Computing Assistant Re-Application Form

U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

C E N T E R S U P E R V I S O R  2 0 0 8 - 2 0 0 9 Center Supervisor APPLICATION PACKET Application can be downloaded from http://academicservices.berkeley.edu/about/jobs/

Dear Applicant: Thank you for your interest in the Center Supervisor position for the 2008-2009 academic year. This position provides a valuable opportunity to gain leadership experience and practical skills in the areas of advising, programming and administration.

Please read the following pages carefully before applying. It contains detailed information about the application and interview process.

I N C L U D E D I N T H I S P A C K E T  Information about the application and selection process.  a detailed job description–it is extremely important that you read and understand all of the components of the Center Supervisor position before applying  a three page application form  a supplemental information form A P P L Y I N G F O R T H E P O S I T I O N To be eligible for this position you must:  be an enrolled UC Berkeley undergraduate or graduate student for the 2008-2009 academic year  have a cumulative GPA of 3.0 or higher

Your complete application packet is due by: OPEN UNTIL FILLED  Submit applications to the ground floor of the Residential and Student Services Building (RSSB), located at 2610 Channing Way.  Only completed applications will be accepted and considered.

W H A T T O S U B M I T * W H E N Y O U T U R N I N T H E P A C K E T , U S E A P A P E R C L I P – D O N O T S T A P L E ! *

A complete application packet includes:

Application Print clearly or type using the attached 3 page form. Essay Include two written essays. Limit each essay to one page. Resume The resume should briefly summarize your work experiences, achievements, and skills, and computer knowledge. Personal Please ask a current or former work supervisor to serve as reference for you. The Reference Personal Reference should NOT be a current member of the Academic Services Professional staff. Transcript You must submit a transcript that bears your name. It may be an unofficial copy such as Bearfacts. Your Schedule You must complete and submit the attached schedule form by crossing off all hours when you are NOT available. We will use this schedule to determine interview times.

Q U E S T I O N S ? If you have any questions about the application process, please contact Erin Wixson,Training and Staff Development U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

Specialist, at (510) 643-8565 or [email protected]. U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

CENTER SUPERVISOR  2008-2009 APPLICATION INSTRUCTIONS R E S U M E G U I D E L I N E S

Please submit 3 copies of your resume that contain the following information. Please include educational information, work experience, leadership experience, computer skills, and other qualifications relevant to the Center Supervisor position. Do not write your name and contact info on your resume, only write your initials and SID #.

Attend our INFORMATION SESSIONS and RESUME WRITING WORKSHOPS to learn more!  Monday November 5, 2007 Information Session, Foothill Classroom B (700:-7:30pm)  Monday, November 12, 2007 Information Session, Unit 3 APR (8:00-8:30pm)  Wednesday November 14, 2007 Information Session, Unit 2 APR (8:00-8:30pm)  Wednesday November 14, 2007 Resume Writing Workshop, Foothill, Classroom B (7:00-7:45pm)  Thursday November 15, 2007 Resume Writing Workshop, Unit 3 APR (8:00-8:45pm)  Sunday November 25, 2007 Resume Writing Workshop, Unit 1 APR (7:00-7:45pm)  Monday November 26, 2007 Drop-in Resume Critique, Unit 3 Library (12:00pm-2:00pm)

E S S A Y G U I D E L I N E S

Please apply the following guidelines:  Type the answer to the question and attach to the application packet. You need to submit 3 copies of both of your essays  In the upper right-hand corner of each essay, please type your initials (not your full name) and your SID #, and note the applicable position and the question number you are answering.  Answer the question directly and use specific examples. Essay Prompts: 1. (Required) Please share how you, as a Center Supervisor, will ensure the creation of a welcoming and inclusive Academic Services Center. Discuss any skills, experiences, or interests that would enable you to make a distinctive contribution to Academic Services. 2. (Choose one of the following) Describe an issue on which you have taken a stand. Why was this important to you? 3. What, in your opinion, do you think are the skills and values of a good leader? Which do you already possess and which do you hope to develop? 4. Describe a time when you found yourself in a situation outside of your “comfort zone”. What did you learn about yourself through this? What did you learn about others? 5. Describe an experience that demonstrates the challenges and possibilities of diversity in an educational or community setting. How would you use your position to address these?

Need Help with Your Application Essay? Please visit the Academic Services Writing Tutors in the residence halls during drop-in hours. They are ready to help you Sunday-Thursday, between 8:00-10:00pm. For complete schedule and locations please visit: http://academiccenters.berkeley.edu/tutoring/

E V A L U A T I O N G U I D E L I N E S The resume and essays provide the selection committee with important insight into your qualifications for the Center Supervisor position. Your overall application will be scored according to the following criteria, so be sure to highlight these areas in your application. 1. Leadership and Supervisory Skills: planning and delegation, the ability to facilitate group discussions, teambuilding, assertiveness, taking initiative, and ability to teach and train others 2. Administrative and Organizational Skills: time management, experience planning and implementing activities and programming, ability to balance multiple tasks 3. Interpersonal/Communication Skills: experience working in interpersonal and group situations, ability to give and receive constructive feedback, ability to articulate ideas clearly and effectively 4. Diversity and Inclusion: experience working in diverse environments with persons of different backgrounds, including ability, income, race/ethnicity, religion, and other identities 5. Knowledge of general computing skills and basic software applications U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

CENTER SUPERVISOR  2008-2009 HIRING & TRAINING T H E S E L E C T I O N P R O C E S S

Fri, November 9 Applications are available. Thurs, November 29 Applications are due on the ground floor of the Residential and Student Services building (RSSB), located on 2610 Channing Way, by 5:00pm. Mon, December 10 All candidates will be notified of their Interview via email. Jan. 16 – Jan. 29 Individual interviews are held. You will be notified about your interview time by your (Wed-Tues) Supervising APC via phone and/or email. Tues. February 5 Final Notification letters are available on the ground floor of the RSSB from 9:00am- 5:00pm. Wed. February 6 Hard copies of the Accept/Decline letters must be turned in to the ground floor of the RSSB by 5:00pm. Wed. February 20 Spring Internship begins.

T H E I N T E R V I E W

Successful applicants will be invited to an individual interview with members of the Academic Services staff. Please note that interest in this position tends to be high and that we receive many qualified applications. We only have the resources to interview a limited number of candidates for all available positions. If you are a current or former employee of Academic Services you do not have to turn in your past evaluations with the application packet, however they may be taken into consideration during the selection process.

F A L L T R A I N I N G A N D S P R I N G I N T E R N S H I P

Candidates selected for the Center Supervisor position are required to participate in a paid internship of up to 30 hours during the spring semester. The Spring Internship is an essential part of preparation to undertake the duties of the position.

The internship begins on February 20, 2008 and continues through the end of the semester. It will include the following 1. Training sessions with the Academic Program Coordinators and other Student Supervisors to prepare you for your position with the Academic Services Centers 2. Participation in the hiring and training of new Academic Services Center student staff (see dates below) 3. Meetings with your new staff to begin planning for fall semester opening and Welcome Week 4. Required Spring 2008 training dates:  Wednesday February 20, 7:30-  Wednesday April 2, 7:30pm-9:30pm 8:30pm  Wednesday April 9, 7:30pm-  Wednesday February 27, 7:30- 9:30pm 9:30pm  Wednesday April 16, 6:00pm-  Saturday March 1, 10:00am- 7:00pm 4:00pm  Wednesday April 23, 7:30pm-  Wednesday March 5, 7:30pm- 9:30pm 9:30pm  Wednesday April 30, 7:30-9:30pm  Wednesday March 12, 7:30pm-  Wednesday May 7, 7:30-9:30pm 9:30pm  Wednesday March 19, 7:30pm- 9:30pm

 Also you must chose one of the following Saturdays from 9am-4pm: April 19, April 26, or May 3

Candidates also have additional Fall training. Required Fall 2008 training dates are:  August 4-10 1:00pm-6:00pm (Supervisor Training)  August 11-15 1:00pm-6:00pm (Student Staff Training)  August 16 and 17 (Move-in Days)  August 18-22 (Welcome Week) U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S CENTER SUPERVISOR  2008- 2009 JOB DESCRIPTION

P O S I T I O N D E S C R I P T I O N

The Center Supervisor is responsible for the coordination and management of the activities of one residential computing center. Working directly with and supervised by the Academic Program Coordinator, the Supervisor is responsible for the selection, training, supervision, and evaluation of 10 to 12 Academic Services Assistants. With assistance from the Unit Supervisor, the Center Supervisor also helps oversee the technical and administrative aspects of an Academic Services Center.

Q U A L I F I C A T I O N S

Required: Previous leadership/supervisory experience; demonstrated success with administrative, management and organizational skills; familiarity with both Macintosh and PC operating systems; ability to communicate effectively; experience teaching or training others; dependable; minimum G.P.A. of 3.00.

Preferred: Ability to facilitate cooperative peer relationships; ability to work sensitively with students; teamwork oriented; responsive; attentive to detail; a strong focus on customer service; innovative, friendly and approachable.

T E R M S O F E M P L O Y M E N T

 The period of employment for this position commences February 20, 2008 and continues through the end of the 2008-2009 academic year.  The Academic Center Supervisor is paid a wage of $14.50 per hour. The position’s classification title is Assistant III.  The Supervisor must be a currently enrolled University of California student.  Supervisors are required to complete a paid internship of up to 30 hours during the Spring 2008 semester. The internship period begins February 20, 2008 and continues through the end of the Spring 2009 semester.  Supervisors must be available to work all day from August 4-15, 2008 to receive additional paid training, to participate in and help facilitate Academic Service Assistant training, and to set up the Academic Services Center for fall opening. Specific training times will be posted prior to the end of the spring semester.  Supervisors are scheduled to work up to 19 hours during the week of August 18-22, 2008 for “Welcome Week.” Availability all day for Move-in Days, August 16 and 17 is mandatory.  During the academic year, the Center Supervisor work schedule will vary from week to week. Center Supervisors may report no more than 19 hours per week. Within this time, the Center Supervisor is expected to work as many hours as necessary to manage the Academic Services Center effectively. The Center Supervisor work schedule is determined in consultation with the Academic Program Coordinator.  Supervisors are expected to attend the following meetings during the semester:  Weekly meetings with the APC.  Weekly staff meetings on Wednesdays from 6:00pm - 7:00pm.  Monthly Supervisor meetings on Wednesdays from 7:30pm – 9:30pm. U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

 Continued employment is contingent upon satisfactory job performance evaluation by the supervising Academic Program Coordinator. C E N T E R S U P E R V I S O R  2 0 0 8 - 2 0 0 9 DUTIES 4 0 % Selection, training, supervision, and evaluation of 10-12 Academic Service Assistants: 1. Hire a staff of 10-12 Academic Services Assistants in coordination with the Academic Program Coordinator 2. Hire and train additional staff during the academic year as needed 3. Train Academic Services Assistants prior to the opening of the residence halls 4. Provide on-going training and staff development for Academic Service Assistants throughout the year 5. Lead and direct Academic Services Assistants in completing specific tasks related to the operation and management of the Academic Services Center 6. Conduct regularly scheduled staff meetings with Academic Services Assistants 7. Coordinate the Academic Services Assistants work schedule 8. Be responsible for Academic Services Assistants timesheets 9. Hold evaluation meetings with individual Academic Service Assistants once each semester 4 0 % Manage the operational and administrative aspects of the Academic Service Center: 1. Meet regularly with the Academic Program Coordinator and follow through on assigned tasks 2. Meet regularly with the Unit Supervisor to report hardware and software problems 3. Act as a liaison between the Academic Program Coordinator and Academic Services Assistants 4. Respond promptly to Academic Services Assistant requests or concerns in shift reports 5. Respond promptly to user requests and concerns 6. Conduct periodic user surveys of the Academic Services Center, its services, and its staff 7. Track use of the supplies and inform APC as necessary 8. Track usage of the Academic Services Center and prepare statistics and reports as requested 9. Produce materials to advertise the Academic Services Center’s hours, programs, and services 10. Produce forms (reservation sheets, user contracts, etc.) as needed 11. Modify Academic Services Center policies and procedures as needed 12. Maintain a working knowledge of the Academic Services Center and all residential Academic Services Centers, their resources and functions 13. Work regularly as a team with fellow student supervisors 1 0 % Instruction: 1. Coordinate computing workshops for residents using Academic Services Assistants and Residential Computing staff as instructors 2. Develop information sheets, bulletin boards and other educational resources 3. Oversee the one-on-one tutorial service where residents can receive individual instruction on computer-related subjects 5 % Professional Development: 1. Meet once a month with system-wide Center Supervisor Team to share ideas, experiences and resources 2. Consult with the Academic Program Coordinator regarding supervisory and management skill development 3. Keep abreast of computing technology 4. Attend workshops and seminars as necessary and appropriate 5 % Duties as assigned. U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

B I O G R A P H I C A L I N F O R M A T I O N S H E E T  2 0 0 8 - 2 0 0 9 APPLICATION FORM (page 1)

Full Name: ______Current Position(s) Applying For: ______

SID #: ______Position(s) Previously Applied For: ______

Email: ______Contact Phone: ______

If this is your first application for a position in Residential Living or Academic Services, please completely fill out the biographical information sheet. If you have previously applied for any position through Residential Living or Academic Services, please only fill in the biographical information below which has changed since your last application and sign under the Statement of Truth and Consent section. Make sure to complete the other portions of the application fully. Even if you have submitted this form before, you need to turn in this signed sheet with your application.

Personal Information

SID #: ______Last Name: ______First Name: ______Middle Initial: ____

Campus/Local Address: ______Street Address City State Zip Permanent Address: ______Street Address City State Zip Campus/Local Phone: ______Permanent Phone: ______

E-Mail Address: ______Cell Phone: ______

Academic Information

Major(s): ______Minor(s): ______

Current Class Status (circle one): Freshman Sophomore Junior Senior Graduate/Law

Semesters Enrolled including current – (circle one): 1 2 3 4 5 6 7 8 9+

Cumulative GPA* – Latest Transcript Available: ______Are you a Transfer Student? Yes No *Note: Applicants must have the minimum cumulative G.P.A. to be eligible for a position. If you do not have the position’s required G.P.A., you will be automatically dropped from the process. No exceptions. Specific requirements can be found on the job descriptions for the positions you are interested in. Individuals without a UC Berkeley GPA should leave this space blank.

Employment Eligibility

Are you eligible to work in the United States? Yes No If no, why not? ______Note: Proof of eligibility will be required prior to employment if position is offered. No exceptions.

Have you ever been convicted of a felony/misdemeanor? Yes No Note: A background check may be required for this position. U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S APPLICATION FORM (page 2) B I O G R A P H I C A L I N F O R M A T I O N S H E E T  2 0 0 8 - 2 0 0 9

UC Employment Information

Have you ever been employed by Residential Student Services Programs (which includes Housing & Dining Services) before? (circle one): Yes No If yes, please list your current or previous positions:

Position Supervisor Dates Employed Reason for Leaving

______

Have you ever been employed by any other department of UC Berkeley (circle one): Yes No If yes, please list your current or previous positions:

Position Department Dates Employed Reason for Leaving

______

Work Study

Do you have Work Study?  Yes, I have $______in Work Study funds.  No. Work Study is preferred for hourly paid positions, but not required.

Statement of Truth and Consent

I certify that I have carefully read the terms of employment included in this job application packet. I also certify that all statements on this application are true and complete to the best of my knowledge and belief. If employed, I understand that any falsification of this record may be considered cause for employment termination. Additionally, I give authorization to The Office of Student Development to access my academic records to ensure that I meet the minimum G.P.A. requirement for employment. I understand that, if selected, this access to my academic records will continue throughout my employment and that I may be placed on job probation and/or subject to dismissal if I fail to remain a full-time student in good standing with the University.

The University of California is an Equal Opportunity Employer.

Applicant’s Signature ______Today’s Date ______U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

C E N T E R S U P E R V I S O R  2 0 0 8 - 2 0 0 9 APPLICATION FORM (PAGE 3) W O R K S I T E P R E F E R E N C E Do you want to live in the residence halls next year? Yes No ____ UNIT 1 If yes, which one? (not required) ____ UNIT 2 W O R K S I T E P R E F E R E N C E Please rate your interest in working at each of the Academic Services Centers in ____ UNIT 3 order of preference, from 1 to 5 (1= First Choice) in the box at the right. ____ FOOTHILL *While we will take your preference into consideration, we cannot guarantee that you will be ____ CLARK placed at the unit of your choice. KERR P E R S O N A L R E F E R E N C E

Full first and last name of Reference (preferably a former supervisor or someone who can attest to your ability to do the Center Supervisor job)

Relationship to you: Phone Number: Email: Length of time you have known the reference

S U M M E R C S H I R I N G Are you interested in working as a Center Supervisor for Summer Session (May-August 2007)? Yes No

Y O U R W E E K L Y S C H E D U L E

Please place an “X” in all the boxes when you are NOT available (i.e. you are in class, you are working, etc.). When you are finished, double-check your schedule for accuracy. We will be using this schedule form to help in scheduling interviews. Mondays Tuesdays Wednesdays Thursdays Fridays 9am – 10am 10am - 11am 11am – 12pm 12pm – 1pm 1pm – 2pm 2pm – 3pm 3pm – 4 pm 4pm – 5pm 5pm – 6pm 6pm – 7pm 7pm – 8pm 8pm – 9pm 9pm –10pm 10pm –11pm U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S

Supplementary Information Form Information on this page will NOT be considered during the selection process (this page will be separated from the rest of your application after submission), but is important information for us to track that we are best serving all of our students.

SID: ______

Date of Birth: ______Gender: ______

Ethnic Category

Check all that apply.

 E – Mexican/Mexican-American/Chicano  D – Korean/Korean-American  5 – Latin-American/Latino  Y – Pacific Islander  W – Other Spanish/Spanish American (please specify:  G – Vietnamese/Vietnamese-American ______)  X – Other Asian (please specify: ______) 2 – Chinese/Chinese-American   A – Black/African-American (not of Hispanic origin) R – East Indian/Pakistani   C – American Indian or Alaskan Native Z – Middle Eastern/Persian   F – White/Caucasian (not of Hispanic origin) B – Japanese/Japanese-American   J – Not Listed (please specify: ______) L – Filipino/Pilipino/ Filipino/Pilipino American   M – Decline to State

How Did You Learn About This Position?

Please check all that apply. If there was another source of information that we didn’t list, please be as specific as possible in adding it.

 A. Signs at the Dining Commons (group: ______)  B. Residence Hall Bulletin Board  M. Tabling on Sproul  C. On-Campus Flyer  N. Recommendation of a Friend  D. Academic Center Website  O. Recommendation of a Staff Member  E. OSD Leadership Opportunities (their position: ______)  F. Academic Services Center  P. Email from your RA  G. Cal Jobs  Q. Academic Services Email  H. Information Session  R. Email from an Academic Department  I. Peer Advising Table  S. Facebook Advertisement  J. Mail-box Advertisement  T. Theme Program Presentation  K. Hall Association Announcement  U. Classroom Announcement  L. Student Organization Announcement  V. Greek or Coop Presentation  Z. Not Listed ______U C B E R K E L E Y * O F F I C E O F S T U D E N T D E V E L O P M E N T : A C A D E M I C S E R V I C E S