13351 SEW Dwrmp Statement Of
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Draft Water Resources Management Plan 2020 to 2080 Statement of Response Appendix 2 - Our response to the representations Appendix tables 2A to 2N 2 Appendix 2 - Our response to the representations Appendix tables 2A to 2N Appendix 2A - Overview Organisation Representation Comment Summary of Comment Our Response Changes to Reference Type dWRMP/SEA/ HRA Hampshire and S10.5 Overview - Protect and restore catchments from source to sea. We strongly believe in the merits of promoting None Isle of Wight Catchment sustainable and resilient water supplies at source Wildlife Trust Management and fully intend to continue to promote and deliver catchment management to improve the quality and reliability of the water sources we rely upon to fulfil our customer’s demand for water. Please refer to our WINEP and Business plan for more information about this. We recognise our role in addressing impacts on raw water quality. As this is a proactive programme, it sits within our future business plan commitments and WINEP, the only elements that relate to an impact in current DO are reflected in the WRMP. Kent Wildlife S12.40 Overview - We commend the efforts of South East Water to date We welcome your commendation of our ongoing None Trust and Catchment having engaged very positively with Catchment Sensitive activities to engage other land and water users within Sussex Wildlife Management Farming. We would however continue to advocate the catchments we operate in. We strongly believe Trust for their playing a greater stewardship role in the in the merits of promoting sustainable and resilient catchments that they and their customers depend on, water supplies at source and fully intend to continue working in partnership with others to address problems to promote and deliver catchment management at their source, rather than end of pipe. to improve the quality and reliability of the water sources we rely upon to fulfil our customer’s demand for water. Please refer to our WINEP and Business plan for more information about this. We recognise our role in addressing impacts on raw water quality. As this is a proactive programme, it sits within our future business plan commitments and WINEP, the only elements that relate to an impact on output from our existing sources is reflected in the WRMP - so essentially we haven’t forgotten it, it is just sitting in another place within South East Water’s long term plans. southeastwater.co.uk 3 Organisation Representation Comment Summary of Comment Our Response Changes to Reference Type dWRMP/SEA/ HRA Defra R1.4 Overview - Would like to understand how the plan will help to deliver We have updated rWRMP19 to address this point. Updated Environmental the government’s 25 year plan for the environment. In Section 1.3 Impact particular, how it will deliver net environmental gain in of rWRMP19 your company area. Environment R2.21 Overview - The company must provide in numerical format how We have included this information in our rWRMP19. Updated Agency Environmental much greenhouse gas it estimates it will emit for its Section 9 of Impact ongoing operations, as it has for its feasible options, or rWRMP19 signpost where this information can be found outside of the WRMP. Individual I112.3 Overview - Costs could change significantly in the next few years. There is a statutory requirement for us to develop None Finance Five year review is required. and publish a Water Resources Plan every five years. Therefore, as part of the process, the plan and costs will be reviewed and updated as necessary in five years time. Individual I38.3 Overview - Need reassurances that financially will not be impacted The rWRMP19 will be delivered in a manner that None Finance and this will result in no hosepipe bans. ensures we maintain an efficient service that is affordable, and ensure no deterioration in levels of service that lead to increased risk of hosepipe bans in the future. Individual I91.2 Overview - Use logical costing models for the 60 year forecast. One step of our decision making process is to None Finance generate a number of least cost plans (for different future scenarios) looking over a 60 year period. This approach is outlined in Section 8 and Appendix 8A of our rWRMP19. Each plan is generated using an optimisation model, this model takes into account the capital cost, operating cost, carbon cost and Environmental and Social cost of all our feasible options to solve the supply-demand balance at the lowest possible cost over the 60 year period. Draft Water Resources Management Plan 2020 to 2080 – Statement of Response 4 Appendix 2A - Overview continued Organisation Representation Comment Summary of Comment Our Response Changes to Reference Type dWRMP/SEA/ HRA Individual I117.1 Overview - Inside the front cover of South East Water’s Draft Water We created several versions of this infographic before None Formatting Resources Management Plan – Non-technical Summary settling on this design. The infographic is there to 2020 to 2080, the large ‘drop’ of water figured lacks provide a quick, high level snapshot of the proposal figures. People might like to know, for example, how timetable. In the WRMP report, Figure 6 provides much water reuse there is, how much desalination. further information about the supply demand balance Maybe the data are hidden away in the rest of the and future water needs. Section 9 provides more document (some on p. 41) but this would be the obvious details on levels of water re-use planned and water place to insert them. options in preferred plan. Ofwat R4.9 Overview - The main plan does not summarise all of the key concepts We consider we have got the balance of information None Formatting relating to the plan and there is significant cross in main report and in supporting technical appendices referencing to numerous technical appendices. This right. Otherwise customers will not understand our reduces the transparency and accessibility of the plan. plan. The non-technical summary provides a useful context, though would benefit from a clearer justification of the selected plan with meaningful details of cost. Waterwise S8.2 Overview - We support the innovative approach to behaviour We welcome the feedback and support for our plan. None Innovation economics and proposed step change in water efficiency. Hampshire A6.2 Overview - Leakage remains a key issue of concern. We have updated our leakage strategy for rWRMP19. Updated County Council Leakage Section 8 and Section 9 of rWRMP19 Hampshire and S10.1 Overview - Use water wisely and price water fairly. We welcome this comment and our plan aims to None Isle of Wight Leakage/PCC promote the efficient use of water and fair pricing Wildlife Trust too. Individual I77.1 Overview - The use of meters in homes is good. We agree, comment noted. None Metering southeastwater.co.uk 5 Organisation Representation Comment Summary of Comment Our Response Changes to Reference Type dWRMP/SEA/ HRA Individual I116.4 Overview - I am not convinced by the arguments put forward by We have endeavoured to reach and appeal to as None Negative South East Water. It seems that the company is more large an audience as possible with our dWRMP19 concerned about producing a glossy booklet with consultation as possible. One of the ways we sought pictures and diagrams than it is to present data in a way to do this was by presenting our plan in a range of in which its conclusions can be easily verified. formats from a glossy brochure, non-technical report, main technical report and a host of more detailed technical appendices on specific aspects of the Plan and its development. Individual I9.4 Overview - The strategy has too much waffle and not enough Your comment is noted. We tried to make our None Negative practical determinations. dWRMP19 as accessible as possible and to meet the requirements of our customers and stakeholders by producing it in a variety of document styles - technical appendices, the main technical document, a non-technical summary and an A5 overview leaflet. Ash Parish P4.1 Overview - Looking at water consumption for the next 60 years Our decision to adopt a 60 year planning horizon is None Council Negative rather than 25 years is either bold or foolhardy. explained in Section 6.2 of rWRMP. We believe looking over such a long time period has added value to our decision making process. Ash Parish P4.2 Overview - There are lots of unknowns over the 60 year period. We agree, our decision making today has been better None Council Negative Examples given. informed because we have attempted to quantify the unknowns . Edenbridge P5.1 Overview - One is tempted to say “Good so far, but .....!” And the ‘but’ We have updated our forecast and preferred plan to None Town Council Negative is based upon the report of the National Infrastructure align with the National Infrastructure Commissions’ Commission’s entitled ‘Preparing for a drier future - report recommendations. England’s water infrastructure needs’. Edenbridge P5.2 Overview - The consultative document, moves in that direction We have updated our rWRMP19 to deliver a more Updated Town Council Negative to address water supply issues, but is much slower in ambitious twin track, demand management led plan Section 8 and progressing the issues and needs which are already and improved resilience. Section 9 of urgent, let alone their status in a few year’s time. rWRMP19 Draft Water Resources Management Plan 2020 to 2080 – Statement of Response 6 Appendix 2A - Overview continued Organisation Representation Comment Summary of Comment Our Response Changes to Reference Type dWRMP/SEA/ HRA Waterwise S8.1 Overview - We note - and welcome - that South East Water has We welcome this support for our plan.