Progress Industries s1

Progress Industries Standard Procedures

Subject: Employee Training Section: G:Procedures – All Agency Cross Ref; G:Policies – All Agency Approved by: President & CEO Effective date: April 1, 1997 Review date: 9-97, 6-98, 7-99, 2-02, 4-02, 9-02, 10-02, 12-02, 2-03, 6-03, 12-03, 9-04, 2-05, 6-05, 3-13, 1-14 Modified date: 6-06, 7-07, 2-08, 8-08, 9-10, 6-11, 4-12, 7-12, 11-13, 12-14, 4-15, 6-15, 5-16, 9-16, 11-16, 12-16

New Employee Orientation is provided to each new employee within the first month of hire. In cases of recertification, a notification deadline will be sent to each employee 60 days prior to recertification. The notification will include the employee’s recertification deadline date. It will be the employee’s responsibility to sign up and attend the course (with manager approval), before the recertification deadline date.

An employee may be excused (test out or demonstrate competence) from courses only if actual class attendance is not required by DIA, OSHA, etc. To test out (or demonstrate competence), the manager must put in writing why they feel this person should be allowed to test out or how they demonstrate competence to be excused. The manager, the appropriate Coordinator and the Director must sign and give a copy to training coordinator. This will be put in the employee’s personnel file and course will be credited or deleted from their training requirements.

A second notice will be sent to each employee 30 days before the training is due. This notice will tell employees to sign up and complete training within the next 30 days to avoid discipline.

If an emergency situation prevents an employee from completing training at the required time, that employee’s manager will put in writing that this was approved and state the nature of emergency. The manager will give a copy of this to the Human Resources Department. The Human Resources Department will then schedule the employee for the next available course and follow the procedure.

If required training has not been completed within the month, which it is due, a written warning will be sent to that employee. A copy will be given to the manager and UAW if unit employee. The Human Resource Dept. will send this written warning. This warning will tell the employee that they have been scheduled for the next available course and that they are expected to attend. This notice will also state the consequences of not recertifying. Unless recertified, employees will be deemed no longer qualified for the job and their employment could be terminated. If an employee chooses to take this required training outside of P.I. and the class has been offered at P.I., the cost of the class and employees’ time will not be paid by P.I. If it is necessary to travel to get this training following the written warning, travel time and mileage will not be paid. Following are mandatory training and skills needed for each position. P.I.’s Leadership Team will review the list at least annually. Courses will not be added or deleted without the Leadership Team approval.

• Prior to working with individuals with a Brain Injury Diagnosis, employees must complete approved Brain Injury Training.

• Prior to working with individuals under the age of 18, employees must complete State approved Child Abuse Reporting Training.

All Positions Objective Recording (once) (Request to attend the following training or Prepare to Care (once) possess regular skills) Service Documentation (yearly) Corporate Compliance (yearly) Sexuality Policies (once) Driver Safety (every 3 years) Tenant Selection Plan/AFH (yearly) Electronic Records Security Tornado Safety (once) Fire Extinguisher Training (yearly) Wheelchair & Rider Securement (yearly) HIPAA - Confidentiality/Rights (yearly) Mandatory Reporting (every 5 yrs.) Chief Financial Officer **Mental Illness Overview (yearly) (as needed) PI Orientation (once) Policies and Procedures (once) Communications Director *Positive Behavior Supports (as needed) Right-To-Know (yearly) Safety Drills (yearly) Community Employment Supervisor/Coach Sexual Harassment (once) 9.5 hrs Employment Services Training w/in 6 months Universal Language 12 CEU’s (yearly) Universal Precautions (yearly) CESP National Certification within 24 months of hire Workplace Diversity (yearly) CPR/AED (every 2 years) *Except Network Administrator and Network First Aid (every 2 years) Technician/Facilities Technicians/Production Worker Job Coach Training Certification (once) **Except facilities technicians Mandt (yearly) Accounting Clerk (including Accounts Payable Motivational Interviewing (once) Specialist, Payroll Specialist and Billing Specialists) Service Documentation (yearly) Advanced Computer Skills (as needed) Sexuality Policies (once) Wheelchair & Rider Securement (yearly) Accounting Manager (as needed) Compliance Director (As needed) Administrative & Clerical Assistants (including Records Retention) Advanced Computer Skills (as needed) Continuous Quality Improvement Coordinator Budgeting (once) Administrator (QIDP) Motivational Interviewing (once) Budgeting (once) Service Documentation (yearly) CPR/AED (every 2 years) Skill Building (once) Civil Rights Training (yearly) Support Plan Writing (once) Fire Safety (yearly) First Aid (every 2 years) Day Habilitation Program Instructors (including Mandt for Working Individuals) Medication Aide (once) Aging, Dementia & Alzheimer’s Disease (2 yrs) Med Review (yearly) CPR/AED (every 2 years) Motivational Interviewing (once) Fire Safety (yearly)

2 First Aid (every 2 years) Service Documentation (yearly) covered in RA class Sexuality Policies (once) Mandt (yearly) Wheelchair & Rider Securement (yearly) Medication Managers Medication Review (yearly) Executive Assistant Motivational Interviewing (once) (as needed) Service Documentation (yearly) Sexuality Policies (once) Facilities Technician Skill Building (once, unless RA) Forklift (every 3 years) Tornado Safety (yearly) Wheelchair & Rider Securement (yearly) HCBS Coordinator Budgeting (once) Day Habilitation Manager CPR/AED (every 2 years) Aging, Dementia & Alzheimer’s Disease (2 yrs) Fire Safety (yearly) CPR/AED (every 2 years) First Aid (every 2years) Fire Safety (yearly) Mandt (yearly) First Aid (every 2 years) Medication Manager (once) Mandt (yearly) Medication Review (yearly) Medication Managers Motivational Interviewing (once) Medication Review (yearly) Service Documentation (yearly) Motivational Interviewing (once) Sexuality Policies (once) Service Documentation (yearly) Skill Building (once) Sexuality Policies (once) Tenant Selection Plan/AFH (yearly-Jasper Only) Skill Building (once, unless RA) Tornado Safety (yearly) Tornado Safety (yearly) Wheelchair & Rider Securement (yearly) HCBS Director Budgeting (once) Day Hab/ICF-ID Operational Director CPR/AED (every 2 years) CPR/AED (every 2 years) Fire Safety (yearly) Fire Safety (yearly) First Aid (every 2years) First Aid (every 2 years) Mandt (yearly) Mandt (yearly) Medication Manager (once) Medication Aide (once) Medication Review (yearly) Medication Review (yearly) Motivational Interviewing (once) Motivational Interviewing (once) Service Documentation (yearly) Objective Recording (once) Sexuality Policies (once) Prepare to Care (once) Skill Building (once) Service Documentation (yearly) Tenant Selection Plan/AFH (yearly) Sexuality Policies (once) Tornado Safety (yearly)\ Tenant Selection Plan/AFH (yearly) HCBS Managers Tornado Safety (yearly) Aging, Dementia & Alzheimer’s Disease (2 yrs) Budgeting (once) Employment Specialist CPR/AED (every 2 years) 12 CEU’s (yearly) Fire Safety (yearly) CESP National Certification within 24 month First Aid (every 2 years) CPR/AED (every 2 years) Mandt (yearly) Customized Employment Certificate Medication Managers (once) Employer Development Certificate (once) Med Review (yearly) First Aid (every 2 years) Motivational Interviewing (once) Job Coach Training Certification (once) Service Documentation (yearly) Mandt (yearly) Sexuality Policies (once) Medication Managers (once-if needed) Skill Building (once) Medication Review (yearly, if Med Manager) Tenant Selection Plan/AFH (yearly-Jasper only) Motivational Interviewing (once)

3 Tornado Safety (yearly) CPR/AED (every 2 years) Wheelchair & Rider Securement (yearly) First Aid (every 2 years) Mandt (yearly) HCBS Payee Required courses as deemed by state (yearly) (as needed) Tenant Selection Plan/AFH (yearly)

Health Care Coordinator Office Manager Aging, Dementia & Alzheimer’s Disease (2 yrs) AED (every 2 years) CPR/AED (every 2 years) Fire Safety (yearly) First Aid (every 2 years) Tornado Safety (yearly) Mandt (yearly) Required courses as deemed by state (yearly) On-Call Employee Tenant Selection Plan/AFH (yearly) CPR/AED (every 2 years) Fire Safety (yearly) HR Assistant-Training Coordinator First Aid (every 2 years) (as needed) Mandt (yearly) ICF-ID Residential Instructors III and IV Medication Manager (once) Aging, Dementia & Alzheimer’s Disease (2 yrs) Med Review (yearly) CPR/AED (every 2 years) Motivational Interviewing (once) Civil Rights Training (yearly) Service Documentation (yearly) Fire Safety (yearly) Tornado Safety (yearly) First Aid (every 2 years) Wheelchair & Rider Securement (yearly) Mandt (yearly) Overnight Aide Medication Aide (once) Aging, Dementia & Alzheimer’s Disease (2 yrs) Medication Review (yearly) CPR/AED (every 2 years) Motivational Interviewing (once) Fire Safety (yearly) Objective Recording (once) First Aid (every 2 years) Prepare to Care (once) Mandt (yearly) Service Documentation (yearly) Med Managers (once) Sexuality Policies (once) Med Review (yearly) Tornado Safety (yearly) Motivational Interviewing (once) Wheelchair & Rider Securement (yearly) Service Documentation (yearly) Sexuality Policies (once) Job Developer Skill Building (once) 12 CEU’s (yearly) Tornado Safety (yearly) CPR/AED (every 2 years) Wheelchair & Rider Securement (yearly) Employer Development Certificate (once) First Aid (every 2 years) President/CEO Job Coach Training Certification (once) (as needed) Mandt (yearly) Medication Managers (once-if needed) Production Worker Medication Review (yearly, if Med Manager) Fire Safety (yearly) Motivational Interviewing (once) Tornado Safety (yearly) CESP National Certification within 24 month Service Documentation (yearly) Program Managers Sexuality Policies (once) Aging, Dementia & Alzheimer’s Disease (2 yrs) Wheelchair & Rider Securement (yearly) CPR/AED (every 2 years) First Aid (every 2 years) Network Adminisrator/ Technician Mandt (yearly) (as needed) Medication Manager (once) Medication Review (yearly) Nurse ICF-ID Motivational Interviewing (once) Aging, Dementia & Alzheimer’s Disease (2 yrs)

4 Service Documentation (yearly) Tornado Safety (yearly) Sexuality Policies (once) Wheelchair & Rider Securement (yearly) Skill Building (once) Support Plan Writing (once) Support Assistant Wheelchair & Rider Securement (yearly) (as needed)

Programming Specialist Supported Employment Coordinator Aging, Dementia & Alzheimer’s Disease (2 yrs) CPR/AED (every 2 years) CPR/AED (every 2 years) Fire Safety (yearly) Fire Safety (yearly) First Aid (every 2 years) First Aid (every 2 years) Mandt (yearly) Mandt (yearly) Motivational Interviewing (once) Motivational Interviewing (once) Service Documentation (yearly) Service Documentation (yearly) Sexuality Policies (once) Sexuality Policies (once) Tornado Safety (yearly) Support Plan Writing (once) Tornado Safety (yearly) Vice President of Human Resources (as needed) Property & Safety Management Director Forklift (every 3 years) Vocational Instructor/Driver Receptionist Aging, Dementia & Alzheimer’s Disease (2 yrs) (as needed) 9.5 hrs Employment Services Training w/in 9 months CPR/AED (every 2 years) Residential Instructor and Residential Instructor II Fire Safety (yearly) Aging, Dementia & Alzheimer’s Disease (2 yrs) First Aid (every 2 years) Budgeting (once) Forklift Training (Every 3 years) CPR/AED (every 2 years) Mandt (yearly) Fire Safety (yearly) Medication Manager First Aid (every 2 years) Medication Review (yearly) Mandt (yearly) Motivational Interviewing (once) Medication Manager (once) Service Documentation (yearly) Med Review (yearly) Sexuality Policies (once) Motivational Interviewing (once) Skill Building (once) Service Documentation (yearly) Tornado Safety (yearly) Sexuality Policies (once) Wheelchair & Rider Securement (yearly) Skill Building (once) Tornado Safety (yearly) Vocational Manager Wheelchair & Rider Securement (yearly) Benefits Planning Certification Shift Manager ICF-ID CPR/AED (every 2 years) Aging, Dementia & Alzheimer’s Disease (2 yrs) Fire Safety (yearly) Budgeting (once) First Aid (every 2 years) CPR/AED (every 2 years) Job Coaching Certificate (once) Civil Rights Training (yearly) Mandt (yearly) Fire Safety (yearly) Service Documentation (yearly) First Aid (every 2 years) Sexuality Policies (once) Mandt (yearly) Skill Building (once) Medication Aide (once) Tornado Safety (yearly) Medication Review (yearly) Motivational Interviewing (once) Vocational Services Director Objective Recording (once) CPR/AED (every 2 years) Prepare to Care (once) Fire Safety (yearly) Service Documentation (yearly) First Aid (every 2 years) Sexuality Policies (once) Mandt

5 Motivational Interviewing (once) Service Documentation (yearly) Sexuality Policies (once) Tornado Safety (yearly) 10 hours dealing with mental illness (yearly)

New Employee Orientation Classes CPR/AED Corporate Compliance Diversity * Driver Safety * Fire Safety Fire Extinguisher Training First Aid Health and Safety (Including Medication Management Roles & Responsibilities & Universal Precautions) HIPAA-Confidentiality, Rights and Responsibilities Mandatory Reporting Mandt *Mental Health Overview Motivational Interviewing Objective Recording (for ICF employees) Positive Behavior Supports PI Orientation Policies and Procedures (Including Sexual Harassment & Electronic records Security) * Right-To-Know *Safety Drills (including bomb threats) Service Documentation Sexuality Policies *Tornado Safety Universal Language

* Done Independently On-Line

6 Training Title Deadline Re-Cert Quality Framework Budgeting Within 90 days No No Confidentiality, Rights & Within 30 days Annually Responsibilities/HIPAA Yes Corporate Compliance/Medicaid Within 60 days Annually Yes Fraud CPR/First Aid/AED Within 60 days Every 2 years No Driver Safety Within 60 days 3 years No Fire Extinguisher Training Within 60 days Annually No Fire/Tornado/Bomb Within 60 days Annually No Health/Safety Universal Precautions Within 30 days Annually Yes Mandatory Reporting Approved Within 30 days 5 years Yes Curriculum Mandt Within 60 days Annually No Medication Aide Before passing meds unless CMA, RN, LPN No No Medication Manager Before passing meds unless CMA, RN, LPN No Yes Medication Review yearly after completing Annually Yes CMA or Med Mngr. Motivational Interviewing Within 60 days No No

Orientation to Services Within 30 days No Yes PBS Modules 1-4 Within 30 days No Yes Person Served Behavioral Plan As applicable by PS No Yes Person Served Support Needs Before working alone No Yes with individual Policies & Procedures/Harassment/ Within 60 days No No Electronic Records Security Within 1 year of hire in Residential Attendant ICF-ID No No Right to Know Within 60 days Annually No Safety Drills Within 30 days Annually No Service Documentation, Charting/ Within 30 days Annually Incident Rpt., Obj Recording Yes Sexuality Training Within 60 days No No