The CV of Prof. Ghazi A. Al-Weshah (Sep -2021)

Ghazi Abdullah Ahmad Al-Weshah PhD, Mphil, MBA, BSc

CEO, Al-Balqa Electronic Academy LLC Director of Jordanian-Korean Center for ICT- Information Access Center

Contact information

Mobile: +962 795 777 901

E-mails: [email protected], [email protected], [email protected].

Google Scholar profile: https://scholar.google.com/citations?user=f3DtXOsAAAAJ.

Education - Mphil/PhD in Marketing and strategy of marketing information systems. Newport Business School, University of Wales, UK, March – September- 2010. Thesis title: The role of marketing information systems in creating informational competitive advantages in Jordanian banks: a strategic approach. Academic Memberships- Member of the Academy of Marketing-UK. - Master of Business Administration (MBA)/ Marketing. University of – March-2002. - B.S in Economics and Managerial Sciences. Al-Albayt University – June-1999.

Profile Summary Prof. Al-Weshah is a leading professional with diverse experience in consultation, training, research, and teaching in fields of marketing, management, and socio-economic studies for local and international projects. He has a solid background in economics, business administration and marketing with PhD in marketing from the University of Wales in UK. Currently, Dr. Al-Weshah is a Professor of Marketing, CEO for Al-Balqa Electronic Academy (LLC), and Director of Jordanian- Korean Center for ICT- Information Access Center at Al-Balqa Applied University-Jordan. Dr. Al- Weshah was Vice Dean of Scientific Research at Al-Balqa Applied University between 2017 and 2020. Prof. Al-Weshah was a Head of Marketing Department at the Faculty of Business, Al-Balqa Applied University- Jordan between 2015 and 2017. He was a part-time lecturer for graduate and undergraduate programs in Edinburgh Business School (EBS) in Jordan, the , , German Jordanian University, Princess Sumaya University for Technology,

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) , and Luminus Education Group. Prof. Al-Weshah was visiting professor for two semesters in the joint MBA program between Florida Atlantic University and Al-Baha University in Saudi Arabia. Prof. Al-Weshah is outstanding researcher in areas that serve the needs of local and international business community. He has published more than 27 research papers in the field of marketing and management in international refereed journals with more than 800 citations for his research publications with H-index is 14. His research interests are marketing information, bank marketing, competitive intelligences and strategy, CRM, SMEs marketing, E-business, and E-marketing. He is an active reviewer in more than 15 international refereed journals. Prof. Al-Weshah has delivered specialized training programs for professionals and executives in many industries in different areas of marketing and management in Jordan, UK and Saudi Arabia. Some training programs have been prepared such as Mini MBA program, Marketing and sales for non-specialists, CRM and customer services, Marketing communications, Marketing plans, TQM, Teamwork & teambuilding, Sales force evaluation, and Performance management. Prof. Al-Weshah has delivered specialized consultations services and studies for various projects in the areas of project feasibility, exporting performance, socio-economic and marketing studies. Prof. Al-Weshah has supervised many MBA dissertations in different areas in Jordan and Saudi Arabia such as marketing information systems, branding strategy, management information, and employees’ satisfaction. On the other hand, he has examined more than 50 Master theses in different universities. Prof. Al-Weshah is an active member and head for many committees to represent Higher Education Accreditation Commission (HEAC) aims to advance quality and equity in higher education in Jordan.

Prof. Al-Weshah is a committed and hard-working professional with excellent communications and presentation skills. He is self-motivated professional with positive attitude with excellent team building and time management skills. He has a proven record to achieve goals and targets through effective planning, careful implementation and management.

Career Objective

- To obtain a challenging progressive research and teaching position in a leading institution suitable for my skills and qualifications. - To provide a high-quality consulting studies and training for key projects that contributes to professional, social and economic development. - To build relational networks with professionals, academics, and researchers.

Key qualifications

- Excellent academic skills and experience in Business Administration and Marketing in UK, Jordan, and KSA. Courses Taught: principles of marketing, marketing management, marketing research, marketing communications, information marketing, operations research, marketing strategy, sales management, management information systems and all basic business courses.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - High quality consultations as social-economic expert in different local and international projects. - High quality training in different industries and areas such as such as Mini MBA program, Marketing and sales for non-specialists, CRM and customer services, Marketing communications, Marketing plans, TQM, Teamwork & teambuilding, Performance management, sales force evaluation, and proposal writing for market research. - Diverse research skills and capacity in marketing, banking, and small businesses development. - Committed and hardworking professional to achieve goals and targets through effective planning, careful implementation and management. - Excellent and effective communications and presentation skills. - High-quality consultation services in marketing, training for various businesses at national and international levels. - Effective leadership, team building and motivation as well as change management skills. - Adaptive, creative and willing to learn and easy going personality.

Employment History and Processional Experience

- CEO, Al-Balqa Electronic Academy. A limited liability company. Duties: leading and managing training programs and consultations. Feb 2021- present. - Professor of Marketing, Department of Marketing, Faculty of Business, Al-Balqa Applied University, Salt- Jordan. Jan 2021- present. - Director – Jordanian- Korean Center for ICT- Information Access Center at Al-Balqa Applied University-Jordan. Duties: leading and managing technology –based empowerment and training for academic, managerial staff, students, and local community. Sep 2020- present. - Vice Dean– Deanship of Scientific Research, Al-Balqa Applied University, Salt- Jordan. Duties: managing the research tasks and activities at BAU such as sabbatical leave, conferences, workshops, and research projects. Sep 2017- Sep 2020. - Associate Professor of Marketing (Double points promotion) - Faculty of Business, Al-Balqa Applied University, Salt- Jordan. Oct 2015- Jan-2021. - Head of Marketing Department – Faculty of Business, Al-Balqa Applied University, Salt- Jordan. Duties: managing and supervising all the department activities and tasks. Sep 2015- Sep 2017. - VisitingAssistant Professor of Marketing, Department of E-Marketing and Social Media – The King Talal Faculty for Business and Technology, Princess Sumaya University for Technology, - Jordan. Duties: Teaching marketing courses.Summer 2014/2015. - Assistant Professor of Marketing, Marketing Department – Faculty of Business, Al- Balqa Applied University, Salt- Jordan. Duties: Teaching business and marketing courses for both postgraduate and undergraduate levels such as marketing research, marketing communications, service marketing, marketing management, pricing strategies, and principles of marketing. As well as conducting research in different areas business, marketing and related fields. Sep 2010- Sep 2015.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - Part time lecturer of Marketing, MBA, Edinburgh Business School in Jordan– Ahliya Amman University, Amman- Jordan. Duties: Teaching marketing courses for MBA. Sep 2014- Jan 2015 - VisitingAssistant Professor of Marketing, Department of E-Marketing and Social Media – The King Talal Faculty for Business and Technology, Princess Sumaya University for Technology, Amman- Jordan. Duties: Teaching marketing courses. Summer 2013/2014 - Assistant Professor of Marketing, Marketing – Part time lecturer. School of Management and Logistics Sciences, German Jordanian University, Jordan. Duties: Teaching business and marketing courses. Jan 2013- June 2016 - Assistant Professor of Marketing, Marketing – Part time lecturer. Faculty of Business, Luminus Education, Amman- Jordan. Duties: Teaching business and marketing courses for both international undergraduate programmes. Jan 2013- Sep 2014 - Assistant Professor of Marketing, Marketing Department – Joint MBA program between Florida Atlantic University and A-Baha University, Faculty of Administrative and Financial Sciences, Al-Baha University, Saudi Arabia. Duties: Teaching business and marketing courses for both postgraduate and undergraduate levels such as TQM, Small Business Management, Marketing Management, Principles of Marketing, Strategic Management, and operations management, Crisis and Risk Management, International Business, As well as supervising many MBA Theses and conducting research in different areas of marketing and their applications. Sep 2012-Sep 2013 - Assistant Dean for Planning, development, and Quality Assurance– Faculty of Planning and Management, Al-Balqa Applied University, Salt- Jordan. Duties: adopting the planning approach for academic programmes and enhancing quality assurance standards of teaching and academic programmes as well as monitoring sustainability of graduates in the labour market. Sep 2011-Sep 2012 - Teaching Assistant and Invigilator. The University of Wales, Newport Business School. Duties: presenting seminars in marketing sessions and invigilating student exams. April 2008 to June 2010 - Londis Shop Manager (50% part time job), Newport city-UK. Duties: undertaking the managerial, marketing, and sales tasks in the shop. Nov 2008 to Jan 2010, - Lecturer in Business Administration Department – Grade A, Faculty of Planning and Management, Al-Balqa Applied University, Salt- Jordan. Duties: teaching different business and marketing courses such as marketing strategy, marketing management, information marketing, marketing management, principles of marketing, and operations research. Aug 2004 to Nov 2006, - Instructor for special training short course for private sector employees in Saudi Arabia in the area of planning of sales meeting, customer’s information systems and marketing strategies. January 2002 to 2005, - Financial Controller- General Management, Jordan National Bank. Duties: perform financial control and auditing to write notes and correct variances on the banking operations Aug 2001 to Sept 2002, - Research and Teaching Assistant, Faculty of Business Administration/ Marketing Department, University of Jordan. Duties: helping in research, teaching various

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) courses and supervising exams for undergraduate students in the department. Jan 2000 to Aug 2001 - Insurance Agent, Yarmouk Insurance Company. Duties: performing various individual and group insurance sales and contracts in Jordan. July 1999 to Jan 2000.

Membership Ofboards &Committees

- A team leader for participation in King Abdullah II Award for Excellence (Leader of Partnerships and Resources Criterion) - A board member of scientific research, Deanship of Scientific Research 2017-to 2020. - A board member for Faculty of Graduate studies 2017-to 2020. - A board member of faculty of Business, 2015-2017. - A committee member for establishing technology transfer office. - A board member of marketing Department, 2010-present. - An active member and head for many committees to represent Higher Education Accreditation Commission (HEAC) aims to advance quality and equity in higher education in Jordan.

Research Interests Marketing information systems, SMEs marketing, CRM, Marketing communications, Continuous improvement, International marketing, Learning organizations, E-Business, Business strategy, TQM, and Marketing intelligence. Teaching Interests Marketing management, strategic management, marketing strategy, pricing tactics and strategies, consumer behaviour, marketing information systems, marketing communication, promotion, marketing research, TQM, small business management, research methodology, banking marketing, international business, organization theory, operations management, and all basic business courses. Training Interests Mini MBA program, Marketing and sales for non-specialists, CRM and customer services, Exporting performance, Marketing communications, Marketing plans, sales force evaluation, TQM, Teamwork & teambuilding, Performance management, proposal writing for market research. Consultation Areas - Afield visit for improving marketing performance in Al-HikmaCompany for plastic products in cooperation with Jordan Chamber of Industry-2019. - High quality consultations as social-economic expert in different local and international organizations such as USAID and European Union. - A consultant for preparing strategic plan for Faculty of Financial and Administrative Sciences. Al-Baha University – Saudi Arabia, 2013. 5

The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - A member of scientific committee for developing MBA program at the Faculty of Financial and Administrative Sciences. Al-Baha University – Saudi Arabia, 2013. - Social assessment consultant, in preparing a proposal for Regional and Local Development Program. Technical Evaluation for Municipalities Projects in Cycle 1. City and Villages Development Bank, Amman-Jordan. 2012. - A consultant for preparing A feasibility study for starting up a recycling plant of used vehicle batteries. Creative Thinking for Consulting Services (CTC) - Amman- Jordan. 2012. - Social marketing consultant in preparing a proposal for “Development of a Youth Water Prefect at School and Local Community to Increase Youth Public Awareness and Behavior Change”. PAP USAID Project –Jordan. 2011 - Social marketing consultant in preparing a proposal for “Development of a Youth Efficient Energy Saving Prefect at School/University and Local Community to Increase Youth Public Awareness and Behavior Change”. PAP USAID Project – Jordan. 2011. - Member of professional team in developing production unit project at Al-Balqa Applied university- Jordan. 2011 - Member of professional team in implementing different development projects and preparing feasibility studies for different businesses. Creative Thinking for Consulting Services (CTC) - Amman- Jordan. - Social marketing consultant in preparing a proposal for design “Social marketing program to change householders’ behaviours towards efficient indoor use for water and energy”. A USAID Project –Jordan. 2012 - Social marketing consultant in preparing a proposal for design “Social marketing program to change householders’ behaviours towards efficient outdoor use for water and energy”. A USAID Project –Jordan. 2011 - Jordan National Bank, A team leader for "Comparative strategic study for Jordan National Bank with the banking sector in Jordan". 2002. - Jordan National Bank, A team leader for a study of evaluation of branches performances in Jordan National Bank”, 2002.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) Publications (Up to date: about 800 citations for my research publications in Google scholar with H-index is 14), In Refereed Journals:

- Dana Kakeesh, Ghazi A Al-Weshah, & Ruba Dababneh (Forthcoming-2021) “Leveraging Market Share through Selling Skills: The Mediating Role of Adaptive Selling Behaviour”, Int. J. Business Performance Management .Inderscience. - Ghazi A. Al-Weshah, Dana F. Kakeesh, & Noor Al-Ma'aitah (2021) Digital marketing strategies and international patients’ satisfaction: an empirical study in Jordanian health service industry. Journal of Applied Economics. Vol.39. DOI: 10.25115/eea.v39i7.4811 - Ismail Abushaikha, Ghazi Al-Weshah & Malek Alsharairi (2021) “How do retail firms benefit from co-locating in logistics-intensive clusters? A focus on the inbound supply function, The International Review of Retail, Distribution and Consumer Research”- Routledge, Vol.30, No.1, pp.27-45. - Dana F. Kakeesh, Ghazi A. Al-Weshah, & Noor Al-Ma'aitah (2021) Maintaining Customer Loyalty Using Electronic Customer Relationship Management (E-CRM): Qualitative Evidence from Small Food Businesses in Jordan. Journal of Applied Economics. Vol.39 DOI: 10.25115/eea.v39i7.4810 - Fawwaz Alhammad; Ghazi Al-Weshah & Abdullah Aljarodi (2021) Governmental Intervention and Entrepreneurs’ Personal Values: Qualitative Evidence from Saudi Arabia. Middle East Journal of Management- Inderscience. Vol. 8, No.1, pp. 23-41. - Ghazi Salem Al-Jobor, Ghazi A Al-Weshah, Marwan Al-Nsour, Mohammd Abuhashesh, & Ra’ed Masa’deh (2020) “The Role of Product Innovation and Flexibility as Competitive Priorities in Gaining Market Share Empirical Evidences from Jordanian Manufacturing SMEs”. International Journal of Systematic Innovation, Vol. 6 No. 2. pp. 20-35. - Ghazi A. Al-Weshah (2019) “Towards Internal Marketing Practices in Enhancing Job Engagement: Practical Evidence from Jordanian Hospitals”, International Journal of Pharmaceutical and Healthcare Marketing- Emerald. Vol. 13 No. 1, pp. 40-56. - Ghazi A. Al-Weshah (2019) “The current status of customer relationship management: experience of small businesses in Jordanian food industry”. International Journal of Electronic Customer Relationship Management- Inderscience, Vol.12, No.1, pp.1-20 - Ghazi A. Al-Weshah (2019) “Organizational Excellence as a Marketing Tool: Greater Amman Municipality (GAM) as a Case Study”. International Journal of Business Performance Managemen- Inderscience, Vol.20, No.2, pp.110- 120. - Ghazi A. Al-Weshah, Excimirey Al-Manasrah, & Manar Al-Qatawneh (2019) “Customer relationship management systems and organizational performance: Quantitative evidence from the Jordanian telecommunication industry”. Journal of Marketing Communications, Routledge,Vol. 25. No.8, pp. 1-21. - Haitham Alali, Raed Wishah, & Ghazi Al-Weshah (2019) “The Demarketing of Energy Drinks Using Facebook Media: A Healthcare Perspective”. International Journal on

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) Advanced Science, Engineering, and Information Technology, Vol.9, No.3, pp. 835- 840. - Ghazi A. Al-Weshah (2018) “E-Marketing Practices from Jordanian Tourism Agencies Perspectives: A Qualitative Evidence”. Journal of online marketing, IGI Global , Vol.8, No.1, pp. 21-36 - Ghazi A. Al-Weshah (2017) “Marketing Intelligence and Customer Relationships: Empirical Evidence from Jordanian Banks”. Journal of Marketing Analytics, Springer, Vol.5, No.(3-4), pp. 141-152. - Othman Obeidat, Ghazi Al-Weshah, & Marwan Nsour (2016) “Toward integration between total quality management & knowledge management: evidence from libraries of Jordanian universities”. International Journal of Managerial Studies and Research (IJMSR),Vol 4, Issue 10, PP. 1-11 - Ghazi A. Al-Weshah , Muhammed S. Alnsour , Khalil Al-Hyari, Fwwaz Alhammad & Raed Algharabat (2013) “Electronic Networks and Relationship Marketing: Qualitative Evidence From Jordanian Travel Agencies”, Journal of Relationship Marketing, Talyor and Francis, Vol.12, No.4, pp. 261-279. - Ghazi A. Al-Weshah. (2013). “The Role of Internet Banking in Continuous Improvement Areas: A Quantitative Evidence from Jordanian Banks”. International Journal of Business Performance Management. Vol.14, No.2, pp.181-196 - Raeeda Al-Saa'da, Yara Abu Taleb, Mais Al Abdallat, Rasmi Al-Mahasneh, Nabil Nimer,& Ghazi A. Al-Weshah (2013)” Supply Chain Management and Its Effect on Health Care Service Quality: Quantitative Evidence from Jordanian Private Hospitals”, Journal of Management and Strategy, Vol.4, No.2. pp.42-51. - Ghazi Al-Weshah & Khalid Al-Zubi. (2012) “E-business Enablers and Barriers: Empirical Study of SMEs in Jordanian Communication Sector”. Global Journal of Business Research (GJBR).Vol. 6, No. 3, PP.1-15. - Khalil Al-Hyari, Ghazi Al-Weshah, & Muhamad Al-Nsour. (2012) “Barriers to Internationalisation in SMEs: Evidence from Jordan”. Journal of Marketing Intelligence and Planning, Vol 3, No 2. PP 188-211. - Khalil Al-Hyari, Muhamod Al-Nsour, & Ghazi Al-Weshah. (2012).”Religious Beliefs and Consumer Behaviour: From Loyalty to Boycotts”. Journal of Islamic Marketing. Vol. 3. No. 2. 2012. - Marwan Al-Nsour & Ghazi Al-Weshah. (2011) “Learning Organization and Intellectual Capital: An Empirical Study of Jordanian Banks”. European Journal of Business and Management, Vol.3, No.8. PP.12-23. - Ghazi Al-Weshah, Khalil Al-Hyari, Amjad Abu Elsamen, & Marwan Al-Nsour. (2011) “Electronic Networks and Gaining Market Share: Opportunities and Challenges (Cases from the Jordanian Handicrafts Sector)”. International Journal of Information Communication Technologies and Human Development (IJICTHD). Vol 3. Issue 3, PP.1-15. - Khalil Al-Hyari, Marwan Al-Nsour, Muhammed Alnsour, Ghazi Al-Weshah, & Bandar Abutayeh (2011) “Exporting Performance and Manufacturing Activities in Jordanian SMEs: External Barriers and Relationships”. International Journal of Global Business (IJGB), Vol. 4, No.1. PP. 44-72.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - RafatSalameh, Ghazi Al-Weshah, Marwan Al-Nsour and Ahmad Hiyary (2011). “Alternative Internal Audit Structure and Perceived Effectiveness of Internal Audit in Fraud Prevention: Evidence from Jordanian Banks”. Canadian Social Science. Vol. 7, No. 3. PP.40-50. - Marwan Al-Nsour, Ahmad Al-Tit, Aktham Al-Sarayreh, and Ghazi Al-Weshah (2010). “The implementation of TQM and its Impact on Job Satisfaction among Employees of the Jordanian Banks”. Journal of West Asian Studies, Vol. 24, No.1. 2010.

Funded Research Projects

- Project team member, Erasmus funded project entitled by “Enhancing teaching, learning, and graduate employability through university-enterprise cooperation- ELEGANT (2020-2023). - Funded project by Al-Balqa Applied University (2020- ongoing project) Examining the key determinants of consumer’s adoption of genetically modified food in Jordan. - Funded project by Al-balqa Applied University, (Closed project) Ghazi Al-Weshah, Khalil Al-Hyari, Amjad Abu Elsamen, and Marwan Al-Nsour. (2011) “Electronic networks and gaining market share: opportunities and challenges (cases from the Jordanian handicrafts sector)”. International Journal of Information Communication Technologies and Human Development (IJICTHD). Vol 3. Issue 3, PP.1-15.

Papers under Preparation - Ghazi Al-Weshah, Social media in tourism industry. - Ghazi Al-Weshah. Competitive priorities in Jordanian SMEs. - Ghazi Al-Weshah. Employee relationship management in Jordanian hospitals. - Ghazi Al-Weshah, E-WOM mechanisms in Jordanian tourism.

Papers Submitted and Under Review

- Entrepreneurial Marketing in Jordanian SMEs: Initiatives and Challenges - Service Quality and Customer Loyalty: Evidence from Jordanian banks - Customer Attitudes and Instagram Advertisement: Towards an Empirical Model - Employee Relationship Management and Achievement Motivation: Insights from Jordanian Private Hospitals - Trends in Middle East Tourism literature: systematic review of tourism published research. - E-CRM and market share in food industry.

In Refereed and International Conferences

- Abdullah M Baabdullah, Nripendra P Rana, Ali Abdallah Alalwan, Raed Algharabat, HaticeKizgin, & Ghazi A Al-Weshah (2019) “Toward a Conceptual Model for Examining the Role of Social Media on Social Customer Relationship Management

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) (SCRM) System”. International Working Conference on Transfer and Diffusion of IT TDIT Smart Working, Living and Organising pp 102-109. 23-24 June, 2018, Portsmouth , UK. - Hussam abuhamour & Ghazi Al-Weshah (2015) The role of organizational development in quality improvement in higher education: An applied study on Jordanian universities. (In Arabic language) The International Arab Conference on Quality Assurance in Higher Education IACQA'2015. 3-5 March 2015, university of sharjah, United Arab Emirates. - Ghazi Al-Weshah and Khalid Al-Zubi, (2013). Internet Banking As A Continuous Improvement Tool: An Empirical Study in Banking Industry, ICEBMM 2013 : International Conference on Economics, Business and Marketing Management, May 22-23, 2013, Berlin, Germany. - Ghazi Al-Weshah, Jonathan Deacon, and Andrew Thomas. (2009) “The Current Status of Marketing Information Systems in Jordanian Banking Industry: Qualitative Evidence”. Symposium models, methods, and engineering of competitive intelligences. 25-26 November 2009. Côte d’Azur – France. - Ghazi Al-Weshah and Jonathan Deacon. (2009) “The Role of Marketing Information Systems in Responding to External Environmental Factors: An Empirical Study of the Jordanian Banking Industry”. 9th Global Conference on Business and Economics, 15- 16 October 2009. Cambridge University-UK - Ghazi Al-Weshah and Jonathan Deacon. (2009) “The Role of Marketing Information Systems in Making Better Decisions: Evidence from Jordanian Banking Industry”. Academy of Marketing Annual Conference, 7-10 July 2009. Leeds. UK.

Postgraduate Examination Activities - External examiner for more than 12 Master Theses at The University of Jordan, German Jordanian University, , Graduate School of Business Administration (GSBA) Princess Sumaya University for Technology, and . - Internal examiner for more than 30 Master Theses at Al-Balqa Applied University.

Training Course - Exporting performance, Jordan Chamber of Industry, October-2019 - Institutional Management of Research Innovation, Erasmus+ project, Arab Universities Association, Amman, September, 2018 - Intellectual property and patents, Ministry of Industry, Jordan, August, 2018 - Institutional Management of Research Innovation, Erasmus+ project, University of Barcelona, Spain, June, 2018 - Institutional Management of Research Innovation, Erasmus+ project, Leuven University, Belgium, May, 2018 - Special training on Nvivo software for researchers, University of Wales, UK. April 2009

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - PhD students’ development programme, The University of Wales, UK. March 2009. - PhD students’ workshops programme, The University of Wales, UK. April 2008. - Effective Researcher Course, Cardiff University, Cardiff-UK, April 2007. - Generic Skills Programme for PhD students, The University of Wales, UK.2006-2007. - Financial Markets Operations, Institute of Banking Studies-Amman, October 2001. - Business English (Self Training), Institute of Banking Studies-Amman, June 2002. - Evaluation of Risky Investment, Institute of Banking Studies-Amman, June 2002. - Capital Budgeting, Institute of Banking studies-Amman, August 2002. - Comprehensive training program in different banking activities such as deposits, credit facilities, letter of credit, banking guarantees, banking marketing, financial analysis, transfers, financial control, banking cards. This training is organized by the Jordan National Bank, from May to August 2001.

Delivered Training Activities - AuthenTEC , Marketing and sales for business owners, , November, 2019. - Publications in academic refereed journals, Al-Balqa Applied University. October, 2019 - Ministry of Trade and Industry- Jordan, Challenges of intellectual properties in universities and academic institutions, March, 2019. - Al-Balqa Applied University, How to publish a research paper, special training course for Academic staff. May, 2018. - Al-Balqa Applied University, Qualitative Research Design, special training course for Business School members. April, 2018. - The University of Jordan, Center of Consultations, a coordinator for special training course for Mini MBA about marketing and sales. December, 2016. - Talal Abu Ghazaleh, Center of Consultations, special training course for Mini MBA about marketing management. May, 2016. - The University of Jordan, Center of Consultations, special training course for Mini MBA about marketing strategy. December, 2014. - The University of Jordan, Center of Consultations, special training course for Mini MBA about TQM. December, 2014. - Special training for marketing and sales staff in Al-Jummar Group-Amman. January 2015. - The University of Jordan, Center of Consultations, special training course for Mini MBA about Customer Relationship Management (CRM). September, 2014. - The University of Jordan, Center of Consultations, special training course for Mini MBA about marketing strategy. September, 2014. - The Civil Status and Passport Department, Headquarters, special training for Total Quality Management (TQM), The European Foundation Model. March-2014. - Special training for marketing department graduates about” Self-Marketing, Preparing C.V, and Doing Job Interview. January- 2014.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021)

Masters' Theses Supervision - Social media in Jordanian Insurance companies. - The role of marketing intelligence in creating competitive advantage in Jordanian travel agencies. - Marketing barriers in Jordanian handicrafts sector. - Marketing information systems and production decisions in Jordanian chemical companies. - Management information and decision making in industrial companies in Mekka- Saudi Arabia. - Organizational commitment and employees’ satisfaction in civil defence at Al-Baha area. - The role of policemen in improving quality of human services at Al-Baha area. - Employment barriers and labour offices at Al-Baha area.

Peer- Review Activities for International Journals and Conferences

- A reviewer for Journal of Research in Interactive Marketing- Emerald. - A reviewer for International Journal of emerging markets- Emerald. - A reviewer for Journal of Islamic Marketing. Emerald - A reviewer for International Journal of Pharmaceutical and Healthcare Marketing- Emerald. - A reviewer for Electronic Commerce Research – Journal, Springer - A reviewer for Journal of Marketing Analytics. Springer - A reviewer for Journal of Electronic Customer Relationship Management, Inderscience. - A reviewer for International Journal of Business Performance Management (IJBPM)- Inderscience. - A reviewer for a book by Irene Samanta (2014) Strategic Marketing in Fragile Economic Conditions, Published by IGI Global, 2014. - A member of editorial advisory board of Ecoforum Journal. - A member of scientific committee and reviewer for The Second International Conference On Marketing- ICOM 2014. - Session Chairman, The First Conference of Integration Between the Outcomes of Education and Labor Market in Public and Private Sectors. Amman. 2011. - A reviewer for Journal of Research in International Business and Management.

Voluntary works - Al-Balqa Applied University, Proposal writing for funded projects, special training course for new academic staff. March, 2021 - Al-Balqa Applied University, publications in peer-reviewed journals, special training course for new academic staff. November, 2019.

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The CV of Prof. Ghazi A. Al-Weshah (Sep -2021) - Training on “Marketing for start ups” Local community-Amman. October-2019 - Al-Balqa Applied University, How to publish a research paper, special training course for Academic staff. May, 2018. - Al-Balqa Applied University, Qualitative Research Design, special training course for Business School members. April, 2018. - Prepare special training for marketing department graduates about” Self Marketing, preparing C.V, and doing job interview. Faculty of Business, Al-Balqa Applied University. 2015 - The Civil Status and Passport Department, Headquarters, special training for Total Quality Management (TQM), The European Foundation Model. March-2014.

Reference

Any reference will be provided upon request

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