<p> Business Services Traineeship Training Plan Course: Certificate IV in Frontline Management (Code: BSB40807)</p><p>TRAINEE DETAILS TRAINING PROVIDER DETAILS EMPLOYER DETAILS Name: Name: National College of Business Name: Address: Postal Address: GPO Box 950 Address: Post Code: Brisbane Post Code: 4001 Post Code: Home Phone No: Street Address: Level One Contact Name: Mobile No: Registration Number: 74 Astor Terrace Phone: Fax: Agreement Start Date: Spring Hill Q 4001 WORKPLACE SUPERVISOR Agreement Completion Date: Coach Contact: Bruce Copleston Name: As Above Phone No: Duration: 24 months Admin Contact: Bernadette Rhoades HOST EMPLOYER DETAILS Full Time Part Time  School Based  Trainer: Bruce Copleston Name: As Above School: N/A Phone: (07) 3831 3732 Fax: (07) 3831 6241 Address: Contact: Email: [email protected] Post Code: Phone: Fax: Contact Name: Group: Phone: Fax:</p><p>Scheduled Withdrawal from Productive Work (college training, learning activities, etc) 320 hours (nominal duration) = 6 hours per week (withdrawal period per Training Year) 52 weeks (training contract period) College attendance (dates, times, etc) One day per month as per timetable</p><p>Additional Assistance Required for Special Needs? Yes  No Details:</p><p>Assistance Required for Language, Literacy and/or Numeracy? Yes  No Details: REVIEW DATES FOR PROGRESS/MONITORING VISITS IN THE WORKPLACE Contact 1 (Induction) Contact 2 (Telephone) Contact 3 (Mail) Contact 4 (Quality Review) Planned Review/Visit Dates Actual Review/Visit Dates SRTO Signature Trainee Signature Employer Signature</p><p>Trainee Signature: Date:  Requirement for withdrawal from productive work explained and understood Employer Signature: Date:  Training Record Book and Training Plan has been prepared and issued  Monitoring arrangements have been identified to support the training Host Employer Signature: Date: method  Requirement for additional assistance has been addressed SRTO Consultant Signature: Date: t s s T o n l l r d C h o u a</p><p>Unit of Competency g</p><p> u i i e s t / t t n e n o</p><p> s d W i i e t n g e L o s l o</p><p>Training Method e H n n i a R e n r i I P s t i p p</p><p>D e a R o s e m n o r ’ l v i m t s r p i T r l a p s o O P o r e a e e r C T t t m T s</p><p>Code Name t D P R S a s o n S C D A e</p><p> l f e m a t o s</p><p> u a s t d D e c o s A h s t A e M BSBMGT401A Show Leadership in the 40 SRTO workshop/workbook/ assessment A/ B / C Workplace BSBWOR404A Develop work priorities 40 SRTO workshop/workbook/assessment A/ B / C BSBWOR402A Promote team effectiveness 40 SRTO workshop/workbook/assessment A/ B / C BSBCUS401A Co-Ordinate 40 SRTO workshop/workbook/assessment A/ B / C Implementation of Customer Service Strategies BSBMGT402A Implement Operational Plan 40 SRTO workshop/workbook/assessment A/ B / C BSBOHS407A Monitor a Safe Workplace 40 SRTO workshop/workbook/assessment A/ B / C BSBSMB407A Manage a Small Team 40 SRTO workshop/workbook/assessment A/ B / C BSBADM405B Organise Meetings 40 SRTO workshop/workbook/assessment A/ B / C BSBWOR403A Manage Stress in the 40 SRTO workshop/workbook/assessment A/ B / C Workplace BSBWOR401A Establish Effective 40 SRTO workshop/workbook/assessment A/ B / C Workplace Relationships</p><p> Assessment Codes: A = Assignment/Written Task ; B = Training Record Book ; C = Other (other methods includes observations, employer feedback and evaluation of prior work experience, live projects and student discussions)  Training will be delivered using one or more of the following strategies: self paced learning materials, activity workbooks, one-on-one training, workshops, computer based learning / Toolbox </p>