Drexel University, Philadelphia, PA

Amir Potts [email protected]

Education Drexel University, Philadelphia, PA MS in Information Systems and Health Informatics Expected Graduation January 2015 Bachelor of Science in Information Technology June 2013 Honors and Awards Drexel Liberty Scholarship, 2008 – 2013 Dell Scholarship, 2008 – 2013 Gates Millennium Scholarship, 2008 – Present Nacme Scholarship, 2008 – 2013 Work Experience DaVita Healthcare Partners Inc. Malvern, PA IT Generalist Rotation Program September 2013 – March 2014 2nd Rotation Assignment with Team Launch Project Specialist  Organized the integration of new software releases and hardware upgrades for over 2,500 dialysis clinics nationwide  Created and maintained project deployment schedules  Provided level 1 and 2 estimates for project budget  Developed risk mitigation and communication plans  Assisted in creation of project reporting, gathering and analyzing metrics 1st Rotation Assignment with Team eGate Junior Project Manager  Maintained and updated project plans and inventory lists  Coordinated with teammates to schedule interface releases  Provided recommendations for process improvement and documentation  Entered change requests and created interface components in SDLC software Magee Rehabilitation Hospital Philadelphia, PA Systems Analyst/PC Technician March 2012 – September 2013  Provided hardware, software and on the floor support for staff members and patients in a clinical setting.  Upgraded desktops and laptops hardware and software  Build and serviced hospital medical carts  Created and updated solution documentation of issues Management & Environmental Technologies, Inc. Philadelphia, PA Assistant IT Instructor May 2011 – September2011  Co-taught classes for the International Computer Driving License (ICDL) Certification Program  Tutored students one on one to assist with passing ICDL modules  Provided IT support to office personnel