Friends & Family Test May 2016

Friends & Family Test – May 2016

We asked……. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don’t know

Sourc Patient Please could you explain why you answered as you did in question 1? e Answer Patient Comment….. Online Likely great practice can get appointments pleasant reception team mainly very good all the doctors are also like to thank dr Edwards for recent help on the telephone consultation not surprised always helpful and thanks also to dr Clarke for recent help also a great practice in everything Online Extremely a excellent dr surjury can always get an appointment to see a gp careing practice staff very helpful clean bright surjury Likely Online Don't Know bot sure aanted dr Clarke to stay at the practice that's not happening not bothered by that we see what happens

Online Likely good practice so far effectice surgery may need further support have to see

Online Likely the practice ss surley one off the best and want to thank dr Clarke in particularly for everything just been brilliant sorry you are leaving wish you were nt Online Likely brilliant practice with everything all the doctors and are great very lucky to have such a top wonderfull team off doctors who put patients and there care top off the agenda had support from this practice with many issuses and other family members and yes I have recommended the practice to two people who came to the area and they are impressed with the practice also Online Likely thanking all staff at the practice and in partiuafly dr Clarke for help over several months wherever you go working when you leave you will be an assist to the practice and a very popular gp beacause you really seem to care so sorry you wont be here mush longer but thanks for everything and think once you go else here you wont come back either lost another doctor who was equal to dr boyes great loss don't think I will find another doctor who is as good Online Don't Know i know dr Clarke is not staying at the practice would have been happier if he was a loss personally think hes a great doctor wish it could have happened he will be a great doctor very popular wherever he goes working perhaps he did not want to stay even if he was able to Online Likely rate the practice very good just sorry when the doctors that come for twelve months go I feel the practice without these would not function or be able to cope think dr Clarke has been the best one ever so yes iam sorry he cant stay here might not want to anyway but one thing is definite hes very popular in adlington people wanted him to stay its a loss and wherever he goes will be very very popular Online Likely efficient service helpful staff most off the doctors are understanding just sorry some have to leave and we cant hold on to at least one gp registrar so feeling like have no doctor again as one is leaving soon whom I have seen Online Likely good practice swift action when there may be something wrong and then its proven there is hope the excellent support continues as going to be dealing with a lot Online Don't Know

Practice Comment Thank you very much for your feedback and comments. We are always happy to receive your feedback and appreciate you taking the time to provide this. All staff and doctors are informed of the comments we receive from the friends and family test and where possible, steps are taken to improve any areas where shortfalls have been highlighted.