Business Services Traineeship Training Plan

Business Services Traineeship Training Plan Course: Certificate IV in Frontline Management (Code: BSB40807)

TRAINEE DETAILS TRAINING PROVIDER DETAILS EMPLOYER DETAILS Name: Name: National College of Business Name: Address: Postal Address: GPO Box 950 Address: Post Code: Brisbane Post Code: 4001 Post Code: Home Phone No: Street Address: Level One Contact Name: Mobile No: Registration Number: 74 Astor Terrace Phone: Fax: Agreement Start Date: Spring Hill Q 4001 WORKPLACE SUPERVISOR Agreement Completion Date: Coach Contact: Bruce Copleston Name: As Above Phone No: Duration: 24 months Admin Contact: Bernadette Rhoades HOST EMPLOYER DETAILS Full Time Part Time  School Based  Trainer: Bruce Copleston Name: As Above School: N/A Phone: (07) 3831 3732 Fax: (07) 3831 6241 Address: Contact: Email: [email protected] Post Code: Phone: Fax: Contact Name: Group: Phone: Fax:

Scheduled Withdrawal from Productive Work (college training, learning activities, etc) 320 hours (nominal duration) = 6 hours per week (withdrawal period per Training Year) 52 weeks (training contract period) College attendance (dates, times, etc) One day per month as per timetable

Additional Assistance Required for Special Needs? Yes  No Details:

Assistance Required for Language, Literacy and/or Numeracy? Yes  No Details: REVIEW DATES FOR PROGRESS/MONITORING VISITS IN THE WORKPLACE Contact 1 (Induction) Contact 2 (Telephone) Contact 3 (Mail) Contact 4 (Quality Review) Planned Review/Visit Dates Actual Review/Visit Dates SRTO Signature Trainee Signature Employer Signature

Trainee Signature: Date:  Requirement for withdrawal from productive work explained and understood Employer Signature: Date:  Training Record Book and Training Plan has been prepared and issued  Monitoring arrangements have been identified to support the training Host Employer Signature: Date: method  Requirement for additional assistance has been addressed SRTO Consultant Signature: Date: t s s T o n l l r d C h o u a

Unit of Competency g

u i i e s t / t t n e n o

s d W i i e t n g e L o s l o

Training Method e H n n i a R e n r i I P s t i p p

D e a R o s e m n o r ’ l v i m t s r p i T r l a p s o O P o r e a e e r C T t t m T s

Code Name t D P R S a s o n S C D A e

l f e m a t o s

u a s t d D e c o s A h s t A e M BSBMGT401A Show Leadership in the 40 SRTO workshop/workbook/ assessment A/ B / C Workplace BSBWOR404A Develop work priorities 40 SRTO workshop/workbook/assessment A/ B / C BSBWOR402A Promote team effectiveness 40 SRTO workshop/workbook/assessment A/ B / C BSBCUS401A Co-Ordinate 40 SRTO workshop/workbook/assessment A/ B / C Implementation of Customer Service Strategies BSBMGT402A Implement Operational Plan 40 SRTO workshop/workbook/assessment A/ B / C BSBOHS407A Monitor a Safe Workplace 40 SRTO workshop/workbook/assessment A/ B / C BSBSMB407A Manage a Small Team 40 SRTO workshop/workbook/assessment A/ B / C BSBADM405B Organise Meetings 40 SRTO workshop/workbook/assessment A/ B / C BSBWOR403A Manage Stress in the 40 SRTO workshop/workbook/assessment A/ B / C Workplace BSBWOR401A Establish Effective 40 SRTO workshop/workbook/assessment A/ B / C Workplace Relationships

 Assessment Codes: A = Assignment/Written Task ; B = Training Record Book ; C = Other (other methods includes observations, employer feedback and evaluation of prior work experience, live projects and student discussions)  Training will be delivered using one or more of the following strategies: self paced learning materials, activity workbooks, one-on-one training, workshops, computer based learning / Toolbox