A Queensland Government ~ Department of Communities

Estimates Committee D - 2010

Volume of Additional Information

Contents

Correspondence from the Leader of the House . Copy of correspondence from the Hon Judy Spence MP, Leader of the House to Ms Grace Grace MP, Chair, Estimates Committee D, dated 26 July 2010.

Minutes of meetings . 11 June 2010 . 16 July 2010 . 27 July 2010

Minister for Main Roads . Questions on notice . Answers to questions on notice . Documents tabled at the hearing

Minister for Disability Services and Multicultural Affairs . Questions on notice . Answers to questions on notice . Documents tabled at the hearing

Correspondence from the Leader of the House 26 July 2010

Hon. Judy Spence MP Member for Sunnybank ______Leader of the House

Level 9, Executive Building 100 George Street, Brisbane Queensland 4002 Australia Telephone +61 7 3224 7336 Facsimile +61 7 3210 6955

26 July 2010

Ms Grace Grace MP Chair Estimates Committee D Parliament House George St BRISBANE QLD 4000

Dear Grace

I have been advised that the Member for Murrumba, Mr Dean Wells is not able to attend an Estimates Committee D meeting at 10:30 am on Tuesday 27 July 2010.

Therefore, I advise that in accordance with Standing Order 170 (1), I have appointed the Member for Springwood, Ms Barbara Stone, as a Member of Estimates Committee D to replace Mr Wells for this meeting.

Please contact Shelley Francis, Parliamentary Liaison Officer, on 322 58279 if you have any queries regarding this matter.

Judy Spence MP Leader of the House cc The Speaker

Minutes of meetings 11 June 2010 16 July 2010 27 July 2010

Minutes

Original Held: RD

File No: Est D 2010

Minutes of meeting of Estimates Committee D Held on Friday, 11 June 2010 At 1.34 pm in Room 5.04 Parliamentary Annexe

Present: Ms Grace Grace MP – Chair Mr Andrew Cripps MP Mr Mark Ryan MP Mr Aidan McLindon MP Ms Carolyn Male MP Ms Fiona Simpson MP Hon Dean Wells MP

In attendance: Ms Amanda Honeyman, Research Director Ms Carolyn Heffernan, Executive Assistant

Apologies: Nil.

The chair called for nominations for the position of Deputy Chair. Election of Deputy Chair Mr Andrew Cripps MP nominated Ms Fiona Simpson MP, seconded by Ms Carolyn Male MP. Ms Simpson accepted the nomination. There being no further nominations, Ms Simpson was elected deputy chair.

Questions on The committee discussed the timetable (attached) to be adopted notice prior to with respect to questions on notice and questions taken on hearing and notice at the hearing. questions taken on notice at the The chair asked members to notify the research director of their hearing availability for the adoption meeting scheduled for 27 July 2010.

On the motion of Mr Ryan, seconded by Ms Simpson, the committee adopted the timetable and resolved that: . Members questions on notice be forwarded to the research director by 10:00 am Thursday 1 July 2010. . Minister's answers to the questions taken on notice at the hearing be returned to the research director by 10:00 am Thursday 15 July 2010. Hearing Time Allocations Public Hearing on Friday 16 July Prior to the meeting members were provided with two options for 2010 timetable the hearing schedule. Discussion ensued.

On the motion of Mr Cripps, seconded by Ms Simpson the committee resolved that with respect to the committee's hearing on Friday 16 July, 2010 the order and time allocations as per the table below be adopted.

Portfolio Organisational Session Time Unit

Minister for Main Roads Department of 9.00am- Main Roads 10.30am

Break 10.30am- 11.00am

Minister for Main Roads Department of 11.00am-

Main Roads 12.30pm

Lunch 12.30pm- 1.30pm

Minister for Disability Disability 1.30pm- Services & Multicultural Services Qld 3.30pm Affairs

Break 3.30pm- 4.00pm

Minister for Disability Multicultural 4.00pm- Services & Multicultural Affairs 5.00pm Affairs

Introductory statements, order of questioning and non-committee members

The committee agreed to deal with non-committee members being given leave to ask questions during the hearing, at the pre-hearing meeting on Friday 16 July 2010. For administration purposes committee members will advise the research director of non-committee members that will be asking questions.

Broadcasting of the hearing On the motion of Ms Simpson, seconded by Mr Cripps, the committee resolved that

. television film coverage, photographs and sound broadcast be allowed for the Chair's opening comments and the introductory statements of each Minister and that television, film and photographic coverage be allowed at 2 the change of organisational units being examined. Public Hearing on . audio and video of the hearing recorded by Parliamentary Friday 16 July Service cameras and microphones in the Legislative 2010 cont. Council Chamber shall be broadcast by the Parliamentary Service via the Service’s website and to receivers throughout the Parliamentary Precinct. Conditions for radio and television broadcasting of the public hearing of Estimates Committee D The following rules shall apply in relation to radio and television broadcasting, including rebroadcasting, of the proceedings of the public hearing for Estimates Committee D on Friday 16 July 2010. 1. Broadcasting of the proceedings shall be for the purpose of making fair and accurate reports of those proceedings, and, in particular: a. shall not be the subject of commercial sponsorship or be used for commercial advertising; and b. shall not be used for electoral advertising. 2. Recording and broadcasting of the proceedings shall not be such as to interfere with the conduct of those proceedings. 3. The committee may report to the House any willful breach of these conditions. Guidelines for Camera Operators The Parliamentary Service is responsible for video broadcasting of the proceedings of the Legislative Assembly’s committees. The broadcasting of the public hearing of Estimates Committee D must support a dignified, accurate and consistent image of the committee. To achieve this image, camera operators shall comply with the following guidelines: 1. Cameras will only begin to film when the chair declares the hearing open, and will cease filming when the chair declares the hearing closed, adjourned or suspended. 2. Generally, cameras should only focus on the committee member or minister, or to a ministerial advisor to whom a minister has referred a question to answer. Shots should be no closer than ‘head and shoulders’. 3. Cameras should never focus on a committee member who is not asking a question or a minister or ministerial advisor who is not giving an answer. 4. Fine tuning or variations to depths of field at the discretion of the operator is acceptable. 5. Sparing use of wide-angle shot may be used at other times. 6. Reaction shots of a committee member, minister or ministerial advisor are not permitted. 7. If an exchange between committee members, a minister and 3 ministerial advisors is too fast to permit normal camera switching, a wider camera shot incorporating those involved in the exchange, including the chair, is permitted. 8. In the event of unparliamentary behaviour or disturbance in the proceeding, the camera is to focus on the chair or a slightly wider angle shot of the hearing which does not show the offending incident. 9. No close-up shots of committee members’, ministers’ or advisors’ papers are permitted. 10. Instructions from the chair in relation to the operation of the vision equipment shall be observed. Ministers’ use of ancillary materials The committee discussed the possibility that Ministers might wish to use ancillary materials at the hearing. On the motion of Ms Wells, seconded by Mr McLindon, the Committee resolved that Ministers be allowed to use ancillary materials during the hearing provided the following guidelines are complied with: . The materials should not be of a size or nature which could create safety or security issues (eg, they impede movement within the Chamber, impede access to and from the Chamber, require power cords to be run across the floor, are difficult to move into and out of the Parliamentary precinct) . If the materials contain or depict information, that information should also be presented to the committee in documentary or other acceptable form. . Advance notice should be given to the research director of the nature of any ancillary materials the Minister proposes using, so that the committee can assess its compliance with the above.

Committee agreed to advise the research director of any notice General business of examination in detail by no later than 5:00 pm Wednesday 14 July 2010. The Committee agreed to advise the research director of any requests and expectations concerning GOC’s or any further briefing material required from departments. In regard to the organisational structure provided by the Department of Transport and Main Roads, Ms Simpson MP sought clarification on the areas that are the responsibility of the Minister for Main Roads. The research director will ask the department for clarification and advise members accordingly. The Committee agreed that morning and afternoon tea would be provided and members would arrange their own lunch. Coffee and tea making facilities will be available throughout the day behind the Legislative Council Chamber. The Committee agreed that the report adoption meeting would occur at 10:30am Tuesday 27 July 2010 with teleconference 4 facilities available. Members were reminded that statements of reservation or dissenting reports are to be sent to the research director 24 hours from the adoption meeting. Members requested that the Research Director draw up a schedule of time allocations (in 20 minute blocks) for Government members’ and non-government members’ questions at the hearing.

Next meeting 8:30 am Friday 16 July 2010 prior to hearing, in Room A.35 Parliament House

Close 1.55 pm

Confirmed: 16 July 2010

Grace Grace MP Chair

5 Attachment 1 ESTIMATES COMMITTEE D TIMETABLE 2010

Thursday 1 July Questions on Notice received by Research Director (10.00am) (SO 181(1) & 181 (2))*

Wednesday 14 Notices of intention to examine in detail (if any) received by July Research Director (10.00am)(SO179(1))

Thursday 15 July Answers to Questions on Notice received by Research Director (10.00am) (SO 181(3))

Friday 16 July Committee pre-hearing meeting (8.30am-8.45am)

Estimates D hearing (9am-5pm)

Tuesday 20 July Answers to Questions taken on Notice at hearing received by Research Director (10.00am) (SO 182(3)(b))

Friday 23 July Draft Report circulated to members (5.00pm)

Tuesday 27 July Committee meeting to adopt draft Report (10.30am)(teleconference facility available)

Wednesday 28 Reservations or dissenting reports received by Research July Director (10.30am) (SO 187(3))

*SO=Standing Order

Minutes

Original Held: RD

File No: Est D 2010

Minutes of meeting of Estimates Committee D Held on Friday, 16 July 2010 At 8.30am in Room A.35 Parliament House

Present: Ms Grace Grace MP – Chair Ms Fiona Simpson MP – Deputy Chair Mr Andrew Cripps MP Mr Mark Ryan MP Mr Aidan McLindon MP Ms Carolyn Male MP Hon Dean Wells MP – arrived at 8.37am

In attendance: Ms Amanda Honeyman, Research Director Mrs Gail Easton, Executive Assistant

Apologies: Nil.

On the motion of Ms Male, seconded by Mr Cripps, the Confirmation of Committee confirmed the minutes of the meeting of 11 June. Minutes

Proposed Change of Meeting Date Business Arising from the minutes The committee deliberated on the proposal to move the report adoption meeting to Monday 26 July. On the motion of Ms Simpson, seconded by Mr McLindon, the committee resolved the report adoption meeting would remain on Tuesday 27 July at 10.30am. The members may attend by teleconference. The committee were advised that Mr Hansen would stand in as Research Director for this meeting in the absence on Ms Honeyman, Research Director. Schedule of times for hearing The committee confirmed they were happy with the timing of questions for the Estimates meeting. Ms Male mentioned the possibility that the Minister for Disability Services and Multicultural Affairs may wish to split her opening statement between her two portfolios. The Chair advised she would clarify that with the Minister before beginning. Attendance of non-committee members Members advised that no non-committee members would attend the public hearing to ask the Minister questions.

The Chair drew the attention of committee members to various Public Hearing provisions of the Standing Orders, and to various resolutions and Procedures decisions of the committee, relating to procedures at the committee’s public hearing. The Chair asked for copies of Standing Orders 177-183 to be provided to the members before commencing the hearing.

Release of inquiry The Chair advised members that Standing Order 181(8) documents provides that all answers to questions on notice are deemed to be released by the Estimates Committee and published upon the commencement of the committee’s hearing unless the committee expressly orders otherwise.

There being no objections, the answers to questions on notice were released upon the commencement of the hearing.

Other business The Chair advised the draft Report will be emailed to members by 5.00pm on Friday 23 June 2010.

The Chair also reminded members that any reservations or dissenting reports are to reach the Research Director by 10.30am on Wednesday 28 July 2010.

Next meeting 10.30am Tuesday 27 July 2010 by teleconference

Close 8.40am

Confirmed: 27 July 2010

Grace Grace MP Chair

2 Minutes

Original Held: RD

File No: Est D 2010

Minutes of meeting of Estimates Committee D Held on Tuesday, 27 July 2010 At 10.39am in Room 5.04a, Parliamentary Annexe

Present: Ms Grace Grace MP - Chair Ms Fiona Simpson MP - Deputy Chair (by teleconference) Mr Andrew Cripps MP(by teleconference) Mr Mark Ryan MP (by teleconference) Mr Aidan McLindon MP(by teleconference) Ms Carolyn Male MP Ms Barbara Stone MP(by teleconference)

In attendance: Ms Amanda Honeyman - Research Director (by teleconference) Mr Rob Hansen - Committee Office Manager Mrs Gail Easton - Executive Assistant

Apologies: Hon. Dean Wells MP

In a letter to the committee, and in accordance with Standing Order 170, the Leader of the House advised that she has replaced Hon. Wells by appointing Ms Stone to the committee for the purpose of this meeting.

Confirmation of On the motion of Mr McLindon, seconded by Ms Male, the Minutes committee confirmed the minutes of the meeting of Friday 16 July.

Consideration of The committee considered the Chair’s draft report. Chair’s draft The Committee agreed to the following changes to the Chair’s draft report report: - update the table on page 4 to show the 2009-2010 Budget for the Minister for Disability Services and Multicultural Affairs to maintain consistency in the report - two errors on page 4 should read “child protection system”. On the motion of Mr Ryan, seconded by Ms Simpson, the committee resolved to adopt the draft report, as amended, as the report of the committee, subject minor editing and formatting by the committee secretariat and that, pursuant to s.50 (2) of the Parliament of Queensland Act 2001, it be authorised for tabling and publication.

Reservation or The Chair noted that a reservation can be added to the report after dissenting reports it is adopted and advised that in accordance with Standing Order 187(3) statements of reservation, signed by the member/members, are to reach the research director by 10.50am on Wednesday 27 July 2010. Ms Simpson advised she would lodge a statement of reservation in regards to the Department of Main Roads. Mr Cripps advised he would lodge a statement of reservation in regards to the Department of Disability Services and Multicultural Affairs. Mr McLindon advised he would lodge a statement of reservation including a general statement. Mr Hansen advised members that they are also able to debate the report when it is in the House.

Release of On the motion of Ms Simpson, seconded by Ms Stone, the remaining inquiry committee resolved, pursuant to section 50(2) of the Parliament of documents Queensland Act 2001 and Standing Order 182(3)(e), to authorise the publication of all remaining documents presented to it in the course of its inquiry.

Determination of On the motion of Ms Male, seconded by Mr Ryan, the committee additional material resolved to table, together with the report, a file titled “Additional to be tabled with Information”, containing: reports and  Meeting minutes minutes  Questions on notice  Answers to questions on notice  Documents tabled at the hearing  Documents tabled at meetings  Additional information supplied in relation to answers given at hearing

Other business The Chair expressed her thanks and appreciation in the efforts of the secretariat, Ms Amanda Honeyman and Mrs Gail Easton, and to Mr Rob Hansen for his attendance at the meeting. The Chair also thanked the committee members for their assistance during the estimates process, and to Ms Stone for her participation in the meeting. The Deputy-Chair thanked the Chair and committee for their efforts and also thanked the secretariat for their work and professionalism.

Close 10.55am

Certified correct on 27 July 2010

Amanda Honeyman Research Director

Questions on Notice Minister for Main Roads

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 1 SDS 2-125 – Road System Planning – Minister please list all planning documents by status (i.e, draft/ongoing [including anticipated finalisation date] or final [date finalised]) and cost (reported separately by planning document) undertaken by or involving his department in 2008-09 and 2009-10.

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 2 SDS 2-114 – With regard to work done on Road User Charges, including, but not limited to, distance based tolling, congestion charges and other tolling or road charging changes, could the Minister please advise the date the work was commenced, status and cost reported separately

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 3 SDS 2-138 – RoadTek – How many RoadTek projects were completed over or under the tender price or budgeted amount in the last two financial years (reported separately) and with regards to those that were over cost, where were the additional funds sourced from?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 4 BP3 – How many road projects’ commencement or completion dates were brought forward or pushed back in the last financial year (including projects yet to be completed) and of those brought forward where is the money coming from to fund these projects? Please list these changes by region and project name.

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 5 I refer to the Main Roads’ departments quarterly report on SEQIPP which it undertakes (Auditor General’s report 2009), please provide copies of these reports for the last 12 months.

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 6 In relation to all advertising and promotional campaigns for 2009-10 and 2010-11 will the Minister break down separately? (a) name and dates of the campaign; (b) media publication it appears in or will appear in; (c) total cost of the advertising campaign/ promotion and the budgetary line item or source of the payment; (separated into placement and production costs)

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 7 In relation to each departmental program and each capital works commitment contained in the 2009-10 year will the Minister provide the following detail: (a) What was the 2009-10 budget allocation (non revised) and the estimated actual expenditure (at the time of receipt of this question) (b) What was the under spend each project and was any underspend redirected (listed by project underspend and projects where under spend was re-directed); (c) What new programs and new capital works commitments came on line (that were not in the 2009-10 budget) and from which program was funding diverted for each these?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Ms Fiona Simpson MP, Member for Maroochydore

to ask the Minister for Main Roads

Question 8 With regards to the significant hike in tolls on the Motorways, has the Minister and the Department asked for and/or received any briefings, reports or advice before and after the decision to hike tolls, about vehicles – particularly trucks – using other roads to avoid the tolls, and if so, please outline this advice.

Questions on Notice – Minister for Main Roads from Mr Aidan McLindon MP, Member for Beaudesert

1. Can the Minister please outline any associated costs allocated to investigate new toll roads or a congestion tax including any internal or external studies and associated travel?

2. Can the Minister please outline all associated costs within the budget in preparation for the sale of all public assets pertaining to the Main Roads portfolio?

MAIN ROADS QoNs

• Page 2-114 of the Service Delivery Statement refers to the Department of Transport and Main Roads' projects and initiatives targeting South East Queensland population growth demands and urban congestion. Can the Minister outline these projects and initiatives for the benefit of the Committee?

• Page 130 of the Capital Statement refers to the Douglas Arterial upgrade project in the Minister's home town of Townsville. Can the Minister outline for the Committee the details of this project and of other work underway or recently completed in the North Queensland region?

• Page 2-116 of the Service Delivery Statement refers to the continued construction of the Ted Smout Memorial Bridge between Brighton and Redcliffe. Can the Minister advise the Committee of progress with this project?

• Page 2-116 of the Service Delivery Statement refers to the commencement of the Cooroy to Curra Bruce Highway upgrade between Sankeys Road and Traveston Crossing Road. Can the Minister inform the Committee of progress and the expected timing of completion of this important project?

• Page 2-115 of the Service Delivery Statement refers to the role of the Department of Transport and Main Roads in sustaining employment in transport and related industries. Can the Minister inform the Committee of how many jobs his Main Roads portfolio will sustain in 2010-11 and outline the key projects and the number of jobs associated with each?

• Page 2-116 of the Service Delivery Statement refers to the completion in 2009-10 of the $824 million upgrade of the Wacol to Darra section of the Ipswich Motorway. Can the Minister detail the benefits to motorists associated with this project and other projects recently completed or currently underway on the Ipswich Motorway?

• Pages 129 and 130 of the Capital Statement details Main Roads projects underway on the National Network. Can the Minister describe for the Committee the key projects and how the Bligh and Gillard Governments are working cooperatively to ensure their timely delivery?

• Pages 129 to 133 of the Capital Statement shows the estimated expenditure to 30/6/10 for Main Roads capital projects. These figures indicate that several projects had variations in cash flow from the amounts budgeted in last year's Capital Statement. Can the Minister outline the variations and explain the reasons for these?

• Pages 2-123 to 2-128 of the Service Delivery Statement contain data against the Main Roads performance measures or service standards. Some of the measures reported in the 2009-10 Service Delivery Statement have subsequently been discontinued. In response to Question on Notice number 14 asked in advance of last year's Estimates Committee hearing, the Minister indicated that these measures will still be collected by the department for internal operational purposes, and committed to ensuring that they are released publicly in at least the first year, to allow appropriate comparisons to be made. Can the Minister inform the Committee of when data recorded against these measures will be publicly released?

• Page 2-116 of the Service Delivery Statement refers to the introduction of free-flow tolling on the Gateway and Logan Motorways in July 2009. Can the Minister inform the Committee of the success of free-flow tolling and the benefits to Queensland motorists?

Questions on Notice Minister for Disability Services and Multicultural Affairs

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 1

With reference to ‘Capital Grants’ in the 2010-11 Capital Statement (p.28), can the Minister provide the details of all projects causing expenditure in: (a) ‘Younger People in Residential Aged Care’, (b) ‘Purpose Design Housing’ and ‘Strengthening NGOs’, and (c) ‘Disability Assistance Packages’; for both work completed in 2009- 10 and work to be undertaken in 2010-11?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 2

With reference to the 2010-11 Capital Statement (p.27), can the Minister provide a detailed breakdown of capital expenditure in 2009-10, as well as estimated capital expenditure in 2010-11, for each of the following: (a) Community Mental Health, (b) Younger People in Residential Aged Care, and (c) Other Residential Accommodation, including any reasons for failure to the budgeted 2009-10 amounts in full?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 3

With reference to the Department’s ‘Accommodation support’, ‘Community services’, and ‘Respite services’ categories (pp.3-18/19 of the 2010/11 Service Delivery Statement), can the Minister detail expenditure from 2009-10 and budgeted amounts for 2010-11 for same (listed separately), breaking down expenditure into Commonwealth and State funding (by type of expenditure)?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 4

Reference is made to the 2010-11 Capital Statement (p.27). Can the Minister provide a breakdown of expenditure on the ‘DISQIS Project/Growing Stronger’ Information System, including budgeted and actual expended amounts for 2009-10, the state/development of the project (as at June 30, 2010), and reasons for future expenditure?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 5

With reference to Multicultural Affairs Queensland, (2010-11 Service Delivery Statement p.22), will the Minister provide a breakdown of expenditure for 09-10 and for the Budget in 10-11, by individually listing programs and separating (and including) administrative costs?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 6

In relation to conferences, workshops, training sessions, seminars, presentations or symposiums (‘events’) conducted by the Department, agencies or associated portfolio entities in 2009-10 for public sector employees, will the Minister provide details of: a) the number, attendance and the purpose of each event held, b) the venue of each event and the cost to hire the venue, and c) the cost for each Government-employed attendee in total and broken down by the cost of travel, accommodation, entertainment, hospitality, meals, alcohol and catering (reported separately)?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 7

In relation to departmental programs and capital works commitments designated for the 2009-10 year, will the Minister provide the following detail:

a) the total expenditure upon the ‘Positive Futures’ program and the ‘Wacol Redevelopment’ (itemised via reference to ‘capital’, ‘recurrent’ and ‘staff’ expenditures and ‘number of clients assisted’) as per 2010-11 BP5 3-5, 3-9, and BP3-27, and what are the estimated expenditures for 2010-11 using these terms, b) the amount of under-spend that occurred on any project and if redirected, the amount and to where (listed by original project and project of re-direction), and c) when applicable, new programs and new capital works commitments that came on-line (that were not in the 2009-10 Budget) and from which program/s funding was diverted in each instance?

QUESTION ON NOTICE

ESTIMATES COMMITTEE D

1 July 2010

Mr Andrew Cripps MP, Member for Hinchinbrook

to ask the Minister for Disability and Multicultural Affairs

Question 8

In relation to all advertising and promotional campaigns for 2009-10 and 2010-11 will the Minister break down (separately) the:

(a) name and dates of the campaign; (b) media publication/s it/they appear/s in or will appear in; and (c) the total cost of the advertising campaign/promotion and the budgetary line-item or source of the payment; (separated into placement and production costs)?

Questions on Notice – Minister for Disability and Multicultural Affairs from Mr Aidan McLindon MP, Member for Beaudesert

1. Can the Minister outline the total number of applications for disability support packages and list the number of those which were unsuccessful as well as listing the number of allocated disability support packages for 2010/11?

2. Can the Minister outline any initiatives within the budget which will give extra assistance in offsetting the rising costs of water and electricity to those on disability support?

Disability Services

1. Page 3-2 of the SDS refers to more inclusive communities. Can the Minister outline what is proposed for Disability Action Week during 2010?

2. In regard to page 3-2 SDS on building a more sustainable sector, can the Minister provide information on any red tape reduction initiatives that Disability Services is a party to?

3. Under Positive Futures, SDS reference 3-5, what training is provided to the sector?

4. Page 3-5 SDS mentions that there will be consultations throughout Queensland on the draft 10 year plan. What is the purpose of these consultations and what is planned to ensure comprehensive consultation with people with a disability and their families?

5. Non Government providers are referred to on page 3-2 SDS. Will the Minister outline the funding growth for this sector in particular the larger organisations such as Endeavour?

6. I refer to page 27 of the capital statement, and I ask, what projects will be delivered this year in service delivery areas such as new housing for people with disabilities?

7. Page 3-6 of the SDS refers to a Budget of $528.7 million for HACC services, what is the notional breakdown of this funding?

8. Page 3-20 refers to a new measure on support provided through community mental health intervention programs: what initiatives are in place to train and support the workforce in this sector?

Multicultural Affairs

9. I refer to page 3-11 of the SDS where the department coordinates multicultural policy, therefore, can the Minister outline, the level of investment in interpreter and translation services across government?

10. Page 3.7 of the Service Delivery Statement states that the Government will develop a new multicultural policy: what consultations have been undertaken across Queensland?

Answers to questions on notice Minister for Main Roads

Question on Notice

No. 11

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

SDS 2-125 – Road System Planning – Minister please list all planning documents by status (i.e, draft/ongoing [including anticipated finalisation date] or final [date finalised]) and cost (reported separately by planning document) undertaken by or involving his department in 2008-09 and 2009-10.

ANSWER:

I refer the Honourable Member to the Minister for Transport’s answer to Question on Notice 12, which was tabled on 14 July 2010. Question on Notice

No. 12

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

SDS 2-114 – With regard to work done on Road User Charges, including, but not limited to, distance based tolling, congestion charges and other tolling or road charging changes, could the Minister please advise the date the work was commenced, status and cost reported separately.

ANSWER:

I thank the Member for Maroochydore for the question.

The Member for Maroochydore should be aware that this government has ruled out a congestion tax.

As I advised the Member last year, it is prudent of any government to keep abreast of road pricing being considered and applied in other jurisdictions. We said we would do that. We have done that. We then ruled it out for Queensland.

For the benefit of the Member, I will again advise that this government will not introduce a congestion tax or distance based tolling and I would invite her to reveal any Liberal National Party Plans to introduce such a tax on motorists. Question on Notice

No. 13

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

SDS 2-138 – RoadTek – How many RoadTek projects were completed over or under the tender price or budgeted amount in the last two financial years (reported separately) and with regards to those that were over cost, where were the additional funds sourced from?

ANSWER:

I thank the Member for Maroochydore for the question.

RoadTek is the commercial delivery arm of Transport & Main Roads and delivers projects and services to state and local governments and the private sector.

I would like to highlight that in the last two years RoadTek has successfully delivered 727 projects, connecting communities, improving safety and enhancing one of the states largest assets – the transport infrastructure network.

In 2008-09 RoadTek delivered 426 projects across Queensland. In this period RoadTek successfully tendered for and delivered 47 open market contracts, of these 4 projects were delivered greater than the original tendered price.

These 4 projects had increased project scope at the customer’s request, post the acceptance of the original contract which therefore required contract variation to the original price. These projects were then delivered to the renegotiated prices as per the scope variations.

In 2009-10 RoadTek delivered 301 projects across Queensland. Of these RoadTek successfully tendered and delivered 9 open market contracts.

Of these, 6 had increased project scope at the customer’s request, post the acceptance of the original contract which therefore required contract variation to the original price. These projects were then delivered to the renegotiated prices as per the scope variations.

These 6 projects delivered in South East Queensland were all delivered for external customers to Transport and Main Roads.

All of these open market projects were successfully delivered for the agreed contract value.

Building means more jobs, which is why we are again delivering the nation’s biggest building program for future growth. RoadTek continues to return a dividend back to the government and this in turn is re-invested into the state’s vital infrastructure program.

With more than 2,000 people heading to Queensland every week, it is important to plan for and manage our future growth.

That’s why the Bligh Government is building a stronger and more reliable road network for Queenslanders. We are also generating jobs for workers in road construction and related industries at a time when jobs and job security are more important than ever.

Question on Notice

No. 14

Asked on 16 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

BP3 – How many road projects’ commencement or completion dates were brought forward or pushed back in the last financial year (including projects yet to be completed) and of those brought forward where is the money coming from to fund these projects? Please list these changes by region and project name?

ANSWER:

I thank the Member for Maroochydore for the question.

The extent to which major projects have changed in 2009-10 can be gauged through a comparison of the 2009-10 and 2010-11 Capital Statements.

The Member would be pleased to know that the State Government is delivering a stronger and more reliable road network for Queenslanders. We are delivering jobs for workers in road construction and related industries at a time when jobs and job security are more important than ever.

That’s why we will again deliver the nation’s biggest building program to further strengthen regional economies.

Question on Notice

No. 15

Asked on 16 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

I refer to the Main Roads’ departments quarterly report on SEQIPP which it undertakes (Auditor General’s report 2009), please provide copies of these reports for the last 12 months.

ANSWER:

I thank the Member for Maroochydore for the question.

The Department of Transport and Main Roads, in line with whole-of-government requirements, submits specific SEQIPP reports on a regular basis through the Cabinet Budget Review Committee (CBRC).

SEQIPP is reviewed and published on a yearly basis and the current SEQIPP publication is available on line at http://www.dip.qld.gov.au/seqipp.

Question on Notice

No. 16

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) —

QUESTION:

In relation to all advertising and promotional campaigns for 2009-10 and 2010-11 will the Minister break down (separately) the: (a) name and dates of the campaign, (b) media publication it appears in or will appear in; (c) total cost of the advertising campaign/promotion and the budgetary line item or source for the payment (separated into placement and production costs).

ANSWER:

I refer the Honourable Member to the Minister for Transport’s answer to Question on Notice 18, which was tabled on 14 July 2010. Question on Notice

No. 17

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) –

QUESTION:

In relation to each departmental program and each capital works commitment contained in the 2009-10 year will the Minister provide the following detail: (a) What was the 2009-10 budget allocation (non revised) and the estimated actual expenditure (at the time of receipt of this question) (b) What was the under spend each project and was any underspend redirected (listed by project underspend and projects where under spend was re-directed); (c) What new programs and new capital works commitments came on line (that were not in the 2009-10 budget) and from which program was funding diverted for each these?

ANSWER:

I thank the Member for the Question.

Adverse weather conditions during the first four months of 2010, including severe flooding in several regions, resulting in natural disaster declarations, as a consequence of Cyclones Olga, Neville, Ului and Paul, as well as monsoonal flooding, have had a significant impact on infrastructure delivery.

As the Treasurer stated in advance of this year’s Budget, much of the underspend from the 2009-10 capital program was associated with the fact that 87% of the state was disaster declared at various points due to cyclones, floods, storms and heavy rain events.

Construction projects in my portfolio experienced delays due to these disasters, and the state and local governments had to prioritise repairs to the state’s vast road network and infrastructure immediately following such events. Costs associated with natural disaster relief totalled approximately $1.4 billion state-wide.

Examples in my department where underspends have occurred due to weather events include:

Bruce Highway (Cooroy-Curra Upgrade) – rain delays were experienced in the bulk earthworks contract in the first four months of 2010. Ipswich Motorway (Dinmore-Goodna) – wet weather in the first four months of 2010 had an impact while the project was still at the vulnerable earthworks stage. Gregory Developmental Road (Charters Towers-The Lynd) – flood damage resulted in the project being delayed by approximately four months, in order to allow time to reassess the extent of the flood damaged works required to be carried out under Natural Disaster Relief and Recovery Arrangements.

This had an effect on ongoing maintenance programs in particular. Overall, the program for 2009-10 under the Natural Disaster Relief and Recovery Arrangements was $286 million, a 300% increase on the 2008-09 program.

Question on Notice

No. 18

Asked on 1 July 2010

MS SIMPSON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

With regards to the significant hike in tolls on the Motorways, has the Minister and the Department asked for and/or received any briefings, reports or advice before and after the decision to hike tolls, about the potential for vehicles – particularly trucks – using other roads to avoid the tolls, and if so, please outline this advice.

ANSWER:

I thank the Member for Maroochydore for the question.

It is not yet possible to determine any meaningful traffic patterns since 1 July 2010, due to the shift in travel behaviours during the school holiday period.

Obviously trucks that operate their business will continue to use the Gateway and Logan Motorways because it is the most direct route for them to conduct their business.

That’s why we introduced free-flow tolling and built the new Sir Leo Hielscher Bridge to slash travel times for busy motorists and busy business operators. Question on Notice

No. 19

Asked on 1 July 2010

MR MCLINDON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Can the Minister please outline any associated costs allocated to investigate new toll roads or a congestion tax including any internal or external studies and associated travel?

ANSWER:

I thank the Member for Beaudesert for the question.

This government has ruled out a congestion tax. It is prudent of any government to keep abreast of road pricing being considered and applied in other jurisdictions. We said we would do that. We have done that. We then ruled it out for Queensland. Question on Notice

No. 20

Asked on 1 July 2010

MR MCLINDON asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Can the Minister please outline all associated costs within the budget in preparation for the sale of all public assets pertaining to the Main Roads portfolio?

ANSWER:

I thank the Member for Beaudesert for the question.

The Department of Transport and Main Roads is supporting and working closely with Treasury, which is running the asset sales program, to ensure that key policy issues, transport outcomes and the strategic interests of the State are given due consideration during the sale process.

My department works with a number of other government Departments on a range of issues on a daily basis, for instance, Police and Emergency Services on road safety issues, Local Government on Transport Infrastructure Development Scheme projects and Infrastructure and Planning on major road projects, to name a few.

The Bligh Government remains committed to the task of reforming and strengthening our finances. Only by strengthening our economy, can we be in a position to continue to invest in roads, schools and hospitals that Queenslanders need. Question on Notice

No. 1

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-114 of the Service Delivery Statement refers to the Department of Transport and Main Roads’ projects and initiatives targeting South East Queensland population growth demands and urban congestion. Can the Minister outline these projects and initiatives for the benefit of the committee?

ANSWER:

I thank the Member for Brisbane Central for the question.

With 2,000 people heading to Queensland each week, it is more important than ever before to plan for our future growth.

2010 is shaping up to be one of the most significant years in the delivery of key infrastructure to manage future growth and to deliver a better, brighter future for all Queenslanders.

The Bligh Government is serious about easing congestion and slashing travel times for motorists through a range of initiatives.

Building roads means more jobs for road workers at a time when jobs and job security are more important than ever.

Examples of key roads projects across government to ease congestion: Airport Link connecting Brisbane City with the northern suburbs and the airport precinct Gateway Upgrade Project - one of the largest bridge and road projects in Queensland’s history including construction of a second Gateway Bridge Refurbishment of the existing Gateway Bridge Ipswich Motorway Upgrade - providing a vital traffic and freight corridor from Rocklea in the east to Dinmore in the west and connecting the Warrego Highway, Cunningham Highway, Logan Motorway and Centenary Motorway to the Brisbane Traffic Network Northern Busway providing a vital link in the busway network Gold Coast Rapid Transit Project - providing a fleet of new, modern light rail vehicles which will operate in a dedicated corridor on the Gold Coast.

The Bligh Government launched the new 131940 Traffic and Travel Information website in July last year. It provides up to the minute information on incidents, roadworks, special events, load limits and closures affecting major roads, including state-controlled roads, major council roads and roads of regional significance.

The 131940 Traffic and Travel Information website makes available 129 live web camera images monitoring roads across the state, showing live traffic conditions which are updated every 60 seconds. This information helps motorists who lead busy lives to plan their trip before they leave home, saving valuable time.

My Department also provides information to help travellers avoid congestion or traffic incidents through radio bulletins and messages on variable message signs, displayed along many of Queensland’s major roads and highways.

$11.67 million has been invested in the implementation of a Fast Incident Response Plan to speed up responses to incidents on the South East Queensland network. The plan includes: two heavy vehicle response units designed to clear heavy vehicle breakdowns on Brisbane’s major roads quickly. To date these vehicles have attended 15 incidents across the network, and successfully performed heavy vehicle response operations at 12 of these; new incident response depots which will provide incident response tools of trade, recovery emergency equipment and signage providing fast access to key traffic corridors and heavily trafficked roads.

The department has four Traffic Management Centres operating in South East Queensland - Brisbane, Sunshine Coast, Gold Coast and Toowoomba. Traffic Management Centres monitor, collect, coordinate and distribute real-time traffic information to provide an efficient response to actual network conditions including: gathering real-time traffic information from electronic sensors in pavement, on road help phones, closed circuit television cameras, web cameras, 131940 traffic hotline calls, traffic response units and commercial traffic reporters, and; operating traffic response units that respond and provide quick clearance solutions and traffic control for road incidents.

$311.5 million has been allocated through the South East Queensland Infrastructure Plan and Program to the Managed Motorway initiative which uses new computer-based technologies called Intelligent Transport Systems to coordinate ramp signals, variable speed limits and lane control in response to real-time traffic conditions.

My Department has also started a six month “Trucks Use Left Lane” trial to restrict trucks to the left lane only at sections along the Brisbane Urban Corridor. The trial commenced on 15 March 2010 and will investigate whether limiting trucks to the left lane will ease congestion and make the Brisbane Urban Corridor more effective for local road users and the surrounding community.

The Bligh Government is tackling congestion for motorists and other road users on busy roads with sensible, workable solutions. Question on Notice

No. 2

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 130 of the Capital Statement refers to the Douglas Arterial upgrade project in the Minister’s hometown of Townsville. Can the Minister outline for the Committee the details of this project and of other work underway or recently completed in the North Queensland region?

ANSWER:

I thank the Member for Brisbane Central for the question.

This Budget continues to deliver on Labor’s promise to create more jobs, sooner.

Premier Anna Bligh set the ball rolling at the Queensland Growth Management Summit, saying Townsville could become a rival for Brisbane in terms of economic, cultural and social opportunities.

There are 2,000 people heading to Queensland each week and most of them settle in south east Queensland.

The Bligh Government is working hard to attract more people to settle in regional Queensland.

Townsville is well placed to meet future growth with a defence base, a first class university, TAFE complex, strong government presence, international marine research facilities and our port precinct.

There are more projects underway and in the pipeline with the proposed cruise ship terminal and multi-million dollar upgrades of our road network.

Townsville has been given a golden opportunity to build on its strengths and to map out a path that will lead to a better, brighter future.

With that in mind, I am pleased to report that the Douglas Arterial upgrade project is running on schedule, thanks to $20 million brought forward by the Federal Labor Government as part of its Economic Stimulus Plan.

On 19 April 2010, Senator Jan McLucas and I officially turned the first sod for the $110 million Douglas Arterial Duplication in Townsville.

The duplication is due for completion in 2012, weather permitting.

The significant economic and social benefits of the duplication have been well publicised, and demonstrate both the state and federal governments’ commitment to the growth and road infrastructure needs of North Queensland.

Directly and indirectly this project will put 415 Australians to work building vital regional transport infrastructure.

The Douglas Arterial Duplication is the next stage of the Townsville Ring Road, reducing local congestion and journey times across the city.

This new stage, approximately 5.6km in length, further addresses urban congestion along the Bruce Highway corridor through Townsville.

I am further pleased to advise in June of this year, the department delivered a signalised pedestrian crossing in the town of Home Hill, in the Burdekin, at a cost of $800 000.

Concerns had been raised by the local community about the need for a suitable pedestrian crossing on the Bruce Highway, which runs through the centre of town.

The pedestrian crossing provides access to the Comfort Stop for locals and visitors to the town; as well as providing connectivity with the town's Information Centre and greater pedestrian access to businesses.

The $59.4 million North Ward Road upgrade project was officially commissioned in March by State Member for Townsville Mandy Johnstone.

The completion of the last stage of the North Ward Road project now offers a safer and more efficient connection between Townsville's western suburbs and the city and it is already operating well reducing local congestion and improving traffic flow on this major arterial road.

The North Ward Road upgrade remained on budget and created an estimated 464 direct and indirect jobs over the life of the project.

The completion of the first stage of the Townsville Port Access Road, the Stuart Bypass section, in January is of vital importance to the local economy.

Once complete, the Townsville Port Access Road will directly link the Flinders and Bruce Highways to the Port of Townsville, which is one of Queensland's largest industrial ports and is an important driver of economic growth in North Queensland.

Trade through the port has increased dramatically over the past 10 years in response to increased industrial and mining development in the region.

This rate of growth is expected to continue over the next 20 to 25 years. Providing adequate road and rail access to the port to support growth is essential.

The second stage of the Townsville Port Access road is a 7.5km stretch of road known as the Eastern Access Corridor. It links the Stuart Bypass at the Bruce Highway to the Port of Townsville and is expected to be complete by 2012.

Under the Safer Roads Sooner program a key intersection on Dalrymple Road underwent an upgrade last month to help improve safety and efficiency for one of Townsville’s most accident prone intersections.

In order to improve the safety of the intersection as well as improve the surrounding network for smoother traffic flow, my department upgraded the intersection, at the request of the community.

The upgrade has improved road safety for all road users by restricting access out of O’Keefe Court and Dalrymple Road to a left in / left out (LILO) operation with the median to remain open.

The Queensland Government is committed to improving safety on our roads and promoting a more efficient road network and this upgrade will play a key role in achieving this. Question on Notice

No. 3

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-116 of the Service Delivery Statement refers to the continued construction of the Ted Smout Memorial Bridge between Brighton and Redcliffe. Can the Minister advise the Committee of progress with this project?

ANSWER:

I thank the Member for Brisbane Central for the question.

Tens of thousands of Queenslanders celebrated the community day and opening of Australia's longest bridge last weekend.

We said we would deliver this project and that is exactly what we have done. The $315 million Ted Smout Memorial Bridge was delivered on time and on budget and spans 2.7 km across Bramble Bay to the Redcliffe Peninsula.

The project generated jobs for 700 workers at a time when jobs and job security are more important than ever. 120,000 tonnes of concrete and 10,000 tonnes of steel later, the Ted Smout Memorial Bridge is about to open to traffic, easing congestion for busy motorists on the Bayside.

The Ted Smout Memorial Bridge includes a 4.5 metre wide pedestrian and cycle path linking to the 150 kilometre Moreton Bay Cycleway, a purpose-built fishing platform and a purpose-built pelican perch.

The Ted Smout Memorial Bridge will join with the Houghton Hwy Bridge to form two, three lane, one way highways. We are doubling capacity and when there is an incident on one of the bridges, commuters will be able to save an average of 20 minutes on their journey.

Bus travel times will also improve with dedicated T2 lanes.

The new bridge has been designed to withstand a one-in-2000 year storm event, using lessons learnt from Hurricane Katrina in the Unites States.

With the Ted Smout Memorial Bridge opening to traffic over the next week, we will be able to start work refurbishing the old Houghton Highway with new asphalt and expansion joints for a smoother, more comfortable ride. When it is completed mid next year, there will be three lanes open in each direction, reducing peak hour travel time between Redcliffe and Brighton.

Once the new pedestrian and cycle path is opened on the new bridge, the Hornibrook bridge will be demolished due to its deteriorated state. Safety is a priority, which is why we have to replace the old bridge, but an important part of this project is to retain as much of that heritage as possible. The historical Hornibrook portals will be restored and a section of the old bridge will be rebuilt to include a dedicated fishing platform over Hays Inlet.

This project is about easing congestion for busy motorists. It is about generating jobs for Queenslanders and is it about delivering key infrastructure to meet our future growth. Question on Notice

No. 4

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-116 of the Service Delivery Statement refers to the commencement of the Cooroy to Curra Bruce Highway upgrade between Sankeys Road and Traveston Crossing Road. Can the Minister inform the Committee of progress and the expected timing of the completion of this important project?

ANSWER:

I thank the Member for Brisbane Central for the question.

Building means more jobs, which is why we will again deliver the nation’s biggest building program for future growth.

The upgrade of the Bruce Highway between Cooroy and Curra is one of Queensland’s highest priority road infrastructure projects.

In addition to saving lives, this joint federal and state funded project will provide necessary infrastructure to help support South East Queensland’s rapid growth, boost the competitiveness of our key industries and create substantial employment and training opportunities for local Queensland communities.

Section B (Sankeys Road to Traveston Road) alone is expected to sustain an average of 1650 direct and indirect jobs over the life of the project.

The federal Labor Government’s $488 million contribution to section B, together with the $125 million provided by the Bligh Government, allowed work to get underway on this, the most critical section, with plans to open the new, safer stretch of highway in 2012.

We said we would deliver this critical project and that is exactly what we are doing. Major construction started on the 12km upgrade of Section B in October 2009.

This section has the highest fatality rates of the entire Cooroy to Curra stretch of highway. Once complete in 2012, it is forecast that the frequency of fatal crashes on this section will decrease by up to 70%.

In the interim, a number of significant safety improvements have been made to the Cooroy to Curra section of the highway, with over $100 million spent on safety treatments in recent years. These have included:

installation of Variable Message Signs (VMS) along the Bruce Highway at Black Mountain, Federal, Coles Creek, Tuchekoi, Traveston and Kybong as part of an innovative Intelligent Transport Systems (ITS) project a speed reduction to 90 kilometres per hour between Cooroy and the Wide Bay Highway installation of a wire rope barrier in the median at Federal pavement strengthening and intersection improvements at Black Mountain/Pioneer Road resurfacing and pavement repairs near Tandur Road construction of overtaking lanes near Traveston Road installation of high visibility signs to increase driver awareness of the high crash zone.

In addition, my Department started work on a $2.2 million federally funded project to mark a median strip on a section of road from the Cooroy southern interchange to the Wide Bay Highway intersection. Roadworks are expected to start in September and will be completed by the end of the year, depending on the weather.

The federal government has also provided $200 million to progress the planning and land acquisition for the entire 61km Cooroy to Curra upgrade.

Planning and preliminary design for Section A (Cooroy southern interchange to Sankeys Road) is expected to be finalised later this year. Timeframes for sections C (Traveston Road to Keefton Road) and D (Keefton Road to Curra) will be developed as the project progresses further.

The Australian and Queensland governments are committed to working together to ensure Queenslanders continue to benefit from this and other critical infrastructure projects that save lives, generate employment and boost local economies. Question on Notice

No. 5

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-115 of the Service Delivery Statement refers to the role of the Department of Transport and Main Roads in sustaining employment in the transport and related industries. Can the Minister inform the committee of how many jobs his Main Roads portfolio will sustain in 2010-11 and outline the key projects and the number of jobs associated with each?

ANSWER:

I thank the Member for Brisbane Central for the question.

This budget continues to deliver on Labor’s promise to create more jobs, sooner.

Queensland will benefit from a $3.3 billion roads infrastructure program this financial year.

Some major projects sustaining jobs for Queenslanders are: Ipswich Motorway upgrade, between Dinmore and Goodna – 4 245 jobs over the life of the project. Bruce Highway upgrade, between Cooroy to Curra – 1 650 jobs over the life of the project. Pacific Motorway upgrade, between Springwood South and Daisy Hill – 1 409 jobs over the life of the project. Centenary Highway duplication, from Darra to the Logan Motorway – 1 078 jobs over the life of the project. Airport Drive roundabout – 862 jobs over the life of the project. Port of Brisbane Motorway, two-lane extension between Lindum Road and Pritchard Street – 788 jobs over the life of the project. Pacific Motorway widening, between Nerang and Worongary – 739 jobs over the life of the project. Douglas Arterial widening to four lanes on the Bruce Highway – 415 jobs over the life of the project. Forgan Bridge duplication in Mackay – 433 jobs over the life of the project. Dawson Highway deviation at Calliope – 437 jobs over the life of the project.

Building means more jobs, which is why we will again deliver the nation’s biggest building program for future growth.

While there has been a slight reduction in the Main Roads capital allocation in 2010-11 as compared to 2009-10, a stronger concentration on maintenance activities will result in a similar number of jobs supported throughout Queensland.

Maintenance works are generally more labour intensive when compared to construction activities. A significantly higher employment impact is achieved through most maintenance works.

Queensland has over 33 337 kilometres of state-controlled roads and maintaining that asset to a safe standard is an integral part of our infrastructure program.

Combined with a significant transport capital program and works delivered by Queensland Motorways Limited, total jobs generated is estimated at 55,000.

Last budget, we promised Queenslanders a strong economic plan for the future and this budget delivers on that promise.

The Bligh Government is building a better, stronger and more secure road network for Queenslanders and we’re generating jobs at a time when jobs and job security are more important than ever. Question on Notice

No. 6

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-116 of the Service Delivery Statement refers to the completion in 2009-10 of the $824 million upgrade of the Wacol to Darra section of the Ipswich Motorway. Can the Minister detail the benefits to motorists associated with this project and other projects recently completed or currently underway on the Ipswich Motorway?

ANSWER:

I thank the Member for Brisbane Central for the question.

The Ipswich Motorway Upgrade: Wacol to Darra project is just one part of a wider transformation of the western corridor.

The early completion of the $824 million Australian Government funded Ipswich Motorway Upgrade: Wacol to Darra project is providing improved safety for motorists and reduced congestion within the western corridor – on budget and eight months ahead of schedule.

We said that we would deliver this project and that is what we are doing. In just two years, this major upgrade has been delivered while keeping over 100 000 vehicles moving safely and efficiently through the area each day.

The major upgrade of the Centenary Highway interchange transformed the signalised roundabout to a multi-level, free-flowing system interchange. Five kilometres of the Ipswich Motorway has been widened from four to six lanes with the provision for eight lanes in the future.

Building means more jobs, which is why we will again deliver the nation’s biggest building program for future growth. This project has been providing work for over 5000 people during the past two years.

Motorists are already enjoying the benefits of a safer and improved road network. Finalisation works on the project are continuing into July 2010 on the installation of Intelligent Transport Systems (ITS). This will enable Transport and Main Roads to actively manage the motorway capacity and improve road safety.

Construction of the Australian Government funded Ipswich/Logan interchange project was also completed in November 2009. This project upgraded the interchange that connects the Ipswich and Logan Motorways at Gailes, and a 2.2 kilometre stretch of the Ipswich Motorway between Goodna and Gailes.

Construction of the Australian Government funded, eight kilometre, Dinmore to Goodna section of the Ipswich Motorway upgrade is underway, progressing well and is on-track for completion in late 2012.

Planning is underway on the Darra to Rocklea eastern end of the Ipswich Motorway Upgrade using the $10 million approved federal funding. Initial consultation on a long-term planning option has been undertaken and the project team will look to incorporate this feedback in the Business Case phase currently underway. The business case will be submitted to the federal government in mid to late 2011 to seek approval and funding for construction.

The Bligh Government is serious about tackling congestion on the state’s busiest road motorways. We are building a first-class road network for motorists and we are generating jobs at a time when jobs and job security are more important than ever. Question on Notice

No. 7

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Pages 129 and 130 of the Capital Statement details Main Roads projects underway on the National Network. Can the Minister describe for the Committee the key projects and how the Bligh and Gillard Governments are working cooperatively to ensure their timely delivery?

ANSWER:

I thank the Member for Brisbane for the question.

As a result of the more collaborative working relationship the Queensland Government has with the current Australian Government, we have seen increased levels of road funding being made available for the National Network, making up for 11 years of neglect under the Howard Government.

Commitments were formalised in a National Partnership Agreement on Implementation of the Nation Building Program in Queensland, 2009-2014. The latest Memorandum of Understanding was signed on 15 June 2009, by the Honourable Rachel Nolan MP, Minister for Transport and me, to incorporate additions following the 2009-10 Federal Budget.

The Australian Government has now committed over $7.2 billion from 2008-09 to 2013-14 towards transport infrastructure in Queensland. This incorporates $5.94 billion under the Nation Building Program and $1.27 billion for projects funded under the Infrastructure Australia Building Australia Fund.

Key commitments for road works for Queensland include: Around $2.7 billion on the Bruce Highway between Caloundra and Cairns. $1.95 billion to upgrade the Ipswich Motorway between Dinmore and Goodna. $455 million towards the upgrading of the Pacific Motorway. $300 million for the intersection of Mains Road and Kessels Roads, MacGregor.

The 2010 Federal Budget also secures a strong, robust economy for all Queenslanders. Federal funding to Queensland over the coming year in transport infrastructure totals $1.63 billion - comprising funding to both state and local governments. This is an increase of $130 million on 2009-10.

One of the main highlights of the federal budget for Queensland is that the budget allocation allows current federally-funded projects to continue as forecast, including: Ipswich Motorway project between Dinmore and Goodna – receives an advance payment of $500 million in 2009-10. Pacific Motorway upgrade – receives accelerated federal funding of $172 million in 2009-10. the Bruce Highway planning project between Cooroy and Curra – receives $107.9 million in 2009-10 (out of a $200m commitment) to reimburse the state government for expenditure on planning and property acquisition for sections A, C and D. the Mains and Kessels Roads intersection in Brisbane – receives a total of $62 million in 2009-10 and 2010-11 the Douglas Arterial project in Townsville – receives $55 million in 2009-10

The maintenance allocation of $97.68 million for 2010-11 also includes $14.47 million for pavement reconstruction at Nambour, with $69 million towards the Bruce Highway.

Building roads generates jobs for Queenslanders. The Bligh Government is building a stronger and more secure road network right across Queensland and we are generating jobs for workers in road construction and related industries at a time when jobs and job security are more important than ever. Question on Notice

No. 8

Asked on 16 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Pages 129 to 133 of the Capital Statement shows the estimated expenditure to 30/6/10 for Main Roads capital projects. These figures indicate that several projects had variations in cash flow from the amounts budgeted in last year’s Capital Statement. Can the Minister outline the variations and explain the reasons for these?

ANSWER:

I thank the Member for Brisbane Central for the question.

Examples in my department where underspends have occurred due to weather events include:

This impact has been further exacerbated by the increased scope of the Natural Disaster Relief and Recovery Arrangements following these severe weather events, with work crews and resources being diverted to reinstate the road network to a safe condition. The resources of local government and RoadTek (the Department of Transport and Main Roads’ commercial arm) were focussed on Natural Disaster Relief and Recovery Arrangements works. This had an effect on ongoing maintenance programs in particular. Overall, the program for 2009-10 under the Natural Disaster Relief and Recovery Arrangements was $286 million, a 300% increase on the 2008-09 program.

Question on Notice

No. 9

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Pages 2-123 to 2-128 of the Service Delivery Statement contain data against the Main Roads performance measures and service standards. Some of the measures reported in the 2009-10 Service Delivery Statement have subsequently been discontinued. In response to Question on Notice number 14 asked in advance of last year’s Estimates Committee hearing, the Minister indicated that these measures will still be collected by the department for internal purposes, and committed to ensuring that they are released publicly in at least the first year, to allow appropriate comparisons to be made. Can the Minister inform the committee of when data recorded against these measures will be publicly released?

ANSWER:

I thank the Member for Brisbane Central for the question.

The Department of Transport and Main Roads, as part of the governments’ performance management framework, regularly reviews its performance measures and service standards. This includes consideration of what service standards best measure the levels of efficiency and effectiveness at which the department is delivering its services. These service standards and corresponding estimated actual results are published in the 2010-11 Service Delivery Statements. Performance measures used previously, which were assessed as not best to demonstrate levels of efficiency and effectiveness, have been discontinued for the purposes of the Service Delivery Statements.

These performance measures and their estimated actual results for 2009-10 are still shown in the Book 5 Appendix of the 2010-11 Service Delivery Statements. The Appendix lists not only the Transport and Main Roads discontinued performance measures and their estimated actual results, it also includes those for each government agency. You will find the Transport and Main Roads, discontinued performance measures shown on pages 5-45 to 5-49 of the Book 5 Appendix.

Furthermore, actual 2009-10 year-end results for each of the Transport and Main Roads discontinued performance measures will then be published in the department’s annual report for 2009-10.

Question on Notice

No. 10

Asked on 1 July 2010

MS GRACE asked the Minister for Main Roads (MR WALLACE) -

QUESTION:

Page 2-116 of the Service Delivery Statement refers to the introduction of free-flow tolling on the Gateway and Logan Motorways in July 2009. Can the Minister inform the Committee of the success of free-flow tolling and the benefits to Queensland motorists?

ANSWER:

I thank the Member for Brisbane Central for the question.

In July 2009, free-flow tolling was introduced on the Gateway and Logan motorways. Free-flow tolling is a congestion busting initiative of the Bligh Government aimed at improving the efficiency of our existing toll road network.

Motorists have the option of having tolls paid electronically: using an electronic tag in the motorist’s vehicle, or by video tolling, where an image of the licence plate is captured as the vehicle drives under a tolling point.

Free-flow tolling was delivered to the Queensland Motorways’ network two years ahead of schedule. Benefits include improved travel times of up to ten minutes across the network and a significant improvement in safety due to the removal of the toll booths, eliminating the need for motorists to weave across lanes at the toll points.

All other new toll roads currently operating or expected to begin operations in the next few years in south east Queensland will also operate as free-flow tolling facilities. These include: Brisbane City Council’s Clem 7, opened May 2010 Brisbane City Council’s Go Between Bridge, opened July 2010 Queensland Government’s Airport Link, opening 2012.

The Government has ensured the seamless operation of the tag system, so that one customer account with any tag provider may be used on any toll road nationally.

In order to make travel on the toll road network easier for motorists, Queensland Motorways and RiverCity Motorways have also recently agreed to a compatible tolling system with some video tolling products, using a casual pass instead of a tag. Queensland Motorways introduced a go viaroad pass in April 2010 for motorists with no tag. Similarly, RiverCity Motorways has introduced FLOW Roadpass.

These passes allow users to travel on Gateway Motorway, Logan Motorway, Clem 7 Tunnel and the Go Between Bridge without the need to contact each of the toll operators or to open a toll payment account.

Answers to questions on notice Minister for Disability Services and Multicultural Affairs

Non-Government Question on Notice

No. 1

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—With reference to ‘Capital Grants’ in the 2010–11 Capital Statement (p.28), can the Minister provide the details of all projects causing expenditure in: (a) ‘Younger People in Residential Aged Care’, (b) ‘Purpose Design Housing’ and ‘Strengthening NGOs’, and (c) ‘Disability Assistance Packages’; for both work completed in 2009–10 and work to be undertaken in 2010–11?

ANSWER

(a) Capital grants funding to the Sunshine Coast Housing Company to build new accommodation. (b) Capital grants funding to Nambour Lutheran Community Care to build new accommodation. Capital grants funding through the Strengthening NGOs initiative to either renovate existing services to enhance their capacity or to build new facilities including to Centacare Kingaroy, Cerebral Palsy League of Queensland, Endeavour Foundation, Homelife Assoc Inc, Lifeline Community Care, Multiple Sclerosis Society Of Queensland, Sunshine Coast Children's Therapy Centre Inc, The Corporation Of The Trustees Of The Roman Catholic Archdiocese Of Brisbane, Town & Country Community Options Assn Inc, Youth & Family Service (Logan City) Inc and YMCA Of Bundaberg Inc (c) Capital grants funding through the Disability Assistance Package to provide sustainable housing arrangements for people with a disability; primarily to those with have ageing carers. These projects involve the renovation, purchase or building of accommodation in a range of locations including the Sunshine Coast, Far North Queensland and Whitsunday. Services funded include Multicap, Kyabra Community Association, The Cootharinga Society of North Qld and Lifestyle Solutions. This initiative is in partnership with Australian Government.

Non-Government Question on Notice

No. 2

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—With reference to the 2010–11 Capital Statement (p.27) can the Minister provide a detailed breakdown of capital expenditure in 2009–10, as well as estimated capital expenditure in 2010–11 for each of the following: (a) Community Mental Health (b) Younger People in Residential Aged Care, and (c) Other Residential Accommodation, including any reason for failure to the budgeted 2009–10 amounts in full?

ANSWER

Disability and Community Care Services has a rolling capital works and capital grants program that commits 100 per cent of its capital budget on an annual basis.

During 2009–10, Disability and Community Care Services undertook a significant investment in accommodation for Queenslanders with a disability which included; • the purchase of a 4 bed house in Mossman under the Younger People in Residential Aged Care Program for $361,000; • the purchase of 2 x 4 bed houses in Mt Gravatt, 2 x 4 bed houses and 2 x 2 bed duplexes in Caboolture under the Community Mental Health Program totalling $3.14 million; • other Residential Accommodation achievements in 2009-10 include: the construction completion of a 1 x 3 bed innovative house in Maryborough West.; the commencement of construction of long term accommodation in Loganlea, Nerang, Mt Louisa and Rockhampton; the purchase of land and commencement of construction of accommodation in Labrador and the construction of a 2 x 2 bed duplex.

In 2010–11 investment for housing Queenslanders with a disability consists of: • An allocation of $660,000 under the Community Mental Health Program for accommodation in South East Queensland. • An allocation of $452,000 for the refurbishment of a 4 bed house in Mossman under the Younger People in Residential Aged Care Program. • An allocation of $10.112 million towards the construction of long term accommodation in Loganlea, Mt Louisa, Rockhampton and Nerang plus construction of transitional accommodation in Wacol contributing to 30 beds in total under the Residential Accommodation for Clients Program. In addition, an allocation of $329,000 towards refurbishments of 2 x 3 bed duplex in Ipswich.

Non-Government Question on Notice

No. 3

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—With reference to the Department’s ‘Accommodation support’, ‘Community Services’, and ‘Respite Services’ categories (pp.3-18/19 of the 2010/11 Service Delivery Statement), can the Minister detail expenditure from 2009–10 and budgeted amounts for 2010–11 for same (listed separately), breaking down expenditure into Commonwealth and State funding (by type of expenditure)?

ANSWER

Expenditure from 2009–10 and budgeted amounts for 2010–11 for each service (as shown on p3-18 to 3-20 of the Service Delivery Statements or SDS), broken down according to Commonwealth funds and State funds for each type of expenditure, is as follows:

Accommodation Support Services: 2009–10 Estimated Actual— $395.516 million state funded and $96.497 million Commonwealth funded.

2010–11 Estimate— $456.201 million state funded and $108.756 million Commonwealth funded.

Community Services: 2009–10 Estimated Actual— $284.449 million state funded and $69.977 million Commonwealth funded.

2010–11 Estimate— $328.093 million state funded and $78.867 million Commonwealth funded.

Respite Services: 2009–10 Estimated Actual— $66.668 million state funded and $16.259 million Commonwealth funded.

2010–11 Estimate— $76.897 million state funded and $18.325 million Commonwealth funded.

Non-Government Question on Notice

No. 4

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—Reference is made to the 2010–11 Capital Statement (p.27). Can the Minister provide a breakdown of expenditure on the ‘DISQIS Project/Growing Stronger’ Information System, including budgeted and actual expended amounts for 2009–10, the state/development of the project (as at June 30, 2010) and reasons for future expenditure?

ANSWER

The Disability Information System, which integrates the DISQIS and Growing Stronger ICT projects, is a state-wide information system that supports service delivery to people with a disability, their families and carers. This information system provides a single, integrated system for managing client information, and processing and administering Disability Services grants.

The Growing Stronger reforms are building a stronger, better disability service system. These reforms will create a simpler and fairer way for people to access the services they need.

The budgeted amount is in the 2010–11 Budget Papers. The actual expenditure is $5.682 million.

I refer the Honourable Member to the departmental annual report which provides an update on major projects including ICT. The most recent update reports progress on enhancing functionality of the Disability Information System including completion of the funding and grants module and the ability to track service agreements.

Future investment includes ICT upgrades to support implementation of Growing Stronger.

Non-Government Question on Notice

No. 5

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—With reference to Multicultural Affairs Queensland, (2010–11 Service Delivery Statement p.22), will the Minister provide a breakdown of expenditure for 09–10 and for the Budget in 10–11, by individually listing programs and separating (and including) administrative costs?

ANSWER

In 2009–10, the estimated actual included: • $2.9 million for grants and subsidies into primarily relating to Local Area Multicultural Partnerships (LAMP), Community Action for a Multicultural Society (CAMS), the annual grants round funding for 98 community projects, and funding to the Ethnic Communities Council of Queensland. • $2.8 million for supplies and services, and employee expenses and program initiatives. • $2.5 million in corporate services including Shared Services contributions and lease costs. In 2010–11, the estimated budget includes: • $3.4 million for grants and subsidies primarily relating to Community Action for a Multicultural Society, Local Area Multicultural Partnerships, the annual grants round funding, and funding to the Ethnic Communities Council of Queensland. • $4 million for supplies and services, employee expenses, and additional project resources to support program initiatives. • $1.9 million in corporate services including Shared Services contributions and lease costs.

Non-Government Question on Notice

No. 6

Asked on 24 June 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—In relation to conferences, workshops, training sessions, seminars, presentation or symposiums (‘events’) conducted by the Department, agencies or associated portfolio entities in 2009–10 for public sector employees, will the Minister provide details of: (a) the number, attendance and the purpose of each event held; (b) the venue of each event and the cost to hire the venue; and c) the cost for each Government-employed attendee in total and broken down by the cost of travel, accommodation, entertainment, hospitality, meals, alcohol and catering (reported separately)?

ANSWER

The 2009–10 professional development budget for in-house training/professional development by the Department of Communities was $18.5 million.

Events conducted within this budget in 2009–10 by the Department of Communities include: • Child Safety Officer Entry Level Training • Residential Care Officer Training • Certificate IV in Youth Justice • Positive Behaviour Support Plan and Intervention training • Indigenous Cultural Capability • Community Recovery Operational Skills

The purpose of events such as these are to ensure that departmental staff obtain and maintain the appropriate skills to conduct their duties to the best of their ability in the service of the State.

In the majority of cases these events are held on State Government premises and in the vicinity of the public servant's employment, to minimise any venue hire or travel costs.

The professional development budgets of the departments of the Queensland Government represent a small percentage of total government outlays but do allow for an appropriate level of training and staff development.

The importance of this commitment to staff training and development is recognised in the State Government Departments Certified Agreement 2009.

As you would be aware, the Government has explicit directives, guidelines, policies and codes of conduct regarding travel, accommodation, entertainment, hospitality, meals, alcohol and catering that public servants must adhere to. These documents are available on the website of the Public Service Commission.

Non-Government Question on Notice

No. 7

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—In relation to departmental programs and capital works commitments designated for the 2009–10 year, will the Minister provide the following: (a) the total expenditure upon the ‘Positive Futures’ program and the ‘Wacol Redevelopment’ (itemised via reference to ‘capital’, ‘recurrent’ and ‘staff’ expenditures and ‘number of clients assisted’) as per 2010–11 BP5 3-5, 3-9 and BP3-27, and what are the estimated expenditures in 2010–11 using these terms, (b) the amount of under-spend that occurred on any project and if redirected, the amount and to where (listed by original project and project of re-direction), and (c) when applicable, new programs and new capital works commitments that came on-line (that were not in the 2009–10 Budget) and from which program/s funding was diverted in each instance?

ANSWER

The Honourable Member is directed to Budget Paper No.3, Capital Statement from 2009–10 where last year’s budget allocation (non revised) is clearly listed for each capital works commitment; and to Page 3-9 of the SDS which detailed expenditure on the Positive Futures reforms in 2009-10.

In 2009–10, the department has expended $29.47 million in recurrent funding, including $15.78 million in employee expenses; and has allocated $32.4 million to the Positive Futures reforms in 2010–11, including $20.18 million in employee expenses.

Approximately 600 people are being supported through the Positive Futures reforms.

As outlined in the Capital Statements, the Capital Expenditure program is a rolling program of works, and any funds that have been committed, but not expended in that calendar year, are rolled over into the following financial year to enable milestone payments for the projects to be paid.

All monies allocated for the six year program for Positive Futures reforms will be spent on this program.

Non-Government Question on Notice

No. 8

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

ANDREW CRIPPS MP—In relation to all advertising and promotional campaigns for 2009–10 and 2010–11 will the Minister break down (separately) the: (a) name and dates of the campaign; (b) media publication/s it/they appear/s in or will appear in; and (c) total cost of the advertising campaign/promotion and the budgetary line item or source of the payment; (separated into placement and production costs)?

ANSWER

As part of our commitment to reducing Government expenditure and the efficiency dividends announced in last year’s Budget, Government reduced advertising expenditure by 25 per cent over the last 12 months. (a) and (b) Date Campaign name Media July–September 2009 Disability Action Week Awards Queensland press campaign September 2009 Disability Action Week state Regional press, radio, outdoor launch advertising September 2009 Disability Action Week Queensland press awareness campaign October 2009 Queensland Multicultural Queensland press, outdoor Festival advertising, translations February–May 2010 Queensland Multicultural Queensland press, online, radio, Policy consultation translations June–July 2010 Premier’s Multicultural Queensland press Photographic Awards June–September 2010 Shared Visions Queensland press Total

(c) The total cost of these campaigns is $249,192. The Department of Communities’ advertising program for 2010–11 is not yet confirmed. The campaigns from 2009–10 could reasonably be expected to occur again 2010–11:

Date Campaign Media September 2010 Premier’s Multicultural Queensland press Photographic Awards September 2010 Multicultural Awards Queensland press September 2010 Disability Action Week Queensland press October 2010 Queensland Multicultural Queensland press, outdoor, Festival radio

Non-Government Question on Notice

No. 9

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

AIDAN MCLINDON MP—Can the Minister outline the total number of applications for disability support packages and list the number of those which were unsuccessful as well as listing the number of allocated disability support packages for 2010/11?

ANSWER

Applications for support received to 14 July 2010 for 2010–11 are not available as yet; this data is reported on a quarterly basis.

Non-Government Question on Notice

No. 10

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

AIDAN MCLINDON MP—Can the Minister outline any initiatives within the budget which will give extra assistance in offsetting the rising costs of water and electricity to those on disability support?

ANSWER

In the 2010–11 State Budget, the Bligh Government introduced, from 1 July 2010, a new electricity concession of up to $216.21 per year to assist low-income Queenslanders who have specific medical conditions to meet the electricity costs they incur through frequent use of an air-conditioner to regulate their body temperature.

Other government concessions include: o Electricity Rebate: o Medical Cooling and Heating Electricity Concession o Electricity Life Support Concession Scheme, o Home Energy Emergency Assistance Scheme o Pensioner Water Subsidy o Pensioner Rate Subsidy Scheme o Carer Business Discount Card o Companion Card o Climate Smart Home Rebate Service

Full eligibility criteria for each scheme are available through the Queensland Government concessions website: http://www.communityservices.qld.gov.au/community/concessions/index.html

Government Question on Notice

No. 1

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK)—

QUESTION

GRACE GRACE MP—Page 3-2 of the SDS refers to more inclusive communities. Can the Minister outline what is proposed for Disability Action Week during 2010?

ANSWER

In 2010, the state launch will be held in Airlie Beach at the Police Citizens Youth Club on Saturday, 4 September. The launch event will feature local talent and performances, including people with a disability, as well as interactive experiential activities for all abilities.

The 2010 Disability Action Week Awards program features eight award categories which recognise individuals and organisations that have contributed to improving the quality of life for people with a disability in Queensland. The awards luncheon will be held on Tuesday, 7 September 2010 at the Brisbane Convention and Exhibition Centre.

Community groups will host events and activities across the state to promote Disability Action Week. Organisations hosting events and activities during the week will be supported with promotional materials and an online events calendar highlighting what is happening during Disability Action Week.

Government Question on Notice

No. 2

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—In regard to page 3-2 SDS on building a more sustainable sector, can the Minister provide information on any red tape reduction initiatives that Disability Services is party to?

ANSWER

Red Tape Reduction initiatives are:

Common Service Agreement We have already completed a key step in our reforms with the implementation of the Common Service Agreement commencing from 1 July 2010, which will see an organisation signing just one agreement covering all the services they provide.

Output based funding and reporting The department has also introduced output-based funding and reporting for new agreements from 1 July 2010.

Criminal History Screening This year, the department worked with the sector to further streamline criminal history screening.

Regulatory Simplification Plan process As part of the Queensland Government’s regulatory simplification agenda, the department aims to reduce compliance costs from July 2012.

Human services quality standards and accreditation Work has commenced in developing a set of common standards that apply across human services.

The Queensland Government is committed to working with our non-government partners. We will continue to work with organisations to reduce red tape, increase consistency of quality and reporting frameworks to deliver the best services for our clients.

Government Question on Notice

No. 3

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—Under Positive Futures, SDS reference 3-5, what training is provided to the sector?

ANSWER

Since the inception of the Positive Futures initiative, considerable training and development activities have been undertaken, by the Centre of Excellence and a range of other disability experts, to build the capability of the disability sector workforce in line with Justice Carter’s recommendations.

In 2009–10, training was provided by the Centre of Excellence for Behaviour Support to a total of more than 268 disability sector workers across the State.

The training programs undertaken included positive behaviour support plan training and assessment and positive behavioural intervention training.

In addition, five-day induction Specialist Response Service training was delivered to over 60 disability sector staff and four-day Professional Engagement training to 35 disability staff including disability support workers and managers from non-government service providers. This training was designed to build capabilities in understanding challenging behaviour and delivering positive behaviour support in the context of the new legislative framework.

Statewide Disability Services also provides training that incorporates positive behaviour support to Residential Care Officers, team leaders and service managers. Overall a total of 1589 staff have attended training sessions in 2009–10 to equip them to implement positive behaviour support.

It is anticipated that the Centre of Excellence in collaboration the Specialist Response Service teams, along with Statewide Disability Services and non-government service providers, will continue to deliver training to the disability workforce to build skills to deliver quality of life outcomes for adults with an intellectual or cognitive disability with challenging behaviours.

Government Question on Notice

No. 4

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—Page 3-5 SDS mentions that there will be consultations throughout Queensland on the draft 10 year plan. What is the purpose of these consultations and what is planned to ensure comprehensive consultation with people with a disability and their families?

ANSWER

On 2 June the Premier and I released the draft 10 year plan for supporting Queenslanders with a disability for public consultation. The draft 10 year plan sets out the Queensland Government’s vision for ensuring that people with a disability have the same opportunities as all Queenslanders.

Achieving the 10 year plan’s vision will be a shared responsibility and the draft plan recognises that everyone has an integral role to play in making this happen – this means all levels of government, business, community, organisations, people with a disability, families, carers, neighbours and friends.

There will be 20 Shared Visions Regional Forums held across Queensland to consult face-to-face on the draft 10 year plan at locations including Capalaba, Rockhampton, Yarrabah, Toowoomba, and Longreach.

The Shared Visions regional forums provide a way to harness the enthusiasm and contributions of all sectors of the community. The forums will bring together people with a disability and their families and carers, service providers, Government agencies, community representatives and the corporate sector to share their views and work together for a better future for people with a disability.

Alternatively, Queenslanders may have their say include completing an online at www.disabilty.qld.gov.au or www.getinvolved.qld.gov.au

Ways to give feedback on the draft 10-year plan are comprehensive to ensure that people across Queensland have their say.

Government Question on Notice

No. 5

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK)—

QUESTION

GRACE GRACE MP—Non-government providers are referred to on page 3-2 SDS. Will the Minister outline the funding growth for this sector in particular the larger organisations such as Endeavour?

ANSWER The 2010–11 State Budget will deliver a record $1.61 billion for disability and community care services—an increase of 15.2 per cent on 2009–10. This includes $1.054 billion for specialist disability services.

The 2010–11 Budget has allocated an additional $12.5 million rising to $20 million recurrently from 2011–12, the majority of this new funding will be directed to non-government organisations to provide early intervention services for children and their families, young people and adults with a disability.

The budget provides indexation on a range of existing ongoing operational grants to funded organisations at a rate of 3.25 per cent in recognition of the increased cost of service delivery.

The Endeavour Foundation is one of the largest non-government organisations in Australia supporting and providing opportunities for people with a disability. Endeavour supports around 3000 people with a disability through a mix of services and businesses at over 220 locations in Queensland & New South Wales.

In 2009–10, Endeavour received $55.23 million in grants (excluding supplementary funding and capital), $3.5 million for wages supplementation, and $1.19 million to support the implementation of Justice Carter’s recommendations. I have recently approved a further grant of $250,000 to Endeavour to enable them to appoint staff to complete positive behaviour support plans.

The total grants funding to Endeavour represents approximately 12 per cent of the total grants budget to specialist disability services in 2010–11.

Government Question on Notice

No. 6

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK)—

QUESTION

GRACE GRACE MP—I refer to page 27 of the capital statement, and I ask, what projects will be delivered this year in service delivery areas such as new housing for people with disabilities?

ANSWER

Disability Services has a rolling capital program, with both capital works carried out by the department, and capital grants to non-government organisations. One hundred per cent of the capital budget is committed on an annual basis.

In 2010–11 investment for housing Queenslanders with a disability consists of: • An allocation of $660,000 under the Community Mental Health Program for accommodation in South East Queensland • An allocation of $452,000 for the refurbishment of a four bed house in Mossman under the Younger People in Residential Aged Care Program. • An allocation of $10.112 million towards the construction of long term accommodation in Loganlea, Mt Louisa, Rockhampton and Nerang. • An allocation of $17.393 million towards the development of responsive accommodation options for adults with an intellectual disability and severely challenging behaviours. • An allocation of $5.6 million towards the Wacol Infrastructure redevelopment.

In addition, around 46 per cent of government managed social housing is provided to accommodate people who have a disability.

Government Question on Notice

No. 7

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP— Page 3-6 of the SDS refers to a budget of $528.7 million for HACC services, what is the notional breakdown of this funding?

ANSWER

The Home and Community Care program funds a diverse range of organisations to provide basic support and maintenance services for frail older people and younger people with a disability, and their carers to help them live independently for longer in their own homes. In 2010–11, $528.7 million is planned to be provided across Queensland as follows: • $197 million for Home Support Services—services include assistance with tasks such as house cleaning. Meal preparation, shopping and personal care, as well as in-home respite care services • $25 million for Coordinated Care services including client assessments and case management services for clients with complex needs • $87.5 million for Clinical and Specialist Care such as changing wound dressings and podiatry • $57 million for Centre Based Day Care providing structured group activities that promote social interaction, such as music, exercise and day trips • $9.7 million for Home Modifications including grab rails, emergency alarms, easy to use tap fittings and complex bathroom modifications • $5.8 million for Meals • $24.9 million for Transport to reduce social isolation and assist clients to attend community activities and access shops and services • $23.5 million for Information, and Education services to help HACC providers improve the quality and responsiveness of their services • $34.3 million for cost indexation • $64 million for capital and one-off projects for service development and to enhance the ability of service providers to deliver quality Home and Community Care services.

Government Question on Notice

No. 8

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—Page 3-20 refers to a new measure on support provided through community mental health intervention programs: what initiatives are in place to train and support the workforce of this sector?

ANSWER

The Queensland Government’s commitment includes:

The Community Services Skilling Plan $1 million contribution to the Department of Education and Training for its Community Services Skilling Plan which incorporates workforce development activities for the mental health community sector, including: • scholarships, allowing approximately up to 500 staff from non-government service providers to undertake the new Certificate IV in Community Mental Health • leadership and management programs which will support an additional 35 coordinators, team leaders and managers from the non-government community mental health sector • funding to allow up to 30 Vocational and Educational Training Practitioners to develop recovery-based understanding and resources for teaching the core units of Cert IV in Community Mental Health. The certificate course in 2010–11 will be delivered by most TAFE Colleges across Queensland; and • funding to increase sector engagement to ensure that the process meets the sector’s requirements.

In addition, other training programs include: • training for 75 staff working in the non-government sector and who have experienced mental illness to participate in a five-day intensive course in intentional peer support • funding to the Mental Health Association—Australian College of Community Services to provide up to five days training to 100 departmental and funded non- government staff in recovery oriented practice, Mental Health First Aid and ASIST (Suicide Prevention Training).

The Queensland Alliance was granted $433,738 in non-recurrent funds to employ four regional community coordination positions in 2010-11.

Government Question on Notice

No. 9

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—I refer to page 3-11 of the SDS where the department coordinates multicultural policy, therefore, can the Minister outline, the level of investment in interpreter and translation services across government?

ANSWER

Under the Queensland Government’s Language Service Policy all Queensland Government departments must budget for and engage interpreters as required.

Departments must also ensure non-government organisations funded by the Queensland Government can access interpreters when they deliver services on the government’s behalf.

In 2009–10, the Queensland Government expended $7.4 million on interpreter and translation services for both government and government-funded services.

This represents a significant increase of 26% from the $5.8 million expended in 2008–09 for interpreter related services.

As part of the review of the Multicultural Policy, I ensured that the discussion paper, posters and fact sheets were translated and available in seven languages—Arabic, Dari, Vietnamese, Simplified Chinese, French and Samoan and English.

Government Question on Notice

No. 10

Asked on 1 July 2010

THE ESTIMATES COMMITTEE ASKED THE MINISTER FOR DISABILITY SERVICES AND MULTICULTURAL AFFAIRS (MS PALASZCZUK) —

QUESTION

GRACE GRACE MP—Page 3-7 of the Service Delivery Statement states that the Government will develop a new multicultural policy: what consultations have been undertaken across Queensland?

ANSWER

State-wide consultation on the discussion paper, A multicultural future…for all of us , for the review of the Queensland Multicultural Policy has occurred at 31 community workshops: • two in the Cairns area • Mount Isa • Burleigh • Mackay • Bundaberg • seven in the Brisbane area • Redcliffe • Sunshine Coast • Townsville • Emerald • Gladstone • Yeppoon • Caboolture • Logan • Toowoomba • Ipswich • Hervey Bay.

Workshops were also conducted with key cultural and language groups including: • African - in collaboration with the Queensland African Communities Council • Somali – in collaboration with the United Somali Association of Queensland • Pacific Islander - in collaboration with Pan Pacific Oceania • Tongan - in collaboration with the Australian-Tongan Youth and Community Association • Chinese – in collaboration with the Queensland Chinese Forum • Muslim - in collaboration with the Islamic Women’s Association of Queensland • Vietnamese - in collaboration with the Vietnamese Community in Australia – Queensland Chapter

This comprehensive consultation process will ensure our policy reflects the widest range of views from Queenslanders of all cultural backgrounds.

Documents tabled at the hearing Minister for Main Roads

Tabled by Ms Fiona Simpson MP Estimates Committee D Public hearing Department of Transport and Main Roads Friday 16 July 2010 Ministerial areas of responsibility

Division Responsible Both Minister Nolan Minister Wallace Minister

Strategic Policy Both Henry tax review, Infrastructure Climate Change, National Roads Alliance, Regional Safety Australia Transport Policy, Oil and Development Program Vulnerability, Premiers Council on Climate ChanQe Integrated Transport Planning Both Integrated Regional Transport State Planning Program, Urban Plans (including Connectin'g SEQ Land Development Projects, 2031 - an IRTP for SEQ), Cross Priority Infrastructure Plans and River Rail, Corridor Studies (for Infrastructure Charging, example Southern Freight Rail), Integrated Regional Transport High Occupancy Vehicles, I Plans and and Transport Modelling (including travel time Studies, Congestion, High

surverys, journey to work I Occupancy Vehicles distance), mode share trenas, Mangaging growth, i Rail, Ports and Freight Minister Nolan Transport GOCs (QR and (,orts), Government supported rail' infrastructure, Government supported rail freight services, crusie shipping, coal transport, rail corridor land tenure, freight Ipolic"-,,genda (state & national) Road Safety and System Management Both Road Safety (motorbikes, speed, Safer Roads Sooner program, impaired driving, vulnerable road Road Safety (road safety users), Personalised Plates engineering issues & technical Queensland, Registration, ': practices only) Licensing, Road Crash Data, Road Rules, Road Safety Marketing

Passenger Transport Minister Nolan qconnect Passenger Transport and school transport servi~s (Bus and Ferry outside of EQ), Taxi and Limousine Policy nd Regulation, Long distance rail, Coach and Air Services, TravelSmart, Passenger Transport Policv Department of Transport and Main Roads Ministerial areas of responsibility

Division Responsible Both Minister Nalan Minister Wallace Minister

Portfolio Investment Both Sunshine Coast Transport Asset Sales, Investment Federal funding Issues (National Project Management Implementation building program/Infrastructure Program Australia), Maintenance, preservation and operation of existing road asset, Road asset valuation outcome 2008-09 Program Development and Management Both Acquisition of land procedures Oueensland Transport and Oueensland Transport and and property disposals Roads Investment Program Roads Investment Program (Note: in final preparation - not (Note: in final preparation to released before Estimates); replace the Roads SEOIPP - Transport (comprising Implementation Program - not Bus, Rail, Cycling and Marine); released before Estimates); Nation Building Program - Black Spot Program; Nation including Building Australia Fund Building Program - Roads; component Building Australia Fund - Roads; Regional Bridge Renewal Program; Safer Roads Sooner Program; SEOIPP - Roads; Transport Infrastructure Development Scheme Enterprise Information and Systems Both ICT, Information Management, ICT, Information Management, ICT, Information Management, NODL NODL NODL Engineering and Technology Minister Wallace Engineering Contract Strandards, Road Asset Management, Pavement Surfacinqs, Bridqes THE

The Sweetest pJacein the World

Proudly serofng Home Hili 0116 dLsfrict >PHONE: (07) 47B32277 Thurs Tabled by Mr Craig Wallace MP Minister for Main Roads Estimates Committee D Public hearing Friday 16 July 2010 ro • e Crossing to address safety concerns . AS long as the skies are clear, construction on Eighth Avenue's long awaited traffic lights and pedestrian crossing will begin on Tuesday. Minister for Main Roads Craig WaJ\ace announced the starting date for !he $900,000 project, v.flidl will address the .Home Hill community's safely concerns. 'The WOfk will take about a month to complete arxithen Home Hill will have its first set of lights, a newsignalised pedestrian crossing,~ he sakl. "It's good news for people v.ith a disability. The crossing on Eighth Avenue is Home HilTs busies1.1hOroUQhfaIe. "Pedestrian safety is a top pOOrity and the new signaIised crossing will provide a sate and secure crossing for residents and tourists In thetown's heart," he said. Mr Wallace said Main Roads had undertaken extensiveconsuJtation with the Home HOI Chamber 01 Commerce, Burdekil Shire Council and a range of neighbourhooclgroups and associations. ~Fu\I marKsto the communityfor deciding a sig\afised crossing was the best SOlution," hesaid. KJERAN BANKS reports Page4

Documents tabled at the hearing Minister for Disability Services and Multicultural Affairs

~~~~~~~~~~~~~~~~~ ~ ~ Tabled by Mr Andrew Cripps MP Estimates Committee D Public hearing Friday 16 July 2010

~ MY LIFE, MY HOME , MY SOLUTION ~ !il!!J Will ~ ~ ---~------'~I';;"-fo';o:.l-, POSITION STATEMENT ~

~------of ~ ~ COMMUNITY SAFEGUARDS COALITION ~ ~ ~ ~ Safeguarding people with disability from ~ legislation, policies and practices that ~ ~ deny or limit their fundamental rights ~ ~

2009

~ ~~~~~~~~~~~~~ 1. BACKGROUND The Community Safeguards Coalition (CSC) is a network of advocacy agencies, people with disability and their families, friends, advocates and allies of people with disability in Queensland (see Appendix 1).

Our Mission: To promote people with disability having the equal right, together with the appropriate support and resources to the same range of lifestyles as other people by safeguarding against legislation, policies and practices that limit or deny their fundamental rights.

Our Aims: • To provide a mechanism for a collective of like-minded people to undertake united and rights based action • To examine and analyse government policy and practice which dictates the ways that people with disability are supported irLQ\Jeensiand_ • To raise awareness of any negative impacts that government legislation, policy and practice have on people with disability

Our Beliefs: We believe that people with disability have a right to: • Live in the community with choices equal to others • Be included and participate in the comrl1uniiy------• Choose their place of residence on an equal basis with others and not be obliged to live in any particular living arrangement

2. PREAMBLE People with disability are disempowered in many ways: mostly through being part of a low socio economic grouping where there is less participation in all areas - such as school, further education, and workforce participation - low income, low home ownership and lower weekly income than the rest of the Australian population'. The disempowerment is heightened when the choice to live where and with whom one wishes is severely narrowed.

To most of us our home is our sanctuary where we have a sense of ownership, privacy, retreat, security and belonging. In 2007, CSC began a Campaign, called My Life, My Home, My Solution, with the launch of a booklet of the same name. The main message was:

When people with disability take control of their housing and their lives, just like everybody else, they create better solutions.

This Position Statement is the next step in the Campaign.

I Data Source: Australian Bureau of Statistics, Disability, Ageing and Carers; summary of findings, Australia, 2003

Community Safeguards Coalition Position Statement: My Ufe, My Home, My Solution 2009 1 3. PURPOSE The purpose of this document is to express concern about the growing practice of people with disability being put under pressure by current Government and non-government services to live in housing situations which are not appropriate to their needs or which they do not choose. The CSC is naming this practice 'forced co-tenancy'.

3.1 Forced Co-tenancy Forced co-tenancy is where: • A person is denied the fundamental right to choose where and with whom they live • A vacancy in a group home is the only option • A person's basic care needs will not be met unless they "agree" to another person with disability moving into their home so support can be shared • Funding programs (block funding) are delivered in ways that force individuals to live in group situations, making thern ineligible to access individual funding to move out of the group situation. ------This practice is a direct contravention of Article 19(a) of the United Nations Convention on the Human Rights of People with Disability, which has been ratified by the Australian Government and states: Persons with disabilities have the opportunity to choose their place of residence and where and with whom they live on an equal basis with others and are not obliged to live in a particular living arrangement.

It is only people with disability who are organised into group homes by funding bodies and service providers and who remain in such situations for life. The Department of Housing and Disability Services Queensland have developed a Memorandum of Understanding to facilitate shared tenancies for people with disability. No other public housing tenants are required to reveal information about their support needs or asked to share with strangers.

4. KEY CONCERNS The negative impacts of forced co-tenancy on people with disability are manifold and significant, for example: • People's individual needs are not met • Tenants lose the right to make important lifestyle decisions. While this is often seen as a characteristic of large institutions, it can still occur in smaller group home situations where rigidity of routines and depersonalisation can be invidious and as history has shown us, is almost inevitable • Psychological wellbeing is compromised and this can cause serious behavioural issues • Quality of support is sacrificed for short-term cost-cutting; however, the cost to the individual and SOciety outweighs the savings through increased hospital admissions, crisis interventions and speCialist behavioural teams • Past and current criminal investigations provide ample evidence that people with disability are more vulnerable to abuse including physical and sexual assault and neglect, when grouped

together 2

2 CJC Inquiry into Basil Stafford Centre 1995; Bribie Island Care Independent Living Association Court Case 2008/09; Papering over the Cracks: The Veneer oJ Prevention. QPPD Community Investigation into the Abuse, Assault and Neglect of people with a disability receiving services provided or funded by Disability Services Queensland (DSQ) 2005.

Community Safeguards Coalition Position Statement: My Life, My Home/ My Solution 2009 2 The Disability Service Standards are an attempt to prevent the above negative impacts. These Standards, particularly 2. 3, 4 and 9 - Individual Needs, Decision-making and Choice, Privacy, Dignity and Confidentiality, and the Protection of Legal and Human Right and Freedom from Abuse, Assault, Neglect and Exploitation - are not being applied to these tenancy arrangements.

In addition, Hon W.J. Carter stated in his Report, Challenging Behaviour and Disability: A Targeted Response, report to Hon W Pitt MP (Minister for Communities Disability Services and Seniors), July 2006, that: ... large or clustered accommodation facilities are more likely to be counter- productive in addressing behavioural issues ... (whereas) .. . an individualised and flexible approach which provides for and specifically addresses the person's specific needs and the circumstances of the individual case is the unequivocal key element in the proper care and support for the person ...

5. OUTCOMES SOUGHT

------"------~------.----- We call on Disability Services Queensland to: 1. Adopt principles, policies and practices that prevent forced co-tenancy 2. Adopt principles, policies and practices that prevent people's private homes being seen as potential sources of 'beds' 3. Ensure that control over the living arrangements of people with disability return to the authority of people with disability and/or their families 4. Restol e the policy and practice-efatlthefltic-individualisedlunlfldllfintegHS9:ffft'falfnltlgeerrffll€eflntsts;------5:--Funaaninnovative pilo! pr()ject based on self directed funding.

6. CONCLUSION Despite the compelling history of congregate, segregate care in Queensland and its costly human and financial ramifications; despite all the research and new models of care available, both in Australia and overseas; despite the implementation of the Disability Service Standards, the Disability Sector Quality System, and Certification of funded services; and despite the voices of the people with disability and their families seeking an inclusive, purposeful and productive life, the 'system' rolls on over people.

It is time people with disability were heard and their rights, not just acknowledged, but implemented. It is time for action and commitment to change.

Community Safeguards Coalition Position Statement: My Life, My Home, My Solution 2009 3 Tabled by Mr Andrew Cri pps MP Estimates Committee D Public hearing Friday 16 July 2010

Department of Communities >.'.' Queensland ," .. ; Government ., "\. e-. A Queensland Government ~ Department of Communities - .

Service Agreement (Part Al- Standard Terms of Funding

------~.- ---_.------_._-_._.- For Agreements entereCl into from 1 July 2010

Version 1.0

Version: 1.0 . 3 Table of Contents

Background 7

1. Agreement 7 1.1 Terms used in the Service Agreement 7 1.2 Parts of the Service Agreement 7

WHAT WE MUST DO 7

2. Our obligations 7 2.1 General 7 2.2 Our conduct 8

WHAT YOU MUST DO 8

3. Services to.. be provided by You 8 31 General 9 3.2 Your conduct 9 3.3 Your dispute resolution and complaints 9

4.,\ Your general obligations 9 4.1 Liaison with the Departmental Officer 9 4.2 Monitoring of the delivery of the Services 9 4.3 Your employees 10 4.4 Notifications 10 4.5 Abm igillal and Tortes Strait Islander service delivery 11

5. Your reporting obligations 11 5.1 Required reports 11 5.2 Your additiohal reporting requirements 11 5.3 Standard of reporting 11

ABOUT THE FUNDING 12

6. Payment of Funding 12 6.1 Mechanism for payment 12 ' 6.2 Variation to the amount and timing of Funding instalments 12 6.3 Applying for an emergency advance of Funding 12 6.4 Future Funding 1.2

7. Expenditure of Funding 12 7.1 Your use of the.Funding 12 7.2 Earnings 13 7.3 Unspent amounts 13 7.4 Remaining Funds held by You 14

8. Financial accountability 14 8.1 Your statements 14

9. Varying the· Services or Funding 14 9.1 Variation to the Services or Funding 14 9.2 Increase in Funding 14

10. GST 15 10.1 Amounts specified exclusive of GST 15 10.2 Adjustment 15 10.3 Exchange of information 15 10.4 Recipient Created Tax Invoice 15

Version: 1.0 4 11. Your acknowledgment of the Funding 16

ASSETS 16

12. Assets 16 12.1 Ownership of assets 16 12.2 Your obligations regarding assets 16 12.3 Register of assets 17 12.4 Sale or disposal 17

SUSPENSION, REDUCTION AND TERMINATION OF FUNDING 17

13. Suspension 17 13.1 Suspension of Funding 17 • 14. Show cause process _ 18 14,1 Show cause process 18

------_--'1....,5"-. _2T~e!.'rm'!!!!in!.'a!!t~io~n~ ______,,_,, __ ,______''''______,..1.!18''- ___ 15.1 Breach of the Service Agreement 18 15.2 Right to terminate 19 15,3 Consequences of.termination 19

16. Reducing Funding 20 16.1 Reducing Funding 20

PERFORMANCE REVIEW AND AUDIT ACCESS 21

17. Performance Review and audit access 21-' 17.1 Access to Your premises and records 21 17.2 Performance Review 21 17.3 Nomination of auditors 21 17.4 Access to Your employees, premises and records 21 17.5 Prior notice, - 22 17.6 - Assistance . 22 17.7 Minimuminterference 22 1-7.8 Other information to be provided / 22 17 ,9 Subcontracts • 22 17.10 Services provided under Your auspices 22 17,11 Application of this clause 22

MATERIAL AND INFORMATION 23

18. Intellectual Property Rights 23 18,1 Ownership of Intellectual Property Rights 23 18.2 Licence of Intellectual Property Rights to the State 23 18,3 Documentation 23 18.4 Use of Intellectual Property Rights 23 18.5 Protection of Intellectual Property and Moral Rights, 23 18.6 Aboriginal and Torres Strait Islander cultural sensitivity 23 ( 19. Disclosure of Confidential Information 24 19.1 Approval to disclose 24 19.2 Your undertaking 24 19.3 Department's undertaking 24

20. Protection of PersonallnforrT)ation 24 20.1 Your privacy obligations 24 20.2 Privacy deed 25

Version: 1.0 5 20.3 Your Privacy Notice 20.4 You will notify Us

21. Recordkeeping 21.1 Your records and files 21.2 Our Material

DEALING WITH RISK

22. Insurance and Indemnity 22.1 You must obtain insurance 22.2 Indemnity , 23. Conflict of Interest 23.1 Warranty 23.2 Resolution of Conflict of Interest 23.3 Policy 23.4 Record . ····--2:h5- Definition·

OTHER LEGAL MATTERS

24. Subcontracting Services under the Service Agreement 24.1 Consent for subcontracting . 24.2 Your obligations 24.3 The Department's rights 24.4 Procedure 24.5 DefillitiolI

25. Governing law

26. Compliance 26.1 Right to information

27. Waiver ) 28. Dispute resolution 28.1 Dispute resolution under the Service Agreement 28.2 Review of decision 28.3 Exceptions to review

29. Notices, requests and other communications 29.1 Address for notices 29.2 Method of delivery 29.3 Receipt of notice

30. General Provisions. 30.1 Act not limited 30.2 Entire agreement 30.3 No assignment 30.4 Relationship 30.5 Time 30.6 Survival 30.7 Further Assurances

31. Intervening Even!

3~. Definitions and Interpretation 32.1 Definitions 32.2 Interpretation

Version: 1.0 Background , A The Department of Communities administers various funding programs across a range of service areas such as: Child Safety, Disability, Home and Community Care, Community Mental Health, Housing and Homelessness, Community and Youth Justice, Seniors, Women, Aboriginal and Torres Strait Islander, Mullicultural, Sport and Recreation.

B. These terms are the standard terms upon which funding may be granted under any of the programs administered by the Department.

C. These terms are incorporated into any Service Agreement You enter into with Us.

D. The relationship between You and Us is one of mutual respect. The parties have a shared goal to ensure the delivery of quality and effective services, to work collaboratively and constructively, in a spirit of goodwill, while acknowledging the requirement for accountable, responsible and effective expenditure of public monies. .

1. Agreement

1.1 Terms used in.t~e Service Agreement

(a) In the Service Agreement certain words and phrases have aefined meanings. They are. indicated by capital letters (89, Funding). , (1;)) W~8Fe a gefiAs9 I"Gr:9 or pnrase is ysed iA GAe clause only, it is '1S'I6llly defined in tbat cia'lse OlbeONise tne delinitiGns are in clayse n.

1.2 Parts of the Service Agreement

(a) If there is any ambiguity in or inconsistency between the various parts of the Service Agreement, the following order of precedence applies to resolve the ambiguity or inconSistency:

(i) additional conditions contained in Item 11 of the Service Agreement (Part C) - Specifications;

(ii) the applicable Service Agreement (Part B)- Specific Terms of Funding;

(iii) the Service Agreement (Part A) - Standard Terms of Funding; and

(iy) the applicable the Service Agreement (Part C) - Specifications'-

WHAT WE MUST DO

2 . .' Our obligations' , 2.1 General

(a) We must:

(i) provide Funding to You as outlined in the SerVice Agreement; and

(ii) . process Funding payments in a timely, transparent, effective, efficient and accountable manner.

Version: 1.0 7 2.2 Our conduct

(a) We agree to liaise and work collaboratively with You to:

(i) improve Our knowledge base of service delivery practice and outcomes;

(ii) ensure effective expenditure of public monies; and

(iii) monitor, review and evaluate the Services (pat are the subject of the Service Agreement.

(b) We agree to provide You with current information, including relevant government policies, procedures and guidelines, applicable to the delivery of Services.

WHAT YOU MUST DO'

3. Services to be provided by You

3.1 General

(a) You must:

(i) provide the Services under the Service Agreement; ______--- __--_---~

(ii) comply with the terms and conditions of the Service Agreement;

(iii) comply with any departmental policies notified to You in writing;

(iv) ensure that the Services commence by the Service Commencement Date and that the Milestones are met.

(v) .promptly notify Us of any relevarit matters that You reasonably think might affect Your ability to provide the Services or meet Your obligations under the Service Agreement;

(vi) comply with any relevant legislation and requirements of any Commonwealth, State, Territory or local ~uthority in relation to the Funding and the Service Agreeme~t; and. .

(vii).' obtain and maintain all permits, registrations and licences. required to be taken out in connection with Your performance of the Services under the Service Agreement. .

(b) You are responsible for ensuring compliance with Your obligations under the Service Agreement, despite the following:

(i) our involvement in assisting You to perform those obligations;

(ii) any payment by Us made to You under the Service Agreement;

(iii) an arrangement where the Services are provided under Your auspices; or

(iv) the subcontracting of any part of the Services.

Version: 1.0 8 3.2 Your conduct

(a) You must conduct the activities which comprise the Services diligently, effectively and in a professional manner, including:

(i) providing the Services without coercion and in a manner that promotes the privacy, dignity, self esteem and independence of Service Users; and

(ii) providiog Service Users with access·to and assistance with the Services on the basis of need, but otherwise on a non-discriminatory basis' unless a Service is provided to meet the needs of specific Service Users.

(b) You will use Your best endeavours to collaborate and coordinate with other community organisations and government agencies within the service system in which Your organ'isation is operating with a view to providing the most effective Services for the overall benefit of Service Users.

3.3 . YollrdisllllteresCllution and complaints

(a) You must have a dispute resolution procedure and use it for disputes relating to the Services and You must make the procedure available to Service Users.

(b) You must keep and implement a document outlining Your procedure for dealing with complaints about the Services and make it available for viewing by any person on request.

(c) You must advise the person who makes the complaint that they maycomplain to Us or a releyant complaints agency if they are not satisfied with the outcome of the complaint.

(d) , , You IiiUS! iiut, if apelsoii IlIakes a eonlplaint to You abottHheSe~ices, discontinue or reduee Ihe Services or otherwise take recrimination because a person makes a complaint to You about the delivery of the Services. This does not preclude You from taking action as necessary to ensuresafety and ,prevent harm to Service Users and others that may come to Your notice through the'lodgement of the . complaint. .

4. Your general obligations , 4.1 Liaison with the Departmental Officer

You must:

(a) communicate with and provide information to Us as We reasonably require; .and

(b) comply with all of Our reasonable requests, directions, and monitoring requirements to Our satisfaction.

4.2 Monitoring ofthe deJiveryof the Services

(a) Both parties agree to meet or make contact (electronic/telephonic/iri person) for the purpose of .... . monitoring the delivery of the Services under the terms of the Service Agreement. This may include vIsits to Your premises and access to records (wherever they are located) as agreed,. for the purpose of monitoring the delivery of the Services by You under the Service Agreement.

(b) The parties may agree at any time, to conduct a Review of the Services that are the subject of the Service, Agreement to assist You to meet Your obligations under the Service Agreement. A Review may . also be for the purpose of assessing service or program effectiveness or supporting improvements in the delivery of the Services. '

Version: 1.0 9 (c) You agree to make available all relevant information and documents required for the purpose of the Review and warrant that the information and documents disclosed to Us are true and correct to the best of Your knowledge.

4.3 Your employees

All personnel that You employ in any capacity are Your responsibility. You will be responsible for payment of all . wages and entitlements to Your employees. .

4.4 Notifications-

4.4.1 Changes

You must notify Us of any changes to Your details in Item 2 of the Service Agreement (Part C) - Specifications ir the way We require.

4.4.2 .. Other funding received by You

(a) Where You receive other funds from either the Commonwealth Government, another.State Government department or authority or any other entity providing funds for meeting the costs of the Services; or

(b) Where You receive other funds from either the Commonwealth Government, another State Government department or authority for meeting the costs of other services or activities that are of a similar nature to the Services, .

then You must notify (Is of the amOllot and pilrpose of the a"ddjtjona! fllodS received, !!pless 'Ne state otherwise.

4.4.3 NotifYing alleged misconduct

(a) If You are aware of an Allegation, then You must report the Allegation to a relevant authority such as the Queensland Police Service. •

(b) You must notify Us:

(i) when You become aware, of any allegation of misconduct or dishonesty concerning You;, or

(iI) when You have reported any allegation of misconduct or·dishonesty to a relevant authority.

(c) In this clause "Allegation" mBans an allegation which raises a reasonable suspicion of misconduct or dishonesty of a seriqus nature relating to the operation of the Services including an alfegation of an offence liable to imprisonment against You or Your employees, volunteers, agents or subcontractors in connection with the provision of the Services.

4.4.4 NotifYing major incidents

(a) You must notify Us of any major incident within 1 Business Day, of You becoming aware of it.

(b) In this clause, "major incide~t" includes:

(i) incidents which affect or are likely to affect the delivery of the Services;

(ii) . incidents that may relate to the Services or the Service. Users that requires an emergency response including fire, natural disaster, bomb threat, hostage situatioQs, death or serious injury of any pers()n or any crimi.nal activity;

(iii) . incidents that may relate to Service Users subject to interventions by Us, staff and carers; or

Version: 1.0 10 (iv) matters where significant media attention has occurred or is likely to occur.

4.4.5 Notification of amendment

(a) You must notify Us of any amendment to Your Constitution within 20 Business Days of the amendment becoming effective.

(b) We may cease the Funding to You where an amendment to Your Constitution:

(i) means that You are no longer eligible for the Funding; or

(ii) affects Your capacity to comply with the Service Agreement.

4.5 Aboriginal and Torres Strait Islander service delivery

(a) . You agree. t(luseYour-beslendeavour»to ensure that the Services are·cultwaIlY·8Ci:essibletoAboriginal·-· and/or Torres'Strait Islander peoples recognising the diversity of needs of people, including specific needs, from uiban, regional and remote areas. . . (b) Where the primary Target ~roup for the Services are Aboriginal and/or Torres Strait Islander people, You must provide evidence, upon request, that the relevant Aboriginal and/or Torres Strait Islander individuals, families, cultural custodians, clan and language groups, community organisations, '. communities and/or representatives'deemed appropriate·by the community, to which the Services are being provided to, are engaged in the design, delivery and evaluation of programs and the Services to elisUle PI ogl alii design and delivery of the Services are appropriate to local communtly and cultural ------lleeds.

5. Your reporting obligations

5.1 Required reports '.

. You must submit to Us performance, financial and annual reports as stated.in the Service Agreement:

5.2 Your additional reporting requirements

(a) 'In addition to any requirements to provide. information or reports in the Service Agreement, We may - request, by'wrtlten notice, that You sup'ply Us with information in any way concerning You, Your delivery of the Services. or the carrying out of Your obligations undeL the Service Agreement.

(b) You must submit 10 Us performance and financial reports more or less regularly than as stated in the Service Agreement if required by Us.

(i) the information We require; and

(ii) the reasonable time within which You are required to provide the information.

;.3 . Standard of repc;>rting

All reports'provided by You u'nder the Service Agreement must be of a standard and provided in a way . reasonably acceptable to Us and provided electronically via Our online reporting systems (or in another format if agreed by Us) as speCified in the Service·Agreement or as otherwise notified to You by Us from time to time .. . \

ersion: 1.0 11 ABOUT THE FUNDING

6. Payment of Funding

6.1 Mechanism for payment

(a) We will make the Funding available to You by instalments in accordance with the-Service Agreement (Part C) - Specifications.

(b) We may withhold any installment to You if You have not complied with any obligation under the Service Agreement, including Your obligation to submit reports as required under clauses 5.1 and 5.2.

6.2 Variation to the amount and timing of Funding instalments

- (a) ... We mayvary.

(i) the timing of instalments (and therefore the amount of Funding'in each instalment) specified in the Service Agreement (Part C) - Specifications; and

(ii) the periods and dates stated in the Service Agreement.

(b) We will give You 20 Business Days notice of any such variation.

6 3 Applying for an emergency advance of Fllnding

(a) In the case of an emergency, You may make a written request for an instalment of the Funding in advance.

(b) We may request any additional information from You before deciding whether to advance an instalment of the Funding to You under this clause.

6.4 Future Funding

You acknowledge and agree that We are Ulider no qbligation to provide any other Funding to You beyoi'ld the expiration or termination of the Service Agreement.

7. Expenditure of Funding

7.1 Your use of the Funding

(a) You must uSe the Funding only:

(i) in accordance with the Funding Details and for the provision of the Services as specified in the Service Agreement;

(ii) in accorqance with the requirements of the Governing Act under whk:h the Funding is provided; and

(iii) within the time period stipulated in the Service Agreemenl for expenditure of the Funding.

(b) You must not use the Funding, without Our prior written approval, to:

(i) provide security for any purpose;

(ii) make a loan or gift for any purpose;

Version: 1.0 12 (iii) pay sitting fees to directors, management committee members, members of Your organisation or any other person; .

(iv) make payments that are inconsistent with the Services; or

(v) relieve cash flow problems in the delivery of Your other services or cairy out activities funded from other s6urces. .

(c) If You use the F~nding for,a purpose not approved by Us, We may serve You with a notice forrepayment of the Funding that has been spent, used or applied without Our approval. This amount will be a debt due and owing to Us.

(d) If You use the Funding to provide cash cheques or cash advances then You must keep a record of the date, amount, recipient and purpose of any cash cheque that You issue or cash advance that You make.

(e) You must hold all Funding paid to You by Us, under the Service Agreement, in an account at an Approved Financial Institution.

---{f)-W'hereYc5u-receiveFundlng 10 emplOystaffana are bound by a reglstereifTndustrial instrumenT requil'iriif the payment of termination or redundancy payments in appropriate Circumstances, the Funding may only be used for termination or redundancy payments if:

(i) the cessation of Funding is due.to circumstances stated iri clause 15.2;or

(ii) You have obtained Our prior written approval. .

(g) The Fblmling provided to YObl by Us may be blsed tg·obtain-aA4maintain permits, registrations ana .Ik:enses reqlli~JQ be.taken out in connection with-'l'Ollf-psriounaflceofttls Service's bJAaerthe$ervice Agreement.

7.2 Earnings , You must use and deal with any money earned by You from:

(a) the operation of the Services (for example fees, rent, board, service charges); and

/ (b) 'interest on the Funding,

as if the money earned was part of the Funding.

7;3 Unspent amolmts

Where You submit a financial report in accordance with clause 5.1 which shows that a substantial portion of the . Funding for the previous period is unspent' by You, 'then We may: "

(a) authorise You to retain the unspent Funding and,ifWe so authorise, to expend some or all of that Funding for an approved purpose; .

(b) . adjust a paym~nt or inslalment of the Funding to take account of the un spent Funding;

(c) agree to a Carryover of unspent Funding from one reporting'period to the next where the Funding is to be used for the same, purpose and. when agreed by Us in writing; or , (d) require You to refund the unspent Funding.

Jersion: 1.0 13 7.4 Remaining Funds held by You

If, at the expiration or termination of the Service Agreement, there remains an amount of Funding that has not been spent by You, then We may:

(a) require You to refund the unspent Funding within 20 Business Days of the expiration or termination of the Service Agreement; or

(b) authorise You to retain the iJnspent Funding and, if We so authorise, to expend some or all of that' Funding for an approved purpose on terms and conditions agreed in writing by Us . •

8. Financial accountability

8.1 Your statements

···--{1>[----tJnlessWe-notifiotherwise;-Yuu-must-pn:ivideUswith the followingdocument~------·-·---

(i) where applicable, a list of assets prepared in accordance with clause 12.3;

(ii) a copy of the financial statements which You are required to lodge under Your incorporating legislation;

(iii) Financial Acquittal Reports in the format and timing specified in Your Service Agreement (Part C) Specifications; and

. (Iv) any aoditional statements as specified in YouiService Agreemenf(PartB)-=-sj)eclflc TermSOf Funding and/or Your Service Agreement (Part C) - Specifications.

(b) You acknowledge that it is Our policy that if You have not submitted the financial statements required in this clause for previously granted funding, You may be excluded from consideration for subsequent funding. '

9. Varyif)g the Services or Funding

9.1 Variation to the Services or Funding

The parties acknowledge that: , ,

(a)· the Service Agreement may be varied by an authorised representative of'both parties agreeing to the variation in writing; .

(b) a variation which reduces the 'scope of the Services may result in a reduction of the amount of Funding provided to You under the Service Agreement; or

(c) a variation which increases the scope of the Services may result in an increase to the amount of Funding 'provided to You under the Service Agreement.

9.2 . Increase in Funding

(a) 'We may, in Our absolute discretion, increase Funding to You from time to time without a variation to the· Service Agreement.

(b) We may make an Indexation increase of the Funding to You from time to time, Without a variation to the Service Agreement.

Version: 1.0 14 (c) For the purposes of this clause "Indexation" means a percentage increase of Funding as determined by Us,

10. GST

10.1, Amounts specified exclusive of GST

(a) The amounts of Funding specified in the Service Agreement (Part C) - Specifications are exclusive of GST, '

(b) We must pay You the GST Amount at the same time as paying You the Funding,

(c) You hereby certify that the information provided pursuant to the Service Agreement presents fairly the financial pOsition and the associated financial returns of the Services,

10.2 Adjustment "

If, for any reason, including:

(a) any amendment to the GST Legislation;

(b) the issue of a ruling or advice by the Commissioner of Taxation;

- (d) a deCISion 01 allY tnbunaron:ourt, -

the amount of GST paid by Us differs from the amount of GST paid or payable by You to the Commissioner of Taxation, then We must issue an appropriate adjustment note and any difference must be paid to or by Us as , the case may be, '

10.3 Exchange of information . . The parties agree to.exchange such information as is necessary to enable each party to accurately assess its rights and obligations under this clause,

10.4 Recipient Cre'!ted Tax Invoice

If you are '~egistered fa; GST, YO\! agree to allow Us to issue You with'8 ReCipient Created Tax Invoice (RCTI) in respect of GST applicable to advances of the Funding, The following requirements will apply for the duration of the Service Agreement:

(a) We may issue You with a RCTI in respect of the Taxable Supply;

(b) You must not issue tax invoices in respect of the Taxable Supplies for which We issue RCTls;

(c) You acknowledge that You are registered for GST and agree to notify Us if You cease to be registered or if You cease to satisfy any of the requirements relating to ReTl's;

(d) We acknowledgethai'We are registered for GST and agree to n~tifyyou if We cease to be registered or, if We cease to satisfy any of the requirements relating to RCTI's;

'( By fulfilling all these conditions We will issue a RCTI upon each payment made to You for the Services outlined in the Service Agreement for the duration of the term of the Service'Agreement.

Version: 1,0 15 11. Your acknowledgment of the Funding

(a) You must ensure that the Funding received from Us is acknowledged in Your annual report (if You produce a'l annual report) and promotional materials where the Services and any' related projects are being promoted that have been funded wholly or in part by Us during the Term of the Service Agreement.

(b) You must also comply with any additional requirements regarding acknowledgment of the Funding stated in the Service Agreement (Part B)- Specific Terms of Funding or the Service Agreement (Part C) Specifications.

(c) Any acknowledgment in promotional material about the Services must use an acknowledgment logo which must be obtained from Us.

(d) You must invite the Minister to attend and speak at significant public events, including but not limited to launches, openings, conferences and other ceremonies related to ~he Services.

---ASSE-TS------

12. Assets

12.1 Ownership of assets . - (a) You mu.t be the legal and benetieial aWAeF af aAY 833etpurehased "it" tloe Fundil iQ.

12.2 Your obligations regarding assets

You must:

(a) only use the asset for purposes connected with the Services outlined in the Service Agreement;

(b) keep the receipts evidencing the expenditure of the Funding to purchase the asset;

(c) not encu~ber, use as a security, or dea!'with or use the asset other than in aceordance with the Service Agreement without Our prior written approval;

(d) hold the asset securely and put in place reasonable safeguards against theft: loss, damage or- unauthorised us'e; ,

(e) maintain the .asset in good working order;

(f) if required by Us, maintain current insurance against risk, loss or darT)age over the asset for the full insurable value of the asset;

(g) if required, maintain registration and licensing of the asset;

(h) comply with- any reasonable request from Us concerning the asset including. registering Our interest in the asset if required by Us;

(i) be fully responsible for. and bear all risks relating to, the purchase, use or disposal of the asset; and

U) maintain an' asset register in the format as specified in clause 12.3.

Version: 1.0 16 12.3 Register of assets

(a) Where We have given written approval for You to purchase an asset either wholly or partially with the Funding, and that asset is worth more than $5,000 and has a useful life greater than 'one year, You must record in a register the folloWIng information for each asset:

(i) asset description, including model and engine number (if a vehicle);

(ii) . date of purchase and the name of the supplier;

(iii) purchase/acquisition price; .

(iv) depreciation rate (prime cost or diminishing value) as provided under relevant sections of the Income Tax Assessment Act 1936 and the Income Tax Assessment Act 1997; , (v) the effective/useful life of the asset; and __ =__ ~=(vl). wrltten down/book vafue, (b) Assets to be included in the register exclude buildings (either Significant extensions or whole buildings) or land,' .

12.4 Sale or disposal

Unless notified by Us otherwise in the Service Agreement, if You no longer require an asset, for whatever reason (including r.e~uridancy of the asset, dilapidation or the need for upgrading) You will:· .

(a) useYour besCe.ndeavours to achlevetalr marketvatueup-crn=mcolff1#fTeI8ClBiSS:sseeltcP.',======~

(b) apply sale proceeds only for the Services,

SUSPENSION, REDUCTION, AND TERMINATION OF FUNDING, ,

13. Suspension

13.1Susperision of Funding

. (a) If, in Our reasonable opiriion, You: .

(i) have failed to provide the Services or otherwise comply with the Service Agreement;

(ii) have expended the Funding otherwise than in accordance with clause 7;

. (iii) have changed any part of the Services and did not obtain Our prior approval for the change;

(iv) have not F>rovided any'information or reports as required by the Service Agreement or requested by Us; or

(v) have'failed to comply with any relevant legislation, including the Governing Act,

then We may suspend payment of the Funding, or part thereof, to You under the Service Agreement for a period of time and on specified conditions as notified by Us,

Version: 1.0 17 (b) If required under the Governing Act, We will only suspend payment of the Funding after following the show cause process under clause 14.

14. Show cause process

14,1 Show cause process

If We suspect on reasonable grounds that You are not complying with or have not complied with a term of the Service Agreement or the relevant provisions of any relevant legislation, including the Governing Act, or if any of the grounds in 13.1 (a) apply, We may, in Our absolute discretion and in addition to any other remedy which may be available to Us, send to You a show cause notice~

(a) Under the show cause process, We must give You a notice (a "Show Cause Ncitice")'statingthe following: .

(i) the action (the "Proposed Action") We propose taking under clauses 13.1 or 15.1; --"---_.. _------_._------~---- Tii}the grounds for the Proposed Action;

(iii) an outline of the facts and circumstances forming the basis for the grounds; and

(iv) an invitation to You to show within a stated period (the "Show Cause Period") why the Proposed Action should not be taken.

(b) The Show Cause Period m.ust be a period ending at least 7 days, or the period stated in the 'Governing Act, after the Show Cause Notice is given to You.

(c) buring the show cause period You may mak!t~l'JH'1RrE!S@tqlj9_g5J&hI.Js,J;ialing'.vAy-tRe~_epe·&&e9>ddo-=~ Action shoulCl not be taken. ----~-----

(d) We must consider all written representations (the "Accepted Representations") made under this clause 14. .

(e) If, after considering the Accepted Representations for the Show Cause Notice, We no longer believe the grounds exist to take the Proposed Action, We:

(i) will not take further .action about the Show Cause Notice; and '

(ii) will, as soon as practicable, give notice to You that no further action is to be taken aboutihe Show Cause Notice. .

(f) We may su'spend payment of Funding under clause 13.1 or terminate the Service Agreement under clause 15.1 and notify You in wming of Our decision if: •

(i) after considering the Accepted Representation for the .Show Cause Notice, We still·believe the grounds exist to take action to suspend or stop assistance, and We believe the action is warranted; or

(ii) there are no Accepted Representations made by You in relation to the Show Cause No.tice.

15. Termination

15.1 Breach of the Service Agreement

We may terminate the Service Agreement, by notice to You, after following the show cause process in clause 14, if:

(a) We are satisfied that any of the proviSions of the Service Agreement are not being or have not been complied with by You; ,

Version: 1.0 18 . (b) an amendment to Your Constitution or operations means that You are no long~ eligible for the Funding or You are no longer able to comply with the Service Agreement; .

(d) You become insolvent;

(e) You become subject to any form of external administration;

(f) You enter into an arrangement with Your creditors or otherwise take advanta9'l of any laws in force in' connection with insolvent debtors; or .

(g) You are wound up, voluntarily or involuntarily.

5.2 Right to terminate

(a). Where We: ..

(i) are required to cease the Funding to YoUlJ8ca-useofchanges·to-the-Slate-bud~~t-~r.a~yguideline&~ or policies of the State or Commonwealth Government; or

(ii) determine that the needs of the Service Users and the Target Group no longer justifies the Funding or that other persons are in greater need than the Service Users and the Target Group

even though You are not in default. Wemay exercise Our right, subject to the provisions of the Governing Act, to teri11inate the Service Agreement at any time by giving You a minimum of three months notice.

(b) m You may terminate-the SetviceAgteemeffi-upofl-a-minimumoUbreemonthsnotlceto Us.

(d) Where We terminate the Service Agreement under clause 15.2(a) We will consider. in Our absolute· ( discretion, the payment of reasonable exit costs. including but not limited to the payment of transitional arrangement costs for Service Users.· .

(e) Where funding under another agreemjlnt with You has been terminated by Us, We may terminate the Service Agre~ment, without following the show cause process in clause 14. unless required under the Governing Act.·

15.3 Consequences of·termination

(a) If the Service Agreement is terminated under clauses.15.1 or 15.2, You must:

(i) comply with the requirements speCified in any notice, <:lnd any directions regarding the disposal of assets Funded under the Service Agreement;

(ii) do everything possible to mitigate all losses, costs, and expenses that You may incur as a result of the termination;

(iii) comply with the Exit Strategy for the relevant Service Agreement;

(iv) repay to Us any part of the Funding that We require to be repaid as a result of the termination, which wil.1 be a debt due and owing to Us.

(b) If We notify You under this clause 15 that We are terminating the Service Agreement. the Funding provided under the Service Agreement will terminate immediately and any· unexpended part of the Funding must be returned to Us in accordance with the provisions of the relevant Service Agreement.

Version: 1.0 19 (e) Weare not liable to pay You compensation for any loss of profit or benefits that You would have received hadthe termination not occurred.

(d) Thilclause does not limit any other rights or remedies that may be available t6 Us.

16. Reducing Funding

16.1 Reducing Funding

(a) WhEre We:

(i) are required to cease the Funding to You because of changes to the State budget or any guidelines or policies of the State or Commonwealth government; or , (ii) determine that the needs of the Service Users and the Target Group no longer justifies the Funding orthat other perS(Jnsare in greater need than the Service Users and the Target.Group,_. __ .~

----""'e"v·en !hough You are not in default, We may reduce the Funding at any time,' subject to the Governing Act, by giving You reasonable written notice.

(b) Where the Funding is reduced under this clause 16.1, then We must review the scope of the Services with You.

(c) If We reduce the Funding under this clause 16.1, We are only liable 1'0 You for:, ______..... N ;Qstalffl8l1ts of the Funding that. were due to You up to thedijte ofJe~'*-an

(ii) reasonable costs You incur as a direct result of the reduction, subject to Our reasonable approval.

(d) If We reduce the Funding under this clause 16.1, then You mus!:

(i) immediately stop carrying out Your obligations in relation to any Services, that may have been removed by the reduction;

(ii) immediately do everything You can to mitigate and lessen all losses, costs and expenses that YQU may suffer in relation to the reduction;

(iii) repay to Us any part of the Funding that We require to be repaid as a result of the reduction, which will be a debt due and owing to Us;

(iv) provide written evidence to satisfy Us of the amounts claimed as reasonable costs; and

(v) comply with any reasonable request made by Us in relation to the reduction of the Funding.

(e) We are not liable to pay You compensation for any loss of profit or benefits that You would have received had the reduction not occur·red. , (f) This clause does not limit any other rights or remedies that may be available to Us.

Version: 1.0 20 PERFORMANCE REVIEW AND AUDIT ACCESS

17. Performance Review and audit access

17.1 Access to Your premises and records

(a) To ensure You are meeting Your obligations under the Service Agreement, We may notify You that a Departmental Officer requires access to:

(i) the premises where the Services are providedand/or the premises from which You conduct Your business; and

(ii) copies of records held or created by You relating to the provision of the Services by You.

(b)- - The notice referred to in clause 17.1 (a) need not be in any particular form. In giving You notification under ------tl'lts--cfamre;-Wewill-exptamto-YQu Wl'lyaCceS5 is required. Y()U niUstc6niplyWiln -any notice given to You under this clause. .

(c) When accessing premises and/orrecords in accordance with a notification under clause 17.1(a), We will use Our best endeavours to minimise interference to Your employees and the conduct of the Services.

17.2 Performance .Review

-----la(a~Q ensure. You are m8eting Your oQligalioRs un<:lSF-lhe-Sep,ise-A§ftIeFRsnl We may censusl a I:>elfurm anGlLR.€l'lhawai al1.~-Of--lOO-ServiGes-tha~ar-e-lhe--sulJjachGf the Ser¥iG&Agfgemen!-alllgd~-~ where appropriate will seek, to involve You in. any Performance Reviev·/!hat We intend to conduct.

(b) When conducting a Performance Review under clause 17 .2(a), We will:

(i) notify You in writing

(ii) use Our bestendeavours to minimise interference to Your employees and the conduct of the Services. , . (c) You agree to co-operate with Us in the conduct of any review that We undertake in accordance with this clause including, without limitation, giving Our officers or contractors conducting the review full and free access to: .

. (i)- Your employees;

(ii) Your premises or the premis~s (within Your control) where the Services are provided; and

(iii) Your records, documents and papers that relate directly or indirectly to the conduct of the Services.

17.3 Nomination of al,lditors

We may nominate auditors to conduct financial and compliance audits of Your organisation . • 17.4 Access to Your employees, premises arid records

You will give Our nominated auditors, full and free access to:

(a)' Your employees;

Version: 1.0 21 (b) the premises where the Services are provided and/or the premises from which You conduct Your business; and

(c) Your accounts, records, documents and papers that relate directly or indirectly to the receipt, expenditure, or payment of the Funding or the conduct of the Services.

17.5 Prior notice

tn carrying out Our powers under this clause 17, We will, where possible, give reasonable notice.

17.6 Assistance

You must give to Our nominated auditors reasonable assistance required to:

(a) meet with Your employees;

(c) locate and make copies of any of Your accounts, records, documents and papers that relate directly or indirectly to the receipt, expenditure, or payment of the Funding or the conduct of the Services.

17.7 Minimum interference

When conducting audits under this clause 17, Our nominated auditors will use their best endeavours to iitilliliiise iI,ts. fel ellce to YOUi elliployees dlld tile COltduct of tlte Sel vices. -.

17.8 Other information to be provided

On receipt of reasonable written notice either from Us or from Our nominated auditors, You must provide any information relevant to Your obligations in the Service Agreement required by Us for Our review and audit purposes.

17.9 Subcontracts

I' . _, You must ensure that where the Services are provided under a subcontract, any sub'contract contains equivalent clauses permitting Us and Our nominated auditors to have access to the employees, premises and accounts, records, documents and papers of the subcontractor to the extent provided for in this clause 17.

17.10 Services provided under Your auspices

You must ensure, that where the Services are provided under Your' auspices, that the entity providing the pervices under Your auspices will permit Us and Our nominated auditors to have access to its employees, premises and accounts, records, documents, papers to the extent provided for in this clause 17.

17,11 Application of this clause

Our rights under this clause 17 are in addition'to other similar rights u'nder the Service Agreement.

Version: 1.0 22 "Performance Review" means gathering and analysing information about the Services in order to assess the extent to which a condition/s of the Service Agreement can be or are being met for the purposes or recommending a course of action to ensure compliance or to seek remedy of any non-cornpliance.

"Personal Information" means information or an opinion (including information or an opinion forming part of a database), whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or Can reasonably be ascertained, from the information or opinion; . , "Privacy Notice" means the document which describes how You will deal with any Personal Information provided to You;

"Recipient Created Tax Invoice" has the meaning given under the GSTLegislation;

"Review" means gathering and analysing information about the Services, for the purpose of assessing the functioning and effectiveness of one service, any number of services, a service system or program; , "Service Agreement" means the executed agreement entered into by You and Us which details any grant OT . Funding or assistance by Us to You for the purpose of delivering the Services including the Service Agreement (Part A) - StandarCfTertn·s of Fond1ng;-the applicable Service Agreement WaI't-B~pecifi(;J'Emn§_Q!fundiflg__ ,and the applicable Service Agreement (Part C) - Specifications;

" "Service Commencement Date" means the date stipulated in the ,Service Agreement (Part C) - Specifications by which You must commence delivery of the Services; .

"Service User" means the client of the Services stat~d in the Service Agreement (Part C) - Specifications;

"Services" means the services or projects speeifieeHn-the-8erviG@Agreement (Part C) - Specifications that Y oum us! provrCteusmgtherundlng'thatilas-beelTgril ntecl;--- _m.~_ , .

"Target Group" means those persons or groups of persons stated in the Service Agreement (Part C) Specifications (if any);

"Taxable Supply" has the meaning given in the GST Legislation; ,

"Term" means the period of time starting on the Date of Commencement of the Service Agreement, and subject to early termination, ending on the Date of E-xpiration of the Service Agreement as specified in the Service Agreement (Part C) - Specifications; ,

"You" and related parts o(speech or other grammatical forms means the funded organ'isation which is a party ,.• ' to the SeNice Agreement; and

"Your Material" means an/information, document, electronic image, cinematographic film, video, equipment,'" software or data stored by any means which is created by You or on Your behalf in performing the ServiceS' under the Service Agreement.

32.2 Interpretation

Unless the context otherwise requires: ,

(a) words indicating,the singular include the plural and words indicating gender includes other genders;

(b) where there is more than ~ne organisation,the obligations of each organisation will be joint and several;

(d) reference to any legislation includes any subordinate legislation made under it and any legislation amending, consoli,jating or replacing it;

Version: 1.0 35 , (e) the headings in the Service Agreement are included for convenience only and do not affect the interpretation of the Service Agreement; -

(f) reference to a clause, paragraph or schedule is ref"rence to a clause, paragraph or schedul~ of the Service Agreement;

(g) reference to a document or agreement includes reference to the document br agreement as amended, notated, supplemented, variedor replaced from time to time;

(h) if the day .on or by which anything is to be done under the Service Agreement is not a Business Day, that thing may be done on the next proceeding Business_ Day;

(i) a reference to You includes Your administrators, successors and permitted assigns; , Q) a reference to a governm-ent entity (as that term is defined in the Public Service Act 2008) in the even! that entity is reconstituted or replaced, will be a reference to the entity then carrying out its powers or functions; and

-- --- where there is anyjn<;LQnsjstenc-y_hetweenlhesaterms-alld-cond~ions and-the Act-or-Regulation-under --- which a grant is provided, the Act and Regulations shall have precedence.

Version: 1.0 36 Tabled by Mr Andrew Cri pps MP Estimates Committee D Public hearing Friday 16 July 2010

=partmentof Communities Queensland Government ', '. , Queensland Government &, Department of, Communities

Service Agreement {Part B) - Specific Terms of Funding for Meals on Wheels Home and Community Care' Services

, Meals on Wheels

For Agreements entered into from 1 July 2010

Version 1.0

" . Home and Community Care Act (1985)

. - -, ,

Version 1.0 1;able of contents

Background 4

1. Conditions of Funding 4

2. Payment details 4

3. Funded outputs, performance measurement and reporting 5

4. Financial statements 5

5. National HACC Minimum Data Set 6 , 6. Service assessment 6

7. Assets 6

8. Insurance aria Indemnity 7

9. Definitions and Interpretation 7

Version 1.0 3 Background

A. The Home and Community Care (HACC) program is a jointly funded initiative between the Australian Government and States and Territories. implemented in accordance with the Home and Community Care Act 1985. the Review Agreement for the Home and Community Care '. Program 2007 and the National Program Guidelines for the Home and Community Care Program 2007 ("HACC Program").

B. The HACC Program is a central element of the Australian Government's aged care policy. " providing community care services to frail aged and younger people with disabilities. and their carers. The HACC Program providS's funding for services that support people who live at home_ and whose capacity for independent living is at risk. or who are at risk of premature or inappropriate admission to long term residential care.

C. State arid Territory GovElrnments are the primary point of contact for HACC Service Providers and consumers. and are responsible for the HACC Program management. including the approval and funding of individual HACC services in their regions. . ; D. You. acting through the Service Providers listed in Schedule 1 of the Service Agreement (Part C) - Specifications. have been approved to receive HACC Program 'funding. by the Minister. on the terms and conditions as stated in a Service Agreement.

1. Conditions ofFunding

(a) ,It is an obligation under the Service Agreement that due recognition is required of You. as a HACC funded organisation and that You sign the HAeC Logo sub licence agreement in . Sched,ule 4 of the Service Agreement (Part C) - Specifications.. '

(b) It is an obligation under the Service Agreement that You sign the, agreement relating to tax invoices in Schedule 6 of the Service Agreement (Part C) -Specifications.

(c) You must contact Us to discuss media opportunitieS'. including the writing of articles and materials for distribution to the media.

(d) If You intend to publish any Funded Material then You must obtain Our written approval prior to, publication.' When seeking approval. You must clearly outline the intended a'udience and the purpose o/the Funded lV1aterial. " (e) You must ensure that any advertisement or press, release relating to HACC funded Services. includes the words: "HACC is a joint Australian Government-State funded program"; and'this acknowledgmerit must also appear in Your annual report .•

2. Payment details

(a) The Funding paid to You. as outlined in the Service Agreement (Part C)- Specifications will be a Meal Subsidy paid per Meal delivered to HACC eligible Clients.

(b) The Funding shall be payable subject to receipt of the' Performance Report and will be subject to appropriation and confirmation of the State Government budget

(c) Where Funding is' provided under an Australian GovernrnentrState Agreement then the Funding, is provided subject to the confirmation of Australian GovernmentFunding.'

(d) The Funding will be paid to You by an electronic deposit offunds into Your nominated account, in accordance with the details contained in Schedule 7.of the Service Agreement (Part Cl - Specifications. '

(e) The parties agree that clause 10.4 of the Service Agreement (Part A) - Standard Terms of , .

Version 1.0 4 Funding relating to Recipient Created Tax Invoices does not apply. Instead the terms of the' agreement contained in Schedule 6 of the Service Agreement (Part C) - Specifications, apply to the Service Agreement.

3. Funded outputs, performance measurement and reporting . ' (a) The delivery of Meals to HACC eligible Clients is a demand-based service.'The number of Meals is an estimate used for determining the advance payment ancHor planning p·urposes. . ". . (b) The projected number of Meals may be adjusted by Us based on the Performance Report or as requested by You.

(i) provide the Services in accordance with the Food Standards Code and all applicable Commonwealth, State and Local Government laws and regulations;

(ii) provide the Services across the full geographic area described in Schedule 2A of the Service Agreement (Part C) -" Specifications, for the Term, unless written consent has been provided by Us;

(iii) deliver Meals to Clients outside the geographic area described in Schedule 2A of the Service Agreement (Part C) , Specifications where there is no alternative HACC funded service provider available to immediately provide Meals, Where other alternative HACC .funded services providers are immediately available the wriiten consent from Us is required for organisation to expand the geographic boundaries of the service;

(iv) implement any. general qiJality improvement processes anC! practices which may be determined from time to time in respect of the HACC Program. '

(d) You must provide to Us Performance Reports for each of the Service Providers in accordance with the Service Agreement (Part C) - Specifications. . • , .

(e) TheHACC Program will annually reconcile payment' made to Meals on Wheels services and actual number of Meals delivered. Department of Communities will make additional payments as required based on the approved subsidy rate or recall surplus funds through a tax invoice.

(f) If You fail to comply with any of the prov'lsions of the Service Agreement then We may, at our absolute discretion, first give You a notice to remedy the failure. If you do not remedy the failure to Our satisfaction within 15 Business Days from the date on whjch the notice is .given, we may take further action under the Terms of the Service Agreement. . .

4. Financial statements

. (a) You must provide Us with YourAnnual Financial Return and the following documents by 30. September of each year:

(i) an annual audited statement of income and expenditure reporting all items relating to the delivery of the Services; . , (ii) a balance sheet or extracts from the balance sheet which disclose details of Assets and liabilities pertaining to the.Funding (if the Service Agreement specifies the format of this balance sheet You will delIVer the required information to Us in that for,:,at). .

(b) Your audited statements of income and expenditure, balance sheets or extracts from the ·balance sheet must be certified by an independent qualified accountant who has had no involvement in the preparation of these statements or accounts of Your organisation, is not an employee ora member of Yourorganisation and who is:

(i) registered as a company auditor or a public accountant under Queensland law;

Version 1.0 5 (ii) a member of the Institute of Chartered Accountants in Australia or the Australian Society of-Gertified Practising Accountants; or

(iii) a person whose accounting qualifications are accepted by Us_

(c) If You are"alocal government or a tertiary institution, You may give Us, instead of the requirements set out in clause 4(a), a statement set out in the format of the Financial Acquittal Report specifying the Funding Details and certified by the chief accounting officer or equivalent

5. National HACC Minimum Data Set

You must provide the Minimum Data Set (MDS) as set out in Schedule 2C (Special Conditions) of the Service Agreement, to the Australian Government at the times and in the format required by the Australian Government. Upon request, You must provide a copy of the Minimum Data Set, at the times and in the format required by the Australian Government, to Us.

6. Service assessment

(a) You must ensure that the Meals are provided in accordance with all of the objectives and standards contained in the HACC National Service Standards.

(b) You acknpwledge 'that an independent agency appointed by Us will review all HACC Program services against the National Service Standards.

(c) At least onc€) during the three year term of the Service Agreement, the independent agency will review the Services prpvided by each of the Service· Providers to determine the extent to which the Service Provider is complying with the National Service Standards.

(d) You must:

(i) co-operate fully with the independent agency in respect of the review; .

(ii) implement any quality improvement action plan which may result from a review of the Services;

.. (iii) . if requeste.d by Us, provide a copy of the review report to Us within twenty-one (21) days of receipt 9i that request • .'. ,

7. Assets

(a) You must n~t sell, lease, mortgage, encumber, dispose of, give away or'· destroy any Assets without prior written consent from Us.

(b) If the Property or facility or Assets are disposed of, destroyed or no longer used fur HACC purposes,- You must repay the amount equivalent to th.e value of the Property or facility or Asset at the date {lithe event to Us.

(c) You grant Us or our nominee an irrevocable option to purchase th·e Assets for $1 within 30 days after the completion date or termination of the SerVice Agreement. .

(d) If We exercise the option pursuant to clause 7(c) You must, within seven (7) days after receipt of the relevant documents, sign all necessary documents to effect the transfer of ownership of the Assets to Us_

- (e) We shall pay the costs of preparation of the.necessary documents to effect the transfer of ownership of the Assets to US,including stamp duty (if any) and registration fees (if any)_

Version 1.0 6 (f) You irrevocably appoint the Chief Executive to be Our attorney for the purpose of signing any documents necessary to transfer ownership of the Assets to Us. We shall not exercise this power unless You have failed to comply with clause 7(c).

(g) If We have entered into a separate agreement for the provision of capital funding with You which relates to the Services, a breach by You of that separaie agreement shall be deemed to be a breach ofthe'Service Agreement and We may immediately exercise anyone or more of the rights set out in the Service Agreement. •

8. Insurance and Indemnity

The organisation must take out and maintain (with a reputable insurer) for the term of the Service Agreement the following insurances:

(a) property insurance policy in respect of loss, destruction or damage caused by You to Our Property, in the course of or in connection with the Services;

(b) insurance under the 'WorkCover Queensland Act 1996 to cover workers, eligible persons, employed by You;

(d) building and contents insurance

(e) public liability insurance for not less than $10 million arising from anyone event: and

(f) volunteers' i~surance"

9. Definitions and Interpretation

"Annual Financial Return" means the financial reporting requirements as set out in Schedule 5 of the Service Agreement (Part C) - Specifications; ,

"Assets" includes land, buildings, plant, furniture, computing hardware, vehicles, white goods, kitchen items, photocopiers and other equipment acquired with the Funding for the provision of the Meals;

"Clients" has the s,ame meaning as Service User as defined in the Service AgrJ3ement (Part A) - Standard Terms of Funding~ ,

"Food Standards Code" means the Australian New Zealand Food Standards Code as defined in section 3 of the Australian New Zealand Food Authority Act 1991;

"Mealls" means meals which are prepared and delivered to the Client. It does not include meals prepared in the Client's home. It is important to count separately the meals provided to a client at home, and the meals provided ata Centre (or other setting). '

"Meal Subsidy" means the amount, with supplementat,ion, paid through the HACC Program for each , \. Meal prepared and delivered to Clients in their own homes;

"Minimum Data Set" means the data required by the Australian Government from HACC Program Service Providers, in the fcirm prescribed by the Australian Government; ,

"National Service Standards" means the standards for the provision of HACC'Program services prescribed by the Australian Government (as amended by the Australian Government from time to time), which have been provided to You; ,

"Performance Report" means the report as set out in the form of the template in Schedule 3 of the Service Agreement (part C) - Specifications;' .

Version1.0 7 "Property" means any real property owned or leased by You that is used for or in connection with the provision of the Services.

"Service Provider" means a service provider listed in Schedule 1 of the Service Agreement (Part C) - Specifications; and

"Service Users" has the same meaning as defined in the Service Agreement (Part A) - Standard Term~ of Funding.

, . /

Version 1.0 8 Tabled by Mr Andrew Cripps MP Estimates Committee D Public hearing Friday 16 July 2010

Service Agreement (Part C) Specifications for Home and Community Care - Meals on Wheels Services

The Department of Communities (Home and Community Care, Meals on Wheels) Service Agreement comprises three sections: • Service Agreement (Part A} - Standard Terms of Funding • Service Agreement (Part B) - Specific Terms of Funding • Service Agreement (Part C) - Specifications

The Service Agreement (Part C) - Specifications is designed to document: • Organisation and service details; • Service description; • Funded outputs; • Service specific additional conditions (if applicable); and • Reporting requirements.

Department of Communities Queensland Government "i, .. a Queensland Government .. · ~ DepartmentofCommunities

·Service Agreement (Part C) Specifications for Home and ·Community Care - Meals 'on Wheels. Services

Director-General for the Department of Communities

Name of Organisation/Service Provider ABN/ACN · Organisation number . . , Date of Commencement of Service Agreement: I Date of Expiration of, Service Agreement: I

The Service Agreement relates to the seNice(s) ./isted)n item 2.2 of the Service Agreement.

Version 1.0 2 Table of contents

1 Formation of Service Agreement 4 1.1 Parts of the Service Agreement 4 1 .2 Term of Service Agreement 4

2 General 4 2.1 Organisation / Service Provider contact details 4 2.2 Service outlet details 4

3 Services 4 3.1 Target Group/Service Users 4

4 Delivery of the Services 4 4.1 SerVice Commencement Date 4 4.2 Milestones 4

5 Exit Strategy 5

6 Funded activities/outputs, performance measurement and reporting 5 6.1 Funded activities/outputs 5 6.2 Performance reports 5

7 Funding Details 6

8 Assets (if applicable) 6

9 Timing of payments 6

10 Financial statements and reports 6 10.1 Address for financial reporting 6

11 Additional conditions 6

12 DepartmenlalOfficer 6

13 Attachments (optional) 7

.Vetsion 1.0 3 I "'IIIIQ"I"'I' V1I ,,",wIYI"wl"'\~I'II:Owlll~'I'"

1.1 Parts of the Service Agreement

The following documents form the Service Agreement: (i) The Service Agreement (Part A) - Standard Terms of Funding [INSERT HYPERLlNK], current as at [INSERT DATE]; (ii) the Service Agreement (Part B) - Specific Terms of Funding [INSERT HYPERLlNK] current as at [INSERT DATE] that specify those terms and conditions specific to Home and Community Care, Meals on Wheels; . (iii) this part referred to as the Service Agreement (Part C) - Specifications; and .Ov) any other document agreed in writing by the parties varying or extending the Service Agreement. . 1.2 Term of Service Agreement

Date of Commen.cement of Service Agreement: I Date of Expiration of Service Agreement: I

2 General

·2.1 Organisation /. Service Provider contact details

2.2 SerVice outlet details . ~

Refer to Schedule 1 (Service Outlet Name) and Schedule 2A (Service Outiet Contact Details) . / . I

3 Services' , . . , The Services to l5e provided are HACC Service Type 007 - Meals to HACC eligible clients and are . outlined in Schedules 2A to ,2E and described in item 3.2.. . 3.1 Target Group/Service Users

. The Target Group and Service Users are set out in Scheduie 2A.

4 Delivery of the Services

4.1 Service Commencement Date

. rin$erl dat~1 .4.2 Milestones

Version 1.0 4 Tasks '.' . Timefranie . . ' .. ' .. . .' ..'

5 Exit Strategy You must have a plan in place to address what will be done in the event of closure or termination of the Services under the Service Agreement.

This Exit Strategy maY'include details on the process that You will employ to cease; the Services, arrangements for relevant employees, the continuity of the Services to the Service Users, the handling of records and information in relation to the Services and how the Assets will be dealt with, distributed or transferred.

Where the Service Agreement comes 10 an end for any reason, the Assets (if any) will be distributed as directed by Us.

6 Funded activities/outputs, performance measurement and reporting

6.1 Funded activities/outputs

The funded activities/outputs are the service outputs in Schedule 2B.

6.2 performance reports

Performance Reports must be cpmpleted in the template provided in Schedule 3: Mea/ Sub~dy , . Progress Report. Your Perfo;mance Reports are to be submitted to Us, by;

• 15 January of each year for the period July to December of the preceding year; and • 15-July each year for the period January to June of that year.

At the following address:-

Meals on Wheels Project Officer .) Home and Community Care Department of Communities GPO Box 806 BRISBANE OLD 4001

Or Fax: 07 3405 3599

Version 1.0 5 f runulng UeIallS

The Funding Details are contained in Schedule 2A, B & C.

8 Assets (if applicable)

Funding is provided for Assets as specified in Schedule 2A, B & C.

9 Timing of payment~

Payments of Funding will be made in advance in accordance with the table below,'subject to the lodgement of the reports as required by Us under the Service Agreement.

10 .Financial statements and reports

10.1 Address'for financial reporting The Annual Finan~ial Returo. are to be submitted by 30 September each' year, for the previous financial . year to the address specified below: .

Home and Community Care Department of Communities GPO Box 806 BRISBANE OLD 4001 , , 11 Additional conditions

You'must comply with ihe additional conditiol1S set out in Schedule 2C - special conditions.

12 Departmental Officer \ .

" -<-: :,.': <.: .:';-,:.;.

Version 1.0 13 Attachments (optional)

",' , , , ' ' Attachments Name .' ",' "", Reference Service Agreement (Part B) - Specific List of Service Providers to which this Service Schedule 1 Terms of Funding clause 1,9 , Agreement applies item 2.2 Service Agreement (Part B) - Specific Schedule 2A Project Summary Sheet Terms of Funding clause 1 item 2.2, 3.1, 3.3, 7 and 8 Schedule 2B Project Summary Sheet - Service Outputs item 6.1, 7 and 8 Service Agreement (Part B) - Specific Schedule 2C Special Conpitions Terms of Funding Cla.iJse 5

, item 7, 8and 11 Service Agreement (Part B) - Specific Performance Report: Meal Subsidy Progress Schedule 3 Terms of Funding dause 9 ,.. Report Reporting Template item 6.2 Service Agreement (Part B) - Specific Schedule 4 HACC Logo Sub-Licence ,Agreement Terms of Funding clause 1 ; Service Agreement (Part B) - Specific Schedule 5 Annual Financial Return Reporting Template \ Terms of Funding clause'9 Recipient Created Tax Invoice (RCTI) Service Agreement (Part B) - Specific Schedule 6 Agreement Terms of Funding clause 2 Service Agreement (Part B) - Specific Schedule 7 Banking Details EFT Application Form Terms of Funding 'clause 1

Version 1.0 7 EXECUTED as an Agreement

) SIGNED ....~iaas delegate ) for the Director-Gelner'al of the Department of ) )X Communities ) ------~------) S~n~Uffi ) )

x ------~~----~~------Signat~re of Witness Date

Name of Witness

) SIGNED by [insert name] [insert position] for and on ) behalf of [insert name of Service Provider] as its duly l ,)( authorised officer: ) ) --~--~------) 'Signature

, X· ------Signature; of Witness Date

x ------~------Name of Witness,

, '

Version 1.0 B EXECUTION CLAUSE - Company

SIGNED for and on behalf of [NAME OF CORPORA TlON] in accordance with section 127 of the Corporations Act 2001

. ~

(signature of director/secretary) (signature of director)

(name of director/secretary) (name of director)

(date)

Version 1.0 9 The following service providers are covered by this·document unless otherwise indicated and countersigned . by both parties:

Draft Version 2010.04.08 PROJECT SUMMARY SHEET

Draft Version 2010.04.08 PROJECT SUMMARY SHEET - SERVICE OUTPUTS

Draft Version 2010.04.08 SCHEDULE2C

SPECIAL CONDITIONS

Draft Version 2010.04.08 SCHEDULE 3 PERFORMANCE REPORT: MEAL SUBSIDY PROGRESS REPORT

Organisation Name: ______. Org Id: Contact Name: ------Service Provider Name: ______SP Id: Phone No: ------Address:

ABN: ._--_. ABN Effective from: ...... ~ .. .:I...... I ......

GST Status: o Registered o Not Registered (Please tick one) GST Effective from: ...... 1 ...... 1...... "( . Reporting Period Period 1 (July-December) Due by 15 January* 0 Period 2 (January-June) Due by 15 July* 0 'The next advance· payment may not be made until the Meal Subsidy" Progress Reporthas been received. . . '

ACTUAL MEALS DELIVERED FOR HALF YEARLY PERIOD (Co":,plete as applicable for relevant half year) . FIRST HALF OF FINANCIAL YEAR: . . July August September October November December' TOTAL Number of meals delivered: , SECOND HALF OF FINANCIAL YEAR: January February March April May June TOTAL Number of meals delivered:

I certify that the number of meals shown above is in accordance with the records of the organisation and request that this be used as the basis for rec()nciliation of the meal subsidy. .

Print Name: Position*: Date:· ...... 1 ...... 1 ...... President I Chairperson I CEO I District Manager Signature*: I Manager* , *Note: this Signatory must be authorised to _____---.,. ______sign on behalf ofthe Organisation .

. Please send the completed Progress Report addressed to HACC Contract Management, Department of Communities, GPO Box 806, BRISBANE QLD4001 or Fax: 07 3405 ~599. The Report should be received by HACC Contract Management no later than the 15 January July. . . Draft Version 2010.04.08 , ~ . haec ~ Queensland Government hom' and cOD,,,,"nity eau ._' .. __ ...... ,...... --_ ... _" .. _" ...... ". ~ Department of Communities

OeDartment• of Communities HAeC Logo Sub-Licence

ATTACHMENT A

THIS DEED OF AGREEMENT IS MADE ON THE ...... '...... 2010.

PARTIES

The State of Queensland represented by Department of Communities ('Licensor')

AND

[Insert correct legal description of sub-lic.ensee] ('Licensee')

THROUGH

Service Providers listed in Schedule Two.

PURPOSE

A. The Commonwealth is ihe owner of all Intellectual Property Rights in the HAeC Logo.

B. Under an agreement dated 2 July 2007 ('the Head Licence'), the 'Commonwealth has given the. Licensor permission to use the HACC Logo, and to allow others to use the HACC Logo, for the purpose of identifying HACC Program Iniiiatives anti Projects.

OPERATIVE CLAUSES

1 - Defin itions

1.1 In this Deed, unless the contrary intention appears:

'Commonweatth' means the Commonwealth of Australia represented by,the Commonwealth Department of Health and Ageing or any other Qepartment which, from time to time, is responsible for the administration of this Deed;·

'HAec Logo' means aU versions of the··logo at Schedule 1;

"HACC Ministers" means the State and Territory and Commonwealth Ministers responsible . . . for the HACC Program;

Draft Version 2010.04.08 "HACC Officials" means the national forum consisting of senior officials responsible for HACC from each State and Territory and the Australian Government;

'HACC Official Meetings' means the bi-annual meetings of HACC Officials;

'HACC Program' means the Home and Community Care Program, which is funded jointly by . the Commonwealth and StatelTerritory governments under the auspices of the Home and Community Care Act 1985. It provides funding for services which supports frail aged people and younger people with disability and their carers, who live at home and whose capacity for independent living is at risk or who ace at risk of premature or inappropriate admission to long term residential care;

'HACC P.r~gram Initiatives and Projects' means initiatives and projects consistent with the objectives of the HACC Program as explained in the H,i\CC Program National Guidelines endorsed by HACC Officials;

'Head Licence' means the agreement dated 2 July 2007 under which the Commonwealth has given the Licensor permission to use the HACC Logo;

'Intellectual Property Rights' includes all copyright and neighbburing rights, all rights in relation to inventions (including patent rights), plant varieties, registered and unregistered trademarks (including service marks), registered designs and circuit layouts and all other rights resulting from intellectual activity in the industrial,' scientific, literary or artistic fields;

'Licence' means the licence granted under clause 3.1;

'Licensee' means [insert description of Licensee used above];

'Licensor' means the Queensland Government;

'Material' includes property, information and the subj~ct matter of any category OT Intellectual Pr.operty Rights; /

'Parties' means the LiG-ensor and Ihe Licensee;

'Writing' means any representation of words, figure.s pr symbols rendered or capable of being rendered in a visible form.

2 - Interpretation

2.1 Except where the contexl otherwise requires: (a) . words imp~rting a gender include any olher gender; .' . '(b) words in the singular number include the plural and words in the plural number include the singular; (c) clause headings are f9.f cO/wenient reference only and have no effect in limiting or . ;" , extending the meaning of the provisions to which theyrefer; (d) where any word or phrase is given a defined meaning, any other form of that word or phrase has a corresponding meaning; and (e) a ·r(lference to. a perSDn includes a partnership and a body corporate or pDlitic. Draft Version .201 0.04.08 2.2 The laws of the Australian Capital Territory apply to this Deed.

2.3 This Deed comprises the entire agreement between the Parties in relation iQ its subject matter.

2.4 No variation of this Deed shall be legally binding on either Party unless executed in the same manner as this Deed ..

2.5 If a Party does not exercise (or delays in exercising) any of its rights under this Deed or at law, that failure or delay does not operate as a waiver of. those rights ..

2.6 A single or partial exercise by a Party of any of its rights under this Deed or at law does not prevent the further exercise of any right.

3 • Licence of Intellectual Property Rights

3.1 Subject to clause 3.2, the Licensor grants to the Licensee a non-exclusive, royalty-free licence (not including a right of sub-licence) to use, reproduce and publish the HACC Logo within specified areas of Australia for the purpose of identifying HACC Program Initiatives and Projects for so long as:

(a) the Head Licence remains in force; or

(b) the Licensee complies with its obligations under this Deed;

whichever is the shorter.

3.2 The Licence is subject to the following conditions:

(a) the HACC Logo may not be re-drawn, re-coloured or modified in any way except: 0) increasing the size of the words as necessary to ensure that they are legible; or (ii) increasing or decreasing the size of the HACC Logo as a whole;

(b) the Licensee shall not be entitled to assign, charge, offer for security or oiherwise deal with its rights, interests or obligations under.this Lieence;

(d) the Licensor may terminate this Licence in accordance with .clause 5 if the Licensee . breaches any conditions of this Licence; and

(e) in the event of termination for any reason, all rights of Ihe Licensee granted under this Licence ~hall terminate and th~ Licensee will immedialely cease to print, publish, make, produce or use in any manner whatsoeve(the HACC Logo and shall deliver up to the Commonwealth all copies of the Material incorporating,the HACC Logo in the possession, custody or control of the Licensee.

Draft Version 2010.04.08. 3.3 The Licensee acknowledges that Intellectual Property Rights in the HACC Logo are and remain the property of the Commonwealth, and that the HACC Logo will only be used or deal! with by Ihe Licensee in accordanc~ with this Deed.

4- Indemnity ,

4.1 The Licensee agrees to indemnify the Licensor and the Commonwealth from and against any: .

(a) liability incurred by the Licensor or the Commonwealth;

(b) loss of o'r damage to property of the Licensor or the Commonwealth; or

(c) loss or expense incurred by the Licensor or the Commonwealth in dealing with any .claim against it including legal costs and expenses on a solicitor/own client basis and the cost of iime spent, resources used or disbursemenls paid by the Licensor or the

, Commonwealth, .';

arising from:

(d) any act or omission by the Licensee, its officers, employees,agents or subcontractors in connection with this Deed; or

(e) . alJY failure by the Licensee to comply with its obligalions or warranties u'nder this Deed;

where, in the,case of paragraph (d), there was fault (including, without limitation, any negligent or otherwise lortious act or omission) on the part of the. person whose conduct gave rise to that liability, loss or damage, or loss or expense.

4.2 The Licensee's liability to indemnify the Licensor and the Commonwealth under clause 4.1 will be reduced proportionately to the extent that any negligent act or omission of the Licensor or the Commonwealth contributed to the relevant liability, loss or damage, .or loss or expense.

4.3 The right of the Licensor and the Commonwealth to'be indemnified under this clause 4 is in . addition to, and not, exclusive of, any other right, power or remedy provided by, law.

4,4 In this clause 4, "Licensor" includes officers, ·employees and agents of the Licensor, and "Commonwealth" includes officers, employees and agents of the Common',Yealth.

4.5 The operation of this clause 4 will survive the. expiration or termination of this Deed.

5 ~ Termhlation

5.1 Where the Licensee fails to satisfy any of its obligations under thisDeed, the Licensor may: , . . (a) if it considers that the failure is not capable of remedy - by notice, terminate this Deed .' . immediately;

(b) if it considers that the failure is. capable of remedy - by notice, require that the failure be remedied within a time specified in ,ihe notice (being not less than seven days); and

(c). if the failure is not remedied in accordance with a notice given' under paragraph (b) - . by further notice, terminate this Deed immediately. Draft Ver.sion 2010.04.08 5.2 Either Party may terminate this Deed by giving the other Party not less than two calendar months prior notice in Writing.

6 - Negation of Employment, Agency And Partnership

6.1 The licensee agrees not to represent itself, and to use its best endeavours to ensure that its officers, employees, agents and subcontractors do not represent themselves, as being an officer, employee, partner or agent of the Commonwe,alth or Licensor, or as otherwise able to bind or represent the Commonwealth or Licensor.

6.2 The Licensee is not by virtue of this Deed an officer, employee, partner or agent of the Commonwealth or licensor, nor does the Licensee have any power or authority to bind or represent the Commonwealth or Licensor.

6A. Goods,and Services Tax'

6A.1 The Parties believe that the market value of the Consideration for the Taxable Supplies under this Deed is nil, and therefore no Goods and Services Tax is payable in relation to these Taxable Supplies.

6A.2 However, if this assumption is incorrect the following will apply:

(a) Consideration in relation to this Deed is inclusive of Goods and Services Tax; and

(b) Liability for Goods and Services Tax in relation to this Deed will be in accordance with the GST Act.

6A.3 For the purposes of this clause 6A:

(a) 'GST Act' means the A New Tax System (Goods and Services Tax) Act 1999; and

(b) 'Goods and Services Tax', 'Consideration' and Taxable Supplies' have the same meanings as 'under the GST Act. /

7 - Notices

7.1 Any notice, request or other communication to be given under this Deed is to be in Writing and dealt with as follows: (a) if given by the Licensee to the Licensor- addressed and forwarded to the Licensor at HACC Resource Unit, Chermside Community Health Centre, The Prince Charles Hospital, Rode Road, CHERMSIDE OLD 4032 or (b) if given by the Licensor to the Licensee - addressed and forwarded to the Licensee at [insert address].

7.2 Any notice,' request or other communication is to be delivered by hand,sent by pre-paid post o~ transmitted electronically.

7.3 A notice, request or other communication will be deemed to be received: ... , (a) if delivered by hand to the physical address of the recipient, upon delivery;, Draft Version 2010.04.08 (b) if sent by pre-paid ordinary post within Australia to the postal address of the recipient, upon the expiration of 2 business days after the date on which it was sent;

- (c) -- if transmitted by facsimile machine to the facsimile address of the recipient, upon receipt by the sender of an acknowledgment that the communication has been properly transmitte.d to the recipient; and

(d) if sent by em ail to the email address of the recipient, when the email message enters an information system accessible to the recipient

7.4 For _anY;P!Jrpose under this Deed, unless the contrary intention appe.ars where tile signature of a person is required, that requirement is taken to have been met in relation to an email if:

(a) a method is used to identify the person and to indicate theperson's approval of the information communicated; and-

(b) having regar~ to all the relevant circumstances at the time the method wap used (induding any technical standards agreed from time to time by the parties), the method was as reliable as was appropriate for the purposes for which the information was communicated.

Draft Version 2010.04.08 , , HACC.LOGO SUB·LlCENCE SCHEDULE ONE· THE HACC LOGO

The HACC Logo may be used in either of the following colour formats:

a) mono (Black); or b) coloured (authorised PMS colours: Burgundy PMS690CVC and Gold PMS 126CVC). ,

When using the coloured HACC Logo it is mandatory that the c~lours r~ferred to at (b) are used.

HACC logo - mono (black) version: v'--' haee home and community care

A JOINT COMMONWEALTH AND STATE/TERRITORY PROGRAM PROVIDING FUNDING AND ASSISTANCE FOR AUSTRALIANS IN NEED

HACC logo - coloured version . ~~haec home and commlfnity care

A JOINT COMMONWeALTH AND STATE/TERRITORY PROGRAM PROVIDING FUNDING AND ASSISTANCE FOR AUSTRALIANS IN NEED

Draft Version 2010.04.08 HACC LOGO SUB·LlCENCE SCHEDULE TWO· PROTOCOLS FOR USE OF THE COMMONWEALTH COAT OF ARMSIN CONJUNCTION , WITH THE HACC LOGO

These protocols have been compiled to provide information on the correct use of the Commonwealth Coat of Arms with the HACC Logo, and other State or Territory crests.

(Abridged from ~'Gurdelines on the ~se of the Commonwealth Coat of Arms", Issued- by the Department ~f the Prime Minister· and Cabinet, Octobe~ 2004 and from the 'Commonwealth Coat of Arms.General Guidelines for Use' available from www-itsanhonour.qov.au)

The Commonwealth Coat of Arms (,the Commonwealth Arms') is the pre-eminent symbol of the power and authority of the Commonwealth Government. The Commonwealth Arms identifY the Commonwealth and wherever seen indicate that the Commonwealth's authority is being exercised. , .

1 - Procedure for, Use

Use of the HACC Logo on its own is considered appropriate acknowledgment of Australian Government funding and as such its use alone is consistent with the due recognition requirements on any written documentation.

However, subject to paragraph 3.2( d) of this licence agreement, if a state I territory government Logo is used in conjunction with the HACC Logo, Australian Government branding is s,till required:

2 - General Restrictions

The Commonwealth Arms, logos and emblems containing the Commonwealth Arms or any'part of the Commonwealth Arms should not:

• be used for non-official purposes; • be used in activities which' might imply a Commonwealth guarantee or sponsorship or ' endorsement unless this is specifically intended; , • 'be displayed' on vehicles; 'or. • be used by Co'mmonwealth owned or controlled trading authorities for the purposes of competing in the marketpl;ce, " '

Use of the Commonwealth Arms without permission may tie in breach of subsections 53 (c) (d) and (e) of the Trade Practices Act 1974, section 145',1 of the Criminal Code Acl1995 or subsection 39(2) of the Trade Marks Act 1995,

Importation of goods bearing the Commonwealth Arms is also p'rohibited under item 150f Schedule 2 of the Customs (PrOhibited Imports) Regulations:

Draft Version 2010,04,08 "

3 - Types of Arms

There are nine accepted versions of the 1912 Arms in two styles, known as the Conventional Arms \ and the Stylised Arms, Any variation may be used to suit· the required purpose, The Conventional · versions are more appropriate in formal printing, while the Stylised versions have much wider application and are more suitable for printing in small sizes, for use in signage and for viewing on screen, JltJt ~t~~~ Conventional Arms. . Stylised Arms

4 - Reproduction ,

The Commonwealth Arms should alw

5 - Position

• Logos, text or illustration may not be placed above the Arms; . • In keeping with the tradition for the use of Arms, the Arms should be .placed in the position of prominence on a page, The position of prominence is at the top left of a page, followed in importance by the top middle and then the top right. It should be placed so that other material does not detract from its dignity; • The Arms should appear only once in a document; • For brochures and transitory communications such as television and print advertisements, the Arms may be placed elsewhere in the document as appropriate, provided the dignity of the Arms is maintained and they are not reproduced in a ~ize which renders the Arms unrecognisable; • When the Commonwealth Arms appears together witty State or Territory Arms, visual equality between them should be maintained, The Commonwealth Arms should appear on the . left, with the State or Territory Arms on the right; • A logo should not be made more prominent than the- Commonwealth Arms by use .of a brighter colour; • The Commonwealth Arms take precedence over State Arms, In relation to State"Arms, they take precedence in the order in which they appear in the shield of the Commonwealth Arms. It is undesirable to have too 'many emblems and logos on a page,

!.6 - Size and Colour

• The Arms should not be reproduced in sizes less than 20mm across, measured by. the length of the rest for the emu and kangaroo; • The Conventional Arms may be reproduced in full colour or in monochrome; • The Conventional and colour versions benefit from larger reproduction; • The Stylised Arms shouid not be reproduced in full 'colour, This design lends itself to reproduction in monochrome including metal coloured inks used on formal stationery;

Draft Version 2010,04,08 , • Fuil-colour reproduciionsmust match as Clos~ly as possible the original colours in the 1912 coloured version; different colours are not permitted. Computer reproduction must be capable of at least 256 colours;

, 1912 Coloured Version

• For single-colour reproduction, it is recommended that the Commonwealth Arms be reproduced in dark colours befitting its dignity. The colours considered most appropriate are black, dark red, dark blue and d~rk green against a light background. When using reverse versions, it is recommended that the arms appear in' white, silver or gold against a dark background.

7 - Placement of the Arms in Books

For paperbacks, the Commonwealth Arms should be displayed on the cover rather than on the title page. For hardcover books, the Commonwealth Arms may appear on the case and dust jacket as well as on the title page.

8 - Buildings

The Commonwe'alth Arms should, not be displayed externally on buildings unless the building houses a Commonwealth Department or Agency. Services funded under the HACC Program can display a poster of the Comri'lo,nwealth Arms on walls inside the building. , 9 - Objects, Mugs, Calendars, T-shirts etc

The Commonwealth Arms must not be displayed on objects used, for fund raising such as mugs, T shirts, calendars etc. In such instances, the HACC Logo alone should be ~sed.

10 - Further Information

. , .. For,further infOrmation regarding the protocols on the use of th~'Cominonwealth Arms or for further information on the nine accepted versions of the Commonwealth Arms, pleas contact:

Awards and Culture Branch Department of the Prime Minister and Cabinet PO Box 6500 CANBERRA ACT 2600 (02) 6271 5601 " [email protected] . . , . You may also wish to refer to the:,

• "Style Manual for Authors, Editors and Printers", see www.agimo.gov.auiinformationipublishingistyle manual for further information.

Draft Version 2010.04.08 HACC LOGO SUB-LICENCE SCHEDULE THREE - SERVICE PROVIDERS TO WHICH THE HACC LOGO SUB-LICENCE AGREEMENT APPLIES

ORGANISATION NAME:

ORG ID: - SPID SERVICE PROVIDER NAME , .-

. ,

, ..

Draft Version 2010.04.08 EXECUTED AS A DEED ON THE DATE FIRSTWRITTEN ABOVE

SIGNED, SEALED AND DELIVERED

for and on behalf of the'State of Queensland represented by the Department of Communities.

(Print name) (Signature)

(Date)

IL_ln_t_he_p_re_s_e_nc_e_o_f_____ , ____ ---'1

(Print name of witness) (Signature of witness)

[EXAMPLE EXECUTlo.N BLOC WHERE LICENSEE IS A COMPANy]

SIGNED, SEALED AND DELIVERED

for and on behalf of the [INSERT LICENSEE DETAILS]

. -~ .

ACN By authority of the Directors:

, I - (Print name of Director) , (Print name of Dii'ector/Secretary) 1<-----__-----'1 (Signature of Director) (Signature of Director/Secretary)

. (Date)

.OR,. in any other case (eg incorporated association or~tatutory authority), please execute in the appropriate manner.· ..i .

Draft. Version 2010.04.08 SCHEDULE 5· . ANNUAL FINANCIAL RETURN REPORTING TEMPLATE 01 JULY 20 to 30JUNE 20 , Org Id: Organisation Name: ______~-_ Contact Name:

SP Id: Service Provider Phone Number: Name: _____~------_ Address:

ABN: Effective from: ...... 1 ...... 1 ......

GST o Registered o Not Registered (Please tick one) Effective from: ...... I ...... I ...... Status:

INCOME AND EXPENDITURE SUMMARY Total HACC Funds received for the year: $ ...... : ...... (A)

Total Meal Receipts received for the year: $...... (8)

Total other income received for the year: $...... (C) ,. TOTAL INCOME for the year (A+B+C): $...... (D)

TOTAL EXPENDITURE for the yea~: $...... (E~

OPERATING.SURPLUS I DEFICIT (D. minus E): $ .... , ......

Draft Version 2010.04.08 SCHEDULE 5

. ANNUAL RETURN CERTlFICA TlON , In compliance with the Service Agreement, the Annual Return must be submitted no later than 30 September of each year. Please mail th completed Annual Return to the mail address listed in clause 15.1 (b) of this Agreement.

Organisation Id No.: Organisation Name:

..We, as the (Print full name) (Position: President I Chairperson I CEO I (Phone, number) , i?irector I Manager)

and __------~~~~----~~------as the (Print full name) (Position: Treasurer I Secretary I Finance (Phone number) Manager) .

Hereby certify that 1. A full and complete set of financial records has been maintained; 2. We have established procedures for verifying the accuracy and completeness of the information provided in the. Annual Return for,

SP Id: SeNice Provider Name:

3. We have reviewed these procedures and the service provider's compliance with them; 4. We are not aware of any breach by the. service provider of any terms and conditions of the Service Agreement; 5. We have reviewed the Annual Return arid supporting documentation; ·6. The An~ual Return and supporting documentation present fairly in all material respects the financial position and results of operations; and 7. The amount as stated in the Annual Return has been expended on the HACC Program Services described in the Project Summary Sheet (Schedule 4) of the Service, Agreement.

Signed: Date: I . I Signed: . Date: I I (Signature: President I Chairperson I (Signature: Treasurer I CEO I Director I Manager)· Secretary I Finance Manager)

Draft Version 2010.04.08 Schedule 6 Page 1 of 2

RECtPIENT CREATED TAX INVOICE (RCTI) AGREEMENT

Organisation Name:

Organisation ABN: ------Organisation GST GST registered: If Yes, pi ease certify the RCTI Status: -0 No 0 Yes Effective from: I I agreement below. ,

This is an Agreement between Department of Communities (Do C) and the OrgaQisation whose name appears above to enable DoC to issue RCTI in respect of the Service Agreement to which this RCTI Agreement forms the Schedule 6 and particularly in respect of the Services described ion Schedule 2 in the Organisation's Service Agreement.

i on the Organisation is I is not registered for GST, hereby certify that: and 1.. Department of COmmunities is registered for 2. the Organisation agrees to be bound by the GST purposes and its ABN is

terms and conditions of the. RCTI Agreement 25791 185 155,and . '. 0 outlined on page2*o 2. Department of Communities agrees to be bound by the terms and conditions of the RCTI Agreement outlined on page 2*.

Signature: Signature:

Print full Print full name: ------1 name: Position: Position: Director, HACC Contract Management' Disability & Community Care Services and Mu.lticultural Affairs

I i !Treasurer ISecretary)

Date: I I Date: I

* Refer to Schedule 6 Page 2

Draft , Version 2010.Q4.08 RECIPIENT CREATED TAX INVOICE (RCTI) AGREEMENT

1. Department of Communities will issue RCTls in respect of all Taxable Supplies made by the Organisation to Disability Services Queensland in return for the Funding from, Department of Communities, and provide a copy to the Organisation within twenty-eight (28) days. 2. The Organisation must remit the GST amount(s) to the Australian Taxation Office as required b'y the GST Law. . " 3. Department of Communities will issue Recipient Created Adjustment Notes (RCAN)in respect of any Adjustment Events that occur under this RCTI Agreement, 'and provide a copy to the Organisation (within twenty-eight (28) days after one has been requested or when Depa_rtment of Communities becomes aware of the adjustment event). 4. The Organisation agrees hot to issue Tax Invoices or Adjustment Notes in respect of these same Taxable Supplies (if this were to occur, the Organisation's Tax Invoice or Adjustment Note is not considered vawd and the RCTI and/or RCAN takes precedence). 5. The Organisation will notify Department Cif Communities immediately if it ceases to be registered for GST purposes, becomes aware of any reason for which its registration may be cancelled, or if it ceases to satisfy any of the RCTI requirements stated in the GST Law. 6. The Organisation acknowledges that it cannot enter into an Agreement permitting Department of Communities to issue a RCTt Agreement if it is not registered for GST, even if it is required to be registered. 7. The Organisation will notify Department of Communities in writing if it wishes Department of Communities to no longer issue the RCTI and the cancellation of this Agreement for Department of Communities to issue the RCTI will not take affect' until the advice of the cancellation has been received'by Department of CommiJnities. 8. The Organisation will notify Department of Communities in writillg immediately of any change to its GST status or ABN. 9. Department of Communities is registered for GST purposes and its ABi'J is 25 791 185 155. Department of Communities will notify the Organisation if it ceases to be registered for GST purposes, becomes aware of any reason for which its registration may be cancelled, or if it ceases to satisfy any of the RCTI requirements stated in the GST Law. 10. If the amount of GST recovered.from Department of Communities under this Agreement differs, for any reason" from the amount of GST paid or payable by the Organisation to the Commissioner of Taxation, including by reason of:' . 10.1 an amendment to the GST Law; , / 10.2 the issue of or an alternation in a ruling or advice of the Commissioner of Taxation; 10.3 a refund of GST to the Organisation in respe,ct of any Taxable Supply'inade under this Agreement; 10.4 a decision of any tribunal or court; or 10.5 a change 'in the'registration status of the Organisation, whether before or'after a payment was made and/or an adjustment event occurred, then, subject to obtaining written approval or instruction from Department of Communities, the differencla in amoun.ts will be paid by or to Department of Communities, as the case may be as s'oon as fs reasonably practicable. '

, Draft Version 2010,04.08 Banking Details EFT APPLICATION FORM

ELECTRONIC DEPOSIT OF FUNDS, SECTION A - YOUR FINANCIAL INSTITUTION ACCOUNT DETAILS l!We hereby agree that the/all paymentfs is/are to be made to

Organisation "'Name: ____'-- ______~

by way of direct deposit to the following a~count:

Name of Approved Financial Institution: ~ . . Institution/State/Branch Number: ...... 1 ...... 1 ...... 1 ...... 1 ... : .. .1 ...... (6 characters only) Account number: Account name: Signature: Name (please print): Position: Contact phone:

SECTION B - YOUR ORGANISA TlON'S AUTHORISATION TO RELEASE INFORMA TlON ' - l!We hereby authorise the approved financial institution to make available to the. Queensland

Government any records, statements or information on accounts operated. in connection. with . this Agreement: ...... (Name & Position)

...... : ...... •...... (Signature) \ SECTION C CERTlFICA TlON BYYOUR FINANCIAL INSTITUTION . (Organisation must ensure Section C is completed by their relevant Financial Institution e.g. Bank. Building Society etc) .

The above account details have been verified and are correct:

Name of Institution: Signature: ...... Name (please print): , Position: .....-, ...... , ...... Date:

BANK STAMP

SECTION D - FOR FORWARDING OF REMITTANCE ADVICE DETAILS

Address: ...... , ...... Fax number: ...... • : ... .

Draft Version 2010.04.08 Tabled by Mr Andrew Cripps MP Estimates Committee D Public hearing Friday 16 July 2010

Annastacia Palaszczuk MP • .1_ , , "_" 1"1\. / fl_.J. I.) Minister for Disability Services and Multicultural Affairs GPO Box 806 I :l MAY l010 Brisbane QLD 4001

Friday th May {

Dear Minister Palaszczuk,

On behalf of the management committee of Western Suburbs Meals on Wheels I would like to raise concerns regarding the recent round of HAeC National Standards Reviews.

Western Suburbs Meals on Wheels have been providing meals to the frilil and aged clients of our local community for over 35 years. We pride ourselves on our ability to provide a hot nutritious meal and a valuable social support to those in our community who need our service.

The paperwork imposed by Government has delivered a workload that is creating an enormous amount of strain. We are very sympathetic to the need for policies and reviews to ensure transparent accountability and equal access to services. We do not receive funding to cover administration costs or government help in any form to cover the ongoing standards. The meal subsidy is used to cover the cost of the meal.

Volunteers are being expected to undertake tasks such as the self assessment tool and desk review. This document is long{ complex and written In language foreign to most volunteers. This document is written apparently without common sense. Surely{ the standards could written in a much simpler format.

I, like other presidents and management committees{ should not be expected to spend many, many extra hours working without any government assistance on these reviews. These tasks are difficult and stressful enough for volunteers but have been made even more difficult by the inflexible nature of the recent review process. The day of the review is imposed on us with no latitude for change. The office of the reviewers very obviously think their time is much more valuable than ours. We ask you as Minister to please investigate why this review is so difficult. I, and all volunteers at Western Suburbs Meals On Wheels get enormous satisfaction and pleasure from making and delivering meals but feel our efforts In this review are much misunderstood and undervalued.

I am also concerned that If no consideration is given to the genuine issues raised In this correspondence that some Meals On Wheels will falter under the burden of paperwork and close. This would be a disaster for our clients.

All volunteers are committed to this valuable service and therefore ask you to give our concerns urgent consideration.

Yours sincerely, \A1ti2~ LO~'~ 'BoQe President

Cc Justine Elliot Andrew Fraser Scot! Emmerson Frank Taylor Debra Tape Gwen Bl'aga Michael Johnson Pomona & District Meals on Wheels PO Box 295 Pomona4568 Ph 54851777

David Gibson MP Member fOl' Gympie 82 Monldand St Gympie Qld 4570 Tabled by Mr Andrew Cripps MP Dear Mr. Gibson, Estimates Committee D Public hearing Friday 16 July 2010

I am writing in response to the Food Standards developed by the federal gove1'l1ment and implemented by the state governments in Australia. These standards include the provision for annual audits of Meals on Wheels kitchens which will cost us approximately $1500, We are a small, not-for-profit service which in the past fiscal year took in about $60,000 and had expenses of a few hundred dollars in excess of that amount. Despite the annual subsidy from Disabilities Queensland of about $14,000 we would be in fmancial trouble were it not for fundraising efforts and donations from the community that total something approaching $10,000 per year. So we need these expensive (some would argue unnecessary) audit fees like a hole in the head.

We at Pomona & District Meals on Wheels take great pride in providing fresh-cooked, nutritious meals to our customel·S. Our delivery area is a large one as we are in a rural setting; one of our delivery runs is over 60KM for the l'eturnjourney. We offer petrol money to our volunteer drivers, many of whom have expressed dismay at the rising price of operating a vehicle over the past 3 years, Costs for food, packaging, wages, repairs, insurance and other items have l'isen dramatically in recent years. Although we have about 70 volunteers on our books most ofthe . work involved in the day-to-day running comes down to a small and devoted core of people who are finding it burdensome dealing with the increasing workload due to the bureaucratic regulations imposed by various gove1'l1ment bodies. . We will endeavour to soldier on, but these extra fees al'e too much for our organization to handle; so we are asking for additional dollars, either in the form of an annual grant or an increase in the subsidy fl'om Disabilities Queensland.

Our pl'imalY aim is to keep people in their own homes by providing them with meals; for this we receive a modest subsidy. Putting these people in care would be much more expensive, Please consider our situation. We would be prepared to meet with you to discuss this further.

Thank you,

David Lanfranc'o, Cook/Supervisor, Treasurer