File Management

File management

Information about file management

How to use the SFTP Wrapper

Advanced: WinSCP SFTP Guide

Advanced: CyberDuck SFTP Guide

Restoring Backups

Installation Locations

File Manager How to use the SFTP Wrapper

To quickly load up WinSCP, you can use our wrapper to automatically launch WinSCP and log you in without messing around with usernames/passwords/ports/protocols etc. It's super easy!*

Our wrapper is currently Windows only; if you would like information on how to access your files using one of our other sFTP guides.

Our wrapper is currently Windows only; if you would like information on how to access your files please see one of our other sFTP guides.

1. Make sure you have .NET Framework 4.0 (or higher) installed from Microsoft's website. This is needed for the wrapper to work properly. If your computer is on Windows 8 or later, you already have it! 2. Download and run it by clicking here: here

NOTE: CLOSE THE PROGRAM AFTER INSTALLATION.

1. Head on over back to the "Service" > "Access" page and click the "Download" button and then confirm you have read the very serious warning, and click "Download" again. This will download your chPPK file, a tiny little file crammed with information on how to connect to your system.

Note: If clicking the sFTP wrapper install URL shows a page full of text. You will need to go back and Right Click > Save As, and run the wrapper application from your download folder. Some browsers/browser versions will not automatically download this .application file.

2. Note: These keys expire after approximately 90 mins, after which you will have to download a new one.

3. Double click or right click open the chPPK, it should now automatically open the wrapper and log you into SFTP and any future chPPK's you download from us will open in the same way! Advanced: WinSCP SFTP Guide

Download and install WinSCP. This is Windows only. You can do this by either going directly to the website, or downloading the archive linked below which can be run without installation.

WinSCP website: http://winscp.net/

WinSCP download (portable, non-install version): https://winscp.net/download/WinSCP-5.19.2-

Portable.zip

You will then need to login to the panel. After this, press "Service" on the left menu, then "Access" under that to display your sFTP/SSH login information. Click open the "Download" button, this will cause a popup to appear, confirm you have read the very serious message, and, download button again - Your browser will now download a .chPPK file to use in your WinSCP client.

Next, open WinSCP. Ensure the following:

Protocol is set to "SFTP". The port is "22". Enter your server's Hostname (yourservicename.playat.ch). Enter in the user "minecraft".

Click "Advanced" under the password (leave the password blank): lHAVDYu3cEVUGeMa-winscplogin.png

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Select "Authentication" in the left menu of WinSCP., then click "..." next to "Private key file:" and select the .CHPPK file you downloaded from the control panel.

Note: You will need to type *.*ppk in the name box of the file manager in order to see and select the .chppk file.

Click "OK" to close the settings. 34QQRaccdg3Ogk5l-winscpppk.png

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Click "Login".

WinSCP will now login to your server's sFTP and display your /home/minecraft/* directory, ready for you to drag, drop, double-click open configuration files for editing (Control+S to save edits using the in-built editor)... etc.

Note: PPK files have a limited lifespan, after approx. 90mins you will need to obtain a new one in order to login again. This lifespan can vary. Advanced: CyberDuck SFTP Guide

Firstly, download and install CyberDuck. This can be used on either Mac or Windows. You can do this by going to the CyberDuck website below: www.cyberduck.io

Open CyberDuck, then click "Open Connection". py3BSQNdIFcg0xda-CyberDuckOpenCon.png

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Ensure the following:

Protocol is set to "SFTP". The port is "22". Enter your server's Hostname (yourservicename.playat.ch). Enter in the user "minecraft". Click on "Choose" Click on the dropdown above the open button and select "All Files (*.*) Navigate to where you saved the .chppk file click on it then click on open

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Finally, click connect - and you will be able to access the servers filesystem :)

Note: PPK files have a limited lifespan, after approx. 90mins you will need to obtain a new one in order to login again. Restoring Backups

If you have made a backup via the Service > Backups page, you can restore it by:

1) Visit any Console submenu for the game software you intend to restore, ensure the server is shut down by clicking the red stop button on the right side of the page and waiting for the running indicator on the games menu to turn red. *If the server is running, some files may not be overwritten OR may be overwritten by data in RAM when the server reboots, reverting your restoration changes.

2) Click Restore next to the backup you want to restore on the Service > Backups page. Restoration may take a few mins depending on the size of your backup, the more data, the longer it will take. Installation Locations

All installations are stored within the /home/minecraft/* directory within their respective folders...

Minecraft: /home/minecraft/mc-instances/* See here for extra information. CS:GO /home/minecraft/csgo/* ARK: /home/minecraft/ark/* ...etc.

Hidden Directories

Have you ever tried to change mods list (mods-list.json) for Factorio via sFTP/File Manager, but it is not working or loading any mods? Or thought "Hey, why is my uploaded Terraria save not working?", you may be the victim of a hidden directory!

Some games will store the information in a hidden directory, on your home computer, this may be located in the %App Data%. However, most of our services run on Linux CentOS, Linux does not have a %App Data%, instead, it stores these files in hidden directories such as /home/minecraft/.local/, the full stop in the directory name makes the directory hidden by default.

Hidden directories cannot be 'seen' in the File Manager, the only way to access these directories is via sFTP, the sFTP client must have 'Show Hidden Files/Folders' enabled in the client's settings/options in order to see these directories.

Note: Never remove or edit your .ssh .pki directories, you can break your service!

File Manager

Navigating Around

To open a folder or a file all you need to do is double click on the file/folder

Edit Files

If you want to edit a file(s) first find the file you want to edit then double click on it, it will then open the file in a built-in text editor if it is a supported file type, if the panel does not recognise the file type of the file you are trying to edit it will ask if you want to download the file.

Uploading Files

To upload files to your server you can drag the file from your desktop then drop it on the file manager and it should upload the file for you.

Extracting/Compressing Files

If you have uploaded a compressed file or there is a compressed file you would like to extract on your server you can right-click the file then select Extract from the menu to extract the file.

You can also compress files by right-clicking on the file/folder and selecting compress from the menu. This will then generate a compressed zip of the files/folders you selected.