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STANDARDS OPERATING PROCEDURES (Sops) for PREVENTION of and RESPONSE to GENDER BASED VIOLENCE in the SOUTH WEST ANDNORTH WEST REGIONS of CAMEROON

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The GBV Sub-Cluster SW/NW STANDARDS OPERATING PROCEDURES (SOPs) FOR PREVENTION OF AND RESPONSE TO GENDER BASED VIOLENCE IN THE SOUTH WEST ANDNORTH WEST REGIONS OF CAMEROON Date of Review/Revisions: 1st Draft 6th May 2019 2nd Draft 26th June 2019 Final Document 28th June 2019 1ST Revision 1 Developed with the technical and financial support of the United Nations Population Fund (UNFPA) in Collaboration with: The Ministry of Women’s Empowerment and the Family The United Nations Population Fund The Ministry of Social Affairs The Ministry of Public Health The United Nations High Commission for Refugees (UNHCR) The United Nations Children Fund (UNICEF) The United Nations Entity for Gender Equality and the Empowerment of Women (UNWOMEN) World Food Program Care International International Rescue Committee Plan International Cameroon Reach Out NGO Africa Millennium Development Network The Hope Center Cameroon Cameroon Medical Women Association Women in Action Against Gender Based Violence Women’s Guild for Empowerment and Development Global Forum for the Development of the Less Privileged International Federation of Women Lawyers (FIDA) Human is Rights Ministry of Justice (Court of Appeal NW) Médecins du Monde Suisse The General Delegation for National Security (Gender desk Central Police Station Buea) Community Initiative for Sustainable Development (COMINSUD) Martin Luther King Jr. Memorial Foundation (LUKMEF) Cameroon National Association for Family Welfare (CAMNAFAW) Cameroon Baptist Convention Health Services (CBCHS) Women in Action Against Gender Based Violence Integrated Islamic Development Association CARITAS Cameroon INTERSOS Interfaith Vision Foundation Cameroon (IVFCam) 2 ACKNOWLEDGMENT This work would not have been complete without the support of many people and institutions. The journey that began two months ago has finally come to an end. Indeed, a long journey could not have been accomplished without the commitment of the stakeholders who worked tirelessly and even went beyond their mandates to make this a success. Special thanks are extended to all stakeholders that played a leading role in the development of the first draft of this document in May 2019, especially during the GBV Sub- Cluster consultations. The three days follow-up consultative meeting, held in Douala, significantly enriched the process and contributed to the successful validation of the Standard Operating Procedures (SOP). Of great importance is the sacrifice by the women associations and the local chiefs who volunteered their precious time to provide information and represented the views of the women and the men in grassroots. While it is not possible to mention all the individuals and institutions that contributed to the development of the SOPs, the contributions from the Government Ministries, International and National Non-Governmental Organizations, UN-agencies have been instrumental in this exercise and a big thank you to colleagues from UNFPA for supporting all the development process. It is therefore my hope that these SOPs will provide guidance to all partners across South West and North West Regions to deliver quality, comprehensive and coordinated services to respond to the consequences of Gender Based Violence. Ms. Siti Batoul Oussein UNFPA Representative 3 Table of Contents 1. Gender Based Violence in South West / North West crisisError! Bookmark not defined.4 1.1. Purpose of the Standard Operating Procedures (SOPs)Error! Bookmark not defined.4 1.2. Scope of these SOPs ................................................................................... 84 2. Settings and Persons of concern ............................................................................. 10 3. Definitions and Terms .............................................................................................. 10 3.1. General terms ............................................................................................ 106 3.2. GBV case definitions ................................................................................... 11 4. Guiding Principles .................................................................................................... 12 4.1. Guiding principles for all actions ................................................................... 12 4.2. Guiding principles for working with individual survivors/victims ....................... 8 5. Reporting and Referral Mechanisms ...................................................................... 13+ 5.1. Disclosure and reporting............................................................................... 14 5.2. Help-seeking and referral pathway ............................................................... 15 5.3. Consent and information sharing .............................................................. 1814 5.4. Immediate response actions and referrals ................................................ 1914 5.5. Special procedures for child victims/survivors .......................................... 1915 6. Responsibilities for Survivor/Victim Assistance (Response)Error! Bookmark not defined.15 6.1. Health/medical response .......................................................................... 2017 6.2. Psychosocial response ................................................................................. 22 6.3. Security response.......................................... Error! Bookmark not defined.1 6.4. Legal/justice response 261 6.5. Livelihood/ economic empowerment of survivors……………………………. ..261 7. Responsibilities for Prevention ............................................................................... 324 7.1. All parties to these SOPs .......................................................................... 3225 7.2. Community leaders .................................................................................. 3326 7.3. Women’s groups, men’s groups, youth groups, other community groups . 3326 7.4. Health/medical ......................................................................................... 4026 7.5. Social services/psychosocial ........................................................................ 27 7.6. Security ........................................................................................................ 28 7.7. Legal justice ................................................................................................. 28 7.8. Other sectors/clusters .................................................................................. 28 8. Informing the Community About These SOPs .......................................................... 42 8.1. Information dissemination to the community ................................................. 43 8.2. Information dissemination to other organizations and government ............... 43 9. Documentation, Data, and Monitoring ......................... Error! Bookmark not defined. 9.1. Documentation of reported incidents ............... Error! Bookmark not defined. 9.2. Data management, reported incidents ............. Error! Bookmark not defined. 9.3. Qualitative data about GBV risks and unreported incidentsError! Bookmark not defined. 9.4. Indicators ........................................................ Error! Bookmark not defined. 9.5. GBV monitoring report ..................................... Error! Bookmark not defined. 10. Coordination ............................................................................................................ 43 10.1. Coordination mechanisms ............................................................................ 43 4 10.2. Coordinating agencies ..................................... Error! Bookmark not defined. 10.3. Camp/village/local GBV working group ......................................................... 44 10.4. Sub-Country Level GBV working group ........................................................ 45 10.5. National GBV working group ........................................................................ 46 10.6. Case management meetings ........................................................................ 46 11. Signature Page for Participating Actors .................................................................... 47 Annex 1. Codes of Conduct & SEA Reports and InvestigationsError! Bookmark not defined. Annex 2. Case Definitions (Types of GBV) ............................ Error! Bookmark not defined. Annex 4. Forms and Documents Used in this Setting ............ Error! Bookmark not defined. 5 ACRONYMS AoR : Area of Responsibility GBV Gender Based Violence GBV AoR Gender Based Violence Area of Responsibility GBVIMS Gender Based Violence Information Management System HTP Harmful Traditional Practices IASC Inter Agency Standing Committee IEC Information Education Communication IRC International Relief Committee MISP Minimum Initial Service Package NGO Non-Governmental Organization PSEA Prevention of Sexual Exploitation and Abuse SEA Sexual Exploitation and abuse SGBV Sexual and Gender Based Violence SOP Standard Operating Procedures SRHR Sexual Reproductive Health and Rights SV Sexual Violence ToR Terms of reference UNCT United Nations Country Team UNFPA United Nation Population Funds UNDSS United Nations Department for Safety and Security 5 Ws Who, what, where, when, for whom 6 1. Gender Based Violence in South West/ North West crisis The North West and South West Regions of Cameroon are going through a protracted socio-political crisis, characterized by an unpredictable and volatile security
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