ANNUAL REPORT 2019 Strategic Policy 5 Committees 4 SPC 15Th 21St Meetings Feb Mar Were Held 18Th 5Th Apr Dec Invested in in 2019 €2.65M Greenway

Waterford City & County Council ANNUAL REPORT 2019 Strategic Policy 5 Committees 4 SPC 15th 21st meetings Feb Mar were held 18th 5th Apr Dec Invested in in 2019 €2.65m greenway

4 SPC 12th 10th meetings Feb Apr were held 7th 3rd in 2019 Nov Dec FOREWORD

2 SPC 5th 14th As Mayor, it has been a great pleasure for me to support and contribute to meetings Mar Nov the ongoing progress which is evident across all areas of work supported by Waterford City & County Council. were held in 2019 Investment in our city and county continues and we can look forwardStrategic withStrategic confidence to the strong future development ofPolicy ourPolicy communities and facilities. 5 Committees5 Committees 44 SPCSPC 15th15th 21st21st 2019 saw a further investment of €2.65m to bring meetingsmeetings FebFeb MarMar Cllr. John Pratt Waterford Greenway into the heart of Ireland’s Oldest2werewere SPC held 18th14th 5th28th Mayor of the City and City - this development will provide linkages with themeetings Apr18thMar Dec5thNov in 2019 Apr Dec County of Waterford Invested in North and South Quays and onwards to new routes atin 2019 €2.65mInvestedgreenway in were held €2.65m greenway New Ross and Rosslare. in 2019 The proposed expansion of the runway at Waterford airport, and the progress made on Waterford’s North Quays all bode well for the future of our county and are a further boost to the momentum being generated in the economy 4of SPC 12th 10th Waterford and the South East as a whole. 4meetings SPC Feb12th Apr10th meetingswere held 7thFeb 3rdApr Nov Dec I am confident that with a continued pro-active approach, all Waterford citizens2werein SPC 2019 held 14th7th 20th3rd will see further benefits in the present and the near future. meetingsin 2019 NovMar DecNov I would also like to thank CE Michael Walsh and his management team, our were held Council employees and all my fellow elected representatives for the support in 2019 they have shown me in my role as Mayor and to you, the citizen, for your unwavering dedication to this City and County”. 2 SPC 5th 14th meetings Mar Nov 2were SPC held 5th 14th In presenting the Annual Report for 2019, I wish to acknowledge the continuedmeetings Mar Nov efforts of our elected members, and employees of Waterford City and County in 2019 Council, who are working together to achieve an efficient, modern local were held authority serving all the people of Waterford. in 2019

I look forward to the progression of the many innovative, challenging and exciting projects which began or were progressed throughout 2019, such as 2 SPC 14th 28th the further development of our Greenway, the many housing and infrastructuralmeetings Mar Nov projects underway and the North Quays development. These exciting were held Michael Walsh opportunities will serve us well in the future and will position Waterford as a 2in SPC 2019 14th 28th Chief Executive, leader in the region. We are confident that Waterford and the South East will meetings Mar Nov Waterford City & County continue to thrive: One City, One County, One Waterford”. were held Council in 2019

2 SPC 14th 20th meetings Mar Nov were held 2 in 2019 2 SPC 14th 20th meetings Mar Nov were held in 2019 Mission STATEMENT Our mission is to make Waterford the best possible place for all its people and for those who wish to live, visit, work or invest here.

3 CONTENTS

Your Council...... 5 Your Council...... 6 Plenary Council ...... 7 Principal Officers...... 9 Strategic Policy Committees SPC’s...... 10

People & Communities...... 16 Communicating With Customers...... 17 Freedom of Information...... 17 Oifigeach Gaeilge - Irish Office ...... 18 Archives & Records Management...... 20 Community And Sports Services...... 22 Housing...... 28

Creating A Growth Culture...... 32 Economic Development & Enterprise...... 33 Tourism...... 37 Cultural Services...... 40 Waterford Cultural Quarter ...... 41 Library Services...... 43

A Strong Foundation...... 46 Property Management...... 47 Emergency Services...... 49 Environment...... 52 Animal Control...... 58 Waterford Energy Bureau...... 59 IT Services...... 60

Our Finances...... 64 Financial Summary - Subject To Audit...... 65 Councillors Payments for Training and Conferences in 2019...... 66 Council Meeting Attendance 2019...... 67

4 YOUR COUNCIL

5 Your Council

Waterford City and County Council is committed to improving the welfare of Waterford. The organisation operates with the values of democracy, inclusion, integrity, quality, transparency, and accountability. Putting the people first, we are committed to delivering a broad range of services efficiently and effectively. Waterford City and County Council works under the framework of a wide range of legislation and regulations that governs how we do our business.

Mayors and Cathaorligh

Cllr. John Pratt Cllr. Seamus Ryan Cllr.Breda Brennan Cllr. Jim Griffin Mayor of Waterford City Deputy Mayor of Mayor of the Metropolitan Deputy Mayor of the and County Council Waterford City and District of Waterford Metropolitan District of County Council Waterford

Cllr. Damien Geoghegan Cllr. James Tobin Cllr. Liam Brazil Cllr. Seanie Power Cathaoirleach of Leas Cathaoirleach of Cathaoirleach of Leas Cathaoirleach of Dungarvan and Lismore Dungarvan and Lismore Comeragh District Comeragh District District District

6 Plenary Council

Councillors up to Local Elections May 2019

7 Plenary Council Newly Elected Council 26th May 2019

Councillor Electoral Area Councillor Electoral Area Liam Brazil (FG) Portlaw Kilmacthomas Lola O’Sullivan (FG) Tramore - Waterford Ger Barron (Lab) Portlaw Kilmacthomas City West Eamon Quinlan (FF) Tramore - Waterford Declan Clune (SF) Portlaw Kilmacthomas City West John O’Leary (FF) Portlaw Kilmacthomas Adam Wyse (FF) Waterford City East Seanie Power (FG) Portlaw Kilmacthomas Davy Daniels (IND) Waterford City East Tom Cronin (FF) Dungarvan Pat Fitzgerald (SF) Waterford City East Conor D. McGuinness (SF) Dungarvan Eddie Mulligan (FF) Waterford City East Damien Geoghegan (FG) Dungarvan Jody Power (GP) Waterford City East Pat Nugent (FG) Dungarvan Matt Shanahan (IND) Waterford City East Seamus O’Donnell (IND) Dungarvan Donal Barry (IND) Waterford City South Thomas Phelan (LAB) Dungarvan Breda Brennan (SF) Waterford City South Declan Doocey (FG) Lismore John Cummins (FG) Waterford City South John Pratt (LAB) Lismore John Hearne (SF) Waterford City South James Tobin (FF) Lismore Jason Murphy (FF) Waterford City South Joe Conway (IND) Tramore - Waterford Seamus Ryan (LAB) Waterford City South City West Jim Griffin (SF) Tramore - Waterford City West Marc O’Cathsaigh (GP) Tramore - Waterford City West

Regulation of Lobbying On commencement of the Regulation of Lobbying Act 2015, on 1st September 2015, each public body with Designated Public Officials is required under section 6(4) of the Act to publish a list showing the name, grade and brief details of the role and responsibilities of each “Designated Public Official” of the body. The purpose of the list is twofold: 1. To allow members of the public identify those persons who are Designated Public Officials; and

2. As a resource for lobbyists filing a return to the Register who may need to source a Designated Public Official’s details.

8 Principal Officers

Chief Executive Michael Walsh Chief Executive

Director of Services Fergus Galvin Roads, Water & Environment Ivan Grimes Housing, Community & Emergency Services Kieran Kehoe Corporate, Culture HR & Information Systems Bernard Pollard Head of Finance Michael Quinn Deputy Chief Executive & Economic Development and Planning

Senior Officers Jane Cantwell City and County Librarian John Croke Project Resident Engineer Niall Curtin Chief Fire Officer Billy Duggan SEO Economic Development Ian Fitzpatrick SEO Procurement Catherine Horan Head of Information Systems Carmel Hourigan SEO Human Resources Gabriel Hynes Senior Engineer Roads Paul Johnston Senior Resident Engineer Housing Rupert Maddock Senior Architect Pat McCarthy Senior Engineer Water Eamonn McEneaney Manager/Curator Waterford Treasures Liam McGree Senior Planner Raymond Moloney SEO Environment Donal Murphy Financial Accountant Bryan O’Kane Management Accountant Joe Sullivan SEO Housing Don Tuohy SEO Community Richard Walsh Head of Enterprise, Local Enterprise Office

9 Strategic Policy Committees SPC’s

SPC’s are local authority committees in city and county councils whose membership includes elected councillors,representatives of business, farming interests, environmental/conservation groups, trade unions and community and voluntary members. It is the task of the Strategic Policy Committees, as committees of the council, to advise and assist the council in the formulation, development and review of policy.

SPCs have no remit in relation to routine operational matters regarding the delivery of Strategic services. The SPC system is intended to give councillors and relevant sectoral interests an Policy opportunity for full involvement in the policy making process from the early stages. 5 Committees 4 SPC 15th 21st Waterford City & County Council operates 5 Strategic Policy Committees SPC’s, each meetings Feb Mar served by the relevant Director of Service. The Chairs of the SPCs are selected by the were held 18th 5th Council at the AGM. The SPCs are sub-committees of Waterford City and Council and in 2019 Apr Dec must abide by the Standing Orders and rules of procedure of theInvested council. in €2.65m greenway

4 SPC 12th 10th meetings Feb Apr were held 7th 3rd in 2019 Nov Dec

2 SPC 5th 14th meetings Mar Nov were held in 2019

10 2 SPC 14th 28th meetings Mar Nov were held in 2019

2 SPC 14th 20th meetings Mar Nov were held in 2019 Economic Development & Enterprise

Director of Services Mr Michael Quinn Strategic Policy 5 Committees 4 SPC Councillors 15th 21st meetings Feb Mar Cllr. Lola O’Sullivan (Chairperson) were held Cllr. Ger Barron – appointed September 2019 18th 5th in 2019 Apr Dec InvestedCllr. Declan in Clune – appointed September 2019 €2.65m greenway Cllr. Eddie Mulligan Cllr. Conor D McGuinness – appointed September 2019 The following were among a number of topics discussed: Cllr. Pat Fitzgerald 4 SPC Cllr. Pat Nugent 12th 10th Corporatemeetings Plan Feb Apr Cllr. Matt Shanahan – appointed September 2019 Lobbyingwere act held 7th 3rd Tourism Nov Dec Sectoral Representatives in 2019 Mr. David Walsh – Business rep (replaced Paul Nolan Draft Regional Spatial Economic Strategy September 2019) Estuary economic development Mr. David Lane – Trade Union rep Draft Shop Front Improvement Scheme Ms. Gerty Murphy – PPN Community & Voluntary rep Mr. Garrett Wyse – PPN Social Inclusion rep Accommodation2 SPC above the5th shop 14th Mar Nov Ms. Jen Harris – PPN Environment rep (replaced Mark Developmentmeetings of an economic dashboard Connors September 2019) were held Mr. Kevin Kiersey - Farming Representative in 2019

2 SPC 14th 28th meetings Mar Nov were held in 2019

2 SPC 14th 20th meetings Mar Nov were held in 2019 11 Strategic Policy 5 Committees 4 SPC 15th 21st meetings Feb Mar Planning SPC were held 18th 5th Apr Dec Invested in in 2019 €2.65m greenway

Director of Services

Mr Michael Quinn 4 SPC 12th 10th Feb Apr Councillors meetings Cllr. John Cummins (Chairperson) – Appointed were held 7th 3rd Nov Dec September 2019 in 2019 Cllr. Liam Brazil – Appointed September 2019

Cllr. Tom Cronin

Cllr. Davy Daniels The following were among a number of topics discussed: Cllr. Seanie Power 2 SPC 5th 14th Cllr. Thomas Phelan WCCCmeetings Development PlanMar Visioning,Nov Process Cllr. Eamon Quinlan &were Timeline held Cllr. James Tobin Waterfordin 2019 Metropolitan Area Transport Strategy (WMATS)

Kilbarry Framework Plan Sectoral Representatives Mr. Seán Carey – Construction Federation Ireland Area Based Transport Assessment

Mr. Niall Harrington – Business Rep 2 SPC 14th 28th Mr. John Galloway – PPN Environment Rep meetings Mar Nov Mr. Donal Lehane – PPN Social Inclusion Rep were held Mr. David Walker – PPN Community and in 2019 Voluntary Rep

Mr. John Heffernan – IFA Rep

2 SPC 14th 20th meetings Mar Nov were held in 2019

12 Strategic Policy 5 Committees 4 SPC 15th 21st meetings Feb Mar were held 18th 5th Apr Dec Invested in in 2019 €2.65m greenway

Environment, Biodiversity 4 SPC 12th 10th and Climate Change SPC meetings Feb Apr were held 7th 3rd in 2019 Nov Dec

Director of Services

Mr Fergus Galvin 2 SPC 5th 14th Councillors meetings Mar Nov were held

Cllr. Pat Fitzgerald (Chairperson) in 2019

Cllr. Jim Griffin

Cllr. John Hearne The following were among a Cllr. Marc Ó Cathasaigh number of topics discussed: Cllr Ger Barron 2 SPC 14th 28th Cllr. Damien Geoghegan Controlmeetings of Horses Mar Nov Cllr. Breda Brennan RMCEIwere Plan held Cllr. Joe Kelly Controlin 2019 of Animals – Dog licences and Horses seized

Sectoral Representatives Review of Open Spaces Byelaws 2015 regarding Musical and Artistic Performances Mr. Tom Hogan – Trade Union Rep Climate Adaptation Strategy Mr. Alan Walshe – PPN Environmental Rep 2 SPC Climate Charter Mr. Obianuju Ekedozie – PPN Social Inclusion Rep 14th 20th meetings Mar Nov Tree Management Policy – agreed to prepare Ms. Brid O’Heir – PPN Community & Voluntary Rep draft.were held Ms. Laura O’Brien Forbes – IFA Rep Treesin and2019 Biodiversity Policy.

Japanese Knotweed database and treatment.

Promote Green Flags for Greenway.

Single Use Plastics.

Litter Management Plan

Request for Consideration of viability of re-municipalising waste collection WCCC.

Consideration of Request for Climate Action Committee – Deferred to 2020 meeting.

13 Strategic Policy 5 Committees 4 SPC 15th 21st meetings Feb Mar were held 18th 5th Apr Dec Invested in in 2019 €2.65m greenway

4 SPC 12th 10th meetings Feb Apr were held 7th 3rd in 2019 Nov Dec

2 SPC 5th 14th meetings Mar Nov Transportation and Infrastructurewere held SPC in 2019

Director of Services

Mr Fergus Galvin

2 SPC 14th 28th Councillors meetings Mar Nov Cllr Seamus O'Donnell (Chair) were held Cllr Joe Conway in 2019 Cllr Joe Kelly

Cllr John O’Leary The following were among a Cllr Jody Power number of topics discussed: Cllr Declan Doocey 22003 SPCHarbour Bye-laws Cllr Jim Griffin 14th 20th Mar Nov Cyclemeetings Strategy were held Waterford Transport Strategy Sectoral Representatives in 2019 Mr. Thomas Holden – Construction Federation Rep Inner City Traffic Analysis

Ms. Marian Walsh – Business Rep Local Link - Bus Shelters/Bus Routes

Ms. Elaine Mullan – PPN Environment Rep Review of Parking Policies

Mr. Farid Ahmad Mohamman – PPN Social Inclusion Electric Vehicle Presentation Rep Work Programme for 2020 Mr. Jim Farnan – PPN Community & Voluntary Rep

14 Strategic Policy 5 Committees 4 SPC 15th 21st meetings Feb Mar were held 18th 5th Apr Dec Invested in in 2019 €2.65m greenway

4 SPC 12th 10th meetings Feb Apr were held 7th 3rd in 2019 Nov Dec

2 SPC 5th 14th meetings Mar Nov were held in 2019

Housing, Community, Culture, 2 SPC 14th 28th Sport & Recreation SPC meetings Mar Nov were held in 2019

Director of Services

Mr Ivan Grimes

2 SPC 14th 20th Councillors meetings Mar Nov Cllr. Adam Wyse (Chairperson) were held Cllr. Donal Barry in 2019 Cllr. Breda Brennan

Cllr. Conor D. McGuinness The following were among a Cllr. Damien Geoghegan number of topics discussed: Cllr. Jason Murphy Social Inclusion SICAP 2018 Cllr. John Pratt

Cllr. Seamus Ryan Transparency Code Rural Development Programme

Sectoral Representatives Age Friendly Programme

Mr. Richie McDonald – Construction Industry Migrant Integration Strategy Federation

Ms Una Dunphy – Trade Union Rep

Mr. Mike Farrell – PPN Environment Rep

Mr. Vince Rellis – PPN Social Inclusion Rep

Ms. Rosemary Kennedy – PPN Community & Voluntary Rep

15 PEOPLE & COMMUNITIES

16 Communicating With Customers

WEB & SOCIAL MEDIA: Waterford City & County Council continues to Several other websites/functions were established and/ develop its presence across a range of social media or enhanced during 2019, including the Comeragh’s channels with strong audience figures on Twitter Wild Festival, an online Housing applications booking and Facebook (where we have 15000 followers). The calendar, Waterford North Quays and an information web and social media function is now aligned with portal site for those running the various Waterford the Communications Office, giving a wider scope for Festivals. communication across all service areas. Social media saw further growth across all channels, with several departments branching out to visual www.waterfordcouncil.ie channels such as Instagram and YouTube to convey a 15000 positive image of Waterford. VisitsWhy not visitup our Libraries followers page or Visit Waterford’s page17% on Instagram! Our main website, www.waterfordcouncil.ie, continues to perform strongly, with the emphasis being on up to date relevant information and easily accessible www.waterfordcouncil.ie Freedom of onlineInformation services. 201915000 saw an increase of 17% in overall Visits up traffic to our main website111followers with interactive64 services such 19 24 4 as the Online Planning Enquiries System, Choice Based Lettings (CBL) and the online payments facility all show 17% double-digit % increases when compared with 2018. www.waterfordcouncil.ie Requested Granted Part Granted Refused Withdrawn Freedom of 15000 Visits up Information 111followers64 19 24 4 Freedom37 of Information2 3 0 7 62 Journalists Business Oireachtas Sta Client17% Other

Freedom of Requested Granted Part Granted Refused Withdrawn InformationAccess to Information 11110 646 193 241 40 on the Environment37 2 3 0 7 62 Journalists Business Oireachtas Sta Client Other

RequestedRequested GrantedGranted PartPart Granted Granted RefusedRefused WithdrawnWithdrawn Access to Information 10Government’s 6 3 1 0 on the 37 2 3 Irish Language0 7 Irish Writers62 EnvironmentJournalists Business Oireachtas Sta Client Other CLICK HERE 20 Access to RequestedIrish LanguageGranted Part Granted Refused Withdrawn Information 10Strategy 6 3 1 0 on the Government’s Irish Music Environment Irish Language Irish Writers CLICK160 20 HERE Requested Granted Part Granted Refused Withdrawn Irish Language2019 Strategy 19 Festivals Government’s benefited from a total Irish Language 20% Irishspend Music of Irish Writers CLICKRequests were 20 applications €36,350 17 respondedHERE to in increase on 2018 160 Irish Language 2019 Strategy2019 19 Festivals benefitedIrish fromMusic a total 20% 20,000 spectatorsspend of Communities Enhancement Requests were applications €36,350 Programme allocated responded160 to in increase on 2018 2019 19 Festivals 2019€153,658 benefited from a total to disadvantaged areas spend of 20% spectators Requests were applications20,000 €36,350 Communitiesresponded to Enhancementin increase on 2018 Programme allocated 2019€153,658 40 to disadvantaged areas Voluntaryspectators Groups Communities Enhancement 20,000 Programme allocated €153,658 to disadvantaged areas 40 Voluntary Groups 40 Voluntary Groups Oifigeach Gaeilge - Irish Office

The Official Languages Act, 2003 Irish in Festivals The Irish Office continued to support the delivery of The Irish Office’s Tionól na nDéise lecture series services through the Irish language under the Official continued in 2019 as part of the Tionól Niocláis Tóibín Languages Act and other legislation and through festival in AnRinn in February. Dr.Ciarán Ó Gealbháin Waterford Local Authorities’ Language Scheme from the Folklore Department of UCC gave a wonderful 2018-2021. talk on the famous sean-nós singer, NioclásTóibín, in whose honour the annual festival of traditional music A total of five complaints were made by members of the and song is held in the Gaeltacht each year. public to the Office of the Language Commissioner in relation to services provided by Waterford City & County The Irish Office hosted the closing event of this year’s Council in 2019. The complaints related to English-only West Waterford Festival of Food in Dungarvan in April, signage in Waterford City and Dungarvan; incorrect when Cór Fear na nDéise from An Rinn led a lively bilingual signs in Dungarvan; and the failure to produce celebration of Irish language songs, music and culture the Council’s Draft Climate Change Adaptation Strategy in Bainlann Chúil na nGabhar. A number of other Irish www.waterfordcouncil.ie bilingually. All of these complaints were dealt with to the language and bilingual events took place during the satisfaction of the Language15000 Commissioner’s Office. Festival, including a Bus Bia visitVisits to the Gaeltacht up and followers ‘Cócaireacht le Chéile’ cooking workshops. Seachtain na Gaeilge Hundreds of people took part in various events and Support and assistance in the organisation17% of the annual activities throughout Waterford city and county during Daonscoil na Mumhan summer school in Coláiste na Seachtain na Gaeilge in March, co-ordinated by the Rinne, An Rinn was also provided in 2019. Irish Office,Freedom in collaboration of with Waterford Childcare Information Committee Ltd, Waterford111 Library Services, Glór64 na 19 24 4 nGael, WIT and Waterford Museum of Treasures. Events included storytelling and songs for children, bingo,treasure hunts, LónGaeilge, Table Quiz and music session. Requested Granted Part Granted Refused Withdrawn 37 2 3 0 7 62 Journalists Business Oireachtas Sta Client Other

Access to Information 10 6 3 1 0 on the Environment

Requested Granted Part Granted Refused Withdrawn

Government’s Irish Language Irish Writers CLICK HERE 20 Irish Language Strategy Irish Music 160 18 2019 19 Festivals beneﬁted from a total 20% spend of Requests were applications €36,350 responded to in increase on 2018 2019 spectators

Communities Enhancement 20,000 Programme allocated €153,658 to disadvantaged areas 40 Voluntary Groups www.waterfordcouncil.ie 15000 Visits up followers 17% www.waterfordcouncil.ie 15000Freedom of Visits up followersInformation 111 64 17%19 24 4

Freedom of Requested Granted Part Granted Refused Withdrawn Information 111 64 19 24 4 37 2 3 0 7 62 Journalists Business Oireachtas Sta Client Other Oifigeach Gaeilge - Irish OfficeRequested Granted Part Granted Refused Withdrawn Access to Information 10 6 3 1 0 37 2 on the 3 0 7 62 DámhDhéiseach Journalists DungarvanBusiness asEnvironment a GaeltachtOireachtas Service TownSta Client Other In August, the Irish Office launched the Dámh The Dún Garbhán le Gaeilge Committee (of which the Dhéiseach, Writers of the Déise Digital Story Viewer Irish Officer is a member) began work during the year Requested Granted Part Granted Refused Withdrawn and Poster celebrating Waterford Writers in theAccess Irish to on developing an Irish Language Plan for Dungarvan Language from the 18th Century to the presentInformation day. as a Gaeltacht10 Service Town6 under 3 1 0 on the Government’s Inspired by the work of the late Nioclás Mac Craith,Environment An the Government’s 20 Year Strategy Irish Language Irish Writers Rinn, RIP, this on-line resource celebrates poets and for the Irish Language. Language prose writers from all over Waterford city and county. Planning Consultant,CLICK Dr Vicky 20 The project is a collaboration between the Council’s BradyRequested (Mary ImmaculateHEREGranted College Part Granted Refused Withdrawn Irish Officer, Heritage Officer and Archivist, under the & UL) was appointed to prepare Irish Language Strategy directorship of Professor Pádraig Ó Macháin, UCC the LanguageGovernment’s Plan, under the Irish Language and is funded by the Heritage Council. guidance of Dr. Noel Ó Murchadha, sociolinguist and Irish Writers Irish Music DámhDhéiseach may be accessed CLICK Assistant Professor (Education), TCD.CoisteDúnGarbhán through the following link: le Gaeilge,20 through various sub-committees organised www.waterfordcouncil.ie HERE http://bit.ly/Scribhneoiri-na-nDeise and supported 160a number of promotional Irish language Irish Language 15000 and bilingual events and activities during the year, Visits up Strategy 2019 19 Festivals followers including Pop-Up Gaeltachtaí; Péacóg, an arts festival Irish Music benefited from a total An Ghaeltacht organised by young people for young people (funded spend of 17% The Irish Officer continued to work with Co. by Creative Ireland), which included an art competition20% Waterford’s Gaeltacht community during the year, and exhibition entitkedRequests “Cois were Farraige”; and a St. Patrick’sapplications €36,350 by supporting events being organised by local160 Day Céilí and hill-walkingresponded event to in with local groups.increase on 2018 Freedom of community groups in the area, and also by sitting on Information 2019 19 Festivals 111 64 19 24 4 the board of local community-development company, Placenames 2019Committee benefited from a total spend of ComhlachtForbartha na nDéise. Work continued on the The Council’s Placenames Committee continued its spectators implementation of the Language Planning Area’s seven work during the20% year, approving names for a total of Requests were applications €36,350 year Language Plan. ten housing developments,Communities following Enhancement consultation with 20,000 responded to in increase on 2018 Programme allocated Requested Granted Part Granted Refused Withdrawn both private developers and the Council’s Housing Irish Officer MáireSeó Breathnach’s two-year2019 period Department. serving on the board of state development agency, €153,658 37 2 3 0 7 62 Údarás na Gaeltachta as Waterford City & County Schools’ Placenamesto disadvantaged Project areas spectators Journalists Business Oireachtas Sta Client Other Council’s nominee came to an end in February 2019. The Irish Officer City and County20,000 Archivist, with the The Waterford Gaeltacht will not have representationCommunities support Enhancement of the Council’s Placenames Committee, Programme allocated again on the Board of the state body for the rolled out the Schools’ Field Names Project to a further Access to development of the Gaeltacht until the year 2023. three schools in the autumn as part of the Council’s Information 10 6 3 1 0 €153,658Creative Ireland programme. Through the project, on the Gaeltacht Scholarship to disadvantagedprimary schoolareas children researched local field names 40 Environment Voluntary The Irish Office was pleased to present scholarships and other place names in their area and the project also Groups to three students through theWaterford City & County included an artistic element, whereby an artist visited Council Gaeltacht Scholarship Scheme in 2019. each school to assist the children in producing artistic Requested Granted Part Granted Refused Withdrawn Scholarships were presented to Geoff Caulfield, representations of the placenames researched. Light of Government’s Dunmore Road, Waterford; Tess Hartley, Annestown Christ National School, Dunmore East; Kilmacthomas Irish Language 40 Irish Writers and Róisín Kiersey Ardmore to attend a summer course National School and Rathgormack National SchoolVoluntary Groups CLICK in Coláiste na Rinne, An Rinn in July. undertook this project in 2019. HERE 20 Irish Language Strategy Irish Music 160 2019 19 Festivals 19 benefited from a total 20% spend of Requests were applications €36,350 responded to in increase on 2018 2019 spectators

Communities Enhancement 20,000 Programme allocated €153,658 to disadvantaged areas 40 Voluntary Groups Archives & Records Management

Waterford City and County Archives works on an ongoing basis to ensure the preservation and access to the records and archives of Waterford City and County Council and to document the story of the people of Waterford. Through its Records Management Services, it provides support to the work of Council departments to facilitate the provision of services and compliance with legal requirements and ensure that the delivery of services is documented in a transparent and accessible manner.

Decade of Centenaries talks that were arranged for the day. It was an extremely The Archives Service continued to work with the well attended and successful event. Heritage Officer as part of the Decade of Centenaries Committee to develop projects and support research As part of the events for Heritage Week the Archivist on the Decade of Centenaries in Waterford. In 2019 provided a lunch time talk on “The Art of Letter Writing” work was commissioned for a War of Independence at Central Library in Waterford. For the Explore Your Mapping project to underpin the creation of a Archive Campaign and as part of the programme of ‘Storymap’ to document the War of Independence in talks organised by Waterford County Museum a talk Waterford. Work was also commissioned on a new “Cradle to the Grave – the work of Waterfords’ Sanitary publication on Richard Mulcahy, born in Manor Street in Officers” was given by the Archivist at Dungarvan Sailing Waterford in preparation for a conference to be held in Club in November. 2020. As a member of the Local Government Archivists Exhibitions and Talks and Records Management Group Waterford City On 8th March 2019 for International Women’s Day, and County Archives contributed to the exhibition the Archive participated in an event organised by the created by the Group with the Department of Heritage, Dungarvan branch of Soroptimist International at Culture and the Gaeltacht on the 120th anniversary Lawlor’s Hotel, Dungarvan. The exhibition “Notoriously of Local Government in Ireland. The Archive hosted Dissolute Females” on the place of women in 19th the exhibition in the Civic Offices in Dungarvan in century Waterford was made available and the Archivist December 2019 and in City Hall in January 2020. provided a talk as part of the wonderful programme of

20 Archives & Records Management

www.waterfordcouncil.ie www.waterfordcouncil.ie Diverse Waterford Oral History Project Records1500015000 Management Visits up The Archive and the Library Service with funding from In Januaryfollowers 2019 the transfer of boxes from Dungarvan Visits up Creative Waterford worked with Tomás MacConmara Records Centrefollowers storage, to storage in the extended who tested the Guidance Notes for Collectors created, Records Centre in Carrickphierish was completed and 17%17% by carrying out a series of oral history interviews for work began to re-organise the new Records Centre addition to the Council’s collection of oral history. storage in Carrickphierish. Tomás MacConmara then provided trainingFreedom for of InformationFreedom of communities and individuals interested in embarkingInformation on 111Work continued in 201964 in collaboration19 with IS staff to 24 4 an oral history project in November in Central Library. review111 the file structures 64of departments and19 improve 24 4 Those attending were assured of the ongoing support the storage of files held electronically. The storage of the Archive Service and the Library Service for the requirements and vulnerabilities of electronic records collection of oral history in Waterford. The Archive, Requestedwere investigated andGranted it was agreed thatPart further Granted Refused Withdrawn offering to act as a repository for oral history recordings supportRequested and collaborationGranted was required to Partensure Granted the Refused Withdrawn to facilitate preservation and access. By working with Council’s electronic records could be preserved and communities Waterford City and County Council37 can accessible2 over time. As a3 result Waterford City and0 7 62 build a rich history of the diverse voices ofJournalists Waterford 37 CountyBusiness Council2 agreedOireachtas to become3 a memberSta of the 0 Client 7 Other 62 Journalists Business Oireachtas Sta Client Other that will document the story of the people of Waterford Digital Repository of Ireland, a national digital repository for future generations. for Ireland’s humanities, social sciences, and cultural Access to heritage data and a trusted digital repository www.dri.ie Schools’ Placenames Project InformationAccess to 10 6 3 1 0 on theInformation 10 6 3 1 0 As part of the Waterford Creative Ireland EnvironmentProgrammeon the Waterford City and County Council is a member the Archives Service working in collaboration withEnvironment of the review team for the revision of the National Oifigeach Gaeilge Chontae Phort Láirge and the Arts Retention Policy for Local Authority Records Office added a further three national schools to the produced by the Local Government Management Requested Granted Part Granted Refused Withdrawn project. The three schools were: Kilmacthomas NS; AgencyRequested (LGMA). GuidanceGranted for the implementationPart Granted Refused Withdrawn Light of Christ NS, Dunmore East and Rathgormack ofGovernment’s the revised National Retention Policy for Local Irish Language National School. AuthorityGovernment’s Records was issued and the revised retention Irish Writers Irish Language policies for Finance; Health and Safety; Housing; Irish Writers https://waterford-news.ie/2019/06/21/ CLICK Human20 Resources; Planning and Development and HERECLICK 20 deise-schools-recognised-for-place- Procurement were issued. Implementation of these HERE Irish Language names-project/ Waterford News and Star revised retention recommendations has begun for StrategyIrish Language records heldStrategy by Waterford City and County Council. Irish Music Irish Music Visitor Services The Archive is open to the public 160 in High Street, Waterford City on 160 Tuesdays 10-2 and in Dungarvan 2019 19 Festivals on Fridays 1-5. In addition 2019 beneﬁted19 fromFestivals a total researchers can request advice spendbeneﬁted of from a total spend of and information by e-mail and 20% €36,350 telephone and 160 requests were Requests were applications20% respondedRequests to in were increaseapplications on 2018 €36,350 responded to in 2019. responded to in increase on 2018 20192019 spectators spectators Communities Enhancement 20,000 ProgrammeCommunities allocated Enhancement 20,000 €153,658Programme allocated to disadvantaged€153,658 areas to disadvantaged areas 21 40 Voluntary40 GroupsVoluntary Groups www.waterfordcouncil.ie www.waterfordcouncil.ie 15000 Visits up followers15000 Visits up followers 17% 17%

Freedom of Information Freedom of Information111 11164 6419 1924 244 4

Requested Granted Part Granted Refused Withdrawn Requested Granted Part Granted Refused Withdrawn 37 2 3 0 7 62 Journalists Business37 Oireachtas2 3Sta Client0 Other7 62 Journalists Business Oireachtas Sta Client Other Community And Sports Services Access to Information Access10 to 6 3 1 0 on the Information 10 6 3 1 0 Environmenton the Data on Performance Measures achieved duringEnvironment 2019 No. of visitors to Local Authority No. Of groups Local schools and youth operated facilities registered with PPN groups involved in RequestedComhairle na n-ÓgGranted Part Granted Refused Withdrawn Requested Granted Part Granted Refused Withdrawn 2018 Outturn 154,368 Government’s 2018 2019 2019 2018 2019 Government’s2019 Irish Language Irish Language Irish Writers 2019 Target 158,999 Irish Writers CLICK 20 2019 Outturn CLICK 160,518 Outturn TargetHEREOutturn HEREOutturn Target20Outturn 0 100,000 200,000 614 622 646 90%Irish Language90% 90% Strategy Irish Language Strategy Irish Music COMMUNITY SERVICES Irish Music

The Social Inclusion Community and SportsThe Waterford Grants160 Local Scheme Action Group (LAG) 1602019 Activation Fund (SICAP)Support worth was provided for communities through the Supporting 2019 Waterford Communities Grants Scheme whereby local sports 2019 19 Festivals beneﬁted from a19 total Festivals €1,120,415clubs, tidy towns, residents associations1st and community25% & spend of beneﬁted from a total voluntary groups are financially assisted to ensure sustainability.increase in users 20% spend of 456 applicants were eligible which was a 20% increase on 2018. applications 20% €36,350 Requests were Requests were applications €36,350 €195,500 was allocated in 2019 for thisresponded initiative. to in increase on 2018 responded to in increase on 2018

75 Communities891 EnhancementNationally in2019 2019Programme The Filipinos Society local community Individuals 2019 The Community Departmentfor project administered delivery two capital grantof schemes Ireland, Basketballin 2019. Under groups spectators the Communities Enhancement Programme for disadvantagedTournament areas, €153,658 spectators was allocated to various projects acrossCommunities the city Enhancement 20,000 Communities Enhancement 20,000 and county by year end. Under the CommunityProgramme allocated The MunsterProgramme Youths allocated Enhancement Programme for Men’s Sheds whichBoxing Championship Homelessnessassisted capital projects for Men’s and Women’s€153,658 Sheds €153,658 throughout the city and county. €9,162 towas disadvantaged allocated areas 47%in total to the seven registered sheds. to disadvantaged areas

Community Department In 2019, the Community Department continued to support community buildings which are in constant use by local communities and volunteer groups. 40 Voluntary 40 Groups Voluntary Pride of Place Awards Groups Waterford has a proud record of participation in the Pride of Place Awards. 2019 Waterfordsaw IntegratedWaterford represented Homeless at the National Pride Services of Place awards (WIHS) by the Déise Day (Opened 25th February 2019) Centre (Dungarvan), Alexander Street Residents Association and Waterford Comhairle na nÓg. Both the Déise Day Centre and Alexander Street Residents Association Number of won their respective categories. The winner of the 2019 PPN awards was Dunhill callers seeking services inTourism WIHS Walking Trail Ltd and this group will present Waterford in the 2020 Pride of Place Awards along with an entry from the Larchville/Lisduggan combined Residents 3,379Association. increase on the 2018 33% ﬁgure of 920 Number of homeless Family breakdown accounted presentations to 31% for presentations WCCC Homeless Notice to quit or termination of tenancies 12% accounted for their presentations during 2019 22 1,219

Comhairle na nÓg 2019 was another strong year for Waterford Comhairle na nÓg. Many events were undertaken and a host of issues were tackled by the members. The main project delivered by members addressed the issue of Stereotyping of young people. The output of the project was a video addressing this issue and the video was subsequently entered into the 2019 Pride of Place awards. This was presented at the AGM in October and highlighted the importance of this nationwide social issue. Members of Waterford Comhairle took part in various national consultations during the year. 90% of local secondary schools and youth clubs participate in the Waterford Comhairle.

Public Participation Network: Membership increased in 2019. 646 member groups are now registered with the PPN. The Community Department part-funds and supports the work of the PPN. The Council was a lead partner in the annual Community Awards – organised by the PPN - which give recognition to the work of communities across the City and County.

Joint Policing Committee: Waterford has a proactive JPC which has been addressing various issues to make Waterford a safer place for all. In 2019 Assistant Commissioner Finn attended the November public meeting and gave a presentation in relation to proposed changes to Garda divisions. The JPC Steering & Oversight Committee continued to oversee the objectives and ensure implementation of various facets of the 2019 Annual Work Plan including the JPC public awareness radio campaign. As part of the work plan, new Text Alert groups were set up, Road Safety Workshops with a simulator were held to raise safety awareness and feedback reports were sent to An Garda Síochána to assist in development of Policing Strategy, following various JPC working groups’ discussions with groups.

Age Friendly Alliance: The Waterford Age Friendly Strategy 2017-2022 was launched in December 2017. The nine thematic sub-groups that were formed to lead out the delivery of the actions highlighted during public consultations continued their work throughout 2019. 2019 saw the formation of the Waterford Older Persons Council which informs the work of the Alliance. The membership of the Waterford Age Friendly Alliance comes from many public and non-public organisations including the Public Participation Network, Local Link, Dungarvan Care of the Aged, Waterford City & County Council and Waterford/Wexford ETB.

23 www.waterfordcouncil.ie 15000 Visits up followers 17%

Freedom of www.waterfordcouncil.ie 15000 Information 111 Visits64 up 19 24 4 followers 17% Requested Granted Part Granted Refused Withdrawn Freedom of Information 111 64 3719 2 24 3 4 0 7 62 Journalists Business Oireachtas Sta Client Other

Requested GrantedAccess toPart Granted Refused Withdrawn Information 10 6 3 1 0 on the 37 2 3Environment 0 7 62 Journalists Business Oireachtas Sta Client Other

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Access to Government’s Information 10 6 3 1 0 Irish Language Irish Writers on the Environment CLICK HERE 20 Irish Language Requested Granted Part GrantedStrategyRefused Withdrawn Community And Sports Services Irish Music Government’s Irish Language Irish Writers CLICK Community Festival Grants 20 160 The Community Department HERE continued to support community Irish Language 2019 festivals during the year. 19 19 Festivals Strategy beneﬁted from a total festivals benefited from a total spend of Irish Music spend20% of €36,350.00. Requests were applications €36,350 responded to in St Patrick’sincrease on Day 2018 Festival 160 The theme for the 2019 festival held in Waterford City was ‘Colour, Culture and 2019 2019 Community’.19 Festivals Participants and supporters alike took advantage of the opportunity to exhibit beneﬁtedand appreciate from thea total variety of colourspectators and culture in our community including sport, food,spend business, of 20,000 hobbies, national associations and the arts. The parade 20% Communities Enhancementdeparted from The€36,350 Glen, proceeded along The Quay and The Mall then concluded Requests were applications Programme allocatedon Parnell St. In excess of 20,000 spectators supported the event and over 40 responded to in increase on 2018 voluntary sporting and community groups took part in the annual spectacle. A full €153,658programme of ancillary events offered a fun filled family day out for all. 2019 to disadvantaged areas spectators

Communities Enhancement 20,000 Programme allocated 40 €153,658 Voluntary to disadvantaged areas Groups 40 Voluntary Groups

Traveller Inter-agency Group: This grouping of relevant statutory agencies and state supported initiatives involved in providing the full range of services to Travellers has its focus on improving the integrated practical delivery of such services. The Waterford Traveller Interagency Group aims to find ways of securing better outcomes for Travellers and improve the use of resources allocated across Government departments for Traveller-specific measures. Waterford TIG met eight times in 2019. Notable outcomes/actions included the tendering for researchers to develop a Needs Analysis for Waterford. Funding for this initiative was received from the HSE National Lottery. Funding and from other agencies. The Inter-agency group made a presentation to CYPSC during the year. This presentation highlighted the strategic themes, objectives and actions of the group. The Inter-agency group secured funding for the ‘Yellow Flag Programme’ which has been rolled out to three Waterford Schools in 2019 with a commitment to fund at least a further two Schools over the next three years. The ‘Yellow Flag Programme’ is a progressive equality and diversity initiative for primary and secondary schools which promotes and supports an environment of multiculturalism and diversity.

24 Community And Sports Services

Migrant Integration Strategy: In early 2018, Waterford City and County Council and Waterford Local Community Development Committee established an Inter-agency Task Group to respond to the call made under the National Migrant Integration Strategy: A Blueprint for the Future. Local Authorities are responsible for establishing a Migrant Integration Forum and updating their integration strategies. Following the recruitment of a consultant to initiate a Migrant Forum, preliminary meetings with open invitations took place in Dungarvan and Waterford City. Subsequent meetings and consultations with a variety of migrant groups resulted in the formation of a Migrant Forum with eighteen seats. The official Forum launch took place in February 2019 by Minister David Stanton. The role of the Forum is inter alia, to contribute to the development of an integration strategy for the entire county. Consultants were recruited in mid 2019 to develop the Waterford Migrant Integration Strategy 2020 – 2023.

Local Community Development Committee The Waterford Local Community Development Committee (LCDC), established by the Council, continued to meet and deliver on the Community element of the Local Economic and Community Plan (LECP). This provides the basis for a more coherent, streamlined and co-ordinated approach to local and community development programmes.The LCDC has primary responsibility for planning and oversight of local development spend. Public and non-public bodies from local government, state agencies, local communities, development, social, and economic interests are represented on the LCDC.

The LCDC met eight times during 2019, with a quorum achieved at each sitting.

In 2019, the Health and Well-being LCDC subgroup which reports to the LCDC at each LCDC meeting, continued the work of the Healthy Waterford initiative that has taken place over the past number of years. Some of the key actions carried out in 2019 were the hosting of a built environment seminar and capacity building workshops and supporting a social prescribing initiative. The subgroup oversaw the implementation of Healthy Ireland funded actions. Funding from the Healthy Ireland Fund supported two key actions during 2019, namely, the posts of Healthy Waterford Coordinator and Social Prescribing Coordinator.

The Skills Enhancement LCDC subgroup met on a number of occasions in 2019 to consider initiatives to address the skill gaps existing in Waterford and considered such issues as the review of the City & County Development Plan and the proposed North Quays development.

The LCDC SICAP subgroup carried out regular reviews of the implementation of the SICAP programme being delivered by the Waterford Area Partnership.

In 2019, the LCDC led out on the development of the Migrant Integration Forum and the development of a migrant strategy.

25 Data on Performance Measures achieved during 2019 No. of visitors to Local Authority No. Of groups Local schools and youth operated facilities registered with PPN groups involved in Comhairle na n-Óg 2018 Outturn 154,368 2018 2019 2019 2018 2019 2019 2019 Target 158,999

2019 Outturn 160,518 Outturn Target Outturn Outturn Target Outturn 0 100,000 200,000 614 622 646 90% 90% 90% Community And Sports Services Data on Performance Measures achieved during 2019 Social Inclusion: No. of visitors to Local Authority No. Of groups Local schools and youth The Social Inclusion Community Activation operated facilities registered with PPN groups involved in The Social Inclusion Community The Waterford Local 2019 Fund (SICAP),Comhairle worth €1,120,415 na n-Óg to the Activation Fund (SICAP) worth Action Group (LAG) 2018 Outturn 154,368 City and County in 2019, continued to 2018 2019 2019have a major2018 impact2019 on disadvantaged2019 €1,120,415 1st 25% 2019 Target 158,999 communities and individuals. In 2019 increase in users 75 local community groups and 891 2019 Outturn 160,518 Outturn Target OutturnindividualsOutturn were assisted.Target TheOutturn programme is delivered by Waterford Area Partnership 0 100,000 200,000 614 622 646 90% 90% 90% and progress is monitored by the LCDC 75 891 Nationally in 2019 The Filipinos Society local community Individuals through both the work of the main for project delivery of Ireland, Basketball groups committee and the LCDC SICAP subgroup. Tournament

Rural Development Programme 2014 – 2020 – budget €7,522,763 The Social Inclusion Community The Waterford Local 2019 The Munster Youths Activation Fund (SICAP) worth Action Group (LAG) During 2019, the LCDC, acting as the Waterford Local Action Group (LAG) progressed Boxing Championship the delivery of the local development actions approvedHomelessness in the Local Development €1,120,415 1st Strategy25% for the rural community. 8 LAG meetings were held. 32 payments were madeincrease to project in users promoters during 2019 totalling €1,125,047.52. These investments create economic, environmental and community benefits including47% the creation of additional new jobs through new initiatives and business expansion. Throughout 2019 there were 4 Public Targeted Calls for projects, 8 evaluation committee meetings, 14 public meetings across the County and 4 Community training initiatives progressed. 75 891 Nationally in 2019 The Filipinos Society local community Individuals for project delivery The Waterfordof Ireland, Local BasketballAction Group (LAG) was ranked number one nationally in 2019 groups for projectTournament delivery (payments) and was third overall on allocations.

The Munster Youths Boxing Championship Waterford Integrated Homeless Services (WIHS) Homelessness (Opened 25th February 2019) Number of callers seeking 47% services in WIHS

3,379 increase on the 2018 33% ﬁgure of 920 Number of homeless Family breakdown accounted presentations to 31% for presentations WCCC Homeless Notice to quit or termination of tenancies accounted for their presentations during 2019 Waterford Integrated Homeless Services (WIHS) 1,219 12% (Opened 25th February 2019)

Number of Number of Formal Saved from homelessness by Waterford Council’s callers seeking Homeless Assessments 56% Homeless Prevention & Support Workers services in WIHS carried out As a result of this work only 187 entered supported 21% emergency accommodation during 2019 3,379 increase on the 2018 903 33% ﬁgure of 920 Number of homeless Family breakdown accounted presentations to 31% for presentations WCCC Homeless Notice to quit or termination of tenancies 1,219 12% accounted for their presentations during 2019

26 Number of Formal Saved from homelessness by Waterford Council’s Homeless Assessments 56% Homeless Prevention & Support Workers carried out As a result of this work only 187 entered supported 903 21% emergency accommodation during 2019 Data on Performance Measures achieved during 2019 Data on Performance MeasuresNo. of achieved visitors to Local duringAuthority 2019 No. Of groups Local schools and youth SPORT ANDoperated RECREATION facilities registered with PPN groups involved in No. of visitors to Local Authority No. Of groups Local schools and youth Comhairle na n-Óg registered with PPN groups involved in operated facilities One2018 of the keyOutturn objectives of WCCC in relation to sport is to 154,368Comhairle na n-Óg increase participation in sport and physical2018 2019 activity2019 by supporting2018 2019 2019 2018 Outturn 154,368 2019 Target 158,999 the development2018 2019 2019of sports2018 facilities2019 and2019 promoting active 2019 Target 2019 158,999communities. OutturnThere 160,518were 160,518Outturn visitorsTarget to LAOutturn operatedOutturn facilitiesTarget Outturn 2019 0 100,000 200,000 614 622 646 90% 90% 90% Outturn 160,518in WaterfordOutturn Target in 2019.Outturn ThisOutturn was anTarget increaseOutturn of 4% on visitor numbers 0 100,000 200,000 over 2018.614 All622 four646 sports 90%facilities90% had90% an increase in users in 2019.

Williamstown Golf Course The Waterford Local 2019 broughtThe an Social increase Inclusion of Community Carrickpherish Sports2019 Hall and Activation Fund (SICAP) worth Action Group (LAG) 25% in usersThe Waterfordof the facility. Local Community Facility The Social Inclusion Community 2019 Activation Fund (SICAP) worth There wereAction 328 Group members (LAG) of The facility is at full capacity with a number of local the municipal€1,120,415 golf course in clubs1st and organisations using25% the facility on an ongoing increase in users €1,120,415 2019, which is 1stan increase of 25% basis. In 2019 the Council upgraded the basketball 21% since 2018. A Ladies Club increase in users score board which allowed the hall to be used for was formed in April 2019, at the National League basketball games. The Filipinos end of the year there were 56 female members. There Society of Ireland Data on Performance Measures75 achieved during891 2019 Nationally in 2019 The Filipinos Society has beenlocal an ongoing community increase in ladiesIndividuals members since hosted their for project delivery of Ireland, Basketball No. of visitors to Local Authority the Club was formed.groupsNo. Of Williamstown groups Golf CourseLocal schoolsalso andNational youth Basketball 75 891 Nationally in 2019 The Filipinos Society Tournament local communityoperated facilities Individuals registered with PPN groups involved in hosted overfor project20 societies delivery during 2019. of Ireland, BasketballTournament there; groups Comhairle na n-Óg Tournament other clubs and groups hosted tournaments there 2018 Outturn 154,368Regional Sports Centre also. The facility was usedThe for Munster a variety Youths of events, for 2018 2019 2019 2018 2019 2019 Boxing Championship Waterford City and County Council continued to example, Waterford Autism Social & Sports Action 2019 Target 158,999 HomelessnessThe Munster Youths upgrade the facility in 2019, such asBoxing the installation Championship of held their family day fundraiser; Inter Schools Chess 2019 an irrigation system for the back pitches and on the competitions, book readings for teenagers and HomelessnessOutturn 160,518 Outturn Target Outturn Outturn Target Outturn pitch and major work was 47%done to both the fairways Waterford Sports Partnership held teacher training 0 100,000 200,000 and greens614 of the pitch622 and putt646 course so90% as to 90% events90% there also. 47% improve the playing experience of our customers. A number of events were held at the RSC during the year, Play facilities: including the U17 European Championship as well as Mount Sion Play-park. Partial funding was secured a number of major club competitions. There was an from The Department of Children and Youth Affairs The Waterford Local The Social Inclusion Community increase in the number of clubs using2019 the facility on a towards a Play-park on the grounds of Mount Activation Fund (SICAP) worth Action Group (LAG) daily basis. Sion G.A.A. Club. Plans to deliver the park were Waterford Integrated Homelessprogressed as Servicesa joint venture between (WIHS) Mount Sion €1,120,415 Dungarvan1st Sports Centre 25%(Opened 25th FebruaryG.A.A. Club 2019) and Waterford City & County Council. increase in users Waterford IntegratedWaterford Homeless City & County Council Services upgraded the (WIHS) facility (Opened 25th February 2019) Dungarvan Skate-park. An application for funding with the installation of newNumber accessible of toilet facilities (in towards a Skate-park in Dungarvan was preliminarily partnership with Waterfordcallers Sports seeking Partnership) which approved by the Department of Transport, Tourism Number of enables the Centre to facilitateservices newin WIHS user groups, e.g. 75 callers seeking891 Nationally in 2019 The Filipinos Societyand Sport. local community Individuals South East Paralympians. Clubs / organisations held services in WIHS for project delivery3,379 of Ireland, Basketballincrease on the 2018 groups events and meetings at the Dungarvan SportsTournament Centre ﬁgure of 920 33%Waterford Sports Partnership and Waterford City & 3,379 and users e.g. increaseJunior Musical on the Stage 2018 School again held their 33%musical productions,ﬁgure Numberof 920 of homeless FamilyCounty breakdown Council accounted partnered successfully on a number of presentations to for presentations following the previous years’ The Munster 31%Youths projects during the year including the Carrickpherish Number of homeless WCCC Homeless Family breakdown accountedBoxing Championship NoticeCommunity to quit or Sports termination Hub, National of tenancies Bike Week, National presentations to successes. The Munster 31% for presentations accounted for their presentations during 2019 HomelessnessWCCC Homeless Youths Boxing Championship 12% Recreation Week and National Play Day. Notice to quit or 1,219termination of tenancies 12%and the Internationalaccounted for Celtic their presentations during 2019 47%1,219 Box Cup was also held during the year at the facility.Number of Formal Saved from homelessness by Waterford Council’s Homeless Assessments 56% Homeless Prevention & Support Workers Number of Formal Saved fromcarried homelessness out by Waterford Council’s Homeless Assessments 56% Homeless Prevention & Support Workers As a result of this work only 187 entered supported carried out 903 21% emergency accommodation during 2019 As a result of this work only 187 entered supported 27 903 21% emergency accommodation during 2019 Waterford Integrated Homeless Services (WIHS) (Opened 25th February 2019)

Number of callers seeking services in WIHS

3,379 increase on the 2018 33% ﬁgure of 920 Number of homeless Family breakdown accounted presentations to 31% for presentations WCCC Homeless Notice to quit or termination of tenancies 1,219 12% accounted for their presentations during 2019

Number of Formal Saved from homelessness by Waterford Council’s Homeless Assessments 56% Homeless Prevention & Support Workers carried out As a result of this work only 187 entered supported 903 21% emergency accommodation during 2019 Data on Performance Measures achieved during 2019 No. of visitors to Local Authority No. Of groups Local schools and youth operated facilities registered with PPN groups involved in Comhairle na n-Óg 2018 Outturn 154,368 2018 2019 2019 2018 2019 2019 2019 Target 158,999

2019 Outturn 160,518 Outturn Target Outturn Outturn Target Outturn 0 100,000 200,000 614 622 646 90% 90% 90%

The Social Inclusion Community The Waterford Local Action Group (LAG) 2019 Data on PerformanceActivation Fund Measures (SICAP) worth achieved during 2019 No. of visitors to Local€1,120,415 Authority No. Of groups 1st Local schools25% and youth operated facilities registered with PPN groups involvedincrease in in users Comhairle na n-Óg 2018 Outturn 154,368 2018 2019 2019 2018 2019 2019 2019 Target 158,999 75 891 Nationally in 2019 The Filipinos Society local community Individuals for project delivery of Ireland, Basketball Housing2019 Outturngroups 160,518 Outturn Target Outturn Outturn Target OutturnTournament 0 100,000 200,000 614 622 646 90% 90% 90% Homeless Services Homeless Assessments The Munster Youths Homeless prevention, 1,219 households sought homeless supportBoxing from Championship supported exits and Homelessness Waterford City & County Council during 2019, which sustained tenancies The Waterfordwas a 33% Local increase on the 2018 figure of 920. were the Thepriorities Social for Inclusion Community Of the 1,219 who presented,2019 903 received a formal Activation Fund (SICAP) worth 47% Action Group (LAG) Homeless Services Homeless Assessment. Family breakdown accounted in 2019, which was for 31% of presentations, followed by sofa surfing/ a milestone€1,120,415 year living1st in overcrowded households25% at 20%. Notice to increase in users for Waterford with quit or termination of tenancies accounted for 12% of a substantial 47% presentations during 2019. reduction in homelessness from January to December, despite the numbers presenting seeking homeless 71% (638) of those who received a formal homeless 75 891 Nationally in 2019 The Filipinos Society serviceslocal having community increased by 33%Individuals on 2018 levels. assessment were categorized as single and 29% (265) for project delivery of Ireland, Basketball groups Waterford Integrated Homeless Services (WIHS) were(Opened in the family 25th category.February 2019)Tournament A major initiative by Waterford Council and a significant factor in the reduction in homeless numbersNumber was the of 56% (500) of those who received a formal homeless The Munster Youths opening of Waterford Integrated Homelesscallers Services seeking assessment were prevented from having to enter Boxing Championship (WIHS) on 25th February 2019. WIHS is aservices multi-agency in WIHS emergency accommodation by prevention work carried collaborationHomelessness between Waterford City & County out by Waterford Council’s Homeless Prevention & Council, the HSE, Focus Ireland and South3,379 East Simon Support Workers whichincrease includes on the family 2018 mediation, 33% ﬁgure of 920 Community with over 3,30047% visitors to the Service intervention work and the use of the HAP Place Finder during 2019. It is effectively a one stopNumber shop ofwhere homeless service as an alternativeFamily breakdown to emergency accounted accommodation. all services are working in partnership andpresentations combining to As a 31%result of thisfor presentationswork only 21% (187) entered supported WCCC Homeless resources to prevent homelessness and provide emergency accommodationNotice to quit or during termination 2019. of tenancies immediate supports and services to those 1,219who are 12% accounted for their presentations during 2019 homeless or in danger of becoming homeless.

Number of Formal Saved from homelessness by Waterford Council’s Waterford IntegratedHomeless Assessments Homeless 56% ServicesHomeless Prevention (WIHS) & Support Workers carried(Opened out 25th February 2019) As a result of this work only 187 entered supported 21% emergency accommodation during 2019 Number of 903 callers seeking services in WIHS

3,379 increase on the 2018 33% ﬁgure of 920 Number of homeless Family breakdown accounted presentations to 31% for presentations WCCC Homeless Notice to quit or termination of tenancies 1,219 12% accounted for their presentations during 2019

28 Number of households Tenant Purchase 257 approved for Place Scheme 2019 Housing Finder service 36 Number of HAP Place 117 Finder Tenancies set up 21 Approved Sales closed Emergency Accommodation (EA) Housing First ProgrammeApplications There was a substantial A very visible and noticeable changeReceived in Waterford City 47% reduction in the duringBUY 2019 was the significant reduction in the number number of persons of people sleeping rough which59 is as a direct result in emergency of the implementation23 of the National Housing First accommodation in Programme. Refused Waterford during 2019. Jan 2019 Dec 2019 The national roll out of The National Housing First Programme aims to provide the HAP Place Finder & accommodationHousing Rebuilding with wrap-around supports to address Ireland Home Loans 21 118 63 the Housing First services, complex housing and health needs, including Approvedmental the introduction of a Homeless Prevention & Support health and addiction needs of people experiencing project by Waterford Council, the ceasing of B&B and homelessness and improve theirApplications access to appropriate Hotel use as emergency accommodation, and the healthcare through enhancing housingReceived first tenancies, opening of Waterford Integrated Homeless Service strengthening integrated care pathways and providing (WIHS) have all been major contributing factors to support towards51 community reintegration.75 Waterford’s significant reduction in homelessness. Refused This national project will see 30 Housing First tenancies HAP Place Finder Service in place in Waterford by June 2021. The HAP Place Finder Service was introduced nationally Inspection of private to assistrented homeless dwellings: and potential homeless households Tenant Purchase to find accommodation andNumber offer financialof households support with 643 7 40 Private AHB the deposit and first257 month’sapproved rent where for Placehouseholds Scheme 2019 357 Finder service540 HAP tenancies RAS tenancies for 2019 haveOther low incomes. HAP for 2019 36 Number of HAP Place Number of households Tenant Purchase Finder Tenancies set up Approved 117257 approved for Place 21 Scheme 2019 Sales closed 1081 Finder service Applications Received 36 Inspections Number of HAP Place 76 117 Finder Tenancies108 set up BUY 21 Approved Sales closed LTL RAS 59Applications Received Of the 117 tenancies set up in 2019, 68 (58%) were 23 19 BUY familiesCompliant and 49 (42%) were single adults. The Place Refused 150 47 55 20 Number of Housing Finder service has beenHAP criticalRAS to homelessLTL Other prevention Jan 2019 Dec 2019 First tenancies59 in with 49 families and 25 single adults prevented from Housing Rebuilding23 place at 31 Dec 2019 entering emergency accommodation by providing Ireland Home Loans 21 118Non-Compliant63 Re Inspection Refused Approved them with the Place Finder service. It has also been a keyJan component 2019 Dec in exiting 2019 homeless clients from 390 61 69 59 Housing Rebuilding Applications emergency accommodation with 19 families and HAP RAS HAP RAS Ireland Home Loans Received 21 24 single118 adults being63 supported to exit emergency Approved accommodation to a HAP Place Finder tenancy. Choice Based Lettings 51 website75Applications page visits Refused 30,908Received 51 75 Inspection of private rented dwellings: RefusedAdvertised for RENT 643 7 40 643271 year 2019 7 40 357 Private 540AHB Private AHB HAP tenancies RAS tenancies for 2019 HAP tenancies RAS tenancies for 2019 OtherInspection of private HAP forrented 2019 dwellings: for 2019643 7 40 357 540 Private AHB HAP tenancies 1,583RAS tenancies for 2019 Other 1081 HAP 29 for 2019 Applicants who 76 Inspections 108 expressed an interest LTL 1081 RAS Inspections 19 Compliant76 150 47 55 10820 HAP RAS LTL Other Number of Housing LTL RAS First tenancies in place19 at 31 Dec 2019 Non-CompliantCompliant 150 47Re Inspection55 20 HAP RAS LTL Other Number of Housing First tenancies in 390 61 69 59 place at 31 Dec 2019 HAP RAS HAP RAS Non-Compliant Re Inspection Choice Based Lettings 390 61 69 59 website page visits HAP RAS HAP RAS 30,908 Choice Based Lettings website page visits Advertised for RENT 643 7 40 271 year 2019 30,908 Private AHB HAP tenancies RAS tenancies for 2019 for 2019 Advertised for RENT 643 7 40 271 year 2019 Private AHB HAP tenancies RAS tenancies for 2019 1,583 for 2019 Applicants who expressed an interest 1,583 Applicants who expressed an interest Number of households Tenant Purchase 257 approved for Place Scheme 2019 Finder service 36 Number of HAP Place 117 Finder Tenancies set up 21 Approved Sales closed Applications Received BUY 59 Number of households 23Tenant Purchase 257 approved for Place RefusedScheme 2019 Finder service Jan 2019 Dec 2019 36 Number of HAP Place Housing Rebuilding 21 117 Finder Tenancies set up Ireland Home 21Loans Approved 118 63 Approved Sales closed Applications ApplicationsReceived BUY Received59 51 23 75 RefusedRefused

Jan 2019 Dec 2019 Housing Rebuilding 21 Inspection118 of private63 Ireland Home Loans rented dwellings: 643 7 40 Approved Housing Private AHB 357 540 Applications HAP tenancies RAS tenancies for 2019 Other HAP Received for 2019 Housing Stock As a result of these inspections 2,308 improvement works carried out to51 ensure our properties comply with Maintenance and1081 Improvement of LA Housing 75 the Rental Standards.Refused Inspections 76 108 In addition a further 1,397 planned improvements works LTLInspection of private RAS were carried out to ensure our properties comply with rented dwellings: the Rental 643Standards. 19 7 40 Compliant Private AHB 357 150 47 55 54020 Number of Housing HAP RAS LTL Other WCCC hadHAP 130 tenancies properties re-letRAS following tenancies extensive for 2019 HAP First tenancies in Other repairs & upgrades to ensure full compliance with the for 2019 place at 31 Dec 2019 Rental Standards. Non-Compliant Re Inspection 1081 Choice Based Letting 2019 390 61 Inspections69 59 HAP 76RAS HAP RAS108 LTL RAS Choice Based Lettings website19 page visits Compliant 150 47 55 20 HAP RAS LTL Other 30,908Number of Housing First tenancies in place at 31 Dec 2019

Non-Compliant Re Inspection Advertised for RENT 643 7 40 271 year 2019 390 61 Private 69AHB59 HAP tenanciesHAP RAS RAS tenanciesHAP for 2019RAS for 2019 Choice Based Lettings Inspection of Local Authority own stock 1,583website page visits In 2019, Waterford City & County Council carried out Applicants who 2,944 planned and reactive inspections of our housing expressed30,908 an interest stock.

Advertised for RENT 643 7 40 271 year 2019 Housing Adaptation GrantsPrivate AHB HAP tenancies RAS tenancies for 2019 Grantfor Scheme 2019 Amount Number of Value of 2019 applications approved applications

Housing Adaptation for People with a Disability. Max. €30,000 52 1,583€519,357.82 Applicants who expressed an interest Mobility Aids Scheme Maximum €6,000 117 €617,460.88

Housing Aid for Older People Maximum €8,000 111 €499,015.97

Total 280 €1,635,834.67

30 Housing

Housing Applications

Housing applications December 2018 Total Number December 2019 Total Number of Applications ofApplications Year 2018 Year To Date 2019

Housing applications December Total Number December Total Number 2018 of Applications 2019 ofApplications Year 2018 Year To Date 2019

Applications received 47 996 104 1077

Applications assessed (incl files N/A N/A 104 1355 carried forward from previous month(s)

Applications validated (incl files 87 761 56 718 carried forward from previous month(s)

Approved for social housing 50 656 57 734 supports following interview with applicant

Housing Applications

Housing Dec 2018 HAP Dec 2019 HAP Dec 2019 no. Cumulative Cumulative no. Assistance tenancies set tenancies set of Active HAP no. of HAP of Active HAP Payment up up Tenancies set Tenancies Set Tenancies at up up to date this date

HAP Tenancies 33 44 4 3176 1952

New Builds Acquired Leasing Total

SOLD RENT

90 LA New Build 12 LA Acquisition 84 Leasing Total 40 AHB New Build 22 AHB Acquisition 44 RAS 16 Part V-New Build 34 Acquisition Total 643 HAP 146 Total New Build 956 Total 2019 Output under DHPLG funded LA Voids- Rebuilding Ireland 5 limited to capped ceilings under Rebuilding Ireland All Build Total 2019 Social Housing 2019 target Achieved 151 654 Delivery Targets 146% by end Q4 2019

31 CREATING A GROWTH CULTURE

32 Economic Development & Enterprise

North Quays Significant150+ progress was made during62 Festivals2019 on progressing plans for the North Quays which will resultStudents in over 90,000m2Supported of mixed by use Waterford development. City A contract agreement was signed between Waterford Cityand & County County Council Council and Fawaz Alhokair Group for the development of the North Quays SDZ. Additional funding of €6m was awarded under the first round of funding from€1,286,458 the URDF for infrastructure development.

Roughan & O’Donovan Consulting Engineers (ROD) were appointed final design 90,000m2 consultants for the North Quays and will have responsibility for the North Quays of Mixed Use Development infrastructural works from design stage to final handover. 12 New 1st garden trails A public consultation on the Sustainable Transport Bridge was held and a planning Design of access roads application submitted to An Bord Pleanala. in Gracedieu & Kilbarry Works have150+ continued on upgrading62 the Festivals surrounding infrastructure and Part VIII Students Supported by Waterford City planning procedures for the roadand access County infrastructure Council and rock stabilisation commenced. €1,286,458 City Centre Access Project A number of projects were completed as part of the City Centre Access Project domestic visitor international visitor 284,014 90,000m2 including the Manor Street, Poleberry, Bath StreetGreenway traffic scheme,visitors 2019the Hennessy’s 509,000of Mixed Use Development288,000Road, Brown’s Lane, Castle Street Scheme and the Parnell Street to WIT City Centre Greenway. 12 New 1st garden trails 2018 total Design of access roads VisitorLocal bed nightsInfrastructure & Housing Activation Fund (LIHAF) in Gracedieu797,000 & Kilbarry generatingAs part of the €4.7m funding allocated under the LIHAF in 2017 by the Department of Housing, Planning, Community and Local Government works progressed on the €163 Million 2019 visitors to detailed design of access roads540,443 in Gracedieu andWaterford Kilbarry. These Libraries enabling works will ensure that the necessary infrastructure is in place to progress essential housing development in these areas. Events held by 4,656 Waterford Libraries #BITT (Businesses Invested in Tidy Towns) Campaign for Tidy domestic visitor internationalTowns visitor 2020 bid 284,014 AnnualGreenway expenditure visitors on 2019 CLICK Waterford Tidy Towns, Waterford Chamber of Commerce and Waterford City and €1.85 stock/ head of population 509,000HERE 288,000County Council are joining forces to encourage all Waterford City Centre businesses to be part of an exciting collaboration to invest in the presentation of the City Centre 2018 total to support Waterford City’s bid for Tidy Towns 2020. Visitor bed nights Internet 797,000 generating 64,083 sessions used #BITT (Businesses Invested in Tidy Towns) was launched in September. The Charter €163 MillionScroll, unveiled at the launch, showcases how the2019 majority visitors of toCity Centre businesses 540,443 Waterforditems issued Libraries have agreed to come on board.445,650 #BITT is a uniquefor initiative books and is an example of collaboration between Waterford Chamber, Waterford Council, Tidy Towns and the Events held by businesses which have committed to: items issued Waterford Libraries 4208 4948 1337 Working with the community4,656 to bring about improvementsfor other in the 20% 7% 25% 135,544 City Centre environment, Annual expenditure on CLICK Foster civic pride, HERE €1.85 stock/eaudiobook head of population & Support Waterford City’s bid27,003 for Tidy Towns. ebook downloads 4,656 Internet 64,083 sessionsemagazine used Events across the 13,936 downloads 12 library branches 20%

items issued 33 445,650 for books

items issued 4208 4948 1337 for other 20% 7% 25% 135,544

eaudiobook & 27,003 ebook downloads

4,656 emagazine Events across the 13,936 downloads 12 library branches 20% Economic Development & Enterprise

Purple Flag Junior Achievement Waterford’s Junior Achievement Ireland (JAI) works with Waterford evening and City & County Council as education partners to night-time inspire and motivate young people to maximise economy is an their potential by valuing their education and seeing important driver a future for themselves in the world of work. JAI of tourism, leisure recruits, trains Waterford City & County Council staff and business growth. The Purple Flag accreditation volunteers who facilitate a range of Junior Achievement recognises Waterford as a safe, welcoming and friendly (JA) programmes focusing on entrepreneurship, destination to socialise, live and work in. employability, financial literacy and the value of STEM.

The Purple Flag programme is the framework through This year staff volunteers ensured students engaged which the vision of a vibrant, safe and appealing city with role models from our Local Authority and have which is open for all can be achieved. Waterford was been encouraged to think of their futures while first awarded the prestigious Purple Flag accreditation acquiring and practicing essential skills. This year, 14 in 2015 and has been re-accredited each year staff volunteers facilitated following assessment by the Association of City & Town Management. To secure accreditation, the Zone M A STEM programme called Energize to 6th class is assessed for diversity and appeal of entertainment, students in Abbeyside N.S., Dungarvan. leisure, arts and culture venues; on how welcoming M Delivered an employability and enterprise focused and vibrant the city feels; on the cleanliness of the city workshop to TY students in St. Declan’s Community centre open spaces and public realm; on accessibility College, Kilmacthomas of city centre for all and critically, the strength of partnership between agencies and businesses within M A Careers Expo in St. Angela’s school in the Purple Flag zone. Waterford city.

M Delivered in-class programmes in Waterford schools The achievement of the status is of huge benefit to Waterford; and stakeholders are committed to working M Facilitated student visits to Council Chambers together to ensure re-accreditation each year and positively promote the accreditation as it plays a role in Thanks to Council support 150+ students engaged increasing visitor numbers, helping sustain local jobs with Waterford City & County Council staff receiving JA and increasing vibrancy in Waterford’s Purple Flag Zone. practical life skills programmes. Following a successful assessment from the Association of Town Centre Management(ATCM) in April 2019, Business in the Community Waterford regained the Purple Flag accreditation again Business in the Community Ireland’s ‘Skills at Work’ this year. programme took place with the Transition Year Class Tramore Public Realm Works from Presentation Secondary School in Waterford City with 55 Students participating. Following on from the announcement in November 2018 of an allocation of €1.35m under the URDF There were five sessions in total comprising a from the Department of Housing, Planning & Local Programme Overview, City Ambassador Day, Site Visit, Government, detailed designs for the public realm CV & Interview Preparation, and Mock Interviews. Nine works which will substantially improve Tramore town members of staff worked with the students and shared centre, assist commercial activity, improve image with them details of their own career path and the and create a high design quality public realm that is Council’s varied career options. respectful to the town’s historical legacy while asserting a fresh image to reinvigorate the core of the town were completed and a public consultation held.

34 Economic Development & Enterprise

Transition 27 year students Localparticipated Enterprise in “Not a Session!”Office In 2019, LEO Waterford supported entrepreneurship, business start-ups and enterprise growth through the following: €703,315 Approved in Financial grants Let’s talk business Businesses received 31 ﬁnancial grants

Training 1638 Events during local enterprise Programmes 123 Particpants 16 week with 240 Attendees Young Entrepreneurs Student Enterprise Programme 20 participated in the #IBYE secondary school students 689 from 13 schools Entrepreneurs availed LEAP Programme 396 of mentoring primary school children 230 from 8 primary schools Trading online Totaling 34 vouchers Scheme €71,659

35 Economic Development & Enterprise

Rural Economic Development FLAG Research studies undertaken through FLAG funding Communities of Place included In line with the Action Plan for Rural Development, the M Roadmap plan for Creaden Head heritage project Rural Economic Development Section had a strong M Copper Coast Tourism, Leisure & Recreation focus on maximising resources for Waterford’s Rural Opportunity study communities. This work included the development of geographical networks bringing a range of important M Ecological study Riverstown Corridor Tramore partners together in conjunction with Waterford NatureBackground park Small and medium sized towns with a rich but undervalued cultural heritage possessing the potential to offer new, unique and authentic LEADER resulting in economic development zone experiences. These towns suffer from either the dominance of major attractions in their vicinity or from their relatively remote locations. Positioning them as authentic Contact training and opportunity studies carried out within destinations can simultaneously sustain local cultural heritage and create better economic �lai re Lo and social prospects for the local community. ��ono�i�u �e�elo��en�gh nane LocalAttracting Flavours tourists to less recognised places can �a�er�or� �i�� oun�� oun�il more evenly distribute tourism and create more �� he �all� �a�er�or� �i�� Waterford Estuary, the Copper Coastand Blackwater cohesive regional economies. �el� �� Authentic tourism based on Rural Economic Development��ail� �loughnane��a�er�or��oun�il�ie Valley. local cultural flavours teamed up with Tourism to www.interregeurope.eu/localflavours €130,000 Branding and Signage plans for the Follow Local Flavours news in our participate in an EU INTERREGsocial media accounts! Copper Coast and Gaeltacht areas Local Flavours Programme looking at sustainable rural economic Town & Village Renewal Scheme development approaches

100 Applications made to the DRCD Town & Village through heritage, culture and 95 75

PGI05790 • Local Flavours Image © iASK

Renewal Scheme resulted in an overall allocation of tourism 25 5 €500,000 made to 5 communities to deliver amenity 0 and regeneration projects in Lemybrien, Cappoquin, Health Checks Dunhill, Bunmahon and Fenor. As part of our commitment to rural towns and villages, health checks were carried out in 9 settlements that Work continued in the implementation of trail projects involved data gathering, engagement and consultation funded under the previous year’s scheme: with the local community resulting in a framework M Ardmore Cliff Walk Upgrade of opportunity areas that can be used by the local community to shape their place and future M Crough Wood trail extension Development Plan and Rural Development M Estuary Coastal Trail from Portally to Ballymacaw The section worked with the planning office to contribute to the development plan framework and M Riverside boardwalk in Lismore this will also inform an overall approach to rural M Greenway link to Kilmeaden development.

36 150+ 62 Festivals Students Supported by Waterford City Tourism and County Council €1,286,458 Festivals and Events Waterford Tourism Analysis & There were90,000m2 62 festivals and events supported by Marketing Plan of Mixed Use Development Waterford City and County Council to the value of Crowe was engaged to develop a tourism analysis and €1,286,458 12 Newpromotional plan for Waterford City & County1st Council garden trails 150+ 62 Festivals and it was launched in April Students2019. It is Visit Waterford’sSupported by Waterford City 62 Festivals 150+ Supported by Waterford City Design of access roads promotional plan for 2019, 2020 and 2021 and willand County Council Students 150+ 62 inFestivals Gracedieu & Kilbarry and County Council Students Supported by Waterford City serve to direct promotional and marketing activities and County Council during the implementation period. €1,286,458 €1,286,458 €1,286,458 Waterford Garden 150+Trails 62 Festivals 90,000m2Launch of new brochure Students Supported by Waterford City Tourism of Mixed Use Development 90,000m2 90,000m2 featuring 12 different of Mixedand County Use Development Council garden attractions 12 New 1st of Mixed Use Development garden trails 12 New 1st domestic visitor international visitor throughout Waterford 284,014 €1,286,458 garden trails 12 New 1st Design of access roads Greenway visitors 2019 garden trails in Gracedieu & Kilbarry Design of access roads 509,000 288,000 Tourism Office in Gracedieu & Kilbarry Design of access roads 90,000m2 in Gracedieu & Kilbarry of Mixed Use DevelopmentThe Council also supported Tramore and Dungarvan 2018 total tourist offices. Visitor bed nights 12 New 1st 797,000 generating garden trails Fáilte Ireland Design of access roads €163 Million Fáilte Ireland established a Visitor2019 visitorsExperience to in Gracedieu & Kilbarry 540,443 Waterford Libraries Development Programme (VEDP) with Waterford and domestic visitor international visitor 284,014 Wexford Local Authorities to explore opportunitiesdomestic visitor Greenwayinternational visitors visitor 2019 284,014 Expos and trade shows: based on the Viking concept.Events heldThe Tourismby Team also Greenway visitors 2019 domestic visitor international visitor 284,014 509,000 288,0004,656 Waterford Libraries Visit Waterford and theGreenway Waterford visitors Tourism 2019 team have attended a Tourism Conference for Local 509,000Authorities 288,000 been in attendance at a number of trade shows and in Cork in April, a Taste the Island Workshop and also 509,000 288,000 2018 total expos toCLICK show all that Waterford has to offer. participated inVisitor a South bedAnnual East nights Tourism expenditure Group 2018on with total Failte Visitor bed nights HolidayHERE World 797,000Ireland and€1.85 thegenerating Southstock/ East Development head of population Office. All 2018 total domestic visitor international visitor 797,000284,014generating Visitor bed nights members of the Tourism Team also completed the Greenway visitors 2019 Meitheal FAM Trip 2019 visitors to 797,000 generating €163Failte Ireland’sMillion Local Experts Programme. 2019 visitors to 509,000 288,000 Internet 540,443€163 WaterfordMillion Libraries 540,443 Waterford Libraries €163 Million South East Business2019 Expo visitors to 64,083 sessions used 540,443 Waterford Libraries Munster Vales Altogether Now Festival 2018 total Events held by Waterford CityVisitor & County bed nights Council is part of a tourism Events held by 797,000 generating items issued 4,656 Waterford Libraries Career Zoo marketing initiative between Tipperary, Cork and 4,656 Waterford Libraries Events held by 445,650 for books 4,656 Waterford Libraries €163Limerick Million Councils with a focus on 2019 visitors to CLICK walking and adventure activities in the 540,443AnnualWaterford expenditure Libraries on Visit Waterford items issued CLICK€1.85 stock/ head of population Annual expenditure on 4208 4948 1337 HERE five mountain ranges, Knockmealdowns, €1.85 stock/ head of population New marketingAnnual collateral expenditure was created- on 200 still images, 135,544 for other HERE CLICK 20% 7% 25% Comeraghs, Galtees, Nagles and HERE 1 x€1.85 3 minute video,stock/ 6 headx 30 secondof population videos. Events held by Ballyhoura. www.munstervales.com 4,656 WaterfordInternet Libraries 64,083 sessions used Internet www.visitwaterford.com - A new eaudiobook & 64,083 sessions used Internet ebook downloads revamped Visit Waterford website was 27,003 Annual expenditure on 64,083 sessions used CLICK launched in 2019 that included new HERE €1.85 stock/ headitems of issuedpopulation 4,656 445,650 for books items issued content and a more easily navigable site. emagazine 445,650 for books Events across the items issued 13,936 downloads 12 library branches for books20% 445,650 Internetitems issued 4208 4948 1337 64,083 sessionsfor other used items issued 20% 7% 25% 4208 135,5444948 1337 for other items issued 20% 7% 25% 135,544 4208 4948 1337 for other 20% 7% 25% 135,544 items issued 445,650 foreaudiobook books & 27,003 ebook downloads eaudiobook & 27,003 ebook downloads eaudiobook & 4208 4948 1337 items issued 27,003 ebook downloads 4,656 37 for other 20% 7% 25% 4,656135,544 emagazine Events across the 13,936 downloads emagazine 12 library branches 20% Events across the 13,936 downloads 4,656 emagazine 12 library branches 20% Events across the downloads eaudiobook & 12 library branches 13,936 20% 27,003 ebook downloads

4,656 emagazine Events across the 13,936 downloads 12 library branches 20% 150+ 62 Festivals Students Supported by Waterford City Tourism and County Council €1,286,458

Celtic Routes order to deliver a quality experience for all Greenways 90,000m2 users. Waterford Greenway is widely regarded as a The Celtic ofRoutes Mixed Interreg Use Development project aims to encourage model of good practice for Greenway development in visitors to explore new areas of Wales and Ireland. otherNew parts of the country. Waterford City and County1st Led by Carmarthenshire County Council, the 12 garden Counciltrails facilitated numerous learning journeys from project is focussed on the areas of Carmarthenshire, Design of access roads other local authorities and state agencies in this regard Pembrokeshire and Ceredigion in Wales and Waterford, in Gracedieu & Kilbarry throughout 2019. Waterford Greenway 2019 highlights Wicklow and Wexford in Ireland. www.celticroutes.info included: Local Cultural Flavours Local Flavours, launched on August 1, 2019 is an INTERREG EUROPE project financed by the European Union. It is a partnership of 9 institutions and local 150+ 62 Festivals Students Supported by Waterford City governments (including Waterford City and County domestic visitor international visitor and County Council284,014 Council) from 8 countries, aimed at developing Greenway visitors 2019 and rejuvenating509,000 the authentic heritage288,000 tourism of €1,286,458 rural areas. The project involves the development 284,014 people visited the Greenway in 2019, compared of policies to support areas that wish to exploit the 2018 total with 283,503 in 2018. tourism potential90,000m2 of their cultural heritage.Visitor Waterford bed nights 797,000 generating Council is ofa partner Mixed Usein this Development project, developing a work plan to improve authentic€163 tourism Million opportunities for 12 MNew Winner of Ireland’s Favourite2019 visitors to 1st the following clustered geographic areas, Comeraghgarden trailsAdventure540,443 in the Irish IndependentWaterford Libraries Uplands, CopperDesign Coast, of access Blackwater roads Valley and Reader Travel Awards, January 2019. Waterford Estuary.in Gracedieu & Kilbarry M Nominated for Best Ireland’sEvents held Ancient by East Tourism 4,656 Waterford Libraries Waterford Greenway Experience in the Irish Tourism Industry Awards, February 2019. Greenways have a particularly strong appeal to visitors, CLICK Annual expenditure on both domesticHERE and overseas. Following the launch of M Waterford€1.85 City and Countystock/ headCouncil of population and Fáilte the government’s Strategy for the Future Development Ireland jointly organised a successful workshop of National Greenways in July 2018, a strong emphasis and networking session, Waterford Greenway- has beendomestic placed on visitor the developmentinternational of nationally visitor Delivering Economic Growth284,014Internet through Tourism for Greenway visitors 2019 and regionally significant Greenways in appropriate the Waterford64,083 Greenway businesssessions community used and locations,509,000 constructed to an appropriate288,000 standard in key stakeholders in February 2019. items issued M Waterford City and County Council directly 2018 total 445,650 for books Visitor bed nights organised a number of events on Waterford 797,000 generating Greenway in 2019 including a Valentine’s Day items issued 4208 4948 1337 Promotion in February, Waterford Greenway’s €163 Million 135,544 2019for other visitors to 20% 7% 25% Second Birthday540,443 CelebrationWaterford in March Libraries and the Spooky Tunnel Experience in Ballyvoyle Tunnel at Halloween. The latter has grown in popularity Eventseaudiobook held by & showing 27,0034,656a 22% increaseWaterford in ebookfootfall Libraries downloads when the 2019 figure was compared with the 2018 visitor figure.

4,656 M In 2019, 25 events organisedAnnual emagazineexpenditure by different on groups EventsCLICK across the 13,936stock/ headdownloads of population 12 libraryHERE branches 20% took place€1.85 along Waterford Greenway. This included everything from Charity cycles and half marathons to the Grazing the Greenway event as part of the Internet Harvest Festival. Organised events and experiences 64,083 sessions used greatly add value to the Waterford Greenway visitor experience-each time you visit you might experience something slightlyitems different! issued 445,650 for books 38 items issued 4208 4948 1337 for other 20% 7% 25% 135,544

eaudiobook & 27,003 ebook downloads

4,656 emagazine Events across the 13,936 downloads 12 library branches 20% Tourism

funding and rural development programmes including M The Birds in flight mural was unveiled by The the Outdoor Recreation Infrastructure Scheme and Walls Project and artist Curtis Hylton at Abbeyside Town & Village Renewal Scheme. During 2019 funding Bridge near Dungarvan, transforming this part of was announced for and/or works commenced or the Waterford Greenway, into a stunning must-see continued for trail projects which included: urban artwork in June 2019.

M The official Waterford Greenway brochure was The ongoing development of St. Declan’s Way revised and re-launched in July 2019. Pilgrim Path M Water re-fill points or hydration stations were Tramore Nature Park Development installed at four locations along Waterford Greenway in 2019 and were officially launched by the Mayor of Nire Valley Walks upgrade and improvement works Waterford City and County, Cllr. John Pratt in July. Waterford Estuary Walks initiative-Passage East, This project was funded under the Local Authority Cheekpoint and Faithlegg Prevention Network, which works to prevent waste in Ireland. Crough Wood Walk development

Shared walking and cycling path from the Waterford Waterford Recreational Trails Greenway at Kilmeaden WSVR to Kilmeaden Village Waterford City and County Council continued to Ardmore Cliff Walk upgrade and improvement works work with state agencies, local community and key stakeholders in order to promote and develop high Dunmore East Cliff Walk upgrade to steps and quality outdoor recreational amenities and in particular extension from Portally Cove to Ballymacaw Cove walking and cycling trails, under the Walk Waterford Owenashad River Walk, Lismore- improvement and Waterford Trails initiatives. A number of recreational works trail projects were funded under Project Ireland 2040

39 Cultural Services

Arts The ongoing ‘Framework for Collaboration’ an agreement between The Arts Council and County and 2019 was an energetic year for City Management Association continues with joint 150+ 62 Festivals Students Supported by Waterford City the Arts Office of Waterford City investment into the annual arts programme and shared and County Council strategic priorities for arts development in Waterford. and County Council. To get details of arts events and vibrant arts €1,286,458 programmes in Waterford see www.waterfordcouncil. A significant amount of work was done on the new ie/arts or waterfordarts.com Waterford Gallery of Art based within the City’s Cultural 90,000m2 of Mixed Use Development Quarter. This focal point for the arts houses the Arts Waterford Cultural Quarter began progressing its Office plus works from the Waterford Art Collection, Action Plan objectives (adopted by Waterford City and 12 New 1st and will provide for many artistic engagements across County Council in December 2017) through a range garden trails all art forms into the future. Investment was made of initiatives; many creative & community projectsDesign and of access roads into a conservation programme for the valuable and festivals animated O’Connell Street, including inAfrica Gracedieu & Kilbarry significant art collection and plans to run education Day, PolskaÉire, Spraoi and Harvest. outreach and a sister exhibition in the Old Market House Arts Centre, Dungarvan were also developed. An Open Call was initiated to reflect the values of the Action Plan, and multidisciplinary creative works such Both GOMA Contemporary Gallery in the City and as “Snippets” by Core Creations and “It’s in the Blood”, a the Dungarvan venue hosted a year round exhibitions play written by Petra Kindler, were supported. Plans to programme. Following the closing of Artist’s studios develop an Incubation Hub in the Cultural domesticQuarter were visitor international visitor 284,014 Greenway visitors 2019 on Lombard Street, GOMA opened a shared studio progressed, and a branding proposition, developed in premises in the industrial estate opposite the People’s consultation with business, creatives and residents509,000 of 288,000 Park. the O’Connell Street area was finalised. 2018 total Visitor bed nights Rogue Gallery & Studios put out a call for new premises. Waterford Cultural Quarter is involved in two EU 797,000 generating The WCQ and WC&CC are exploring the West side area funded projects: Waterford City and County Council for suitable premises. was successful in securing Creative Europe funding for €163 Million 2019 visitors to 540,443 Waterford Libraries “Murals in Communities” in conjunction with the Walls The Town Hall Theatre, Dungarvan supported the Project and two EU cities (Heerlen, the Netherlands, amateur sector and touring product. Arts venues in the and Kaunas, Lithuania), & Creative Spirits - supporting Events held by Waterford Libraries city and county were supported as were Arts Festivals the development of creative and cultural 4,656 and Arts organisations through our bursaries, awards industries in urban settings, hosted 24 and grants. delegates from nine European cities in CLICK Annual expenditure on November 2018 HERE €1.85 stock/ head of population Artists across all art forms were provided with www.waterfordculturalquarter.ie professional development and employment Internet opportunities through our bursaries, grants and 64,083 sessions used programme. Significant supports were offered under Arts in Education, Arts in Health, Youth Arts and art form items issued specific programmes such as film, literature, theatre and 445,650 for books visual arts.

items issued Music Generation Waterford, part of Ireland’s National 4208 4948 1337 for other Music Education Programme led by Wexford and 20% 7% 25% 135,544 Waterford ETB in partnership with Waterford City and County Council entered its second year with an access eaudiobook & programme for primary schools and an instrumental 27,003 ebook downloads programme for secondary schools plus opportunities for those wishing to train in voice and traditional music. 4,656 emagazine Events across the 13,936 downloads 12 library branches 20%

40 Waterford Cultural Quarter

Partnerships Branding WCQ was delighted to welcome Waterford Gallery Vacant windows were dressed with decals prominently of Art to O’Connell Street as one of the key cultural featuring WCQ branding and poles, bins and electrical anchors in the city. Collaborations with Garter Lane boxes were wrapped in colourful images to build Arts Centre were ongoing throughout the year, the sense of the Cultural Quarter area of the city. including sponsorship of Spróg and the Front of Communications such as social media, newsletters, House gallery space for emerging artists. Continuing community meetings and business liaison carried collaboration with WIT School of Design and School on throughout 2019 to keep stakeholders, residents, of Architecture led to the third year of the Creative businesses and the creative community updated on Identities programme and Design Challenge amongst WCQ developments. other projects. Discussions with WWETB on potential for partnering on community adult education initiatives Festivals were fruitful, and the WCQ project team contributed to Africa Day took place on June 6th 2019 and attracted the “Integration Strategy for Migrant Communities”. a big crowd to the O’Connell Street area. Africa food, crafts, dance and music were showcased at a vibrant EU programmes and fun filled day. Waterford’s inaugural Festival of Murals for Communities, a Creative Europe funded Creativity, CreateFest took place on October 11th. programme involving Waterford, Kaunas (Lithuania) Sessions featured speakers such as innovation and and Heerlen (the Netherlands) completed 9 sets of creativity expert Toby Scott, David and Sandra Whelan community engagements and 9 community murals, of Immersive VR Education and Mark Graham of King 3 in each city. The murals are in the Cultural Quarter Kong Company. Summer in the City hosted 4 WCQ and remain as a legacy of community involvement with Block Parties bringing music and entertainment to the artists in an expression of identity and belonging. area at weekends. Spraoi, Harvest, Waterford Walls and other festival activity and events brought vibrancy and animation to O’Connell Street during 2019.

Mural created at 39 O’Connell Street by Studio Yasja for Murals for Communities

Creative Spirits – The Urbact III funded programme supporting the development of creative and cultural industries in urban settings finalised in May 2019 with learning journeys completed by the WCQ Steering Committee to Maribor in Slovenia, and Budapest in Hungary. Africa Day June 6th 2019 on Hanover Street.

41 Creative Waterford Annual Report 2019 The Wall Project Phase 1: Funding was awarded to Creative Ireland is a national initiative which places Lismore Social and Economic Community Group creativity at the centre of public policy. It is a culture- in collaboration with Carriglea Cairde Services. This based programme designed to promote individual, project aims to include all within the community community and national well being. to create a wall mural representing the Blackwater River including creatures (bugs, frogs, fishes) land Creative Waterford sits under an element of this and river habitats, local culture, heritage, and history initiative called Creative Communities. The vision of on a 200m wall within a social housing estate in Creative Waterford is to “create a cultural and creative Lismore. ecosystem in Waterford which builds on existing core strengths, increases cultural competency across the Culture Team and Culture Team county to develop and deliver programmes reflective Projects 2019 of community needs, and provides opportunities for Waterford City and County Council’s Creative Waterford access, participation and engagement in culture and Culture Team includes representatives from the library creativity for all citizens” service, arts service, heritage, communications, Open Call 2019 archives, museum, Irish language office, conservation, Waterford Cultural Quarter and others. Culture Team Creative Waterford facilitated Creative Communities projects 2019 included heritage, Irish language, training sessions in Dungarvan and Waterford in arts and archives and library initiatives such as work order to assist community groups, organisations and with Rathgormack NS examining the lifecycle of individuals wishing to apply for funding. The 2019 the freshwater mussel with an artist and training of Open Call was launched on April 25th; 15 groups and community groups on oral history gathering and individuals were awarded Creative Ireland funding. The storage. minimum grant awarded was €1,000 and the maximum was €5,000. The culture team met on a quarterly basis and the Creative Ireland (Waterford) coordinator attended a Examples of Creative Waterford funded project number of meetings to review the programme on a included: national basis. Theatre Skills Mentoring with Theatre Royal. 27 young people from transition year groups participated in “Not a Session!” The play was presented by the young creator’s team at the Theatre Royal as the result of 16 weeks work. The project was an initiative to bring together a group of like-minded young people and to encourage combined thinking as a ‘production company’ with mentoring support from arts professionals and venues. The project provided everyone with the opportunity to fully realise their creative potential.

Not a Session ©Theatre Royal

Transition 27 year students participated in “Not a Session!”

€703,315 Approved in Financial grants

Businesses received 31 ﬁnancial grants 42 Training 1638 Events during local enterprise Programmes 123 Particpants 16 week with 240 Attendees Young Entrepreneurs Student Enterprise Programme 20 participated in the #IBYE secondary school students 689 from 13 schools Entrepreneurs availed LEAP Programme 396 of mentoring primary school children 230 from 8 primary schools Trading online Totaling 34 vouchers Scheme €71,659 150+ 62 Festivals Students Supported by Waterford City and County Council €1,286,458 90,000m2 of Mixed Use Development 12 New 1st garden trails Design of access roads in Gracedieu & Kilbarry

domestic visitor international visitor 284,014 Greenway visitors 2019 509,000 288,000

2018 total Visitor bed nights 797,000 generating €163 Million 2019 visitors to 150+ 62 Festivals 540,443 Waterford Libraries Students Supported by Waterford City and County Council Events held by €1,286,458 4,656 Waterford Libraries

CLICK Annual expenditure on 90,000m2 €1.85 stock/ head of population of Mixed Use Development HERE 12 New 1st garden trails Internet Design of access roads 64,083 sessions used in Gracedieu & Kilbarry items issued 445,650 for books

Library Services items issued 4208 4948 1337 for other 20% 7% 25% 135,544 domestic visitor international visitor Library Services 2019284,014 Events Greenway visitors 2019 Our Libraries provide a major network of frontline eaudiobook & 27,003 ebook downloads 509,000 288,000 services across the County. They support learning, provide information and actively contribute to the 4,656 2018 total social, economic, cultural wellbeing of communities. emagazine Visitor bed nights Events across the 13,936 downloads 797,000 generating 12 library branches 20%

€163 Million 2019 visitors to Some of the highlights included: 540,443 Waterford Libraries 150+In July, Waterford Libraries62 Festivals and the Library and Students Supported by Waterford City Information Serviceand at TheCounty Bar Councilof Ireland joined forces Events held by to launch a new partnership which enabled members 4,656 Waterford Libraries of the South Eastern€1,286,458 Circuit to access legal materials and other library services through Waterford Library CLICK Annual expenditure on Service. HERE €1.8590,000m2stock/ head of population As part of National Heritage Week celebrations, the of Mixed Use Development Ardkeen Library hosted an exhibition of vintage ESB 12appliancesNew and a talk on Rural Electrification by Bernard1st Internet garden trails 64,083 sessions used O’Connell. Design of access roads Waterford Libraries participated in the Immrama Festival in Gracedieu & Kilbarry of Travel Writing with the Molly Keane writing awards items issued 445,650 for books in Lismore Library and the ‘East meets West’ art group exhibition in Cappoquin Library with participating artists from both sides of the county. items issued 4208 4948 1337 In November, the new LIT Young Writers Festival 135,544 for other 20% 7% 25% Waterford was supported with 7 events hosted in Central and Carrickphierish Library. In the same domestic visitor international visitor month, PéacógFéileEalaíne don 284,014Óige arts festival and eaudiobook & Greenway visitors 2019 27,003 ebook downloads competition for young people was launched by the 509,000 288,000 Mayor of Waterford City and County Council, Cllr. John Pratt in Dungarvan Library. 4,656 emagazine Events across the 2018 total downloadsVisitor bed nights Digital Skills tablet classes were run across Waterford 12 library branches 13,936 20% 797,000 generating Libraries as part of the ‘Getting Citizens Online’ initiative on behalf of the Department of Communications, Online 2019 visitors to €163 Million Climate Action and Environment. In 2019, Waterford Libraries worked hard to keep 540,443 Waterford Libraries Introduction to 3D Printing courses for secondary its online and social media platforms informative, school pupils were run in Central and Dungarvan entertaining and approachable. Waterford Libraries Library and were funded by CreativeEvents held Waterford. by also began utilising video much more including short 4,656 Waterford Libraries introductions on various library services which were shared across CLICKall social media platforms. Annual expenditure on HERE €1.85 stock/ head of population There were a total of 79,488 views of Waterford Libraries website (www.waterfordlibraries.ie) in 2019 with an average of 218 views per day. Internet 64,083 sessions used

items issued 445,650 for books

items issued 4208 4948 1337 for other 20% 7% 25% 135,544

eaudiobook & 43 27,003 ebook downloads

4,656 emagazine Events across the 13,936 downloads 12 library branches 20% Library Services

Outreach/ Connections Funding Waterford Libraries are constantly exploring new ways The My Open Library to reach out to the community and develop new service in Dungarvan partnerships. Library43 had 12,249 12,249 €119,932 Schools 2019 visitors to Grant funding for visitors and 773 new My Open Library Lismore Open Library Waterford Libraries created a ‘Living Library’ installation1700 members in 2019. New at the ‘All Together Now Festival 2019’. This two day ChildrenThis service provides 773 Memebers tent received over 2,000 visitors and provided a sample facilities for study and of all that is on offer at Waterford Libraries. It housed the use of a range of self-service technologies as well ‘pre-loved books’ which were available to take away for as reading and meeting spaces from 8am – 10pm seven free on the day. A programme of events ran throughoutServices days a to week schools and 365 days a year. In November, Mr. each day including reader recommendations, story- Michael Ring TD, MinisterPrimary for School Rural and Community times, interactive artist and a book club event with the Development1083 grantedclass visits 64 Free Events award winning author, Niamh Boyce. funding amounting On health and wellbeing Post-Primary 43 12,249to €119,932 for a new €119,932 Schools 2019 visitors to 73 Schools Grant funding for The Waterford Libraries: My OpenOpen Library Library service Lismore Open Library 891 Towers and Tales Story in Lismore. Class novels Participants 1700 New37,409 loaned out Festival SchoolsChildren Programme 43 773 Memebers was shortlisted in the Best Schools In October, Mr. Michael12,249Active Ring teacher TD, Minister for Rural €119,932 876 2019memberships visitors to Grant funding for Library Category for the and Community DevelopmentMy Open Library officially launched the Lismore Open Library Chambers Ireland Excellence National Age Friendly Libraries Recognition Programme Services to schools1700 New in Local Government Awards. Children and presented Dungarvan773 Memebers Library with their Age This programme was devised Primary School SpringFriendly into CharterStorytime. A number of Age Friendly measures to bring the Towers and Tales1083 Festival experienceclass visits to a were put in place in64 Dungarvan Free LibraryEvents including an age wide range of children. This year, 43 Waterford schools friendly parking space.OnEvents health Dungarvan and wellbeing and Lismore Library ServicesPost-Primary to schools 44 attended programme events involving73 Schoolsover 1700 also received funding from the Department to provide children. aPrimary Tovertafel School Magic 891Table.Participants These interactive tables are Class novels particularlyclass visits845 helpfulParticipants for both younger and older people 37,409 loaned out1083 64 Free Events In May 2019, Europe Direct, Waterford operated by with dementia, autism and learning difficulties.On health and wellbeing Post-Primary Active teacher Waterford Libraries, partnered with the community in Schools 876 memberships 73 Dunhill and the Waterford Social Enterprise Network SummerWaterford Stars Libraries Reading received Dormant Accounts891 Funding to deliver a high profile Citizen’s Dialogue Event on ProgrammeforClass five novels projects on library supports for Participantsmarginalised, loaned out empowering communities through social enterprise37,409 socially excluded and disadvantaged communities. Participants attracting almostSpring 200 participants.into Storytime The event was TheActive projects teacher2376 will run until March 2020. The projects selected as one of the 55 European Social Economy876 thatmemberships were awarded funding were a Story Collector Regions Pilot partner events for 2019. Events Programme, SummerTarget Creative Programme, Reader 44 in Residence1310 Programme, Art Programme and After- Waterford Libraries has developed aSpring strongParticipants relationship into StorytimeChildren’s School Programme.Book Festival with the Direct Provision Centres845 in Tramore and Waterford, plus the ECOC in Clonea, Dungarvan. Library Events staff made many visits to the centres throughout the44 Events year, providingSummer book stock Stars for the Reading children and adults. Participants 41 The children wereProgramme also included in various activities845 in Participants the Library. 1965 2376 Participants Over 300 Waterford students attendedSummer two special Stars Reading performances of the play ‘It’s in theProgramme Blood?!’Target organisedFamily Time at your Library by the Waterford Europe Direct1310 Information Centre Participants (EDIC, which Children’sis run from Central Book Library) Festival at Garter2376 Lane Arts Centre. Events Target 49 1310 Events Participants 44 41 1860 Children’s Book Festival 1965 Participants 41 Events Family Time at your Library1965 Participants 49 Events Family Time at your Library 1860 Participants 49 Events 1860 Participants Library Services

National Healthy Ireland at your Library aims to enhance health information43 in public libraries by providing12,249 new €119,932 There were 79 events for the Schools 2019 visitors to Grant funding for books stock, e-books, e-audiobooks and e-magazines Work Matters at the Library My Open Library Lismore Open Library on health and wellbeing. 64 free events were run programme43 at Waterford New Schools 12,249 throughout1700 the year€119,932 covering all topics on health and Libraries. These included 2019 visitors to Children Grant funding for 773 Memebers My Open Library wellbeing with 891Lismore participants. Open Highlights Library included a introduction and advanced talk on Healthy Eating by Aoife Hearne, Positive Mental 1700workshops on various New Children Memebers Health workshops by SpunOut.ie, Exercise classes, social media platforms, 773 MindfulnessServices workshops to schools and an Understand Together presentations to the public on what library resources Dementia Champion’s Café. are available to help with getting a job, library tours, Primary School exhibitions, information stands at in-branch and 1083 class visits 64 Free Events Services to schools On health and wellbeing outreach events. All branches also had their Work Post-Primary Matters collections updated.Primary School 73 Schools 1083 class visits 64 Free Events On health and wellbeing 891 Class novels Participants The Right to Read programmePost-Primary supports literacy 37,409 loaned out development for individuals,73 Schools families and children as Active teacher part of a locally coordinated, sustainable and standard 891 43 Class novels Participants 876 memberships loaned out 12,249 €119,932 approach37,409 across Schoolsthe country. Waterford Libraries2019 visitors to Grant funding for offers wide-ranging themed stock collections and Lismore Open Library Active teacher My Open Library highly trained staff whomemberships will offer advice on reading 1700876 New CruinniúSpring na nÓg into is Ireland’sStorytime national festival of developmentChildren and book selection. The events and773 Memebers creativity for young people. A series of free workshops activities included: and events were developed includingEvents a number of Spring into Storytime creative, cultural and engaging44 workshops which children, young people and families could participate in Services to schools Participants Events on June 15th 2019. 845 44 Primary School 1083 class visits 64 Free Events Participants Creative WaterfordOn health in and partnership wellbeing with Waterford 845 Post-Primary LibrariesSummer hosted 27Stars events Reading with an estimated 2000 73 Schools youngProgramme people891 taking part in activities on the day. From Class novels Hip-Hop toParticipants Circus and Drumming to Waterford Walls, Summer Stars37,409 Reading loaned out there was something for everyParticipants child to explore and have Programme 2376 Active teacher fun with. 876 memberships Target 2376 Participants 1310 Target Children’s Book Festival Spring1310 into Storytime Children’s Book Festival44 Events 41 Events Participants Participants 41845Events 1965 Participants Summer1965 Stars Reading Family Time at your Library Programme Family Time at 2376your LibraryParticipants 49 Events Target Participants 491310Events 1860 Children’s BookParticipants Festival 1860 45 41 Events 1965 Participants

Family Time at your Library

49 Events 1860 Participants A STRONG FOUNDATION

46 Property Management

The Property Management Department manages land and property (other than local authority houses) owned by Waterford City & County Council. The section works with various directorates in the Council to provide a comprehensive land and property management service and to achieve optimum use of the Council’s Landbank and acquires land and property rights required for the Council’s various infrastructural projects.

In 2019 the Property Management Departments projects included: Viking Triangle Acquisition, disposal and management of properties for Waterford’s Cultural and Heritage Quarter. The acquisition of a portfolio of properties from the Trustees of the Holy Ghost Hospital within the Viking Triangle was completed in October 2012. Property Management continued to support the work of the Waterford Viking Triangle Trust Ltd on the management of same. During 2019 Property Management worked with Viking Triangle in –house committee tenanting vacant units on The Quay and the Kite Centre Henrietta St.

Transportation / Infrastructure & Economic Development Compulsory Compulsory Purchase Order for North Quays confirmed October 2018 following Purchase oral hearing. Settlements on CPO compensation continued in 2019, 130 Order (CPO) Continued acquisition of properties for the Urban Renewal SchemeVolunteers and to facilitate the Michael Street shopping centre. units acquired Commenced170 CPOby WCCC of lands at Killowen etc to facilitate runway extension and approach lighting at Waterford Airport

Various boundaryCPO’s rectifications conﬁrmed and small disposals completed throughout City & prior years County.20

Commenced acquisition of properties in Tramore for town centre improvements Completed various acquisitions to facilitate road widening and safety350 measures ß Progressed formal acquisition of Greenway from Bilberry to Barnaweeactivities Bridge carried out 10 Dungarvan in 2019 Fire 734 428 192 1354 Stations ß FireCommenced Social CPO forFalse Greenway improvementTotal Bilberry to Clock Tower Calls Services Alarms Calls Roads Surveyed ß Progressed CPO’s of vacant and derelict properties in Cappoquin for theNon RRDF National Scheme 99.91 % Roads Turnout times 137 ß Progressed site assembly at Fairlane Shandon Dungarvan including OPW people 4mdecentralisation 28sec site 1m 05sec Road Road employed Retained fire-fighters Full time fire-fighters Strengthened Dressed 4.8 km 21.3 km Primary Regional Road 6.2 km 40.5 km 440 236 339 83 Local Road Buildings Completion Valid Disability Access Secondary inspected Certificate Commencement Certificates Notices 9.4 km Regional 47 Bridges Repaired 39.2 km Local 9 Regional Road 5 Local Road

90% single use cups 10 Waterford ranked go to landﬁll Waste prevention th 40 towns workshops 54% 11 judged Saving correct gum disposal 2Go Cup 1,000,000s single use cups from landﬁll

Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Community Gold Stradbally Silver Ballymacarbry Bronze Groups Dungarvan

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry Property Management

CompulsoryCompulsory Housing PurchasePurchase Driven by Central Government providing additional funding, Waterford City & County Council has acquired130130 170 units for housing stock OrderOrder (CPO)(CPO) VolunteersVolunteers Commenced CPO of 4 derelict and vacant houses for housing stock. Sale of 40 unitsunits acquired acquired 170170 byby WCCC WCCC freeholds throughout 2019. Attended CPO oral hearings for 3 purchases resulting in confirmation of same. Completion and vesting of approx. 20 housing CPO’s confirmed prior years CPO’sCPO’s conﬁrmed conﬁrmed 2020priorprior years years Completed process for lease of former Bank Of Ireland Parnell St for Homeless Services Centre

Continued to process freehold sales of leasehold property and renewed leases as required 350350 activitiesactivities carried carried out out 1010 Environment inin 2019 2019 FireFire 734734 428428 192192 13541354Completed sale of former composting facility Green Road Waterford City StationsStations FireFire SocialSocial FalseFalse TotalTotal Roads Surveyed CallsCalls ServicesServices AlarmsAlarms CallsIntroducedCalls stricter controlRoads by Surveyedlicensing of huts at The Pier in Tramore NonNon National National 99.9199.91 %% RoadsRoads TurnoutTurnout times times Mapping / Management Information & Pra-Digitisation 137137 Continued to work with Property Registration Authority (previously Land Registry) peoplepeople 4m4m 28sec28sec 1m1m 05sec05sec RoadRoad RoadRoad employedemployed RetainedRetained fire-fighters fire-fighters FullFull time timeto fire-fighters fire-fightersimprove mutual knowledgeStrengthenedStrengthened on Waterford City &Dressed DressedCounty Council’s land bank records. Waterford City & County Council was the first Authority to request digital ownership details from4.8 PRAI4.8 km(formerkm Land Registry).21.321.3 The Property kmkm Management PrimaryPrimary RegionalRegional Road Road Department in conjunction with GIS Co-ordinator continues to examine the effect of 440 236 339 83the amalgamation of City6.26.2 and kmkm County on the land 40.5bank/property40.5 kmkm records held by both 440 236 339 83 Secondary LocalLocal Road Road BuildingsBuildings CompletionCompletion ValidValid DisabilityDisabilityauthorities, Access Access how to presentSecondary information digitally and appropriate management system inspectedinspected CertificateCertificate CommencementCommencement CertificatesCertificatesfor same. NoticesNotices 9.49.4 kmkm RegionalRegional BridgesBridges RepairedRepaired Service to Council staff39.239.2 and kmkmManagement and Land Bank Management The property managementLocalLocal administration and9 technicians9 RegionalRegional continueRoad Road to provide a valuable title/ownership check facility for all directorates55 LocalLocal RoadwithinRoad the Council. We also provide a comprehensive land bank supervision and management system through securing Council lands, land lettings, temporary licences and regular checks to prevent encroachment and unauthorised occupation. 90%90% singlesingle use use cups cups 1010 WaterfordWaterford ranked ranked gogo to to landfill landfill WasteWaste prevention prevention thth4040 towns towns workshopsworkshops 54%54% 1111 judgedjudged SavingSaving correctcorrect gum gum disposal disposal 2Go2Go CupCup 1,000,000s1,000,000s singlesingle use use cups cups fromfrom landfill landfill

GoldGold Medal Medal SilverSilver Medal Medal BronzeBronze Medal Medal LismoreLismore ArdmoreArdmore TramoreTramore 2020 Gold Silver Bronze CommunityCommunity Gold StradballyStradbally Silver BallymacarbryBallymacarbry Bronze GroupsGroups DungarvanDungarvan

EndeavourEndeavour Award Award ClimateClimate Action Action and and Air Air Quality Quality Award Award CountyCounty Awards Awards HighlyHighly Commended Commended 48 LismoreLismore WinnerWinner WinnerWinner WinnerWinner CommendedCommended TallowTallow ArdmoreArdmore GoldGold StradballyStradbally BallymacarbryBallymacarbry Emergency Services Compulsory Purchase 130 WaterfordOrder (CPO) Fire Service Volunteers Waterford Fire Services responds to a wide variety ofunits emergencies acquired as well as monitoring and advising on fire safety in170 the built environment.by WCCC

A total of 137 persons are employed in the Fire Services, comprising officers, full CPO’s confirmed time and part time fire-fighters, administration20 priorsupport years and a brigade mechanic. The service operates from 10 fire stations under the control of the Chief Fire Officer. 350 activities carried out 10 in 2019 Fire 734 428 192 1354 Stations Fire Social False Total Calls Services Alarms Calls Roads Surveyed Compulsory Non National 99.91 % Roads Purchase Turnout times 130 Order (CPO)137 Volunteers people 4m 28sec 1m 05sec Road Road employed Retained fire-fightersunits acquired Full time fire-fighters Strengthened Dressed 170 by WCCC 4.8 km 21.3 km Primary Regional Road Emergency Planning CPO’s confirmed 6.2 km 40.5 km 440 236 prior339 years 83 Local Road New Major EmergencyBuildings Co-ordinationCompletion20 Rooms Valid have been developedDisability in City AccessHall, Secondary Waterford. inspected Certificate Commencement Certificates 9.4 km Notices Regional Bridges Repaired Major Emergency Management structures were utilised during the severe snow 39.2 km event of 2018. Regional facilities for mass fatality response were procured and Local350 9 Regional Road arrangements for their deployment by Waterford City and County implemented. activities carried out 5 Local Road 10 in 2019 Fire PreventionFire 734 428 192 1354 Stations Fire Social False Total 99 fire safety certificate applicationsCalls were receivedServices andAlarms all were processedCalls with the 8 Roads Surveyed week statutory period. Non National 99.91 % Roads 90% Turnout times Building Controlsingle use cups 10 Waterford ranked 137 40 towns The Building Controlpeoplego department to landfill 4m is based 28sec withinWaste Emergency prevention1m Services 05sec and is delivered Roadth Road judged from Dungarvanemployed Fire Station. It isRetained concerned fire-fighters withworkshops the deliveryFull oftime Waterford fire-fighters City and54% Strengthened 11Dressed County Council’s functionsSaving under the Building Control Regulations 2007-2015correct gum disposal 2Go 4.8 km 21.3 km Cup 1,000,000s Primary Regional Road single use cups from landfill 6.2 km 40.5 km 440 236 339 83 Local Road Buildings Completion Valid Disability Access Secondary inspected Certificate Commencement Certificates 9.4 km Notices Regional Bridges Gold Medal Silver Medal Bronze MedalRepaired 20 Lismore Ardmore 39.2 km Tramore Community Gold Stradbally Silver BallymacarbryLocal Bronze 9 Regional Road Groups Dungarvan 5 Local Road

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry 90% 49 single use cups 10 Waterford ranked go to landﬁll Waste prevention th 40 towns workshops 54% 11 judged Saving correct gum disposal 2Go Cup 1,000,000s single use cups from landﬁll

Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Community Gold Stradbally Silver Ballymacarbry Bronze Groups Dungarvan

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry Emergency Services

Compulsory Civil Defence Purchase Civil Defence is a volunteer-based emergency response organisation. Civil Defence 130 supports the frontline emergency services, e.g. in dealing with severe weather or Order (CPO) Volunteers searching for missing people and also carries out community support activities, e.g. units acquired by WCCC providing first aid cover at both local and national events. Civil Defence operates at 170 national level under the Department of Defence with delivery of service though the local authority. CPO’s confirmed 20 prior years Example Of Exercises Duties included All Services Exercise 1848 Tricolour Celebration - 2 days 350 Regional Boating Exercise Harvest Festival - 3 days activities carried out River Blackwater Exercise Winterval - 17 days 10 in 2019 Fire 734 428 192 1354 Inter Agency Search Exercise 3 Missing person searches - 5 days Stations Fire Social False Total Calls Services Alarms Calls Roads Surveyed Radio Communications Exercise ‘Daytripper’ Music Festival - 5 days Non National 99.91 % Roads Avian Flu Exercise West Waterford Festival of Food – 2 Turnout times days 137 Nat Radiation Monitoring Exercise 1m 05sec Viking Marathon 56 members people 4m 28sec Road Road Swift Water Exercise employed Retained fire-fighters Full time fire-fighters Strengthened Dressed Pieta House Darkness into Light 4.8 km 21.3 km Search Skills Exercise Primary Regional Road GAA World Games 6.2 km 40.5 km Spraoi 440 236 339 83 Local Road Buildings Completion Valid Disability Access Secondary inspected Certificate Commencement Certificates 9.4 km Notices Regional Bridges Repaired 39.2 km Local 9 Regional Road 5 Local Road

90% single use cups 10 Waterford ranked go to landﬁll Waste prevention th 40 towns workshops 54% 11 judged Saving correct gum disposal 2Go Cup 1,000,000s single use cups from landﬁll

Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Community Gold Stradbally Silver Ballymacarbry Bronze Groups Dungarvan

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore 50 Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry Compulsory Purchase 130 Order (CPO) Volunteers units acquired 170 by WCCC

CPO’s conﬁrmed Roads 20 prior years

Maintenance and improvement of national primary & CLÁR secondary roads: As part of Government’s overall programme for Rural In 2019 the full network of National Primary and 350 Development, the Council was allocated funding of National Secondary Roads in Waterford were audited activities carried out €149,850 under the CLÁR scheme for small scale for defects. in 2019 10 infrastructural projects in designated rural areas which Fire 734 428 192 1354 Stations Fire Social False Total suffered the greatest levels of population decline. Calls Services Alarms Calls Roads Surveyed Safety facilities for schools and communities including Non National the provision of school flashing lights, upgrading of 99.91 % Roads Turnout times line marking and warning signage was provided for 137 communities in designated CLÁR areas by the Council. people 4m 28sec 1m 05sec Road Road The Council completed 3 Schemes in 2019. employed Retained fire-fighters Full time fire-fighters Strengthened Dressed 4.8 km 21.3 km Primary Regional Road 6.2 km 40.5 km 440 236 339 83 Local Road Buildings Completion Valid Disability Access Secondary inspected Certificate Commencement Certificates 9.4 km Notices Regional Bridges Repaired 39.2 km Local 9 Regional Road 5 Local Road Winter Maintenance Low Cost Safety Improvement Schemes As part of the Council’s Winter Maintenance Plan, The Department of Transport, Tourism and Sport funds the Council aims to provide an effective and efficient 90% this scheme whereby local authorities can carry out response to minimizing the negative impact of severe single use cups 10 works designed to improveWaterford road safety ranked on regional frost or heavy snow on the travelling public on the go to landfill Waste prevention and local roads where collisionth rates40 townscan be reduced road network. It is not feasible to treat all public roads judged workshops 54%or where hazards have been11 identified. In 2019 within the resources available and therefore routes Saving correct gum disposalthe Council completed 9 low cost safety schemes are designated a priority rating of between 1 and 2Go Cup 1,000,000s throughout the county at a cost of €299,000. 3 based on road classification, traffic volumes and single use cups from landfill the importance of the route. Priority 1 and Priority Local Improvement Schemes 2 routes are pre-salted following low temperature After a number of years the Department of Rural and warnings. Priority 3 routes are post salted as resources Community Development reintroduced funding for allow. Waterford City and County Council operates Gold Medal Silver Medal local improvementBronze schemes Medal in 2017. This scheme 6 demountable and 1 permanently mounted salt 20 Lismore Ardmore grant aids improvementsTramore for non public rural roads. spreaders together with ancillary vehicles to deliver Community Gold Stradbally Silver Ballymacarbry Bronze A total allocation of €258,802 was granted which the winter service programme. In the event of Groups Dungarvan facilitated 3 schemes in 2019. These works were snow, ploughs are mounted to the front of the salt carried out by the Council and delivered within a short spreaders. Grit is made available at multiple locations County Awards Highly Commended Endeavour Award Climate Action and Air Quality Award timescale to a high standard. across the County for use by the community during Lismore prolonged periods of extreme frost. During severe or Winner Winner Winner Commended Tallow Ardmore Gold StradballyCommunityBallymacarbry Involvement Schemes prolonged cold weather the Council’s web site, radio The Community Involvement Scheme (CIS) is an announcements, map alerters and social media posts opportunity for communities to have road repair work provide up-to-date information on road conditions in carried out at relatively modest cost on local roads and the County. cul-de-sacs that would not normally be included on the Council’s main roadworks programme. Ring faced funding was introduced in 2018 which secured funding over a 2 year period of €978,000. A total of 18 schemes were completed during this period.

51 Compulsory Purchase 130 Order (CPO) Volunteers units acquired 170 by WCCC

CPO’s confirmed 20 prior years 350 activities carried out 10 in 2019 Fire 734 428 192 1354 Stations Fire Social False Total Calls Services Alarms Calls Roads Surveyed Non National 99.91 % Roads 137 Turnout times people 4m 28sec 1m 05sec Road Road employed Retained fire-fighters Full time fire-fighters Strengthened Dressed 4.8 km 21.3 km Primary Regional Road 6.2 km 40.5 km 440 236 339 83 Local Road Buildings Completion Valid Disability Access Secondary inspected Certificate Commencement Certificates 9.4 km Notices Regional Bridges Repaired 39.2 km Environment Local 9 Regional Road 5 Local Road

Waste Prevention An application submitted by Waterford City & County Council for the funding of a water refill waste prevention initiative under Local Authority Prevention Network 90% (LAPN) was successful. As part of this project, water refill stations were part funded single use cups 10 Waterford ranked in WIT campuses. A short animated video was also produced for Waterford to go to landﬁll Waste prevention th 40 towns encourageworkshops refilling a reusable bottle instead54% of using single use plastic bottles11 eachjudged time. Saving correct gum disposal 2Go Cup 1,000,000s single use cups The Environment Section of Waterford City & County Council worked with West from landﬁll Waterford Athletic Club to ‘green’ their half marathon along the Waterford Greenway in September. They prevented over 670 single use plastic bottles/cups being disposed of at the finish line by using reusable water cups instead. Working with Refill Ireland, they hadGold tanks Medal of filtered waterSilver at theMedal finish line to fill reusableBronze Medal tumblers for 20 all participants.Lismore These tumblers were collectedArdmore in bins to be washedTramore and reused at Community other events.Gold TheStradbally water stationsSilver alongBallymacarbry the route were all Bronzefilled from smaller water Groups containers. Dungarvan

Endeavour Award ClimateWaterford Action City and Air& CountyQuality Award are currentlyCounty working Awards with businessesHighly in Tramore Commended on a pilot project to eliminate disposable cups in the town. This is beingLismore done by encouraging Winner the use ofWinner 2Go Cups, a deposit and return schemeWinner for reusableCommended coffee cups. Over Tallow Ardmore Gold Stradbally Ballymacarbry 90% of single use cups currently go to landfill. Each 2GoCup can be used for at least 3 years, saving 1000000s of single use cups from landfill. The aim is to make Tramore the first town in Ireland to eliminate single use cups.

Christmas reuse workshops were held in December in Ardkeen Library, Central Library and Dungarvan Library. These themed workshops proved to be very popular, booking out quickly.

Food Waste Prevention Stop Food Waste workshops took place over four weeks in Tramore and in Ardkeen Library, Waterford. This Stop Food Waste Challenge is a series of four weekly workshops that set out to reduce food waste by at least 1/4 and by doing so saving the householder as much as €60 a month. Reusable vegetable bags were launched at the first of these workshops to encourage the use of reusable bags further and educate householders about single use plastic packaging.

There was an environmental information stand at both the West Waterford Festival of Food in Dungarvan in March and also at Waterford Harvest Festival in September. This provided information and advice relating to food waste prevention, recycling and composting.

52 Compulsory Purchase 130 Order (CPO) Volunteers units acquired 170 by WCCC

CPO’s confirmed 20 prior years 350 activities carried out Compulsory 10 in 2019 Purchase Fire 734 428 192 1354 130 Stations Fire Social False Total Roads Surveyed Order (CPO) Volunteers Calls Services Alarms Calls Non National units acquired 99.91 % Roads 170 by WCCC 137 Turnout times people 4m 28sec 1m 05sec Road CPO’s confirmed Road employed Retained fire-fighters Full time fire-fighters Strengthened Dressed 20 prior years 4.8 km 21.3 km Primary Regional Road 6.2 km 40.5 km 440 236 339 83 Local Road 350 Buildings Completion Valid Disability Access Secondary activities carried out inspected Certificate Commencement Certificates 9.4 km 10 in 2019 Notices Regional Bridges Fire 734 428 192 1354 Repaired Stations Fire Social False EnvironmentTotal 39.2 km Regional Road Calls Services Alarms Calls Roads Surveyed Local 9 Non National 5 Local Road 99.91 % Roads Turnout times 137 Reuse Month people 4m 28sec 1m 05sec Road During this month, aRoad range of events and workshops took Full time fire-fighters employed Retained fire-fighters Strengthenedplace to raise awarenessDressed of and engage with people about reuse and waste prevention.21.3 km Reuse Month90% took place nationally 4.8 km single use cups 10 Waterford ranked Compulsory Primaryduring the month of RegionalOctober Roadto encourage the reuse of go to landfill Waste prevention th 40 towns 440 236 339 Purchase83 6.2 kmmaterials and items as40.5 a means km of waste prevention. A range workshops 54% 11 judged Secondaryof events and workshopsLocal took Road place during this month to raise Buildings Completion Valid OrderDisability (CPO) Access Saving 130 correct gum disposal inspected Certificate Commencement Certificates awareness and engage with people2Go about1,000,000s waste prevention, Volunteers 9.4 km Cup Notices Regionalincluding units 10acquired waste prevention Bridges workshopssingle in locationsuse cups across Co. Waterford, from 170Tallowby to WCCC Passage East.Repaired These workshopsfrom were landfill based around making reusable food 39.2 wrapskm and provided a good basis to talk about the wider issue of waste prevention Local 9 Regional Road and reuse. Approximately 225 people attended these workshops, across a broad CPO’s confirmed 5 Local Road 20rangeprior of years ages and backgrounds. Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Gum Litter Taskforce Community Gold Stradbally Silver Ballymacarbry Bronze The Gum Litter Taskforce was launched in Waterford,Groups bringing together the Dungarvan community and local authorities with a common goal to350 fight gum litter. The main 90% goal of this campaign has always been to reduce the amount of gum litter and County Awards single use cups 10 Waterford ranked Endeavour Award activitiesClimate Actioncarried and out Air Quality Award Highly Commended go to landfill Waste prevention 10 change people’s behaviourth 40 towns towards littering. The Gum Litterin 2019 Taskforce (GLT) has been Lismore workshops Fire 734 successful428 to date192 in changingjudged1354 the public’sWinner behaviour by encouragingWinner correct gum, Winner Commended 54% 11 Gold Ballymacarbry Stations Fire Social False Total Tallow Ardmore Stradbally Saving correct gum disposal with 88% of people said that they always disposeRoads of their gumSurveyed correctly, up from 54% 2Go Calls Services Alarms Calls Cup 1,000,000s when the campaign first began. Workshops were run in secondaryNon National schools in Co. single use cups Waterford. 99.91 % Roads from landfill Turnout times 137 Green Schools Programme people 4m 28sec 1m 05sec Road 100 schools took part in the Green Schools programme.Road Green School seminars employed Retained fire-fighters Full time fire-fighters Strengthened Dressed Gold Medal Silver Medal wereBronze held Medalfor all Green Schools at the beginning of the school year. This workshop Lismore Ardmore providedTramore teachers with an opportunity to find 4.8out morekm about the theme their21.3 school km 20 Gold Silver Bronze Primary Regional Road Community Stradbally Ballymacarbry is working on as well as various ways to tackle issues that may arise. Groups Dungarvan 6.2 km 40.5 km 440 236 339 83 Local Road Buildings Completion ValidGreen Schools ClimateDisability Action Access Teacher TrainingSecondary for secondary school teachers and a Endeavour Award Climate Action and Air Quality AwardinspectedCounty AwardsCertificate CommencementwaterHighly workshopCommended forCertificates Secondary Schools took place in Waterford in October. Both of Notices 9.4 km theseLismore workshops included sections about the TakeRegional 3 for the Sea teaching materialsBridges Winner Winner Winner Commended produced for schools by WCCC. Repaired Tallow Ardmore Gold Stradbally Ballymacarbry 39.2 km Local 9 Regional Road Mattress Amnesty 5 Local Road A mattress amnesty day was held in Kilbarry Civic Amenity Site in September. A total of 174 mattresses were brought for disposal on the day.

Litter Management 90% IBAL (Irish Business Against Litter) single use cups Waterford City10 continues to be the cleanest city in Ireland in Waterford ranked go to landﬁll theWaste most prevention recent nationwide survey of the Irish Business Against th 40 towns judged Litterworkshops Anti-Litter League. The judges54% remarked that 11 Saving correct gum disposal 2Go Cup 1,000,000s “Waterford City continues to score highly in the IBAL Anti-Litter League. The single use cups from landﬁll Waterford Walls initiative is very much a feature throughout the city – this project is something that could easily be replicated in other towns / cities throughout the country.”

Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Community Gold Stradbally Silver Ballymacarbry Bronze 53 Groups Dungarvan

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry Compulsory Purchase 130 Order (CPO) Volunteers units acquired 170 by WCCC

90% single use cups 10 Waterford ranked go to landﬁll Waste prevention th 40 towns Environment workshops 54% 11 judged Saving correct gum disposal 2Go Cup 1,000,000s single use cups from landﬁll Tidy Towns

Gold Medal Silver Medal Bronze Medal 20 Lismore Ardmore Tramore Community Gold Stradbally Silver Ballymacarbry Bronze Groups Dungarvan

Endeavour Award Climate Action and Air Quality Award County Awards Highly Commended Lismore Winner Winner Winner Commended Tallow Ardmore Gold Stradbally Ballymacarbry

National Spring Clean

Over 100 clean-ups took place during the year, including beach cleans, clean-ups of estates, trails, etc.

2019 was the 21st year of National Spring Clean.

Clean Coast Roadshow held to encourage coastal communities to care for their coastline

Waterford City & County Council supported them by providing the clean up materials and collecting the bags of litter for disposal

Take 3 For The Sea A campaign to encourage people to take three pieces of plastic litter with them when they leave the beach, waterway or... anywhere! A teacher’s handbook was developed to enable both Primary and Secondary School teachers in Co. Waterford to explore marine litter, plastic pollution and single-use plastics with their class. This includes a Take 3 for the Sea passport, case studies, activities, etc. Plaques were also erected at all Blue Flag and Green Coast beaches across County Waterford.

54 Environment

National Tree Week Household Waste Management Compliance (including Brown Bin) 400 native saplings were planted by As part of a co-ordinated action by Native individuals, family groups, schools, Tidy Fines WERLA one large household waste saplings Towns groups and local communitiesissued 285 collector operating in Waterford was 400 planted taking part in Tree Week events. Legal inspected in a joint audit with WERLA households Law 11 proceedingsto ensure compliance with brown bin Environmental Enforcement written to roll outs in agglomerations248 above 500 Illegal Dumping including C&D waste people throughout the southern region. Tackling illegal dumping and fly-tipping Further desktop inspections were carried continued to be a priority in 2019. 93% out on two smaller household waste These can typically be divided into 75 63 Compliance collectors.Premises Samples two categories, small scale/domestic, consisting of less than 5 bags of waste, or larger scale waste which is Household Waste Environmentalmore complaints/ indicative of unauthorised waste As partAnnual of the enforcementGeneral of the new Lifetime Licences Licences Licences reports werecollectors. recorded on 8,973Segregation, Storage25 and Presentation 112 (increase of 694) (increase 5) (increase 49) 2299 CRM in 2019 of Household and Commercial Waste 285 litter fines issued Byelaws 2018, which came into effect in Broken down in the following categories; December 2018, 248 households were 11 cases where legal proceedings Dogs in Pound Reclaimed Rehomed Euthanised written to seeking information on how Litter haveAir or are& about to be initiated Odour 337they were managing109 their waste.215 7 491 A “mystery shopper” type operation was carried 31out to secure evidence in a case (decrease of 38) (increase of 10) Tyres PRI (Producer where a person was illegally collecting Responsibility Initiative) waste. The “Man in a Van” waste collector According to the statistics from Repak Horses Seized Reclaimed Rehomed Euthanised Waste advertisedNoise the service on Social Media. ELT, Waterford City and County (C&D) Following co-operation with An Garda 31Council achieved109 93% compliance215 7 35 Síochána62 a vehicle was taken to a secure with membership of tyre premises. 4 (increase of 5) (decreasecompound of 8) for investigation. Following premises had membership revoked in a review of the case, a decision to assist 2019, and 1 additional premises was compliance was taken, and the person identified. Waste (non C&D)now has applied for the appropriateFree access waste collection permit. to Wi-Fi is Pilot Packaging Includes fly-tipping available in 3 premises were identified by WERLA in 2299 and illegal dumping the city Four Environment Inspectors employed (increase of 58) centre area 2019 for priority enforcement. Illegal Dumping continues to be an A further 4 suspected major producers ongoing issue, in 2019 the following were identified internally. Each of these enforcement actions were taken in companies were contacted or inspected relation to waste offences. regarding their requirements. 128 warning letters 17 notices under regulation 25 Hectares Hectareswere issued, and Hectares1 prosecution was 14 directions under Section 14 of the 152 144 2 commenced3 for non compliance with Waste Management Act Semi Mature trees planted Grassed open spaces Coastal wildflowerthese notices. Biodiversity This prosecution initiative was maintained47 Section 55 notices meadow withdrawn when the company joined REPAK. 1 Section 18 notice. Slaughter figures The number of compliant major producers increased from 223 to 239. CLICK HERE 1571 29,807 55

library buildings are now powered 23.5% exclusively from WCCC energy renewable energy consumption technology 5 431 savings for 2019 Environment

Air Enforcement Waste Management Solid Fuel Regulations – ‘Smoky Coal’ Enforcement Recycling 78 inspections of specified fuel suppliers were carried 2 Civic Amenity Sites and 64 Bring Bank locations are out in 2019. provided and in 2019 a total of 2,322 tonnes of glass was collected and a total of 117 tonnes of textiles was Deco Paints & Solvent regulation collected. inspections 5 inspections of vehicle refinishers were carried out. Presentation Park & Open Spaces 8 inspections were made of petroleum retailers in 2019. The number of compliant premises under the solvent City Parks & Open Spaces regulations increased from 10 to 11. The number of ß 62 number Semi Mature trees planted compliant vehicle refinishers remained at 15. throughout our Parks and Residential estates. Native Fines The number of compliantsaplings petroleum retailers was 32 ß285 Sustainableissued environmentally friendly methods 400 planted used to control unwanted weed growth in our Legal Ambient Air Monitoring Programme households Law 11Citiesproceedings Parks. The council co-operated with the EPA’s ambient air 248 written to monitoring programme by replacing and sending for ß Summer Floral Displays to include Hanging testing the NOX tubes deployed around Waterford City Baskets along the Quays, Sallypark and and the installation of the real time ambient air monitor Ferrybank. in Waterford and Dungarvan. 93% 75 63 Complianceß 78 Hectares of Premisesgrassed open spacesSamples maintained Non Routine Inspections and managed under new contract with an emphasis on Biodiversity.

ß 180 linear kilometres managed and controlled Environmental complaints/ Annual General Lifetime reports were recorded on kerbside weed8,973 treatment.Licences 25 Licences 112 Licences CRM in 2019 (increase of 694) (increase 5) (increase 49) 2299 ß Kilbarry Nature Park biodiversity initiative - Broken down in the following categories; Hay Making from meadow areas, promoting Biodiversity.Dogs in Pound Reclaimed Rehomed Euthanised Litter Air & Odour ß Currently Park337 Runs operating 109from Kilbarry 215 7 491 31 Nature Park with ever increasing numbers. (decrease of 38) (increase of 10) ß The decking area which surrounded the trees at the base of the Thomas Francis Meagher statue had reachedHorses the end Seized of its serviceableReclaimed life andRehomed Euthanised Waste Noise (C&D) was replaced31 with a resin bound109 material for 215 7 62 ease of cleaning and future repairs. The trees 35 were also pruned as part of the works. (increase of 5) (decrease of 8) ß Equipment in the Junior Play Area in the People’s Park which had become non-serviceable was Waste (non C&D) replaced.Free access to Wi-Fi is ß Includes ﬂy-tipping Theavailable existing in surface around four tree pits in John 2299 and illegal dumping Robertsthe city Square was replaced using an arboresin (increase of 58) surfacecentre areato improve presentation and to allow for the growing trees.

152 144 Hectares 2 Hectares 3 Hectares 56 Semi Mature trees planted Grassed open spaces Coastal wildﬂower Biodiversity initiative maintained meadow

Slaughter ﬁgures CLICK HERE 29,807 1571

library buildings are now powered 23.5% exclusively from WCCC energy renewable energy consumption technology 5 431 savings for 2019 Native Fines saplings 285 issued 400 planted Legal households Law 11 proceedings 248 written to 93% 75 63 Compliance Premises Samples

Horses Seized Reclaimed Rehomed Euthanised Waste Noise (C&D) 31 109 215 7 35 62 (increase of 5) (decrease of 8)

Waste (non C&D) Free access to Wi-Fi is Includes ﬂy-tipping available in 2299 and illegal dumping the city (increase of 58) centre area Environment

152 144 Hectares 2 Hectares 3 Hectares Semi Mature trees planted Grassed open spaces Coastal wildﬂower Biodiversity initiative maintained meadow

Tramore Presentation Further 3 Hectares maintained as a biodiversity Slaughter ﬁgures 35 number Semi Mature trees planted throughout initiative - Hay Making from these meadow areas, our Residential estates and Ring Road. promoting Biodiversity CLICK Summer Floral displays included new displays at Promoting and extending the useHERE of sustainable Sommerville and Monvoy Roundabouts. planting within the town’s environs and new plantings in Walton Park. 29,80726 Hectares of grassed1571 open spaces maintained and managed in house. Plastic bottle recycling vessels which were designed in-houselibrary buildingsand manufactured in Dungarvan have Tramore Boating Lake biodiversity initiative - Hay are now powered 23.5% proven to be a very popular addition to the Making from grassed areas here promoting exclusively from WCCC energy streetscaperenewable of energy Dungarvan, Tramore Promenade, Biodiversity. consumption Waterfordtechnology City and the Greenway. savings for 2019 Currently5 Park Runs431 operating from Tramore Nature Improvement works to play facilities including the Park with ever increasing numbers. provision of new inclusive seating and new adult Specialist painting was carried out on the hand rails exercise equipment and were carried out at the along the Promenade. The effectiveness of this Linear Park. treatment of the railings at this exposed site will be The bridge over the Greenway at Abbeyside (linking the continually monitored. Clonea Road with T.J. Murphy Place) received a facelift Refurbishment works were carried out to the area with additional lighting and a colourful murals being around the Memorial Sculpture on the Promenade painted on the side walls. dedicated to the memory of the Air Corps helicopter crew who lost their lives there in July 2000.

Improvement works on the Tramore Nature Park under the Outdoor Recreational Infrastructure Scheme were completed. These works included the provision/surfacing of walkways, including drainage works, improved access, new seating/picnic areas and additional signage.

Dungarvan Presentation 55 number Semi Mature trees planted throughout our Parks; Public Spaces and Residential estates.

40 Hectares of grassed open spaces maintained and managed in house.

Purchase of new Ride on Mower, updating our fleet to complement our grass cutting operations.

2 Hectares of the open spaces are maintained as coastal wildflower meadow at Strandside Bridge, Youghal Road and Youghal Road roundabout.

57 Native Fines saplings 285 issued 400 planted Legal Law households Native Fines 11 proceedings saplings Fines 248 written to saplings 285 issued 400 planted Legal Law households Law 11 proceedings 93% 24875written to 63 Animal Control Compliance Premises Samples 93% 75 63 Compliance Premises Samples Environmental complaints/ Premises Annual General Lifetime 8,973 Licences 25 Licences 112 Licences reports wereControl recorded of on Dogs 2299 CRM in 2019 (increase of 694) (increase 5) (increase 49) Environmental complaints/ Annual General Lifetime EnvironmentalBroken down complaints/ in the following categories; 8,973 Licences 25 Licences 112 Licences reports were recorded on 8,973 Licences 25DogsLicences in Pound 112ReclaimedLicencesRehomed Euthanised 2299 CRM in 2019 Litter Air & (increase of 694) (increase 5) (increase 49) 2299 Odour 337 109 215 7 Broken down in the following categories;491 Dogs in Pound Reclaimed Rehomed Euthanised (decrease of 38) 31 Dogs in Pound Reclaimed Rehomed Euthanised Litter Air & (increase of 10) Odour 337 109 215 7 491 Horses Seized Reclaimed Rehomed Euthanised (decrease of 38) Waste31 Noise (decrease of 38) (increase(C&D) of 10) Horse Control 31 109 215 7 35 62 Horses Seized Reclaimed Rehomed Euthanised Waste (increase of 5)Noise (decrease of 8) (C&D) 31 109 215 7 35 62 35 Free access (increase of 5) (decreaseWaste of 8) (non C&D) (increase of 5) Veterinary Services to Wi-Fi is Includes fly-tipping Regular food safety surveillance inspections,available in ante and post-mortem meat inspection, 2299 and illegal dumping slaughter and animal welfare audits,the traceabilitycity & labelling checks, staff training (increase of 58) Free access centre area Waste (non C&D) andNative personal Free accesshygiene audits were carried out duringFines 2019 by the Council veterinary saplingsto Wi-Fi is Includes fly-tipping inspectorate in accordance with the service285 contractissued with the Food Safety Authority of Includes fly-tipping plantedavailable in 2299 and illegal dumping400 2299 Ireland. Foodthe city businesses under supervision during 2019 comprised 4 slaughterhouses the city Legal centre area households (increase of 58) and 7 meatcentre processing area establishments.Law 11 proceedings 248 written to 75 premises inspectionsHectares took place. 63Hectares Hectares 152 samples144 were taken consisting of 172 water 3 Semi Mature trees planted samples,Grassed 31 veterinary open spaces medicine 93% residueCoastal wildflower Biodiversity75 initiative63 samples,maintained 5 microbiological samplesCompliancemeadow and 10 Premises Samples Hectares Hectares Hectares 152 144 meat samples2 for Nitrate/Nitrite testing.3 Semi Mature trees planted SlaughterGrassed figures open spaces Coastal wildflower Biodiversity initiative Semi Mature trees planted Grassed open spacesSlaughter Coastal figures wildflowerfor the three approvedBiodiversity slaughterhouses initiative for 2019 were 29,807 sheep, maintained meadow Annual General Lifetime 1571Environmental cattle, 431 pigs complaints/ and 5 goats. all animals slaughtered underwent detailed ante- reports were recorded on 8,973 Licences 25 Licences 112 Licences mortem and post-mortem checks by Council veterinary inspectors.CLICK CRM in 2019 (increase of 694) (increase 5) (increase 49) Slaughter figures 2299 HERE Slaughter figures Broken down in theTraining following attended categories; by veterinary staff during the year included Microsampling training 29,807 1571 in Athlone on 28/02/19, Dog WardenCLICK training at Dogs TrustDogs in in June, Pound Brexit workshopReclaimed Rehomed Euthanised Litteron 02/10/19, Local AuthorityAir & Vet ServiceHERE conference on 31 October and 1st109 November 215 7 and Dog Control staffOdour training daylibrary on 21buildings November. As337 a member of a working group 491 are now powered 29,807 1571 comprising23.5% local authority vets and FSAI staff set up to develop guidance for small 29,807 1571 (decrease of 38) 31 exclusively from meat processingWCCC(increase energy establishments, of 10) renewable the whole-time energy veterinary inspector attended 5 meetingsconsumptionlibrary of the buildings group in FSAI officestechnology in Dublin during 2019. savingslibrary for buildings 2019 5 431 are now powered Horses Seized Reclaimed Rehomed Euthanised 23.5% exclusively from WasteAs a memberexclusively of the from SouthNoise East Zoonosis committee, the whole-time veterinary WCCC energy(C&D) renewable energy inspector attended 3 regional meetings and represented31 the committee at 109Bannow/ 215 7 consumption technology 62 5 431 savings for 201935 Rathangan Agricultural show on 11th July. (increase of 5) (decrease of 8)

Waste (non C&D) Free access to Wi-Fi is Includes ﬂy-tipping available in 2299 and illegal dumping the city 58 (increase of 58) centre area

152 144 Hectares 2 Hectares 3 Hectares Semi Mature trees planted Grassed open spaces Coastal wildﬂower Biodiversity initiative maintained meadow

Slaughter ﬁgures CLICK HERE 29,807 1571

Environmental complaints/Waste (non C&D) Annual Free access General Lifetime reports were recorded on 8,973 Licencesto Wi-Fi25 is Licences 112 Licences Includes ﬂy-tipping CRM in 2019 (increase of 694) available(increase in 5) (increase 49) 2299 and illegal dumping 2299 the city centre area Broken down in the following(increase categories; of 58) Dogs in Pound Reclaimed Rehomed Euthanised Litter Air & Odour 337 109 215 7 491 31 (decrease of 38) (increase of 10) WaterfordHectares EnergyHectares Bureau Hectares

152 144 Horses Seized 2Reclaimed Rehomed3 Euthanised Waste Semi MatureNoise trees planted Grassed open spaces Coastal wildflower Biodiversity initiative (C&D) maintained31 meadow109 215 7 35 62 (increase of 5) (decreaseSlaughter of 8) figures Waterford Energy Bureau WCCC have reported a Local Authority 23.5% energy consumption savings for 2019. The target energy reductionCLICK by the end of 2020 is 33%. Waste (non C&D) Free access HERE to Wi-Fi is WCCC Current energy consumption equates 317KWh.Yr per person. Waterford Includes fly-tipping available in has an energy consumption related target of 278KWh.Yr per person by the end of 2299 and illegal dumping 29,807 1571 the city 2021. (increase of 58) centre area Greater investment in energy efficiency measures and renewable energy library buildings aretechnologies now powered will help reach these committed targets. 23.5% exclusively from WCCC energy renewableWCCC/ WEB energy have completed projects funded under the SEAI “Better Energy consumption technologySustainable Energy Authority Ireland (SEAI)” under the “Better Energy Communities savings for 2019 5 431Hectares Hectares SchemeHectares 2019”, which included heat pump installation at libraries at Ladylane, 152 144 2 3Dungarvan and Lismore. The library buildings are now powered exclusively from renewable energy technology and are no longer dependant on fossil Semi Mature trees planted Grassed open spaces Coastal wildflower Biodiversity initiative maintained meadow fuel for the provision of heating and hot water to the buildings. Other projects funded included Plaza Waterford lighting upgrades, lighting upgrades at Ardkeen Shopping Centre, Londis Store, Carbally Community Centre roof installation, Slaughter figures Clashmore Gaa Club, Piltown Community Centre upgrades and two dairy farm solarCLICK photovoltaic installations. AHERE new public lighting specification has been completed and details new Public lighting detail for the City and County including led lighting with dimming profiles 29,807 1571 in new housing estates. The new design guidelines will bring standardization in regards to lighting design for WCCC and is available on the WCCC WEB site.

library buildings The WCCC “Climate Change Adaptation Plan” was approved by the WCCC elected are now powered members in 2019 and is being implemented by The Green Team, within WCCC. 23.5% exclusively from WCCC energy renewable energy The plan details how Waterford City and County Council will implement Climate consumption technology 5 431 savings for 2019 Change Adaptation measures to reduce the impact of Climate Change. To date under the SEAI private homes energy upgrades via the home energy grants and the free energy upgrades for fuel poor housing over 24% of the housing units in Waterford have received upgrades which equates to 12,707 homes. Of this sum 8,407 housing units received grant funding and 4,300 housing units received free energy upgrades.

59 Native Fines saplings 285 issued 400 planted Legal households Law 11 proceedings 248 written to 93% 75 63 Compliance Premises Samples

Environmental complaints/ Annual General Lifetime reports were recorded on 8,973 Licences 25 Licences 112 Licences 2299 CRM in 2019 (increase of 694) (increase 5) (increase 49) Broken down in the following categories; DogsIT in Pound ServicesReclaimed Rehomed Euthanised Litter Air & 337 109 215 7 491 Odour 31 Objectives (decrease of 38) (increase of 10) Provide an accessible, comprehensive customer service platform for the public, elected members and staff, through the efficient use information technology Horses Seized Reclaimed Rehomed Euthanised Waste Noise Provide the tools, systems, solutions and infrastructure to enable the staff and the (C&D) business 7sections achieve their business objectives. 62 31 109 215 35 Provide a technical support service to staff in the areas of Networks, Applications, (increase of 5) (decrease of 8) Document Management and Geographical Information Systems (GIS).

Use Information Technology to enhance our service to the public and to continue Waste (non C&D) Free access to improve the council’s internal business processes. to Wi-Fi is Includes ﬂy-tipping available in 2299 and illegal dumping the city Achievements (increase of 58) centre area Applications Providing ongoing support for Financial Management System Agresso.

Support of the Customer Relationship Management (CRM) system for public queries

Hectares Hectares Hectares Facilitated the IT requirements for the Local Elections 152 144 2 3 Upgraded elements of several of our Business system such as Planning (IPlan) and Semi Mature trees planted Grassed open spaces Coastal wildﬂower Biodiversity initiative Housing (IHouse) maintained meadow Managed the Servers database environment

Slaughter ﬁgures Geographic information Systems (GIS) CLICK Waterford City and County Council were delighted to be chosen by ESRI Ireland, HERE during 2019, to highlight the success we have had using GIS to improve internal processes and public services. See the full Spotlight Series video on Youtube that 29,807 1571 showcases all the work we do with GIS. GIS played a key role in ensuring the changes made to the Counties Electoral Areas library buildings are now powered were implemented correctly and that all voters were attached to the correct area 23.5% exclusively from ahead of the 2019 Local Elections. A series of online maps also helped inform the WCCC energy renewable energy electorate, and the candidates, as to the nature of these changes before the big vote consumption technology 5 431 savings for 2019 took place.

During 2019 the GIS section worked closely with staff in the Planning and Finance sections to develop enhanced reporting tools and interactive dashboards. The dashboards have proved to be a great success, as they not only assist the sections in managing current workloads but provide new insights into the geographic distribution of applicants and rated properties.

60 IT Services

Open Data The national Open Data Strategy 2017-2022 aims to put an ecosystem in place to enable the potential of Open Data to be exploited. Studies show that publication of official non-personal data in open format has the potential to drive more effective decision-making and efficient service delivery, spur economic growth, and empower citizens to take an active role in improving their own communities. Two core objectives of the strategy are the publication of high value government data in open format, making it publicly available and freely reusable; and engaging with a broad community of stakeholders to promote use of the data for the benefit of all sectors of the economy.

The Council’s Open Data Officer continues to work with staff across the organisation focusing on key internal data sets, implementing quality standards and controls and ensuring value of such data is fully maximised.

Continuous Improvement Engaging with our Internal and External Customers The public sector today is operating in an increasingly complex environment, serving a more diverse population with higher expectations of service delivery. The Department of Public Expenditure and Reform (2017) initiative entitled “Our Public Service 2020” is the overall innovation and development strategy for 2020 and beyond. It identifies the need to develop a more agile and integrated approach to reforming service, focusing more on collaboration and outcomes. In 2019 the Continuous Improvement Section was recognised by NOAC Good Practice in Local Government, Lean National Forum and ESRI Customer Focus for innovative solutions providing service excellence within the Council. Building on the success of internal process improvement we focused on engaging more with our external customers, collaborating to find solutions to improve service excellence and not reacting to service demand, lifting and shifting inefficient services online.

A festivals improvement initiative with our internal staff and external festival organisers focused on a more agile and integrated approach which has resulted in a new website portal, containing an on-line application process, training tutorials and FAQs. Co- designing the solution together through problem solving workshops and feedback through each stage of the design process is a shift away from designing for people to designing with people. The shared journey has ensured long term efficiencies in service delivery and a new focus on end user value.

Networks/infrastructure/Security Exit LGMA national forest

Delivered maximum up time and performance of Networks, Business Systems and IT Systems across all offices for all Users.

Kept our Network, Systems and Data safe and secure

Continued with Information Security Governance and development of policies

Upgrading of Servers to provide a secure and stable platform for Council Digital services.

61 IT Services

Native Fines saplings 285 issued 400 planted DIGITAL WATERFORD Legal households Law 11 proceedings Broadband248 written to Waterford City and County Council has played a strong leadership role in advocating and facilitating this investment by telecommunications operators, initially through its involvement in the Dungarvan & Waterford Broadband fibre networks programme for 93% 75Waterford City63 and Dungarvan under the Government’s Metropolitan Area Networks Compliance Premises Samples Programme and subsequently via initiatives the National Broadband Scheme.

Metropolitan Area Networks Environmental complaints/ WaterfordAnnual City & CountyGeneral Council has investedLifetime in fibre based Metropolitan Area Licences Licences Licences reports were recorded on 8,973Network (MAN) in25 Waterford City and112 Dungarvan. The MAN allows businesses to 2299 CRM in 2019 (increaseconnect of 694) to high (increasespeed broadband 5) and(increase encourage 49) new investment, job creation and sustainable employment Broken down in the following categories; Dogs in Pound Reclaimed Rehomed Euthanised Litter Air & Broadband Officer Odour 337The Council’s109 Broadband Officer215 continues7 to liaise with broadband providers 491 31 operating in the County and other stakeholders in order to facilitate the provision of (decrease of 38) (increase of 10) broadband in Waterford Smart Cities Horses Seized Reclaimed Rehomed Euthanised Waste Noise Waterford City & County Council is a member of the All-Ireland Smart Cities (C&D) 31 Forum; the aim109 is to improve215 the delivery7 of services to citizens, foster economic 35 62 development and promote innovation. Waterford City & County Council has engaged (increase of 5) (decrease of 8) with TSSG to work on a number of Smart IOT Test Bed projects.

Public WiFi Waste (non C&D) Free access Free access to Wi-Fi is available in the city centre area and in all Library branches to Wi-Fi is operated by Waterford City & County Council. This enables local communities to Includes ﬂy-tipping available in access high speed internet until fibre broadband is rolled out to rural areas. Free 2299 and illegal dumping the city (increase of 58) centre area public Wifi is planned for other locations over the coming year. WIFI4EU funding has been successfully applied for. Procurement was completed in 2019.

Digital council Waterford City and County Council provides an array of Digital service and material on its website. Digital technologies can bring efficiencies and increased productivity Hectares Hectares to the CouncilHectares through better ways of working and enhance the service offering to 152 144 2 our citizens.3 Semi Mature trees planted Grassed open spaces Coastal wildﬂower Biodiversity initiative maintained meadow Technical Support Provided a technical support service to our staff and elected members across the Slaughter ﬁgures organisation. There were 3,300 support calls logged and resolved in 2019. CLICK HERE 29,807 1571

library buildings are now powered 23.5% exclusively from 62 WCCC energy renewable energy consumption technology 5 431 savings for 2019 63 OUR FINANCES

64 Financial Summary - Subject To Audit

Summary of Revenue Account 2019 2018 €M €M Opening Balance at 1st January -6.7 -7.1

Expenditure for Year 134.0 126.8 Transfers from/to Reserves 4.6 3.3 138.6 130.1 Income for Year State Grants 53.3 45.7

Goods and Services 36.3 36.3 Local Property Tax 18.9 18.9 Commercial Rates 31.0 29.6 139.5 130.5 Surplus (Deficit) for Year 0.9 0.4

Summary of Balance Sheet 2019 2018 €M €M Fixed Assets 2,232.9 2,194.2 Work in Progress 30.6 38.7 Long Term Debtors 68.7 64.7 Current Assets 51.6 33.9 Current Liabilities -50.4 -42.4 Sub Total 2,333.4 2,289.1

Long Term Creditors -120.5 -119.7 2,212.9 2,169.4 Represented by: Capitalisation Account 2,232.9 2,194.2 Work in Progress 23.0 30.8 General Revenue Reserve -5.8 -6.7 Other Balances -37.2 -48.9 Total Reserves 2,212.9 2,169.4

65 Councillors Payments for Training and Conferences in 2019

Councillor Training (€) Conferences (€) Total Payments (€ Ger Barron 612.94 - 612.94 Donal Barry 164.82 - 164.82 Liam Brazil - - - Breda Brennan - - - Tom Cronin 4,341.31 599.72 4,941.03 Declan Clune 688.97 393.34 1,082.31 Joe Conway 3,842.74 317.77 4,160.51 John Cummins 1,809.23 - 1,809.23 Davy Daniels 1,264.36 - 1,264.36 Conor D McGuinness 1,212.02 - 1,212.02 Declan Doocey - - - Pat Fitzgerald 111.14 - 111.14 Damien Geoghegan 2,866.40 591.08 3,457.48 Jim Griffin - - - Blaise Hannigan - - - John Hearne - - - Joe Kelly 769.11 - 769.11 Eddie Mulligan 1,873.69 540.34 2,414.03 Jason Murphy 4,960.75 540.34 5,501.09 Ray Murphy 638.42 - 638.42 Pat Nugent 4,898.80 1,641.16 6,539.96 Marc O’Cathasaigh 401.29 - 401.29 John O’Leary 4,708.38 599.53 5,307.91 Lola O’Sullivan 478.29 - 478.29 Michael J. O’Ryan 968.27 - 968.27 Laurence (Cha) O’Neill 1,542.21 540.34 2,082.55 Seamus O’Donnell - - - Thomas Phelan 137.51 - 137.51 Jody Power 107.56 - 107.56 Seanie Power - - - John Pratt 1,814.05 599.93 2,413.98 Eamon Quinlan 2,375.74 514.82 2,890.56 Sean Reinhardt 1,862.47 513.23 2,375.70 Seamus Ryan - - - Matt Shanahan - - - James Tobin 3,456.10 495.04 3,951.14 Siobhan Whelan - - - Sharon Carey 573.24 - 573.24 Adam Wyse - - - Totals 48,479.81 7,886.64 56,366.45

66 Council Meeting Attendance 2019

Councillors Total Meetings Attended Total Meetings Held Note Ger Barron 20 24 Elected June 2019 Donal Barry 19 23 Elected June 2019 Liam Brazil 30 34 Breda Brennan 32 38 Sharon Carey 12 13 Not reelected June 2019 Declan Clune 28 34 Joe Conway 30 36 Tom Cronin 30 34 John Cummins 29 36 Conor D. McGuinness 22 23 Elected June 2019 Davy Daniels 33 36 Declan Doocey 26 34 Pat Fitzgerald 33 36 Damien Geoghegan 29 36 Jim Griffin 32 34 Blaise Hannigan 10 13 Not reelected June 2019 John Hearne 33 37 Joe Kelly 34 39 Eddie Mulligan 34 38 Jason Murphy 34 36 Ray Murphy 10 11 Not reelected June 2019 Pat Nugent 32 35 Marc O'Cathasaigh 21 23 Elected June 2019 Seamus O Donnell 26 33 John O Leary 34 35 Cha O Neill 15 15 Not reelected June 2019 Michael J O' Ryan 9 12 Not reelected June 2019 Lola O Sullivan 32 38 Thomas Phelan 20 22 Elected June 2019 Jody Power 21 23 Elected June 2019 Seanie Power 34 35 John Pratt 32 34 Eamon Quinlan 30 36 Sean Reinhardt 13 14 Not reelected June 2019 Seamus Ryan 18 23 Elected June 2019 Matt Shanahan 25 31 James Tobin 33 36 Siobhan Whelan 11 13 Not reelected June 2019 Adam Gary Wyse 33 39 Total 999 1,142

67 ANNUAL REPORT 2019