.0 The tenderers must ensure that the conditions laid down for submission of offers detailed in the preceding paras are completely and correctly fulfilled. E-Tenders, which are not complete in all respects as stipulated above, may be summarily rejected.

9.0 Withdrawal of Bids-

9.1 If Bidder withdraws its bid before opening of tender by uploading the letter in e- tender site, EMD of bidder will be refunded if already deposited.

9.2 If bidder withdraws its bid before opening of Financial bid in writing and the letter is uploaded in the tender site before opening of Financial bid, EMD of bidder will be forfeited and licensee shall be debarred for one year.

9.3 If bidder withdraws after opening of Financial bid EMD of bidder will be forfeited. In such cases if bidder becomes highest bidder after opening of Financial bid, action will be taken as per ‘Section 1, Tenure of License- Clause 5.2’.

10.0 Discrepancies: This Agreement and the arrangement between the parties shall at all times be read along with the terms of the Bid and the response of the Licensee to the Bid. In the event of any interpretation of the provisions of this arrangement between the parties, the documents shall be read in the following order of precedence:- (i) IRCTC/ Railway latest policy as applicable from time to time (ii) the Articles of this Agreement (iii) the contents of the Annexure(s) to this Agreement (iv) Licensee‟s response to the Bid (v) The Bid

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Annexure-‘IA’

Self Declaration

I, ………………….., S/o Sh. ………………………, aged about …………years, Proprietor/Partner/authorized signatory of…M/s……………………………… do hereby solemnly affirm and declare as follows:-

1. I say that I am an authorized signatory of the company/firm………………………….and hence competent to sign this declaration

2. That company/firm namely…………………………..has not been debarred/blacklisted/ banned by IRCTC / Ministry of Railways/other CPSUs/Govt. Dept/GOI.

3. That I undertake to inform to IRCTC about any debarment/blacklisting imposed by IRCTC or any other PSU/ /any Govt Deptt, Ministry in future and understand that action as per law and contract conditions will be taken

Signature of the bidder

Seal

Date

( Please note- No change in format/declaration is permitted)

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Annexure-‘IB’

Certificate duly certified by Chartered Accountant

Letter Head of Chartered Accountant

This is to certify that turnover of M/s ______having its office at ______from catering / hospitality business as mentioned below is duly reconciled with VAT / Service Tax/GST returns in last three financial years 2016-17, 2017-18 & 2018-19 This turnover is only from units which undertake production and sale/service of cooked and packed food items. It is also certified that the above turnover does not include inter unit transfer (Stock transfer sale)

Turnover from production and sale/service of cooked and packed food items.

2016- 2017- 2018- 17 18 19 Taxable turnover Exempted turnover Nil Tax rate turnover Unregistered turnover (In case turnover is less than the threshold limit required for tax registration) Total Turnover

Signature of the Chartered Accountant Name of the chartered Accountant Name of the firm Seal Membership No. UDIN NO. Date: Place:

( Please note- No change in format/declaration is permitted)

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Annexure-IC

AFFIDAVIT

I, ------, S/o Sh.------aged about------years, Proprietor/Partner/Authorized signatory of M/s ------do hereby solemnly affirm and declare as follows:-

1.0 I say that I am an authorized signatory of the Company /firm------and hence competent to sign and swear this affidavit.

2.0 I hereby submit the following segment wise turnover and tax deposited and duly reconciled with returns of Service Tax/VAT/GSTR3B on Pan India basis for the financial Year 2017-18 & 2018-19.

2017-18 2018-19

Turnover Turnover Turnover Turnover reported in reported in reported in reported in Service Tax VAT GSTR 3B Total Taxes GSTR 3B Total GST Return Returns( Returns( Total Turnover Deposited for the Returns( Deposited for the S.NO (01.4.2017 to 01.4.2017 to 01.7.2017 to reported for the year 2017-18( Net 014.2018 year 2018-19( Net of . Segment 30.6.2017) 30.6.2017) 31.3.2018) year 2017-18 of ITC Claimed) 31.3.2019) ITC Claimed)

Production and Sale / 1 Service of Cooked Food

Sale of Packed Items( Chips, PDW, Sof Drinks 2 etc.)

Turnover from Tourism 3 business, if any

Turnover from Trader/ Stockiest/Distributors 4 business

Turnover from Inter unit 5 transfer

Turnover from other business segment which is 6 not included above

NOTE: 1) If the bidder has opted for composite scheme, then he shall submit GSTR4 2) If the bidder has not reported the turnover of cooked food and sale of PAD items separately in GSTR3B, he may submit the consolidated turnover (figures) in SN 1 in Turnover reported in GSTR3B returns column.

DEPONENT

Verification

I, the above named Deponent do hereby solemnly affirm and state that the contents of this affidavit are true and correct and no part of it is false and nothing material has been concealed there from.

Verified at Mumbai on this day of ------2020

DEPONENT

(Please note- No change in format/declaration is permitted.

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Annexure-1D

DECLARATION

I, M/s Partnership firm/company/Individual address______do hereby declare that in case of my selection, I will submit the necessary documents as declared below within a week of award of contract. In case of failure to submit the above documents, I understand that the award of contract will be null and void and IRCTC shall be free to take action against the undersigned as deemed fit.

S.NO General Information To be filled Related document to be submitted after selection

1 Name and full address of the Address proof-Agreement applicant with telephone no copy/registration copy/telephone and email address and name bill in the name of vendor of the contract person

2 Status of the applicant:-

3 In case of company Certificate of incorporation/Article of association

4 In case of partnership firm Registration of partnership deed under partnership act 1932

5 In case of proprietorship/ Registration certificate from any individual business statutory authority

6 PAN No/ESI/PF/GST PAN No- Copy of PAN card

ESI No Copy of ESI registration certificate

EPF No Copy of EPF registration certificate

GST Reg. no Copy of GST (state-wise) (state wise) registration certificate

Signature of the authorized signatory of bidder

Seal

Date

(Please note- No change in format/declaration is permitted)

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Annexure ‘II’

E tender Schedule -Financial Bid (To be filled electronically) Quotation of M/S………………………………………………. is as under: -

Minimum Quoted License fee per annum(Exclusive of License fee per annu GST) SN Section m in Rs (Exclusive of In Figures (Rs) Rs. In Words GST)

I CSMT-Daund-CSMT(Via Pune)/CSMT – Roha- 13,812,750/- CSMT/Roha-BSR-Roha II DAUND-KOLHAPUR-DAUND/PUNE- 41,88,958/- KOLHAPUR-PUNE III 11,495,810/- MMR-CSMT-MMR IV MMR-/Wadi/Latur(Via DD)-MMR & KMV-MRJ- 13,57,104/- KMV V 61,03,866/- MMR-BSL-MMR VI 28,048,833/- BRC-MMCT-BRC, IX 40,32,756/- NGP-ET-NGP XI Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / Rewa – Jabalpur (JBP) and Jabalpur (JBP) – Bina (BINA) - Jabalpur (JBP) 86,23,554/- Via Katni (KTE) XVI 37,01,191/- ADI-VG-DHG-SIOB-GIMB-BHUJ & SIOB-PNU XVII VG-SUNR-RJT- HAPA-JAM- KNLS-OKHA and 82,16,772/- WKR-MVI-DAC-MALB XVIII SUNR-DLJ-SOJN-PIT/BVP; SUNR-DLJ-RLA- 44,56,146/- MHV; PBR-WSJ-JLR-RJT; PBR-WSJ-LPJ- KNLS-JAM-RJT(VIA HAPA)/OKHA(VIA KNLS); SMNH-VRL-JND-JLR-RJT/OKHA(Via WSJ) XIX BINA-ET-BINA 10,639,889/-

XX JBP-ET-JBP 91,33,804/-

XXI BSL-ET-BSL 10,415,755/-

1. Note: i) Quoted License fee for the first year shall be paid within 7 days of the issue of LOA. Thereafter, the License fee due shall be paid one month prior to the completion of the first year and likewise in subsequent years ii) Goods & Service tax (GST) as per applicable rates, shall be paid extra to IRCTC iii) Contract will be awarded to highest bidder for individual SECTION mentioned above. In case of tie, in the bids, the firm with higher turnover ,shall be given preference iv) In case of any information submitted by the applicant being found to be incorrect either before or even after the award of license, IRCTC will have the right to summarily reject the bid, terminate the contract with forfeiture of EMD / SD / LF and debar the bidder / licensee for a period of 03 years. v) IRCTC reserves the right to inspect applicant‟s establishments or through any other agency as notified by IRCTC at any time during the currency of contract vi) IRCTC reserves the right to cancel the Tender process at any time without assigning any reasons.

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2. Declaration i) I/We ______do hereby declare that documents submitted are true to the best of my/our knowledge and also that we shall be bound by the acts of my/our duly constituted attorney. I / We hereby understand that the submission of Bid does not guarantee for award of license. I / We further understand that in case of any information submitted by me / us being found to be incorrect either before or even after the award of license, the IRCTC will have the right to summarily reject license , at any time without assigning any reason whatsoever. ii) I / We have read the general guidelines and bid document attached hereto containing the Terms and Conditions and agree to abide by such conditions. I / We offer the Bid for operation and PROVISION OF ONBOARD CATERING SERVICES THROUGH TRAIN SIDE VENDING (TSV), IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, IN PARTIAL / COMPLETE UNBUNDLING MODEL in various section over WZ for a period of 5 (FIVE) year in the attached schedules and hereby bind myself / ourselves to complete all the formalities from time to time as required after the award of license. iii) I/We understand that In case of acceptance of Bid by the IRCTC, I / We bind myself / ourselves to execute the license agreement awarded to me / us and to commence the work as per the conditions of license failing which, I / We shall have no objection for forfeiture of the full Earnest Money Deposit (EMD), deposited by us with IRCTC, New Delhi in addition to other penalties specified under the terms of license. iv) Till the formal agreement is signed, letter of award, my/our acceptance and terms and conditions of this bid document will be binding on both the parties. v) I/We understand that IRCTC and its representatives are hereby authorized to conduct any inquiries or investigations or seek clarifications or verify any statements, documents and information submitted in connection with this bid. vii) I / We agree that on account of non-acceptance of award or on account of not fulfilling tender conditions within the prescribed time, I/We shall be debarred by IRCTC for participation in the future tenders of IRCTC for a period of 3 years. viii) I / We do hereby confirm that I / We have the necessary authority and approval to submit this bid for award of license for operation and PROVISION OF ONBOARD CATERING SERVICES THROUGH TRAIN SIDE VENDING (TSV), IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, IN PARTIAL / COMPLETE UNBUNDLING MODEL in various section over WZ. ix) A notice or letter of communication addressed to me / us at the address given in the Bid, even by ordinary post/e-mail will be deemed to be valid as proper notice of intimation to me/us.

Authorized signatory Name. Designation and seal Address: e-mail Tele & Fax Date: Place:

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SECTION - I

1.1 GENERAL INFORMATION

a. A large number of trains do not have pantry cars attached to them. To arrange for on-board catering services on such trains, IRCTC shall appoint a Licensee for operation of Train Side Vending (TSV), who arranges food which includes Standard Meals viz., Breakfast & Lunch/Dinner in partial and complete unbundling model to be picked up from Nominated /Approved Kitchen units‟ en-route and serve to passengers according to their needs through vendors, who travel on the trains and pick up orders. b. The Licensee shall also arrange for on-board sale of PAD items, packaged drinking water, etc. The Licensee shall provide catering services ensuring hygienic, good quality and affordable meals/food to the traveling passengers as per laid down guidelines and policy directives issued by Railways/ IRCTC and any statutory regulations, from time to time. c. The Licensee shall adopt best trade and hospitality industry practices as indicated in scope of work, General, special conditions of license. d. In consideration of the award of this License, the Bidder shall offer to pay a license fee, higher than the minimum license fee fixed for tenure of License for each of the sections. e. The Bidder, who offers highest license fee once selected shall become “Licensee” and shall be liable to pay License Fee, Security Deposit, Spl security deposit and commence the services as per terms and conditions of the contract and time to time instructions of Railway/IRCTC. f. Section wise non Pantry Trains included and their frequency is placed at Annexure –A g. The details of locations of kitchen units for pick up of meals in unbundling model are placed as Annexure–B. h. The Menu and Tariff for Standard Breakfast, Lunch /Dinner, Janata khana and applicable transfer rates for unbundling Menu, is placed at Annexure – C i. The existing approved list of a la carte items is placed at Annexure D j. Latest List of approved brands of PAD items, subject to time to time changes with due information, is placed at Annexure E k. Specifications of Prescribed uniform for TSV services – Annexure F l. Penalties for established complaints – Annexure G. m. Agreement towards waiver under section 12 (5) and section 31-A (5) of Arbitration and conciliation (Amendment) Act is placed at Annexure H

2. Scope of Work 2.1 Provision of Catering Services 2.1.1 Limitation of The Licensee shall be responsible for PROVISION OF ONBOARD CATERING Business: SERVICES THROUGH TRAIN SIDE VENDING (TSV), IN IDENTIFIED MAIL / EXPRESS / SUPER FAST TRAINS, RUNNING WITHOUT PANTRY CAR, and are originating and passing through following section over Central Railway and Western Railway:

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Section / sections of as per Policy, guidelines, instructions issued by Railway/IRCTC and other statutory regulations. This will include supply and service of fully cooked meals/food to passengers on demand viz. breakfast, lunch, dinner, snacks, tea, coffee etc. Meals/food in prescribed quantities shall be Picked up from approved/nominated/authorized static units located at the originating/terminating/en-route stations of the train. 2.1.2 Hygiene / Quality The food has to be picked up and supplied to passengers as per the Menu and of services Tariff advised by IRCTC. The food shall be hygienically prepared, packaged (semi-packed), transported from nominated food pick up points, duly ensuring cleanliness, hygiene and quality. Licensee shall ensure timely and hygienic service of meals/food to the passengers on board. The Licensee shall also ensure that cooked food items are delivered to the passengers in hot and fresh condition. He shall also ensure waste is disposed off in environmental friendly manner as per statutory regulations and guidelines and instructions issued by Railways /IRCTC from time to time. The Licensee shall further be responsible to make adequate arrangements in terms of all equipments‟ and manpower, at its own cost, as per policy directives. The licensee shall be responsible to make adequate arrangements to ensure that all waste generated from sale of food and PAD items viz., is collected from coaches and suitably disposed off at designated stations outside station/maintenance area at the end of each service as per the extant guidelines, instructions and statutory obligations. 2.1.3 Service of standard The Licensee shall provide all catering services through TSV in listed non pantry meals in car Mail Express, Superfast trains/ originating, terminating and passing through unbundling model. Section of Central Railway and Western Railway:-

I) CSMT-Daund-CSMT(Via Pune)/CSMT – Roha-CSMT/Roha-BSR-Roha, II) DAUND-KOLHAPUR-DAUND/PUNE-KOLHAPUR-PUNE, III) MMR-CSMT-MMR, IV) MMR-/Wadi/Latur(Via DD)-MMR & KMV-MRJ-KMV, V) MMR-BSL-MMR, VI) BRC-MMCT-BRC IX) NGP-ET-NGP XI) Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / Rewa – Jabalpur (JBP) and Jabalpur (JBP) – Bina (BINA) - Jabalpur (JBP) Via Katni (KTE) XVI) ADI-VG-DHG-SIOB-GIMB-BHUJ & SIOB-PNU, XVII) VG-SUNR-RJT- HAPA-JAM- KNLS-OKHA and WKR-MVI-DAC-MALB XVIII) SUNR-DLJ-SOJN-PIT/BVP;SUNR-DLJ-RLA-MHV ; PBR-WSJ-JLR-RJT ; PBR-WSJ- LPJ-KNLS-JAM-RJT(VIA HAPA)/OKHA(VIA KNLS) ; SMNH-VRL-JND-JLR- RJT/OKHA(VIA WSJ) XIX) BINA-ET-BINA XX) JBP-ET-JBP XXI) BSL-ET-BSL by picking up standard meals for, Lunch & Dinner from IRCTC nominated kitchens at originating, en-route & destination stations in unbundling model. The details of nominated units for pick up of standard meals in the section are placed Annexure B. The standard meals as per the prescribed Menu will be supplied from the kitchens along with accompaniments, disposables, salt pepper sachets etc., at the prescribed transfer rates. Applicable transfer rates are placed at Annexure C 2.1.4 Mandatory pick It shall be mandatory for the licensee to pick up a minimum no of 40 std up and sale of meals in each service of Lunch & Dinner at rates prescribed by IRCTC prescribed from the nominated catering units in unbundling model. For trains leaving minimum no of Std after 1000 hrs and 1700 hrs, the minimum no. of meals to be picked up in first meals. Page 16 of 77

service will be 25. For trains leaving after 1200 hrs and 1900 hrs, there will be no mandatory pick up in first service. The items picked up in unbundling model shall be completely sold by the TSV licensee. No claim for wastage of meals will be entertained by IRCTC. The approved transfer rates for Lunch / Dinner are placed Annexure C In case of non availability of catering units in the stations in the route of the train the TSV licensee shall make own arrangement for pick up of Std Breakfast, Lunch & Dinner in prescribed quantities. However such arrangement requires prior approval of IRCTC after inspecting the kitchen. 2.1.5 Pick up & Sale of Breakfast, JantaKhaana and A-la-carte items shall be picked up from any Breakfast, Janta of the catering units in the originating, en-route and terminating stations Khaana and a-la- carte items from of the section as per the convenience of licensee. Licensee may identify units situated in units in Railway premises for picking up Breakfast and other items, other Railway stations. than lunch and Dinner and submit the details to IRCTC. TSV licensee should submit the proposal for picking up the food at various stations from Railway static units along with the aforesaid acceptance of the Static unit’s licensees within one (1) week from the date of issue of LOA. The available kitchens and are originating and passing through following section over Central Railway and Western Railway:

are placed at Annexure B. The approved list of a la carte items to be sold is placed at Annexure D. Pick up a la carte items from kitchens situated outside Railway premises is not permitted without prior approval of IRCTC 2.1.6 Sale of Proprietary The licensee is allowed to sell approved brands of proprietary items viz., soft items of approved drinks, biscuits, Nankeens, chocolates etc. The sale of all such PAD items shall be brands. strictly as per MRP. During the tenure of license new brands may be added to the approved list and the licensee shall be allowed to sell the same. Some of the items in the approved list may be banned or delisted due to complaints or any other reason and licensee shall stop selling such products from the date of communication of such delisting or ban. For updated list of approved brands of PAD items bidder / licensee may visit www.irctc.com. 2.1.7 Procedure for Based on the train timings kitchens in en-route stations as at Annexure B will be supply of Lunch nominated for supply of Lunch and Dinner in unbundling model. TSV licensee and Dinner in shall execute agreements with the kitchen licensees for supply meals at the unbundling model Page 17 of 77

from nominated applicable transfer rates. TSV licensee shall place order on the kitchen for no of kitchens. meals to be supplied with veg, non-veg break up. As a security towards charges for such unbundled meals, TSV licensee shall deposit a special security deposit of Rs 5,00,000/- for each section with IRCTC before commencement of services. For smooth execution of unbundling the TSV licensee shall enter in to agreements with nominated kitchen licensees and copies of such agreements shall be provided to IRCTC within 15 days from award of license. Payment for food/ meals/ items picked up from kitchen units should be made on weekly basis. 2.1.8 Supply of Std. Standard Lunch & Dinner as per the demand subject to a minimum no of 40 in Lunch/Dinner in each service (except first service as mentioned in clause 2.1.4) of Lunch and /or prescribed Qtys at dinner as the case may be shall be supplied by nominated kitchens en-route in prescribed rates packed condition and the same shall be sold by the onboard service provider at from nominated kitchens in prescribed tariff rate duly issuing GST invoice. No claim for wastage of such unbundling model. meals supplied from nominated kitchens shall be entertained by IRCTC. 2.1.9 Failure of TSV In case of failure to pick up the prescribed no of meals or non-payment to the licensee to pick up kitchen licensee the charges at prescribed transfer rate for prescribed no of prescribed meals meals shall be paid by IRCTC from the special security deposit and process or make payment will be initiated for termination of license with all consequential penalties. to the kitchen licensee in advance 2.1.10 Services in In the event of any contingency such as diversion, accident, late running etc. of Exigencies the Trains for any reason whatsoever, the Licensee shall be responsible to arrange, supply and service of food/meals to the passengers travelling on the Trains in the section. 2.1.11 No onboard The Train side vending staff shall not prepare meal/tea/coffee in the running train. preparation. Meals/food must be picked up from the kitchens and bearers shall only serve in the running train. It will be mandatory that the meal packets contain all statutory information viz., Menu, grammage, tariff, date & time of packing etc., 2.1.12 Service of packed The catering items to be supplied in TSVs have to be in packets which do not food require a vendor to normally travel to collect used plates/thalis/cutlery etc. Eco friendly bio-degradable packing material shall be used to the maximum extent possible. 2.1.13 Territorial limit of The vendors of the Licensee are only permitted to do catering services on board business and listed trains within the section awarded to him. The Licensee shall ensure that the canvassing staff/vendors deputed by him are not indulging in any kind of vending/hawking/canvassing on platforms of the stations. At the stations, where the jurisdiction of the section awarded to a Licensee commences or ends, depending upon the direction of the train, the staff/vendors of the Licensees concerned shall change over peacefully to enable the staff/vendors of the next Licensee to do their service. Any event of the staff/vendors of a Licensee travelling beyond their section shall be regarded as a breach of this license. The staff permitted for canvassing and booking orders for meals to be served in their respective jurisdiction shall be however, permitted to travel from and up to a pre approved station beyond the limits of the section specifically for the purpose of canvassing and booking of orders. They should not indulge in any sale of items outside the TSV section of the Licensee concerned. A maximum of two vendors shall be permitted for canvassing and booking of orders. 2.1.14 Railway/IRCTC‟s IRCTC /Railway reserves the right to operate departmentally/licensee run static right to operate catering units selling food items, ala-carte items, PAD items etc. at stations and static units Page 18 of 77

also allow certain number of Vendors for each stall to do platform vending on various platforms at the stations, wherein passengers are at liberty to purchase from any of these catering stalls/platform vendors. However such platform vendors do not enter into the coaches. 2.1.15 E-catering services IRCTC appoints reputed brands / vendors in various stations for provision of food in trains through e-catering; Passengers of the trains in the section for which TSV license is awarded can exercise the option to book their food through e-catering and e- catering vendors are authorized to supply pre-ordered meals in the trains. 2.1.16 Changes in Menu, The existing / applicable menu and tariff in Mail and Superfast Express trains are Tariff: enclosed at Annexure C. Railway/IRCTC reserves the right to modify/alter the catering tariff and menu and such changes in catering charges and menu shall be informed to the Licensee. In the event of change in the menu and tariff thereof, the Licensee shall maintain the same quality and hygiene standards for supply and service of food/meals to passengers as it were prior to such change. In case of increase in tariff the Licensee shall be allowed to sell at the revised rates to the passengers. In case of increase of tariff, license fee may be increased on pro rata basis, with 50% weightage for standard items and 25% weightage to a la carte items, leaving 25% weightage for PAD items. Further, all items in both the categories, standard and a la carte, shall be given equal weightage for calculating the pro rate increase. 2.1.17 Sale of Railneer It is mandatory that the Licensee shall sell /serve Rail Neer (Packaged Drinking Water) to passengers on board in adequate quantities to fulfill passenger demand and at rates as may be prescribed by Railway/IRCTC from time to time. The Licensee shall be responsible for storing, cooling and distribution of Rail Neer to the passengers. In case of non-availability/inadequate supply of Rail Neer by Railway / IRCTC, the Licensee shall be permitted to sell packaged drinking water of approved brands of Zonal Railways/IRCTC 2.1.18 Ensuring The Licensee shall ensure that adequate quantities of Janata Khana and other low availability of cost a- la- carte be made available at approved rates. Affordable food to passengers. 2.1.19 Carrying of food (a) The Licensee shall ensure that the catering staff shall not keep any food articles in train article on the floor of the Train coach. (b) The Licensee shall ensure that the catering staff shall not carry any food item in their pockets/card boxes/mineral water cartons, etc. and only food grade container should be used for these purposes. (c) Further stocking of food items including PAD items viz. PDW, Soft drinks etc., in train toilets is strictly prohibited, if found/reported, strict action, including termination, as per terms and conditions of contract shall be taken (d) In order to avoid carrying of excess stocks in the trains the licensee shall have proper tie-up arrangements with suppliers at en-route stations for recoupment / replenishment of the stocks of approved PAD items.

3.0 License Fee 3.1 Payment of LF i) The License fee shall be payable for the section awarded to the Licensee quoted License fee shall be payable within 7 days from the date of LoA and. Thereafter, the License fee due shall be paid one month prior to the completion of the first year and likewise in subsequent years. In case of delayed payment of license fees, notice will be issued and an interest of 12% shall be charged upto the date of payment. Termination proceedings shall be initiated treating it as event of default, if the payment is not made within notice period. ii)

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3.2 Payment of iii other) The Licensee shall pay his other charges such as conservancy and municipal taxes charges by the etc. on actual cost basis as and when they are due to the appropriate authorities. Licensee In case of default, in payment of any dues, IRCTC reserves the right to recover the pending amount by deducting it from the Security Deposit/any other amount payable to the licensee. It will also charge an interest of 12% per annum for the number of days in default until the balance pending payments are cleared. 3.3 Change in LF due Railway/IRCTC reserves the right to make any changes in the train schedules as to change in no. of given at Annexure A. The Licensee shall be obliged to sell food/meals to the trains passengers on all Mail Express / Superfast trains running without pantry cars in the section awarded to him. In case of any changes that may take place in the train schedules including increase/decrease in number of trains or their composition the license fee payable to the IRCTC shall be varied on pro-rata basis from the date of such revision in train schedule. 3.4 Attachment of Railway / IRCTC reserves the right to attach pantry car to any non pantry car train pantry in TSV during the currency of this contract. The licensee shall cease to provide onboard trains catering services in the said train from date of commencement of pantry car services. In such case, proportionate license fee for the balance period of license will be refunded by IRCTC.

3.5 Detachment of Similarly Railway/IRCTC may decide to detach pantry car from any of the pantry car from existing pantry car in any train passing through the section. the Train shall be existing pantry car added to the list of trains falling under this sectional TSV license and the licensee trains shall start providing onboard catering services by the said train duly paying additional proportionate license fee. Calculation of proportionate license fee shall be at the same on weighted average ratio of MLF & QLF and the same is payable along with applicable taxes (GST)

3.6 Cancellation of trips In case of cancelation of trips during tenure of contract, the proportionate license fees of the cancelled trips shall be refunded annually.

Payment of taxes, The Licensee is responsible for collection of stipulated tariff for the items sold to 3.7 statutory dues, etc. the passengers duly presenting GST invoice generated through PoS machines with pre-loaded soft ware. The Licensee is also responsible to pay all taxes, statutory dues to the authorities concerned. IRCTC shall not accept any responsibility in this regard. 3.8 Recovery of Notwithstanding anything contained in this bid document, the IRCTC shall be at outstanding dues liberty to recover any payments /outstanding dues including penalties against the Licensee from the Security Deposit provided by the Licensee. 4.0 Up gradation of Services 4.1 Use of Food grade Licensee shall ensure use of Food grade containers for carrying food in trains from containers for the date of commencement of services. carrying food Staff Uniform The licensee shall provide distinctive uniform comprising of trouser, Shirt, Cap, 4.2 Shoes, hand gloves and aprons to the service staff. For winter suitable pullover/coat is to be provided. The colour and other specifications of uniform are placed at Annexure F. In order to ensure personal hygiene service staff must serve in full uniform from the date of commencement of services. (i) Each service staff must have Name plate. ID card must always be available with the service staff. (ii) The cap of the service staff must have a slogan “No Bill-Food is free” 4.3 Packaging IRCTC reserves the right to prescribe packaging material/conditions from time to conditions time. IRCTC logo should be prominently displayed. 4.4 Use of Bio- Licensee shall introduce compartmentalized bio-degradable trays in place of degradable Aluminum Casseroles within 30 days of issue of such instructions by IRCTC. packaging

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4.5 Point of Sale Adequate no of Hand held electronic billing machines should be made available in (PoS) Hand held the train for generation of e-bills and e-receipt of payment for each sale. Licensee device for Billing must have the provision to accept digital payments through debit card/ credit card/ UPI and payment apps. Sales information shall be made available to IRCTC as and when required. In addition to PoS machines, each staff should have a bar-code of BHIM app for digital payment by passengers through BHIM or any other payment app. Use of IRCTC Use of approved Menu / Brands is mandatory and use of any other brand is strictly 4.6 Approved Brands prohibited. 4.7 Use of Colored Veg and N- Veg meals shall be carried in separate food grade containers. Green & Containers for Red colored Containers shall be used for service of Veg and Non-Veg meals Veg & Non Veg respectively. food 4.8 Passenger In cases of established passenger complaints, the penalty shall be imposed as per Complaints Annexure G 5.0 Tenure of License 5.1 Period of contract The tenure of this License shall be (05) five years from the date of commencement & Agreement of services in the first train of the section. No renewal is permissible. On award of license the successful bidder shall execute an agreement with IRCTC as per the terms and conditions of these bid documents within 30 days of the issue of LOA. Till signing of the agreement between the licensee and the IRCTC, the Licensee agrees to abide by the terms and conditions of the bid document, Letter of Award and Letter of Acceptance which form part of the agreement 5.2 Commencement On receipt of the LOA, the successful bidder shall submit letter of acceptance of the License in the prescribed format along with Security deposit, quoted License fee for one year & Special security deposit, within 7 days from the date of LoA and commence services as advised by IRCTC. Failure of the successful Bidder to submit letter of acceptance, payment of Security deposit /special security deposit payment of license fee and commencement of operations as per the time lines shall be regarded as a breach of terms and conditions contained in this Bid Document and render him liable for termination of license, forfeiture of Earnest Money Deposit, de-empanelment and debarment from participating in the future projects of IRCTC for a period of three year. 5.3 Termination of License 5.3 Exit by the There shall be a lock-in for a period of 6 months from the date of commencement licensee of services during which there shall be no exit by the licensee. Licensee can exit from the license by giving 3 months prior notice without assigning any reasons. If the licensee exits, Security deposit will be forfeited by IRCTC. Proportionate license fee for the balance period of license shall be refunded after adjusting outstanding if any. The Special security deposits paid by the licensee towards security for the meals supplied in unbundling model shall be refunded on submission of No Due Certificate from the kitchen licensee. 5.4 Exit by IRCTC IRCTC may exit from the license at any time, without liability on either side, after commencement of services by giving 2 months notice in which case the SD, balance proportionate license fee will be refunded after adjusting outstanding if any. However the Special security deposits paid towards security for the meals supplied in unbundling model shall only be refunded on production of No Due Certificate from respective kitchen licensee. 5.5 Termination of Notwithstanding anything contained above the IRCTC may terminate the license license for poor for poor performance, breach of terms and conditions of the license with performance immediate effect., 5.6 Exit by licensee Exit by licensee without notice shall be treated as breach of terms and conditions without notice and License will be terminated with forfeiture of all deposits, License fee besides debarment for a period of three year.

6.0 Travel of licensee staff by trains Page 21 of 77

6.1 Travel authority To enable the Licensee to perform Train Side Vending (TSV) services on specified trains running without pantry cars in the section the railway/IRCTC shall authorize specified number of vendors (maximum 8 (eight)vendors per rake in Superfast/Mail Express) to travel in prescribed uniform on trains within the section by giving them travel authority, on submission of application and requisite documents by the licensee. The staff of the Licensee shall carry such travel authority along with their photo identity cards issued to them by the Licensee. The travel authority thus issued by the railway shall only be used strictly for genuine purpose of rendering Train Side Vending (TSV) service to the passengers. 6.2 Canvassing/ order For the purpose of canvassing and collecting orders for meals in advance from the taking passengers two vendors will be permitted to travel in the section beyond the limits of the vending section up to a pre approved station. Such vendors will, however, be authorized to collect only orders. Not more than two vendors shall be allowed to book orders in a train. 6.3 Bona-fide travel by The Licensee shall not permit anyone except the bona-fide staff of the Licensee to the Licensee‟s staff travel in the Train and ensure that the staff shall not carry in the Train any article of any description other than those required for the fulfillment of the obligations contained herein. The staff of the licensee will carry valid travel authority and medical fitness certificate to be issued by the Railway on the request of the Licensee. The Licensee shall ensure that the photo identification card of the staff should be duly attested by the Railway/IRCTC

6.4 Misuse/ Loss of The Licensee shall not allow Railway passes to be used for any work other than travelling authority providing catering services on the Train and agrees that any breach of this condition shall be deemed to be breach of this contract. In the event of loss of travelling authority the Licensee shall immediately report such loss to the nearest Station Master and to the IRCTC/Railway administration. It is clarified that the cost, penalties, etc. as may be prescribed by the Railway/IRCTC from time to time for misuse/loss/non - possession of traveling authority by the Licensee and/or its staff shall be borne by the Licensee. 7.0 Security Deposit 7.1 Payment of The Licensee shall furnish to IRCTC a Security Deposit equivalent to one month Security Deposit of quoted License fee within 7 days from the date of issue of Letter of Award. Security Deposit shall be paid in the form of Bank Draft. 7.2 Refund of SD Security Deposit shall be refunded without interest on successful completion of the license after adjusting outstanding subject to NO Dues Certificate from Concerned Authority, if any 7.3 Forfeiture: In the event of failure of payment of license fee or any other charges payable to the IRCTC/Railway, IRCTC will be at liberty to forfeit Security Deposit and terminate the contract forthwith without prejudice to any rights of IRCTC and also black list to the Licensee . 7.4 Recovery of dues IRCTC may recover any LF dues / outstanding from the Security deposit on from SD completion of the license. 7.5 Special Security The TSV licensee shall make regular payments to the nominated kitchens at the Deposit as security prescribed transfer rates for the total no of standard meals to be picked up from for the value of nominated kitchens in unbundling model on daily basis. In case of failure to meals supplied in make payment or picking up of meals from nominated Kitchens, IRCTC shall unbundling. initiate process for termination of TSV license and make payments to the kitchen licensees from the special security deposit. The special security deposit shall be refunded on successful completion of the contract on production of No Due Certificates from the nominated kitchen licensees.

8.0 Display / Sale of approved items 8.1 Display of menu The Licensee shall exhibit menu, tariff and list of food items and ensure that printed Page 22 of 77

and tariff, etc. menu cards shall always be available with vendors and presented to the passengers on demand. In the menu card the details of menu and tariff of all items permitted for sale by Railway / IRCTC shall invariably mentioned along with the name and contact phone numbers of the Licensee. Proper e-bill with details of tariff, tax breakup shall be ensured. 8.2 Display of tariff in The licensee shall display MRP, veg/n-veg stickers, date & time of packing, etc., food packets, Tea/ on each and every food packet. The qunatity and tariff of Tea/ coffee to be Coffee urns prominently displayed on Tea/ coffee urns and disposable paper cups etc. 8.3 Ban on sale of The Licensee shall not sell/distribute tobacco products, wine, beer or any other certain products alcoholic drink or any other item prohibited by law on the Train. Further, the Licensee shall not use beef/pork in any form in any food items that may be served to the passengers travelling on the Train. 9.0 Compliance of FSSAI Act and other statutory laws 9.1 FSSAI The Licensee shall be responsible for compliance of applicable laws such as „Food Safety and Standards Act, 2006 or any other amendments thereto. 9.2 Tax laws The Licensee shall be responsible for compliance with applicable laws such as GST, Income Tax or any other applicable tax laws 9.3 Labour laws The Licensee shall comply with the provisions of all labour legislations‟ including the requirements of: a. Employees‟ Compensation Act b. Shops & Establishment Act c. PF & ESI Acts d. Child Labour (Prohibition and Regulation) Act, 1986. e. Contract Labour(R&A) Act, 1971 f. Minimum Wages Act, 1948. Licensee has to upload details of LOA, engaged workmen, wages payment details, PF & ESI details on monthly basis at www.shramikkalyan.indianrailways.gov.in The Railway /IRCTC will not accept any responsibility for the loss/damage/injury(including death) caused to the Licensee or to the personnel engaged by him in the process of rendering services under this License and no claim/compensation will be entertained in this regard. 9.4 No unlawful/illegal The Licensee and/or its staff shall not carry on any unlawful, immoral or illegal activity activity in the Train or at the station(s). It is clarified that if the Licensee suffers any loss or damage on account of the Licensee being restrained by the Railway/IRCTC or any other competent authority for indulging in such illegal activities or any contravention of any law, the Licensee shall not be entitled to any compensation whatsoever 10.0 Utensils / Service ware and washing Use of good quality (a) The Licensee shall ensure that Containers in which food and PAD items are 10.1 Containers, carried and sold, Tea / Coffee urns to be used on the Train will be of good Thermal urns etc. quality. (b) The Licensee shall ensure that the containers, thermal urns etc., are washed and cleaned with clean water and standard quality cleaning agent at originating and terminating stations. 11.2 Prohibition of Washing of containers and urns in trains is strictly prohibited. Any incident washing of of such activity shall be treated as breach of tender conditions and would attract Containers and penalty including termination of contract. Urns in trains 10.3 Arrangement for Since there is no facility for washing of containers, Tea/coffee urns etc., in washing at stations trains licensee should have proper arrangement for the same in originating / en-route / destination stations

11.0 Garbage Disposal 11.1 Provision of Garbage bins duly provided with dark polythene covers should be placed in Garbage bins in the Page 23 of 77

vestibules of the between every two coaches for the convenience of the passengers for disposing coaches paper cups, plates, used casseroles etc., The polythene covers filled with Garbage should be handed over to the concerned staff / agency or placed at designated points at nominated stations. 12.0 Compliance of Instructions. 12.1 Compliance of The Licensee shall comply with any other instructions issued by the Instructions Railway/IRCTC from time to time as may be necessary to ensure better services 12.2 Sharing of The Licensee shall furnish all information, record, etc. within fifteen (15) days as information with may be required by the IRCTC from time to time, failing which the IRCTC IRCTC reserves the right to impose suitable penalties on the Licensee including termination of the Agreement. 13.0 Monitoring & Inspections by IRCTC/Railway officials 13.1 Monitoring of The Onboard services, production units and material shall be regularly monitored services by IRCTC supervisors and the licensee‟s staff should comply with any IRCTC Supervisors suggestion/corrective action with respect to services 13.2 Monitoring by On receipt of telephonic/SMS complaints/ twitter complaints etc from the IRCTC travelling public IRCTC control office will communicate the same to licensee and Control office licensee should take immediate corrective action.

13.3 Inspections by The Railway/IRCTC reserves right to inspect the production and service to verify IRCTC/ the compliance of tender conditions Railway officers 13.4 Inspection of Static The Licensee shall make available such kitchens from which food items are Catering Units etc. picked up for inspection by the Railway/IRCTC officials or any person so by Food/Health authorized by the Railway/IRCTC at any time. Inspectors Test/Inspection of The Railway/IRCTC reserves the right to get the food samples/raw materials 13.5 food samples, etc. collected and tested at approved laboratories at the cost of the Licensee. by IRCTC The Railway/IRCTC shall have the right to inspect/check the services provided by the Licensee for reviewing its standards, quality and variety of food items of the Licensee including its base/cell kitchens, etc. at any time and may authorize any person or agency for this purpose to assess the performance of the Licensee. In case of unsatisfactory performance or complaint of any nature, the IRCTC will be entitled to initiate the suitable action against the Licensee including termination of this Agreement as per the terms and conditions of this Agreement. 13.6 Penalty for For deficiency in performance noticed during inspections by Railway / IRCTC deficiencies noticed officers IRCTC at their sole discretion shall impose suitable penalty based on the in Inspections gravity of such deficiency as per Annexure G. The penalty may include termination of agreement for deficiencies and poor performance. 14. Right of User only The Licensee will only provide the catering services on the train and will have the right of user only on license basis. The staff/vendors engaged by the Licensee in discharge of the obligations under this License including rendering services on trains are not entitled for any employment by or within IRCTC/ Railway. Photo identity cards to the staff/vendors should be issued by licensee as per the procedure in vogue in concerned zonal Railways. 15 Provision of The Licensee shall carry a suggestion/complaint book in which passengers can suggestion/complai register their suggestions/complaints without any difficulty. This suggestion book nt book shall be serially numbered and pre-authenticated by IRCTC. 16 Licensee’s Staff 16.1 Details of Staff Licensee shall be required to submit the details of the staff and their incharge Engaged engaged by him for the provision of services on monthly basis to IRCTC. The details of employee shall include Name, Adhaar No., EPFO No., Mobile no. Salary /wages shall be paid in the bank account only and the details of which shall be shared with IRCTC as and when required.

Licensee has to upload details of LOA, engaged workmen, wages payment details, PF & ESI details on monthly basis at Page 24 of 77

www.shramikkalyan.indianrailways.gov.in 16.3 Qualifications of All Catering staff engaged by the Licensee may gradually be qualified/certified Licensee‟s staff and experienced as per the following specifications. In-charge: Should be minimum 12th Pass with Diploma in Hotel Management or Diploma in F&B Services from a Govt. recognized Catering Institute OR should be certified in National Skill Qualification Framework (NSQF) Level 6 aligned Job role mandated by Ministry of Skill development and Entrepreneurship Govt of India: Qualification Pack- Asst. Catering Manager (THC/ Q5901). Should have minimum 02 years of work Experience in supervisory capacity in Catering Operations. Cooks(For licensee’s kitchens): Should be minimum 8th Pass with diploma/craft course in Food production from Govt. recognized Catering Institute or should be certified in National Skill Qualification Framework (NSQF) level 4 aligned job role as mandated by Ministry of Skill development & Entrepreneurship Govt. of India Qualification Pack- Multi Cuisine Cook (THC/Q3006) or should have certification in Food Production (kitchen) under various Govt. scheme such as Capacity Building programmes, HSRT programme, PMKVY scheme etc. Should have minimum 12 months experience in kitchen operations. F&B Service staff: should be minimum 8th Pass with diploma/ craft course in F&B Service or should be certified in National Skill Qualification Framework (NSQF) mandated by Ministry of Skill development and Entrepreneurship level 4 aligned job role: Qualification Pack- Food & Beverage Services-Steward (THC/Q0301) or should have certification in F&B Service under various Govt. scheme such as Capacity Building Programs, HSRT, PMKVY scheme etc. Should have minimum 12 months experience in Food & Beverages Service operations. 16.4 Training by IRCTC Upon award of license the licensee shall depute their staff in batches to the RPL training being organized by IRCTC upon successful completion of the same the staff will be certified in NSQF 16.5 Conduct / character The licensee shall not in any capacity employ any person of bad character or any certificate person, whose conduct is not certified by the Police Authorities/MP/MLA/MLC/ Councilor/ Gram Panchayat/ Sarpanch/1st Class Magistrate / Gazetted Officer and shall issue an appointment certificate (signed by the Licensee) which shall contain a photograph of the employed with his or her left/right hand thumb impression affixed thereon in Printer‟s ink which he will carry with him/her while on duty. The expenses for such verification are to be borne by the Licensee. 16.6 No use of plastic Licensee shall not use plastic material. Eco-friendly/bio-degradable packaging material material should be used for supply of food items. Instead of plastic, good quality paper glasses should be used for serving tea/coffee, mineral water etc. 17 Antecedent Antecedents of all the staff to be engaged by the licensee need to verified by verification of police before employment and related document need to be carried in the train for licensee staff presenting to any inspecting official. 18 Indemnity by The licensee shall at all times indemnify and save harmless the IRCTC from and contractors against all actions, suits, proceedings, losses, costs, damages, charges, claims and demands of every nature and description brought or recovered against the IRCTC by reason of any act or omission of the licensee, his agents or employees, in rendering services under the license or in his guarding of the same.

19 Jurisdiction of The agreement shall be subject to the exclusive jurisdiction of the courts at courts Mumbai, Maharashtra

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20 INFRASTRUCTURE FOR PRODUCTION AND DISTRIBUTION 20.1 Adequate Since the storage space is limited in trains licensee should carry the PDW, infrastructure Beverages and PAD times in limited quantities and should have arrangement for procurement / recoupment / replenishment in en-route stations. Stocking / storage of any item in toilets or in any area causing inconvenience to travelling public is strictly prohibited and any such incident shall be treated as breach of contract and would attract severe penalty including termination of contract 20.2 Provision of Food IRCTC may deploy Food Safety Supervisors (FSS) in the kitchens of licensee to safety supervisors verify compliance of food safety related aspects and hygiene. FSS shall have in Licensee authority to conduct food safety audit, collect samples for testing and suggest managed kitchens corrective measures to ensure safe service of food. Licensee shall comply with the guidelines issued by FSS on day to day basis. Non compliance of the same shall amount to default and would attract relevant penal provisions.

Page 26 of 77

ANNEXURE A Section-wise Train Services

Section (I): CSMT-Daund-CSMT(Via Pune)/CSMT – Roha-CSMT/Roha-BSR-Roha

CSMT-Daund-CSMT (Via Pune)

Dep Arr Type Unbundled Sr. Train Major Train Name Frequency of services No No Services train Time Station Time Station

Pune - Ahmedabad 1 11096 Wednesday Exp 19:50 Pune 23:45 BSR Dinner NIL Ahimsa Express Tuesday, Wednesday, Indore - Pune SF 2 22944 Friday, SF 04:10 BSR 08:05 PUNE NIL NIL Express Saturday & Sunday Monday, Tuesday, Pune - Indore SF 3 22943 Thursday, SF 15:30 PUNE 19:50 BSR NIL NIL Express Friday & Saturday Jaipur - Pune SF Monday & 4 12940 SF 04:10 BSR 08:05 PUNE NIL NIL Express Thursday

Pune - Jaipur SF Sunday & 5 12939 SF 15:30 PUNE 19:50 BSR NIL NIL Express Wednesday Indrayani SF 6 22105 Daily SF 05:40 CSMT 09:05 PUNE Breakfast NIL Express Dinner- Indrayani SF 7 22106 Daily SF 18:35 PUNE 22:00 CSMT DINNER 25pax-CK- Express Pune 18:35 Mumbai CSMT - 8 12127 Pune Intercity SF Daily SF 06:40 CSMT 09:30 PUNE DINNER NIL Express Pune - Mumbai Dinner- 9 12128 CSMT Intercity SF Daily SF 17:55 PUNE 21:05 CSMT DINNER 25pax-CK- Express Pune 17:55 Pune - Indore Sunday & 10 19311 EXP 17:30 PUNE 20:30 PNVEL NIL NIL Express Friday Indore - Pune Sunday & 11 19312 Exp 08:05 PNVL 12:25 PUNE NIL NIL Express Wednesday Mumbai LTT (Kurla) - 12 18520 Daily Exp 06:55 LTT 11:35 DAUND Breakfast NIL Visakhapatnam Express

13 11007 Deccan Express Daily Exp 07:00 CSMT 11:05 PUNE Breakfast NIL

14 11008 Deccan Express Daily Exp 15:15 PUNE 19:17 CSMT NIL NIL

15 11301 Udyan Express Daily Exp 08:10 CSMT 13:00 DAUND NIL NIL

16 11302 Udyan Express Daily Exp 14:20 DAUND 20:15 CSMT NIL NIL

17 11029 Koyna Express Daily Exp 08:40 CSMT 12:40 PUNE NIL NIL

18 11030 Koyna Express Daily Exp 15:40 PUNE 20:05 CSMT NIL NIL

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Bhusaval - Pune 19 11025 Daily Exp 09:00 PANVEL 12:05 PUNE NIL NIL Express

Pune - Bhusaval 20 11026 Daily Exp 11:45 PUNE 14:19 PANVEL NIL NIL Express Mumbai LTT - 21 11017 Karaikal Weekly Saturday Exp 12:05 LTT 15:30 PUNE lunch NIL Express Karaikal - Mumbai 22 11018 LTT Weekly Tuesday Exp 19:50 PUNE 23:45 LTT DINNER NIL Express Mumbai LTT - Hazur Sahib 23 11011 Wednesday Exp 12:05 LTT 15:30 PUNE lunch NIL Nanded (Weekly) Express Hazur Sahib Nanded - Mumbai 24 11012 Thursday Exp 19:50 PUNE 23:55 LTT DINNER NIL LTT Weekly Express Mumbai LTT - 25 11075 Tuesday Exp 12:05 LTT 15:30 PUNE lunch NIL Bidar Express Bidar-Mumbai LTT 26 11076 Wednesday Exp 19:50 PUNE 23:55 LTT DINNER NIL Express Chennai Central - Dinner- Monday & 27 19419 Ahmedabad EXP 17:15 PUNE 20:30 PANVEL DINNER 25pax-CK- Friday Express Pune 17:15

Ahmedabad - Wednesday 28 19420 Chennai Central Exp 18:25 PANVEL 21:05 PUNE Dinner NIL & Saturday Express Dinner- 25pax- 29 11023 Sahyadri Express Daily Exp 17:50 CSMT 21:55 PUNE Dinner BK-CSMT 17:50

30 11024 Sahyadri Express Daily Exp 06:50 PUNE 11:50 CSMT Breakfast NIL

Bhavnagar (T.) - 31 17203 Kakinada Port Saturday Exp 19:40 KALYAN 23:45 DAUND Dinner NIL Express

Rajkot - Coimbatore 32 16613 Sunday Exp 19:40 KALYAN 23:45 DAUND Dinner NIL Express

Rajkot - Monday, 33 17017 Secunderabad Wednesday Exp 19:40 KALYAN 23:45 DAUND Dinner NIL Express & Thursday

Okha - Tuticorin 34 19568 Friday Exp 19:40 KALYAN 22:25 PUNE Dinner NIL Vivek Express

Tuticorin - Okha 35 19567 Tuesday Exp 05:00 PUNE 09:00 BSR Breakfast NIL Vivek Express Mumbai LTT - 36 17318 Hubballi Express Daily Exp 18:45 LTT 23:05 PUNE Dinner NIL (Via Belagavi) Hubballi - Mumbai 37 17317 LTT Express (via Daily Exp 03:00 PUNE 07:15 LTT NIL NIL Belagavi)

38 17411 Mahalaxmi Express Daily Exp 20:00 CSMT 00:10 PUNE Dinner NIL

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39 17412 Mahalaxmi Express Daily Exp 03:20 PUNE 07:35 CSMT NIL NIL

Tuesday, Latur - Mumbai Wednesday, 40 22108 SF 04:10 PUNE 07:55 CSMT NIL NIL CSMT SF Express Thursday & Saturday Bidar - Mumbai Monday, 41 22144 CSMT SF Express Friday & SF 04:10 PUNE 07:55 CSMT NIL NIL (Via Latur) Sunday

Yesvantpur - Monday & 42 16587 Exp 04:55 PUNE 09:00 BSR Breakfast NIL Bikaner Express Saturday

43 11010 Sinhagad Express Daily Exp 06:05 PUNE 09:55 CSMT Breakfast NIL

44 11009 Sinhagad Express Daily Exp 14:25 CSMT 18:40 PUNE NIL NIL

Gwalior - Pune 45 11102 Monday Exp 14:30 BSR 20:05 PUNE NIL NIL Weekly Express

Hazur Sahib 46 17614 Nanded - Panvel Daily Exp 04:45 DAUND 09:00 PANVEL Breakfast NIL Express Panvel - Hazur 47 17613 Sahib Nanded Daily Exp 16:00 PANVEL 21:05 DAUND Dinner NIL Express (Via Latur)

48 12126 Pragati Express Daily SF 07:50 PUNE 11:15 CSMT Breakfast NIL

49 12125 Pragati Express Daily SF 16:25 CSMT 19:50 PUNE NIL NIL Kakinada Port - Sunday & 50 17221 Lokmanya Tilak Exp 07:50 PUNE 11:05 LTT Breakfast NIL Thursday Terminus Express Mumbai LTT - Sunday & 51 17222 Kakinada Port Exp 12:25 LTT 15:30 PUNE Lunch NIL Thursday Express Mumbai CSMT - 52 17031 Daily Exp 12:45 CSMT 18:10 DAUND Lunch NIL Hyderabad Express Hyderabad - 53 17032 Mumbai CSMT Daily Exp 07:30 DAUND 13:05 CSMT Breakfast NIL Express Hubballi - Mumbai Lunch- 54 17321 LTT Weekly Sunday Exp 10:00 DAUND 16:55 LTT Lunch 25pax-CK- Express Pune 10:00 SCSMT Kolhapur - 55 11050 Ahmedabad Saturday Exp 19:40 PUNE 23:35 BSR DINNER NIL Express Ahmedabad - 56 11049 SCSMT Kolhapur Monday Exp 03:35 BSR 07:40 PUNE NIL NIL Express

57 11092 Pune - Bhuj Express Monday Exp 19:50 PUNE 23:45 BSR DINNER NIL

Pune - Bhagat Ki 58 11090 Sunday Exp 19:50 PUNE 23:45 BSR DINNER NIL Kothi Express Pune - Veraval 59 11088 Thursday Exp 19:50 PUNE 23:45 BSR DINNER NIL Express

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CSMT – Roha-CSMT/Roha-BSR-Roha

Train Sr.No Type No Train Dep Arr Major Unbundled Frqncy of Name Services services train Time Station Time Station Dadar - Tirunelveli 60 22629 SF Express Thursday SF 20:40 Dadar 23:30 Roha NIL NIL (via Konkan) Tirunelveli - Mumbai 61 22630 Dadar SF Thursday SF 13:35 Roha 16:40 Dadar NIL NIL Express (via Konkan) Kochuveli - Bhavnagar 62 19259 Saturday Exp 20:05 Roha 23:14 BSR NIL NIL Terminus Express Bhavnagar Terminus - 63 19260 Tuesday Exp 20:30 BSR 23:50 ROHA NIL NIL Kochuveli Express

Note: The above list is not exhaustive but only indicative.

Page 30 of 77

Section(II):- DAUND-KOLHAPUR-DAUND/PUNE-KOLHAPUR-PUNE

Type Dep Arr Major Unbundled Sr.No Train No Train Name Frqncy of services Services train Time Stations Time Stations

Maharashtra B/fast & 1 11040 Daily Exp 02:45 Daund 13:05 KOP NIL Express lunch Maharashtra 2 11039 Daily Exp 15:30 KOP 00:55 Daund Dinner NIL Express Lunch-40 Hazrat Nizamuddin B/fast & pax-CK- 3 12148 - SCSMT Kolhapur Saturday SF 07:40 DAUND 16:20 KOP lunch PUNE- SF Express 09:15 Kolhapur - Hazrat 4 12147 Nizamuddin SF Tuesday SF 09:05 KOP 17:30 DAUND lunch NIL Express Deekshabhoomi 5 11046 Friday Exp 17:15 Daund 03:35 KOP Dinner NIL Express Deekshabhoomi 6 11045 Thursday Exp 23:45 KOP 09:20 Daund B/fast NIL Express MAHALAXMI 7 17411 Daily EXP 00:20 PUNE 07:25 KOP NIL NIL EXP KOYNA 8 11029 Daily EXP 12:45 PUNE 20:25 KOP Lunch NIL EXPRESS

KOLHAPUR Breakfast NIL 9 11049 Monday EXP 07:50 PUNE 15:25 KOP EXPRESS Lunch NIL

KOYNA 10 11030 Daily EXP 08:05 KOP 15:40 PUNE Lunch NIL EXPRESS

AHMEDABAD 11 11050 Saturday EXP 12:20 KOP 19:40 PUNE Lunch NIL EXP

Note: The above list is not exhaustive but only indicative.

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Section (III): MMR-CSMT-MMR

Dep Arr Train Type of Major Unbundled Sr.No Train Name Frqncy Time No train services Services

Time Station Time Station

1 11094 Mahanagari Express Daily EXP 08:55 MMR 14:15 CSMT 08:35 Lunch NIL

Visakhapatnam - Mumbai 2 22847 LTT SF Express (via Monday SF 08:17 MMR 13:35 LTT 08:35 Lunch NIL Nagpur)

Wednesday & 3 11067 Saket Express EXP 05:23 LTT 09:35 MMR 05:23 B/F NIL Saturday

Monday 4 11068 Saket Express EXP 15:55 MMR 21:30 LTT 15:55 Dinner NIL &Friday

Sunday & 5 22129 Tulsi Express SF 05:23 LTT 09:35 MMR 05:23 B/F NIL Tuesday

Tuesday & 6 22130 Tulsi Express SF 15:55 MMR 21:30 LTT 15:55 Dinner NIL Thursday

7 12741 Vasco - Patna SF Express Thursday SF 06:20 PNVL 11:15 MMR 06:20 B/F NIL

8 12742 Patna - Vasco Express Sunday SF 16:12 MMR 21:50 PNVL 16:12 Dinner NIL

9 15017 Kashi Express Daily EXP 06:35 LTT 11:00 MMR 06:35 B/F NIL

10 15018 Kashi Express Saturday Exp 12:40 MMR 18:05 LTT 12:40 Lunch NIL

Mumbai LTT - Bareilly 11 14313 Monday EXP 08:05 LTT 12:10 12:10 08:05 B/F NIL Weekly Express

Bareilly - Mumbai LTT 12 14314 Sunday EXP 14:02 MMR 20:00 LTT 14:02 NIL NIL Weekly Express

Sunday, Mumbai LTT - Bhagalpur 13 12336 Tuesday & SF 08:05 LTT 12:10 MMR 08:05 B/F NIL SF Express Thursday

Monday, Bhagalpur - Mumbai LTT 14 12335 Wednesday & SF 14:02 MMR 20:00 LTT 14:02 NIL NIL Superfast Express (PT) Saturday

Lunch 25 pax- Mumbai CSMT - Asansol 15 12362 Wednesday SF 11:05 CSMT 15:48 MMR 11:05 Lunch BK-CSMT SF Express 11:50

Mumbai LTT - Raxaul 16 12546 Monday SF 11:20 LTT 15:48 MMR 11:20 Lunch NIL Karmabhoomi Express

Mumbai LTT - Jaynagar 17 15548 Thursday EXP 11:20 LTT 15:47 MMR 11:20 Lunch NIL Jansadharan Weekly Express

Jaynagar - Mumbai LTT 18 15547 Wednesday EXP 00:47 MMR 07:30 LTT 00:47 NIL NIL Weekly Antyodaya Express

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Mumbai LTT - Kamakhya 19 22511 Wednesday SF 11:30 LTT 16:20 MMR 11:30 Lunch NIL Karmabhoomi Express

Kamakhya - Mumbai LTT 20 22512 Monday SF 16:28 MMR 23:15 LTT 16:27 Dinner NIL Karmabhoomi Express

21 11083 Tadoba Express Friday EXP 11:30 LTT 16:20 MMR 11:30 Lunch NIL

22 11084 Tadoba Express Sunday EXP 16:25 MMR 23:15 LTT 16:25 Dinner NIL

23 11071 Kamayani Express Daily EXP 12:40 LTT 16:53 MMR 12:40 Lunch NIL

24 11072 Kamayani Express Daily EXP 17:27 MMR 22:50 LTT 17:27 Dinner NIL

25 11026 Pune - Bhusaval Express Daily EXP 14:19 PNVL 18:53 MMR 14:19 NIL NIL

26 11025 Bhusaval - Pune Express Daily EXP 04:05 MMR 09:03 PNVL 04:05 B/F NIL

Mumbai CSMT - Chhapra 27 15102 Friday EXP 15:30 CSMT 20:37 MMR 15:35 Dinner NIL Jansadharan Express

Dinner 40 pax- Nandigram Express 28 11401 Daily EXP 16:35 CSMT 21:35 MMR 16:35 Dinner BK-CSMT (Via Nanded) 16:35

Mumbai LTT - Sultanpur SF 29 12143 Sunday SF 16:40 LTT 21:45 MMR 16:40 Dinner NIL Express

Mumbai LTT - Ajni Express 30 11201 Monday Exp 16:40 LTT 22:10 MMR 16:40 Dinner NIL (Via Aurangabad)

Ajni - Mumbai LTT Express 31 11202 Saturday EXP 08:45 MMR 13:45 LTT 08:45 NIL NIL (Via Aurangabad)

Mumbai LTT - Nizamabad 32 11205 Saturday EXP 16:40 LTT 22:10 MMR 16:40 Dinner NIL Express

Nizamabad - Mumbai LTT 33 11206 Monday EXP 08:45 MMR 13:45 LTT 08:45 NIL NIL Express

Dinner 25 pax- 34 12109 Panchavati Express Daily SF 18:15 CSMT 22:50 MMR 18:15 Dinner BK-CSMT 18:15

35 12110 Panchavati Express Daily SF 06:02 MMR 10:45 CSMT 06:02 B/F NIL

Dinner 25 pax- Mumbai CSMT - Manmad 36 22101 Daily SF 18:45 CSMT 23:25 MMR 18:45 Dinner BK-CSMT Rajya Rani SF Express 18:45

Manmad - Mumbai CSMT 37 22102 Daily SF 05:25 MMR 10:07 CSMT 05:25 BF NIL Rajya Rani SF Express

38 12105 Vidarbha SF Express Daily SF 19:05 CSMT 23:33 MMR 19:05 Dinner NIL

39 12106 Vidarbha SF Express Daily SF 01:33 MMR 07:00 CSMT 01:33 NIL NIL

40 12140 Sewagram SF Express Daily SF 06:23 MMR 11:40 CSMT 06:22 BF NIL

41 12139 Sewagram SF Express Daily SF 14:55 CSMT 19:42 MMR 14:55 NIL NIL

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Ranchi - Mumbai LTT 42 18609 Friday EXP 06:35 MMR 12:05 LTT 06:35 BF NIL Weekly Express

Mumbai LTT - Ranchi 43 18610 Saturday EXP 15:50 LTT 20:37 MMR 15:50 NIL NIL Weekly Express

44 12118 Godavari SF Express Daily SF 08:35 MMR 13:00 LTT 08:35 NIL NIL

Mumbai LTT - Manmad 45 12117 Daily SF 14:55 LTT 19:25 MMR 14:55 NIL NIL Godavari SF Express

Sainagar Shirdi - Dadar SF 46 22148 Saturday SF 10:45 MMR 15:10 DR 10:45 Lunch NIL Express (via Manmad)

47 17058 Devagiri Express Daily EXP 01:40 MMR 07:10 CSMT 01:40 NIL NIL

The above list is not exhaustive but only indicative.

Page 34 of 77

Section (IV): MMR- Wadi / Latur(Via Daund) –MMR & KWV-MRJ-KWV

MMR- Wadi / Latur (Via Daund) –MMR

Type Dep Arr Train Major Unbundled Sr.No Train Name Frqncy of Time No services Services train Time Station Time Station

Varanasi - Monday & 1 16230 Mysuru Exp 18:00 MMR 08:10 WADI 18:00 Dinner NIL Saturday Express Mysuru - Wednesday 06:30 2 16229 Varanasi Exp 00:10 WADI 12:30 MMR B/fast NIL & Friday DD Express Sainagar Shirdi - 3 17207 Wednesday Exp 18:50 MMR 03:12 LTRR 18:50 Dinner NIL Vijayawada Express Vijayawada - Sainagar 4 17208 Tuesday Exp 21:54 LTRR 07:25 MMR 21:54 NIL NIL Shirdi Express Sainagar Sunday, Shirdi - 5 17205 Tuesday & Exp 18:50 MMR 03:12 LTRR 18:50 Dinner NIL Kakinada Thursday Port Express Kakinada Port - Monday, 6 17206 Sainagar Wednesday Exp 21:54 LTRR 07:25 MMR 21:54 NIL NIL Shirdi & Saturday Express Sainagar Shirdi - Monday & 7 17001 Exp 18:50 MMR 03:12 LTRR 18:50 Dinner NIL Secunderabad Saturday Express Secunderabad - Sainagar Sunday & 8 17002 Exp 21:53 LTRR 07:25 MMR 21:53 NIL NIL Shirdi Friday Express

KWV-MRJ -KWV Type Dep Arr Train Train Major Unbundled Sr.No Frqncy of Time No Name services Services train Time Stations Time Stations SUR MRJ 9 22155 Daily SF 08:20 KWV 11:55 MRJ 08:20 NIL NIL SFAST NGP KOP 10 11403 Sunday Exp. 09:00 KWV 12:40 MRJ 09:00 NIL NIL EXPRESS BIDR 11 11415 Thursday Exp. 17:25 KWV 22:35 MRJ 17:25 Dinner NIL KOP EXP MRJ SUR 12 22156 Daily SF 16:00 MRJ 19:10 KWV 16:00 NIL NIL SFAST KOP Monday & 13 11404 NAGPUR Exp. 14:10 MRJ 17:45 KWV 14:10 NIL NIL Friday EXP

Note: The above list is not exhaustive but only indicative.

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Section(V):- MMR-BSL-MMR

Type Train Rlys Dep Arr Major Unbundled Sr.No Train Name Frqncy of Time No services Services train Time Stations Time Stations Shalimar - Mumbai LTT 1 18030 Daily EXP SER 20:40 BSL 23:12 MMR 20:40 NIL NIL Kurla Express Pune - Lucknow Jn. 2 11407 Wednesday EXP CR 03:35 MMR 06:40 BSL 03:35 NIL NIL Express 3 15017 Kashi Express Daily EXP NER 11:00 MMR 13:40 BSL 11:00 NIL NIL 4 15018 Kashi Express Daily EXP NER 10:15 BSL 12:40 MMR 10:10 NIL NIL Vasco - Patna SF 5 12741 Thursday SF SWR 11:15 MMR 13:50 BSL 11:15 NIL NIL Express 6 12742 Patna - Vasco Express Sunday SF SWR 13:30 BSL 16:12 MMR 13:25 NIL NIL Sainagar Shirdi - Kalka Tuesday & 7 22455 SF NR 11:35 MMR 14:10 BSL 11:35 Lunch NIL SF Express Saturday Kalka - Sai Nagar Shirdi Monday & 8 22456 SF NR 16:40 BSL 19:05 MMR 16:40 NIL NIL SF Express Friday Mumbai LTT - Bareilly 9 14313 Monday EXP NR 12:10 MMR 14:35 BSL 12:10 Lunch NIL Weekly Express Lunch 25 pax- Bareilly - Mumbai LTT 10 14314 Sunday EXP NR 11:50 BSL 14:02 MMR 11:45 Lunch CK-BSL Weekly Express 11:50 Monday, Lunch 25 pax- Bhagalpur - Mumbai 11 12335 Wednesday SF ER 11:50 BSL 14:02 MMR 11:45 Lunch CK-BSL LTT Superfast Express & Saturday 11:50 Sunday, Mumbai LTT - 12 12336 Tuesday & SF ER 12:10 MMR 14:35 BSL 12:10 Lunch NIL Bhagalpur SF Express Thursday Mysuru - Varanasi Wednesday 13 16229 EXP SWR 12:30 MMR 15:20 BSL 12:30 Lunch NIL Express & Friday Varanasi - Mysuru Friday & 14 16230 EXP SWR 15:25 BSL 18:00 MMR 15:25 NIL NIL Express Sunday Hubballi - Varanasi 15 17323 Saturday EXP SWR 12:30 MMR 15:15 BSL 12:30 Lunch NIL Weekly Express Varanasi - Hubballi 16 17324 Monday EXP SWR 15:25 BSL 18:00 MMR 15:25 NIL NIL Weekly Express 17 11026 Pune - Bhusaval Express Daily EXP CR 18:53 MMR 22:00 BSL 19:05 Dinner NIL 18 12139 Sewagram SF Express Daily SF CR 19:42 MMR 22:20 BSL 19:45 Dinner NIL Mumbai LTT - Ranchi 19 18610 Saturday EXP SER 20:37 MMR 23:20 BSL 20:12 NIL NIL Express Mumbai LTT - 20 12143 Sunday SF CR` 21:40 MMR 00:20 BSL 21:40 NIL NIL Sultanpur SF Express Sultanpur - Mumbai 21 12144 Tuesday SF CR` 20:20 BSL 22:42 MMR 20:20 NIL NIL LTT SF Express SCSMT Kolhapur - 22 12147 Hazrat Nizamuddin SF Tuesday SF CR 21:50 MMR 00:20 BSL 21:50 NIL NIL Express Monday & 23 11068 Saket Express EXP CR 13:30 BSL 15:55 MMR 13:30 NIL NIL Friday

Wednesday 24 11067 Saket Express EXP CR 09:35 MMR 12:00 BSL 09:35 NIL NIL & Saturday

Jaipur - Hyderabad 25 17019 Wednesday EXP SCR 13:30 BSL 16:20 MMR 13:25 NIL NIL Weekly Express

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Tuesday & 26 22130 Tulsi Express SF CR 13:40 BSL 15:55 MMR 13:35 NIL NIL Thursday Sunday & 27 22129 Tulsi Express SF CR 09:35 MMR 12:00 BSL 09:35 NIL NIL Tuesday

28 11072 Kamayani Express Daily EXP CR 14:40 BSL 17:27 MMR 14:35 NIL NIL

29 11071 Kamayani Express Daily EXP CR 16:53 MMR 19:20 BSL 16:53 NIL NIL

Dinner 25 30 11040 Maharashtra Express Daily EXP CR 17:45 BSL 21:00 MMR 17:45 Dinner pax-CK-BSL 17:45 31 11039 Maharashtra Express Daily EXP CR 06:10 MMR 08:55 BSL 06:10 B/Fast NIL Amritsar - Mumbai Dinner 25 32 11058 CSMT (Pathankot) Daily EXP CR 18:50 BSL 21:45 MMR 18:50 Dinner pax-CK-BSL Express 18:50 Mumbai CSMT - Amritsar 33 11057 Daily EXP CR 04:02 MMR 06:50 BSL 04:02 NIL NIL (Dadar/Pathankot) Express Amravati - Pune AC 34 22118 Thursday SF CR 21:45 BSL 00:50 MMR 21:45 NIL NIL SuperFast Express

Pune - Amravati AC SF 35 22117 Wednesday SF CR 20:30 MMR 10:40 BSL 20:30 NIL NIL Express

Mumbai LTT - 36 22848 Visakhapatnam SF Tuesday SF SCOR 04:27 MMR 07:00 BSL 04:25 NIL NIL Express (Via Nagpur) Visakhapatnam - 37 22847 Mumbai LTT SF Monday SF SCOR 05:45 BSL 08:17 MMR 05:45 NIL NIL Express (via Nagpur)

38 11093 Mahanagari Express Daily Exp CR 04:52 MMR 07:25 BSL 04:50 NIL NIL

39 11094 Mahanagari Express Daily Exp CR 06:10 BSL 08:55 MMR 06:00 B/Fast NIL Sainagar Shirdi - 40 22893 Saturday SF SER 15:40 MMR 18:10 BSL 15:40 NIL NIL Howrah SF Express Howrah - Sainagar 41 22894 Friday SF SER 14:20 BSL 17:05 MMR 14:20 NIL NIL Shirdi SF Express Mumbai CSMT - 42 12362 Wednesday SF ER 15:48 MMR 18:10 BSL 15:48 NIL NIL Asansol SF Express

Mumbai LTT - Raxaul 43 12546 Monday SF ECR 15:48 MMR 18:10 BSL 15:48 NIL NIL Karmabhoomi Express Mumbai LTT - Jaynagar 44 15548 Weekly Antyodaya Thursday Exp ECR 15:47 MMR 18:10 BSL 15:45 NIL NIL Express Pune - Lucknow Jn. SF 45 12103 Friday SF CR 21:50 MMR 00:20 BSL 21:50 NIL NIL Express Mumbai CSMT - 46 15102 Chhapra Antyodaya Friday Exp NER 20:37 MMR 23:30 BSL 20:12 NIL NIL Express

Note: The above list is not exhaustive but only indicative.

Page 37 of 77

Section(VI):- BRC-MMCT-BRC

Sr Train Train Name Frequency Type of Dep Arr Major Meals Unbundled No No train Meals Time Station Time Station

1 22953 Gujarat Superfast Express Daily SF 05:45 MMCT 12:31 BRC BF NIL

2 22954 Gujarat Superfast Express Daily SF 09:00 BRC 15:15 MMCT Lunch NIL

Kakinada Port - Bhavnagar 3 17204 Friday Exp 06:10 BSR 11:48 BRC BF NIL Express

Kakinada Port - Bhavnagar 4 17203 Saturday Exp 11:52 BRC 18:00 BSR Lunch NIL Express

5 16614 Coimbatore-Rajkot Express Saturday Exp 06:10 BSR 11:48 BRC BF NIL

6 16613 Coimbatore-Rajkot Express Sunday Exp 11:52 BRC 18:00 BSR Lunch NIL

Sunday, Tuesday 7 17018 Secunderabad - Rajkot Express Exp 06:10 BSR 11:48 BRC BF NIL & Wednesday

Monday, 8 17017 Secunderabad - Rajkot Express Wednesday & Exp 11:52 BRC 18:00 BSR Lunch NIL Thursday

Bandra Terminus - Surat 9 12935 Daily SF 06:50 BDTS 11:10 ST BF NIL InterCity Express

Bandra Terminus - Surat 10 12936 Daily SF 16:05 ST 20:25 BDTS NIL NIL InterCity Express

Mumbai Central - Firozpur 11 19023 Daily Exp 07:25 MMCT 16:04 BRC BF & Lunch NIL Janta Express

Mumbai Central - Firozpur 12 19024 Daily Exp 10:30 BRC 19:40 MMCT Lunch NIL Janta Express

Thiruvananthapuram - Hazrat 13 22655 Nizamuddin SF Express (via Thursday SF 07:29 BSR 12:45 BRC BF NIL Alappuzha)

Thiruvananthapuram - Hazrat 14 22656 Nizamuddin SF Express (via Monday SF 00:54 BRC 06:40 BSR NIL NIL Alappuzha)

15 19015 Saurashtra Express Daily Exp 08:20 MMCT 16:55 BRC Lunch NIL

16 19016 Saurashtra Express Daily Exp 09:14 BRC 19:15 MMCT Lunch NIL

Tuticorin - Okha Vivek 17 19567 Tuesday Exp 09:00 BSR 14:03 BRC Lunch NIL Express

Tuticorin - Okha Vivek 18 19568 Thursday Exp 11:52 BRC 18:10 BSR Lunch NIL Express

Monday & 19 16587 Yesvantpur - Bikaner Express Exp 09:00 BSR 14:03 BRC Lunch NIL Saturday

20 16588 Yesvantpur - Bikaner Express Sunday & Tuesday Exp 16:30 BRC 21:35 BSR Dinner NIL

Page 38 of 77

Kochuveli - Dehradun SF 21 22659 Satuday SF 15:50 BSR 21:58 BRC Dinner NIL Express

Kochuveli - Dehradun SF 22 22660 Monday SF 03:49 BRC 10:50 BSR BF NIL Express

Mumbai Bandra Terminus - 23 22917 Wednesday SF 13:05 BDTS 18:50 BRC NIL NIL Haridwar SF Express

Mumbai Bandra Terminus - 24 22918 Thursday SF 15:02 BRC 22:00 BDTS Dinner NIL Haridwar SF Express

Mumbai Bandra (T.) - Mahuva 25 22989 Monday SF 11:45 BDTS 17:13 BRC Lunch NIL SF Express

Mumbai Bandra (T.) - Mahuva 26 22990 Friday SF 21:42 BRC 04:45 BDTS NIL NIL SF Express

Mumbai Bandra (T) - Monday & 27 22451 Chandigarh Bi-weekly SF SF 12:15 BDTS 17:43 BRC Lunch NIL Thursday Express

Mumbai Bandra (T) - Sunday & 28 22452 Chandigarh Bi-weekly SF SF 03:15 BRC 09:20 BDTS BF NIL Wednesday Express

Bandra Terminus - Jammu 29 19027 Satuday Exp 12:15 BDTS 17:43 BRC Lunch NIL Tawi Vivek Express

Bandra Terminus - Jammu 30 19028 Monday Exp 16:10 BRC 22:25 BDTS Dinner NIL Tawi Vivek Express

Mumbai Bandra (T.) - Veraval 31 22991 Saturday SF 12:45 BDTS 18:26 BRC Lunch NIL SF Express

Bandra Terminus - Delhi Sarai 32 22949 Wednesday SF 12:55 BDTS 18:33 BRC Lunch NIL Rohilla SF Express

Bandra Terminus - Delhi Sarai 33 22950 Thursday SF 11:20 BRC 16:55 BDTS Lunch NIL Rohilla SF Express

Mumbai Bandra (T.) - Hisar 34 22915 Monday SF 12:55 BDTS 18:33 BRC Lunch NIL Weekly SF Express

Mumbai Bandra (T.) - Hisar 35 22916 Tuesday SF 11:20 BRC 16:45 BDTS Lunch NIL Weekly SF Express

Mumbai Bandra (T.) - 36 19021 Saturday Exp 12:55 BDTS 18:33 BRC Lunch NIL Lucknow Jn Weekly Express

Mumbai Bandra (T.) - 37 19022 Sunday Exp 01:27 BRC 08:00 BDTS NIL NIL Lucknow Jn Weekly Express

38 12480 Suryanagari SF Express Daily SF 13:30 BDTS 19:13 BRC NIL NIL

39 12479 Suryanagari SF Express Daily SF 05:40 BRC 11:35 BDTS BF NIL

Mumbai Bandra (T.) - Jaipur Tuesday, Thursday 40 12979 Exp 16:15 BDTS 22:30 BRC Dinner NIL SF Express and Saturday

Mumbai Bandra (T.) - Jaipur 41 12980 Monday, Exp 08:00 BRC 14:20 BDTS BF & Lunch NIL SF Express Wednesday &

Page 39 of 77

Friday

Bandra Terminus - Patna 42 22971 Monday SF 16:35 BDTS 21:45 UDN Dinner NIL Weekly SF Express

Bandra Terminus - Patna 43 22972 Wednesday SF 02:30 UDN 07:35 BDTS NIL NIL Weekly SF Express

Mumbai Bandra Terminus - 44 12247 Hazrat Nizamuddin Yuva Friday SF 16:35 BDTS 21:35 BRC Dinner NIL Express

Mumbai Bandra Terminus - 45 12248 Hazrat Nizamuddin Yuva Saturday SF 03:10 BRC 09:20 BDTS BF NIL Express

46 19217 Saurashtra Janta Express Daily Exp 17:10 BDTS 23:58 BRC Dinner NIL

47 22955 Kutch SF Express Daily SF 17:45 BDTS 23:49 BRC Dinner NIL

48 22956 Kutch SF Express Daily SF 04:57 BRC 11:25 BDTS BF NIL

49 12961 Avantika SF Express Daily SF 19:10 MMCT 01:03 BRC Dinner NIL

50 22927 Lokshakti Express Daily SF 19:40 BDTS 02:21 BRC Dinner NIL

All Day Except 51 22943 Pune - Indore Express Sunday and SF 19:50 BSR 00:50 BRC Dinner NIL Wednesday

Sunday & 52 12939 Pune - Jaipur SF Express SF 19:50 BSR 00:50 BRC Dinner NIL Wednesday

Chennai Central - Ahmedabad Wednesday & 53 19420 Exp 11:35 BRC 16:50 BSR Lunch NIL Express Saturday

Mumbai Bandra Terminus - 54 12971 Daily Exp 21:30 BDTS 03:01 BRC NIL NIL Bhavnagar SF Express

Mumbai Bandra Terminus - 55 12972 Daily Exp 01:47 BRC 08:35 BDTS NIL NIL Bhavnagar SF Express

Kochuveli - Porbandar 56 19261 Monday Exp 16:30 BSR 23:02 BRC Dinner NIL (Weekly) Express

Kochuveli - Porbandar 57 19262 Thursday Exp 05:25 BRC 10:50 BSR BF NIL (Weekly) Express

Tuesday & 58 19577 Tirunelveli - Jamnagar Express Exp 16:30 BSR 23:11 BRC Dinner NIL Wednesday

59 19578 Tirunelveli - Jamnagar Express Friday & Saturday Exp 05:25 BRC 11:20 BSR BF NIL

60 14707 Ranakpur Express Daily Exp 02:47 BRC 09:40 BDTS BF NIL

61 14708 Ranakpur Express Daily Exp 15:05 BDTS 21:45 BRC Dinner NIL

Hazrat Nizamuddin - Bandra 62 12248 Saturday SF 03:10 BRC 09:20 BDTS BF NIL Terminus Yuva Express

Hazrat Nizamuddin - Bandra 63 12247 Friday SF 16:35 BDTS 21:36 BRC Dinner NIL Terminus Yuva Express

Page 40 of 77

Chandigarh - Mumbai Bandra Sunday & 64 22452 SF 03:15 BRC 09:20 BDTS BF NIL (T) Bi-weekly SF Express Wednesday

Chandigarh - Mumbai Bandra Monday & 65 22451 SF 12:15 BDTS 17:43 BRC Lunch NIL (T) Bi-weekly SF Express Thursday

66 12922 Flying Ranee Daily SF 05:30 ST 10:10 MMCT BF NIL

Dinner-25 pax- 67 12921 Flying Ranee Daily SF 17:55 MMCT 22:35 ST Dinner BK-MMCT 17:55

Porbandar - Kochuveli Weekly 68 19262 Friday Exp 05:25 BRC 10:50 BSR BF NIL Express

Porbandar - Kochuveli Weekly 69 19261 Sunday Exp 16:30 BSR 23:02 BRC Dinner NIL Express

Sunday & 70 19578 Jamnagar - Tirunelveli Express Exp 05:25 BRC 13:10 BSR BF NIL Saturday

Monday & 71 19577 Jamnagar - Tirunelveli Express Exp 16:30 BSR 23:11 BRC Dinner NIL Tuesday

Mahuva - Mumbai Bandra (T.) 72 22994 Wednesday SF 05:30 BRC 11:55 BDTS BF NIL SF Express

Mumbai- Mahuva Bandra (T.) 73 22993 Thursday SF 15:25 BDTS 21:57 BRC Dinner NIL SF Express

Tuesday & 74 12489 Bikaner - Dadar SF Express SF 06:17 BRC 12:00 DDR BF NIL Saturday

Sunday & 75 12490 Bikaner - Dadar SF Express SF 14:35 DDR 20:12 BRC NIL NIL Wednesday

76 12960 Bhuj - Dadar SF Express Tuesday & Friday SF 06:22 BRC 12:00 DDR BF NIL

Sunday, 77 12990 Ajmer - Dadar SF Express Wednesday & SF 06:57 BRC 12:40 DDR BF NIL Friday

Monday, Thursday 78 12989 Ajmer - Dadar SF Express SF 14:35 DDR 20:12 BRC NIL NIL & Saturday

Bikaner - Mumbai Bandra (T.) 79 22473 Monday SF 06:57 BRC 12:45 BDTS BF NIL SF Express

Bikaner - Mumbai Bandra (T.) 80 22474 Tuesday SF 14:35 BDTS 20:12 BRC NIL NIL SF Express

Bhagat Ki Kothi - Bandra 81 22966 Sunday SF 06:57 BRC 12:45 BDTS BF NIL Terminus SF Express

Sunday, Udaipur City - Bandra 82 22902 Wednesday & SF 07:25 BRC 13:30 BDTS BF NIL Terminus SF Express Friday

83 19116 Sayaji Nagari Express Daily Exp 07:34 BRC 13:45 DDR BF NIL

84 19115 Sayaji Nagari Express Daily Exp 15:00 DDR 21:28 BRC Dinner NIL

Page 41 of 77

Jhansi - Mumbai Bandra (T.) 85 11103 Sunday & Monday Exp 11:20 BRC 16:45 BDTS Lunch NIL Express

Jhansi - Mumbai Bandra (T.) Tuesday & 86 11104 Exp 05:10 BDTS 10:43 BRC BF NIL Express Wednesday

Delhi Sarai Rohilla - Bandra 87 22950 Thursday SF 11:25 BRC 16:45 BDTS Lunch NIL Terminus SF Express

Delhi Sarai Rohilla - Bandra 88 22949 Wednesday SF 12:55 BDTS 18:33 BRC Lunch NIL Terminus SF Express

Hisar - Bandra Terminus 89 22916 Wednesday SF 11:20 BRC 16:45 BDTS Lunch NIL Weekly SF Express

Hisar - Bandra Terminus 90 22915 Monday SF 12:55 BDTS 18:33 BRC Lunch NIL Weekly SF Express

Ahmedabad - Chennai Central Wednesday & 91 19420 Exp 11:35 BRC 16:50 BSR Lunch NIL Express Saturday

Jaisalmer -Bandra Terminus SF 92 22932 Saturday SF 11:32 BRC 17:30 BDTS Lunch NIL Express

Jaisalmer -Bandra Terminus SF 93 22931 Friday SF 14:35 BDTS 20:12 BRC NIL NIL Express

94 19260 Bhavnagar - Kochuveli Express Sunday Exp 14:57 BRC 20:30 BSR NIL NIL

Hazrat Nizamuddin - 95 22634 Thiruvananthapuram Central Saturday SF 15:02 BRC 21:35 BSR Dinner NIL SF Express

Jammu Tawi - Bandra 96 19028 Tuesday Exp 16:10 BRC 22:25 BDTS Dinner NIL Terminus Vivek Express

Jammu Tawi - Bandra 97 19027 Saturday Exp 12:15 BDTS 17:43 BRC Lunch NIL Terminus Vivek Express

Gandhidham - Mumbai Bandra 98 22952 Thursday SF 16:10 BRC 22:25 BDTS Dinner NIL (T.) Weekly SF Express

Ramnagar - Bandra Terminus 99 19062 Saturday Exp 15:42 BRC 22:00 BDTS Dinner NIL Weekly Express

Ramnagar - Bandra Terminus 100 19061 Thursday Exp 05:10 BDTS 10:43 BRC BF NIL Weekly Express

Kanpur - Mumbai Bandra (T.) 101 22443 Thursday SF 15:42 BRC 23:05 BDTS Dinner NIL (Weekly) SF Express

Kanpur - Mumbai Bandra (T.) 102 22444 Friday SF 05:10 BDTS 10:43 BRC BF NIL (Weekly) SF Express

Ahmedabad Pune Ahimsa 103 11095 Thursday Exp 18:05 BRC 00:10 BSR Dinner NIL Express

Bhagat ki Kothi Jodhpur - Pune 104 11089 Tuesday Exp 18:05 BRC 00:10 BSR Dinner NIL Express

105 11091 Bhuj - Pune Express Wednesday Exp 18:05 BRC 00:10 BSR Dinner NIL

Page 42 of 77

Mumbai Bandra (T.) - 106 19019 Daily EXP 00:05 BDTS 06:45 BRC NIL NIL Dehradun Express

Mumbai Bandra (T.) - 107 19020 Daily EXP 19:45 BRC 04:20 BDTS Dinner NIL Dehradun Express

Pune - Gwalior Weekly 108 11101 Monday EXP 04:30 BSR 10:02 BRC Breakfast NIL Express

Pune - Gwalior Weekly 109 11102 Saturday EXP 08:40 BRC 14:30 BSR Lunch NIL Express

Thiruvananthapuram Central - 110 22653 Hazrat Nizamuddin SF Express Sunday SF 07:29 BSR 12:45 BRC Breakfast NIL (via Kottayam)

Hazrat Nizamuddin - 111 22654 Thiruvananthapuram Central Sunday SF 00:54 BRC 06:40 BSR NIL NIL SF Express (via Kottayam)

Bandra Terminus - Gorakhpur 112 22921 Sunday Exp 05:10 BDTS 10:36 BRC Breakfast NIL Antyodaya Express

Bandra Terminus - Gorakhpur 113 22922 Wednesday Exp 09:51 BRC 16:15 BDTS Lunch NIL Antyodaya Express

Bandra Terminus - Bhavnagar 114 22963 Monday SF 15:25 BDTS 21:57 BRC Dinner NIL Terminus Weekly SF Express

Bandra Terminus - Bhavnagar 115 22964 Monday SF 00:58 BRC 07:35 BDTS NIL NIL Terminus Weekly SF Express

Sunday, Mumbai Bandra (T.) - Udaipur 116 12995 Wednesday & SF 16:15 BDTS 22:30 BRC Dinner NIL City SF Express Friday

Mumbai Bandra (T.) - Udaipur Tuesday, Thursday Breakfast & 117 12996 SF 08:00 BRC 14:20 BDTS NIL City SF Express & Saturday Lunch

Madgaon - Hapa Weekly SF 118 22907 Saturday SF 21:15 BSR 02:03 BRC NIL NIL Express

Hapa - Madgaon Weekly SF 119 22908 Thursday SF 11:20 BRC 16:25 BSR Lunch NIL Express

Indore - Pune Express (via Sunday & 120 19312 Exp 00:54 BRC 06:40 BSR NIL NIL Panvel) Wednesday

121 22945 Saurashtra Mail Daily SF 21:35 MMCT 03:21 BRC NIL NIL

122 22946 Saurashtra Mail Daily SF 00:46 BRC 07:10 MMCT NIL NIL

SCSMT Kolhapur - 123 11049 Sunday Exp 21:09 BRC 03:35 BSR NIL NIL Ahmedabad Express

124 11087 Veraval - Pune Express Saturday Exp 18:48 BRC 00:10 BSR NIL NIL

Note: please note that the above list is not exhaustive but only indicative.

Page 43 of 77

Section (IX): Nagpur – Itarsi – Nagpur

Type Train Dep Arr Major Unbundled Sr.No Train Name Frqncy of Time No Meals Meals train Time Station Time Station Nagpur - Bhusaval Monday, InterCity (Dada 1 22112 Thursday & SF 07:20 NGP 12:40 ET 07:20 B/F NIL Dham) Express (via Saturday Itarsi) Bhusaval -Nagpur Sunday, InterCity (Dada 2 22111 Wednesday & SF 10:50 ET 16:10 NGP 10:50 LUNCH NIL Dham) Express (via Friday Itarsi) Hazrat Nizamuddin - Monday & 3 12406 Bhusaval Gondwana SF 03:55 ET 09:00 NGP 03:55 B/F NIL Saturday SF Express Bhusaval -Hazrat Saturday & 4 12405 Nizamuddin SF 12:50 NGP 17:45 ET 12:50 LUNCH NIL Tuesday Gondwana SF Express Hazrat Nizamuddin - Daily except 5 12410 Raigarh Gondwana Monday and SF 04:05 ET 09:00 NGP 04:05 BF NIL Express Saturday

Raigarh - Hazrat Daily except 6 12409 Nizamuddin Sunday & SF 12:40 NGP 17:45 ET 12:40 LUNCH NIL Gondwana Express Tuesday Nagpur - Rewa SF 7 22135 Wednesday SF 07:20 NGP 12:20 ET 07:20 B/F NIL Express Rewa - Nagpur SF 8 22136 Thursday SF 04:40 ET 10:55 NGP 04:40 B/F NIL Express Monday, 9 16031 Andaman Express Thursday & Exp 02:40 NGP 08:05 ET 02:40 NIL NIL Friday Sunday, 10 16032 Andaman Express Monday & Exp 05:20 ET 10:40 NGP 05:20 B/F NIL Thursday Lucknow Jn. - Chennai Tuesday & 11 16094 Central (Gomtisagar) Exp 05:20 ET 10:40 NGP 05:20 B/F NIL Friday Express MGR Chennai Central Tuesday & 12 16093 - Lucknow Jn. Exp 02:40 NGP 08:05 ET 02:40 NIL NIL Saturday (Gomtisagar) Express Gorakhpur - 13 15023 Yesvantpur Express Wednesday Exp 05:20 ET 10:40 NGP 05:25 BF NIL (via Faizabad) Deekshabhoomi 14 11045 Saturday Exp 07:40 NGP 13:40 ET 07:40 B/F NIL Express Lunch-25 Deekshabhoomi 15 11046 Tuesday Exp 10:35 ET 15:30 NGP 10:35 LUNCH pax- Express RR-ET 10:35 Lucknow - Yesvantpur Lunch-25 16 22684 SF Express (Via Friday SF 10:35 ET 15:10 NGP 10:35 LUNCH pax- Kacheguda) RR-ET 10:35 Lunch-25 Yesvantpur - Lucknow pax- 17 12539 SF Express (Via Thursday SF 10:25 NGP 15:40 ET 10:25 LUNCH BK-NGP Vijayawada) 10:25 Lucknow - Yesvantpur Lunch-25 18 12540 SF Express (Via Saturday SF 11:55 ET 16:45 NGP 11:55 LUNCH pax- Vijayawada) RR-ET 11:55 Bhagat Ki Kothi - 19 16863 Mannargudi Weekly Friday Exp 12:00 ET 16:45 NGP 12:00 LUNCH NIL Express Mannargudi - Bhagat 20 16864 ki Kothi Weekly Tuesday Exp 14:50 NGP 20:00 ET 14:50 NIL NIL Express Puducherry - New 21 22403 Thursday SF 07:40 NGP 12:55 ET 07:40 B/F NIL Delhi SF Express Page 44 of 77

New Delhi - 22 22404 Puducherry SF Monday SF 13:00 ET 18:20 NGP 13:00 LUNCH NIL Express Patliputra - Yesvantpur 23 22351 Saturday SF 12:55 ET 18:20 NGP 12:55 LUNCH NIL Weekly SF Express Lunch-25 Yesvantpur - Patliputra pax- 24 22352 Tuesday SF 10:25 NGP 16:35 ET 10:25 LUNCH Weekly Express BK-NGP 10:25 Dinner-25 Millennium SF 25 12646 Tuesday SF 18:55 ET 23:25 NGP 18:55 DINNER pax- Express RR-ET 18:55 Rameswaram - 26 15119 Manduadih Weekly Friday Exp 07:40 NGP 13:40 ET 07:40 B/F NIL Express Manduadih - Lunch-25 27 15120 Rameswaram Weekly Monday Exp 10:35 ET 15:15 NGP 10:35 LUNCH pax- Express RR-ET 10:35 Lunch-25 Yesvantpur - pax- 28 15016 Gorakhpur Express Friday Exp 10:25 NGP 16:30 ET 10:25 LUNCH BK-NGP (via Gonda) 10:25 Lunch-25 Nagpur - Jaipur pax- 29 11203 Thursday Exp 11:55 NGP 16:45 ET 11:55 LUNCH Weekly Express BK-NGP 11:55 Jaipur - Nagpur 30 11204 Saturday Exp 13:35 ET 19:15 NGP 13:35 NIL NIL Weekly Express

Note: please note that the above list is not exhaustive but only indicative.

Page 45 of 77

Section (XI): Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / Rewa – Jabalpur (JBP) and Jabalpur (JBP) – Bina (BINA) - Jabalpur (JBP) Via Katni (KTE)

Type Dep Arr Train Major Unbundled Sr.No Train Name Frqncy of Time No Meals Meals train Time Station Time Station Mumbai LTT - Raxaul 1 15268 Wednesday Exp 08:50 JBP 11:50 STA 08:50 NIL NIL JanSadharan Express Raxaul- Mumbai LTT 2 15267 Monday Exp 10:40 STA 13:50 JBP 10:40 NIL NIL JanSadharan Express Mumbai LTT - 3 18610 Ranchi Weekly Sunday Exp 08:30 JBP 11:45 STA 08:30 NIL NIL Express Ranchi - 4 18609 Mumbai LTT Thursday Exp 14:55 STA 18:10 JBP 14:55 NIL NIL Weekly Express Mumbai LTT - 5 11053 Azamgarh Thursday Exp 09:00 JBP 13:10 STA 09:00 NIL NIL Weekly Express Azamgarh - 6 11054 Mumbai LTT Friday Exp 15:05 STA 18:45 JBP 15:05 NIL NIL Weekly Express Ahmedabad - Allahabad 7 22967 Friday SF 09:25 JBP 12:30 STA 09:30 NIL NIL Weekly SF Express Mumbai LTT - Gorakhpur 8 11081 Thursday Exp 09:30 JBP 12:25 STA 09:30 NIL NIL Weekly Express (via Varanasi) Bandra Terminus - 9 22971 Tuesday SF 12:35 JBP 15:30 STA 12:35 Lunch NIL Patna Weekly SF Express Patna -Bandra Terminus 10 22972 Thursday SF 07:50 STA 10:50 JBP 07:50 BF NIL Weekly SF Express Shramik 11 19051 Sunday Exp 12:40 JBP 15:30 STA 12:40 Lunch NIL Express Shramik 12 19052 Tuesday Exp 07:50 STA 10:50 JBP 07:50 BF NIL Express Rajkot - Rewa 13 22937 Monday SF 12:40 JBP 15:25 STA 12:40 Lunch NIL SF Express Rewa- Rajkot 14 22938 Monday SF 19:20 STA 22:15 JBP 19:20 Dinner NIL SF Express Jabalpur - Rewa 15 22189 InterCity Daily SF 17:05 JBP 19:55 STA 17:05 NIL NIL Express Rewa-Jabalpur 16 22190 InterCity Daily SF 06:45 STA 10:20 JBP 06:45 BF NIL Express Deekshabhoom 17 11045 Saturday Exp 17:05 JBP 20:15 STA 17:05 Dinner NIL i Express Rameswaram - 18 15119 Manduadih Friday Exp 17:05 JBP 20:15 STA 17:05 Dinner NIL Weekly Express Mahakaushal 19 12189 Daily SF 18:10 JBP 20:40 STA 18:10 NIL NIL Express Mahakaushal 20 12190 Daily SF 06:25 STA 09:35 JBP 06:25 BF NIL Express Page 46 of 77

Yesvantpur - Lucknow SF 21 12539 Thursday SF 19:15 JBP 21:55 STA 19:15 Dinner NIL Express (Via Vijayawada) Lucknow- Yesvantpur SF 22 12540 Saturday SF 04:30 STA 07:15 JBP 04:40 NIL NIL Express (Via Vijayawada) Chitrakoot 23 15206 Daily Exp 20:40 JBP 23:20 STA 20:40 NIL NIL Express Chitrakoot 24 15205 Daily Exp 03:20 STA 07:10 JBP 03:20 NIL NIL Express Asansol - 25 12361 Mumbai CSMT Monday SF 10:50 STA 13:40 JBP 10:50 NIL NIL SF Express Raxaul - Mumbai LTT 26 12545 Friday SF 10:40 STA 13:50 JBP 10:40 NIL NIL Karmabhoomi Express Darbhanga - Ahmedabad 27 15559 Thursday Exp 10:50 STA 13:40 JBP 10:50 NIL NIL Jansadharan Weekly Express Ahmedabad- Darbhanga 28 15560 Saturday Exp 15:35 JBP 18:20 STA 15:35 NIL NIL Jansadharan Weekly Express Jaynagar - Mumbai LTT 29 15547 Weekly Tuesday Exp 10:40 STA 13:50 JBP 10:40 NIL NIL Antyodaya Express Varanasi - Udhna 30 19058 Sunday Exp 12:20 STA 16:10 JBP 12:20 NIL NIL Bholenagari Express Udhna-Varanasi 31 19057 Bholenagari Saturday Exp 13:55 JBP 17:45 STA 13:55 NIL NIL Express Mahanagari Dinne 32 11094 Daily EXP 18:10 STA 21:15 JBP 18:10 NIL Express r Mahanagari Dinne 33 11093 Daily EXP 16:10 JBP 19:15 STA 16:10 NIL Express r Dinne 34 15018 Kashi Express Daily EXP 19:40 STA 22:35 JBP 19:40 NIL r Jaynagar-Udhna Dinne 35 15563 Antyodaya Friday EXP 19:20 STA 22:15 JBP 19:20 NIL r Express Daily Gorakhpur- Except Dinne 36 11056 Mumbai LTT Monday, EXP 20:20 STA 23:20 JBP 20:20 NIL r Godan Express Thursday & Saturday Monday, Chhapra- Thursday Dinne 37 11060 Mumbai LTT EXP 20:20 STA 23:20 JBP 20:20 NIL & r Godan Express Satuirday Yesvantpur - Lucknow SF 38 22683 Wednesday SF 05:05 JBP 08:05 STA 05:05 B/fast NIL Express (Via Kacheguda) Jabalpur - 39 15118 Manduadih Sunday EXP 10:00 JBP 12:25 STA 10:00 Lunch NIL Express Manduadih - 40 15117 Saturday EXP 14:55 STA 18:50 JBP 14:55 NIL NIL JabalpurExpress

Nagpur - Rewa 41 22135 Wednesday SF 15:35 JBP 18:20 STA 15:35 NIL NIL SF Express

Page 47 of 77

Wednesday Dinne 42 11067 Saket Express EXP 20:50 JBP 23:40 STA 20:50 NIL & Saturday r Patliputra- Yesvantpur 43 22351 Saturday SF 05:20 STA 08:50 JBP 05:20 B/fast NIL Weekly SF Express Danapur - Monday & 44 19064 Udhna Bi EXP 04:00 STA 07:15 JBP 04:00 NIL NIL Thursday Weekly Express Jabalpur - Somnath Monday & 45 11466 Exp 10:00 JBP 16:05 BINA 10:00 Lunch NIL Express (via Saturday Bina) Somnath - Jabalpur Tuesday & 46 11465 Exp 10:45 Bina 17:20 JBP 10:45 Lunch NIL Express (via Saturday Bina) Jabalpur - Hazrat MAK 47 22181 Daily SF 15:00 JBP 20:18 15:00 NIL NIL Nizamuddin SF R Express Hazrat Nizamuddin - 48 22182 Daily SF 02:34 MAKR 08:20 JBP 02:34 B/fast NIL Jabalpur SF Express Jabalpur - Kota MAK Dinne 49 19810 Daily EXP 17:40 JBP 00:18 17:40 NIL Express R r Kota - Jabalpur 50 19809 Daily EXP 02:58 MAKR 10:30 JBP 02:58 B/fast NIL Express Dayodaya 51 12181 Daily SF 20:25 JBP MAKR 01:20 20:25 NIL NIL Express Dayodaya 52 12182 Daily SF 03:14 MAKR 08:45 JBP 07:10 NIL NIL Express

Note: please note that the above list is not exhaustive but only indicative.

Page 48 of 77

Section(XVI):- Ahmedabad (ADI) – Viramgam (VG) – Dhrangadhra (DHG) – Samakhiali (SIOB) – Gandhidham (GIMB) – BHUJ – Ahmedabad (ADI) and Samakhiali (SIOB) – Palanpur (PNU) - Samakhiali (SIOB)

Type Dep Arr Sr. Train Major Unbundled Train Name Frequency of Time No No services Services train Time Stations Time Stations 1 22955 KUTCH EXPRESS Daily SF 02:05 ADI 08:50 BHUJ NIL NIL NIL Wednesday, NIL Breakfast NIL 2 14311 ALA HAZRAT EXP Friday, EXP 06:45 ADI 14:01 BHUJ Sunday NIL Lunch NIL Lunch-40 GANDHIDHAM 3 22951 Friday SF 08:15 ADI 15:30 GIMB 08:15 Lunch pax-BK- EXP ADI 08:15 Monday, 4 22903 BHUJ AC S F EXP Thursday, SF 06:45 ADI 12:40 BHUJ NIL Breakfast NIL Saturday

5 12994 PURI GIMB EXP Wednesday SF 07:45 ADI 12:50 GIMB NIL Breakfast NIL

6 11092 PUNE BHUJ EXP Tuesday EXP 08:05 ADI 15:20 BHUJ NIL Lunch NIL

Wednesday, 7 12959 DADAR BHUJ EXP SF 08:15 ADI 17:55 BHUJ NIL Lunch NIL Saturday INDORE GIMB 8 19336 Monday EXP 08:55 ADI 14:10 GIMB NIL Lunch NIL EXP Lunch-40 9 22830 SHM BHUJ SF EXP Monday SF 09:30 ADI 16:30 BHUJ 09:30 Lunch pax-BK- ADI 09:30 Lunch-25 10 12938 GARBHA EXPRESS Wednesday SF 11:05 ADI 16:30 GIMB 11:05 Lunch pax-BK- ADI 11:05 11 22952 BANDRA T EXP Thursday SF 06:50 GIMB 13:55 ADI NIL Breakfast NIL

12 11091 BHUJ PUNE EXP Wednesday EXP 08:55 BHUJ 15:30 ADI NIL Lunch NIL

Monday, 13 14312 ALA HAZRAT EXP Tuesday, EXP 12:45 BHUJ 19:45 ADI NIL Lunch NIL Thursday

14 22829 BHUJ SHM EXP Tuesday SF 14:30 BHUJ 21:10 ADI NIL Dinner NIL

Monday, 15 22904 BDTS AC S F EXP Thursday, SF 15:55 BHUJ 21:55 ADI NIL Dinner NIL Saturday

16 19335 GIMB INDB EXP Monday EXP 17:40 GIMB 22:55 ADI NIL Dinner NIL

17 12937 GARBHA EXPRESS Saturday SF 17:40 GIMB 22:55 ADI NIL Dinner NIL

Monday, 18 12960 BHUJ DADAR EXP SF 18:30 BHUJ 04:00 ADI NIL Dinner NIL Thursday Monday, Tuesday, 19 14321 BE BHUJ EXP EXP 02:50 PNU 09:30 BHUJ NIL Breakfast NIL Thursday, Saturday Wednesday, BAREILLY Friday, 20 14322 EXP 17:05 BHUJ 23:38 PNU NIL Dinner NIL EXPRESS Saturday, Sunday

Note: The above list is not exhaustive but only indicative.

Page 49 of 77

TSV Section No- XVII :- (Viramgam (VG)– Surendranagar(SUNR) –Rajkot (RJT)– HAPA – Jamnagar(JAM)– Kanalus (KNLS)– OKHA – Viramgam(VG) and Wankaner(WKR)– Morbi(MVI)– Dahinsara(DAC) - Maliya Miyana(MALB) - Wankaner(WKR)

Type Train Dep Arr Major Unbundled Sr.No Train Name Frequency of No services Services train Time Stations Time Stations SAURASHTRA Breakfast NIL 1 22945 Daily SF 06:59 VG 15:35 OKHA MAIL Lunch NIL 2 19567 VIVEK EXP Tuesday EXP 17:26 VG 01:35 OKHA Dinner NIL 3 22970 BSB OKHA SF EXP Monday SF 00:16 VG 08:50 OKHA NIL NIL 4 19574 JP OKHA EXP Wednesday EXP 04:23 VG 13:50 OKHA Breakfast NIL UTTARANCHAL Breakfast NIL 5 19566 Monday EXP 07:13 VG 16:10 OKHA EXP Lunch NIL SAURASHTRA 6 22946 Daily SF 13:10 OKHA 21:23 VG Dinner NIL MAIL UTTARANCHAL 7 19565 Friday EXP 08:30 OKHA 16:13 VG Lunch NIL EXP OKHA BSB 8 22969 Thursday SF 13:45 OKHA 21:43 VG Dinner NIL EXPRESS 9 19573 JAIPUR EXPRESS Monday EXP 19:20 OKHA 03:32 VG Dinner NIL 10 19568 VIVEK EXPRESS Thursday EXP 23:55 OKHA 08:29 VG NIL NIL GANDHIDHAM 11 22951 Friday SF 11:31 WKR 13:41 MALB NIL NIL EXP 12 22952 BANDRA T EXP Thursday SF 06:50 GIMB 10:02 WKR Breakfast NIL Tue, Thu, 13 22924 JAM-BDTS Humsafar SF 20:00 JAM 01:55 ADI NIL NIL Sun Tue, Thu, 14 22923 BDTS-JAM Humsafar SF 07:55 ADI 14:35 JAM Lunch NIL Sun JAM-BDTS Sau Janta 15 19218 exp Daily EXP 13.55 JAM 20:15 ADI Dinner NIL

BDTS-JAM Sau Janta 16 19217 exp Daily EXP 02:00 ADI 08:50 JAM B/Fast NIL

17 12268 RJT Mumbai Duronto Daily SF 19.05 RJT 23.15 ADI Dinner NIL 18 12267 RJT Mumbai Duronto Daily SF 05:55 ADI 10:55 RJT B/Fast NIL Mon, wed, 19 17017 RJT-SC Exp EXP 5.25 RJT 09:40 ADI B/Fast NIL Thu Tue, Wed, 20 17018 SC-RJT Exp EXP 13:55 ADI 19:00 RJT NIL NIL Sun Tue, Wed, 25 PAX,BK- ST-Jamnagar Intercity 21 22959 Thu, Fri, SF 17:30 ADI 23:40 JAM Dinner ADI Exp Sat, Sun 17:30 Mon, Wed, 22 22960 JAM-ST Intercity Exp Thu, Fri, SF 04:45 JAM 10.30 ADI B/Fast NIL Sat, Sun 25 PAX,BK- 23 22961 ST-Hapa Intercity exp Mon SF 17:30 ADI 23:15 HAPA Dinner ADI 17:30 24 22962 Hapa-ST Intercity exp Tue SF 04:55 HAPA 10.30 ADI B/Fast NIL

Note: The above list is not exhaustive but only indicative.

Page 50 of 77

TSV Section No- XVIII :- Surendranagar (SUNR) – Dhola (DLJ) – Sihor (SOJN) – Palitana (PIT) / Bhavnagar (BVP) ; Surendranagar (SUNR) - Dhola (DLJ) - Rajula (RLA) – Mahuva (MHV) ; Porbandar (PBR) – Wansjaliya (WSJ) – Jetalsar (JLR) –Rajkot (RJT) ; Porbandar (PBR) - Wansjaliya (WSJ) - Lalpur Jam (LPJ) - Kanalus (KNLS) - Jamnagar (JAM) – Rajkot (RJT) (Via HAPA) / OKHA (Via Kanalus KNLS) ; Somnath (SMNH) – Veraval (VRL) – Junagadh (JND) – Jetalsar (JLR) – Rajkot (RJT) / OKHA (Via Wansjaliya - WSJ)

Sr Train Train Name Frqncy Type Dep Arr Major Unbundled No No of train services Services Time Stations Time Stations

1 22993 BDTS MHV SUP EXP Friday SF 04:47 DAS 07:10 MHV NIL NIL

2 12945 MAHUVA EXPRESS Wednesday SF 14:08 DAS 16:40 MHV NIL NIL

3 22994 MHV BDTS SUP EXP Tuesday SF 20:25 MHV 22:15 DAS NIL NIL

4 22990 MHV BDTS S FAST Friday SF 13:00 MHV 15:58 BTD NIL NIL

5 12946 SURAT EXPRESS Wednesday SF 19:55 MHV 21:47 DAS Dinner NIL

Porbandar - Santragachi Kavi 6 12949 Friday SF 08:15:00 PBR 12:39 RJT NIL NIL Guru SF Express

Porbandar - Santragachi Kavi 7 12950 Sunday SF 15:28:00 RJT 20:30 PBR NIL NIL Guru SF Express Porbandar - Kochuveli Weekly 8 19262 Thursday EXP 18:30:00 PBR 22:36 RJT Dinner NIL Express (PT) Kochuveli-Porbandar Weekly 9 19261 Tuesday EXP 05:20:00 RJT 10:05 PBR B/Fast NIL Express (PT) 10 19016 Saurashtra Express Daily EXP 21:09:00 PBR 01:25 RJT NIL NIL

Rajkot - Porbandar Express 11 19572 Daily EXP 14:30 RJT 18:45 PBR NIL NIL (UnReserved)

Porbandar Express-Rajkot - 12 19571 Daily EXP 07:15:00 PBR 11:45 RJT B/Fast NIL (UnReserved)

Kochuveli - Porbandar Weekly 13 19261 Tuesday EXP 05:20:00 RJT 10:05 PBR B/Fast NIL Express

Porbandar-Kochuveli Weekly 14 19262 Thursday EXP 18:30:00 PBR 22:36 RJT Dinner NIL Express

15 19576 Nathdwara - Okha Express Monday EXP 15:28:00 RJT 20:50 OKHA NIL NIL

16 19575 Nathdwara - Okha Express Saturday EXP 07:30:00 OKHA 12:34 RJT Breakfast NIL

17 19251 Somnath - Okha Express Daily EXP 04:38:00 JAM 08:25 OKHA NIL NIL

18 19252 Okha Somnath Express Daily EXP 20:05:00 OKHA 22:32 JAM NIL NIL

Somnath - Ahmedabad InterCity 19 19120 Daily EXP 06:25 SMNH 10:52 RJT B/FAST NIL Express Ahmedabad -Somnath InterCity 20 19119 Daily EXP 15:10 RJT 20:00 SMNH NIL NIL Express 21 11087 VRL-PUNE Exp. Sat Exp 8.25 VRL 16:35 ADI Lunch NIL

B/fast & 22 11088 PUNE-VRL Exp. Fri Exp 07:45 ADI 16:45 VRL NIL Lunch

23 19319 VRL-INDB Mahamana Exp Thu Exp 8.45 VRL 17.35 ADI Lunch NIL

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24 19320 INDB-VRL Wed Exp 8.25 ADI 18.05 VRL Lunch NIL

Lunch & 25 22992 VRL- BDTS Sup Exp Sun SF VRL 21:05 ADI NIL 12.45 Dinner Tue, Wed, 26 11463 SMNH-JBP Exp Thu, Fri, Exp 09:30 SMNH 18:30 ADI Lunch NIL Sun Wed, Thu, B/fast & 27 11464 JBP-SMNH Exp. Fri, Sat, Exp 08:10 ADI SMNH NIL 17.45 Lunch Mon 28 11465 SMNH-JBP Exp Mon, Sat Exp 09:30 SMNH 18:30 ADI Lunch NIL B/fast & 29 11466 JBP-SMNH Exp. Tue, Sun Exp 08:10 ADI 17.45 SMNH NIL Lunch

Note: The above list is not exhaustive but only indicative.

Page 52 of 77

Section (XIX): BINA-ET-BINA

Type Train Dep Arr Major Unbundled Sr.No Train Name Frequency of No services Services train Time Station Time Station Bhusaval - Hazrat 25 PAX, Sunday & 1 12405 Nizamuddin Gondwana SF SF 17:50 ET 22:00 Bina Dinner RR-ET, Tuesday Exp (PT) 17:50

Mon, 25 PAX, Hazrat Nizamuddin - 2 12409 Wed,Thurs,Fri, SF 17:50 ET 22:00 Bina Dinner RR-ET, Raigarh Gondwana Exp Sat 17:50

Sun, Wed, 3 16031 Andaman Exp Exp 08:05 ET 12:30 Bina BF NIL Thurs Lucknow Jn. - MGR 4 16093 Chennai Central Tuesday, Sat Exp 08:05 ET 12:30 Bina BF NIL (Gomtisagar) Exp Bareilly - Mumbai LTT 5 14314 Sunday Exp 02:25 Bina 07:05 ET NIL NIL Weekly Exp

Bareilly - Mumbai LTT 6 14313 Monday Exp 19:55 ET 01:00 BINA Dinner NIL Weekly Exp

7 22130 Tulsi Exp (PT) Tues, Thurs SF 04:15 BINA 08:40 ET BF NIL

40 PAX, Sunday, 8 22129 Tulsi Exp (PT) SF 16:40 ET 21:35 Bina Dinner RR-ET, Tues 16:40

9 11072 Kamayani Exp Daily Exp 05:35 Bina 09:20 ET BF NIL Gorakhpur - Pune Weekly 10 15029 Friday Exp 07:05 Bina 11:45 ET BF NIL Exp (Via Lucknow)

Shri Ganganagar - Hazur 11 12486 Sahib Nanded SF Exp (via Sun, Wed, SF 08:35 Bina 12:35 ET BF NIL Abohar)

Amritsar - Hazur Sahib 12 12422 Tuesday SF 08:35 Bina 12:35 ET BF NIL Nanded SF Express

Amb Andaura - Hazur Sahib 13 22458 Friday SF 08:40 Bina 12:30 ET BF NIL Nanded Weekly SF Exp

Shri Ganganagar - Hazur 14 12440 Sahib Nanded SF Exp (via SAT SF 08:40 Bina 12:35 ET BF NIL Hanumangarh)

Amritsar - Mumbai CSMT 15 11058 Daily EXP 08:50 BINA 13:15 ET Lunch NIL (Dadar/Pathankot) Exp

Mumbai CSMT - Amritsar 16 11057 Daily EXP 12:45 ET 17:40 Bina Lunch NIL (Dadar/Pathankot) Exp

17 12104 Lucknow Jn. - Pune SF Exp Sun SF 14:05 Bina 18:10 ET NIL NIL

Lucknow Jn. - Pune SF Exp 18 12103 Friday SF 04:55 ET 08:57 BINA BF NIL (PT)

19 12944 Udyogkarmi Exp (PT) Friday SF 14:05 Bina 18:10 ET NIL NIL 20 12943 Udyogkarmi Exp (PT) Friday SF 08:55 ET 12:50 BINA NIL NIL

Hazrat Nizamuddin - 21 12148 Thursday SF 15:05 Bina 18:45 ET NIL NIL SCSMT Kolhapur SF Exp Page 53 of 77

Hazrat Nizamuddin - 22 12147 Thursday SF 04:35 ET 08:20 BINA BF NIL SCSMT Kolhapur SF Exp

23 12646 Millennium Exp (PT) Tuesday SF 15:05 BINA 18:50 ET NIL NIL 24 12645 Millennium Exp (PT) Tuesday SF 04:35 ET 08:20 BINA BF NIL 25 11408 Lucknow Jn - Pune Exp Thurday EXP 15:35 Bina 21:15 ET Dinner NIL 26 11407 Lucknow Jn - Pune Exp Tuesday EXP 12:00 ET 17:00 Bina Lunch NIL 27 12648 Kongu Exp Wednesday SF 17:05 Bina 20:50 ET Dinner NIL Gorakhpur - Yesvantpur 28 15015 MON EXP 19:25 Bina 00:05 ET Dinner NIL Exp (via Gonda) (PT)

40 PAX, Gorakhpur - Yesvantpur 29 15016 Thurs EXP 16:30 ET 21:35 Bina Dinner RR-ET, Exp (via Gonda) (PT) 16:30 30 11272 Vindhyachal Exp Daily EXP 21:35 Bina 12:25 ET BF NIL

40 PAX, 31 11271 Vindhyachal Exp Daily EXP 16:20 ET 05:45 Bina Dinner RR-ET, 16:20

32 14623 Patalkot Exp Daily EXP 14:50 ET 19:45 Bina NIL NIL 33 22163 Mahamana Exp Daily SF 06:05 BPL 08:05 Bina NIL NIL 34 22164 Mahamana Exp Daily SF 20.25 Bina 22.55 BPL NIL NIL BF & 35 19413 Sare jahan sa achchha Thursday EXP 06:45 BPL 14:15 KMZ NIL Lunch 36 19414 Sare jahan sa achchha Sunday EXP 11:30 KMZ 19:45 BPL Lunch NIL 37 12143 Sultanpur Exp Monday SF 07:01 BPL 09:03 Bina BF NIL 38 12144 Sultanpur Exp Tuesday SF 12:45 Bina 14:30 BPL Lunch NIL BF & 39 13026 Howrah Weekly Exp Wednesday EXP 07:03 BPL 14:15 KMZ NIL Lunch 40 13025 Bhopal Weekly Exp Tuesday EXP 11:30 KMZ 18.45 BPL Lunch NIL 41 11465 Somanath – JBP Exp SUN / TUE EXP 8.05 BPL 10.45 Bina BF NIL 42 11466 Jabalpur – SMNH Exp MON / SAT EXP 16.1 Bina 18.2 BPL NIL NIL RR-BPL, 43 14814 BPL – JU Exp Daily EXP 17.25 BPL 21:43 ASKN Dinner Dinner-25 PAX- 17:25 44 14813 JU–BPL Exp Daily EXP 03:57 ASKN 09:10 BPL B/fast NIL 45 22161 Rajya Rani Exp Daily SF 17.55 BPL 22:45 DMO Dinner NIL 46 22162 Rajya Rani Exp Daily SF 05:05 DMO 10:05 BPL BF NIL SUN / TUE / 47 12183 PBH – BPL Exp SF 19.15 BPL 20.54 Bina Dinner NIL FRI SUN / TUE / 48 12184 BPL – PBH Exp SF 06:03 Bina 08:05 BPL NIL NIL THU

Note: please note that the above list is not exhaustive but only indicative.

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Section(XX):- JBP-ET-JBP

Type Train Dep Arr Major Unbundled Sr.No Train Name Frqncy of No Meals Meals train Time Station Time Station Monday, BGP LTT 1 12335 Wednesday, SF 01:50 JBP 07:05 ET NIL NIL EXPRESS Saturday

AMARKANTAK 2 12853 Daily SF 04:25 JBP 08:20 ET NIL NIL EXP

HBJ 3 12062 Daily EXP 05:30 JBP 09:05 ET B/fast NIL JANSHATABDI

VINDHYACHAL 4 11272 Daily EXP 06:50 JBP 12:30 ET B/fast NIL EXP

Tuesday, JBP SOMNATH Wednesday, 5 11464 EXP 11:40 JBP 16:00 ET Lunch NIL EXP Thursday, Friday

INTERCITY 6 22188 Daily SF 16:15 JBP 20:00 ET NIL NIL EXPRES

7 12192 JBP NZM SF EXP Daily SF 17:30 JBP 21:30 ET Dinner NIL

JBP AMI SUP 8 12160 Daily SF 20:50 JBP 00:55 ET NIL NIL EXP

PNBE VSG 9 12742 Sunday SF 02:00 JBP 07:50 ET NIL NIL EXPRES

10 11068 SAKET EXPRESS Friday EXP 03:10 JBP 07:50 ET NIL NIL

11 22968 ALD ADI SF EXP Saturday SF 03:10 JBP 07:50 ET NIL NIL

12 16230 BSB MYS EXP Friday EXP 06:00 JBP 09:35 ET B/fast NIL BSB UBL 13 17324 Monday EXP 06:00 JBP 09:35 ET B/fast NIL EXPRESS 14 22684 LKO YPR SUP Friday EXP 06:35 JBP 10:35 ET B/fast NIL

15 15120 MUV RMM EXP Monday EXP 06:35 JBP 10:35 ET B/fast NIL DIKSHABHUMI 16 11046 Tuesday EXP 06:35 JBP 10:35 ET B/fast NIL EXP DNR UDHNA Monday, 17 19064 EXP 07:25 JBP 11:55 ET B/fast NIL EXP Thursday LKO YPR SUP 18 12540 Saturday SF 07:25 JBP 11:55 ET B/fast NIL EXP 19 22353 HUMSAFAR EXP Friday SF 09:00 JBP 12:45 ET NIL NIL

Page 55 of 77

20 22351 PPTA YPR EXP Saturday SF 09:00 JBP 12:55 ET NIL NIL PNBE BDTS SF 21 22972 Thursday SF 11:00 JBP 14:35 ET Lunch NIL EXP ASN CSTM 22 12361 Monday SF 13:50 JBP 17:50 ET NIL NIL EXPRESS 23 19058 BSB UDN EXP Sunday EXP 16:20 JBP 21:50 ET Dinner NIL 24 11054 AMH LTT EXP Friday EXP 18:20 JBP 23:35 ET Dinner NIL RNC LTT 25 18609 Thursday EXP 18:20 JBP 23:35 ET Dinner NIL EXPRESS NARMADA 26 18233 Daily EXP 02:25 ET 06:25 JBP NIL NIL EXPRESS AMI JBP SUP 27 12159 Daily SF 02:55 ET 06:55 JBP NIL NIL EXP NZM JBP SUP 28 12191 Daily SF 03:20 ET 07:15 JBP NIL NIL EXP INTERCITY 29 22187 Daily SF 06:55 ET 10:40 JBP B/fast NIL EXPRES

Monday, 25 PAX- Wednesday, SMNH JBP lunch, 30 11463 Thursday, EXP 10:15 ET 14:20 JBP Lunch EXPRES RR-ET, Friday, 10:15 Saturday

NGP REWA SUP 31 22135 Wednesday SF 12:30 ET 15:35 JBP Lunch NIL EXP MAHANAGARI 32 11093 Daily EXP 12:45 ET 16:10 JBP Lunch NIL EXP 40 PAX- VINDHYACHAL Dinner, 33 11271 Daily EXP 16:20 ET 22:00 JBP Dinner EXP RR-ET, 16:20 25 PAX- Wednesday, Dinner, 34 11067 SAKET EXPRESS EXP 17:05 ET 20:50 JBP Dinner Saturday RR-ET, 17:15 25 PAX- AMARKANTAK Dinner, 35 12854 Daily SF 17:40 ET 21:15 JBP Dinner EXP RR-ET, 17:40 JBP 36 12061 Daily EXP 19:20 ET 22:55 JBP Dinner NIL JANSHATABDI LTT AZAMGARH 37 11053 Thursday EXP 04:55 ET 08:50 JBP NIL NIL EXP RANCHI 38 18610 Sunday EXP 05:05 ET 08:30 JBP NIL NIL EXPRESS ADI ALD 39 22967 Friday SF 05:45 ET 09:25 JBP B/fast NIL EXPRESS RAJKOT REWA 40 22937 Monday SF 09:20 ET 12:35 JBP NIL NIL EXP BDTS PNBE S 41 22971 Tuesday SF 09:20 ET 12:35 JBP NIL NIL FAST

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40 PAX- UDN VARANASI lunch, 42 19057 Saturday EXP 09:20 ET 13:55 JBP Lunch EXP RR-ET, 09:20 25 PAX- lunch, 43 22909 BL PURI S F EXP Friday SF 10:30 ET 13:55 JBP Lunch RR-ET, 10:30 RMM MUV 44 15119 Friday EXP 13:50 ET 17:05 JBP NIL NIL EXPRESS

DIKSHABHOOMI 45 11045 Saturday EXP 13:50 ET 17:05 JBP NIL NIL EXP YPR LUCKNOW 46 12539 Thursday SF 15:50 ET 19:15 JBP NIL NIL EXP 40 PAX- Dinner, 47 22352 PATLIPUTRAEXP Tuesday SF 16:45 ET 21:30 JBP Dinner RR-ET, 16:45 25 PAX- DANAPUR Tuesday, Dinner, 48 19063 EXP 18:05 ET 21:45 JBP Dinner EXPRESS Saturday RR-ET, 18:05 49 22354 HUMSAFAR EXP Monday SF 19:30 ET 23:00 JBP Dinner NIL

50 12741 VSG PATNA EXP Thursday SF 19:30 ET 23:00 JBP Dinner NIL

Tuesday, BHAGALPUR 51 12336 Thursday, SF 20:00 ET 23:15 JBP NIL NIL EXP Sunday

Note: please note that the above list is not exhaustive but only indicative.

Page 57 of 77

Section(XXI):- BSL-ET-BSL

Type Dep Arr Train Major Unbundled Sr.No Train Name Frqncy of No Meals Meals train Time Station Time Station

1 22968 ALD ADI SF EXP Saturday SF 08:00 ET 13:30 BSL B/fast NIL

Wednesday, 2 22111 BSL NGP SUP EXP SF 05:35 BSL 10:50 ET B/fast NIL Friday, Sunday Monday, 3 22112 NGP BSL SUP EXP Thursday, SF 12:50 ET 17:45 BSL Lunch NIL Saturday 4 11057 CSMT ASR EXPRES Daily EXP 06:55 BSL 12:45 ET B/fast NIL

5 11058 ASR CSTM EXP Daily EXP 13:25 ET 18:50 BSL NIL NIL 6 15067 GKP BDTS EXP Thursday EXP 04:20 ET 08:30 BSL NIL NIL 25 PAX-lunch, 7 15068 BDTS GKP EXP Friday EXP 11:55 BSL 18:20 ET Lunch CK-BSL, 11:55

8 11093 MAHANAGARI EXP Daily EXP 07:30 BSL 12:35 ET B/fast NIL

9 15017 GORAKHPUR EXP Daily EXP 13:45 BSL 21:05 ET Dinner NIL

10 15018 GKP LTT EXP Daily EXP 04:30 ET 10:15 BSL B/fast NIL Wednesday, 11 16229 MYS BSB EXP EXP 15:25 BSL 21:20 ET Dinner NIL Friday 40 PAX-lunch, 12 16230 BSB MYS EXP Friday EXP 09:45 ET 15:25 BSL Lunch RR-ET, 09:45 KAMAYANI 13 11071 Daily EXP 19:25 BSL 00:10 ET Dinner NIL EXPRESS 40 PAX-lunch, 14 11072 KAMAYANI EXPRES Daily EXP 09:30 ET 14:40 BSL Lunch RR-ET, 09:30 15 12144 SLN-LTT Exp. Monday SF 18:35 KNW 20:20 BSL NIL NIL 25 PAX-Dinner, 16 12148 NZM KOP EXP Thursday SF 18:55 ET 23:50 BSL Dinner RR-ET, 18:55 25 PAX-Dinner, 17 12104 LJN PUNE EXP Sunday SF 18:15 ET 22:50 BSL Dinner RR-ET, 18:15

18 15063 GKP LTT EXP Tuesday EXP 04:20 ET 08:30 BSL NIL NIL

Monday, 19 15065 GKP PNVL EXP Wednesday, EXP 04:20 ET 08:30 BSL NIL NIL Friday, Saturday

20 22937 RAJKOT REWA EXP Monday SF 04:20 BSL 09:10 ET B/fast NIL 21 22938 REWA RJT SUP EXP Tuesday SF 02:25 ET 06:55 BSL NIL NIL UDN VARANASI 22 19057 Saturday EXP 04:20 BSL 09:10 ET B/fast NIL EXP 23 12943 UDYOGKARMI EXP Thursday SF 04:20 BSL 08:50 ET NIL NIL UDHYOGKARMI 25 PAX-Dinner, 24 12944 Friday SF 18:15 ET 22:50 BSL Dinner EXP RR-ET, 18:15 25 11407 PUNE LJN EXPRESS Wednesday EXP 06:45 BSL 12:00 ET B/fast NIL Wednesday, 26 11067 SAKET EXPRESS EXP 12:05 BSL 16:55 ET Lunch NIL Saturday 27 11068 SAKET EXPRESS Monday, Friday EXP 08:00 ET 13:30 BSL B/fast NIL

28 22129 TULSI EXPRESS Tuesday, Sunday SF 12:05 BSL 16:40 ET Lunch NIL Tuesday, 29 22130 TULSI EXPRESS SF 08:50 ET 13:40 BSL NIL NIL Thursday Page 58 of 77

Tuesday, 30 19063 DANAPUR EXPRESS EXP 13:20 BSL 17:55 ET NIL NIL Saturday 31 19064 DNR UDHNA EXP Monday EXP 12:10 ET 17:05 BSL Lunch NIL 32 12741 VSG PATNA EXP Thursday SF 13:55 BSL 19:15 ET NIL NIL

33 12742 PNBE VSG EXPRES Sunday SF 08:00 ET 13:30 BSL B/fast NIL 34 14313 BAREILLY EXP Monday EXP 14:40 BSL 19:55 ET NIL NIL 35 14314 BE LTT EXPRESS Sunday EXP 07:15 ET 11:50 BSL B/fast NIL Monday, 36 12335 BGP LTT EXPRESS Wednesday, SF 07:15 ET 11:50 BSL B/fast NIL Saturday

37 12336 BHAGALPUR EXP Tuesday SF 14:40 BSL 19:50 ET NIL NIL

38 17323 UBL BSB EXP Saturday EXP 15:25 BSL 21:20 ET Dinner NIL 40 PAX-lunch, 39 17324 BSB UBL EXPRESS Monday EXP 09:45 ET 15:25 BSL Lunch RR-ET, 09:45

25 PAX-Dinner, 40 12361 ASN CSTM EXPRESS Monday SF 18:00 ET 22:25 BSL Dinner RR-ET, 18:00

CSMT ASANSOL 25 PAX-Dinner, 41 12362 Wednesday SF 18:15 BSL 23:05 ET Dinner EXP CK-BSL, 18:15

25 PAX-Lunch, 42 15029 GKP PUNE EXP Friday EXP 11:50 ET 16:55 BSL Lunch RR-ET, 11:50

43 15030 PUNE GKP EXPRESS Saturday EXP 19:55 BSL 02:05 ET Dinner NIL

44 11080 GKP LTT EXPRESS Sunday EXP 04:20 ET 08:30 BSL NIL NIL

45 11082 GKP-LTT Exp. Friday EXP 08:10 ET 14:45 BSL Lunch NIL Bandra Terminus - 46 19049 Patna Weekly SF Tuesdsay SF 04:10 BSL 09:10 ET B/fast NIL Express PNBE-BDTS Weekly 47 19050 Friday SF 14:35 ET 19:25 BSL NIL NIL Exp. 48 19051 Shramik Express Sunday Exp 04:10 BSL 08:40 ET NIL NIL

49 19052 Shramik Express Monday Exp 14:35 ET 19:25 BSL NIL NIL

50 17019 JP HYB EXPRESS Wednesday Exp 08:15 ET 13:30 BSL B/fast NIL Hyderabad - Jaipur 51 17020 Sunday Exp 06:35 BSL 12:05 ET B/fast NIL Weekly Express Darbhanga - Ahmedabad 25 PAX-Dinner, 52 15559 Thursday Exp 17:55 ET 22:20 BSL Dinner Jansadharan Weekly RR-ET, 17:55 Express Ahmedabad - 53 15560 Darbhanga Jansadharan Saturday Exp 06:35 BSL 12:20 ET B/fast NIL Weekly Express Sainagar Shirdi - Kalka Tuesday & 54 22455 SF 14:05 BSL 18:50 ET NIL NIL SF Express Saturday Kalka - Sai Nagar 55 22456 Monday & Friday SF 12:30 ET 16:35 BSL Lunch NIL Shirdi SF Express

56 15563 JYG-UDN Exp. Friday EXP 02:15 ET 06:55 BSL NIL NIL Udhna - Jaynagar 57 15564 Sunday EXP 15:20 BSL 21:25 ET Dinner NIL Antyodaya Express Hazur Sahib Nanded - Sunday, Monday 25 PAX-Dinner, 58 12485 Shri Ganganagar SF SF 17:56 BSL 22:30 ET Dinner & Thursday CK-BSL, 17:56 Express Shri Ganganagar - Sunday, 59 12486 Hazur Sahib Nanded SF Wednesday & SF 12:35 ET 17:01 BSL Lunch NIL Express Saturday

Page 59 of 77

Hazur Sahib Nanded - 25 PAX-Dinner, 60 12421 Wednesday SF 17:56 BSL 22:30 ET Dinner Amritsar SF Express CK-BSL, 17:56 Amritsar - Hazur Sahib 61 12422 Tuesday SF 12:40 ET 17:01 BSL Lunch NIL Nanded SF Express Hazur Sahib Nanded - 25 PAX-Dinner, 62 22457 Una Himachal SF Saturday SF 17:56 BSL 22:30 ET Dinner CK-BSL, 17:56 Express Una Himachal - Hazur 63 22458 Sahib Nanded Weekly Friday SF 12:40 ET 17:01 BSL Lunch NIL SF Express Mumbai LTT - Sunday, Monday, 25 PAX-Dinner, 64 11055 Gorakhpur Godan Wednesday & Exp 17:30 BSL 22:20 ET Dinner CK-BSL, 17:30 Express Friday

65 11056 GKP-LTT Godan Exp. Daily EXP 03:15 ET 08:05 BSL NIL NIL

Tuesday, Mumbai LTT - Chhapra 25 PAX-Dinner, 66 11059 Thursday & Exp 17:30 BSL 22:20 ET Dinner Godan Express CK-BSL, 17:30 Saturday Monday, 67 11060 CPR-LTT Godan Exp. Thursday, Exp 03:15 ET 08:05 BSL NIL NIL Saturday Raxaul - Mumbai LTT 25 PAX-Dinner, 68 12545 Friday SF 17:55 ET 22:20 BSL Dinner Karmabhoomi Express RR-ET, 17:55 Mumbai LTT - Raxaul 25 PAX-Dinner, 69 12546 Monday SF 18:05 BSL 23:05 ET Dinner Karmabhoomi Express CK-BSL, 18:05 Jaynagar - Mumbai 25 PAX-Dinner, 70 15547 LTT Jansadharan Tuesday Exp 17:55 ET 22:20 BSL Dinner RR-ET, 17:55 Weekly Express Mumbai LTT - 25 PAX-Dinner, 71 15548 Jaynagar Jansadharan Thursday Exp 18:05 BSL 23:05 ET Dinner CK-BSL, 18:05 Weekly Express

Note: please note that the above list is not exhaustive but only indicative.

Page 60 of 77

ANNEXURE B

SECTION-WISE NOMINATED KITCHENS

Section Nominated units for supply of Std. Section No meals in unbundling model CSMT-Daund-CSMT(Via Pune)/ Base Kitchen-CSMT & Cell Kitchen- I CSMT-Roha-CSMT/Roha-BSR-Roha Pune II DAUND-KOLHAPUR-DAUND/PUNE-KOLHAPUR-PUNE Cell Kitchen-Pune

III MMR-CSMT-MMR Base Kitchen-CSMT IV MMR-BSL-MMR Cell Kitchen-BSL No upgraded Kitchen Units are V MMR- Wadi / Latur(Via Daund) –MMR & KWM-MRJ available VI Vadodara (BRC) – MMCT – Vadodara (BRC) BK-MMCT IX NGP-ET-NGP BK-NGP & RR-ET Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / XI Rewa – Jabalpur (JBP) and Jabalpur (JBP) – Bina (BINA) - Jabalpur No Unbundling (JBP) Via Katni (KTE) Ahmedabad (ADI) – Viramgam (VG) – Dhrangadhra (DHG) – XVI Samakhiali (SIOB) – Gandhidham (GIMB) – BHUJ – Ahmedabad BK-ADI (ADI) and Samakhiali (SIOB) – Palanpur (PNU) - Samakhiali (SIOB) Viramgam (VG) – Surendranagar (SUNR) –Rajkot (RJT) – HAPA – Jamnagar (JAM) – Kanalus (KNLS) – OKHA – Viramgam (VG) and XVII No Unbundling Wankaner (WKR) – Morbi (MVI) – Dahinsara (DAC) - Maliya Miyana (MALB) - Wankaner (WKR) Surendranagar (SUNR) – Dhola (DLJ) – Sihor (SOJN) – Palitana (PIT) / Bhavnagar (BVP) ; Surendranagar (SUNR) - Dhola (DLJ) - Rajula (RLA) – Mahuva (MHV) ; Porbandar (PBR) – Wansjaliya (WSJ) – Jetalsar (JLR) –Rajkot (RJT) ; Porbandar (PBR) - Wansjaliya (WSJ) - XVIII No Unbundling Lalpur Jam (LPJ) - Kanalus (KNLS) - Jamnagar (JAM) – Rajkot (RJT) (Via HAPA) / OKHA (Via Kanalus KNLS) ; Somnath (SMNH) – Veraval (VRL) – Junagadh (JND) – Jetalsar (JLR) – Rajkot (RJT) / OKHA (Via Wansjaliya - WSJ) XIX BINA-ET-BINA RR-ET XX JBP-ET-JBP RR-ET XXI BSL-ET-BSL RR-ET & CK-BSL

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CATERING UNITS AVAILABLE IN STATIONS OF VARIOUS SECTIONS

Sl.No. Section

Base Kitchen-CSMT, Food Plaza – CSMT, Jan Ahar- CSMT-Daund-CSMT(Via Pune)/ CSMT, Food Plaza- Pune, Jan Ahar-Pune, Cell Kitchen- I CSMT – Roha-CSMT/Roha-BSR-Roha Pune & Fast food Unit –Pune, Jan Ahar-LTT, Proposed Base Kitchen at Panvel DAUND-KOLHAPUR-DAUND/PUNE- Cell Kitchen-Pune, Food Plaza at Pune, Jan Ahar-Pune, II KOLHAPUR-PUNE Fast Food Unit at Pune & Refreshment Room at Daund MMR-CSMT-MMR Base Kitchen-CSMT, JA-CSMT, FP-CSMT, FP-Thane, III FP-NKRD, RR-MMR & FP-MMR MMR-BSL-MMR IV RR-MMR, FP-MMR, CK-BSL, JA-BSL & FP-BSL MMR-Wadi / Latur(Via Daund) –MMR & V KWV-MRJ RR-MMR, FP-MMR, RR-WADI, RR-KWV & JA-MRJ

Vadodara (BRC) – MMCT – Vadodara (BRC) BK-MMCT, JA-MMCT, FP-MMCT, RR-BDTS, FP-ST, VI JA-BRC & FP-BRC IX NGP-ET-NGP BK-NGP, JA-NGP, FP-NGP & RR-ET Jabalpur (JBP) – Katni (KTE) – Satna (STA) – Manikpur (MKP) / Rewa – Jabalpur (JBP) and JA-JBP, FP-JBP, JA-KTE, FP-KTE, JA-STA, FP-REWA XI Jabalpur (JBP) – Bina (BINA) - Jabalpur (JBP) & RR-BINA Via Katni (KTE) Ahmedabad (ADI) – Viramgam (VG) – Dhrangadhra (DHG) – Samakhiali (SIOB) – Gandhidham (GIMB) – BHUJ – Ahmedabad XVI (ADI) and Samakhiali (SIOB) – Palanpur BK-ADI, FP-ADI, RR-VG, STATIC UNIT-PNU (PNU) - Samakhiali (SIOB)

Viramgam (VG) – Surendranagar (SUNR) – Rajkot (RJT) – HAPA – Jamnagar (JAM) – Kanalus (KNLS) – OKHA – Viramgam (VG)

XVII and Wankaner (WKR) – Morbi (MVI) – RR-VG, RR-SUNR, RR-RJT, FP-RJT Dahinsara (DAC) - Maliya Miyana (MALB) - Wankaner (WKR)

Surendranagar (SUNR) – Dhola (DLJ) – Sihor (SOJN) – Palitana (PIT) / Bhavnagar (BVP) ; Surendranagar (SUNR) - Dhola (DLJ) - Rajula (RLA) – Mahuva (MHV) ; Porbandar (PBR) – Wansjaliya (WSJ) – Jetalsar (JLR) –Rajkot (RJT) ; Porbandar (PBR) - Wansjaliya (WSJ) -

XVIII Lalpur Jam (LPJ) - Kanalus (KNLS) - RR-SUNR, FP-SUNR, RR-RJT, FP-RJT, Jamnagar (JAM) – Rajkot (RJT) (Via HAPA) / OKHA (Via Kanalus KNLS) ; Somnath (SMNH) – Veraval (VRL) – Junagadh (JND) – Jetalsar (JLR) – Rajkot (RJT) / OKHA (Via Wansjaliya - WSJ)

BINA-ET-BINA XIX RR-BINA, RR-BPL, FP-BPL & RR-ET JBP-ET-JBP XX JA-JBP, FP-JBP & RR-ET BSL-ET-BSL XXI CK-BSL, JA-BSL, FP-BSL & RR-ET

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ANNEXURE -C

MENU FOR STANDARD BREAKFAST, STANDARD MEALS & BIRYANI

Standard Menu (Veg Breakfast)

Quantity S.No Item Ingredients No. Wt. Bread Slice 2 Nos 50 gms Vegetable cutlet 2 Nos 100 gms Butter in Blister pack 1 Min 8 gms 1 Cutlet Tomato Ketchup in sachet 1 Min 12 gms Casserole 1 Napkin 1 Disposable spoon 1 Idli 2 Nos 100 gms Vada 2 Nos 60 gms Chutney in disposable cup 50 gms 2 Idli&Vada Casserole 1 Napkin 1 Disposable spoon 1 Upma 100 gms Vada 2 Nos 60 gms Chutney in disposable cup 50 gms 3 Upma&Vada Casserole 1 Napkin 1 Disposable spoon 1 Pongal 100 gms Vada 2 Nos 60 gms Chutney in disposable cup 50 gms 4 Pongal&Vada Casserole 1 Napkin 1 Disposable spoon 1

Standard Menu (Non-Veg Breakfast)

Quantity S.No Item Ingredients No. Wt. Bread slice 2 nos 50 gms Omelette/boiled Eggs 2 Eggs 90 gms Butter in Blister pack 1 Min 8 gms Non-Veg Tomato Ketchup in sachet 1 Min 12 gms 1 Breakfast Salt sachet 1 1 gm (Egg Omelette) Pepper sachet 1 0.5 gm Casserole 1 Napkin 1 Disposable spoon 1

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ANNEXURE -C Standard Menu (Lunch/Dinner)

S. Quantity Item Ingredients No No. Wt. Rice plain 1 150 gms 2 Parathas/4 Chapatis in wrappers 100 gms Dal/Sambhar (Thick consistency) 1 150 gms Mix Veg (Seasonal) 1 100 gms Veg Meal 1 Curd 1 Min 80 gms (Standard casserole) Pickle in sachet 1 Min 12 gms Casserole 3 Napkin 1 Disposable spoon 1 Rice plain 1 150 gms 2 Parathas/4 Chapatis in wrappers 100 gms Dal/Sambhar (Thick consistency) 1 150 gms Non Veg Meal Two Eggs curry 1 150 gms 2 Egg curry with Rice Curd 1 Min 80 gms (Standard casserole) Pickle in sachet 1 Min 12 gms Casserole 3 Napkin 1 Disposable spoon 1 Rice plain 1 150 gms 2 Parathas/4 Chapatis in wrappers 100 gms Dal/Sambhar (Thick consistency) 1 150 gms Chicken curry (60 gms boneless 1 150 gms Non Veg Meal chicken & gravy 90 gms) 3 Chicken curry with Rice Curd 1 Min 80 gms (Standard casserole) Pickle in sachet 1 Min 12 gms Casserole 3 Napkin 1 Disposable spoon 1

Note: (i) Food packets should have stickers indicating all details (ii) Tray Mats should be provided as per requirements

Biryani as Standard meal Variety

Menu Components Biryani 350gms including 70 gms Vegetables packed in casserole + (80 to 100) Veg. Biryani gms branded packed curd/100gms salan + (10 to 15) gms pickle + tissue paper + sanitizer (1ml) + disposable bio-degradable spoon Biryani 350gms including 2 eggs packed in casserole + (80 to 100) gms Egg Biryani branded packed curd/100gms salan +(10 to 15) gms pickle + tissue paper + sanitizer(1ml) + disposable bio-degradable spoon Biryani 350gms including 70 gms of boneless chicken packed in casserole + Chicken Biryani (80 to 100) gms branded packed curd/100gms salan +(10 to 15) gms pickle + tissue paper + sanitizer(1ml) + disposable bio-degradable spoon Page 64 of 77

ANNEXURE -C

TARIFF FOR STANDARD MEALS, BREAKFAST, BIRYANI & TEA/COFFEE ETC.

TARIFF S.No ITEM (Incl. of GST) (In Rs.) Standard tea (150 ml) in disposable cup 1 5-00 (Paper Cups used should be of 170 ml capacity) Tea with tea bag (150 ml) in disposable cup 2 10-00 (Paper Cups used should be of 170 ml capacity) Coffee using instant coffee powder (150 ml) in disposable cup 3 10-00 (Paper Cups used should be of 170 ml capacity) 4 Rail Neer/ Packaged Drinking water 500 ML bottle (chilled) 10-00 5 Rail Neer/ Packaged Drinking water 1 litre bottle (chilled) 15-00 JanataKhana (a) Poories - 7 nos – 175 gms 6 20-00 (b) Allu dry curry - 150 gms (c) Pickle sachet - 15 gms Standard Breakfast Vegetarian a) Cutlet

7 b) Idli&Vada 40-00 c) Upma&Vada d) Pongal&Vada 8 Non-Vegetarian (Egg Omelette) 50-00 Casserole Meals 9 Standard Vegetarian 80-00 10 Standard non-Vegetarian with Egg curry 90-00 11 Standard non-Vegetarian with Chicken curry 130-00 Standard Biryani 12 Veg Biryani 80-00 13 Egg Biryani 90-00 14 Chicken Biryani 110-00

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ANNEXURE-C Snack Meal

Rate in Rs SN Item Particulars (Incl. of GST) Curd Rice- 100 gm+ Sambhar Rice- 100 gm+ Assortment of South Lemon Rice- 150 gm+ 1 Indian Rices 50.00 Pickle sachet/ blister pack- 10-15 gm Casserole- 350 gm Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet) Rice- 200 gm Rajma/ Chole- 150 gm 2 Rajma / CholeChawal Pickle sachet/ blister pack- 10-15 gm 50.00 Casserole- 350 gm Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet) Khichdi/ Pongal- 300 gm Chokha/ Bhajee/ sambhar- 50 gm Khichdi/ Pongal- 3 Pickle sachet/ blister pack- 10-15 gm 50.00 350 gm Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet) Kulcha-3 / Bhatura- 2 -150 gms Choley- 200gm Kulche/ 4 Pickle- 10-15 gm 50.00 BhatureChole- 350 gm Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet) Pao- 3 X 50 gms= 150 gms Bhaji- 200 gms Butter- 8- 10 gm blister/ chiplet 5 PaoBhaji -350 gm 50.00 Pickle- 10-15 gm Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet) Masala Dosa- 200 gm Sambhar- 150 gms 6 Masala Dosa- 350 gm 50.00 Packed in Casserole, with Spoon, tissue paper, sanitizer (1ml sachet)

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ANNEXURE-C

TRANSFER RATES FOR STANDARD MEALS & BIRYANI

MEAL SERVICE Total SN (Lunch/Dinner) (Inclusive of applicable Taxes)

1 Standard Meal Veg. 60

2 Standard Meal Non-Veg with Egg Curry 68

3 Standard Meal Non-Veg with Chicken Curry 98

4 Veg Biryani 60

5 Egg Biryani 68

6 Chicken Biryani 83

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ANNEXURE –D

A-la-carte menu

Rate in Rs. SN Item Particulars (Incl. of GST)

Samosa- 2X50 gms 1 Samosa Tomato Sauce Sachet- 10-15gms 20.00 Packed in butter paper envelop

Kachori- 2X50 gms 2 Kachori Tomato Sauce Sachet-10-15gms 20.00 Packed in butter paper envelop

AlooBonda- 2X50 gms 3 AlooBonda Tomato Sauce Sachet- 10-15gms 20.00 Packed in butter paper envelop

Mix Veg Pakoda- 100 gms 4 Mix Veg Pakoda Tomato Sauce Sachet- 10-15gms 20.00 Packed in butter paper envelop

Packed Milk of approved brand -200 ml Sugar Sachet- 5 gms 5 Plain Milk 20.00 Milk may be served cold, room temperature or hot as desired by the passenger

Stuffed Bread Pakoda- 100 gms Stuffed Bread 6 Tomato Sauce Sachet- 10-15gms 30.00 Pakoda Packed in butter paper envelop

Vada- 2 X 50 gms

7 Masala/MeduVada Coconut Chutney -15 gms 30.00 Packed in butter paper envelop

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ANNEXURE E

List of approved brands of PAD items:

(Subject to time to time changes)

For updated list of approved brands of PAD items bidder / licensee may visit www.irctc.com

Or May visit on the following link

https://www.irctc.com//procurement.html

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ANNEXURE F

On board catering staff uniform for TSV

Sr. No. Staff Category Type of Uniform Uniforms Item specification Quantity

1. TSV Vendor Shirt (Kurti type) Colour – Light Green with Blue matching, 02

Fabrication – PV Polyester 65% viscous 35% ,

IRCTC embroidery on Collar, Plastic white button. IRCTC Logo on front & back side.

Blue Trouser PV Mat finish Polyester 65%, Viscose 02 35%, 2 side pockets, 2 hip pockets.

Name plate & smile Plastic fibre based , white base colour and badge name embroidered in black colour

Blue/White chek Cotton fabric matt finish with IRCTC 02 Apron logo on front side.

(With 1 front Pocket & 2 side pockets)

Navy Blue Caps T-Cap blue colour, Cotton fabric, IRCTC 02 Logo embroidered on front side.

Sky blue napkin 100% cotton, woven fabric, sky blue 02 colour

Navy Blue socks Cotton-poly fabric 02

Black shoes Plain Black shoes. 02

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ANNEXURE G Penal Provisions for passengers’ complaints

Complaints received will be divided in 6 levels based on their severity:-

Level of Type of Complaint Fine/Penalty Complaint for first occurrence Level I  Cold food served Rs 2000  Poor presentation of food in tray, leaking of casseroles etc.  In appropriate service (such as- not placing food trays properly in front of passengers) Level II  Personal Hygiene of Waiter is bad such as torn Rs 5000 and unwashed uniforms, untrimmed nails, non wearing of cap / apron/shoes/ name badge etc. Level III  Hair found in food Rs 10000  Less weight of food  Talking in harsh tone with Passenger Level IV  Not providing prescribed menu items Rs 15000  Foreign inert particles such as wood, metal, plastic etc found in food  Stale food served  Complaints of sickness due to food Level V  Insect found in food such as flies / worms/ Rs 20000 cockroaches/ ants etc Second occurrence within  Use of Abusive language with the Passenger 3 months - Rs 50000 Level VI  Man Handling the Passenger Minimum Rs  Lizard, mouse etc found in food 50000  Hospitalization of passengers attributable to Maximum food poisoning Cancellation of License Note:- 1. IRCTC will assign the level for any other complaint received but not defined above. No representation on level assigned by IRCTC will be entertained. 2. In case of receipt of certain level of complaint again within 3 months in same train, the fine of next higher level will be levied. 3. 3rd Occurrence of level V complaints within 3 months will be treated in accordance with level VI complaints 4. Repetitive complaints/ deficiencies regarding services under the contract shall attract severe action, including termination of contract, without notice.

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Annexure- H

Agreement towards Waiver under Section 12(5) and Section 31-A (5) of Arbitration and Conciliation (Amendment) Act

I/we...... (Name of agency/contractor) with reference to agreement dated...... raise disputes as to the construction and operation of this contract, and demand arbitration in respect of following claims:

Brief of claim:

Claim 1- Detailed at Annexure- Claim 2- Detailed at Annexure- Claim 3- Detailed at Annexure-

I/we...... do agree to waive of applicability of Section 12(5) of Arbitration and Conciliation (Amendment) Act.

Signature of Claimant...... Signature of Respondent......

I/we...... (Name of Claimant) with reference to agreement dated...... hereby waive of applicability of subsection 31A (2) to 31A (4) of Arbitration and Conciliation (Amendment) Act. We further agree that cost of arbitration will be shared by the parties in terms of Arbitration clause of the agreement.

Signature of Claimant...... Signature of Respondent......

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GENERAL CONDITIONS OF LICENSE 1. DEFINITIONS 1.1 IRCTC Shall mean „Indian Railway Catering and Tourism Corporation Ltd.‟, a Government Company incorporated under Companies Act 1956. 1.2 License fee License Fee means the quoted amount, over minimum license fee, to be paid annually in advance by successful bidder for the license granted in accordance with the terms and conditions set forth. Licensee shall be responsible for any and all taxes. 1.3 Party Shall mean either the IRCTC or the Licensee. 1.4 Day Shall mean a calendar day. 1.5 Force Majeure Shall mean an exceptional event or circumstance: which is beyond a Party‟s control; which such Party could not reasonably have provided against before entering into the License; which, having arisen, such Party could not reasonably have avoided or overcome; one which is not substantially attributable to the other Party. 1.6 Interpretation Words importing persons or parties shall include firms and organizations. 1.7 Priority of Documents The documents forming the License are to be taken as mutually explanatory of one another. If an ambiguity or discrepancy is found, the IRCTC shall issue necessary clarifications to the Licensee. 1.8 Jurisdiction The award of License will be governed by the Jurisdiction of Courts situated in Mumbai only. 1.9 Meals The term meals include Breakfast, Lunch, Evening Snacks and Dinner as per the prescribed Menu 2.0 TSV services A large number of trains do not have pantry cars or mini pantries attached to them. From the static units of important station/stations, food is supplied to the train during meal time through vendors who travel on the trains and take orders.

2. CONDITIONS GOVERNING THE PERFORMANCE OF THE LICENSE 2.1 Execution of The successful Bidder shall be required to execute an agreement on non- agreement judicial stamp paper of Rs.100/- at his cost before start of work. Till then the letter of award, Letter of acceptance and the tender document of temporary license shall form the binding agreement between IRCTC and the Licensee. 2.2 Liability of IRCTC The IRCTC will not be liable for any liability arising under the labour laws or any other law of the land, incurred by the Licensee. 2.3 Entitlement of In case the Licensee suffers any loss on account of his being restrained by compensation the IRCTC or any competent authority for indulging in illegal activities or any contravention of any law, he shall not be entitled to any compensation whatsoever. 2.4 Indemnification by The Licensee will indemnify the IRCTC/Railway administration for any Licensee loss or damage caused by Licensee because of his fault or default. 2.5 Verbal or written Except as here by otherwise provided any verbal or written arrangements arrangements other abandoning varying or supplementing this agreement or any of the terms than the agreement hereof shall be deemed conditional and shall not be binding on the IRCTC unless until the same is endorsed on the agreement or incorporated in a formal instrument and signed by the party(s). 2.6 Unsatisfactory In the event of unsatisfactory service, poor quality of articles, persistent services etc. complaints from passengers, and services below the standard or any failure or default at any time on the part of the Licensee to carry out the terms and provisions of this document to the satisfaction of the IRCTC (who will be sole judge and whose decision shall be final) it shall be Page 73 of 77

optional to the IRCTC to make any substitute arrangement it may deem necessary at the cost and risk of the Licensee or to forthwith terminate the licence without any previous notice to the Licensee and in case of such termination the Security Deposit be forfeited by the IRCTC and the Licensee shall have no claim whatsoever against IRCTC or any of the officials in consequence of such termination of the licence. No refund of proportionate License Fee shall be admissible in case of Termination under this clause. The Licensee agrees to make good all cost and expenses, if any incurred by the IRCTC for making the substitute arrangements referred to above. The License may also be debarred from participating in the future projects of IRCTC for a period of three year. 2.7 Consequence to the If the Licensee is a partnership firm and in case there is permissible clause death / severance of in the constitution of the firm that the firm shall not be dissolved by reason any partner/s (in of the death of one partner or the severance of any partner from the case of partnership business of the firm and in case the performance of the Licensee is entirely firm) satisfactory according to the assessment of the licensor then in such an event the licensor at its discretion may allow the Licensee to continue under this temporary licence. 2.8 Liability for The Licensee accepts liability, civil and criminal for provision of compensation/damages in accordance with provision of Consumer Consumer Protection Protection Act or any statutory modification of the Act or any other law Act. for the time being in force for action occasioned by negligence, deficiency of service, imperfect or improper performance by the Licensee, his workmen, servants and agents. The Licensee shall indemnify the licensor and railway administration from and against all payments made under the provision of the said Act or law including all costs. Any money which may become payable by the Licensor as aforesaid shall be deemed to be money payable to the licensor by the Licensee and in case of failure by the Licensee to repay the licensor any money paid by it as aforesaid within seven days after the same have been demanded by the licensor shall be entitled to recover the same from the Security Deposit or from any money due by the licensor to the Licensee. 2.9 Notice to the Any notice to be served on Licensee‟s shall be deemed to be sufficiently Licensee served if delivered at or sent by registered post/courier addressed to the Licensee at their registered office or last known place of business. Any notice to be served by the Licensee on the licensor shall be deemed to be sufficiently served if, delivered at the office/ sent by registered post/courier addressed to the GGM, Indian Railway Catering and Tourism Corporation at its Zonal Office at Mumbai. 2.10 Notices on behalf of Subject to as otherwise provided in this agreement, all notices to be given IRCTC on behalf of licensor and all other actions to be taken by the licensor may be given or taken on behalf of the licensor by the Director/Group General Manager/Joint General Manager or any other officer for the time being entrusted with such functions, duties and powers by the licensor. 2.11 Notice by Courier/ Any notice in terms of this License by either Party will be given at the Registered AD address stated herein above by Courier/Registered AD Post / e-mail unless a different address has been intimated in writing against receipt. Upon the receipt of any other notice order, direction or any other communication from any competent authority (including notices, affecting the rates, taxes or other outgoings) in respect of provision of on board catering services in trains payable in whole or in part by one Party hereto, the other Party shall immediately deliver a copy of the necessary document, to that Party. 2.12 Dealing with IRCTC will enter into an agreement only with the Licensee who will be Licensee Only responsible for fulfillment of all License conditions with IRCTC.

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3. EVENTS OF DEFAULT 3.1 Termination of The licensor shall also be entitled at any time forthwith to terminate the License License on other without notice in any of the following events, that is to say (a) in the event of the events of default Licensee being convicted by a court of law under the provisions of criminal procedure code or any other law (b) in the event of the Licensee being a proprietor or, if a firm, any partner in the Licensee firm being at any time be adjudged insolvent or a receiving order or order for administration of his estate made against him or shall take any proceeding for liquidation or composition under any insolvency Act for the time being in force or make any conveyance or assignment of his interest or enter into any agreement or composition with his creditors for suspended payment, or if the firm be dissolved under the partnership Act or, in the event of Licensee being a company, if the company shall pass any resolution to be wound up either compulsorily or voluntarily (c) Repudiation of agreement by Licensee or otherwise evidence of intention not to be bound by the agreement. (d) Failure to adhere to any of the due dates of payment specified in the terms and conditions. Immediately on the determination of this agreement the Licensee shall peacefully vacate the premises and hand over to the licensor/railway administration all articles in the custody or possession of the Licensee and shall remove all his stores and effects from the said premises. In default the licensor shall be entitled to enter and take possession of the said premises/ and to lock up the same or remove the furniture or other articles of the Licensee that may be lying there and to dispose of the same by sale or otherwise without being liable, for any damage, and all expenses incurred in connection therewith, shall be deducted by the licensor from the Security Deposit or pending or any pending bills payable to the Licensee for any contract 3.2 Failure to provide any IRCTC at their discretion may call for any record to satisfy them regarding record to IRCTC operation of the License and Licensee will provide every help failing which it may amount to breach of condition of the Licensee. 3.3 Communication/ All the Communication/Information received/required by IRCTC must be Information required furnished by the contractor/licensee within 15 days, failing which suitable by IRCTC penalty including termination of contract /license can be done at the discretion of IRCTC. 4. ARBITRATION 4.1 a. In the event of any dispute or difference between the parties hereto as to the construction or operation of this contract or the respective right and liability of the parties on any matter in question, with reference to the contract, the Parties agree to use their best efforts to attempt to resolve all disputes in prompt, equitable and good faith. In the event the Parties are unable to do so, such party may submit demand in writing for reference of dispute to arbitration as prescribed herein. b. The parties hereto further agree to waive off the applicability of sub-section 12 (5) of Arbitration and Conciliation (Amendment) Act 2015 and will submit demand in writing that the dispute/differences be referred to arbitration along with format annexed hereto as Annexure-I. The demand for arbitration shall specified the matters which are in question, or subject of dispute or differences as also the amount of claim item wise. c. Only such dispute or differences, in respect of which the demand has been made, together with counter claims of setoff given by IRCTC shall be referred to arbitration and other matters shall not included in the reference. In the event of demand made as mention herein above, such dispute or difference arising under any of these conditions or in connection with this contract (except as to any matters the decision of which is specially provided by these or the special conditions) shall be referred to Sole Arbitrator from the panel of Arbitrators appointed by Chairman and Managing Director of IRCTC. The award of arbitrator shall be final and binding on the parties to this contract. The venue of the Arbitration shall be at New Delhi. The fees and expenses of the Arbitration tribunal and all other expenses of the Arbitration shall be borne jointly by the Parties in equal proportion subject to determination by the Arbitration tribunal.

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5.OTHER CONDITIONS 5.1 Advertisement/ The Licensee will not engage in or permit any Publicity/ Sponsorship advertisement/publicity/sponsorship of any brand or product, directly or indirectly, without prior approval of IRCTC. 5.2 Payment of taxes/dues The Licensee will be liable for payment of all taxes/duties Goods & Goods & Service tax {GST} and other liabilities in respect of the business. 5.3 Liability for The Licensee shall accept liability for compensation/damages under the compensation/ Consumer Protection Act or any other law in respect of performance of damages the services or in respect of any negligence, act/omission of the Licensee, his workmen, servants and agents. 5.4 Assignment of Licensee shall not, sublet or assign the License or any part thereof, or License any benefit or interest therein or there under. In case of any such incident reported and established, the contract shall be terminated without any notice and the licensee fee and SD shall be forfeited along with debarment of the licensee for a period of three years, 5.5 Compliance of The Licensee shall comply with any other instructions issued by IRCTC instructions from time to time within a reasonable time, as may be necessary to ensure better services. 5.6 Ban on sale of The following items shall not be sold in the trains, namely – tobacco products products, wine, beer or any other alcoholic drinks or any other item prohibited by Law. Beef and Pork shall not be used in any form in any food items. 5.7 General The licensor reserves the right to amend any of the clauses of the agreement and also to add fresh clauses from time to time. The rider agreement in this regard shall be executed between the parties within 15 days of the amendment / changes. Further, IRCTC reserves the right to extend or reduce the time stipulated in any clause in the tender /license conditions herein above, in order to meet operational exigencies etc. The decision of the Director of IRCTC in this regard shall be final.

6. FORCE MAJEURE 6.1 In the event of any unforeseen event directly interfering with the operation of License arising during the currency of the license agreement; such as but not limited to war, insurrection, restraint imposed by the Government, act of legislature or other authority, explosion, accident, strike, riot, lock out, act of public enemy, acts of God, sabotage or other act beyond the reasonable control of a party; the Licensee shall, within a week from the commencement thereof, notify the same in writing to the Licensor with reasonable evidence thereof. The Services shall be restored as expeditiously as possible or, as the case may be, the impediment to accessibility shall be removed as expeditiously as possible. If the Said Property cannot be rendered fit for occupation and use for more than thirty days, the Licensee shall not pay License Fee for such period till the said property becomes accessible and operational following cessation of force majure event mentioned above. The period of license will be further extended for the period during which License was not operational.

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GENERAL CONDITIONS OF LICENSE

1. OBLIGATION AND RIGHTS OF THE IRCTC

1.1 Liaison with zonal IRCTC may assist the licensee for all purposes regarding maintenance and railways other operational matters, with Railways, on the basis of provisions, request and documents received from the licensee. 1.2 Provision of Licensee will ensure day-to-day upkeep and cleanliness of any other equipments & its equipment used for service in trains and transshipment in stations. maintenance 1.3 Issue of medical and IRCTC will advise Railway administration to issue medical certificate and travelling authority traveling authority to on-board staff of the Licensee. However, it will be the sole responsibility of the licensee to approach and coordinate with the concerned authority for completing the required formalities and procedures and payment of prescribed dues. 1.4 Inspection by IRCTC will inspect/check the services for reviewing its standards, quality IRCTC and variety of food items, standards for maintenance of cooking areas and washing areas, disposal systems etc. of the Licensee including their base kitchens, etc. at any time and may authorize any person or agency for this purpose to access the performance of Licensee. In case of unsatisfactory performance or complaint of any nature, IRCTC will be competent to initiate suitable action against the Licensee including termination of the License as per the terms and conditions of the agreement. 1.5 Customers‟ feed IRCTC may take independent users‟ feed back to know the level of back passenger satisfaction.

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