SS Responsible Target # Task Goal Unit Date 1.0 Access 1 1.1.1 Formalize a process of processing transcript evaluation requests in a timely manner. A & R 2 1.1.1 Train new APT position to review transcripts and post articulation data in the student A & R information system. 3 1.1.1 Analyze and track data; account for delays in award letter/denial processing. FAO 4 1.1.2 Seek the support to develop and maintain an Enrollment Management Plan based on Dean college goals. A campus-wide on-line calendar of activities and community meetings would help to document existing partnerships and also market ongoing activities and serve to minimize duplication of efforts and maximize use of limited resources. 5 1.1.2 Develop a targeted outreach and recruitment plan based on the Enrollment Mgt. Plan Dean 6 1.1.2 Assist the Campus Community Outreach Coordinator in coordinating campus outreach Dean resources and marketing efforts. A specific look at community markets that we have not targeted. This information would be directed to administrator of the Enrollment Management Plan for program development. A more integrated approach involving faculty and counselors in the delivery of career 7 1.2.1 Couns guidance in the classroom is needed for the remedial students. 8 1.2.1 Track and analyze the probationary status of remedial students. Couns 9 1.2.1 The new general funded Counselor position (summer 2005) should work with the College Success Center to coordinate efforts to identify high-risk students (remedial, SWD Couns developmental, special needs, etc) and develop programs and strategies that address major retention factors for this group. Designate a Career Guidance Coordinator to coordinate career programs/activities, and to 10 1.2.1 Dean update materials and resources in the Career Resource Center in the One Stop Center Document and evaluate how Compass Testing is used to determine the number and level 11 1.3.1 Dean of English and Math courses. Continue to utilize Compass demographic data for course selection, academic advising, 12 1.3.2 Couns and scheduling. To improve navigation to and from major registration activities through the use of more 13 1.4.1 Dean campus directories and signage. Review campus security and provide input to the Administrative Director through the 14 1.4.1 Couns Student Life counselor.

2 SS G Responsible Target # o Task Unit Date a l 15 1.4.2 Institutionalize the Registration Advisory Committee to meet prior to and immediately after Dean fall and spring registration to address access issues. Letter from the Chancellor to be sent to each committee member outlining their charge, with minutes of the meetings sent to the Chancellor 16 1.4.2 Advise students of campus security procedures Couns 2.0 Learning and Teaching 17 2.1.1 Establish transfer guidelines that conform to ACCJC standards. Dean Establish an evaluation instrument by which students may evaluate courses taught by 18 2.2.1 Couns Student Services faculty. As student advocates, Student Services will continue to play a pivotal and active role in 19 2.2.2 Dean the enhancement and development of campus programs and courses. Continue to support the development of innovative courses and programs to meet the 20 2.2.2 Dean needs of our diverse student population. 21 2.3.1 Continue to support and provide recommendations to the College Success Program. Dean 22 2.4.1 Continue the process of developing SLOs according to the campus plan. Dean 23 2.6.1 Initiate a SS Faculty & Staff Orientation. Dean 24 2.6.1 Create a SS Policy & Procedure Manual Dean Continue to develop and implement annual service satisfaction survey for all student 25 2.6.2 Dean populations. Use Traffic Log data along with a Division Master Calendar to ensure adequate Division 26 2.6.2 Dean coverage. 27 2.7.1 Assess strategies and continue to train and orient students on the effective use of MyUH. Dean Monitor expenditures more closely according to functional activities to meet program and 28 2.8.1 Dean department objectives.

3 SS G Responsible Target # o Task Unit Date a l 3.0 Workforce Development 29 3.1.1 Continue to support program development and licensure/certification programs offered at Couns Kaua’i CC. 30 3.2.1 Continue to develop and support partnerships with external organizations. Dean 31 3.2.1 Initiate more industry familiarization tours. Dean 4.0 Personal Development 32 4.1.1 Determine what areas of our mission and goals we want to improve through professional Dean development, and how do we go about achieving them with the resources available. 33 4.1.1 Develop a workshop/conference reporting process to document how student services faculty Dean and staff is meeting their mission and goals through professional development activities. 34 4.2.1 Review comments from Student Services Program Review Survey under Student Life to Dean assess demand for additional clubs, organizations and activities. 35 4.2.1 Design and implement a marketing and promotional strategy to increase student involvement Dean in clubs and organizations. 5.0 Personal Development 36 5.1.1 Encourage personnel to participate in community clubs and organizations Dean 37 5.1.1 Document collaborative efforts with community organizations; update action plan Dean 38 5.1.1 Identify ways to strengthen leadership role in strengthen relationships and collaborative Dean efforts with community organizations. 6.0 Diversity 39 6.1.1 Explore the development of new courses/units/workshops which cover such topics as hate Couns crimes, conflict resolution, cultural diversity/sensitivity and other relevant topics. 40 6.1.1 Encourage and support student involvement in culturally-based clubs and organizations. SL 41 6.1.1 Encourage culturally/ethnically based clubs & organizations to hold an annual event which SL builds an awareness of and an appreciation for cultural differences and diversity.

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