Student Handbook 2018-19

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Student Handbook 2018-19 Student Handbook 2018-19 www.altec.edu.au RTO No: 22034 | CRICOS No: 02926D | ACPET ID: 204057 STUDENT HANDBOOK | Page 1 of 118 Version 2.0: Jan 2018, Approved: CEO, Next Review: Dec 2018 Pass Global Pty Ltd t/a ALTEC College. Provider Code: 22034 CRICOS Code: 02926D Melbourne | North Melbourne | Hobart Copyright Notice: This document and its contents are protected by Australian and International copyright laws. No part of this document may be reproduced or transmitted in any form or by any means, electronically or mechanically, including photography, scanning, recording or any information storage or retrieval system, without permission in writing from the original copyright owners. Information and/or resources used from the Commonwealth, government agencies, national or state regulators, training.gov.au, public domain information, or any other external sources do not constitute copyright and remain the property of the original authors/agencies. ALTEC College Melbourne | VIC Contact: [email protected] STUDENT HANDBOOK | Page 2 of 118 Version 2.0: Jan 2018, Approved: CEO, Next Review: Dec 2018 Pass Global Pty Ltd t/a ALTEC College. Provider Code: 22034 CRICOS Code: 02926D Melbourne | North Melbourne | Hobart Table of Contents Campus Location and Information ............................................................................................................. 8 MELBOURNE ....................................................................................................................................... 9 HOBART ............................................................................................................................................ 13 About ALTEC College ................................................................................................................................ 17 Academic Profile ....................................................................................................................................... 18 Core Principles ..................................................................................................................................... 18 Our Mission .......................................................................................................................................... 18 Our Vision ............................................................................................................................................. 18 Programs ............................................................................................................................................... 19 Student Information and Key Academic Requirements ........................................................................... 19 Mode of Study ...................................................................................................................................... 20 Assessments ......................................................................................................................................... 20 Student Learning Support ..................................................................................................................... 21 Rules of Progression: Packaged Courses .............................................................................................. 21 Credits for Packaged Courses ............................................................................................................... 21 Monitoring Student Progress ............................................................................................................... 21 Attendance ........................................................................................................................................... 22 Student Code of Conduct ......................................................................................................................... 22 ESOS Framework and Your Rights ............................................................................................................ 25 Protection for overseas students ......................................................................................................... 25 Your rights ............................................................................................................................................ 25 Your responsibilities ............................................................................................................................. 25 Contact Information ............................................................................................................................. 26 Pre-Enrolment Information ...................................................................................................................... 28 On Arrival: Commencing Your Studies ..................................................................................................... 33 Academic Life ............................................................................................................................................ 36 Attendance ........................................................................................................................................... 36 Course Progress .................................................................................................................................... 36 Teaching & Learning in Australia .......................................................................................................... 38 Plagiarism ............................................................................................................................................. 38 Assessments & Reports ........................................................................................................................ 39 Reassessment ....................................................................................................................................... 40 Student Administration ............................................................................................................................ 42 International Student Transfer ............................................................................................................. 42 Course Duration: Deferral, Suspension and Cancellation of Enrolment .............................................. 43 Change of Course .................................................................................................................................. 47 STUDENT HANDBOOK | Page 3 of 118 Version 2.0: Jan 2018, Approved: CEO, Next Review: Dec 2018 Pass Global Pty Ltd t/a ALTEC College. Provider Code: 22034 CRICOS Code: 02926D Melbourne | North Melbourne | Hobart Student Complaints & Appeals ............................................................................................................. 47 Completing Your Studies .......................................................................................................................... 52 Miscellaneous Information ....................................................................................................................... 55 Key Policies and Procedures ..................................................................................................................... 56 Harassment Policy and Complaint Procedure ...................................................................................... 56 Anti-Discrimination and Bullying Policy and Procedure ....................................................................... 58 Health and Safety Policy and Procedure .............................................................................................. 60 Critical Incident Policy .......................................................................................................................... 63 Access and Equity Policy ....................................................................................................................... 66 Student Admission and Enrolment Policy and Procedure .................................................................... 68 Student Fee Policy ................................................................................................................................ 72 Fee Refund Policy and Procedure ......................................................................................................... 74 Student Orientation Policy and Procedure ........................................................................................... 77 RPL and Credit Transfer Policy and Procedure ..................................................................................... 79 Deferral, Suspension, and Cancellation of Enrolment Policy ............................................................... 81 Course Progress Policy and Procedure ................................................................................................. 84 Reassessment Policy and Procedure .................................................................................................... 88 Course Completion within Expected Duration Policy ........................................................................... 90 Student Complaints and Appeals Policy and Procedure ...................................................................... 92 Issuance of Statement of Result, Statement of Attainment, Award, and Data Provision Policy and Procedure .............................................................................................................................................................
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