Job Title: Catering Supervisor (Costa Coffee)

Job Description

Department: Campus Retail & Commercial Operations

Reports to: Food Services Coordinator

Job Purpose: To Supervise the daily operation of the ‘Costa Coffee’ outlet. To ensure that key performance indicators and brand standards are met.

Duties:

1: To ensure that outlet brand standards and other key performance indicators are met under the direction of the Food Services Coordinator.

2: To supervise outlet casual staff and motivate staff to increase sales and ensure efficiency.

3: To undertake product ordering and to operate stock control system ensuring stockholding levels are managed in line with business levels. To assist with monthly stock-take and to ensure effective stock rotation.

4: To adhere to financial policies and procedures. To ensure cashing up procedures are followed.

5: To ensure the cleanliness, safety and food hygiene of ‘Costa Coffee’ and equipment.

6: To keep all records up to date and accurate i.e wastage/fridge temperatures/cleaning schedules.

7: To ensure Health & Safety of staff & visitors is maintained. To carry out safety checks within the department on a regular basis.

8: to carry out any other duties as requested by the Food Services Coordinator which are commensurate with the nature and grade of the post. Catering Supervisor (Costa Coffee)

Person Specification

Essential /

Criteria or Requirement. Desirable

Qualifications

Achieved grade C or above in Maths & English GCSE E

Basic Food Hygiene Certificate D

Experience

Reasonable supervisory experience within hospitality operation E

Knowledge of

Stock Control E

Cash Control E

Operating Till systems E

Disposition

Able to form effective working relationships with other team members E

Must be flexible, able to cope under pressure and adapt to changing priorities E

Must possess a positive attitude to work related problems E