LITTLE HARBOR CLUB HARBOR SPRINGS, MICHIGAN
SEASONAL FOOD AND BEVERAGE MANAGER MAY 18 THROUGH SEPTEMBER 26
About the Club:
Established in 1930, this platinum level family-oriented private club is located on the shores of Little Traverse Bay in northern Michigan. 500 members enjoy an active club schedule during the season, mid-June, through early September. The beautifully appointed clubhouse overlooks picturesque Little Traverse Bay in the northern, lower peninsula of Michigan. The Club’s main dining facility offers casual and formal fare, private parties, and off-property catering. Other facilities include a snack restaurant for children, tennis courts and swimming pool. Member activities include dining with tremendous support for children’s programs, family dining and holiday buffets featuring a traditional July 4th celebration. The club is well known for a long- standing tradition of providing platinum level services to a discerning membership. The Little Harbor Club is proud to consider itself the member’s home away from home.
About the Area: Harbor Springs is situated on beautiful Little Traverse Bay, Lake Michigan. The greater Harbor Springs community is close to Boyne City, Traverse City and Mackinac Island. Dense woodlands, rolling landscapes, and pristine beaches are all part of the natural beauty. Harbor Springs and the surrounding areas offer an unparalleled seasonal summer experience. Fine art galleries, unique apparel stores, intimate gift boutiques, and local specialty shops are all part of the experience. (http://www.harborspringschamber.com) Food and Beverage:
With sales averaging $900,000 during this short season, member activity accounts for nearly 80% of the sales volume while club functions make up the other 20%. Member activity is concentrated and intense during the 13- week peak period, which kicks off with the July 4th holiday. Weddings are typically hosted in early summer or late season with private member functions occurring during the season. It is common to have large private functions running simultaneously during member dining. The club provides service in dining rooms consisting of the Upper Dining Room (120), Porch (90), Outside Patio (120), Lower Outside Patio and children’s snack restaurant patio and grass (170 – 270). The Food and Beverage Manager will lead a service team of 30 and provide collaborative support to all department managers. The Food and Beverage Manager will report to the General Manager. The Team:
Little Harbor Club operates under the GM concept from the leadership provided by Donna Murchie. Ms. Murchie has been in her current position for over 15 years and is well respected by the Board, members and tenured staff. Ms. Murchie is an active member of CMAA. Ms. Murchie is supported by Mr. Jerry Racine who has been the clubhouse manager/facility operations for 15 seasons. Several administrative and operational staff enjoy many years of service to the club and the staff is well respected by the entire membership.
About the Candidate:
This is a newly created position designed to enhance the high levels of member service enjoyed by the members since the 1930’s. The optimum candidate will possess progressive management experience and be considered by peers to have the utmost integrity, professionalism and incorporate the core values of club management. Candidates should have experience in a high volume platinum level club or a five star resort focusing on food and beverage operations. The club is seeking candidates with proven dining experience, extensive wine knowledge, and a high-end service demeanor. Proven leadership qualities, which support the collaborative service culture and ability to develop a strong team, is a prerequisite allowing him/her to successfully mentor, coordinate and manage the service staff. The ideal candidate must thrive and have the energy to maintain service levels in a fast-paced, high volume environment. The candidate will have strong organizational and interpersonal skills with an understanding of how to deliver exceptional member services. The Food and Beverage Manager will be highly visible assisting on the floor daily to ensure quality service is being provided to members. The Food and Beverage Manager will be responsible for all front of house operations including scheduling, room set up, function planning, dining operations, team training and development and will assist in the hiring of the personnel during the off-season.
Other qualifications:
Hospitality Degree from an accredited institution preferred. Impeccable and verifiable references required. Stable work history and desire to join a strong tenured team; considers him/herself a self-motivator. Must be able to support a drug free work place. Must have a collaborative management style allowing coordination between departments for all planning, scheduling and execution of club dining and events. Must have a strong command of oral and written communication skills relating to members, staff, vendor partners and the community. Must have a strong understanding of technology relating to staff communication/social media, member website concepts, word and spread sheets. Able to develop and maintain respectful relationships with key vendors and community partners. Proven understanding of food and beverage technical/service skills. Experience in the planning, coordination and execution of member dining and functions. Extensive knowledge of wine service and beverage program development is an important asset. Development and execution of service training programs. Recognition as a skilled teacher and mentor with a verifiable record of staff development and promotion from within. Ability to enforce Federal and State employment practices, OSHA and State/Local Health codes. A true “people person” who enjoys hospitality and making the club feel like a second home to the membership and staff alike.
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Compensation:
Salary to be commensurate with experience (continued growth with multi year tenure). End-of-season, performance-based bonus. The Club will assist with transportation costs for out-of-state candidates. Housing is provided at no cost, and is a condition of employment. Following one-year anniversary, the candidate will be eligible for year round health care coverage consistent with club policies. This position is best suited for a professional who prides himself or herself with being part of a team for many years.
Qualified professionals should contact GSI Executive Search, Inc. www.gsiexecutivesearch.com
Richard M. Farrell [email protected] (727) 873-7593
Scott McNett [email protected] (314) 854-1321 Daniel J. Farrell, CCM [email protected] (518) 852-0986
www.gsiexecutivesearch.com