Operations 3 - Environment

Quest 2016 – Operations 3 Environment Self Preparation Form Issue 5 – August 2016 Outcomes

 The facility has developed a planned approach to minimise its impact on the environment  Reasonable temperatures, lighting and ventilation of all facility areas are achieved

Challenge: Example of Best What do we currently do: What action can we take: Practice: MV QUESTIONS Environmental  Activity and circulation conditions are are temperatures set at acceptable appropriate levels Is an Energy  An up to date EPC (no Performance smaller than A3) should Certificate (EPC) be displayed in a displayed? prominent place that is clearly visible to members of the public As a customer, were  Environmental policies you encouraged to and other information help the facility with  Environmental initiatives environmental are evident management? ASSESSMENT CHALLENGE Does the facility  Environmental policy in

August 2016 Issue 5 Quest 2016 Operation 3 - Environment Page 1 of 3 Operations 3 - Environment Guidance Notes

Challenge: Heading: What do we currently do: What action could we take:

have an place and understood by Environmental Policy staff displayed for customers and known by staff? Are action plans in  Energy management plan place, with actions implemented to reduce the consumption of utilities and CO2 omissions? Is there a regular  Pool water treatment testing regime in  Spa water treatment place for the  Pool/spa water testing management of recorded water?  Balance water testing  Water systems and treatment – legionella Have staff been  Good housekeeping trained in awareness training environmental awareness? Is there a designated  Facility specific competent ‘Green environmental champion Champion’?

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Challenge: Heading: What do we currently do: What action could we take:

Is utility  Electricity consumption  Gas measured and  Water reviewed?  Combined Heat and Power (CHP) Is there an active  Recycling – staff and policy of recycle, customer reduce, reuse, and  Reduce the amount of replace? waste  Reuse policy  Replace policy  Environmentally friendly purchasing  Use of local suppliers  Recycled waste is measured and analysed Is there an internal  Periodic auditing monitoring/audit  Self-assessment process in place? Can the facility  Up to date and reduced demonstrate a EPC score reduction in utility  Reduced utility consumption as a consumption result of actions taken?

August 2016 Issue 5 Quest 2016 Operation 3 - Environment Page 3 of 3