Lindbergh Terminal Information & Maps

Lindbergh Guide v5 9/18/03 7:10 AM Page 2

MINNEAPOLIS-ST. PAUL INTERNATIONAL AIRPORT

Lindbergh Terminal Information & Maps Lindbergh Guide v5 9/18/03 7:10 AM Page 3

Travelers Assistance/Information

Travelers Assistance volunteers provide services to the traveling public and information regarding the airport, airlines, tourist attractions and local accommodations. Translation/interpreter services and infant supplies in times of emergency are also available.

The main office is located near the entrances to Concourses C and D, next to the Airport Barber. Hours are 8 a.m. to 8 p.m. daily. Holiday hours vary. Phone 612-726-5500.

Travelers Assistance booths are also located on the Ticketing Level near the entrances to Concourses E and F, on Concourses A and C, and by exit door 3. Additional information booths are located on the Tram Level, in the Transit Center and on the Baggage Claim Level across from carousels 6 and 10.

Facilities and Services Animal Relief Area – Located on the Baggage Claim Level outside door 6.

Airline Clubs Northwest Airlines World Clubs – One is located on Concourse C, near gate C12. The other is in the main concessions area, next to the Chili's Too restaurant, between the entrances to Concourses F and G.

United Airlines Red Carpet Club – Located on Concourse E next to gate E6.

Airport Business Center/TravelEx – Offers a variety of business and personal services. Located on the Ticketing Level between exit doors 5 and 6. Phone: 612-726-5184.

Carts – Electric carts are available on all concourses to transport the elderly or those with special needs. Contact your airline for cart service. Designated cart stops are located throughout the terminal.

Children’s Play Area – Located on Concourse C.

Computer Phone Hook-up/Data Port – All pay phones have computer hook-ups. Data ports are also available in the Service Centers. Wireless Internet services are available in the Northstar Crossing concessions area, the Grieve Conference Center and on Concourses C, D, E, F, and G, and all airline clubs.

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Pierson M. Grieve Conference Center – The Grieve Conference Center is located on the Mezzanine Level above the Chili’s Too restaurant. The conference center has eight private, executive-style rooms and four individual workstations with computer data ports and telephones. Services include: copy/fax machines, office/presentation equipment rentals, catering, computer and Internet access, notary and administrative support. Hours are Monday through Friday, 8 a.m. to 5 p.m. Phone: 612-794-4500.

Duty Free Shop – Located at the entrance to Concourse G, inside the World Passage Store.

Financial Services – Cash machines are located throughout the Lindbergh Terminal. Foreign currency exchange, travel insurance and Western Union money transfer services are available at the Airport Business Center/TravelEx (see previous page). A currency exchange booth is also located near the entrance to Concourse G, next to Caribou Coffee.

Lost and Found – Located in the Police Operations Center on the Baggage Claim Level, near carousel 14. Hours are Monday through Friday, 7 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Phone: 612-726-5141. For items lost in aircraft or at gate areas, please contact the airline directly. For items left at the security check- points, please contact the Transportation Security Administration at 952-851-5610.

Family Room – Provides a comfortable atmosphere for nursing, diaper changing and play. Located near security checkpoint 1 and the entrance to Concourse D.

Observation Deck – Located near the entrance to Concourse D.

Passenger Paging – Paging services and airport information are available by calling 612-726-5555, visiting any of the information booths, or using one of the black courtesy telephones located throughout the terminal.

Postal Services – Mail drop-off locations and stamp machines are located throughout the terminal.

Service Centers – Self-serve business centers are located throughout the terminal.

Smoking – MSP is a non-smoking facility.

Translation Services – Multi-lingual operators are available by phone at some of the information booths.

Wheelchairs – Wheelchairs are available from your airline and most information booths.

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Lindbergh Terminal Maps

Concourses/Ticketing Tram Level

To Baggage To Baggage Hub Building Claim & Claim & Ticketing Ticketing Baggage Claim Level Levels 4-9 - Parking To Baggage Claim & Ticketing NWA e-Ticket and Group Check-in 23 4From 678 910 11 12 13 14 Ticketing International Up to Gold Up to Green Arrials General Parking ATM General Parking and ground and ground Level 3-Rental Cars transportation transportation TDD DOOR DOOR DOOR DOOR 6 5 2 DOOR DOOR 1 Level 2 Rental Cars and Skyway to 4 3 - Concourses A, B, C and G Baggage Claim Level To Gold Short To Green Short Term Parking Term Parking Level 1-To Transit Center Tram Level Level T-Hub Tram Gates D1-D6 Northwest Airlines Gates B1-B16 D Gates C1-C28 Great Lakes Aviation America West D4 D5 C NW Airlink/Mesaba D3 Northwest Airlines Skyway Airlines TDD D6 NW Airlink/Mesaba Midwest Connect D2 Great Lakes Aviation Gates E1-E16 Air Canada Delta D1 E C4 C5 C6 C7 C8 C9 C10 C11 B AirTran Airways Frontier C1 C2 C3 C12 American Sky West TDD C14 C18 C21 C23 C25 American Trans Air United BC NWA C13 C15 C16 C17 C19 C20 C22 C24 C26 C27 Comair US Airways TDD TDD Continental Children's Play Area A E14/E12 E10/E8 E6 E4 E2 UAL TDD Gates A1-A14 E16 Great Lakes Aviation NW Airlink/Mesaba DOOR Skyway Airlines E15 1 BC

E13/E11E9 E7 E5/E3 E1 TDD DOOR TDD 2 Transit Map Legend Curbside Center Plaza GREEN BLUE Concourses A, B, C (all gates) BC (Level 1) Ramp Ramp ATM Parking Shoe Shine DOOR ATM (Cash Machine) ATM 3 ATM Business Center Moving Walks TDD Locations Transit Center BC TDD Skyway Level 1 - (Access to Hub Building) ATM Security Checkpoint City Buses Elevators Postal Service Telephone DOOR Off-Airport Rental Car Shuttles 4 Hub Building Escalators Rental Cars Ticketing Level T - Tram to Terminal Gates F1-F16 Level 1 - Transit Center Northwest Airlines Level 2 - Rental Cars Family Restrooms Restrooms Tram Stop F ATM DOOR 5 GOLD RED Level 3 - Rental Cars Levels 4-9 - Parking NWA Ramp Ramp Food Court Restroom-Men Travelers F13/F11 F9 F7 F5 F3 F1 Ticketing Assistance F15 TDD DOOR Foreign Currency Restroom-Women Lockers

NORTHSTAR CROSSING NORTHSTAR 6 Exchange F16 ATM Curbside Hotel Information Police Office United Red UAL Carpet Club BC TDD Northwest Skycap Service Concourses G (all gates) NWA World Club Security F14 NWA Checkpoint F12 F10 F8 F6 F4 F2 NWA G22 G21 G9 G10 G11 G12 G13 G14 G15 G16 G17G18 G19 G20 G1 TDD G2 G3 G4 G5 G6 G7 G8 Gates G1-G22 Icelandair G KLM » 3 « Northwest Airlines » 5 « Lindbergh Guide v5 9/18/03 7:10 AM Page 8

Emergency/Police

The Police Operations Center is located on the Baggage Claim Level, near carousel 14. The Airport Police Department is available for travelers in need by calling 612-726-5577 (non-emergency) or 911.

Automated External Defibrillators (AEDs) are located at key points throughout the Lindbergh Terminal. AEDs are accessible to the public and airport employees for use in cardiac emergencies. The units are placed near airport courtesy phones, so callers can dial 911 to alert emergency medical personal. For more information, pick up a MSP Heart Safe Program brochure at any airport information booth.

Ground Transportation

Taxis and Limousines – Accessible from the Tram Level, one floor below Baggage Claim.

Bus Service – City buses are available at the Transit Center. Metro Transit’s 24-hour automated information line is 612-341-4287.

Shuttle – The shuttle to the Humphrey Terminal and Humphrey parking ramp is free and runs every 20 to 25 minutes, 24-hours- a-day. Pick-up and drop-off at the Lindbergh Terminal is located at the Transit Center, just east of the Blue and Red parking ramps. Pick-up and drop-off at the Humphrey Terminal is located on the first level of the Humphrey parking ramp.

Car Rental – Off-airport rental companies have phone banks on the Baggage Claim Level opposite carousels 2, 5 and 10. Off-airport rental car companies provide shuttle service from the Transit Center, located just east of the Blue and Red parking ramps. Rental car counters for on-airport companies are located in the Hub Building, reached via the underground tram (board on the Tram Level of the Lindbergh Terminal).

On-Airport Alamo, 612-726-5323, 1-800-327-9633, www.goalamo.com Avis, 612-726-5220, 1-800-831-2847, www.avis.com Budget, 612-726-9258, 1-800-527-0700, www.budgetrentacar.com Dollar, 612-725-0844, 1-800-800-4000, www.dollar.com Enterprise, 612-866-7650, 1-800-325-8007, www.enterprise.com Hertz, 651-698-9585, 1-800-654-3131, www.hertz.com National, 612-726-5600, 1-800-227-7368, www.nationalcar.com

Off-Airport Americar, 612-866-4918, www.americar.com Payless, 1-800-886-3733, www.paylesscarrental.com Thrifty, 612-854-8080, 1-800-367-2277, www.thrifty.com

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Parking

Available next to the Lindbergh and Humphrey Terminals. Call 952-826-7000 or 1-888-868-7001 for more information on any of the airport parking ramps.

Short-Term Parking – Designed for stops under two hours, the short-term ramp is connected to the terminal via the Tram Level. Recommended for those dropping off or picking up passengers. Automated pay stations are available at terminal exit doors to the ramp, providing quick egress from the facility

General Parking – Designed for parking more than two hours, connected to the Lindbergh Terminal via enclosed skyways and the Tram Level.

Valet Parking – Valet service is available in a heated, attended garage, and is accessible on the Tram Level.

MSP Airport Overview Map N Humphrey Terminal ➢

Mall of America To 7150 Humphrey Drive

Minneapolis Minneapolis, MN 55450

Lindbergh Terminal 4300 Glumack Drive St. Paul, MN 55111

East 70th St 34th Avenue South Interstate 494

r eet Po st Road

Highway 5 To St. Paul/Minneapolis

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Lindbergh Terminal Minneapolis-St. Paul International Airport 4300 Glumack Drive St. Paul, MN 55111 612-726-5555

Metropolitan Airports Commission General Offices 6040 28th Avenue South Minneapolis, MN 55450 612-726-8100