Beneficiaries and Community Stakeholders Work Group

Overall Goal: To engage persons who are dually eligible and representative community stakeholders, in helping inform North Carolina’s Dually Eligible Planning Grant.

Overall Objectives: • To provide an ongoing means for interested persons to submit ideas for ways to improve the care of persons who are dually eligible and save cost. • To reach out to persons who are dually eligible to solicit their interests and views on ways to improve the current system of care and about the options being considered/proposed by the Dually Eligible work groups.

Meeting Objectives: • Identify 3-4 opportunities within the next 30-45 days to solicit dual eligible beneficiary input and opportunities within the next 30-45 days for local community stakeholder input • Identify and strategize other ways to get input (e.g., use of SHIIP volunteers for one-on-one interviews with beneficiaries, use of e-suggestion box), especially for engaging the hard-to-reach • Discuss questions and tools that can be consistently used with beneficiaries and community stakeholders • Get commitment from specific individuals/organizations to help arrange/ conduct input sessions

Agenda

9.00 am Welcome & Introductions Give Overview of Project (Goal, deliverables, current status, time-frame) Explain Purpose of Work Group

9:30 am Identify opportunities for Beneficiary and Stakeholder input Beneficiaries Stakeholders 10.00am Identify and strategize alternate ways of getting input

10.30am Break

10.45 am Discuss questions and other tools to be used at sessions

11.30 am Obtain support and commitment from workgroup membership and discuss next steps