MGMT 4320 and 5325 ORGANIZATIONAL BEHAVIOR and DEVELOPMENT Syllabus
Wayland Baptist University, Phoenix Campus, School of Business
Mission Statement: Wayland Baptist University exists to educate students in an academically challenging, learning-focused and distinctively Christian environment for professional success and service to God and humankind.
Term: November, 2016 through February, 2017
Instructor: Dr. R.W. Talboys
Dr. Bill Talboys has been with Wayland University since 1999. He is currently serving as the campus Dean for Strayer University, Phoenix Campus. Prior to joining Strayer, he was the senior educational and training specialist, senior park ranger, and medic with the Regional Park Service, an instructor in the Maricopa County Executive Management Institute and Counselor with Emergency Services Mgt. Group EAP in the area of critical incident management. HE retired from the Parks Service in 2013. He served on the Board of Trustees of Everest and Corinthian Colleges from 2001 to 2012, serving as Chairman of the Board from 2006-2010. Dr. Talboys holds faculty positions with Western International University, Arizona State University, Paradise Valley Community College, NAU and is a curriculum advisor to The National Fire Academy. In his academic career he has served as Dean of Graduate and Professional Studies at Grand Canyon University, Dean of Graduate and Professional Studies at Colorado Christian University, Business Department Chair at Parks College and has served on the faculties of The University of Colorado, Colorado State University, Denver University, The University of Southern California’s Marshal School of Business, Peperdine University’s Graziadio School of Management and Business and Aquinas College in Michigan. Prior to his education career, Dr. Talboys was a police patrol officer, police medic with ESU, a detective, a supervisor, an FTO and an academy instructor. He also served 9 years active duty in the United States Marine Corps and 13 years in the Marine Corps Reserve (while serving as a police officer), retiring from law enforcement and the military the same year. Dr. Talboys holds a Doctorate from Colorado State University, Masters Degrees from Regis University and the University of Phoenix, Bachelor Degrees from the University of Wisconsin and an AAS from SUNY. He has authored numerous articles, texts and papers on research, research methodologies, humor, leadership, public safety and higher education.
Office Phone and email: 623-935-6056
Office Hours, Building, and Location: By appointment only
Class Meeting Time and Location: Thursday, 5:30 pm – 9:30 pm, Luke AFB – 1150 Rm. 3149
Catalog Description: ethical dimensions of goals and values of organizations and managers with a perspective on understanding and working with people.
Prerequisites: MGMT 3304
Required Textbook and Resources:
BOOK AUTHOR ED YEAR PUBLISHER ISBN# REVIEW Organizational Behavior: Tools Phillips / Cengage 9781305759701 for Success Gully
Optional Materials: TBA Course Outcome Competencies:
Upon completion of this course the student should be able to: Describe the key competencies necessary for managerial effectiveness; Identify how personalities and attitudes affect behavior, commitment, and organizational effectiveness; Describe motivation and the motivational process; Explain the concepts of stress and the stressors that affect organizational performance; Contrast the basic characteristics of groups (formal and informal) and teams; Identify the different styles of conflict handling and different negotiation strategies; Identify the essentials of effective leadership; assess the limitations on a leader’s impact; Discuss how interpersonal communication affects relationships among employees; Explain the basic concepts, principles, and models for making ethical decisions; Explain how organizational cultures are formed, sustained, and changed; Identify key pressures for change; Describe common reasons for individual and organizational resistance to change and methods for promoting change.
Attendance Requirements: You may miss a maximum of three (3) classes. Any work missed is your responsibility, not mine. If you are going to miss, make sure a classmate can get information for you. Any work due on class date is still due that day even if you are not in class. No late work is accepted.
Disability Statement: “In compliance with the Americans with Disabilities Act of 1990 (ADA), it is the policy of Wayland Baptist University that no otherwise qualified person with a disability be excluded from participation in, be denied the benefits of, or be subject to discrimination under any educational program or activity in the university. The Coordinator of Counseling Services serves as the coordinator of students with a disability and should be contacted concerning accommodation requests at (806) 291- 3765. Documentation of a disability must accompany any request for accommodations.”
Course Outline
Week One – 11-17-16 Foundations of Organizational and Individual Behavior This week’s activities support the following course learning outcome(s): Discover and utilize the factors that impact organizational culture and diversity. Discussion: Challenges for Managers - Analyze the challenges managers face to determine (and discuss) which challenge is the most difficult to address. Recommend at least one approach to address that challenge.
Week Two – 11-24-16 Characteristics of the Individual in the Environment This week’s activities support the following course learning outcome(s): Report the variables that influence group behavior and performance. Is a group motivated in the same way that an individual is motivated? Discussion: Personality, Perception, and Attribution - Take a position on which has a stronger impact on personality – heredity or environment. Support your position with examples or evidence.
Week Three – 12-1-16 Group Decision Making Groups and work teams, why work teams, group behavior, group formation and development, task and maintenance functions, factors that influence group effectiveness, empowerment and self-managed teams, and upper echelons: teams at the top. Discussion: Work Teams and Groups -Briefly describe a group or team that you have been a part of that you felt was particularly effective. Determine what specific characteristics of that team made it so (e.g., group or team structured, roles, norms, etc.). Provide specific examples to support your response.
Week Four – 12-8-16 Motivation Theory Motivation and work behavior, Maslow’s need hierarchy, McClelland’s need theory, Hertzberg’s two- factor theory, two new ideas in motivation, social exchange and equity theory, expectancy theory of motivation, and cultural differences in motivation. Discussion 1: Motivation - Select one of the theories of motivation discussed in Chapter 5 and explain how you would apply that theory at your current (or previous) place of work to improve both productivity and morale. Provide specific examples to support your response.
Week Five – 12-15-16 Motivation Theory continued Determine how managers could combine two or more motivation theories to tailor their efforts to motivate employees to a specific work environment or set of employees.
Week Six - 1-7-17 Stress and Conflict What is stress, four approaches to stress, the stress response, sources of work stress, the consequences of stress, and individual differences in the stress-strain relationship. Discussion: Determine if there is more stress today than in past generations and provide available evidence to support your response. Analyze current (or previous) employer’s efforts to manage stress in the workplace to determine what additional steps could have been taken. Provide specific examples to support your response.
Week Seven – 1-14-17 Work Teams Groups and work teams, why work teams, group behavior, group formation and development, task and maintenance functions, factors that influence group effectiveness, empowerment and self-managed teams, and upper echelons: teams at the top. Discussion - Briefly describe a group or team that you have been a part of that you felt was particularly effective. Determine what specific characteristics of that team made it so (e.g., group or team structured, roles, norms, etc.). Provide specific examples to support your response.
Week Eight - 1-21-17 Power The concept of power, forms and sources of power in organizations, using power ethically, symbols of power, political behavior in organizations, managing political behavior in organizations. Discussion 1: Power and Political Behavior - Assess the most powerful person you know and what it is that makes the person powerful. Considering your current (or future) employer, determine the best approach management could take toward empowering employees. Provide specific examples to support your response.
Weeks Nine Organizational Culture Discussion of the various levels of organizational culture, functions of organizational culture, the relationship of culture to performance, the leader’s role in shaping and reinforcing culture, organizational socialization, assessing organizational culture, changing organizational culture, and challenges to developing a positive, cohesive culture. Discussion 1: Organizational Culture - Make at least two recommendations for how your organization could modify its organizational culture to better enhance employee performance. Analyze the challenges involved in developing a positive organizational culture to determine which present the greatest challenge. Explain your rationale. Week Ten – 1-28-17 Course Review and Wrap up We do a wrap on focused discussions or additional topics and a review of the presentation requirements
Wek Eleven – 2-4-17 Presentations This week’s emphasis will be on graduate student presentations
Course Evaluation - 4320
Attendance and participation 50 points Discussion Questions* 50 points
Course Evaluation – 5325
Attendance and participation 50 points Discussion Questions 50 points Final Paper** 100 points
*Discussion questions will be provided.
**Final Paper and presentation topics and requirements is provided below.
MGMT 5325 Final Assignment
Choose a company in your state or a company that you would consider working for. Visit the company’s Website and other sources for information about how your selected company manages organizational behavior.
Write a 4-6 page paper in which you: 1. Discuss the driving forces that shape the organizational environment of the company you selected. Include competing in a global environment, workforce diversity, ethics and character, and technological innovation. 2. Examine the organization’s specific practices or policies and the influence of these practices on individual and organizational outcomes. 3. Determine which practices related to work attitudes in U.S. organizations are most strongly affected by diversity and how those affects could be addressed. 4. Use at least three (3) quality references. Note: Wikipedia and other Websites do not quality as academic resources.
Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or University-specific format. Check with your professor for any additional instructions. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: Evaluate human behavior in organizations and the forces shaping the behavior. Analyze individual differences within organizations and their impact on organizational behavior. Use technology and information resources to research issues in organizational behavior and leadership. Write clearly and concisely about organizational behavior using proper writing mechanics.
Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following rubric.
Points: 100 Assignment 1: Organizational Environment Meets Minimum Unacceptable Fair Proficient Exemplary Criteria Expectations Below 60% F 70-79% C 80-89% B 90-100% A 60-69% D 1. Discuss the driving forces Did not submit or Insufficiently Partially discussed Satisfactorily Thoroughly that shape the organizational incompletely discussed the the driving forces discussed the discussed the environment of the companydiscussed the driving driving forces that that shape the driving forces that driving forces that you selected. Include forces that shape the shape the organizational shape the shape the competing in a global organizational organizational environment of the organizational organizational environment, workforce environment of the environment of the company you environment of the environment of the diversity, ethics and company you selected.company you selected. company you company you character, and technological selected. selected. selected. innovation. Weight: 30% 2. Examine the Did not submit or Insufficiently Partially examined Satisfactorily Thoroughly organization’s specific incompletely examined the the organization’s examined the examined the practices or policies and the examined the organization’s specific practices or organization’s organization’s influence of these practices organization’s specificspecific practices orpolicies and the specific practices specific practices or on individual and practices or policies policies and the influence of these or policies and the policies and the organizational outcomes. and the influence of influence of these practices on influence of these influence of these Weight: 30% these practices on practices on individual and practices on practices on individual and individual and organizational individual and individual and organizational organizational outcomes. organizational organizational outcomes. outcomes. outcomes. outcomes. 3. Determine which Did not submit or Insufficiently Partially determined Satisfactorily Thoroughly practices related to work incompletely determined which which practices determined which determined which attitudes in U.S. determined which practices related to related to work practices related to practices related to organizations are most practices related to work attitudes in attitudes in U.S. work attitudes in work attitudes in strongly affected by work attitudes in U.S. U.S. organizations organizations are U.S. organizations U.S. organizations diversity and how those organizations are most are most strongly most strongly are most strongly are most strongly affects could be addressed. strongly affected by affected by affected by diversityaffected by affected by Weight: 30% diversity and how diversity and how and how those diversity and how diversity and how those affects could be those affects could affects could be those affects could those affects could addressed. be addressed. addressed. be addressed. be addressed. 4. Clarity, writing More than 8 errors 7-8 errors present 5-6 errors present 3-4 errors present 0-2 errors present mechanics, and formatting present requirements Weight: 10%
Grading Expectations on all submitted material An A paper has perfect spelling and grammar, excellent formatting, perfect punctuation and sets up the reader with an introduction. It delivers the content in a concise but comprehensive manner and has a good conclusion. An excellent paper gives references, when necessary, in the proper APA format. A B paper has perfect spelling and acceptable grammar and formatting, that is, it can use some improvement. It still must have perfect punctuation and must set up the reader with an introduction and deliver the content in a comprehensive manner and end with a good conclusion. A B paper will give references, when necessary, but the APA format may need work. A C paper might contain a few spelling errors, grammar mistakes and punctuation errors. Its format will be questionable in that it will be hard to follow and will be lax in tense use and sentence structure. It will probably lack references or proper format of reference section. A paper at this level is unacceptable and has either not been proofed or edited. It will be returned and this highest grade it will ever get is a B. A D paper is obvious in its lack of preparation, proof reading, lack of meaningful content and college level delivery. This level is absolutely unacceptable and will be returned. The highest grade it will get will be a C with a rewrite. An F paper will be put in the shredder. The University has a standard grade scale
A = 90-100, B = 80-89, C = 70-79, D = 60-69, F= below 60, W = Withdrawal, WP = withdrew passing, WF = withdrew failing, I = incomplete. An incomplete may be given within the last two weeks of a long term or within the last two days of a microterm to a student who is passing, but has not completed a term paper, examination, or other required work for reasons beyond the student’s control. A grade of “incomplete” is changed if the work required is completed prior to the last day of the next long (10 to 15 weeks) term, unless the instructor designates an earlier date for completion. If the work is not completed by the appropriate date, the I is converted to an F.
This Syllabus is NOT a contract and is subject to change.