24Th Annual West Coast Child Welfare Trainers Conference
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“Coeur of Discovery: Training from the Heart”
24th Annual West Coast Child Welfare Trainers Conference
July 16-18, 2014 Coeur d’Alene, Idaho
http://wccwtc.pbwiki.com/
Idaho Child Welfare Research & Training Center
Welcome to WCCWTC 2014! This year’s conference is located in beautiful Coeur d’Alene, Idaho. Lewis and Clark explored this region on their Corps of Discovery adventure over 100 1 | P a g e years ago and the same splendor they found is still here today. Surrounded by mountains, rivers and majestic lakes it is a delightful setting for our 24th annual conference. The West Coast Child Welfare Trainers Conference is a remarkably unique conference that focuses on the art and science of training in the child welfare system. We will dive into the heart of teaching and learning, sharing best practices, discovering new resources and improving the quality of our practice.
History of the Conference In 1990 Rose Marie Wentz and Katharine Cahn discussed collaborating on child welfare training. As directors of two, sometimes competing training programs, they wanted to improve collaboration and the quality of child welfare training in the Pacific Northwest. They believed there was something unique and worth saving about the approach to training used in this region, and they wanted a chance to develop the conversation. From this discussion the first conference was born! Rose Marie and Katharine envisioned a small 1‐2 day working meeting with lively exchanges and informal conversations among peers. They wanted to promote dialogue where participants could compare notes on challenges they had in common and emerge with new understanding, resources and ideas to take back to their respective states. Many features of the original meeting have remained constant. Each year the conference planning committee and the host institution contribute their time to keep costs affordable for child welfare training programs on limited budgets. With the exception of an occasional paid keynote speaker or preconference institute, every presenter pays his or her own way and stays to enjoy the rest of the conference. During most years an award is presented to an individual who represents the values of the conference in the field of child welfare training. Over the years, some features of the conference have changed. The regional net has been cast more widely to include California and recently other western states.
2 | P a g e Conference Information
Registration Conference registration is $150 and includes lunch Wednesday and Thursday and your cruise ticket. Online registration is available through Idaho State University. This year, we have dedicated two (2) $150.00 scholarships to next year’s conference hosts. Recipients will receive a waived registration fee. CEU’s No Continuing Education Credits (CEU’s) are offered but certificates of attendance will be provided at the end of conference. Sign in sheets will be posted on wiki post conference. Conference Attire Conference attire is business causal and pirate attire is encouraged for the cruise. We recommend that you bring layers since individual comfort levels vary and evenings can cool down quickly after the sun goes down. Badge and Admittance An official West Coast Child Welfare Trainer’s Conference name badge must be worn at all Conference events. Your name badge is your ticket for lunch. Refunds and Substitutions No refunds will be issued after July 2, 2014. For refunds or substitutions prior to July 2nd, please email Keith Orchard, [email protected] or call 208- 665-8959. Conference Questions? Please call ICWRTC toll-free at 800-745-1186 or email [email protected] or Keith Orchard, [email protected], for payment questions.
3 | P a g e 2013 – 2014 Conference Planning Committee
Officers: Irene Becker, Co -Chair, San Diego, CA Shelly Field, Co- Chair, Salem, OR Kris Villanueva, Program Chair, Salem, OR Keith Orchard, Host Chair, Coeur d’Alene, ID Bill James, Technology Chair, San Diego, CA
Committee Members: Jamie Anderson, Coeur d’Alene, ID Amanda Beard, Norman, OK Aaron Blackham, Reno, NV Jennifer Cannell, Oakland, CA Patricia Erdman, Seattle, WA Linda Falcocchio, Seattle, WA Kim Fordham, Coeur d’Alene, ID Nora Joanne Gerber, Sacramento, CA Mark Kisselburg, Riverside CA Tom McRoberts, Anchorage, AK Tiffany Meredith, Glendale, WI Janice Raymond, Las Vegas, NV Donna Toulmin, Los Angeles, CA Rose Marie Wentz, Italy June West, Seattle, WA
4 | P a g e Travel Information
The location for this year’s conference is the Best Western Plus Coeur d’Alene Inn & Conference Center. Please reference the West Coast Trainer’s Conference for a discounted room rate of $126 per night (excludes taxes and surcharges). Reservations must be made by June 16, 2014, to guarantee this rate. The Coeur d’Alene Inn is a 3-star hotel and can be reached at (208) 765-3200 or toll free (800) 251-7829. Parking is free and a complimentary breakfast buffet is offered. The Coeur d’Alene Inn does offer round trip transportation from the Spokane Airport for $69.00. Hotel Amenities
100% smoke-free hotel Business center service Restaurant on-site Coffee shop breakfast, lunch & Indoor pool, heated diner Hot tub, whirlpool Free high speed wireless internet Cocktail lounge martini, sports Air-conditioning lounge Complimentary transportation to Exercise facility open from 6:00 golf course a.m. to 11:00 p.m. Dry cleaning Multilingual staff (English, Airport Shuttle available for a Spanish) nominal fee Free parking
The closest airport is the Spokane International Airport (GEG) located 40 minutes west of Coeur d'Alene. The following airlines provide service to Spokane International Airport: Alaska Airlines, Allegiant Air, Delta Air Lines, Frontier, Southwest Airlines, United, and US Airways.
Coeur d’Alene is 38 miles away from Spokane but there are many options for transportation. Ground transportation is available on-site at the Spokane Airport to Coeur d’Alene. Additional options for airport shuttles are Chris Taxi Service, (509) 464-6814, $79.00 trip fee but can hold 4-5 people in a Dodge Caravan or 24/7 Taxicab, (509)-703-4884. Driving Directions: Spokane International Airport (GEG), 9000 W Airport Dr, Spokane, WA 99224 Best Western Coeur d’Alene Inn, 506 W. Appleway, Coeur d’Alene, Idaho
5 | P a g e Other Hotels within walking distance of the Coeur d’Alene Inn Super 8 (Across the street from the Coeur d’Alene Inn) 2-Star Hotel 505 W. Appleway, Coeur d’Alene Approx. $85/per night (208) 765-8880
Shilo Inns Suites Hotels (0.1 mi from the Coeur d’Alene Inn) 2-Star Hotel 702 W. Appleway, Coeur d’Alene Approx. $109 (208) 664-2300
Hampton Inn & Suites (1.5 miles from the Coeur d’Alene Inn) 2-Star Hotel 1500 Riverstone Dr., Coeur d’Alene Approx. $250 & up (208) 769-7900
Holiday Inn Express & Suites (1.25 miles from the Coeur d’Alene Inn) 2-Star Hotel 2300 W. Seltice Way, Coeur d’Alene Approx. $180 & up (208) 667-3100
6 | P a g e Conference Schedule
Wednesday, July 16 8:00 – 9:00 am Registration
9:00- 9:30 am Welcome-Logistics
9:30- 10:30 am Networking The Ways We Touch Their Coeur– Tapping the Affective Domain
10:30 – 10:45 am Break
10:45 am – 12:15 A Heart to Heart Inspire Learners to Simulation Training pm Conversation: Critically Think, for Newly Hired Confessions of a Problem Solve, and Children’s Social Trainer Apply Knowledge Workers with Team-Based Panel Discussion Learning (TBL)
12:15 - 1:15 pm Lunch
1:15 – 2:45 pm Cultivating an Converting Navigating the Open Mind and Classroom Based Landmines Caring Heart Training into E- Learning 2:45 – 3:00 pm Break
3:00 - 4:30 pm The Elephants in Child Welfare The Heart of a the Room: the Training Models: A Mentor Challenges of State by State Training on Comparison Multiculturalism in CWS
4:30-6:30 Dinner on your own
Wednesday, July 16 Cont. 7:00 - 9:00 pm Sunset Cruise aboard the Kootenai Join us for a relaxing evening mingling with conference (Boarding begins at guests, making new friends, and enjoying the splendor of
7 | P a g e 6:30 pm) Lake Coeur d’Alene! We will take an evening tour aboard the Kootenai, a 65 foot long double decker cruiser, complete with climate controlled viewing area and an open top deck for sightseeing.
Lucky for us the boat will be decked out in pirate theme! Pirate garb will be available upon entry but feel free to bring some extra flair and make it fun! No food will be offered but a full, no host bar service is available. The sun will set around 8:40pm so bring some extra layers! We hope to see everyone there! Cost free!
Boarding begins at 6:30 at Independence Point. Parking is available at downtown or you can take the hotel shuttle to the Coeur d’Alene Resort. The Coeur d’Alene Inn offers free transportation to Coeur d’Alene Resort, downtown and to Independence Point for the cruise. Downtown Coeur d’Alene has many restaurants and shops downtown. Idaho State University and Eastern Washington University would like to welcome you to northern Idaho. We encourage you to take time to enjoy a few our favorite places and activities which are available. We hope to see you in Coeur d’Alene! Coeur d’Alene activities
8 | P a g e Thursday, July 17 9:00 – 10:30 am Youth Speak This Plenary will help Child Welfare Trainers understand what is important to foster youth regarding the foster care experience. Former Foster youth speak out about foster care in a question and answer panel presentation. Youth will share the impact social workers and the foster care system played in their life. The youth panel will begin the presentation with 10-15 preset questions that cover their experiences in foster care. There will be an additional opportunity for participants to ask follow up questions.
10:30 – 10:45 am Break
10:45 am – 12:15 pm A Coach’s Maybe a Wiki Training Hearts: Approach to Would Make Your Overview of a Delivering High Life Easier Resource Parent Impact Trainings Curriculum on Supporting LGBTQ youth 12:15 – 1:15 pm Lunch
Child Welfare Training: Is it Developing 1:15 – 2:45 pm Training Models: enough? The Interactive and A State by State Role of Coaching Engaging E- Comparison in the Learning Professional Trainings Development of Supervisors 2:45 – 3:00 pm Break
3:00 – 4:30 pm Tree of Life as a Training Simulation Means to Finding Motivational Training for and Engaging Interviewing: Newly Hired Natural Supports Sourcing the Children’s Social for Foster Youth Wellspring Workers Panel Discussion 5:00- 7:00 pm Happy Hour Join us at the Coeur d’Alene Inn’s Crow’s Nest inside Mulligans Bar to catch up with old friends or network with new acquaintances.
9 | P a g e Friday, July 18, 2014
9:00 – 9:30 am Welcome and Introduction to Open Space Technology— a methodology for generating conversations around topics of interest
9:30 – 10:45 am Hear and Speak with Your Heart using Open Space Technology On our last morning we continue to have our “Coeur of Discovery” with small group discussions using the Open Space Technology methodology. Open Space Technology is a process in which participants choose to discuss what they want to discuss and how long they want to discuss it. Topics of interest already identified: Commercial Sexual Exploitation of Children (CSEC), Creating Tests in Training, Technology and Training, Working with Youth and Parent Partners etc. Additional topics will be gathered from our participants during the first day of the conference. There will be facilitator at each of the table discussions. You, the participant, will “vote with your feet.” You may choose to be involved with one discussion the entire time, or you may get up and participate in a number of discussions.
10:45 – 11:00 am Break
11:00 -11:30 am Conference Wrap-Up
10 | P a g e Sessions Breakout Sessions 10:45 am Wednesday, July 16 A Heart to Heart Conversation: Confessions of a Trainer Patricia Manzo, Staff Development Officer Riverside County – Department of Public Services
Heart to heart conversations happen all the time and since the beginning of time, individuals have spoken frankly and candid with each other to convey prevalent human experiences. This workshop will offer a supportive environment for professional trainers to discuss universal feelings, experiences, nerves and/or apprehensions prior to or during training. Participants will gain tips, strategies and techniques to overcome challenges common in the training world (E.g. environment, audience characteristics, equipment issues, mandatory topic, tight deadlines, etc.) and instead focus on your purpose for training. Inspire Learners to Critically Think, Problem Solve, and Apply Knowledge with Team-Based Learning (TBL) Instructional Design Tammy Sandoval, Director & Tom McRoberts, Trainer Alaska Child Welfare Academy
As with other professions, the challenge for instructors and trainers in child protection services (CPS) is to design instructional activities that inspire learners to critically think and to problem solve. Team-based learning (TBL), with its track record of excellent outcomes for both instructors and learners, shows great promise in developing skills among child welfare workers in and beyond the classroom. This dynamic and engaging learning environment further promotes learning and mastery of the course content, connecting workers to skills that can be readily applied to practice in the field. In this workshop, learners will briefly review literature to understand the key concepts of TBL and then use TBL to deepen their understanding of the concepts in order to apply them toward problem solving in a CPS case example. Simulation Training for Newly Hired Children’s Social Workers Panel Discussion Beth Minor, Staff Development and Training Manager Los Angeles County, Department of Children and Family Services
In Summer 2013, a newly developed modality in LA DCFS’ redesigned Children’s Social Worker Foundation training program included the implementation of simulation training. “Sim labs” have been created at university-based training centers to resemble the interior of a small home, from a front door to a kitchen and bedroom. Simulations incorporate lessons learned from actual DCFS cases that imitate real-life casework issues present in home calls, interviewing clients and collateral, assessment of safety and risk, and assessing progress towards case plan goals. Simulation training is a multi-disciplinary collaborative effort utilizing LA DCFS, University Faculty/Staff, County Counsel and Law Enforcement Facilitators, designed specifically to promote and develop 11 | P a g e key social work skills: client engagement, critical thinking, assessment skills, decision making, analysis, and problem solving—all in a team-focused setting. The design allows for a safe and controlled space, where staff can make and learn from their mistakes and get immediate, strength-based feedback. Simulations provide a virtual medium where various practice skills can be acquired, applied and reinforced. Co-presenters include: James Ferreira, MSW, Director, CSU Long Beach, Child Welfare Training Centre; Harkmore Lee, MSW, Director, CSU Los Angeles, Center on Child Welfare; Warren Ondatje, Law Enforcement Consultant; Heidi Staples, MSW, Director, University of California Los Angeles, Center on Child Welfare; and Donna Toulmin, JD, Director of Training, University of Southern California, Center on Child Welfare
Breakout Sessions 1:15 pm Wednesday, July 16 Cultivating an Open Mind and a Caring Heart: Developing and Integrating Models of Cultural Humility into Trainings Using Innovative Presentation Tools and Transfer of Learning Activities William Ngyuyen, Ph.D, Child Welfare Trainer & Supervisor and Najeeb Kamil, MSW, Supervisor Alameda County Social Services Agency
This training will provide Child Welfare Trainers and curriculum developers for Child Welfare trainings with information on how to (1) develop Cultural Humility curricula, (2) integrate Cultural Humility models into other Child Welfare didactic trainings, and (3) provide insights, suggestions, and examples of how to present the material and how to develop Transfer of Learning Activities to enhance retention and incorporation into day- to-day Child Welfare practice. The presenters will cover examples of curriculum/trainings and TOL’s used in Alameda County Social Services Induction Training for New Child Welfare Workers. The training will be information-based with a period of question/answer as well as some facilitated discussion. Converting Classroom Based Training into eLearning Valerie Ryan, Instructional Designer Academy for Professional Excellence – Public Child Welfare Training Academy Irene Becker, LCSW, Curriculum Coordinator Public Child Welfare Training Academy
Online education is an integral component in the area of child welfare training. A major curriculum revision is underway in California for the Core Curriculum for Social Workers. Referred to as “Core 3.0,” this initiative involves converting more than 25 hours of classroom based instruction into self-study eLearning courses and webinars. This workshop will address the considerations, components and processes involved to convert traditional classroom training into eLearning modalities. Participants will learn about the roles and responsibilities of the curriculum developer (subject matter expert) and the instructional designer in designing self-paced eLearning and webinar courses. Workshop attendees will develop an action plan on converting one classroom based course into a self-paced eLearning module.
12 | P a g e Navigating the Landmines Sheri Rego, Learning and Development Coordinator & Julie Gelo, Child Welfare Training Manager Alliance for Child Welfare Excellence
This is an experiential activity that can be creatively adapted to be used in several different situations. In this workshop, we will focus on the barriers and influences that youth in out of home care face on their way to independence. Then we will discuss other topics or situations where the same training technique may be used. This is the ideal workshop for Trainers who want to add an experiential exercise that involves participants in a physical and emotional way.
Breakout Sessions 3:00 pm Wednesday, July 16 Elephants in the Room: The Challenges of Training on Multiculturalism in CWS Liz Quinnett, MSW and Deborah Fitch, MSW & Donna Pence Trainer Consultants Public Child Welfare Training Academy
This workshop will be based on the experience of the three trainers who train new social workers on the topic, “Child Welfare Services in a Multicultural Environment”, a core training class for new social workers. This extensive experience has taught many lessons and presented many challenges. These collective experiences and insights can inform trainers in the field -- in classes on this topic as well as in training other topics whilst infusing culturally relevant materials. The presenters will incorporate multiple transfer of learning strategies and will engage the trainees throughout the workshop. The “elephants” will include a variety of cultural issues related to race, gender, class and more. Child Welfare Training Models: A State by State Comparison Keith Orchard, LCSW & Amanda Clark-Andrejkovics, LCSW Idaho State Regional Child Welfare Trainers Idaho State University
Child Welfare programs are always looking to innovate and adjust training programs in order to improve outcomes. Sometimes states end up “reinventing the wheel” as they revise and reform their programs to try to find the most effective system of training. In this session we will present a chart of the various state and county models for New Worker Training in order to make a side-by-side comparison of the various structures and schedules. Participants will have a chance to fill in blanks in the chart for their particular state/county and then the instructors will facilitate a discussion of the strengths and weaknesses of each model. Participants will have an opportunity to learn about other models and structures of training and discuss the advantages and disadvantages of each which can lead to better informed decisions about program changes. The Heart of a Mentor 13 | P a g e Dr. Gail M. Evans Grayson, Staff Development Manager Riverside County – Department of Public Social Services
Do you want to share your knowledge and experience with others? Do you enjoy encouraging and motivating people while they are learning invaluable information in your training? Are you comfortable asking challenging questions while in training? Do you want to contribute to other people’s growth and success while they attend your training? The Heart of a mentoring partnership starts with preparation by both the trainer and participants. Trainers will learn that mentoring is a key element in developing a partnership with our trainees during a one-day or series of training. Trainers will learn how to share their experience and program knowledge to help develop the hearts of a professional participants ‘career. Trainers who serve as a mentor during their training can increase the retention of valuable employees, enhance productivity and morale, and facilitate the sharing of knowledge. Trainers who demonstrate a vested interest in their trainee can genuinely lift their hearts, challenge, support, and teach them by setting goals and by demonstrating techniques on how to work through them in the workplace. This workshop will provide tools and resources on how to be an effective mentor in your training and your organization. Breakout Sessions 10:45 am Thursday, July 17 A Coach’s Approach to Client Engagement Barry E. Knight, Leadership Consultant, Pastor and Personal Life Coach Barry E. Knight Speaks
Your main goal as a social service professional is to serve people and help them experience success both personally and professionally. Easier said than done right? One of the most difficult parts of dealing with people is making an early connection with them on their level and motivating them to move in the right direction. "A Coach's Approach to Client Engagement" will help improve the customer/social service professional relationship by showing attendees how to create empowering atmospheres where trust, respect, and credibility exist amongst the professional and customer. You'll also learn how to create collaborative solutions where the customer is fully accountable for and engaged in his or her development. Maybe A Wiki Would Make Your Life Easier Bill James, LCSW, Practice Consultant Public Child Welfare Training Academy
Want to plan a conference, collaborate on a training, or just sort out who’s bringing what for a pot-luck? Tired of having your email inbox clogged up and losing track of countless versions of planning documents? Then a wiki might be just right for you! Come find out how this simple to use tool, which has transformed how everyone from 3rd graders to brain surgeons find information they used to find in encyclopedias, can make your life easier when you need to work with other trainers to develop a project or share information either privately or with the rest of the world.
14 | P a g e Training Hearts: Overview of a Resource Parent Curriculum on Supporting LGBTQ Youth Jennifer Massie, Title IV-E Training Coordinator University of Nevada, Reno
What happens when child welfare trainers try to train a change in hearts? Well, show up to this workshop and see! Learn about how one training team used a creative communication model and a presentation style with a lot of intentionality to train more than facts and directives, but a change in heart. Often emotionally charged, the issue of supporting lesbian, gay, bisexual, transgendered, and questioning youth in care is a challenging topic for trainers. This workshop will offer one approach to get at the “heart” of supporting these youth by reaching those who are caring for them.
Breakout Sessions 1:15 pm Thursday, July 17 Child Welfare Training Models: A State by State Comparison Keith Orchard, LCSW & Amanda Clark-Andrejkovics, LCSW, Idaho State Regional Child Welfare Trainers Idaho State University
Child Welfare programs are always looking to innovate and adjust training programs in order to improve outcomes. Sometimes states end up “reinventing the wheel” as they revise and reform their programs to try to find the most effective system of training. In this session we will present a chart of the various state and county models for New Worker Training in order to make a side-by-side comparison of the various structures and schedules. Participants will have a chance to fill in blanks in the chart for their particular state/county and then the instructors will facilitate a discussion of the strengths and weaknesses of each model. Participants will have an opportunity to learn about other models and structures of training and discuss the advantages and disadvantages of each which can lead to better informed decisions about program changes. Developing Interactive and Engaging E-Learning Trainings Riley Haragan & Tari Magnussen, Training and Development Specialists Oregon Department of Human Services, Child Welfare
E-learning doesn’t have to be the portable version of that “death by PowerPoint” meeting. This session will present some examples of how to take e-learning from boring to interactive. Learn captivate tips and tricks that will increase student engagement and lead to a higher learning retention level for your computer-based trainings. This session is designed for those familiar with Captivate who are developing e-learning trainings and are ready to go beyond the basic tools in Captivate. Watch the process and tools used to reduce the slide count of an e-learning module from upwards of over 60 slides down to a fraction of that, all while increasing the interactivity and engagement of the learner.
15 | P a g e Training: Is it enough? The Role of Coaching in the Professional Development of Supervisors Linda Metsger, Director of Professional Development & Laricia Longworth-Reed, Research Associate Butler Institute for Families, University of Denver, Graduate School of Social Work
Research indicates that supervisors have one of the most critical positions in child welfare agencies, especially when it comes to worker retention. Good supervision is critical for a positive culture and climate. Coaching is proving to be an important component of supervisory professional development. Come see what we have learned during our Comprehensive Workforce Grant. Breakout Sessions 3:00 pm Thursday, July 17 Simulation Training for Newly Hired Children’s Social Workers Panel Discussion Beth Minor, Staff Development and Training Manager Los Angeles County, Department of Children and Family Services
In Summer 2013, a newly developed modality in LA DCFS’ redesigned Children’s Social Worker Foundation training program included the implementation of simulation training. “Sim labs” have been created at university-based training centers to resemble the interior of a small home, from a front door to a kitchen and bedroom. Simulations incorporate lessons learned from actual DCFS cases that imitate real-life casework issues present in home calls, interviewing clients and collateral, assessment of safety and risk, and assessing progress towards case plan goals. Simulation training is a multi- disciplinary collaborative effort utilizing LA DCFS, University Faculty/Staff, County Counsel and law enforcement facilitators, designed specifically to promote and develop key social work skills: client engagement, critical thinking, assessment skills, decision making, analysis, and problem solving—all in a team-focused setting. The design allows for a safe and controlled space, where staff can make and learn from their mistakes and get immediate, strength-based feedback. Simulations provide a virtual medium where various practice skills can be acquired, applied and reinforced. Training Motivational Interviewing: Sourcing the Wellspring Aaron Blackham University of Nevada, Reno - Nevada Training Partnership
Got Motivational Interviewing? Child welfare agencies across the nation are discovering the benefits of integrating Motivational Interviewing (M.I.) into the heart of their work. We will explore the trail of developing, delivering, and evaluating foundational M.I. training. Along this trail we will find an abundance of M.I. resources nature has provided. At the end of the trail we will find river rapids we must navigate through to return home- so bring your OARS and safety jackets! This session seeks those who have managed this terrain before to share their encounters. This session also seeks those who might find themselves on the M.I. path down the road who would like a trail guide before beginning their journey.
16 | P a g e Tree of Life as a Means to Finding and Engaging Natural Supports for Foster Youth Mike Mertz, Trainer, National Institute for Permanent Family Connectedness & Shelby Howard, Director, Intensive Treatment Foster Care Seneca Family of Agencies
The Tree of Life (Ncube & Denborough) is an exercise that was designed to assist vulnerable children/youth in navigating difficult times. We have adapted this exercise in order to help social workers and youth counselors to build teams of natural supports for youth in out of home care. In this workshop we will walk participants through the exercise in order to give them the experience of completing the Tree of Life for themselves. Following this, a facilitated discussion will be held in order to explain the ideas that support the exercise, how it is applied in a foster care context and to discuss strategies to get the most out of this tool.
Presenter Biographies
Irene Becker is currently a Curriculum Coordinator with the Public Child Welfare Training Academy. Irene specializes in child welfare, social policy and organizational issues and has trained child welfare staff on child development, risk assessment, child maltreatment indicators and family dynamics of child sexual abuse. Ms. Becker has previously been a training specialist for the County of San Diego Department of Social Services, training newly hired child welfare staff. She has also been a supervisor on the Child Abuse Hotline, and the Child Sexual Abuse Treatment Program of San Diego County’s Children Services Bureau. Along with Dr. Loring Jones, SDSU, Ms. Becker has co- authored a journal article on The Efficacy of Voluntary Services vs. Court Services in CPS, and with Dr. Jones and Elizabeth Gross a journal article on Domestic Violence in Families in Society. She has also presented a number of papers on child welfare and training topics to international, national and local audiences. Aaron Blackham has 10 years' experience in the field working with children and families. He has worked as a youth counselor and a supervisor for several different wilderness therapy programs serving adjudicated youth and young adults. He has also worked as a CPS worker and a program specialist for DCFS in Nevada. Mr. Blackham has been a community outreach trainer for the Nevada Partnership for Training since 2009. He specializes in family engagement and Motivational Interviewing. Michele Brienze is a Training Manager for the Los Angeles County Department of Children and Family Services and has been with the department for 18 years. She has a broad array of experiences in the agency as a social worker, supervisor, and manager in a variety of programs, including court,
17 | P a g e training and supervision of new staff, and management of Foundational, Supervisor, and Simulation training. She has a Master's Degree in Psychology and has played a leadership role in training design, management, and implementation, including simulation training. Amanda Clark-Andrejkovics is an LCSW and the Regional Trainer for Child Welfare in East Idaho. She is a trained clinician and has provided adult psycho- education in a variety of settings including; mandatory clients, military personnel, British Social Workers, and bachelors level social work students for BSU. She loves conducting research and strives to make this session informative and useful. Dr. Gail Evans Grayson is a Staff Development Manager for Riverside County Department of Social Services in California and oversees the training programs for the Self Sufficiency Division and during the past 17 years, Gail has worked as a Psychiatric Social Worker, Compliance Officer, Adjunct Professor and Leadership Consultant. She approaches all developmental opportunities with intrinsic flair for innovation and creativity. Dr. Evans Grayson has created a variety of possibilities for staff to develop their skills and improve personal relationships in their working environment. She enjoys collaborating with anyone who has an interest in discovering their purpose and setting goals to maximize their potential and through her lifelong interest in self-awareness and team development has helped organizations re-calibrate and re-invigorate their leadership. Dr. Evans Grayson believes that if you can influence someone with your leadership skills, you can affect an entire organizational culture. Dr. Evans Grayson is a featured speaker on contemporary leadership issues and has presented at various conferences that focused on personal and professional leadership practices including National Staff Development and Training Association and the Child Welfare Symposium in California. She holds a Master’s Degree in Behavioral Sciences and a Doctorate Degree in Organizational Leadership and Management. James Ferreira, MSW, joined the California State University at Long Beach School of Social Work in 1991 and helped establish the Child Welfare Training Centre at CSULB; he has been the Director of the Centre since 1994. As the Director, James oversees one of the larger university centers where he manages the development, implementation and delivery of numerous training programs under multi-million dollar training agreements with the Los Angeles County, Department of Children & Family Services, the largest child protection services agency in the United States. James also provides consultation, support and oversight on Social Work training, research and evaluation grants and contracts and teaches classes on social work administration. James is actively involved with the California Social Work Education Center and the Statewide Training and Education Committee, and he has also served as a state-wide trainer and consultant for the California Department of Social Services-Office of Child Abuse Prevention on such initiatives as collaboration, cultural competence, and strategic planning. He has been instrumental in the development of simulation training and implementation. Deborah Fitch worked for the County of San Diego 27 years in Child Welfare 18 | P a g e Services. After retiring she worked for the Public Child Welfare Training Academy for 7 years as a county consultant, trainer and curriculum writer. Currently she is an independent trainer with an interest in Multicultural Practice in Child Welfare Services and working with fathers, in particular, African- American fathers. Julie Gelo: My experience with the Child Welfare System began 22 years ago when my husband and I became a licensed foster home with the intent of providing short term, temporary care to two teenage brothers. This plan morphed into caring for another 30 foster children, including our granddaughter, over the next 21 years. We are now the permanent parents to 16 children ranging in age from 8 to 47; six biological children and ten adoptive children. I have been the Family Advocate at the University of Washington Fetal Alcohol Syndrome Diagnostic and Prevention Network for the past 18 years. I am the Executive Director for the Washington State affiliate to the National Organization on Fetal Alcohol Syndrome (NOFAS Washington State) and the co-founder of the FASt Friends FASD Community Support Network. I have been a foster parent co-trainer for 15 years and I am currently employed by the Alliance for Child Welfare Excellence as a Continuing Education Coordinator, training the mandatory curriculum necessary for foster care/adoptive care/relative care licensure, as well as additional focused topic curriculums. Riley Haragan is a Systems Trainer and Distance Learning Instructional Designer for the State of Oregon, Children and Families Child Welfare Division. He develops e-Learning and leverages technology to increase the quality and accessibility of computer-based training for all Child Welfare staff. Riley has 10 years of experience in distance learning development. He has a Bachelor’s degree in Graphic Communication from Eastern Washington University, and a Master’s in Business Administration from Corban University. Shelby Howard, MS, MFT has been with Seneca Family of Agencies since 2008, starting as a Wraparound Clinician. She currently serves as the Director for the Intensive Treatment Foster Care program and has previously worked as a Clinical Supervisor and Permanency Clinician. Shelby’s undergraduate degree is in Child Development and she has extensive experience in large group dynamics through six years of YMCA camp directing. Shelby has created unique trainings for Seneca staff, other mental health organizations, and the YMCA. Her training topics include: Permanency, Connectedness and Family Finding, Solution Focused Therapy, Crisis Management, and the Internal Working Model. Bill James started working with teens in residential treatment in 1989. He graduated from Baylor University with a BA in Psychology in 1984 and from San Diego State University with Master’s in Social Work in 1993. From 2002 to 2014 he was supervising a unit in Residential Services, has been supervising staff working on licensure and has been helping them hone their interviewing and clinical skills with a variety evidence based practices, including Motivational Interviewing. In 2011, he contributed to two books, one on Motivational Interviewing and Social Work practice and the other on Programs
19 | P a g e and Interventions for Maltreated Children and Families at Risk. He is now a Practice Consultant for the Academy for Professional Excellence. Najeeb Kamil, MSW, has been working in the field of Child Welfare for the last 5 years and has experience in both rural and urban social work. He is currently a Child Welfare Trainer/Supervisor for Alameda County’s Social Services Agency and has been providing presentations as well as publishing articles on cultural humility/culturally appropriate services. Najeeb is pursuing a Masters in Public Administration (MPA) focusing on the area of policy analysis/development and is interested in the intersection of child welfare, community organizing, and macro social work. Barry E. Knight is the founder and president of Barry E. Knight Speaks, a leadership consulting and personal life coaching company that shares strategies with leaders and organizations on how to more effectively connect with, empower, and lead the people they serve. He is also the lead pastor of Celebration Worship Church in Moreno Valley, CA and the author of the book, “Impactability: Your Call to Massively Impact the Kingdom of God.” In 2013, Pastor Knight graduated with a Bachelor of Arts degree in Leadership from Faith Evangelical College and Seminary. Pastor Knight has been an influential speaker for more than 17 years. As a business and spiritual leader, he has masterfully blended his experience into an electrifying and captivating speaking and coaching style that helps position leaders for extraordinary achievement. His coaching, consulting, and speaking services have been contracted by county governments, regional training institutions, universities, school districts, churches, and CEO’s of small and mid-sized companies to help these organizations more efficiently achieve corporate goals through their leadership teams. Pastor Knight has an impeccable ability to discern the needs of those he serves, and delivers life changing strategies that help individuals and organizations prosper and thrive. Harkmore Lee, MSW is the Director of the Center on Child Welfare at California State University, Los Angeles (Cal State LA). Harkmore has worked in the fields of child welfare, domestic violence, and sexual assault for over a decade – serving as a clinical social worker, nonprofit agency executive, and statewide trainer. At Cal State LA, he designed and built the first Residential Simulation Lab in California that specifically supports the training of child welfare social workers, as part of new employee simulation training program with L.A. County Dept. of Child and Family Services and members of the University Consortium on Children and Families (UCCF). Harkmore received both his B.A. and M.S.W. degrees from the University of Michigan-Ann Arbor. Tari Magnussen is a Systems Trainer for the State of Oregon, Children and Families Child Welfare Division. She develops Computer Based Trainings and delivers instructor led technical training for all Child Welfare staff. Tari presented Designing Engaging and Relevant E-Learning at the 2012 NSTDA conference. She has 3 years of experience in both instructor led training and e-learning development. Tari has a Bachelor’s degree in Psychology from the University of Oregon and a Master’s in Conflict Resolution from Portland State University
20 | P a g e Patricia Manzo captivates and inspires audiences with contagious energy, compassion and honesty. She is a Staff Development Officer with the Department of Public Social Services with the County of Riverside in California. She is responsible for developing training curricula and instruction for the Welfare to Work Program. Prior to becoming a trainer, Patricia was an Employment Services Counselor where she counseled and motivated Welfare- to-Work participants in achieving their individual and employment goals. She assisted participants in resolving specific employment barriers such as personal, social, economic, and/or behavioral issues to assist with their development of individualized career action plans. Patricia’s mission is to motivate professionals of all disciplines to tap into their individual strengths and resources to influence and create positive outcomes in both their personal and professional lives. She received her undergraduate education in both Feminist Theories and Latin American & Latino Studies from the University of California at Santa Cruz. Patricia received her M.S. in Human Resource Management from Chapman University. Jennifer Massie- After receiving a MSW, she accepted a position as the Florida Director of Lifelink International Adoptions spending the next 15 years educating and supporting adoptive parents. Massie served as the President of the Board of Human Trafficking Awareness Partnerships and presented locally and statewide on this issue. In 2009, she had the opportunity to merge these topics and presented a workshop titled “Human Trafficking and International Adoption–Definitions, Distinctions, and Practice Implications” at the national Joint Council on International Children’s Services Conference in Indianapolis, Indiana. In 2010, she accepted the position as the Title IV-E Training Coordinator in the School of Social Work at the University of Nevada, Reno. In addition to the administrative aspects of the position, I draft curriculum and trained sections of the pre-service training, family engagement, trauma, child sexual abuse, and caring for LGBT youth curricula. She facilitates discussions locally on issues of human sexuality and identify as a “sex educator in training.” This workshop proposal is based on a curriculum she created and delivers to resource parents on supporting LGBTQ youth in their care. Tom McRoberts is a Trainer at the Alaska Child Welfare Academy where he develops and delivers training for the State of Alaska, Office of Children’s Service (OCS) staff and their partnering agencies. In 2001, he began work at OCS as a Family Services Worker. He also worked as a Team Decision Making Facilitator and an Initial Assessment Worker for OCS before beginning work at the Child Welfare Academy in 2008. Prior to his work at OCS, he provided behavioral health care to youth both in residential and in outpatient settings. McRoberts has a Master of Social Work from the University of Alaska, Anchorage.
21 | P a g e Linda Metsger has been the Director of Professional Development at the Butler Institute for Families for 17 years. In this capacity she has been responsible for a multi-site Comprehension and Workforce Project funded by the Children's Bureau. Ms. Metsger is currently part of the National Child Welfare Workforce Institute. Mike Mertz, MS is the Director of Staff Development as well as a National Family Finding and Engagement Trainer with Seneca Family of Agencies. He currently coaches staff and trains providers nationwide on the Family Finding model as well as other family engagement strategies that foster collaborative endeavors for building lifetime support networks for children and youth. In addition to Mike’s vast training and coaching experience, he has over 26 years of experience leading and managing both residential and community based programs engaged in promoting the voice of youth and families. Mike’s work focuses on creating connectedness, building permanency, developing positive outcomes, and increasing the quantity and quality of engagement of organizations with the youth and families they serve. Beth Minor is a Training Manager for the Los Angeles County Department of Children and Family Services. She has a degree in Social Work and brings 23 years of experience in child welfare, with a strong background in training. She has particular expertise in emergency response investigations, training of newly hired social workers and as a training unit supervisor. With five years as a training unit supervisor and more than ten years as a DCFS trainer, she has developed and taught numerous courses in the new social worker academy, emergency response investigations, warrant related requirements in child welfare, field training for new social work staff and has assisted in developing and conducting supervisory training. She is designated as a “Person Most Knowledgeable” for her agency in regard to training and frequently is called upon to testify in such matters. She has been the lead designer and manager in the development and implementation of simulation training. William Nguyen, Ph. D, is a clinical psychologist and has been working in the field of Child Welfare for the past 7 years. Prior to his work in Child Welfare, he was a clinician at a number of community mental health agencies/hospitals. He is currently a Child Welfare Trainer/Supervisor for Alameda County Social Services Agency. William is also in private practice and is a core professor at Notre Dame de Namur University in Belmont, CA and teaches courses on cross cultural issues/cultural humility, clinical assessment & interviewing, various intervention/theory courses, and methodology & research. Warren Ondatje is a Law Enforcement Consultant to the Los Angeles County Department of Children and Family Services. He brings 25 years of experience as a Deputy Sheriff, with a strong background in training. He has particular expertise in the areas of domestic violence investigations and simulation training for patrol officers and supervisors. With six years as a field training officer and nearly ten in advanced officer training, he has developed and taught courses ranging from basic criminal investigations to supervisory and leadership training. He is designated as a “Person Most Knowledgeable” for his agency in regard to training and frequently is called upon to testify in such
22 | P a g e matters. He has served as lead consultant in simulation training, from design and development to implementation. Keith Orchard, LCSW is the Regional Trainer for Child Welfare in North Idaho. He is a trained teacher and held a teaching certificate in the state of Washington for 12 years. He has taught and trained all ages in an assortment of venues – Environmental Education with the Peace Corps in Morocco; after- school middle school science camps in Spokane, Master’s level social work classes at EWU, and currently with child welfare workers in north Idaho. He loves teaching and strives to make his sessions interactive, fun and practical. Donna Pence is currently a trainer with Pence-Wilson Training Consultants. She previously was an investigator with the Tennessee Bureau of Investigation (TBI) for 27 years and then with the Academy for Professional Excellence, Public Child Welfare Academy division, for roughly 10 years. Donna is a nationally respected trainer with subject matter expertise in child interviewing, child fatalities, sexual abuse, cultural competence and more. Additionally she has trained internationally on these topics. Donna is a passionate reader and researcher on these topics and thus an invaluable resource to her peers. Tamera Pruitt is an attorney for the Los Angeles County Counsel's Office and has practiced Dependency law for her entire career. She obtained a Bachelor's degree in criminal justice from Radford University (Radford, Virginia) and earned her JD from Whittier Law School. Tamera began her career as a minor's attorney at the Children's Law Center of Los Angeles representing children in the Dependency Court system in 2000. In addition to her duties as a trial attorney there, she served as the state coordinator of the Pew Grant entitled "Home At Last." In 2006, Ms. Pruitt began working for the Los Angeles County Counsel's Office as a trial attorney. She is currently assigned as an Outstation County Counsel in the Department of Children and Family Services (DCFS) local offices, providing legal advice to DCFS onsite in the DCFS offices as well as serving as a principal trainer for all County Counsel and DCFS coordinated trainings throughout the county. She provides trainings to both attorneys and social workers on a variety of topics, ranging from legal duties to extended foster care. Further, Tamera acts as legal counsel and sometimes role player for simulation trainings, providing real time expert consultation on legal issues related to training activities and questions that arise in simulations. Liz Quinnett, MSW, worked in Child Welfare Services for the County of San Diego for 29 years as a worker, supervisor, Ombudsman and program manager. She then worked for 8 years managing the Public Child Welfare Training Academy, a division of the Academy for Professional Excellence. Here she worked statewide on several training initiatives. She has trained nationally and internationally on family group decision making. She has trained on multicultural issues, family engagement, Team Decision Making and FGDM for the Academy as a consultant. She has a passion for family inclusion, cultural issues and for training! Laricia Longworth-Reed is a Research Associate at the Butler Institute and has worked extensively for the past 5 years on the Comprehensive Workforce Grant. She has conducted interviews and focus groups with staff and has
23 | P a g e gathered both qualitative and quantitative data from 3 very diverse sites to learn more about the workforce needs of child welfare staff. Sheri Rego: I have worked in the field of Child Welfare for more than 30 years. I began as a Child Protective Services Social Worker, and then became a Trainer for foster parents, relative caregivers, and other professionals. I am currently employed as the Learning and Development Coordinator for Caregiver Training at the Alliance for Child Welfare Excellence. I have designed, developed and evaluated training materials for use by a statewide workforce. I have provided “Train the Trainers” workshops for both Children’s Administration staff and private agency staff, working directly with other trainers in assisting and preparing them for delivering and using curricula. I was recently one of two people on a sub-committee to write a new pre-service training for potential foster and relative caregivers, based on competencies developed by the Alliance for Child Welfare Excellence, adult learning methodologies, and cultural relevance. I have provided countless hours of face-to-face, classroom training for foster and relative caregivers. In addition, I have provided workshops at several conferences including the West Coast Child Welfare Trainers Conference, the statewide CASA conference and the National Foster Parent Education Conference. As an adjunct faculty at Western Washington University, I taught an undergraduate course on Child Abuse and Neglect. I have a Master’s Degree in Education, with a focus on professional training and curriculum development using effective adult learning methodologies and techniques. I am known for my interactive and enjoyable training style. Valerie Ryan is an Instructional Designer for the Academy for Professional Excellence with over 20 years of experience developing and managing interactive training programs, including eLearning courses for a variety of industries including the Department of Defense, major corporations and for the past 5 years, Social Workers including Child Welfare Staff. Valerie develops Mobile Applications for Social Workers that provide guidelines and practice tips for Safety Organized Practice (SOP), Family Engagement and other social work related topics. Valerie has co-presented and presented at the West Coast Child Welfare Trainer’s Conference for the past 4 years on the development of eLearning courses, webinars, and mobile applications for child welfare staff. Tammy Sandoval is the Director of the Child Welfare Academy, where she leads efforts in designing, planning and providing Office of Children’s Services staff ongoing training. Previously, she served in the Office of Children’s Services Director position beginning in 2005, where she planned and implemented programs related to child protective services, early intervention, permanency and adoption of children and families being served by OCS. Before coming to Alaska in early 2004, Sandoval worked for ACTION for Child Protection, a national child welfare consulting firm that also operated the National Resource Center on Child Maltreatment. In that role she assisted child welfare agencies across the nation with child protection planning and programming. Sandoval has worked in child protection 30 years, most of which she held management positions for the New Mexico Children, Youth and
24 | P a g e Families Department. Sandoval has a Bachelor of Arts in Social Work from the University of Wisconsin and a Master of Social Work from New Mexico Highlands University.
25 | P a g e Heidi Staples, MSW/BSW, is the Director of the Center on Child Welfare at UCLA, which provides professional development training, research, and evaluation to the Los Angeles County Department of Children and Family Services as part of the University Consortium for Children and Families (UCCF), which is comprised of six universities with social work programs in Los Angeles County. The Center also oversees field training of master’s level interns who agree to become employees of DCFS in exchange for tuition reimbursement. The Center is part of the Department of Social Welfare at the UCLA Luskin School of Public Affairs, where Ms. Staples also teaches child welfare policy. Ms. Staples served as National Adoption Specialist for the federal government at the Children’s Bureau, overseeing national training centers and leadership institutes as well as federal grants to assist states and counties in improving their child welfare systems; has been a professional trainer for over 20 years at the county, state, and national level; and worked 25 years in San Diego County Child Welfare Services in a variety of programs as a social worker, supervisor, and manager, the last seven as Adoptions Administrator. She authored the CA state core curriculum for all public child welfare social workers on Identification of Child Maltreatment and has developed and delivered numerous other child welfare training curriculums. She has been an active participant in simulation training, development, and implementation. Donna Toulmin, JD, joined the University Consortium for Children and Families Center at the University of Southern California in 1994 as a Training Consultant and became Training Director in 2004. She is responsible for designing, delivering and evaluating programs for current and future employees of DCFS and for administering training specifically designed for public child welfare workers and supervisors. For ten years she developed and delivered legal training modules to DCFS staff on a variety of legal and court related child welfare topics, and also taught classes on advocacy and disability law at USC. She has presented at the International Academy of Law and Mental Health, at several national and regional conferences with other Center staff, and has co-authored a pilot Internet training program on legal fundamentals for child protection workers. She has taken an active role in the implementation of simulation training.
26 | P a g e Conference Schedule at a Glance
Wednesday, July 16, 2014 8:00 – 9:00 am Registration
9:00- 9:30 am Welcome-Logistics
9:30- 10:30 am Networking The Ways We Touch Their Coeur– Tapping the Affective Domain
10:30 – 10:45 am Break
10:45 am – 12:15 pm Breakout Sessions
12:15 - 1:15 pm Lunch
1:15 – 2:45 pm Breakout sessions
2:45 – 3:00 pm Break
3:00 - 4:30 pm Breakout sessions
7:00 – 9:00 pm Sunset Cruise (Boarding begins at 6:30 pm)
Thursday, July 17, 2014 9:00 – 10:30 am Youth Speak
10:30 – 10:45 am Break
10:45 am – 12:15 pm Breakouts Session
12:15 - 1:15 pm Lunch
1:15 – 2:45 pm Breakout Sessions
2:45 – 3:00 pm Break
3:00 - 4:30 pm Breakouts Sessions
5:00 – 7:00 pm Happy Hour at the Crow’s Nest inside Mulligans Bar
Friday, July 18, 2014 9:00- 9:30 am Welcome and Introduction to Open Space Technology
9:30- 10:45 am Hear and Speak with Your Heart using Open Space Technology
10:45 – 11:00 am Break
11:00- 11:30 am Conference Wrap Up
27 | P a g e Breakout Sessions at a Glance
Wednesday, July 16 Thursday, July 17 1 A Heart to Inspire Simulation A Coach’s Maybe A Wiki Training 0 Heart Learners to Training for Approach to Would Make Your Hearts: : Conversation: Critically Think, Newly Hired Delivering High Life Easier Overview of a 4 Confessions of Problem Solve, Children’s Impact resource 5 a Trainer and Apply Social Workers Trainings parent Knowledge with Panel curriculum on a Team-Based Discussion supporting m Learning (TBL) LGBTQ youth 1 Cultivating an Converting Navigating the Child Welfare Training: Is it Developing : Open Mind and Classroom Landmines Training enough? The Interactive 1 Caring Heart Based Training Models: A Role of Coaching and Engaging 5 into eLearning State by State in the E-Learning Comparison Professional Trainings p Development of m Supervisors 3 The Elephants Child Welfare The Heart of a Tree of Life as a Training Simulation : in the Room: Training Mentor Means to Motivational Training for 0 the Challenges Models: A Finding and Interviewing: Newly Hired 0 of Training on State by State Engaging Sourcing the Children’s Multiculturalism Comparison Natural Wellspring Social p CWS Supports for Workers m Foster Youth Panel Discussion