Arizona State University s3

Arizona State University School of Community Resources and Development COURSE SYLLABUS TDM 401/PRM 401 Tourism Management/ Management of Parks and Recreation Services

Class Hours Monday and Wednesday 9:15am – 10:30am Tempe Campus AG 150 Office Hours Monday and Wednesday 10:30am – Tempe Campus AG 172 E 12:00pm , or by appointment Tuesday 10:00am – 10:30am , or Downtown Phoenix Campus by appointment UCENT 545

INSTRUCTOR: Dr. Gyan Nyaupane PHONE: 602-496-0166 (Downtown Campus) EMAIL: [email protected]

Catalog Course Description: The course covers the basic principles of management and their application in successful administrative situations.

Scope and Purpose of Course: The purpose of this course is to provide students with a basic understanding of management concepts, skills and tools that are fundamental to effective management in parks and recreation, and tourism organizations, both private and public. Emphasis will be on the application of management knowledge and techniques to real-world problems and issues.

Course objectives: Successful completion of this course should result in the following:

A. Understanding of the concepts of organizational behavior, management theory, decision-making strategies and human service management.

B. Understanding the overall process of the planning model and its application to the organizational philosophy of service, nature of organizational goals and objectives.

C. Understanding of and ability to integrate personnel management techniques such as recruitment, selection, motivation, leadership, evaluation, discipline and collective bargaining of organizational staff.

D. Ability to utilize effective means of professional communications, including business report writing, and oral presentations.

TDM/PRM 401 Management Sp 07 1 Required Texts: Rue, L. W., & Byars, L. L. (2007). Management: Skills and Applications (12th ed.). New York: McGraw-Hill.

Class readings including articles and other materials will be posted on Blackboard. Students are required to read the assigned readings (articles and book chapters).

Methods of Presentation

The course will be taught through classroom lectures and group discussions based on scenarios, supported by readings from the course text, additional suggested resources and material supplied by the instructor. Opportunities for applying the materials will be provided through use of short problem-solving cases and exercises.

Lecture notes will be posted on Blackboard before class. Blackboard is available through the MyASU portal (http://my.asu.edu). This website is designed to be a tool for students and will contain important class information, including the course syllabus, lecture notes, assignments, class announcements, and grades.

Communication I will be using Blackboard and class announcements to communicate with students. I will be posting important announcements in Blackboard, so please check Blackboard regularly. In addition to posting announcements on Blackboard, I will use Blackboard to send e-mails to the class about updates, schedule changes, and feedback on on-line assignments. Make sure your mail box is not full.

If you have any questions, please send me email ([email protected]). Please use your ASU account to send me email and write “TDM 401” or “PRM 401” in the subject line. Email sent through other accounts such as hotmail, yahoo, gmail etc will go to my junk mail. You can also see me during my office hours (MW 10:30- 12:00pm), or by appointments.

Methods of Evaluation

The degree to which students achieve the stated course objectives will be measured by examinations, assignments, on-line reading assignments, group presentation, pop quizzes, and class discussion. Following grading scheme is an approximate listing of the course requirements and point values:

Grading Scheme: Exams 200 Assignment 75

2 On-line reading assignments 50 Group presentation 25 Pop quiz/scenario exercise 40 Class discussion 10 TOTAL 400

Exams: There will be two exams. The exams require you to know and understand the material and to be able to apply in real-life situations. There will be review sessions prior to the exams.

Assignment: Students are required to complete a 4-page assignment. The assignment must be typewritten on word-processed. Details of the assignment will be provided during the course. Late assignments will be penalized 10% per day (including weekend days).

On-line reading assignment: In addition to the text book, students are required to read assigned readings. Readings and questions will be posted on Blackboard by Wednesday and on-line answers are due by Sunday. On-line reading assignments will be announced and posted on Blackboard.

Pop Quiz/ scenario exercise The success of this class will depend on the establishment of a vibrant learning environment in the classroom. Students will be asked to discuss and analyze the management scenarios presented in class. In addition, students need to keep up with readings from the assigned and lectured materials. Therefore, to encourage attendance, participation, discussion, and reading of the textbook and lecture materials, in-class quizzes/scenario exercise will be administered without previous notice. There will be no make- up option.

Group presentation: Student groups will select and present a recent newspaper/TV/Internet article on a management-related to parks, recreation, or tourism topic. Students are required to form a group of 4 to 5 students. Groups will be formed early in the semester. Each group is required to present a 15 min PowerPoint presentation during the semester. The date will be assigned. Class discussion: Students are required to participate in class discussion. At the end of the semester, students will be evaluated based on his/her participation in discussion. Grades: Letter Grade % Points A+ 98-100.0% 392 or more A 93-97.9% 372-391 Excellent

TDM/PRM 401 Management Sp 07 3 A- 90-92.9% 360-371 B+ 87-89.9% 348-359 B 83-86.9% 332-347 Good B- 80-82.9% 320-331 C+ 77-79.9% 308-319 C 70-76.9% 280-307 Average D 60-69.9% 240-279 Passing E Less than 60% less than 240 Failure

How to survive in this class? . Don’t miss class – if you do not come to class, you will miss examples of real-life application of the materials, which are helpful to understand the materials. If you miss class, you will also loose points for not participating in pop quizzes. . Check Blackboard regularly to see announcements, lecture notes, and grades. If you don’t see your grade, report the TA as soon as possible. . Participate during in-class discussions. Students are always encouraged to present their views. . Study wisely for exams and quizzes – go to the revision sessions before exams to find out what will be covered. . Turn in your assignment by the due date. . If you have any questions and concerns related to this course, send me email [email protected] , see me during my office hours, or make an appointment.

Class Policies  All cell phones, pagers and other electronic devices must be turned off. It is extremely rude and disturbing to class members, and the instructor to have phones ringing during class. Do not use text messaging during class. If you forget to turn it off by mistake, and your phone rings, turn it off immediately.  If you wish you can use your laptop to access lecture notes and to take notes, please use the last row because your laptop can distract people seating behind you. . Please be in time. Don’t disturb other students and the instructor coming late and leaving early. . There will be no tolerance for harassment or disrespectful behavior towards the instructor or students. All students must feel comfortable sharing opinions and thoughts. Please DO NOT talk to each other while the instructor is teaching. . The instructor may ask the student to leave the classroom if he/she does not follow the class rules.

4 Tentative Class Schedule and Assigned Readings: The outlines provide a general guide to the major topics and chapter we will cover in this course.

Month Weekday (Mon and Assignments/exams/due Readings Wed ) January 17 Class Introduction January 22, 24 Chapter 1 January 29, 31 Chapter 2 and 3 February 5, 7 Chapter 4 and 5 February 12,14 Chapter 6 February 19,21 Chapter 7 and 8 February 26, 28 Chapter 9 and 10 March 5, 7 Mid-term Exam on March5 Chapter 11 March 12,14 Spring Break March 19,21 Chapter 12 and 13

March 26,28 Chapter 14 and 15 April 2,4 Chapter 16 and 17 April 9,11 Assignment Due on April 9th Chapter 18 April 16, 18 No class on April 18 Chapter 19 April 23,25 Chapter 20 May 1 Exam Review May 7 Final Exam 8:15-9:30am

TDM/PRM 401 Management Sp 07 5 SCHOOL OF COMMUNITY RESOURCES & DEVELOPMENT POLICIES AND PROCEDURES

1. Students must meet all course prerequisites listed in the ASU general catalog. Students not possessing these prerequisites will be withdrawn from the course.

2. An instructor may withdraw a student from the course with a mark of "W" or a grade of "E" only in cases of disruptive classroom behavior (ASU General Catalog).

3. During the first four weeks of a semester, a student may withdraw from a course with a mark of "W." From the fifth week to the end of the 10th week of a semester, students may withdraw with a mark of "W" from courses only in which the instructor certifies that they are passing at the time of withdrawal.

4. The faculty in the School of Community Resources & Development assume that academic honesty will serve as the cornerstone of the academic experience. Academic dishonesty will not be tolerated. This includes, but is not limited to, cheating, plagiarism, or deception on an exam, paper, or class assignment. Plagiarism is defined as "intentionally or knowingly representing the words and/or ideas of another as one's own in any academic exercise" (Board of Regents Code of Conduct and Academic Dishonesty). Cheating and plagiarism may result in disciplinary action including, but not limited to, a failing grade on the assignment, a failing grade in the class, or suspension/expulsion from the university. Please note the following links to ASU policies. Students are responsible for reviewing and complying with all ASU policies:

Academic Integrity Policy http://www.asu.edu/studentaffairs/studentlife/judicial/academic_integrity.htm

Student Code of Conduct http://www.asu.edu/aad/manuals/sta/sta104-01.html

Computer, Internet and Electronic Communications Policy http://www.asu.edu/aad/manuals/acd/acd125.html

5. The instructor of a course has full authority to decide whether or not class attendance is required. During the second week of classes (Fall or Spring), the instructor can drop a student for non-attendance. It is the student's responsibility to contact the instructor before the end of the first week of classes if absences during that period cannot be avoided.

6. Class Attendance and Participation - Students are expected to attend class regularly and participate in all class discussion. Excessive absences will result in lower course grades. If absences are excessive, but medically excused, a student will receive an "I" or "W," depending on the circumstances. Tardiness constitutes an absence.

7. Students are asked to show common courtesy to others in order to encourage a positive learning environment for all. Cell phones, pagers, and other electronic devices are to be turned off throughout the duration of the course. There is to be no eating or drinking in the classroom.

6 Please refer to the ASU General Catalog for additional information and the schedule of classes for withdrawal date deadlines.

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